Sprint stores opening - EVO 4G Q&A, Help & Troubleshooting

I was told by the Sprint rep that the store opens normally at 9am but at 8am for select customers. What do I have to do to be able to be allowed to get a phone by 8am? I already went to the website and applied for send me more info but nothing has come in yet...

You had to pay the deposit (pre-order) for the phone, which was $50. Then they call and set up an appointment. I'm getting mine at 6am Friday.

Isn't that at Radio Shack? I didn't think that Sprint accepted pre-orders...

chazglenn3 said:
Isn't that at Radio Shack? I didn't think that Sprint accepted pre-orders...
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They don't. I'm asking about the Sprint Store with my question.

Maybe Sprint Premier customers? I would call the store directly and ask them.

chazglenn3 said:
Maybe Sprint Premier customers? I would call the store directly and ask them.
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I did call. They told me they cant tell me anything and just goto sprint.com/evo and I will find out. They wouldn't tell me anything...

As far as I know the Sprint stores are opening at 8 for EVERYBODY. I know the ones in my area are. And Illl be going there at 5:30am and hopefully starting the line!

Just go down there and beat on the door. That will get their attention. ;-)

Me too< Aaron..I will be there at 5am...can't wait!!!

Related

I have evo's for sale in my sprint store.

I see so many people still saying they are unable to get the evo's they want so I am posting this thread to try to help. I work for a sprint store and I have plenty of EVO's on hand. If you need one or more I am able to ship them to you usually within 2 days. If you'd like more information let me know.
Will xda get a share of the commissions?
Give the guy a break, he's trying to help out people on here. Let him make his commissions...xda is doing just find I'm sure.
Seems kinda fishy... 1st post... and what Sprint store employee is going to post on a forum soliciting buyers for a phone that's proven very difficult to keep in stock?
Not saying it isn't true, just saying... beware.
^ Kinda true about the 1st post, but at least his join date is not today also. Joined in Apr 2010.
admorris said:
Give the guy a break, he's trying to help out people on here. Let him make his commissions...xda is doing just find I'm sure.
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Yep, he's doing members here a favor by giving them the heads up. That's helpful enough to the XDA community.
admorris said:
Give the guy a break, he's trying to help out people on here. Let him make his commissions...xda is doing just find I'm sure.
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Thank you. I've already found Evo's for me and one brother, but my other brother is trying to find one and I would love a BB, or Sprint employee to tell me they just got some in locally so I can tell him to run over there.
The real help would be to post the store location and phone number so members could call and speak to him legitimately or go there if local.
Here ya go if you need to see that this isnt something fishy. Here is my number 928-458-5286 store number is 928-771-0662 also if you go to ppc geeks and look in the threads my store has already helped people pick up the phone. Of course they have to be able to upgrade or something unless they would like to pick it up for retail price and being able to bill to your acct is the prefered method. We pay shipping also so you dont have to pay shipping prices.
aj4118 said:
Here ya go if you need to see that this isnt something fishy. Here is my number 928-458-5286 store number is 928-771-0662 also if you go to ppc geeks and look in the threads my store has already helped people pick up the phone. Of course they have to be able to upgrade or something unless they would like to pick it up for retail price and being able to bill to your acct is the prefered method. We pay shipping also so you dont have to pay shipping prices.
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Very good, thank you for clearing up the concern. I'm sure it'll help someone... I've already got mine. Everyone else, FYI, this store is located at: 1046 Willow Creek Rd Ste 111 Prescott, AZ
gx1400 said:
Will xda get a share of the commissions?
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whoa. guess I forgot my '/sarcasm' tag
Mail In Rebate?
aj4118 said:
Here ya go if you need to see that this isnt something fishy. Here is my number 928-458-5286 store number is 928-771-0662 also if you go to ppc geeks and look in the threads my store has already helped people pick up the phone. Of course they have to be able to upgrade or something unless they would like to pick it up for retail price and being able to bill to your acct is the prefered method. We pay shipping also so you dont have to pay shipping prices.
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Click to collapse
Will you sell the phone for $200 shipped? I don't want to deal with the MIR. You could credit our sprint account $100 and send in the MIR as a batch from the store.
aj4118 said:
Here ya go if you need to see that this isnt something fishy. Here is my number 928-458-5286 store number is 928-771-0662 also if you go to ppc geeks and look in the threads my store has already helped people pick up the phone. Of course they have to be able to upgrade or something unless they would like to pick it up for retail price and being able to bill to your acct is the prefered method. We pay shipping also so you dont have to pay shipping prices.
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Click to collapse
Thanks for helping out the community
Sent from my PC36100 using XDA App
I was told I couldn't buy from sprint without using my upgrade, can you sell me one at retail and get it activated without me using my upgrade?
DanBergundy said:
I was told I couldn't buy from sprint without using my upgrade, can you sell me one at retail and get it activated without me using my upgrade?
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Any store that told you thought is simply holding the phone for an upgrade or new activation since they make a commission on it. It's not a Sprint policy.
donatom3 said:
Any store that told you thought is simply holding the phone for an upgrade or new activation since they make a commission on it. It's not a Sprint policy.
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For sure?!? What a scam!
Let me know if I can do this
Unfortunatly we are unable in the store to waive the MIR so we would have to charge it. Sorry , and to your bright eyed question we can always sell a phone upgrade no upgrade no matter what just remember though the retail price of an evo with no discounts is $450 before tax. Just to warn you.
aj4118 said:
Unfortunatly we are unable in the store to waive the MIR so we would have to charge it. Sorry , and to your bright eyed question we can always sell a phone upgrade no upgrade no matter what just remember though the retail price of an evo with no discounts is $450 before tax. Just to warn you.
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I'm fully aware of the $450. I am not eligible for my full upgrade for quite some time and I am trading web design work to a friend, in exchange part of his payment will be an Evo out of contract and then I will still get my upgrade later. This will work right?
Is there any other way of payment since he is going to purchase it for me?
any luck with him?
I'd be very interested in setting up a new Sprint account and acquiring the Evo from you for the usual $199 with 2-yr contract. Do you ship to Hawaii? And is there the usual 30-day trial period, in which I could return it to a local store if need be?
How's about telling us when the Samsung Epic4G will drop?

GN VZW is on for tomorrow(the 9th) @ Best Buy Mobile

EDIT I went in today to pick it up. The salesman went and grabbed it for me. He was in the process of ringing me up for it when the manager noticed what he was doing and stopped him. The manager apologized to me and said they received numerous calls yesterday about it and decided to check in to it and found that they have to hold off on selling it for now.
So basically if I hadn't said anything here yesterday & didn't post my store's info I could have had a GN today.
----------------------------------
I got a call from my local Best Buy Mobile just now telling me that they have the phone in stock now and are selling it tomorrow. They said they have one set a side for me.
Well I hope you get it! I have to wait til the end of Jan for my upgrade
Sent from my ADR6300 using xda premium
voxigenboy said:
I got a call from my local Best Buy Mobile just now telling me that they have the phone in stock now and are selling it tomorrow. They said they have one set a side for me.
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where are you from
Soldi3rxx said:
where are you from
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San Diego, CA
that cant be true i called verizon stores and they said it has been pushed back stop trolling op
Perhaps but best buy probably didn't get the internal memo. Ill swing by best buy tomorrow if that's the case.
Sent from Asus Transformer
I just called like 5 best buys in my state, one said to call back in the morning on the other 4 said they have it but no release date
the call was from this store:
Best Buy Mobile
2525 El Camino Real
Carlsbad, CA
(760) 730-3946
as I stated, they told me the phone is in stock, 1 set a side for me & I can pick it up tomorrow.
willing to bet that they're going to be in a boatload of trouble if you do get one..
Hope this is true, but I doubt it will end up happening.
It's true. The BBM at my local store confirmed this with his DM this afternoon.
GalaxynexusVZW said:
Hope this is true, but I doubt it will end up happening.
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haha i just called your store and they said that they have it but won't be selling it tomorrow!
Just got off the phone 30 min ago with Verizon. Rep told me that she just heard tonight that it was going to be out tomorrow!
Im in Colorado Springs they have 5 at both stores and will be selling them tomorrow.
Just got off the phone with your store and they said that they were going to sell it tomorrow but they found out the date was pushed back. They said they are trying to figure out whats going on and to call back later. I am on the phone with verizon and the lady said it will be out tomorrow! I am so exited for it to finally be released!
Weird just got off the phone with a Verizon rep said its been delayed
Sent from my Galaxy Nexus using xda premium
I really think they need to tell all the Reps the same thing, because it does not help the rumors if they are telling us all different days. I guess all we can do is wait ill tomorrow and see if they end up releasing it. Keep your fingers crossed!
I called and they said they're just canceling the phone. Sorry guys.
I just facebook messaged a friend of mine who works for Best Buy mobile and this is what he told me:
"We don't have it but Verizon has it I heard"
I am pretty sure no one in that store knows anything about cell phones since I quit last month. If this indeed does end up coming out at Best Buy tomorrow I know what I will be doing on my lunch break!
I went to Costco in Fountain Valley, CA today and they said they have them in but cannot sell them yet. They won't know until tomorrow and he'll give me a call.

T-Mobile doesn't want to sell me a phone in-store

So after calling my T-Mo store yesterday to ask if they were going to have phones today they said that yes, they would, but only a few. So I had to ask if there was a list at all, didn't seem like he wanted to offer that information, but I asked to be put on it and he did. Didn't bother to explain to me how their system was going to work. I assumed I should be there first thing in the morning. Hell, I was there before the employees! Mind you there were 5 of us standing in front of the store for 20 mins before they opened the door. Then we walk in and they're like deer in the headlights. Uhhh uhhh uhhh. The people at the top of the list have til 5 p.m. to pick it up, if they don't then we'll call the next people for the next day. So conceivably, they could sit there with these phones for DAYS if the people they call don't come in. Why the hell wouldn't they sell me the phone when I'm right there, cash in hand!? Couldn't they have come out and told us this when we were standing outside? Did they think we were there to pay our bill? Idiots!
Cool story bro
Every T-Mo store I called said they are not allowed to "hold" a phone at all, that it is company policy. They have to sell them "first come first serve"
They were messing with you man, you should go back and threaten to call corporate and tell them customer service told you it's company policy that they cannot hold the phones for ANYONE
Uncle Hungry said:
Cool story bro
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Troll in every forum these days.
Hope you get your phone dude.
ingenious247 said:
Every T-Mo store I called said they are not allowed to "hold" a phone at all, that it is company policy. They have to sell them "first come first serve"
They were messing with you man, you should go back and threaten to call corporate and tell them customer service told you it's company policy that they cannot hold the phones for ANYONE
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I tried calling CS and they said there was nothing they could do and that they couldn't override the stores policy. One guy was supposedly setting me up with another store close to me that he had already talked to them and they would sell me a phone today. Well the guy never came back on and instead it just rang straight to the store. So then of course, these guys have NO CLUE what I'm talking about! Just so frustrating. Seems like every time I have to deal with them it's more and more crap. They really don't care about anything. If I hear them say, "I understand," one more time I'm slappin someone.
anyone else have this problem today?
I got mine last week from T-Mobile...first come first serve (I was the first person to walk out of the store with it).
However, I did go to Wal-Mart to try and buy one and they said they would only sell it to new contracts.
Seems the stores are all doing something different....
are you dealing with a TMobile corporate store or a franchised location that is privately owned, but only is licensed to operate under the TMobile name? The reason I ask is because Verizon corporate stores have to follow a certain set of rules, but the privately owned locations seem to be able to do their own things. That would make sense if customer service told you they can't make the store do anything...because it may be a privately owned store. It could be there is no such thing as corporate owned stores and they are all franchised, in which case you may be wise to relax and become a welcome customer instead of "that guy" because they could hold out on you for quite some time for fun.
Something like that happened to me today, I called the tmobile store by home yesterday, the dude slip out and said the GS3 was there but he couldn't sell it, I call this morning like at 11am and asked if they had it, they asked me if I was a new customer or upgrade, I said upgrade and they put me on hold well she comes back and tell me sorry not available till Monday :/. Call again and talk to someone else, I lied and told them new customer and they got my name to get the phone, I go to the store to changed my one s for it and they act like they didn't have it, told them ok I just want to return the phone and closed account (you know I wasn't gonna closed it but I wanted to pushed them) manager comes out, we have one sorru for the inconvenience.... Yeah really the hard to get a phone, people is funny sometimes, and annoying too
much
Sent from my SGH-T999 using Tapatalk 2
B.S.
You should've called corporate right then and there! If they have 20 people on a list, they set aside 20 phones and sell the rest to walk in customers! I'm angry for you! Same with the B.S. some TMO stores are telling people the must upgrade to 5gb data plans.
I went in on the 21st to a tmobile corporate store, salesman said they got 50 in. He goes back and gets one and then starts up like I'm a new customer. I tell him I am an existing one and he says he wont sell it to me. That there only for new customers. I called him a couple names and walked out. I was pissed. Called another corporate store and they said they had 50 also. I explained the deal and they said no problem, come on in. Had to drive 30 miles more and got it. I was still PO'ed so I went back to the first store, with the nice GS3 sealed box in hand, walked in (around 10 salesman and 5 customers in the store) and shouted out "whos the one that wouldnt sell me a GS3 about an hour ago?" Then I held the box up while everyone was looking at me by this time and said " I went to a real tmobile store where they treat an existing customer like they should and look what I have". Man that felt good to put him in his place in front of everyone in the store
Tacjim said:
You should've called corporate right then and there! If they have 20 people on a list, they set aside 20 phones and sell the rest to walk in customers! I'm angry for you! Same with the B.S. some TMO stores are telling people the must upgrade to 5gb data plans.
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Well i was on the list just too far down. Said they only had 4 phones. Must have all been franchise stores I guess.
yzf750 said:
I went in on the 21st to a tmobile corporate store, salesman said they got 50 in. He goes back and gets one and then starts up like I'm a new customer. I tell him I am an existing one and he says he wont sell it to me. That there only for new customers. I called him a couple names and walked out. I was pissed. Called another corporate store and they said they had 50 also. I explained the deal and they said no problem, come on in. Had to drive 30 miles more and got it. I was still PO'ed so I went back to the first store, with the nice GS3 sealed box in hand, walked in (around 10 salesman and 5 customers in the store) and shouted out "whos the one that wouldnt sell me a GS3 about an hour ago?" Then I held the box up while everyone was looking at me by this time and said " I went to a real tmobile store where they treat an existing customer like they should and look what I have". Man that felt good to put him in his place in front of everyone in the store
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Hottest phone out people going to be nuts.
Tacjim said:
You should've called corporate right then and there! If they have 20 people on a list, they set aside 20 phones and sell the rest to walk in customers! I'm angry for you! Same with the B.S. some TMO stores are telling people the must upgrade to 5gb data plans.
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Especially Non corporate stores will only make money on upgrades that have some type of plan change.
This is what happens to a hugely popular product. Look at the iPhone, it wasnt subsidized for how long? I could have swore att wasn't selling phone off contract either. Supply and demand my friend. Try a different store or different time.
Sent from my SGH-T999 using Tapatalk 2
I got mine on the 27th. I called 6 or 8 different T-mobile stores, but no one had any. I finally found one in Atlanta. The woman I talked to there was real nice. They had one GSIII left, and when I asked her if she could hold it for me, she did. I think it's all in who you talk to. And how.
My local corporate TM store has white & the blue version!
Sent from my GT-I9000 using xda premium
I know that the T-Mobile's employee store already had the phones in stock a while ago before the retail stores actually had them. It's unfortunate some of the stores out there don't really want to sell a phone...
Seems to be a huge delay thou; apparently Canada had priority so shipments went there first.
I love that. I gotta do that someday lol.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I used to work at T-Mobile and most stores did stock some before launch. Most stores won't sell to upgrades and will be reserved for new activations. That's most places, even your big box stores.

My Note II is backordered :(

I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.
Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary
Thanks for the advice. It looked like I ran into a script reader in the first run. I will give it another try. If it still doesn't work I will tell them Verizon just called and I mean it LOL.
garyd9 said:
Call them back... be extremely polite. If you get a script reader, just hangup and call back.
Eventually, you'll get a non-script person... Explain how this presents a hardship to you. Explain that you actually had to take a day off of work due to unreliable UPS/FedEx deliveries (or people stealing deliveries.. or whatever.) Chat with the customer service rep. Make them feel important.
Perhaps AT&T can give you a credit of $100 to help offset the time you are losing from work due to their error? (I'm not going to tell you how often this has worked for me.. )
Then, watch as your phone is delivered on the 9th anyway.
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
Take care
Gary
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garyd9 said:
Oh, and they are all showing as "back-ordered" in their system until the moment they switch to "shipped." That tends to happen when you PRE-order a phone.
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Click to collapse
On the web pages for my order, it says "Processing", "Pending Shipment", and "Preorder Processing". It doesn't say "back-ordered". But maybe that's the term the customer support staff use.
x2h said:
I ordered it online on October 25, and today called ATT and they told me it's on back order. When will it ship? They don't know. Sounds familiar...
All the 3 phones in my plan are out of contract so I am free to choose any carrier. Been with ATT since 2004, a bit too long I guess.
So I am thinking of this: cancel my pre-order, and walk into BestBuy on Nov 9, and whoever has the Note II on the shelf will win the bid and become my next carrier.
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Click to collapse
I got the same info x2h but, i was also told 5000+ units have already arrived.
To clarify a bit, the order status for my Note 2 on the web page is "Preorder Processing". However when I called AT&T, the person said it's back ordered, meaning I will not get it on the November 9 date as previously announced.
So when will I get it? I asked.
"We will let you know".
Yeah right.
Don't give up hope. Keep following up on your order status via website. ATT customer service reps tend to make up things sometimes. Source - I'm an ex-att cust. service rep.
As horrible as it sounds, your forum members are right in telling you to rep shop (keep calling back to get the rep you want). ATT doesn't like this as it hogs up their queue, but sometimes it needs to be done to get the job done right.
Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.
Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
x2h said:
Well heres the update. tried calling them two more times and I can't even get to a real person, after waiting forever. I am canceling it. Guess I will stick to my WM HD2 a little longer.
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Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
wtharp2 said:
Try here:
https://www.wireless.att.com/order_status/
From this thread:
http://forum.xda-developers.com/showthread.php?t=1968956
Good luck!
I opted to wait for a store pickup.
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Cancelled my preorder online. It's very easy, credit to AT&T LOL.
Better than a middle finger emoticon:
Several people have hit AT&T up for credits. Do some digging and then hit them on their bottom line.
Consider it something to do while you wait.
x2h said:
Thanks for that my friend. It shows me the same status of "Processing" or "In progress", which means nothing. Good to know others are getting shipping confirmation. I am hoping to bring this phone with me on an International trip on 11/11, now it looks like I am screwed. Thank you AT&T.
Where's that middle finger icon?
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I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
My phone is backordered also
Preordered 10/25
They originally stated shipping 11/06
The next person stated they ran out and it was a first come first serve basis. That was a lie. If you look at their own forum
on att's website, you will see people who ordered way after and their phone is shipping.
Now they state they will start shipping 11/09, and that just means they will start shipping more orders which doesn't guarantee mine.
They violated their own policy of "first come, first serve" as stated on their own site when you preorder.
AT&T customer service departments do not have integration at all. Their logistics execution is horrible.
---------- Post added at 10:14 PM ---------- Previous post was at 10:10 PM ----------
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
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I preordered 10/25 thru premiere with a company discount, and I am told mine is definitely backordered. Isn't that great.
Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
F123D said:
I pre-ordered over the phone on 11/5. Just checked my status and it shows shipped from Fort Worth, TX and will arrive by the 9th.
I ordered through premiere with a company discount if that makes any difference.
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x2h said:
Same for me, company discount, preordered on 10/25, and now it's backordered, so I canceled it.
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Are you planning on purchasing in store on launch day? I would've asked for credit towards my future bills for the inconvenience.
I ordered early Nov and yesterday I was told the same thing about being backordered . I called and chatted about 10 times. The reps are completely clueless (I'm guessing its not their fault they just dont get good info). Well around 10pm my order went from processing to shipped and I will receive phone today (according to fedex tracking - i paid the $15 for overnight). I am happy now, but I was pissed all day yesterday. I need to get a life.
well here's the latest update again. I canceled my preorder online last night. this morning an email comes in that my cancel was "unsuccessful". and then another emails that says my phone has been shipped, with FedEx tracking number. it has just left the Texas wharehouse. Expected delivery Nov 9 by 4:40 pm.
I am going to return it and tell them to put it on backorder.
OK one last update. Took the advice of others and called AT&T one last time. And the result is surprising:
http://forum.xda-developers.com/showpost.php?p=33863020&postcount=43
You mean to tell men you've been with ATT since 2004 and you haven't learned to not call their service and NEVER rely on their answers? Preorderd 10/25 and it got here 11/08 10am.
They are clueless and don't know any more than what their website tells them.
And to those in the thread that seem to think otherwise, November 6 was the *Estimated* ship date. Nowhere was that day written in stone.
Sent from my SAMSUNG-SGH-I317 using xda premium

HTC One Promo - get it for $150 on vzw.com

enter the promo FIFTYRMN and get it for $50 off on contract (or off, not sure)
crazyg0od33 said:
enter the promo FIFTYRMN and get it for $50 off on contract (or off, not sure)
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Thanks for this!
I've been so pissed at Verizon for taking so long to offer this phone, that I was contemplating waiting and getting from Amazon or, you know, anywhere else.
But, $50 off on Day 1 and getting to [FINALLY] have it in my hot little hands today??? Too alluring.
Thanks for sharing. --xari.
xari228 said:
Thanks for this!
I've been so pissed at Verizon for taking so long to offer this phone, that I was contemplating waiting and getting from Amazon or, you know, anywhere else.
But, $50 off on Day 1 and getting to [FINALLY] have it in my hot little hands today??? Too alluring.
Thanks for sharing. --xari.
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no problem! I still need to wait till tomorrow
I am in disney on vacation, and I was going to go to a vzw store down the road for in store pickup, but because my billing address is in NJ, they wouldnt let me buy it. I said, screw you vzw, I'll wait a day and pay less. Also, amazon is still $200 unless you make a new line, so it's pretty much all the same. Now all I need to get is the squaretrade warranty for $99 on amazon tomorrow and I'm set!
Has anybody gotten the code to work when paying full retail? I just tried and it didn't apply any discount
How long is the code good for?
The end of August I believe
I wonder if this can be used in store?
Sent from my HTC6435LVW using Tapatalk 4
karn101 said:
I wonder if this can be used in store?
Sent from my HTC6435LVW using Tapatalk 4
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I'm not 100% sure but I'm going to guess no. :-/
The cool thing though is you can do it online, and select to pickup at a Verizon store.
josh995 said:
I'm not 100% sure but I'm going to guess no. :-/
The cool thing though is you can do it online, and select to pickup at a Verizon store.
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I did it last night and selected in-store pick up. Then, I learn of this promo code this morning. I called VZW customer service and they told me I'd have to try to apply the coupon in store.
I asked if I can just cancel the order and I'd redo it but apparently I have to cancel in-store too. Makes no sense to me but I'll find out in 40 mins when the store opens.
karn101 said:
I did it last night and selected in-store pick up. Then, I learn of this promo code this morning. I called VZW customer service and they told me I'd have to try to apply the coupon in store.
I asked if I can just cancel the order and I'd redo it but apparently I have to cancel in-store too. Makes no sense to me but I'll find out in 40 mins when the store opens.
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Could you also ask them if there is any way to get the discount off the retail price of the phone?
eleazar123 said:
Could you also ask them if there is any way to get the discount off the retail price of the phone?
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Will do! I'll report back from the One hopefully!
For $50, I have no problem cancelling in-store and redoing it online and waiting the extra time for everything to process.
the people I was chatting with said no way to do it in store, which is why I have to wait an extra day until I'm home. But definitely let us know!
My local vzw was beyond rude to me on the phone when i called for info on the stock of the phone, I'm trying to get them to waive the upgrade fee or something.
We'll see
crazyg0od33 said:
the people I was chatting with said no way to do it in store, which is why I have to wait an extra day until I'm home. But definitely let us know!
My local vzw was beyond rude to me on the phone when i called for info on the stock of the phone, I'm trying to get them to waive the upgrade fee or something.
We'll see
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Good luck with that. That fee is a tough one...I've yet to hear of anyone getting it waived.
crazyg0od33 said:
the people I was chatting with said no way to do it in store, which is why I have to wait an extra day until I'm home. But definitely let us know!
My local vzw was beyond rude to me on the phone when i called for info on the stock of the phone, I'm trying to get them to waive the upgrade fee or something.
We'll see
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Cancelling the order over the phone now with the store since they can't add the promo code. They aren't sure if they can cancel it though; as per VZW's site, the order automatically cancels if you don't pick it up within 4 days. Hoping I don't need to go that route.
Also, no-go on that coupon for full retail at the store.
EDIT: Nope, they can't cancel. Have to wait four days. Time is money, and I'll just eat the $50. An hour of overtime will cover that!
I was able to select instore pickup and use the code.
it Works
I went to my Verizon store and was able to talk them into letting me use the code in the store. Your experience may vary
samstudent said:
I went to my Verizon store and was able to talk them into letting me use the code in the store. Your experience may vary
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I had used the code successfully online and selected in-store pick-up, but when I got there, the code didn't come up in their system!
Fortunately, I had taken a print-out with me (showing the discounted price) and when they asked where I'd found the code, I pulled up this thread in our forum)) to show them, so they were very nice about it and honored it. [Again, YMMV.]
I was polite throughout (which I'm sure helped) and then thanked them several times.
Good luck everyone. She sure is a beauty!
I selected store pick-up and when I went to checkout the system would not let me complete the order. What am I doing wrong?
Mikes30000 said:
I selected store pick-up and when I went to checkout the system would not let me complete the order. What am I doing wrong?
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Same thing happened to me. I don't think those codes work for in store pickup. Had to do the shipping route. Not sure why.
jcardona1 said:
Same thing happened to me. I don't think those codes work for in store pickup. Had to do the shipping route. Not sure why.
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Hm, I just placed an in store pickup right now and the code worked for me. I live in CA if that has to do with anything?

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