Problem with USB connection and charging - Moto E6 Play Questions & Answers

Hi,
I'm new here and I'm going crazy trying to figure out what's going on with my cell phone.
When the cell phone is on and I try to connect the charger cable it usually doesn't work. But if I turn it off and go into recovery mode, then it recognizes the charger and if I turn it off through recovery mode, then the phone charges. So the problem is not with the connector.
If I decide to turn it on, the icon will appear showing that the cell phone is charging, but the battery percentage is going down instead of going up. So I thought it might be a battery problem, but if I let it charge up to 100% the battery lasts normally, so it's not a battery problem either.
In an attempt to solve the problem, I thought about reinstalling a previous version (or maybe an alternative) of android, for that I tried the OEM unlock process, I didn't succeed in the more than 50 attempts, just an error message when typing "fastboot oem get_unlock_data". I searched everywhere and found nothing about it, just fake motorola e6 play unlock posts.
Today when analyzing the recovery log, I found a line with the following instruction:
ro.oem_unlock_supported=1
which seems to me to be a possibility of unlocking, but so far I haven't made any progress. Please help me!
Kind regards.

Related

no power, no lights, no idea.... help?

Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone
[email protected] said:
Of usually i search and search until I find an answer but I have now idea what to do...
-T-Mobile Dash with a Cingular Sim running Kavanna 6.1 (and kavanna has ran fine on it for the most part)
-Phone randomly froze (wouldnt let me type a text msg)
-Powered off
-Went to power it back on and nothing -no lights, no nothing
-Tried the two softkeys and power button for two seconds
-Tried te camera button and power button
-Pulled batter multiple times and pulled all cards from it
-When it is plugged into a wall I dont even get a power charging light....
Any ideas? I cant afford a new phone
Click to expand...
Click to collapse
looks like your battery is gone Try with another battery
woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....
[email protected] said:
woulnt I be able to get some sort of power or light with the batter pulled and it plugged in? cause I dont....
Click to expand...
Click to collapse
Not if your battery is completely waste it. Check if your battery pins in your dash make full contact with your battery, because that can cause a problem (very odd, but it happens). If not, try another battery.
Have you checked your charger, I guess is damaged because if your battery is damaged or if is no battery at all and you connect the charger the led will turn red.
sam happened w me, no solution yet
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers
bootrecord said:
hate to tell you that you might have bricked your phone,
the same happened to my excalibur, when i tried to flash it -mistakenly- with the wrong rom,
thing is; the rom is controlling the power charging process and the battery support to the device, if something went wrong with the rom for any reason; then no instructions are sent to the battery neither the charger, therefore: no power sign of any in the device.
i couldn't find an answer to fix my dash, but i think the solution is either changing the rom or JTAG-ing it might solve the problem, though i have no tools neither knowledge to do so.
sorry pal, the bright side is: you are a member of (BDC) the Bricked Dash Club
cheers
Click to expand...
Click to collapse
With the information provided it hasn't been your same case due that he hasn´t flashed any other rom, so basically he can try another battery and see what happens.
errrrrr
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything
[email protected] said:
New Battery - Still no lights and using the reset features found in the unbricking tutorial do not work.
Tried using a cable from my comp to give power to phone so it isnt power cable
So what now? I cant even get to a bootloader screen or anything.... I cant afford a new phone ERRR
**Update-
Was plugging in the USB cable and looks like it gets a connection only when it is plugged in a little but this not just at the end that connects to the phone (it happened when the phone was already plugged into the cable and I was plugging it into the comp and vice versa) Um so that is strange - the light does not stay on and when the battery is in the phone I do not get that quick red flash - so it still doesnt work and cant do anything
Click to expand...
Click to collapse
Maybe is your USB port causing the problem.

[Q] USB issues - not charging - can't get into fastboot mode

Hello everyone,
having major USB issues on my GNex. It's not charging anymore, but when the phone is off, it displays a charging animation. I could get it to charge once since this occurred, I left it plugged in overnight on my Mac (phone turned off). Did the same thing last night, no charge at all.
Mac OSX does not recognize the device, my Windows machine keeps telling me something like "the connected device is not working properly and can't be used... ". This message pops up every few seconds, so I guess it's constantly connecting and disconnecting. I can't access the internal storage on both systems.
My first guess was a hardware defect. But when I try to boot into recovery mode, a screen instantly pops up that shows Andy and displays a message: "Downloading. Do not turn off target.". In the upper left corner it displays " ODIN MODE" in small red letters.
When I press the power button in this screen (there is a big arrow pointing to the button with "start" written in it) the phone just normally reboots.
I can't get into fastboot mode because of this. I can get into CWM Recovery when i use the reboot into recovery option built in the ROM.
I dunno much about Odin (next to nothing). Has it something to do with Samsungs Kies? Could it be that something has put my phone in this "ODIN MODE" and it constantly tries to download something, making the USB port unusable? The port is not completely broken, as the phone displays a charging animation when it's turned off... so there is some connectivity left!
Thoughts coming up that this could be some kind of software issue. If there is a possibility to get out of the Odin Mode, it may solve the problem.
The phone is unlocked and rooted, running AOKP Milestone 5 and franco kernel.
I tried to restore an older nandroid, but it did not change anything.
Would send it in for exchange, but not able to relock the bootloader due to no fastboot access. If it can be confirmed that this is a hardware problem, I have to pay for the repair, I'm fine with that.
Has anybody any ideas that could be helpful? Any help is much appreciated, thank you in advance!
Do a search and you will find at least 30 helpful threads. Basically you only need to replace your USB charging board and it works again. Should be a warranty issue, but Samsung has really been an ass on handling this issue lately and claiming water damage.
I have mentioned it many times here: this problem can be probably solved by thoroughly cleaning your USB with soft toothbrush.
True, I also cleaned my port but it only fixed it temporarily.
Thanks guys. Tried to clean the port, nothing changed.
Ordered an OEM charging board off ebay, hope changing it will fix the issue.
Only thing I'm wondering about is, that the phone is stuck in Odin Mode when I boot it up with Vol. - and the Power Switch. So I downloaded Odin but it does not recognize the phone...
I am also facing the same problem. I am currently using the phone by charging the battery externally. Can someone confirm that changing the USB flex cable is the solution ?
Just posted in another thread but it is definitely the USB port for me. Using an HTC Vision (Google g2)

Fullbrick?

I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?
GoldenRazz said:
I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?
Click to expand...
Click to collapse
this sounds like a softbrick, there are lots of threads on fixing such issues, i seem to remember 1 problem was switching off auto lighting and bang the screen goes blank, holding the power and vol up/down for about 15 seconds makes a hard reboot 3 vibes, then plug in via usb and restart with flash tool running might work. there are lots of different help threads that will guide you through this. dont give up.
But Hardreset doesn't work. I already tried it.
Read this : http://forum.xda-developers.com/showthread.php?t=1849170
Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.
GoldenRazz said:
Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.
Click to expand...
Click to collapse
i think it's hardware issue. cause for it to be software issue it must at least show red led when plugged into the charger.
bring it to service center is a wise choice. but u can try different charger (with bigger amperage output is preferable), and what happen when u plugged it to PC? did the led color shows up?
If I connect to my PC nothing happens.
No Fastboot Mode no Flashmode possible.
I remove the battery the following days, cause I don't have a torx 6 to remove the screws. Must buy one.
Removed Battery and insert it back again. Now trying to charge but no reaction.
If you plug-in a Real charger(Not pc usb), what happen?
Sometimes when the battery is full empty, you have to keep it charges about 15-20 minytes without powering on
Sent from my LT26i using xda app-developers app
Put it in the real Charger, and charged 30 minutes.
But still no reaction. I guess it's a fullbricked Phone now.

[SOLVED][Q] CQATest application appears with emergency led flash light

Hi,
I'm wondering if there's anyone else who is facing this problem or I'm just unlucky.
On last Sunday, when I was listening to YouTube Music at a low battery (around 15%), after a while the phone shut itself off. I guess it was just the phone ran out of battery so I tried to charge it. But the moment I plugged in the charger, the hidden emergency flash light in the front turned on (the one on top right). When the phone successfully booted up, an application called CQATest appeared with a notification. The phone won't charge and take SIM card anymore since then.
I've done some research and tried many methods to fix it, including reboot in the recovery, factory reset, using adb to change boot mode, reflash the rom, disabling the CQATest app. None of them could solve my problem. Disabling the CQATest app does let me to have signal again, but I still cannot get the phone charge. It shows Turbo Power connected, but not charging.
Is there anybody facing the same issue, or even better, have a solution?
Thank you.
Update: I found a solution for this. I put my phone to fastboot mode and charge it from there, overnight. Next morning, it's working normal again.
You can always try a custom ROM. And make sure to format every partition in TWRP before - format, not just wipe.
If that works you can try other stuff. If not you have a hardware issue is guess and only a phone repair could fix that.
PS: try a different charger. If it's only not charging it might be an issue there. And have you tried to charge it while the device is shut down?
Artim_96 said:
You can always try a custom ROM. And make sure to format every partition in TWRP before - format, not just wipe.
If that works you can try other stuff. If not you have a hardware issue is guess and only a phone repair could fix that.
PS: try a different charger. If it's only not charging it might be an issue there. And have you tried to charge it while the device is shut down?
Click to expand...
Click to collapse
Thank you for your reply. Yes I did try another charger. However I'm using a Qualcomm qualified charger so I don't think that's an issue. I brought it to UbreakIfix and they told me it's a motherboard problem so the only way to fix it is to change the motherboard. It'll cost a phone to do that. I'm just wandering if there's any body else who is having the same issue. Because my problem appeared out of no where.
That's normal. Hardware problems often appear out of nowhere all the sudden. And it's always hard the really on them down to a source.
And yes, repairs for not typical phones are always expensive. On my first Z Play the screen cracked. Seeing the price of a repair and realising I could get an unused Z2 Play for the same money you can guess what I did. Can't say I regret it too much.

Device won't charge anymore, just a flashing red led

For a while I didn't use my Nexus 5X. Recently however I wanted to use it again but it was in a continuous boot loop. No not the big core issue as both TWRP and the ROM installed had the appropriate fixes applied. I could only get it reliably into bootloader mode, but even then it would force reboot after about 5 minutes just to end up in the loop again. Plugging it in or letting it charge over night didn't help.
I then took the battery out, made sure there was no dust anywhere, put the device back together, and tried charging again. Now the screen doesn't turn on whatsoever, and I just have a red led flashing in seemingly the bottom speaker. Even over night it doesn't charge, neither via my pc or directly at the wall. Only by taking out the battery and having the device plugged into power I can get it into the bootloader again, but it still won't boot anything.
I'm not sure what is broken, as even without the battery attached it won't boot properly. What can I do to fix this?
Is there nobody that knows what to do?

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