Recovering Locked phone - Moto G 5G Plus Questions & Answers

Hello all,
I picked up a Motorola one 5g with a broken screen from one of those Amazon resale shops. I was able to fix the screen up, but now I see the phone is locked to Verizon and it's asking for the last user's information to unlock it.
Are there any tools I can use to unlock this phone? Otherwise it's just a brick as I can't even use it on wifi.
Thanks for any info!

Related

lg g8 sprint unlock

i have bought a g8 from swappa, locked to sprint.
can it be unlocked already?
it does not asks for unlock pin when i put in another sim card.
or there is a way to flash an unlocked rom?
thanks
maderke said:
i have bought a g8 from swappa, locked to sprint.
can it be unlocked already?
it does not asks for unlock pin when i put in another sim card.
or there is a way to flash an unlocked rom?
thanks
Click to expand...
Click to collapse
Have a look at this article
https://www.reviews.org/mobile/unlock-your-sprint-phone/
I couldn't get my locked T-Mobile to work so planning to sell.
I bought a Unlocked Verizon G8 and I got it working for the most part but couldn't make or receive phone calls on it. I think the phone app had too much specific Verizon stuff. Ended up returning it
The Sprint version is a mess. Trust me.
I got my locked to Sprint. It works fine so far in the UK when I put my sim in it.
agent.m said:
I got my locked to Sprint. It works fine so far in the UK when I put my sim in it.
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Great stuff, it's a solid phone and deserves a proper release in the UK
agent.m said:
I got my locked to Sprint. It works fine so far in the UK when I put my sim in it.
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Click to collapse
Are you sure it's not unlocked? Mine is brand new out of the box and I just get no Service, and a little note saying invalid sim in the drop down menu.
Has anyone manage to have one of these unlocked outside of going by the book with sprint?
All the services i've asked either said they can't do it, or said they could at first, then just sent me a refund pretty much straight back.
I don't mind paying for the service but it seems nobody is there yet.
Anyone know anything I don't?
Welfares said:
Are you sure it's not unlocked? Mine is brand new out of the box and I just get no Service, and a little note saying invalid sim in the drop down menu.
Has anyone manage to have one of these unlocked outside of going by the book with sprint?
All the services i've asked either said they can't do it, or said they could at first, then just sent me a refund pretty much straight back.
I don't mind paying for the service but it seems nobody is there yet.
Anyone know anything I don't?
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Click to collapse
They said it was locked to Sprint but also said it would work in UK. I hope you get it sorted. I'm having the same problem with the V50. I'm guessing the o my solution is if someone request the unlocking code from the manufacturer. Which can take a week or so.
agent.m said:
They said it was locked to Sprint but also said it would work in UK. I hope you get it sorted. I'm having the same problem with the V50. I'm guessing the o my solution is if someone request the unlocking code from the manufacturer. Which can take a week or so.
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The problem for the unlock code with the sprint G8 (and I gather some of the other phones too) is that they don't request an unlock code with an alternate SIM. There's a bunch of other codes you can enter to get the unlock code thing to pop up..... doesn't work.
It looks like the solution for the same thing on the Sprint G7 is for them to remote in using teamviewer or anydesk and work their magic.
I guess I could see if I can get my hands on a properly smashed up, non screen functional, unlocked phone, and transplant the board. But not really something I want to do with a brand new phone.
Partially hobbled by the lack of popularity I guess, you can find someone to do pretty much anything done to a Samsung
Welfares said:
Are you sure it's not unlocked? Mine is brand new out of the box and I just get no Service, and a little note saying invalid sim in the drop down menu.
Has anyone manage to have one of these unlocked outside of going by the book with sprint?
All the services i've asked either said they can't do it, or said they could at first, then just sent me a refund pretty much straight back.
I don't mind paying for the service but it seems nobody is there yet.
Anyone know anything I don't?
Click to expand...
Click to collapse
Welfares said:
The problem for the unlock code with the sprint G8 (and I gather some of the other phones too) is that they don't request an unlock code with an alternate SIM. There's a bunch of other codes you can enter to get the unlock code thing to pop up..... doesn't work.
It looks like the solution for the same thing on the Sprint G7 is for them to remote in using teamviewer or anydesk and work their magic.
I guess I could see if I can get my hands on a properly smashed up, non screen functional, unlocked phone, and transplant the board. But not really something I want to do with a brand new phone.
Partially hobbled by the lack of popularity I guess, you can find someone to do pretty much anything done to a Samsung
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Click to collapse
Hi mate. I still have my G8 so will have a try with a code I was given. You need it to request the sim unlock right?
Welfares said:
The problem for the unlock code with the sprint G8 (and I gather some of the other phones too) is that they don't request an unlock code with an alternate SIM. There's a bunch of other codes you can enter to get the unlock code thing to pop up..... doesn't work.
It looks like the solution for the same thing on the Sprint G7 is for them to remote in using teamviewer or anydesk and work their magic.
I guess I could see if I can get my hands on a properly smashed up, non screen functional, unlocked phone, and transplant the board. But not really something I want to do with a brand new phone.
Partially hobbled by the lack of popularity I guess, you can find someone to do pretty much anything done to a Samsung
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Click to collapse
Im really hoping these codes work for you (option 2 or 3). I didn't for me unfortunately.
Unlocking instruction for LG G8 ThinQ ?
How to enter an unlock code in a LG G8 ThinQ:
Second option (device doesn't ask for an unlock code with an unaccepted SIM)
1. Start the device with an accepted simcard (example LG G8 ThinQ was bought in Orange you need to insert an Orange card)
2. Go to the dial screen and press “2945#*model number#” (the same way you enter a phone number)
Example: the device is a P999 you need to enter “2945#*999#” or for KU990 you need to enter “2945#*990#” etc…
Third option (accepted simcard)
1. Go to dial screen and press 2945#*71001# or 2945#*20001# as if making a call
2. when a hidden window appears enter the unlock code
Thanks Agent.M
I appreciate you looking into it. I've tried all those codes on mine and they don't work.
From what I gather, Sprint has used some sort of different locking method that can't be undone by entering a code.
It looks like it was the same on the LG G7 and the solution involved cross flashing some software. The services offering to do it all remote in using team viewer or similar and do it for you.
There was a thread running on the G7 forum for it the sprint unlock, this G8 thread doesn't seem to have nearly as much activity on it. And doesn't look like LG is being helpful with unlocking the boot loader.
I'm a bit sad, I put a lot of thought into which phone to get. We've only got the G8s locally, and it's not quite the same phone.
I'm going to return it and I guess burn the $100 in postage, return postage, restock fees etc. I'm not really happy to sit on it for another 6 months until someone works out an unlock for it. With my luck, someone will probably crack it next week after I send it off.
Unlock codes don't work on this phone.
There's no way to enter it.
Also. Suspicious post is suspicious.
It kinda sucks that this phone still can't be unlocked from Sprint using a 3rd party option. Because of the lack of attention, I'm afraid that LG phones might be leaving the scene just like HTC.
I ended up returning my g8 and getting a v40 new unlocked locally.
It's freaking enormous but we only got the g8s here which isn't any smaller.
Hence chasing the g8. I wanted something a sensible size.
My sprint phone have a major issue, it was randomly rebooting several times per day. I got sick of it and did a full reset, it made things even worse, I somehow lost the sprint boot up logo and now it just endlessly reboots until I shut it down completely.
Is there anyway to do flash it back to the original stock firmware?
My Sprint G8 (sim unlocked) from america is working with my Irish sim on GSM/UMTS only.........so no mobile data. There doesn't seem to be an option to add an APN.
It cost me 400 dollars including shipping and duties.............kinda expensive for a pocket camera!!!
Love the phone and will go to any lenghts to get it sorted.....but it's not looking good.
agent.m said:
I got my locked to Sprint. It works fine so far in the UK when I put my sim in it.
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Click to collapse
I'd love to hear details......did you buy the phone from US seller or did you bring it to the UK yourself, after using it on Sprint in the US?
Did your UK SIM register on your UK provider and have you got mobile data?
Could you post some screenshot from your "about phone" menu and also your APN setting from your Network menu?
I can't get my Sprint G8 working in Ireland on my data network (works on GSM, calls and texts only)
Sent from my ONE E1003 using Tapatalk
I'm having the exact same issue with my LG G8
- As We only have G8s in EU, I bought AT&T G8 from US eBay. Used it for a month without any issues and then suddenly MM#6 error.
- Went to AT&T "unlock phone" page and entered my IMEI. It said the phone is lost or stolen.
- Contacted the eBay seller, they told it should be unlocked and sent me an unlock code. I entered the unlock menu (2945#*820#) and all options gave the same result "Phone is not Personalized", which should mean that there is no lock on the unit and I did not have an option to even enter the unlock code. But there is still the MM#6 error.
So a bit clueless as to what to do now and based on this thread it seems like there is no solution to this. The phone seems to be locked by some other method.
I have never owned an LG phone before and just wanted to try it out. Guess it's an expensive lesson :laugh:
edit: just after posting this, I got answer back from my carrier - the phone is blacklisted. So that's and anticlimactic end to the story :laugh:
It's a pity......the handset is amazing.
There are a community of people trying to get this sorted.
The problem seems to be that your phone is trying to register on the ATT network and it can't........and there is no way to change the settings needed for it to register onto your network.
Can you post a screenshot of your APN screen in Network Settings.
Sent from my ONE E1003 using Tapatalk

Sprint Note10 plus help

hey guys, just bought a NOTE 10 PLUS from a friend dirt cheap since he cant unlock it. i tried to do the factory rest and now im stuck at the setup screen saying i need to varify myself. can you guys link me to the proper thread to download the firmware to flash with odin. theres so many varients that i need to ask for guidance. this is the N975U for the Sprint network. id like to just have it as a web browser if possible.
Simply return it to it's owner and they will be able to unlock it. Flash whatever you like, you won't be able to get around a frp lock.
The fact that 'the friend' is unable to unlock it makes it a bit suspicious...
Jeff202020 said:
hey guys, just bought a NOTE 10 PLUS from a friend dirt cheap since he cant unlock it. i tried to do the factory rest and now im stuck at the setup screen saying i need to varify myself. can you guys link me to the proper thread to download the firmware to flash with odin. theres so many varients that i need to ask for guidance. this is the N975U for the Sprint network. id like to just have it as a web browser if possible.
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Hopefully this will help for future encounters...
Before you buy/accept any Android device make sure the seller/owner of the phone does a factory data reset before he/she sells/gives it to you.
Performing the FDR will disable the FRP lock (Google Anti-theft Measure). As stated previously if the previous person doesn't do the phone will ask for the previous Google Account login information for verification. Without that information you won't be able to use, flash or Factory Data Reset the phone.
There is 100% a way to unlock it as previously mentioned, return it to its owner. Buying stolen goods is not a good idea, that is what we can learn from this.
Wish I would have known this was locked this way. Dont think its stolen.. just found. Oh well..... learned the hard way.
I'm sure you do but the owner didn't buy it just so you could get a sweet deal on a Note 10 Plus. Stolen or lost, it could easily be returned to it's owner.
Jeff202020 said:
This is a found phone over the holiday shopping spree. That's what I was told at least. I've been out of the flashing world for years and was not aware about these new security system with Google. Bought the dang thing for 200$ thinking I was getting a awesome deal by just flashing it. looks like I lost money. So there's no way to unlock it? I was also forwarded that he couldn't unlock the thing. I thought I'd stay quiet and use is in since he doesn't even know what it is. Lol. I might have shot myself in the foot.
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Am I understanding this correct? Your friend found the phone (he didn't buy it nor did he actually own the phone, he just happened to find it) that you bought?
If so then that is in fact a stolen phone. Regardless of what your friend said if someone happened to loose the phone it does not mean it belongs to the person who found it. If the friend didn't make a reasonable effort to find the owner of the phone then they have committed theft by finding.
The correct and legal thing to do when you found a lost phone is if you see any sort of carrier branding on the phone (Verizon, AT&T or etc) take it to the nearest store matching the carrier branding. Inform them that the phone was found on the ground. They will be able to locate the appropriate owner. If you can't locate any branding you should take it to your local police department in case someone called it in as lost. If the phone was found at a local store, give the phone to the store in case someone comes looking for the phone they lost.
And the answer is no. The FRP lock is an anti-theft measure. Surrender the phone to the applicable provider or local authorities so the owner can claim the lost device. Your friend should be able to give your money back if they are your friend.
You have received your answer here and also here
Return it to the authorities as your posts about this are inconsistent
Thread closed and all other posts about this will be removed

LG G8 AT&T permanently locked

Hi
Im in need of some help to fix my lg g8 att i bought from ebay but it only had 1 try to unlock. so i bought an unlock code but since i only had one try to go i did anyway but did not work now the phone say is permanently locked. anyone knows how to fix this or someone that can do it with octopus if is possible that way. please help i love the phone and i don't want to get rid of it.
I've never purchased an unlock key for ATT, since the unlock portal is free to use - at least for fully paid-off devices. You don't even need to be a network subscriber.

Verizon G7 Power (XT1955-6)

So my Moto E5 Supra started smoking and almost caught on fire last week. I'd had it about a year but couldnt stand how Cricket had the bootloader locked and I couldnt root it. I decided i'd not get one of their phones and order one from Ebay.
The seller had it listed as an Unlocked G7 Power ATT/Cricket XT-1955 so I looked it up and made sure it would be rootable. It gets here, and its the XT1955-6 Verizon version. Calling works but has a constant notification of it not being a verizon sim which I could live with. But then I get on here and see it has a locked bootloader...
What can I do? I contacted the seller and he will allow me to return it. I know there arent magical workarounds for phones with locked bootloaders from going through this with the E5 Supra. I really like the phone though, so im going to order another one today from somewhere online and send this one back tomorrow. Which version is guaranteed to come with an unlocked bootloader and preferably work with GSM? I saw that 1955-5 could be flashed onto the international version and its actually cheaper and comes with more ram and space I believe. Not sure on battery size.
I want to make absolutely certain that what I get can be rooted, primarily because of how much im paying for mobile hotspot data and I enjoy the freedom. Are the international versions bootloader unlocked? I dont mind having to flash things on it or whatever in order to make it all work smoothly. Is the G7 International the way to go?
Thanks in advance!
GarrettVW67 said:
So my Moto E5 Supra started smoking and almost caught on fire last week. I'd had it about a year but couldnt stand how Cricket had the bootloader locked and I couldnt root it. I decided i'd not get one of their phones and order one from Ebay.
The seller had it listed as an Unlocked G7 Power ATT/Cricket XT-1955 so I looked it up and made sure it would be rootable. It gets here, and its the XT1955-6 Verizon version. Calling works but has a constant notification of it not being a verizon sim which I could live with. But then I get on here and see it has a locked bootloader...
What can I do? I contacted the seller and he will allow me to return it. I know there arent magical workarounds for phones with locked bootloaders from going through this with the E5 Supra. I really like the phone though, so im going to order another one today from somewhere online and send this one back tomorrow. Which version is guaranteed to come with an unlocked bootloader and preferably work with GSM? I saw that 1955-5 could be flashed onto the international version and its actually cheaper and comes with more ram and space I believe. Not sure on battery size.
I want to make absolutely certain that what I get can be rooted, primarily because of how much im paying for mobile hotspot data and I enjoy the freedom. Are the international versions bootloader unlocked? I dont mind having to flash things on it or whatever in order to make it all work smoothly. Is the G7 International the way to go?
Thanks in advance!
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Click to collapse
Has the big battery if it the power
I am seeing a lot of blankflash posts and bricked devices posts. I really do like the Motos for the price, but I may just go an entirely different route. Im wondering are the International G7s bootloader unlocked? As far as the Power goes, the 1955-5 comes with an unlocked bootloader correct?
GarrettVW67 said:
I am seeing a lot of blankflash posts and bricked devices posts. I really do like the Motos for the price, but I may just go an entirely different route. Im wondering are the International G7s bootloader unlocked? As far as the Power goes, the 1955-5 comes with an unlocked bootloader correct?
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Click to collapse
The bootloader never come unlocked u have to do it certain carryors slow them to be unlocked some carryors won't allow them .if u get one that is international one most likely u can unlock boot loader and as for the brick ones most times they did something wrong I had same feeling so I got off a chat on tellagram and people there explained things to me and got an complete guied on how to do so do not brick it
Thank you for clarifying it but I didn't mean to say come unlocked. I realize you have to go through Motorola. I just don't want to go through this same issue again. Cricket had the G7 Power but they don't allow bootloader's to be unlocked on anything of theirs.
But as far as variants that are unlockable through Motorola, do you happen to know which ones have bootloader's that are 100% able to be unlocked?
I know this doesn't matter but my OEM unlock switch I am actually able to toggle. Was on the phone with Verizon and each rep moved me up the ladder until finally they tried to tell me Motorola is the one who locks them. That may be true, but at Verizon's request I would imagine ? Lol
One other thing. I've been reading and reading on here and other places. There was a guy on here who said he was going to flash the 1955-5 firmware on his 1955-6. I'm not sure if it was exactly those words, but he seemed to think some firmware could allow it. But from what I remember, the bootloader comes before all of that and are encrypted and I feel like flashing any different firmware even if stock and signed or whatever would brick his device ..
GarrettVW67 said:
One other thing. I've been reading and reading on here and other places. There was a guy on here who said he was going to flash the 1955-5 firmware on his 1955-6. I'm not sure if it was exactly those words, but he seemed to think some firmware could allow it. But from what I remember, the bootloader comes before all of that and are encrypted and I feel like flashing any different firmware even if stock and signed or whatever would brick his device ..
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Click to collapse
@zfk110 has a Verizon model I believe. Maybe @zfk110 can let you know if it can be unlocked or not.
Also join telegram group for Moto g7 power here: https://t.me/mG7Power
Very much appreciate the help.
flash713 said:
@zfk110 has a Verizon model I believe. Maybe @zfk110 can let you know if it can be unlocked or not.
Also join telegram group for Moto g7 power here: https://t.me/mG7Power
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Click to collapse
Thumb of the rule, any branded Motorola phone won't have unlocked bootloader.
Read here
https://forums.lenovo.com/t5/MOTO-G...ader-Unlock-Help-Please-post-here/m-p/3024663
if you're buying a new phone then make sure its IMEI works on Verizon first
Here
https://www.verizon.com/onedp/byod?kbid=121565#/
Edit: Once you do find that out, then make sure it's not a branded phone for Verizon, ATT, T-Mobile, MetroPcs. Normally those phones have logo's on the back and app installed on them if it's not then you might get lucky to have one which you can unlock the bootloader and still works with Verizon.
If your phone is branded then best bet to resale it and get a phone mentioned above, there is no work around to it.
zfk110 said:
Thumb of the rule, any branded Motorola phone won't have unlocked bootloader.
Read here
https://forums.lenovo.com/t5/MOTO-G...ader-Unlock-Help-Please-post-here/m-p/3024663
if you're buying a new phone then make sure its IMEI works on Verizon first
Here
https://www.verizon.com/onedp/byod?kbid=121565#/
Edit: Once you do find that out, then make sure it's not a branded phone for Verizon, ATT, T-Mobile, MetroPcs. Normally those phones have logo's on the back and app installed on them if it's not then you might get lucky to have one which you can unlock the bootloader and still works with Verizon.
If your phone is branded then best bet to resale it and get a phone mentioned above, there is no work around to it.
Click to expand...
Click to collapse
Thanks for the info.

Question Pixel 6 pro carrier unlock

Hello everyone i just bought a pixel 6 pro from ebay and as it turns out its carrier locked to verizon. I found a workaround on XDA but again i was out of luck since this method does not work after latest update which I obviously installed after setting up the phone does anyone have any ideas what can i do?
That phone may not fully paid off and if I were you, return is the only choice I would pick.
Bartusha said:
Hello everyone i just bought a pixel 6 pro from ebay and as it turns out its carrier locked to verizon. I found a workaround on XDA but again i was out of luck since this method does not work after latest update which I obviously installed after setting up the phone does anyone have any ideas what can i do?
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Click to collapse
As of 2019, Verizon automatically carrier unlocks after the device has been on their network and the account is in good standing for 60 days. That this one isn't leads me to think it could be stolen, in which case the IMEI will be logged as stolen and the unit will NEVER work on Verizon. Anyone looking to return the phone would have done so and would not have hung on to it after the return window was closed.
All this talk about the carrier unlock ignores the 800lb gorilla in the room: bootloader unlock. Verizon devices cannot be rooted, period. When people say they have a Verizon phone I tell them to run, not walk, and get their money back. I'm telling you to do just that as Verizon devices are simply a terrible deal.

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