Please reset your accessibility settings if you are experiencing problems with black screens (no video) with voiceover and subtitles on Samsung devices across all OTT platforms. This should resolve the issue.
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I have issue with apps and games from play store and amazon store tap the on screen controls or to hard it zooms in or screen capture and wont zoom out. I've searched and contacted amazon about my issue. I was just wondering anyone has insight on this issue.
sovled
I found a magnification setting in accessibility. turn off problem solved.
This problem is most noticeable when watching YouTube, and I haven't toyed with too many other video apps to determine if it also happens, but while watching videos, the video will randomly pause.
Doesn't matter what brightness the phone is at, the phone isn't too warm when it happens, doesn't matter if I have headphones plugged in or not, etc. And it's not like an accidental screen touch, because touching the screen once shouldn't pause the video, just show the controls.
I've tried a full factory reset of my phone and it's still occurring. Has anyone experienced this or does anyone have any suggestions for troubleshooting? It's incredibly annoying...
Edit: I should clarify this isn't pausing while buffering - this is acting like someone pressed pause mid-video - on screen controls appear, home button appears, status bar appears, and the "Play" icon to press and continue playing the video.
I have the exact same problem.
Did you manage to resolv it?
I have LG H815 SEA and i'm on stock ROM, because i can't root or install custom ROM
The same thing happens to me. I've figured it out why it happens - and it happens in all full screen apps - bottom home touch screen buttons appear together with top notifications bar for just a split second - if you look you'll see it. That causes youtube app to pause the video, and behaviours are different in other apps. It is really annoying and I haven't found a fix yet.
Same issue here with a brand new LG v20, even happens after I take the case off. No idea what could be the issue. And same with the video being fully loaded, and being on o off Wi-Fi doesn't help . Please someone give us an answer!!!!
jetsetwilly1977 said:
The same thing happens to me. I've figured it out why it happens - and it happens in all full screen apps - bottom home touch screen buttons appear together with top notifications bar for just a split second - if you look you'll see it. That causes youtube app to pause the video, and behaviours are different in other apps. It is really annoying and I haven't found a fix yet.
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Calikid said:
Same issue here with a brand new LG v20, even happens after I take the case off. No idea what could be the issue. And same with the video being fully loaded, and being on o off Wi-Fi doesn't help . Please someone give us an answer!!!!
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Click to collapse
I had this problem with a galaxy S4. Try going to Settings -> Apps -> Three dots button on top right -> Show System -> Scroll down to media storage -> Storage -> Then Clear Data.
This seemed to fix it for a while. If there is a single app your particularly have the issue with, try reinstalling that app.
When I play a video, it starts off as a black screen and won't wake up until I touch it. Then after a while, when the bar with the pause, fast forward, rewind etc buttons disappears, the screen goes black again. I can still hear the audio playing. This only happens with videos I have filmed on the device (either saved off snapchat or the in built camera app) and still occurs on other video playing apps. Is there any way to fix this?
I have this problem too. check the box next to "Disable HW Overlay" under developer options.
After a week or so it unchecks it again for some reason, and I go back and check that box. It's a temporary fix, hopefully there's a way to stop this behavior.
I have the same problem, please help T.T
Hey guys,
(Samsung Galaxy A70)
I have a rather weird issue that ampretty surehappens all day long but I dont notice it until I am watching netflix or prime.
The menu buttons and notification pannel keep appearing forcing both these apps to picture in picture mode. Is there an app out there that will let me see what causing this such as background processes.
Cheers
Hi all, is anyone else getting the following issues with the phone?
Video playback will randomly freeze but audio continues (happens on Netflix, YouTube and tiktok?)
Some navigation software does not render correctly, it's like the graphics will keep changing colours and flash between colours - see attached video
No auto switching between wifi and data. I have to toggle data to enable it after straying away from WiFi
Random resets like when the phone is charging it'll reset itself. I've checked the runtime and it'll still show as if its not rebooted. Or the phone will reset randomly whilst on a telephone call
Not having the issues you related but I'm having issues with the dialer.
If I'm watching Netflix via phone and someone calls me I can hear ringtone but I get no option to answer phone.....the notification or answer screen doesn't show.
I have to wait for phone to stop ringing the call them back.
Have tried different dialers from play store but they all suffer same problem.
The other issue I have is using Nova as home screen replacement at regular periods I can't access the recents....I can see them but won't allow to tap or scroll.