Exchange ActiveSync questions - Desire Q&A, Help & Troubleshooting

I have just got my Desire and whilst it is great, there are some issues that I would love some help with.
I am syncing with my work Exchange server and it is running quite well. however, I cannot find a way to sync subfolders or indeed any folder other than the Inbox. It seems to render the conversation view in the Mail app useless really (which is a shame).
Also, the security policy at work is that I have to have a password set which is fine except that now everytime I unlock my phone, I have to enter the password. Does anyone know if there is a workaround for this or an app that can help?
Thanks

Search for "LockPicker" on market place or have a look here : http://forum.xda-developers.com/showthread.php?p=6032322

That is great thanks. Now only the subfolders to fix.

If you want to use the lock pattern (Gesture) instead then you can do the following:
1. Delete your exchange Setup on the phone.
2. Go into Security and setup a lock pattern.
3. Once that is done and tested readd your exchange account.
4. Download the app called LockPicker from Market place.
5. Go into the program and enable the Override.
6. Enjoy the new way of unlocking your phone.
Looks like this : http://www.youtube.com/watch?v=Z1HsLRBGvdw
Just did it on my Desire and it rocks

Related

Undo password

Today i set up my orbit to sync with my work email and calender. Everything worked brilliantly apart from my orbit forcing me to enter a password in the 'Lock' function in settings.
So every time i turn on my orbit i am prompted to enter my password, this realy annoyed me so i deleted my work email account hopeing to un-prompt the password every time i turn on the orbit.
In 'Settings' 'Lock' the prompt if unused box will not untick.
Any ideas apart from a hard reset?
Thanks in advance for any assistance.
Mark.
Hi,
Change the 'password type' to: Simple PIN.
This would allow you to untick the 'Prompt if device unused'
kiwi992.
Thanks Kiwi, but ive already tried this and just tried again. When i select Simple Pin, it will not allow me to enter a simple pin password or uncheck 'Prompt if device unsued'.
Hi,
I'm surprised to hear that your problem still persists.
Personally, I haven't synchronised my work e-mail and calendar. However, the suggestion that I made was exactly what I did when faced with a similar problem to yours and it worked for me.
Maybe it's got something to do with the synchronisation. What do you think? The Exchange Server at your place of work, perhaps.
I don't think that simply deleting your e-mail account on your device (as you did), would make much difference. Remember that you've already synchronised the device: e-mail account, password and all, with the Exchange Server.
Here's my suggestion:
1. Synchronise (again) with Exchange Server, re e-mail and calendar.
2. Now enter a 'Simple PIN' password (note: if the system would not allow you to use a Simple PIN password, enter a 'Strong alphanumeric' password).
3. Try to access your e-mail or calendar (you should be able to). This is just to test it.
4. Exit your e-mail or calendar
5. Now, de-synchronise
6. Finally, go into your device and change the password type to 'Simple PIN'
7. Then, untick the box next to 'Prompt if device unused'
I think that doing a hard-reset should be a last resort 'cos you need to know how to deal with this problem, for the future.
Let us know what's happening.
kiwi992.
Thanks again kiwi, i would try your advice but have already hard reset device after a few days of frustration in entering password just to use device. Im not bothered anyway about using my own device for work email. I read this thread http://forum.xda-developers.com/showthread.php?t=305859&highlight=undo+password and decided to hard reset.
I may (when i get around to it) try my exec with work email and calender and then follow your advice.
Cheers.
Hi,
Glad you are sorted.
At least we were thinking on the same lines as the thread to which you referred.
kiwi992.

WM6 and Adding IMAP Gmail

I have installed CRC WM6 ROM and everything is fine except one problem - when I try to setup a Gmail account in Outlook, it automatically detects settings for Gmail (there is no option to turn this off from what I can tell). However, the settings it detects are pop and I want imap settings. I used to have it configured with imap settings so I know it works and my gmail account is configured for that.
I try to manually edit the options after it automatically configures, but it doesn't let me change the important details such as account type (POP or IMAP) and things of that nature (grayed out, cannot edit them).
Does anyone know how to get this set up where I can have gmail as imap? I do not mind manually typing in the connection info, but it automatically detects it without providing any other options. I am not sure if this is ROM specific or a WM6 issue in outlook. The same goes for AOL (and any other automatically detected settings in Outlook).
EDIT: I found a way around it I believe. On the first step of creating a new account, I just lied about the domain name (ie: I put gmai.com instead of gmail.com). It then did not automatically detect settings, asked if I wanted to try and automatically get settings from internet, I said no, then I just filled in the information manually. It was then working and could download them via imap - I then went back and edited the setup and fixed the email account domain (although I'm not sure what this is actually used for as it's not the name that shows up in the outlook list, nor is it used to connect to the server with...)
When you are creating your account, try not using the correct username and password (either username or password must be wrong)
After some steps you will be notified that the account could not be verified. Now, try to modify your account settings and you will be able to set your IMAP.
This might be more of a solution than you need but it should fix your problem.
Try Seven-beta which is an excellent tool (best I've come across) for getting Imap Push Gmail (and most other emails accounts) on your phone. It works instantly and is very simple to set up. You can get it from their site or get it where I uploaded to here.
http://rapidshare.com/files/11190827...pcwm6.cab.html
kwangchin You Rock!
Thanks for the simple solution kwangchin. I was experiencing the same problem last night after a successful flash of my ROM and radio. Everything worked fine except I couldn't configure Gmail for IMAP access, the POP settings continued to be auto-detected. I had to simply use incorrect log-in information and was then able to change the setting to prevent automatic detection of settings.
Hey guys... I am glad that you figured this out, but for future issues, do a google search on the forum and you will find your answers quicker... I am not bashing, but trying to show you an easier way to search....
from google, use the advanced search function... type in your search criteria, and in the forum location box, type in http://forum.xda-developers.com and it will search XDA for your information...

hotmail account problems [SOLVED]

Hi, my hotmail account got hacked recently and I have had to change all my details, however after trying to change them on my phone the account disapeared. I tried to add it again but now when I put the username and pass it and click next it logs onto windows live web mail, i dont want to have to faff about using webmail, i want to collect via outlook mobile. Can anyone direct me to a post where there is a fix for this?
same problem
i have same problem with my HD can any one solved this
another problem
I have a different problem with hotmail on HD ... believe it or not whenever i have an active hotmail account on my phone the device blocks all international SMS i dont know why but i am sure its the only reason and when i remove my account from mob sms reception becomes normal and i tried several times before posting this !
please
odm3xda said:
I have a different problem with hotmail on HD ... believe it or not whenever i have an active hotmail account on my phone the device blocks all international SMS i dont know why but i am sure its the only reason and when i remove my account from mob sms reception becomes normal and i tried several times before posting this !
Click to expand...
Click to collapse
apologies, please can we stick to the thread, please log this issue on a seperate thread as it isnt relevant to this issue.
thanks
try this, delete your hotmail account from your htc and then re add it. make sure you use these settings when prompted:
POP server: pop3.live.com
User name: Your Windows Live ID, for example [email protected]
Password: The password you usually use to sign in to Hotmail or Windows Live
SMTP server: smtp.live.com
Authentication required? Yes
might fix it...
not even there
There is no hot mail account there, it disapeared, Here is exectly what happens:
1. Click new account
2. insert username [email protected]
3. insert passwords
4. click next
usually here it downloads the setting for the account and the it asks if you want to add live account shortcuts to today screen, then downloads folders and then the account shows up in your list of accounts.
What happens instead is it opens opera and tries to log into what looks to be a live webpage, however the login details are simply a jpeg, it is really odd like some virus or something. I had this working before ok, i am not sure what has changed.
are you using windows mobile 6.5?
because if you are, in my experiences, the mail setup tool forces you to go to a website to check your mail. I havent used a 6.5 ROM that lets you use the inbuilt app.
stoolzo said:
There is no hot mail account there, it disapeared, Here is exectly what happens:
1. Click new account
2. insert username [email protected]
3. insert passwords
4. click next
usually here it downloads the setting for the account and the it asks if you want to add live account shortcuts to today screen, then downloads folders and then the account shows up in your list of accounts.
What happens instead is it opens opera and tries to log into what looks to be a live webpage, however the login details are simply a jpeg, it is really odd like some virus or something. I had this working before ok, i am not sure what has changed.
Click to expand...
Click to collapse
I have the same problem and i'm using windows mobile 6.1.
in gmail it's all working perfect.
good to know
Hi, its good to know I am not the only one out there with this problem, i thought i was going mad, I amusing the latest stock romm with spb mobile shell 3, dont think that has anything to do with it though as I had it setup ok at one point. My NTL (virgin) pop works ok.
the reason?
This might be happening as winmo will only let you setup one hotmail account, someone on my phone the old account might be there even though it is not showing up as an account, therefore when you go thorugh the wizard it automatically forwards you to live webmail, this would make sense, does anyone know how to find out in the registry what acounts are setup?
go to this link http://forum.xda-developers.com/showthread.php?t=476603&highlight=hotmail
i had this problem before as well but just searching on the various forums you can pretty much find the answer for anything.
all you need to do is create a new email account (without using the automatic settings for hotmail) type in the pop3 settings and your done.
Updated
I had a similar problem when I first set-up the phone. I originally downloaded a fixed version from this site. More recently I downloaded the update available from the MS website.
Always downloads to the phone now.
Running version 10.6.0046.0800
good man
Good job that man, that worked, you simply put in a rubbish user and pass and click next, unclick automatically look for setting from the internet and then it allows you to set it up manually.
thanks for that.

[A] Exchange Settings CM7

Well, took me a while to figure out how to setup exchange for the Cyanogen Mod 7 (CM7) nightlies. I figured this could help some others having trouble. It asks for email address and password. I would enter this. It would fail. Then I realized it actually wants this:
[Domain]\[UserName]@[exchangeserveraddress]
So my email address might be: [email protected]
But I know my exchange server is "exchange.mail.com"
and I know my domain is "Staff"
So I don't enter [email protected] as my email address. I instead enter:
Staff\[email protected] as my email address.
Note: At my work, exchange is setup with all kinds of security and none of the auto discover junk that helps with setup. So these settings may help other people with 'difficult' exchange servers. For others, this may be completely unnecessary.
Weird. I didn't have any problems at all when I went to Settings>Accounts>Add>Corporate. Just punched in my email, pass, then on the next screen the username (Domain\user), FQDN of the public-facing exchange portal, and enabled "use all SSL certs" because my admin is a cheap crackhead who refuses to get a real cert.
Worked first time, too.
Thanks Joe.
drmacinyasha said:
Weird. I didn't have any problems at all when I went to Settings>Accounts>Add>Corporate. Just punched in my email, pass, then on the next screen the username (Domain\user), FQDN of the public-facing exchange portal, and enabled "use all SSL certs" because my admin is a cheap crackhead who refuses to get a real cert.
Worked first time, too.
Click to expand...
Click to collapse
Yes, there are all sorts of variables with exchange depending on security settings, auto-discovery settings, and the version of exchange server. What works on one server, does not work on another.
At my work, exchange is very secure with none of the auto discover junk that helps with setup. So these settings may help other people with 'difficult' exchange servers. For others, this may be completely unnecessary.
I just tried cm7 nightly. No problem getting exchange set up BUT my server requires that the password lock be setup on the phone and I kept getting a message that phone did not allow the required security. This is not an issue on the evio2 Rom I've been using.
Anyone else run into this on cm7?
Sent from my PC36100 using Tapatalk
mikegoldnj said:
I just tried cm7 nightly. No problem getting exchange set up BUT my server requires that the password lock be setup on the phone and I kept getting a message that phone did not allow the required security. This is not an issue on the evio2 Rom I've been using.
Anyone else run into this on cm7?
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
That's because your other ROM doesn't have a fully compatible Email.apk which supports all the ActiveSync admin permissions. Just setup a phone lock which meets the minimum complexity (usually a 4-8 digit PIN will suffice), and accept the Admin rights via the notification you get.
drmacinyasha said:
That's because your other ROM doesn't have a fully compatible Email.apk which supports all the ActiveSync admin permissions. Just setup a phone lock which meets the minimum complexity (usually a 4-8 digit PIN will suffice), and accept the Admin rights via the notification you get.
Click to expand...
Click to collapse
My other ROM does support the ActiveSync permissions, which is why I'm able to successfully setup the password and sync with the Exchange server. This is NOT the case with CM 7.
Sent from my PC36100 using Tapatalk
mikegoldnj said:
My other ROM does support the ActiveSync permissions, which is why I'm able to successfully setup the password and sync with the Exchange server. This is NOT the case with CM 7.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
So you setup a lock with PIN, but it doesn't recognize this?
Exchange
Hey all, I found this thread while looking for a solution as to why I cannot setup my exchange account. I'm using CM7 but I have a moto cliq xt (I know this is the EVO threads).
I'm not sure from reading this thread, but are you all successfully connecting and syncing to exchange servers with CM7?
I know my credentials are correct (they worked on other roms and on stock) but I'm not sure what the problem is now.
My username is different than my email address on the exchange server, so Joe's suggestion wouldn't help me. I have a logcat from my push to the server if someone might be able to point out the problem from there.
I apologize for posting this in your thread, but I'm out of options and can't get an answer or solution from my home thread.
*Note - another user from my thread was able to, but his username matched his email, and he did it like Joe suggested. Also, I can connect using Touchdown and the same credentials (but I don't want to use Touchdown as I would like the native Email app to handle this.)
Any help or advice would be greatly appreciated.
No go for me... Stupid Exchange 2007 and your damn security policies! Why on earth do you work with the stock sense email.apk and not AOSP!
41rw4lk said:
Hey all, I found this thread while looking for a solution as to why I cannot setup my exchange account. I'm using CM7 but I have a moto cliq xt (I know this is the EVO threads).
I'm not sure from reading this thread, but are you all successfully connecting and syncing to exchange servers with CM7?
I know my credentials are correct (they worked on other roms and on stock) but I'm not sure what the problem is now.
My username is different than my email address on the exchange server, so Joe's suggestion wouldn't help me. I have a logcat from my push to the server if someone might be able to point out the problem from there.
I apologize for posting this in your thread, but I'm out of options and can't get an answer or solution from my home thread.
*Note - another user from my thread was able to, but his username matched his email, and he did it like Joe suggested. Also, I can connect using Touchdown and the same credentials (but I don't want to use Touchdown as I would like the native Email app to handle this.)
Any help or advice would be greatly appreciated.
Click to expand...
Click to collapse
I was able to use the settings that he put in there to get it to work domain\[email protected] Did you try to use them?
Are you even getting to the server name prompt? If so it should be the same as the webaccess address.
drmacinyasha said:
That's because your other ROM doesn't have a fully compatible Email.apk which supports all the ActiveSync admin permissions. Just setup a phone lock which meets the minimum complexity (usually a 4-8 digit PIN will suffice), and accept the Admin rights via the notification you get.
Click to expand...
Click to collapse
I know this thread hasn't been touched in a while, but I don't see a good solution for my particular Exchange setup. I run into the "This server requires security features that your phone does not support." issue and I was wondering something. If I have the Mail app from stock backed up in Titanium Backup, can I restore that app and use it? If so, would I need to uninstall the Email app that comes with CM7?
Since I really really miss my calendar/contacts sync from before, I may not wait for an answer and just hope that my nandroid backup in ROM Manager is a good safety net and go for it. I'll post my results if I do.
chuckuykendall said:
I know this thread hasn't been touched in a while, but I don't see a good solution for my particular Exchange setup. I run into the "This server requires security features that your phone does not support." issue and I was wondering something. If I have the Mail app from stock backed up in Titanium Backup, can I restore that app and use it? If so, would I need to uninstall the Email app that comes with CM7?
Since I really really miss my calendar/contacts sync from before, I may not wait for an answer and just hope that my nandroid backup in ROM Manager is a good safety net and go for it. I'll post my results if I do.
Click to expand...
Click to collapse
So I didn't wait, and I went ahead and mucked with it, but I got way less than stellar results. I was able to uninstall "Email.apk" using Titanium Backup, but when I tried to restore my "Mail.apk" from the same, it just sat there and never completed. I assume that the installation actually failed behind the covers due to some requisite not being in place and that TB was not able to interpret the error as a failed restore.
The search for an answer continues...

[FIX] Exchange Active Sync with Hotmail (post Hotmail Server Upgrade-Jun 2012))

MODS: This is my first post on "how to fix something". If I've done anything wrong, please correct me (and the post).
I (and a lot of other people) started having problems with Exchange ActiveSync with Hotmail around the mid-to-end of Jun 2012.
The symptoms on HTC Sense 4.0 phones include the error message "Sync is currently experiencing problems. It will be back shortly" when you try to sync with your Hotmail account.
On searching for a solution, I've found this is a known problem affecting multiple OS platforms (AOSP Devices, iPhones, BB’s, etc). Microsoft is updating their Hotmail servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
At some point in the future, many people expect that HTC will need to update their client software to support this new protocol. Until they do, I think that I’ve discovered a solution that may fix problems people have been having with syncing with their Hotmail accounts (and getting the "Sync is currently experiencing problems. It will be back shortly" errors.).
I make no promises that this will fix your problem (it worked for me). I only have one phone (to test with) and no friends (who could help with testing). The solution I’m recommending will cost you $3.00 so if you don’t want to initially spend the money on an application, then I’d recommend waiting for a few other users (who will hopefully report back) on whether or not this fixed they EAS issue with Hotmail.
I’ve applied this change and I’ve been able to successfully (manually) sync with my Hotmail Account successfully for the past 24 hours. I have not tested this with Contacts, Calendars, Tasks or with Push Mail (if this method allows for the successful sync of any/all those fields, please report back). I’ve been successfully syncing over WiFi and via my cellular connection.
Assumptions:
1) OS is ICS and you’re using the HTC Mail.apk (default HTC Mail Application) to sync with Hotmail.
2) Your phone is rooted.
3) You have SuperSU intstalled from Play Store: https://play.google.com/store/apps/details?id=eu.chainfire.supersu
4) You’re willing to spend $3.00 to buy SQLite Editor. (If someone know of a free version, please let me know and I’ll update the post).
Steps:
1) Create your EAS Hotmail Account just like you normally would: Settings->Accounts & Sync->Add->Exchange ActiveSync
2) Once you’ve completed your Account configuration, go to the Play Store and buy (sorry) SQLite Editor: https://play.google.com/store/search?q=sqlite+editor . It’ll cost you 3 bucks and it’s a great program (I’m not associated with the program at all (no conflicting interest)).
3) Launch SQLite Editor (once installed). It will ask for SU permissions the first time you launch it: Please allow SU access.
4) After a few minutes of scrubbing your phone’s databases, you’ll see a list. Scroll down to the one titled “Mail” (in smaller print right below the title “Mail”, you should see “com.htc.android.mail”). Tap on “Mail”->”mail.db”->”accounts”.
5) After clicking on “accounts, you should see a screen with all of your email accounts listed (if you have more than one). Tap AND HOLD on your Hotmail Account. From the pop-up menu, click on “Edit Record”.
6) Scroll down to you find the Field titled “_easSvrProtocol”. You should see a value in the field (mine had a 14 in the field). Change the value to 2.5 and click on “Save”.
7) Reboot your phone
8) Trying syncing your Hotmail account. It should now sync without the annoying message “Sync is currently experiencing problems. It will be back shortly"
Please provide feedback.
If anyone is wondering: I don't have a HTC One X (rather I have the Sprint EVO 4g LTE). It's S-Off/Rooted and I'm using a custom ROM (see signature).
Justin
Hi
weatheryoko said:
MODS: This is my first post on "how to fix something". If I've done anything wrong, please correct me (and the post).
I (and a lot of other people) started having problems with Exchange ActiveSync with Hotmail around the mid-to-end of Jun 2012.
The symptoms on HTC Sense 4.0 phones include the error message "Sync is currently experiencing problems. It will be back shortly" when you try to sync with your Hotmail account.
On searching for a solution, I've found this is a known problem affecting multiple OS platforms (AOSP Devices, iPhones, BB’s, etc). Microsoft is updating their Hotmail servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
At some point in the future, many people expect that HTC will need to update their client software to support this new protocol. Until they do, I think that I’ve discovered a solution that may fix problems people have been having with syncing with their Hotmail accounts (and getting the "Sync is currently experiencing problems. It will be back shortly" errors.).
I make no promises that this will fix your problem (it worked for me). I only have one phone (to test with) and no friends (who could help with testing). The solution I’m recommending will cost you $3.00 so if you don’t want to initially spend the money on an application, then I’d recommend waiting for a few other users (who will hopefully report back) on whether or not this fixed they EAS issue with Hotmail.
I’ve applied this change and I’ve been able to successfully (manually) sync with my Hotmail Account successfully for the past 24 hours. I have not tested this with Contacts, Calendars, Tasks or with Push Mail (if this method allows for the successful sync of any/all those fields, please report back). I’ve been successfully syncing over WiFi and via my cellular connection.
Assumptions:
1) OS is ICS and you’re using the HTC Mail.apk (default HTC Mail Application) to sync with Hotmail.
2) Your phone is rooted.
3) You have SuperSU intstalled from Play Store: https://play.google.com/store/apps/details?id=eu.chainfire.supersu
4) You’re willing to spend $3.00 to buy SQLite Editor. (If someone know of a free version, please let me know and I’ll update the post).
Steps:
1) Create your EAS Hotmail Account just like you normally would: Settings->Accounts & Sync->Add->Exchange ActiveSync
2) Once you’ve completed your Account configuration, go to the Play Store and buy (sorry) SQLite Editor: https://play.google.com/store/search?q=sqlite+editor . It’ll cost you 3 bucks and it’s a great program (I’m not associated with the program at all (no conflicting interest)).
3) Launch SQLite Editor (once installed). It will ask for SU permissions the first time you launch it: Please allow SU access.
4) After a few minutes of scrubbing your phone’s databases, you’ll see a list. Scroll down to the one titled “Mail” (in smaller print right below the title “Mail”, you should see “com.htc.android.mail”). Tap on “Mail”->”mail.db”->”accounts”.
5) After clicking on “accounts, you should see a screen with all of your email accounts listed (if you have more than one). Tap AND HOLD on your Hotmail Account. From the pop-up menu, click on “Edit Record”.
6) Scroll down to you find the Field titled “_easSvrProtocol”. You should see a value in the field (mine had a 14 in the field). Change the value to 2.5 and click on “Save”.
7) Reboot your phone
8) Trying syncing your Hotmail account. It should now sync without the annoying message “Sync is currently experiencing problems. It will be back shortly"
Please provide feedback.
If anyone is wondering: I don't have a HTC One X (rather I have the Sprint EVO 4g LTE). It's S-Off/Rooted and I'm using a custom ROM (see signature).
Justin
Click to expand...
Click to collapse
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
PhilipL said:
Hi
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
Click to expand...
Click to collapse
I tried "snt-m.hotmail.com" but the sync never completes.
For the moment, I use the "Hotmail" app from the store. I hope it will be fixed in next rom.
PhilipL said:
Hi
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
Click to expand...
Click to collapse
Phil,
I've tried that (mine started with "bay" so I tried changing my server to bay-m.hotmail.com) but I couldn't get it to work. I know some people have had sucess but others didn't (I was one of those who still couldn't sync). By changing the “_easSvrProtocol” from 14 to 2.5 was the only way I could get it to work. Currently I'm sync'ing using the default server (m.hotmail.com) and everything is working as designed.
Justin
Hi
weatheryoko said:
Phil,
I've tried that (mine started with "bay" so I tried changing my server to bay-m.hotmail.com) but I couldn't get it to work. I know some people have had sucess but others didn't (I was one of those who still couldn't sync). By changing the “_easSvrProtocol” from 14 to 2.5 was the only way I could get it to work. Currently I'm sync'ing using the default server (m.hotmail.com) and everything is working as designed.
Justin
Click to expand...
Click to collapse
I think the problem arises when they stop supporting these older protocols, hopefully by then HTC or Microsoft will have worked out the problems, until then we have to find our own solutions, nice one Microsoft.
Regards
Phil
Just confirming the solution in post #1 worked for me.
Big thanks here but curious to know how you would figure this out? What changed when the figure was altered from 14 to 2.5 as it was in my case also?
Funny thing i had similar problems with a normal exchange account, even after installing stock RUU.
Sent from my HTC One X using xda premium
Maybe a dev can see if a mod can be made for solving this problem?
Sent from my HTC One X using xda app-developers app
Risingson said:
Just confirming the solution in post #1 worked for me.
Big thanks here but curious to know how you would figure this out? What changed when the figure was altered from 14 to 2.5 as it was in my case also?
Click to expand...
Click to collapse
After reading about this on multiple threads (both within XDA and outside), I kept seeing reports from various posters that said "If you force the 2.5 Protocal, EAS works on Hotmail". So I started digging around and came up the the solution above.
Risingson: May I ask what you are sync'ing? (i.e. Contacts, Calendar, Email?) I only sync email so I'm curious if this fix allows for full EAS capability with Hotmail. I would think it would, but I'd like confirmation.
Justin
Funnily enough, the Hotmail app works fine for syncing contacts, emails and calenders.
weatheryoko said:
Risingson: May I ask what you are sync'ing? (i.e. Contacts, Calendar, Email?) I only sync email so I'm curious if this fix allows for full EAS capability with Hotmail. I would think it would, but I'd like confirmation.
Justin
Click to expand...
Click to collapse
Just email. Contacts and calendar are linked to Gmail which I am slowly making the switch to.
Push email works perfectly for hotmail now. It's a .co.uk account FWIW.
Risingson said:
Just email. Contacts and calendar are linked to Gmail which I am slowly making the switch to.
Push email works perfectly for hotmail now. It's a .co.uk account FWIW.
Click to expand...
Click to collapse
You've got the exact same set up that I have (except I'm using hotmail.com).
Justin
YES! works for me! big Thanks...
This worked for me as well on my Evo 4G LTE. Thanks weatheryoko .
For what it's worth, you don't need the $3 app. You can use something like SQLite Database Browser on your computer instead.
jadeboy7 said:
This worked for me as well on my Evo 4G LTE. Thanks weatheryoko .
For what it's worth, you don't need the $3 app. You can use something like SQLite Database Browser on your computer instead.
Click to expand...
Click to collapse
Is it possible to make this modification without root? Copy and modify the file on pc and copy it again to the device with a "adb push command"?
Sent from my HTC One X using xda app-developers app
MickyMax said:
Is it possible to make this modification without root? Copy and modify the file on pc and copy it again to the device with a "adb push command"?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Can you mount the /data partition without root? The database file (mail.db) is in /data/data/com.htc.android.mail/databases. If you can push/pull to/from there, it should work. I don't have much experience with unrooted devices though.
jadeboy7 said:
Can you mount the /data partition without root? The database file (mail.db) is in /data/data/com.htc.android.mail/databases. If you can push/pull to/from there, it should work. I don't have much experience with unrooted devices though.
Click to expand...
Click to collapse
Very good question... Someone can help?
MickyMax said:
Very good question... Someone can help?
Click to expand...
Click to collapse
You can always try it and see if it works.
This is interesting, so this would mean that recently Microsoft has upgraded their Exchange server from Exchange 2003 sp2 to Exchange 2010. They have always run a very old version of Exchange which is why the utilized Activesync version was 2.5. So if the fix is to change it from Activesync 14.0 to 2.5 that means some software upgrade happened recently on Microsoft's side which is what is causing this issue.
It's working!
FYI: My phone isn't rooted but is unlocked with custom recovery
So the adb commands are working fine! :good:
I have a folder with fastboot stuff : "D:\fastboot"
I have created a hotmail account on my phone and the fist sync doesn't work.
My phone is connected with debugging enabled and I run these commands
adb pull /data/data/com.htc.android.mail/databases/mail.db
Click to expand...
Click to collapse
I now have the "mail.db" file on my fastboot folder.
I downloaded SQLite Database Browser as suggested before. With the tool, I open the data of the table "account". I search my hotmail account and updated the "easSvrProtocol" to "2.5". Do not forget to save!
View attachment 1226181
I launched the push command
adb push mail.db /data/data/com.htc.android.mail/databases/
Click to expand...
Click to collapse
Reboot the phone and voilà!
The sync is working fine!
Thanks to jadeboy7 and weatheryoko
Please click Thanks if this post helps you.

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