Develop Bugs

[Q] Grey signal and WiFi bars?

Hi all,
I was just wondering why sometimes my signal and WiFi bars turn grey and often can't make/send calls/data. I thought no signal or WiFi was indicated differently, especially since I can get full grey bars I doubt it's a signal problem.
I've attached a screenshot to show what I mean

cmonthegas said:
Hi all,
I was just wondering why sometimes my signal and WiFi bars turn grey and often can't make/send calls/data. I thought no signal or WiFi was indicated differently, especially since I can get full grey bars I doubt it's a signal problem.
I've attached a screenshot to show what I mean
Click to expand...
Click to collapse
it means that you are not logged into google services.
and since most of the apps run with google services (stock browser as well), if you are not logged in, they will not response and keep trying.
if somehow u have other browser like dolphin, or firefox, it should still work.

qwerp_ said:
it means that you are not logged into google services.
and since most of the apps run with google services (stock browser as well), if you are not logged in, they will not response and keep trying.
if somehow u have other browser like dolphin, or firefox, it should still work.
Click to expand...
Click to collapse
Thanks. Is there anyway you can force it to reconnect? It seems to be happening more and more lately

There isn't a lot you can do if the phone is stock. You can pull the battery often to see if that helps, check your' network settings and make sure that it is all set correctly. Finally master reset and re-log into your' gmail account.
Other option is to unlock the bootloader and root the device:
If you go the unlock/root route I would recommend flashing a custom radio.img file such http://forum.xda-developers.com/showthread.php?t=1374077
If you need instructions on how to go the root method:
http://forum.xda-developers.com/showthread.php?t=1352413
In an emergency to un-root the device:
http://forum.xda-developers.com/showthread.php?t=1366806
Hope this helps.
Justin

JTECJ said:
There isn't a lot you can do if the phone is stock. You can pull the battery often to see if that helps, check your' network settings and make sure that it is all set correctly. Finally master reset and re-log into your' gmail account.
Other option is to unlock the bootloader and root the device:
If you go the unlock/root route I would recommend flashing a custom radio.img file such http://forum.xda-developers.com/showthread.php?t=1374077
If you need instructions on how to go the root method:
http://forum.xda-developers.com/showthread.php?t=1352413
In an emergency to un-root the device:
http://forum.xda-developers.com/showthread.php?t=1366806
Hope this helps.
Justin
Click to expand...
Click to collapse
I'm already rooted and running the XXIK6 radio. I'll try logging out and back in to see if that helps. Thanks

This happened to me the other day, was so annoying!
Although the blue bars do show whether it's connected to Google services etc, there must be more to it as I couldn't make any calls or anything like that. I went in and out of airplane mode, restarted the phone etc but nothing helped, so I just assumed it was something to do with my network and left it for a while and it sorted itself out in the end.

I have the stock phone. I forced it to see the network by going to Settings, Wireless & Networks, More, Mobile Networks, Network operators. This will force a scan to see what networks are available. Pick AT&T (assuming that who your provider), and it should turn on the Cell Service.
If it does not work, try going to an AT&T owned store and ask for a new Sim Card. (That is what I had to do.) They put it in with no questions, except for marveling at my wonderful SGN. No plan or feature changes happened.
For the Wifi, that is different. Go to Settings, Wireless & Networks, Wifi (and turn it on). You can re-scan for networks anytime. I had 11 networks in range, so it took some looking to find mine. You may need to re-enter the security settings several times to get it right. (Delete old settings by using "forget" below the network you select.) Once it works, it should keep on working with no further adjustments, at least mine does that.
When signals are seen, the grey icons will show blue as a signal strength. (I'm not sure they are accurate.)
Good luck.

All extremely overkill methods...
I used to get this sometimes on all of my Android devices. Simple way to sort it out and sign back in? Your data/wifi is still active - just open Google Talk, go to the list of contacts on it (not in a message, as in you've just signed in) and it'll connect and sync itself straight away... 10 second job, no need to pull out a battery, flash random things, or anything else.

^ this. I just was going to write the exact same thing. Just open up gtalk and you are golden.

El Daddy said:
^ this. I just was going to write the exact same thing. Just open up gtalk and you are golden.
Click to expand...
Click to collapse
Here! Here!
I was pretty shocked to see the suggested methods previous to Gtalk...
If anyone else knows a better way, please share!

Best method is to sort through the code and fix the problem, unless you are all on at&t (which you're not) which would suggest a network issue. However, I have used nearly every android device available...even a few I'm not very proud of. I have never had this issue. My point is Google talk may work and be helpful, but its not a solution/fix.
Justin

It's happened to me a couple of times so clearly not just AT & T nor even just the USA. I waited it out, next time I'll try the Google talk method (not sure if it'll work, Google Voice not currently available in Aus.

Clancy_s said:
It's happened to me a couple of times so clearly not just AT & T nor even just the USA. I waited it out, next time I'll try the Google talk method (not sure if it'll work, Google Voice not currently available in Aus.
Click to expand...
Click to collapse
Thanks everyone for the replies. I'm on O2 in the UK, so it isn't just a States issue as Clancy is experiencing it in Australia too.
I've narrowed it down today though. I've noticed that I only get grey bars when connected to WiFi, and sometimes even then I can't make/receive calls. Pretty much as soon as I disconnect the WiFi and get connected to the mobile network I get reconnected to Google's servers and the bars turn blue again. Weird.

[Q] Problems with Google Play Music on M8

Hey everybody,
Having an odd issue with my brand new M8, which is completely stock. Few days ago I've received an firmware update (1.57.111.2 / German T-Mobile CID) for my handset. Since that update I'm not able to use Google Play Music while connected to my wlan network. It seems like, that Play Music is not able to recognize my fully functional connection and therefore refuses to download and/or stream music.
All other apps (including Spotify) are able to use my wlan connection without any problems.
Turning wlan off helps to correct that error, but that workaround burns away my included traffic
Here's what I tried without success:
1. Did a factory reset
2. Deleted all wlan connections and reconfigured them
3. Cleared Play Music's caches
4. Contacted HTC (recommended the factory reset) as well as my provider (didn't have a clue)
5. Checked the number of eligible devices with Google (currently 3 out of 10)
Now I'm a bit puzzled on how to solve this issue and wanted to ask, if anybody did experience (and maybe solved) this issue.
Best,
Marc

I'm having the same problem. I received a update from T-Mobile USA for my M8 this past weekend. Google Play Music can't keep on device or stream with "Download via Wi-Fi only" and/or "Stream via Wi-Fi only" checked in settings. I hope it's not draining my data
Sent from my HTC One_M8

smrfd said:
I'm having the same problem. I received a update from T-Mobile USA for my M8 this past weekend. Google Play Music can't keep on device or stream with "Download via Wi-Fi only" and/or "Stream via Wi-Fi only" checked in settings. I hope it's not draining my data
Sent from my HTC One_M8
Click to expand...
Click to collapse
I've discussed that issue with some German M8 users (all on T-Mobile Germany) and it appears to be limited to some Google Apps and to HTC Backup. However one user did reach out to T-Mobile and they're basically just stated, that they're currently looking into that without providing any sort of timeframe within to expect an fix for this. Downgrading the firmware fixes the problem, so T-Mobile must be the ones to blame ... very frustrating.

Hi there,
did anyone solve this issue yet? There is a few of us with an M7 that have exact same issues. I am in UK, so may not be carrier related.
http://forum.xda-developers.com/showthread.php?t=2759800

johnpgreenan said:
Hi there,
did anyone solve this issue yet? There is a few of us with an M7 that have exact same issues. I am in UK, so may not be carrier related.
http://forum.xda-developers.com/showthread.php?t=2759800
Click to expand...
Click to collapse
Hey,
Thanks for pointing that out. Wasn't aware, that this issue affects the M7 too. Unfortunately, I'm really stuck at the moment as everybody involved is pointing fingers at each others. HTC tells me, that T-Mobile messed up ... T-Mobile at least confirmed, that there might be an error. Right now I'm trying to get my M8 replaced, as somebody did break some functionality of my device. A German M8 user pointed out, that the WLAN App from Amped Wireless can be used to confirm the error, as it is not able to detect an established WLAN connection (like some of the Google apps).
However, no solutions

holychain said:
Hey everybody,
Having an odd issue with my brand new M8, which is completely stock. Few days ago I've received an firmware update (1.57.111.2 / German T-Mobile CID) for my handset. Since that update I'm not able to use Google Play Music while connected to my wlan network. It seems like, that Play Music is not able to recognize my fully functional connection and therefore refuses to download and/or stream music.
All other apps (including Spotify) are able to use my wlan connection without any problems.
Turning wlan off helps to correct that error, but that workaround burns away my included traffic
Here's what I tried without success:
1. Did a factory reset
2. Deleted all wlan connections and reconfigured them
3. Cleared Play Music's caches
4. Contacted HTC (recommended the factory reset) as well as my provider (didn't have a clue)
5. Checked the number of eligible devices with Google (currently 3 out of 10)
Now I'm a bit puzzled on how to solve this issue and wanted to ask, if anybody did experience (and maybe solved) this issue.
Best,
Marc
Click to expand...
Click to collapse
I'm really glad to have happened upon this thread, as I'm having the exact same issue on an AT&T M8 that I just purchased a couple of days ago. I updated with the new "extreme power mode" firmware, but now I can't pin music from Google Play at all. Similar explanation and attempted fixes as holychain.

I am having the same issue in Google Music. Also Google+ Fotos has the same Problem: The autosync does not recognize the wifi connection.
HTC One M8 T-mobile Germany- latest firmware 1.57.111. 2.

As posted on the other thread:
johnpgreenan said:
Guys, I found the solution to this. I am now on ARHD 71.1 with all the google apps working.
Such a simple fix (well for me) - when the phone connects to your wifi at setup, it automatically sets it as a mobile hotspot and restricts background data. It's just a tick box - go here: settings / More (under wireless & networks) / data usage / click the 3 dots top right and select mobile hotspots then untick your wifi network.
Post back if it works for you. I will post on the main ARHD thread as well as it might be something Mike was unaware off.
:laugh:
Click to expand...
Click to collapse
I still had to reboot and clear data from the app, but this is working for me. Unfortunately, Play Music is extremely slow to download music right now for me...:laugh:

dankerschen said:
As posted on the other thread:
I still had to reboot and clear data from the app, but this is working for me. Unfortunately, Play Music is extremely slow to download music right now for me...:laugh:
Click to expand...
Click to collapse
Oh thank god I found this thread. This fixed the issue for me, as well as fixing Google photos, and Flickr auto upload. I was almost beginning to regret ditching my 5S for the M8 if the whole reason for me finally switching was due to Google Music being more reliable than iTunes Match.
Whomever set that as default is a jerk.

No Access to Google Search, Play Store over LTE

Hey all,
I finally made the jump to the One M8 from my iPhone a few weeks ago, and I quickly unlocked, S-OFF'd, rooted, and flashed MaximusHD. I had to switch back to my iPhone for a couple of weeks for work reasons, and yesterday decided to switch back to the One. When I booted it up, I saw that an OTA was available for MaximusHD 7.1, so I installed it and realized that I was missing LTE and stuck on HSPA. A quick phone call to AT&T resolved my issue when I realized that it was simply a provisioning problem (since the 4S I had been using is LTE-less). Now for the strange part - after being on WiFi all day at home, I come to work and try to fire up the Google search app (while connected to LTE), no dice. The app throws a "Can't reach Google at the moment." So I fire up Chrome, and try google.com - after a painstaking few seconds, I get "Timed out". I navigated to a different site (CNN), just to test connectivity and voila! - the page loads immediately. I retried google.com, and the site still times out. Also, the Play Store has no connectivity over LTE, also throwing "Connection timed out." All other apps (Instagram, Speedtest, even GMaps/G-mail) work while on LTE. If I force the phone to drop to HSPA (by choosing GSM/WCDMA only in Mobile Network settings), then magically all the forementioned apps and google.com work properly. It seems that all the Google services are "blocked" while connected to LTE. So far I've tried:
- Airplane mode on/off
- Rebooting
- Clearing defaults and wiping all the application caches (as well as the Play frameworks)
- Factory resetting/Wipe Cache
- Flashing a different ROM (VenomOne) and starting fresh
- Confirmed that APN settings are correct (other sites other than google.com work fine)
- Deauthorized my phone in my Google account settings
- Created a new Google account
None of these worked. I also tethered my MacBook to the phone, and was able to access google.com via Safari perfectly fine while the phone was sharing it's LTE connection. I installed Firefox on the phone, and strangely google.com works fine as well. It seems as though any Google services that rely on my login fail to work on LTE, but work perfectly fine over HSPA. Google searches work, the GSearch app works fine, and the Play store loads immediately. Switch back to LTE, all other apps and sites load properly, Google services fail again (now including Sync).
Sorry for the lengthy post guys, but I'm out of ideas. I'm going to (unfortunately) flash the phone back to stock and see if that works, and if it doesn't, I'll drop by the AT&T store tomorrow and see if a new device makes a difference. It doesn't quite add up, unless its a weird provisioning problem. Hopefully you guys can help or might have an idea? Thanks!

Hey man, I'm jumping on board with you on this issue. I've been battling this same exact issue for the last month or so. I've literally tried everything in the book and can't seem to figure it out. Not hijacking your thread, but I was going to create a thread here as well since I'm out of ideas. Here's my experience, hopefully we can knock something out here to fix this plague of a problem.
I've flashed multiple different versions of firmware, multiple different ROMs, cleared every kind of cache you could imagine, etc. Often I can get the issue to disappear for a short while, but it always returns.
I did restore the phone to stock using the factory RUU. That actually did work for a short period of time, but then I started receiving a message that said "Restricted Access Changed - Data Service is Blocked".
That message led me to this site: Nexus 5 Restricted Access Changed Issue - Solved
After being 100% stock, I uninstalled updates for Google Play Services. That worked for 3 days. After 3 days, I connected to wifi for the first time, after I turned wifi off - no connection to the Play Store again.
That was last night. Flashed newest firmware (2.22.401.5) and Insert Coin 4.0.9 this morning... still no good. Google Search and the Play Store time out with "No Connection" messages.
The one thing I believe differs from me to you, is that HSPA+ (GSM/WCDMA) does not work either. I believe you said that worked for you?
Certain little things seem to randomly make it work for a short period of time. Once I flashed cache/dalvik and did a fastboot erase cache - magically worked after that. Though, that only lasted for a day or two.
Think I'm going to jump on Support Chat with AT&T to see if they can provide any help, though I doubt it. I'll update here as I go along so hopefully we can get this figured out. Sorry for the lengthy response.

Same issue, also from CT
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.

trailrunnerx said:
Just responding to the OP, I am having the EXACT same issue as you with my Google Services not always connecting while I am on LTE. I wonder if it's a geographic thing as I am in Southeast CT Groton to be exactly although I have also had the same issues in Niantic at work. I also have AT&T service but my device is a HTC One M8 Developer edition. I sometimes can connect to Google services over LTE but it seems to be hit or miss. Services that I have been having trouble with include gouge search accessed through chrome, google now/voice search, Play store and Wallet. I have not had any issues streaming music over Google Play music, even when my other services were not functional over LTE for some reason. I have tried all the suggested trouble shooting steps such as uninstalling Google updates, clearing google play services cache and app data, verifying my date and time setting, etc. I even unlocked and rooted just to delete the hosts.txt file as was suggested in the system/etc folder. So far nothing I have done has completely fixed my LTE issue, it was the exact same behavior on kk 4.4.3 and after I applied the kk 4.4.4 OTA update. I have not tried S-off or installing any custom ROMs. As I type this my Google services ARE working over LTE but I'm not expecting that to remain constant based on past experiences.
Click to expand...
Click to collapse
Did you contacted your carrier about this LTE and Google services issues? Cause I can use all Google services on LTE. Its kinda a bummer that you cant use something that you are paying for tho.
Poslano z mojega HTC One_M8 z uporabo Tapatalk

This guy has the same issue: http://forum.xda-developers.com/att-htc-one-m8/help/lte-connection-issues-3-28-401-7-t2913168
He thought it was caused by flashing firmware. But based on your experience, it might just be a carrier issue.

[Q] Problems with Google latest apps

Since the revised google apps for lollipop started arriving just over a month ago I've been having problems on my Nexus 7 (wifi only), especially with play newsstand and youtube over WIFI but also with lollipop itself. Newsstand will occasionally show headlines but will fail if I follow a link (problems connecting to network please retry). Youtube won't show anything further than the startup screens. Older versions of both newsstand and youtube work fine, but occasionally FC as does the latest google calendar. And when I tried installing lollipop I just could not get it to log into my google account (various errors, cannot connect to network, network is busy...). I've tried several OS variants including stock 4.4 and carried out several factory resets. My phone uses the same google account and works fine over WIFI (so I know my account is not corrupted), but I did notice that some apps didn't work properly until I'd used them for a bit over mobile data instead of wifi.
Does anyone else have similar problems? Ive seen lots of discussion about WIFI problems with lollipop, but not so much with the apps.
Does anyone have any suggestions?

HTC 10 - disconnect data connection when GPS app used or phone call on THREE SIM?

Hi all,
Hope someone can help me....Been googling and searching this forum - but nothing definitive found...
I had a HTC 10 which had been working perfectly fine for over a year, all usual stuff, email / web, satnav etc etc.
I recently sold the phone and did a factory reset before sending the phone to the new owner.
He has reported that everything is fine with the phone except the following:
1) When he starts a Satnav application (using GPS) the phone disconnects from the 3g/4g network - ie no data connection.
2) When he makes a voice call, a few moments into the voice call the data signal goes again - i.e. the signal level indicator has a line through it
I have no reason to doubt the buyer, as he is being very helpful - trying factory resets, re-installing apps etc and even uploaded a video showing the above happening. He has even agreed to try a wipe cache partition.
I did google and read about O2 network having some issue about no data during a phone call - but he is on the Three network. And I cant find anything on the GPS causing data connection drop.
He really wants to keep the phone, so if anyone can provide any suggestions or advise on how to resolve this - it would be appreciated..
UPDATE: Only seems to happen with Three SIM - has tried more than one including a brand new SIM supplied by the local Three Store.
Thanks!

UPDATE: Only seems to happen with Three SIM - has tried more than one including a brand new SIM supplied by the local Three Store.