Issue with support via honor club app - Honor Magic Questions & Answers

I have just purchased and received the new honor magic 4 pro and wanted to sign into the honor club app - I get failed
how on earth are you suppose to get support if you can't even sign into their app
am beginning to wonder if I have made a mistake if they can't get their app right how will they get the firmware and updates right
I am in the uk
even via the website their system wont allow registration

Related

Android Pay Cannot be Used

Hi all- I have an unlocked version of Z5 Premium and have upgraded them from Z3+/Z3 (I had both).
On both the Z3+ and Z3, I was able to use (and currently use) the new Android Pay app (not the wallet app). However, when I received the Z5 and tried to add the same credit card that works with Z3+ to the Android Pay app, I get the error message:
"Android Pay cannot be used. Google is unable to verify that your device or the software running on it is Android compatible."
I've checked both the Z3+ and Z5 and the Android version were the same. Recently, the Android version has been upgraded on the Z5 to 5.1.1, but still I'm unable to register the credit card that works on the Z3+.
If anyone has a solution to this, I'd greatly appreciate it.
Same for me... I should say on the 6p I had this issue but I was rooted. With unrooted, Z5P, I get the same message
Sent from my E6853 using XDA Free mobile app
It isn't just you, it's happening to all the Z5Ps for some reason. I assume it also happens with the regular Z5. Not sure what's preventing us from using it, but all I know is that it doesn't matter whether you're rooted or not. Hopefully this gets fixed in an update soon. I've gotten used to having mobile payments and it's pretty inconvenient to need to pull whatever card from my wallet now.
SafetyNet isn't validating for some reason.
http://talk.sonymobile.com/t5/Xperi...um-failing-SafetyNet-checks/m-p/1071057#M4913
My post on the sonymobile talk forums had a reply from a Sony mod.

Does Android Pay work on Honor 8 pro?

When i try download Android Pay I have message "incompatible with you device" in Play market.
Have you rooted your phone?
I am waiting for an honor 8 pro to be delivered and I would be quite annoyed if Android Pay didn't work. Lack of NFC was one of the reasons I chose to phase out a 5x in favour of a new phone.
There is no working root for now. I tried to download Android pay, but it says to me the 8 Pro is not compatible.
Worrying.... is there anyone from Huawei in the forums who can clarify the situation? Google states that all non-rooted devices with Android 4.4+ are compatible with Android Pay. Even without NFC I could install it on my Honor 5x...
Android pay can be installed and it is working. Build DUK-L09C432B120. However Barclays Mobile Banking (UK) does not work and Huawei / Barclays already aware of it. But I won't wait just between my 14 days cooling off period and will send it back if won't be sorted out before.
Yep it's working for me as well. It can be installed and I have already tested it with a NatWest card.
No idea why the OP gets the error message when trying to install.

Galaxy watch Reactivation Lock : ON (SM-R800)

I have a Galaxy Watch SM-R800 and the Galaxy Wearables app installed on my S10+ but couldn't pair my watch with my phone. Both my phone and watch were bought in India, but I use them here in Italy cause I live here.
I used this watch for many days with no problem at all and then one day I upgraded my phone to One UI 2 (beta) and I encountered this bug with security module, which locked me out from entering the phone even though I was entering the correct Pin or passcode.
After that I rolled back my phone to Android 9 (stable) version.
So my assumption is that the procedure that I followed to upgrade my phone to One UI 2 might have caused this issue with my watch.
Firstly I created a Samsung account with my email which by default is Italian cause of location, but I had to sign up for the beta program using an India account. No beta testing in Italy.
As suggested on XDA forums by someone I had to delete my Italian Samsung account and create Indian account with same email if I want to enroll for the beta program, which I did.
So I didn't use the watch for few days and later when I tried to pair it with my phone it says, "Couldn't Pair your watch" (Try Again/ Cancel)
I'm using the same email Id for Signing In to finish the setup of pairing with which I initially setup both the Phone and watch. It sometimes says I am using a different account from the one I used earlier to setup. I'm definitely sure that I never used any other account of mine or a friend. (No others)
I need your help if someone has a solution for this situation.
Thanks,
Akhil Bellam.
akhilbellam said:
I have a Galaxy Watch SM-R800 and the Galaxy Wearables app installed on my S10+ but couldn't pair my watch with my phone. Both my phone and watch were bought in India, but I use them here in Italy cause I live here.
I used this watch for many days with no problem at all and then one day I upgraded my phone to One UI 2 (beta) and I encountered this bug with security module, which locked me out from entering the phone even though I was entering the correct Pin or passcode.
After that I rolled back my phone to Android 9 (stable) version.
So my assumption is that the procedure that I followed to upgrade my phone to One UI 2 might have caused this issue with my watch.
Firstly I created a Samsung account with my email which by default is Italian cause of location, but I had to sign up for the beta program using an India account. No beta testing in Italy.
As suggested on XDA forums by someone I had to delete my Italian Samsung account and create Indian account with same email if I want to enroll for the beta program, which I did.
So I didn't use the watch for few days and later when I tried to pair it with my phone it says, "Couldn't Pair your watch" (Try Again/ Cancel)
I'm using the same email Id for Signing In to finish the setup of pairing with which I initially setup both the Phone and watch. It sometimes says I am using a different account from the one I used earlier to setup. I'm definitely sure that I never used any other account of mine or a friend. (No others)
I need your help if someone has a solution for this situation.
Thanks,
Akhil Bellam.
Click to expand...
Click to collapse
Hello. did you tried to reinitialise the watch?
The watch is locked (reactivation lock (not other security lock)) by original samsung account used when it was locked. You MUST NOT DELETE this account UNTIL the watch was UNLOCKED. If you delete the original account you will (never) not able to unlock the watch. (or use hack (paid) method))
I can help u have to use netodin and install combination file and then u have to remove reactivation lock and then install official firmware. Indeed a long and complicated process. Msg me on whatsapp 923107671256
Iron_UV said:
Hello. did you tried to reinitialise the watch?
Click to expand...
Click to collapse
It doesn't work if you try anything else other than flashing it.
By the way I fixed my watch finally.
I had to use the firmware and other combination files, but I couldn't find them anywhere on the web.
And then finally I found this video on Youtube showing how to remove that re-activation lock on Gear S3. youtube . com/watch?v=Afx3RWWFSfg&t=1s
and I contacted the guy on Facebook.
He redirected me to his website, where I paid him a little money $15 and he provided me with the necessary files to do the task.
https: // electrovo.com/
akhilbellam said:
It doesn't work if you try anything else other than flashing it.
By the way I fixed my watch finally.
I had to use the firmware and other combination files, but I couldn't find them anywhere on the web.
And then finally I found this video on Youtube showing how to remove that re-activation lock on Gear S3. youtube . com/watch?v=Afx3RWWFSfg&t=1s
and I contacted the guy on Facebook.
He redirected me to his website, where I paid him a little money $15 and he provided me with the necessary files to do the task.
https: // electrovo.com/
Click to expand...
Click to collapse
hi bro i have same watch R800 wich is samsung account lock. can you plz share your file with me ?
For Those who are facing problem on the galaxy watch SM-R800 i finally found the solution to by pass the Samsung Account it's a little long method but working fine

New Firmware Release for Galaxy Watch Active2 - SM-R825U

Samsung released Firmware Update R825USQU1BTH9/R825UOYN1BTH9 for the Galaxy Watch Active 2 (SM-R825U) (on 9/23/20)
One UI Watch Version 2.0
Tizen Version 5.5.0.1
ECG, etc. !
Build Number : R825USQU1BTH9 Tizen version : Tizen 5.5.0.1 Release Date : 2020-09-23
• Advanced Running Analysis : Giving you the insights you need to improve your running form.
• VO2max : Check the maximum amount of oxygen you utilize during exercise to improve your endurance.
• Added the new Samsung Health Monitor App for ECG Measurements.
(※ Available on Galaxy smartphones with Android 7.0 and later.)
• Detect falls : Watch can send out SOS call and messages to emergency contact when a hard fall is detected.
• Enhanced Notification : Upon receiving a message notification, a chat window appears and can also view images.
• AR Emoji/Bitmoji : Send AR Emoji and Bitmoji through the watch.
• Capture : Supports scroll capture feature that automatically sends the screen-capture image to the phone.
Samsung released Firmware Update R825USQU1ATH1 for the Galaxy Watch Active2 (SM-R825U) on 9/02/20
Change Log Indicates:
· Improved system reliability
Samsung released Firmware Update R825USQU1ATF2 for the Galaxy Watch Active2 (SM-R825U) on 7/24/20
edit: I finally got the ATF2 update on my Unlocked SM-R825U on 9/24/20. After that update, the 9/23/20 R825USQU1BTH9Tizen Update Downloaded.
Samsung Unlocked Version: https://doc.samsungmobile.com/SM-R825U/XAR/doc.html
AT&T Version: https://doc.samsungmobile.com/SM-R825U/ATT/doc.html
· Device stability improvements, bug fixes.
· New and / or enhanced features.
· Further improvements to performance
Samsung's description is lacking
Does anyone have further insight to any of the updates above?
I received this too... very vague. Anyone?
I just updated and now my numbersync doesn't work. It's as if it turned it off but watch says it's on.
Ughh. .
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
LuvrGirl said:
I just updated and now my numbersync doesn't work. It's as if it turned it off but watch says it's on.
Ughh. .
Click to expand...
Click to collapse
Same here. Watch updated and now numbersync isn't working and when I try to get a numbersync code, it always fails saying "Numbersync is currently unavailable."
Hi, where do you guys live? Where is this update released? Nothing here in Sweden
yeah
Arzo001 said:
Hi, where do you guys live? Where is this update released? Nothing here in Sweden
Click to expand...
Click to collapse
nothin in norway either, we'll probably be getting it a few months after the rest of the world gets it, as always. :good:
that's why I switched to apple.
still love my active 2 though
peace
LuvrGirl said:
I just updated and now my numbersync doesn't work. It's as if it turned it off but watch says it's on.
Ughh. .
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
So last night I tried doing a reset on my active 2 watch to see if that would help. The Numbersync option in the watch no longer showed it was on so I tried turning it on but I would get an error message saying "Mobile network unavailable". Tested it out by calling myself and sending myself a text from another phone and nothing was received on the watch. So watch only worked independently using it's own phone number.
Here's the weird thing now... this morning I wake up and started receiving calls and text messages and they started showing up on my watch! So I go into the watch menu for numbersync and it looks as if it's not turned on but somehow it's synced with my phone?
So currently it's working as if it's synced. So now I'm wondering if I should even go thru the menu option to enable numbersync even though it's working as if it's enabled?
Edit: watch receives calls and messages but because it's connected via bluetooth to my phone. Once disconnected from bluetooth the watch just works independently. Still getting same error message of "Mobile network unavailable" everytime I go into the watch menu and try to get a sync code.
rmcomer said:
Same here. Watch updated and now numbersync isn't working and when I try to get a numbersync code, it always fails saying "Numbersync is currently unavailable."
Click to expand...
Click to collapse
I'm having the same issue. Has anyone found a fix for this yet?
ssnssmom said:
I'm having the same issue. Has anyone found a fix for this yet?
Click to expand...
Click to collapse
No fix that I know of. I did several resets and went thru 2 esim changes all at the AT&T store and nothing worked. The watch has no internet connection after this last update. Phone calls work but no internet. Test it by disconnecting Bluetooth and using it standalone. You should be able to get into the Galaxy Store or update Weather and nothing works because there's no mobile data.
I ended up having to file a warranty claim thru Samsung and my watch is in route right now to Samsung.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Same problem!
rmcomer said:
Same here. Watch updated and now numbersync isn't working and when I try to get a numbersync code, it always fails saying "Numbersync is currently unavailable."
Click to expand...
Click to collapse
I have also experienced extremely long wait times for support, and usually just hang up now. I was told AT&T was aware of the problem and say it has to do with an update from Samsung and a new update from Samsung will be needed to solve the problem. I hope we can learn more!
LuvrGirl said:
No fix that I know of. I did several resets and went thru 2 esim changes all at the AT&T store and nothing worked. The watch has no internet connection after this last update. Phone calls work but no internet. Test it by disconnecting Bluetooth and using it standalone. You should be able to get into the Galaxy Store or update Weather and nothing works because there's no mobile data.
I ended up having to file a warranty claim thru Samsung and my watch is in route right now to Samsung.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
Update:
So apparently my watch is in route back to me. Samsung repair ticket indicates the solution was "REPLACED PBA".
I don't know what PBA stands for. However, I could have sworn it was due to the recent software update since a lot of other people are having the same issue.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Call from AT&T Tech Support
LuvrGirl said:
Update:
So apparently my watch is in route back to me. Samsung repair ticket indicates the solution was "REPLACED PBA".
I don't know what PBA stands for. However, I could have sworn it was due to the recent software update since a lot of other people are having the same issue.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
I received a call today and learned that AT&T was working on some "profile problems" in their NumberSync program that many are experiencing (such as those in this thread). The person called to verify my login name. Before the call, I did update the Galaxy Wear App (that I was told earlier should solve the problem), but that made no difference. I was also told that I would receive a return call in 24 to 48 hours when they had fixed the problem and they would help me connect to NumberSync. I am glad they escalated my ticket a few days ago; hopefully that means I am in the queue of known people with problems to have the problem fixed (if that is the problem and there is a fix). There must be hundreds or thousands with the same problem for them to give some attention to it????
LuvrGirl said:
Update:
So apparently my watch is in route back to me. Samsung repair ticket indicates the solution was "REPLACED PBA".
I don't know what PBA stands for. However, I could have sworn it was due to the recent software update since a lot of other people are having the same issue.
Sent from my AT&T Samsung Note8 [SM-N950U] using Tapatalk
Click to expand...
Click to collapse
“PBA” stands for Product Board Assembly.
I’m having the same problem as you. The watch works fine when paired with my phone, but in standalone mode I can’t get any mobile data, and I can’t activate Numbersync.
Do you know if your watch overheated when downloading the update? While the update file was downloading to my watch, it overheated and shut itself off because the file was so large. After I restarted the watch, the update completed and everything was working except mobile data. I’m wondering if this has something to do with it.
Please let us know if everything works after replacing the PBA. I may need to send my watch in to Samsung for a replacement as well.
Zagzagel said:
“PBA” stands for Product Board Assembly.
I’m having the same problem as you. The watch works fine when paired with my phone, but in standalone mode I can’t get any mobile data, and I can’t activate Numbersync.
Do you know if your watch overheated when downloading the update? While the update file was downloading to my watch, it overheated and shut itself off because the file was so large. After I restarted the watch, the update completed and everything was working except mobile data. I’m wondering if this has something to do with it.
Please let us know if everything works after replacing the PBA. I may need to send my watch in to Samsung for a replacement as well.
Click to expand...
Click to collapse
I can't remember exactly if it overheated or not. I know it did reboot but don't remember if I myself turned it back on or if it rebooted by itself after the update...
I"ll come back and update once I get my watch back and can confirm.
LuvrGirl said:
I can't remember exactly if it overheated or not. I know it did reboot but don't remember if I myself turned it back on or if it rebooted by itself after the update...
I"ll come back and update once I get my watch back and can confirm.
Click to expand...
Click to collapse
Thanks! Also, what kind of phone are you using? I am using my Galaxy Watch Active 2 paired with an iPhone 11 Pro Max, or setup independently in standalone mode. You can set the Watch Active 2 up in standalone mode by scrolling down on the watch’s initial setup screen and pressing the “?”. Either way, I am unable to receive mobile data after the update.
The reason I ask about the type of phone you have is when I called AT&T support, they said it was impossible to receive mobile data if the Watch Active 2 is paired with an iPhone or setup in standalone mode, but this doesn’t make sense because it was working fine for me before. I’m wondering if the update disables mobile data unless the Watch is paired to an Android phone.
Zagzagel said:
Thanks! Also, what kind of phone are you using? I am using my Galaxy Watch Active 2 paired with an iPhone 11 Pro Max, or setup independently in standalone mode. You can set the Watch Active 2 up in standalone mode by scrolling down on the watch’s initial setup screen and pressing the “?”. Either way, I am unable to receive mobile data after the update.
The reason I ask about the type of phone you have is when I called AT&T support, they said it was impossible to receive mobile data if the Watch Active 2 is paired with an iPhone or setup in standalone mode, but this doesn’t make sense because it was working fine for me before. I’m wondering if the update disables mobile data unless the Watch is paired to an Android phone.
Click to expand...
Click to collapse
I have a Samsung Galaxy Note 8 and both my watch and Note 8 were purchased directly with AT&T and have had continued service since day 1.
That doesn't make sense at all actually because if it's an LTE watch and it has it's own line, it's supposed to have all the functions available - and that includes phone calls, texts, and internet (data).
My Numbersync issue is resolved
Tumbleweedtoo said:
I received a call today and learned that AT&T was working on some "profile problems" in their NumberSync program that many are experiencing (such as those in this thread). The person called to verify my login name. Before the call, I did update the Galaxy Wear App (that I was told earlier should solve the problem), but that made no difference. I was also told that I would receive a return call in 24 to 48 hours when they had fixed the problem and they would help me connect to NumberSync. I am glad they escalated my ticket a few days ago; hopefully that means I am in the queue of known people with problems to have the problem fixed (if that is the problem and there is a fix). There must be hundreds or thousands with the same problem for them to give some attention to it????
Click to expand...
Click to collapse
Last Friday I called AT&T about my NumberSync issues after my Active2 watch update. They said they'd call back when they researched it. I received a call this afternoon from AT&T about profile issues due to the new watch software and now my NumberSync issue is resolved. I was able to get my Sync Code and sync up my Galaxy s20 Ultra without any problems. A minute or so after syncing, I received tons of text messages that were sent to my phone from last week before the watch update.
rmcomer said:
I also received a call this afternoon from AT&T about profile issues due to the new watch software and now my NumberSync issue is resolved. I was able to get my Sync Code and sync up my Galaxy s20 Ultra without any problems. A minute or so after syncing, I received tons of text messages that were sent to my phone from last week before the watch update.
Click to expand...
Click to collapse
Congratulations and thanks for this helpful information! I have yet to receive a call to finally resolve the issue, and I just tried to get a code and still get the same error message. Perhaps tomorrow I will be fortunate to receive a call too. I will let everyone know. I will also be curious to know if those who sent their watches in for warranty work will have a seamless syncing with their new or refurbished watches. At least I now know where the problem lies and that AT&T has found a solution at least for some! Thanks again! BTW: I was thinking of upgrading to the s20, but did not want to do so if this problem continued..
guys can u tell me in R825U unlocked which csc u used ...as iam on R825F (XSA) and want to shift to USA..unlocked
And do anyone has the latest firmware that can be used to after changing the CSC region.
rmcomer said:
Last Friday I called AT&T about my NumberSync issues after my Active2 watch update. They said they'd call back when they researched it. I received a call this afternoon from AT&T about profile issues due to the new watch software and now my NumberSync issue is resolved. I was able to get my Sync Code and sync up my Galaxy s20 Ultra without any problems. A minute or so after syncing, I received tons of text messages that were sent to my phone from last week before the watch update.
Click to expand...
Click to collapse
As of today, August 7, no one has called me back to resolve this issue and numbersync still does not work for me. When trying to call or chat with ATT Support, I am told they have a high call volume. So, I have been promised by tech support that they have a solution and that I would be called within 48 hours and still no call. After trying several times, it appears they have to fix the problem and call you to fix the problem, because I still cannot get a code. I hope we can hear some good news from someone that we can finally get a code without needing a tech support call. I suppose we will get no tech support calls over the weekend.

Watch 3/3 Pro + Huawei Pay + Curve?

So I live in UE and I think only Curve supports HPay here. Even if not in my country with my bank it's the obly way now.
As far as I know HPay works here, but not on watches. However is there a way to spoof country/region/somhing and make HPay work for as long as I add the card? Than it'll be fine as even Huawei states that:
After adding a bank card to Huawei Pay, you may use it to make payments in other countries and regions if permitted by the bank card. Please consult your bank for more information.
And Curve is international.
I'm waiting for confirmation from anyone if you can pay with Huawei Watch GT 3 Pro and Curve Pay. I would like to buy that Watch but just if I can use to pay using it.
kiko902 said:
I'm waiting for confirmation from anyone if you can pay with Huawei Watch GT 3 Pro and Curve Pay. I would like to buy that Watch but just if I can use to pay using it.
Click to expand...
Click to collapse
As far as I know GT models doesn't have Huawei Pay. Only nonGT allows for payments.
GT3 Pro has NFC module and in Huawei Health in watch setting there is Huawei Wallet but there is a notification that current wearable version doesn't support this service. We need to wait.
pw031 said:
GT3 Pro has NFC module and in Huawei Health in watch setting there is Huawei Wallet but there is a notification that current wearable version doesn't support this service. We need to wait.
Click to expand...
Click to collapse
are you using a phone android or apple with the watch? I have a new GT3 Pro with an iPhone 12 and I don't have the Wallet icon also I don't have the icon of AppGallery.
kiko902 said:
are you using a phone android or apple with the watch? I have a new GT3 Pro with an iPhone 12 and I don't have the Wallet icon also I don't have the icon of AppGallery.
Click to expand...
Click to collapse
Android 12
Huawei Health app ver. 12.1.7.310
Region : Poland (EU)
Theoretically speaking it should work, because Curve is added to Huawei Wallet as the Payment method. From NFC settings on your phone you need to select Huawei Wallet and the Watch only allows you to select Huawei Wallet. Well, another option for payment could be Stocard Pay, however, Stocard will be shutting down Stocard Pay on November 30, 2022. Anyway Stocard Pay only worked in some countries: United Kingdom, Germany, the Netherlands, Italy and France.
Actually, I have a Huawei Watch 3 myself and I thought to order the Curve card and tested it. But I haven't done yet, basically because I normally use Google Pay or Revolut, and I don't want to have more apps/cards.
ndabar said:
Theoretically speaking it should work, because Curve is added to Huawei Wallet as the Payment method. From NFC settings on your phone you need to select Huawei Wallet and the Watch only allows you to select Huawei Wallet. Well, another option for payment could be Stocard Pay, however, Stocard will be shutting down Stocard Pay on November 30, 2022. Anyway Stocard Pay only worked in some countries: United Kingdom, Germany, the Netherlands, Italy and France.
Actually, I have a Huawei Watch 3 myself and I thought to order the Curve card and tested it. But I haven't done yet, basically because I normally use Google Pay or Revolut, and I don't want to have more apps/cards.
Click to expand...
Click to collapse
I have a Curve card, so as at the end of November I will test the Stocard workaround. I keep you posted.
kiko902 said:
I have a Curve card, so as at the end of November I will test the Stocard workaround. I keep you posted.
Click to expand...
Click to collapse
So you have iPhone 12, Huawei Watch GT3 Pro and Curve Pay . Can you pay from your Watch right now using one system or another?
Stocard Pay will stop working at the end of this month, at least I was told that, however Stocard will continue working as usual.
ndabar said:
So you have iPhone 12, Huawei Watch GT3 Pro and Curve Pay . Can you pay from your Watch right now using one system or another?
Stocard Pay will stop working at the end of this month, at least I was told that, however Stocard will continue working as usual.
Click to expand...
Click to collapse
Yes, I have iPhone 12, Huawei Watch GT3 Pro and different cards (Monzo, Curve amd Revolut). The problem to pay with the watch is from Huawei, because the Wallet icon is not available in the app Huawei Health using it in iOS.
As I have also a Android phone, I paired the watch with the Android phone and now in the app Huawei Health I have an icon called Wallet but when I’ve tried to access, I receive a message “current wearable version doesn’t support this service “.
kiko902 said:
Yes, I have iPhone 12, Huawei Watch GT3 Pro and different cards (Monzo, Curve amd Revolut). The problem to pay with the watch is from Huawei, because the Wallet icon is not available in the app Huawei Health using it in iOS.
As I have also a Android phone, I paired the watch with the Android phone and now in the app Huawei Health I have an icon called Wallet but when I’ve tried to access, I receive a message “current wearable version doesn’t support this service “.
Click to expand...
Click to collapse
that's odd, Huawei Watch GT3 Pro has NFC, and I remember to have this message before and I was able to fix it.
Open the Wallet from the watch and also from the Health app, check updates from the watch, perhaps there is one for the wallet and it will recognise the Wallet app in the Android phone.
I just requested the Curve Card, so soon I will be able to test if Curve payment works on Huawei Watches.
ndabar said:
that's odd, Huawei Watch GT3 Pro has NFC, and I remember to have this message before and I was able to fix it.
Open the Wallet from the watch and also from the Health app, check updates from the watch, perhaps there is one for the wallet and it will recognise the Wallet app in the Android phone.
I just requested the Curve Card, so soon I will be able to test if Curve payment works on Huawei Watches.
Click to expand...
Click to collapse
If I use the watch with the iPhone, I don't have the icon Wallet on the phone.
As you can see in the link:
https://consumer.huawei.com/en/suppo...en-us15888447
the Wallet is not available for iOS.
kiko902 said:
If I use the watch with the iPhone, I don't have the icon Wallet on the phone.
As you can see in the link:
https://consumer.huawei.com/en/suppo...en-us15888447
the Wallet is not available for iOS.
Click to expand...
Click to collapse
Yes, I'm aware of that, however, you can disconnect (no unpair) the Watch from the Health App in iPhone and connect to Health App in Android. Not reset is required and it's quite fast. This is possible as far as you have the same Huawei account in both mobiles.
ndabar said:
Yes, I'm aware of that, however, you can disconnect (no unpair) the Watch from the Health App in iPhone and connect to Health App in Android. Not reset is required and it's quite fast. This is possible as far as you have the same Huawei account in both mobiles.
Click to expand...
Click to collapse
I did that but I unpaired the watch from the Health App on the iPhone. I'll try to do it as you say. Many thanks.
It was not easy to setup Curve as they payment method in Huawei Wallet, I tried different options until I found one - the way to fix it is BEFORE you install the app make sure you have some kind of default payment method like google pay or huawei wallet ticked. if Huawei Wallet is no default nfc method before installing the app it wont work.
So when I tried to pay this morning from the Watch or the phone and having Huawei Wallet as the default NFC setting, I had the following message: NFC card not working.
But I was expecting this from the watch, because yesterday after doing all setup and having my Curve Card on Huawei Wallet app, I realised that when I opened H Wallet on Health App, this integrated app only allows to add Loyalty Cards.
I don't know if that happens because I'm located in Ireland or what.
I have tried the following NFC settings, and none of them has worked from the Watch:
Fantastic, while writing this post and I was chatting with Huawei support and get the following message:
"I understand, thank you for letting us know about these issues as I will definitely pass them to the concerned department for further possible improvements. In regards to your inquiry, even if the watch supports the NFC function, the method of paying with the NFC is not yet available in the UK for the watches"
Few minutes after, told me that NFC using Curve should work:
No much said after that, he didn't come back to me.
Keep in mind that for this type of suggestions, they need to have more than one inquiry, meaning from more customers in order to take action of it.
You can perform this action by accessing this link and completing this form directly: https://www.aspiegel.com/en/support/supportContactUs

			
				
Update from Aspiegel
Hello I have the same problem but I can't seem to find Curve in the AppGalery. Probably because of the region.
ndabar said:
Update from Aspiegel
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wrote them an e-mail too! i have received the watch today! bought it mostly for using Curve NFC...
what a shame.
They answered fast! But i don't seem to get it working

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