During a typical day of 20x calls I get maybe two calls where the call quality coming through earpiece and/or loudspeaker sound extremely distorted, grainy and choppy but other party understands me just fine. Issue sometimes reverses, I hear party just fine while I sound extremely grainy and broken up on their end. I have latest update on my s22. My model is a US VERSION SM-S901U, is this happening to anyone else but me? Is it defective?
Clear the system cache and try a network reset.
Have your carrier do a reset on their side as well.
I've the same problem, loadspeakers distortion comes up when the phone cools below normal temperatura, and it disappears when returns to normal, so try to check it up
UPDATE: contacted tmobile to see if they could fix my distortion problem. So tmobile tech had me do the follow after a few diagnostic test:
1) turn data roaming off (only good internationally)
2) turn wifi calling off (only needed when no signal)
3) tmobile tech maximized my devices broadband from his end
Conclusion: before doing the 3 things, tmobile tech tested my devices signal and stated I was having a weak 60% avg signal to thier towers. After these changes I averaged 90% plus. I have not had one call issue since.
My opinion is the s22 creates a signal issue when data roaming is on, wifi calling is on and device broadband is not maxed out.
Thank you Chris (Tmobile tech) for fixing my problem!
Hope this helps others with same issue.
Related
I ordered a Galaxy Nexus from Clove, and oddly enough I have not experienced the volume bug issue as of yet.
I am however having some issues with weird static / hissin / crackling noises being emitted from the speaker when I make or receive calls.
I can make 5-6 calls in a row without the issue occuring, then suddenly while dialing the same number for the seventh time (voice mail to not drive friends nuts ) the noises will commence immediately.
If I put the call on loud-speaker, the noises disappear instantly, and reappear when I turn off the loud-speaker. As soon as I end the call, the noises stop as well.
Also sometimes immediately after a call, the static / hissing noises will commence for 2-3 seconds, then stop.
Have anyone experienced anything similar? My guess is faulty hardware and that I have to return my phone? :/
I seem to get a quick static "pop" immediately as a call is being connected.
Not an OMG SHOWSTOPPER but kind of annoying. Perhaps it will be fixed in a future update.
I have a pop sound. What network are you on? I bought from Clove too and very much have Ghost SAV. I use Orange no problem but GiffGaff which uses O2 is affected. 900 GSM 2G is the issue and orange does not use it AFAIK.
The Pop occurs when I tap the screen. It is very faint. Then if I do nothing then after 5 seconds it pops again. If I pinch rather than tap then it doesn't do it.
The Pop is from the rear big speaker, not the ear peice
ericshmerick said:
I seem to get a quick static "pop" immediately as a call is being connected.
Not an OMG SHOWSTOPPER but kind of annoying. Perhaps it will be fixed in a future update.
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And your in the USA didn't think it would affect us, Where did you buy from ?
This is more than a "soft pop". The static/hissing noises I am experiencing are loud enough to make it impossible to hear what the recipient of the call is saying. Only solution is to hang up and re-dial.
Only happens every once in a while, but definitely a "showstopper" in regards to rendering the phone useless for like 20% of the calls
Nineveh said:
This is more than a "soft pop". The static/hissing noises I am experiencing are loud enough to make it impossible to hear what the recipient of the call is saying. Only solution is to hang up and re-dial.
Only happens every once in a while, but definitely a "showstopper" in regards to rendering the phone useless for like 20% of the calls
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Have you worked out why this is happening?
I've had this problem with my GN too from Clove.co.uk, using GiffGaff network in the UK. I can pretty much replicate this problem every time I make a call - does the proximity sensor trigger the crackling noise? It does in my case.
I sent my phone back to Clove a few months ago, who sent it back to Samsung. They appeared not to do anything, flash the phone with their own version of firmware (removing my yakju build) and getting back to me 3 weeks later. I wasnt happy. In any case, I've put it back to yakju and the problem is still there. Love the phone, but dont need the hassle of being without a smart phone for a few weeks again. Urgh.
Anyone else had this?
EDIT: This seems to have been fixed in 4.0.4 (IMM76D)
Appears to be a common problem on the device around the world.
Have 4.0.2 as stock.
If I talk to someone i sometimes hear noises similar to a fax line but just more garbled and scratchy followed by a clicking sound and the call is dropped.
Signal bars show no signal. If i try to call when this happens i get out of service area message. If i try to connect to data, i get airplane mode message. After a few seconds the bars return to full strength and i can call again.
I have not experienced the phone muting at all which most people are experiencing.
It happens less if i use 3G instead of 2G and as soon as the call is initiated i press the power button to dim the display.
Hi guys, hope you can help with an odd problem...
Very, very occasionally (maybe 1 in 50 calls) I get an issue where I can't hear the other party, as if the earpiece was dead. If I drop the call and re-dial, 99% of the time everything is fine. (I think I had one time in 6 months where the 2nd call did the same.)
Now, I can't decide if this is a network issue (Vodafone) or a phone issue. I mostly use a Bluetooth headset due to the size of the Note but I doubt it's headset related as I have tried two different high end brands and it happens with either.
Things I have noticed:
Problem applies to incoming AND outgoing calls
I have checked I haven't accidently muted the call
My Bluetooth headsets all chime at the start of a call but there is no call audio
The other party can hear me but I can't hear them
System sounds are all fine, only call audio is affected
Switching between headset, phone and speaker phone make no difference
Applies to all incoming call audio, including ringing tones and busy tones
I reboot my phone sometimes but as the issue is rare I couldn't say if it makes a difference. Also this is a standard Note II (not a branded Vodafone one) with all the latest patches downloaded. Looking through my app downloads I can't see any obvious ones that might affect the phone. Apart from the stock Samsung apps I most connect to CCTV systems. I have CSipSimple but I haven't used it in ages.
Any suggestions on how to investigate this further?
Regards,
Andy
Seriously... no ideas?
So, no one's ever had this problem and no one has any ideas?!
:crying:
So a friend of mine has a Sprint Galaxy S3 running the latest official Jellybean 4.1.2 that the phone came installed with. The phone has issues with transmitting voice audio, specifically when WiFi is on. To elaborate:
-When talking on the phone with a headset plugged in, my friend's phone emits an intermittent buzzing noise that is audible to the person on the other end, but not her. The noise lasts for a moment, and then goes away. It sounds exactly the same every time it is heard, but happens at random times.
-Whenever using VoIP apps such as Skype/Google Hangouts with a headphone mic plugged in and WiFi on, an extremely loud static/crackling noise is heard by the person she is talking to. The moment WiFi is disabled, the crackling/static is gone, and the other person hears her clearly. Again, she does not hear any of this noise, the person she is talking to does.
-Unplugging the headset in both occasions and using the phone's mic nearly eliminates the amount of static heard. However, in VoIP apps, again, static is heard by the person she is talking to when she speaks, but is less noticeable than with the headset plugged in.
-In all instances, the static/buzz is gone when she disables WiFi and uses mobile data while talking on the phone or Skype/Hangouts.
I've tested this issue with her and the noise is similar to the rapid tapping of a Geiger counter. Is anyone familiar with this issue? Is there a fix? She returned the first phone for a second, and both have the problem. If there's no solution, she is highly considering returning the GS3 and seeking a different model. Thanks!
response
Yomaster91 said:
So a friend of mine has a Sprint Galaxy S3 running the latest official Jellybean 4.1.2 that the phone came installed with. The phone has issues with transmitting voice audio, specifically when WiFi is on. To elaborate:
-When talking on the phone with a headset plugged in, my friend's phone emits an intermittent buzzing noise that is audible to the person on the other end, but not her. The noise lasts for a moment, and then goes away. It sounds exactly the same every time it is heard, but happens at random times.
-Whenever using VoIP apps such as Skype/Google Hangouts with a headphone mic plugged in and WiFi on, an extremely loud static/crackling noise is heard by the person she is talking to. The moment WiFi is disabled, the crackling/static is gone, and the other person hears her clearly. Again, she does not hear any of this noise, the person she is talking to does.
-Unplugging the headset in both occasions and using the phone's mic nearly eliminates the amount of static heard. However, in VoIP apps, again, static is heard by the person she is talking to when she speaks, but is less noticeable than with the headset plugged in.
-In all instances, the static/buzz is gone when she disables WiFi and uses mobile data while talking on the phone or Skype/Hangouts.
I've tested this issue with her and the noise is similar to the rapid tapping of a Geiger counter. Is anyone familiar with this issue? Is there a fix? She returned the first phone for a second, and both have the problem. If there's no solution, she is highly considering returning the GS3 and seeking a different model. Thanks!
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Did you ever find a solution to this issue? I have the exact same problem. Did you try a different mic than the standard samsung one? You are the only person I've been able to find online even mentioning this issue =/
I know someone with the same issue on the SIII Neo in the UK. I do not know of any solution at all. Brand new phone. Odd for Samsung
Nexus 5X, Stock 8.1.0 with security patch level 5 April 2018.
If I make or receive a call, the other party cannot hear me, my voice is severely muted and garbled. I've tested this by leaving messages on my home phone and all suffer from exactly this.
Now the microphone itself seems to be fine - WhatsApp voice messages are perfectly clear, I installed a voice recorder app to check and the recordings are good. Google voice searches also work fine.
I've done a factory reset. I've uninstalled updates to the Google Phone app. I've swapped SIMs. I've tried alternative dialers. I've turned on/off 2G /3G /4G. But my voice calls are always rubbish.
Anyone have any ideas as to what might be going on or suggestions as to what else to try?
Thanks!
Hi
I'm just visiting here with the same problem. I've been getting complaints about call quality from my end for a little while and it's driving me mad trying to be heard, often it starts off okay, then degrades rapidly after a few minutes, other times its from the start of the call. I've done the same as you, the mic tests fine in other apps, and sometimes it works okay. I did a complete factory reset which did seem to improve things but the problems returned, and no, I hadn't added any apps in between it working and going back to being terrible.
I've also tested calling my home answer phone and leaving a message to see what people are complaining about, and it is just constant drop outs. This happens over Wi-Fi calling, and over the network (EE network/UK), so it's not a reception problem. I've also used a plug in headphones with microphone and it's the same problem.
I really didn't want to buy another device at this time, but to me it's looking like a hardware problem.
Regards
Phil
same problem
same problem bro . noise canceling problems ??
Hi
nadun92 said:
same problem bro . noise canceling problems ??
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Before I did the factory reset I had tried turning off noise reduction in the build.prop as recommended to try but it made no difference.
It sounds to listen too as though it's a faulty connection, and I'm thinking now this might be related to the reboot loops caused by connection problems, and this has the same cause, broken connections on the main chip. It's odd the sound is okay when recording sound or video, however that might simply be because the sound is being routed and processed elsewhere, and it's only when it's compressed for a call and routed via the Qualcomm modem that it's affected by a faulty connection. This would explain why sometimes for me it is okay, or starts of on a call okay then as the phone warms up the connection starts breaking.
Regards
Phil
Hi
I've now upgraded to a Pixel XL 2 as I needed to be able to be heard on calls and the 5X was out of warranty and LG didn't want to know. I really didn't want to upgrade quite so soon. The XL with the same SIM card on the same mobile network is all good and everyone can hear me, plus I have the benefit of VoLTE.
I believe the microphone problem is hardware related, most likely the same cause as the boot loop issues where the CPU or board has some broken solder connections. It sounds like a broken connection, and explains why it has progressively become worse. It's a pain as usually when I upgrade my phone gets handed over to another family member, but I can't do that with the broken 5X.
Regards
Phil