Huawei Sucks - Can't Replace Battery in USA - Huawei Mate 20 X Questions & Answers

Hi guys... I bought the mate 20 x used in USA. Its made in singapore. When I contacted huawei about replacing the battery they said they would do it for free but only in singapore. Despite the fact that I told them that I live in USA and shipping to singapore is very risky they were reluctant to accept battery replacement in USA.
Since I'm not the original owner and didnt know the origin of the phone and live in USA, can I sue huawei USA?

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Desire availabilty in Hong Kong?

Is the HTC Desire available in HK. I will be there from 12-14th of April and Im really hoping to get it then. The legend is already available but no news about the Desire.
Not sure but try either the top floor (entry level) of Wan Chai Computer centre or the places around Sham Shui Po. If you have never bought electronics from HK, you need to be aware that there are two prices - one for HK stock (usually pricer) and the other for grey imports from China and Japan. Warranty coverage for the latter is done by the shop, so if you have a problem you will have to send it back to that shop. That being said, HTC probably wont provide warranty coverage outside of the country of purchase (according to one of the other threads).
Thanks for the advice. My iPhone was bought in Shenzhen so no worries about warranty. I have been coming to HK since last 7 years on business. Buying most of my gadgets there. I was only concerned regarding availability of the phone in HK as cant see it mentioned anywhere in any of the forums or Google.
I've checked out WanChai just last night actually and there's no sign of the Desire.
Good news is, because of the current favorable exchange rate with the GBP, you can just do what I do. Order overseas from Clove! I'm expecting mine to arrive in HK on Monday. And even with shipping, it's cheaper than it would be when it goes on sale in HK.
A friend was 4 days ago in HKG and he found it somewhere in Kowloon.
Sorry, i've no more details and no price tag...
zedeff said:
Is the HTC Desire available in HK. I will be there from 12-14th of April and Im really hoping to get it then. The legend is already available but no news about the Desire.
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Click to collapse
I will try to the same as I will be in Hong Kong a couple of days after you.
I have bought HTC devices several times in Hong Kong and never had any problems.
The computer stores in Wan Chai and Mongkok are your best bet. Look around though do a bit of bargaining.
keep us inforned.
ohyeahar said:
I've checked out WanChai just last night actually and there's no sign of the Desire.
Good news is, because of the current favorable exchange rate with the GBP, you can just do what I do. Order overseas from Clove! I'm expecting mine to arrive in HK on Monday. And even with shipping, it's cheaper than it would be when it goes on sale in HK.
Click to expand...
Click to collapse
I cant order it to HK as I will be there only for 3 days and also cant order to India as then too expensive after paying import taxes. N1 is around 4500HKD in Mong Kok if Desire is same price or lower it will be ideal. I will look around Mong Kok and Sham Shui PO. Also Kowloon ( Thanks to Atomicman). If found and bought I will inform on this forum immediately.
I've been looking around for the Desire in HK too, so far nothing. Most of the shops either say they don't know the release date, or "maybe next week", which is the typical answer when they have no idea.
The latest from the HK forums (using google translate) is that HTC HK has said they're not sure of an exact date, maybe in June. The consensus is that they want to give the Legend (out March 31st) some time to sell before releasing the Desire. I'm sure grey imports from the UK will start to show up soon, but at a premium.
Not sure if it'll be cheaper than the Nexus One, since you can get an N1 directly from Google for less than $4500, so their price in Mongkok just includes a small mark-up. The Legend is $4180, down to $3980 in some places, so I reckon the Desire will be at least $6-800 more than that to set it apart.
Based on all that info, I also ordered from Clove today.
@ohyeahar: when did you order yours? Do you have a DHL tracking number for it already?
sickboy888 said:
@ohyeahar: when did you order yours? Do you have a DHL tracking number for it already?
Click to expand...
Click to collapse
Ordered on March 8. Already shipping. Expecting it on Monday.
So slim to zero chance of getting a desire in HK before 14th April? So what do you suggest I do buy the Legend or N1? Please advise as Im quite eager to buy an android phone now. I will be able to change it only after 6 months so have to live with whichever phone I buy till then.
ohyeahar if you feel like selling your Desire let me know ;-)
@sickboy888
I got your PM and was trying to reply, but you've disabled receiving of PM's. You might want to look into that.
Finally bought the Nexus One as couldn't find the desire and cant with for an android phone any longer. I'm in HK till 15th Morning so if any one knows of a definite place where desire is available here do let me know. I don't mind buying that as well. Can always sell my N1 on Ebay in India.
I bought my HTC Desire (UK) version at a shop in Tsuen Wan. It mainly deals online shopping for customers from mainland china but they also sell phones there. I just got mine there yesterday. See if they have any stocks left and you can get one there. The contact information below:
Rm2412, 24/F, Wing Hing Ind Building
83-93 Chai Wan Kok Street, Tsuen Wan
Tel:3583 2773
Rmb to mentioned I introduce you there hehe, as I will get extra discount when I buy ipad there next time.
lesliekkwu said:
I bought my HTC Desire (UK) version at a shop in Tsuen Wan...
Click to expand...
Click to collapse
Congrats! How much did you get it for?
$4380
Well to TBH you can buy it at Clove at a cheaper price...but what happens if your phone breaks down ? You won't be buying a round trip ticket to UK to just fix your phone... (Rmb the warranty for HTC UK is 2 years !!)
They include a one time FREE deliver service to UK center to repair the machine...and afterwards they charge you $200 only.
Just like ordinary HKers time is important...hehe
lesliekkwu said:
$4380
Well to TBH you can buy it at Clove at a cheaper price...but what happens if your phone breaks down ? You won't be buying a round trip ticket to UK to just fix your phone... (Rmb the warranty for HTC UK is 2 years !!)
They include a one time FREE deliver service to UK center to repair the machine...and afterwards they charge you $200 only.
Just like ordinary HKers time is important...hehe
Click to expand...
Click to collapse
That's a good price actually. If you consider the price difference between the Legend and Desire in UK and that the Legend's retail price in HK is 4199, I'd expect the Desire to cost about 4389.
That is a good price considering the phone isn't available in the usual shops in HK.
Regarding the warranty, according to the spec on Clove the phone comes with a 2 year International warranty, so if anything goes wrong you should be able to get HTC HK to take care of it, right?

Buy a Z1C on Ebay ?

Hi everyone ! Currently I have a Xperia S, it's a good phone but it's a little bit old.
So I wanted to buy a Xperia Z1 Compact but it's prices are to high for me, and I found this on Ebay :
http://www.ebay.fr/itm/Sony-Xperia-...?pt=FR_Téléphones_mobiles&hash=item338cfa9163
The problems are :
- It's ebay (I never bought anything on this website
- It's a phone delivered from Honk Hong (I live i France and I don't know if the phone will work with French 3G/4G)
Can you help me ? I would be so...helpfull !
Thanks !
I live in the USA and bought my z1 compact on ebay. I believe it is from hong kong because of the charger that came with it. It works fine for my carrier. Before you buy it you need to look up your carrier's radio frequencies and compare them to what the z1c uses.
I bought mine from imobilephonex. Check them out. They're pretty good with shipping and customs. Plus they go through paypal as we'll for buyer protection
I have bought mine from ebay. It was my first time too. I recommend paying using paypal as you will get paypal buyer protection along with ebay's protection.
Check the rating of the seller. Reliable sellers will have around 99% positive feedback.
I PMed you the one I bought. You can use that as an example. (Not yet allowed to post links :crying
The model I got was a Hongkong verision. And the seller included Fedex priority upgrade and a North American charger as well as a car charger for free :laugh:
Hope this helps.
Best Regards.
Thanks for your replies !
I have an other question, what about manufacturer's warranty ? I live in European Union and here we have a 2 years warranty for all the products we buy from manufacturer !
I forgot that but it's really important !
FirmYn said:
Thanks for your replies !
I have an other question, what about manufacturer's warranty ? I live in European Union and here we have a 2 years warranty for all the products we buy from manufacturer !
I forgot that but it's really important !
Click to expand...
Click to collapse
This is the warranty card that came with my phone. I can't tell if my phone would be under warranty but I would assume the answer is no

If I buy a Tab S in the US and sent it to myself in Europe?

I am thinking about buying a Tab S in the US and having it sent to me in Europe because even with shipping it is significantly cheaper than buying here. (Nice little Samsung pricing scam: $399 in US and 399 euros here - a 35% difference!!!!) Is there likely to be a warranty problem OR, more importantly, activation or OS upgrade issues, IMEI or CSC problems? I know it can sometimes be a problem with activations on their phones if they are activated out-of-region.
arent most electronics more expensive in europe though? im thinking of buying from amazon too but only for non-LTE one.
the tab s is currently being sold in bahrain only the LTE version and as im a cheapskate i'll wait for the wifi versions in saudi
Warranty could be an issue as you would probably have to send it to the States for service. I purchased the Hong Kong version of the 7.7 and received what updates there were without any problems. Activation was not a problem either other than the opening screen being in Chinese.
Sent from my SM-T700 using XDA Free mobile app
avenging said:
arent most electronics more expensive in europe though? im thinking of buying from amazon too but only for non-LTE one.
the tab s is currently being sold in bahrain only the LTE version and as im a cheapskate i'll wait for the wifi versions in saudi
Click to expand...
Click to collapse
They seem more expensive here, but as I pointed out 399 in dollars and 399 in euros. It's like Samsung doesn't really want price parity. I should have said I want the wifi only, so I don't know if activation, IMEI and CSC matter.
I dont know the Greek rules.
But if I was to ship it to the Netherlands I would have to pay
Initial purchase (no sales tax)
Shipping
Import tax
Sales tax over purchase price and shipping (21%)
Import handeling fee for your shipper (UPS, Fedex??)
A quick calculation shows I finnaly would have to pay 415 euros. Hardly a bargain.
If you send as a personal item / used electronics / (ahem) warranty repair [emoji12], all those problems go away - at least here. The one thing you do not do is send in an unopened factory box so they do not think you just bought it.
I live in France, I bought my Tab S 10.5 LTE on an Italian website.
I called Samsung France. The warranty is European, not worldwide. No problem for me.
The tab cost 100€ less than in France.
With shipping fees, I paid 512€ instead of 600€ in France.
Cool. What's the Italian site?
www.hw1.it
They only have the LTE version in Italy, no wifi only.
The price of the tab S offered on the italian site, with 3g/4g, is the same at the wifi-only version everywhere else. So, I am thinking, why not buy the 3g/4g+wifi. I never have to use the data connection, but if I ever desparately need 3g/4g, I can drop a SIM card into it. Hmmm. not a bad idea at all.
I bought my Tab S on the day of release in the US and walked back into the UK with it saving about 100 quid. I have added my device to my Samsung devices page and entered the serial number with no issues so guessing that as long as they don't want a receipt of purchase then warranty should not be an issue.
Sent from my GT-I9505 using XDA Free mobile app
When I asked Samsung France about European warranty, they answered me "As long as you have the bill/receipt, it is ok, your Italian tablet is under warranty in France too"
Orphee said:
www.hw1.it
They only have the LTE version in Italy, no wifi only.
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Click to collapse
I want to buy the 8.4 lte unit as it is the same price as the wifi only version elsewhere, but I find it a little discomforting that the price is 100 euros cheaper than it will be offered elsewhere. Should I be concerned about the product this website is offering?
I'm not sure to understand your word...
Yes I bought the LTE version on this Italian website same price than wifi version in France, and I'm very happy with it.
I was in holiday this week, far from any wifi access point, I was very happy to have the LTE version (with my multi sim data plan).
Price in France for wifi version : http://www.materiel.net/tablette-tactile/samsung-galaxy-tab-s-10-blanc-105481.html
Price in Italy for LTE version : http://www.hw1.it/samsung-galaxy-tab-s-10-5-sm-t805ntsaitv/
Take the 8.4inch, for example. The French site's price for the wifi-only tablet is the normally suggested 399 euro price. The wifi/4g-lte version is recommended to sell for 499 euros in Europe. But the Italian site is selling that one for 399 euros - a 100 euros discount (discount similar to the 10.5 inch prices). So my question is: are you satisfied with product you got from the Italian site because I think the price is quite low compared to what it is "supposed" to be.
Well it seems the price is normal in Italy, if you check some comparing Italian websites.
Yes I couldn't be more satisfied, I really recommend this website.
I asked some info in English by mail, they called me on my phone to confirm the tracking number of the package...
I was afraid when I paid, but now I'm very happy.
http://www.trovaprezzi.it/prezzo_tablet_galaxy_tab_s_10.5.aspx
I choosed hw1.it because they ship in France.
SM-T705
I am from Austria also tinking about ordering eg. at Amazon.it to have 30 days trial (cant be ordered in Germany from Austria right now) ...
Is it ok to flash an Austian Version e.g. CSC: T705ATO1ANF1 ???
1 will knox be triggered ?
2 is there any difference regarding GSM/LTE frequency bands or do all european devices have the same circuit boards ? One can look this up e.g. with myphoneexplorer (\System\build.prop Austria: ro.product.board=universal5420)

[bootlooped ] lg g4 bought in dubai (online) repaired in CZE

hi guyz i had a lg g4 bootloop which i bought in dubai from an online store the box said CZE means it was made in czech republic so i email them asking if its still under warranty they said it is i just need to send them the phone via courier
so here how u can transfer it cheap look for friend or family member working with EMIRATES airline they have a discount of 80% with FEDEX for sending things
i sent my phone for 40dhs dats 12dollars roughly and got it returned for 61dhs dats around 17dollars not much expensive though the time they took was 4 weeks and 3 days but atleast i have a wroking phone received in same condition just the motherboard replaced
hope this helps you

Where to Buy? Canada, Hong Kong or Taiwan?

I will be in Hong Kong from September 10 to 24 with a 3 night layover in Taiwan. I have been looking for the price of the device in Taiwan but I have not been able to find it. I called a shop in Hong Kong who told me their version is Snapdragon not Exynos.
Question:
The CDN version has the $200 off trade in phone promo. Obviously in Asia there is no promo for that, however there is really no tax in Asia.
Anyone know the price of the device in Taiwan? Is it worth paying a premium ($200 ish more) for an Exynos model? Anyone know where I can buy it when I'm in Taiwan; I can't find web stores from Taiwan providing information re: this.
If I buy in Asia, can I get warranty servicing from Samsung in Canada?
Thanks!
mfpreach said:
I will be in Hong Kong from September 10 to 24 with a 3 night layover in Taiwan. I have been looking for the price of the device in Taiwan but I have not been able to find it. I called a shop in Hong Kong who told me their version is Snapdragon not Exynos.
Question:
The CDN version has the $200 off trade in phone promo. Obviously in Asia there is no promo for that, however there is really no tax in Asia.
Anyone know the price of the device in Taiwan? Is it worth paying a premium ($200 ish more) for an Exynos model? Anyone know where I can buy it when I'm in Taiwan; I can't find web stores from Taiwan providing information re: this.
If I buy in Asia, can I get warranty servicing from Samsung in Canada?
Thanks!
Click to expand...
Click to collapse
Definately worth the extra cash for a bootloader unlocked exynos device.
I dont think sammy Canada will warranty service a non Canadian device though or even if they can as the hardware is slightly different.
Sent from my SM-N930W8 using Tapatalk 2
http://www.samsung.com/sec/support/guarantee/InternationalWarranty.html
Appears that Samsung's phones have an international warranty.
mfpreach said:
http://www.samsung.com/sec/support/guarantee/InternationalWarranty.html
Appears that Samsung's phones have an international warranty.
Click to expand...
Click to collapse
The Samsung store sales rep who sold me the note 7 in Canada told me that my warranty will only work in Canada and not internationally.
darthfire said:
The Samsung store sales rep who sold me the note 7 in Canada told me that my warranty will only work in Canada and not internationally.
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Click to collapse
If you've got something in writing from Samsung (which this website certainly is) that will trump whatever any sales rep says.
Wooba99 said:
If you've got something in writing from Samsung (which this website certainly is) that will trump whatever any sales rep says.
Click to expand...
Click to collapse
The international warranty is only mentioned in the South Korea website. The Canadian website has no mention of it.
I guess make sure to check what kind of warranty is offered in the country of purchase because there may be differences.
darthfire said:
The international warranty is only mentioned in the South Korea website. The Canadian website has no mention of it.
I guess make sure to check what kind of warranty is offered in the country of purchase because there may be differences.
Click to expand...
Click to collapse
I just realized that the link I provided says "Samsung Mobile Computer" not mobile phone. I think we should check the fine print before purchasing abroad, if that's important. If I call Samsung Canada's warranty servicing and get an answer I will post it.
Here is my conversation with SS online:
C: Hypothetically, if I purchased a Samsung phone abroad, and there is a problem with it, can I submit the repair to Samsung Canada?
SS: Thank you for waiting. I'll be with you in just a moment.
SS: No, if you have purchased the phone abroad and would like to get it repaired in different country, you need to contact local service technicians. Samsung will not repair the phones purchased that are purchased in different countries.

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