Recover photos and videos from broken Nexus 5X - Nexus 5X Q&A, Help & Troubleshooting

Hello friends,
I’m new to this forum (or, any forum, really) and in desperate need of help.
Hopefully I'm posting this correctly.
In 2017 (I think) my mom bought a Nexus 5X phone. All was well, until suddenly it broke in 2019 and she had to get a replacement. There were a lot of pictures and videos on there (no SD card was used) that we do not have a back up of. (I know, that’s a big mistake...)
What happened: it just suddenly turned off and didn’t turn on anymore. When I tried to figure out what was happening, the only response the phone gave when I plugged it into my PC was a blinking red led underneath the screen. I figured the issue must’ve been with the battery. After a while, it didn't even do that anymore - not a single response was given.
It took me until 2020 to try to replace the battery with a new one. I think I managed to replace it successfully, carefully using two YouTube tutorials. When I held the original battery in my hand, I could bend it easily, so I expected that would solve the issue. But the phone didn’t give a single response to my efforts.
I also tried heating the phone as instructed in this video (with subs):
Again, without any success.
Since I didn’t want to give up on the stuff that is on that phone (precious memories of my cat who passed away at the end of 2020, for example), I randomly tried tinkering with it again a few days ago.
When I plugged it into my computer again, suddenly the red led started blinking again... And a few moments later, the Android logo lit up. Then the screen turned black again.
I noticed that when the phone was plugged in, my PC made this noise that recognizes something is in fact plugged in. However, it didn’t recognize the device.
After trying multiple times to hold down a few buttons, I first managed to get a screen that said “Firmware update”. It disappeared after a while, and showed a Google logo. I don’t remember exactly, but I think the time after that when I pushed the on/off button, the phone actually turned on and I could use it.
I could see all pictures were still on there. I immediately tried to copy them onto my pc but before I could do that, the phone shut off again and connection with my PC was lost. Battery was charged to about 70%.
I managed to reboot it a few times, but the time it stayed on became shorter and shorter. I wanted to try the debugging method and recover data that way, but it simply didn’t give me the time to do so.
A few days later, I still get the red blinking light and sometimes the android screen or a battery loading screen. Other than that, I can’t turn it on or get into safety mode, or anything like that. It *does* still connect to my PC, but doesn’t recognize the device.
TLDR; Nexus 5X shows blinking red light, doesn’t turn on and if it does, it almost immediately turns off again even after replacing its battery. All I really want is a way to recover the photos and videos that are on the device.
If anyone has any leads or tips that could be of help, they are most welcome.

Related

Red screen of death

Well, something very odd just happened to my samsung focus (at&t) when I rebooted it. After the samsung screen shows, a pure red screen shows up for about 2 seconds and then it goes black. when I push the power button (or hold it) it simply goes back to the red screen again! Naturally, I thought to battery pull which simply put it back onto the samsung screen only to then go back to the red screen again.
I then thought 'maybe this is some sort of glitched state that it is in (it does seem to be stable in this state of redness, the capacitive buttons seem to give haptic feedback when pressed and the power button turns the screen off and on) so I decided to battery pull again and then connect it to my pc to see if it would detect that the phone was in this special "mode". after the battery pull, the phone booted back as normal??? It had about 89% power according to the battery percentage app when I rebooted??
it is fine now, but WTF was that anyway??
EDIT: ok, now it gets weirder, I got it to go into this state and quickly connected my usb cable to the computer and... zune pops up and it goes to that screen with the phone wanting to sync, but the phone being grayed out?? when I dragged a picture to my device, IT STARTED TO SYNC WITH DEVICE! It didn't even get an error and, after a successful reboot to the actual phone, THE PICTURE WAS ON MY DEVICE??? oh, and btw, it boots insainly fast when it is in redscreen mode...
i am now seriously confused beyond all hope
happened to my omnia 7 yesterday.
Just as well since i was going to flash the new rom anyways (and i did.. hasnt happened yet)
I think...it happened when i took my sim out.. i put it in and dont think it happened.
Might have to do with samsung. Other than Dell, Samsung has proven to be the weakest OEM in terms of hardware/software/firmware reliability.
I had this after I tried the 16Bit gradient hack. Setting the values back to 16 solve the red screen problem.
Wow... Ur right! Thanks for the fix =D
Sent from my mailbox
it is related to the 16 bit banding reg hack. It has been discussed/mentioned in that thread several times...
Has happened to me 3 or 4 times in the last month, ever since I changed the values to fix the banding on my Samsung Focus.
Just yank the battery and restart, hasn't been a continuous problem for me, and definitely a small trade-off to get rid of banding, IMO.
Same over here
Now that you mention it. I have the same RSOD problem with my Omnia 7 after the 32 colour bit hack. In my case it will happen after I have switch the phone off for the night and switch it back on in the morning. It's fine when the phone is switched off and on again.

Phone was stuck on bootloop, now won't turn on or charge

Yesterday my phone got stuck in a bootloop (wouldn't go beyond the htc logo screen, recovery was still accessible) after turning itself off (from being too hot I think?). I turned it off via recovery as there was no other way and I wanted to look into the problem now, but the phone won't even turn on anymore. It doesn't seem to charge either (at least the LED doesn't light up).
It's running Android 4.2.2 I think (the latest officially provided) and is rooted. I did not change anything system related recently. The last "noteworthy" things I did were updating a game and "playing" it for maybe 30 minutes (I use quotation marks because I think I left the game running but stepped away from the phone for like 5-10 minutes, but I can't say for sure; it was turned off when I came back), until itself shut down.
The only suggestions I could find for phones that would not turn on or charge were trying different cables/power sockets and removing the battery. Tried 2 different cables on 2 different sockets and my PC; removing the battery it not really possible with this phone...
Any way to fix this?

Why do updates brick my phone for about 8 hours

I have an idol 4s and last night before bed, around 11:30pm, it decided it was a good time to windows update. I looked over and I saw the reboot and the gear icon, so although I knew I had about 50% battery I plugged it in and continued to read my book while waiting for it to finish.... except after the progress bar got to the end my phone never turned back on.
Despite several attempts at holding the power button to get it to come on, or plugging and unpluggin the power , all I get is the White Alcatel Idol4S boot screen, followed by the pink TMobile Logo.
Then, coincidentally as I'm writing this I plug it in again (coincidentally into my pc at work if that makes any difference) and it finally gets passed the windows logo and it shows the message at the top something about finishing up or whatever.
But as I recall, this happened on the last update, whenever that was too. Any idea what the heck is going on? Has this happened to anyone else?
RobbieRobski said:
I have an idol 4s and last night before bed, around 11:30pm, it decided it was a good time to windows update. I looked over and I saw the reboot and the gear icon, so although I knew I had about 50% battery I plugged it in and continued to read my book while waiting for it to finish.... except after the progress bar got to the end my phone never turned back on.
Despite several attempts at holding the power button to get it to come on, or plugging and unpluggin the power , all I get is the White Alcatel Idol4S boot screen, followed by the pink TMobile Logo.
Then, coincidentally as I'm writing this I plug it in again (coincidentally into my pc at work if that makes any difference) and it finally gets passed the windows logo and it shows the message at the top something about finishing up or whatever.
But as I recall, this happened on the last update, whenever that was too. Any idea what the heck is going on? Has this happened to anyone else?
Click to expand...
Click to collapse
I cannot tell much from what you are describing, but my best advice is to let it do what it needs to do and finish.
Just plug it in and leave it alone. Possibly you interrupted the update/upgrade process, but who knows? Unless it hangs there for hours and hours I try to never touch my windows phones to force a soft reset unless I absolutely have to.
Yeah, so it happened again last night. Just as I was going to bed, I saw the black and white screen with the gears rotating, so I just plugged the phone into power and went to bed... but making sure to turn on my other device so I'd atleast have an alarm to wake up to. 8 hours later nothing. If I plug in power or unplug power, I'll see the tmobile splash screen and then nothing else.
[edit] Not sure how relevant this is. But when I plug it in to power. The white led near the camera turns on as usual. But after a while it turns off, which leads me to believe that the device is literally turned off because as I recall, genreally speaking, it is not possible to plug in a windows phone device and not have it charge. What makes it interesting though is that even though the led is turned off, I still see the device in "This PC" when it is connected. I just can't browse the device storage of course. So as soon as I disconnect, it is not visible on my windows 10 pc until I plug it in again. I finally long pressed the power button, and unlike earlier when I would just remove and reconnect usb power, this time, the White Alcatel/windows 10 branding showed up, THEN the pink tmobile logo. And finally it booted up.
Mine's been doing the same since the start of the year... I have to keep rebooting till it finally "works" again... takes about 45-60mins of rebooting.

Did my SPH-D710 brick itself? Won't power on; steady blue LED

Not sure if there's anyone left who browses this forum, but I guess it never hurts to try. If there's a better place to post this nowadays, please let me know!
I have been using my Samsung Galaxy S II Epic 4G Touch for about 9 years now. I never messed around with rooting or installing any custom stuff.
I don't remember what version of Android it was using; I'd assume it was whatever the latest official version was.
Last night, I was reading an ebook on my phone; nothing out of the ordinary. Phone seemed fine. Battery was at about 75% or so.
And then, for no discernible reason, the phone froze and became unresponsive. I tried rebooting, and when I did, a screen came up asking for a "PIN or password to access the encrypted device memory" or something like that.
I had never seen anything like that screen before.
I tried restarting again, but this time, the phone just straight up would not power on. The device's status/power light was a steady blue, not blinking.
If I held down the power button for about 5 seconds, the light would briefly turn off and then go right back to the steady blue. The phone's screen remained blank.
I tried using a different battery, but it made no difference. The phone simply wouldn't boot at all and would not give any indication that it was accepting a charge. I tried holding down the volume buttons and home button in addition to the power button, but it made no difference. Couldn't even get the Samsung splash screen.
I tried connecting it to the USB port of my laptop and desktop PC. Neither device could detect the phone.
So, I'm left wondering, did my phone just suddenly "brick" itself or experience a sudden hardware failure? Is there anything I can do to salvage my phone?
Thanks.

SMT700 Won't Boot correctly

Hi. I've got a SMT700 that I purchased new and have used for several years with only minor troubles(Having to reconnect the battery occaisonally) and recently I had a new issue come up I've no idea how to fix. My knowledge on this stuff has extremely large holes in it, so I may have missed something obvious. I've been poking around all week trying to figure it out to no avail.
Anyway, the issue: My daughter was using the tablet and it became unresponsive. I popped the back off and fixed the battery cable(It had come out) and after doing so it flat out refused to turn on. Wouldn't boot in recovery or anything else I could think of. So I plugged it in overnight and let it charge just to make sure, since I wasn't sure if it had had much of one when it turned off. Will not turn on. If you push the power button while it's plugged in, the status of the charge(Says 100%) will blank out and then it resets like I just plugged it in. I've found that if I try to boot it in Recovery, it will come up just fine - if I unplug it, it turns off instantly. If I reset it, it turns off and goes back to the charge status screen as if I just plugged it in. It just has the Samsung firmware installed, I believe fully updated(I rarely check it since the tablet is old and it's literally just used for Disney+ for the kid lately) I'm at loss for what could it causing it or what I can do to fix it. Anyone seen this and able to point me in the right direction? Thanks for your time.
Oh. And I have tried plugging it into the computer, but it doesn't even register as plugged in(Can't do recovery or anything) - that didn't really surprise me, it wouldn't charge that way before so I didn't think it would work.

Categories

Resources