HTC News not working anymore - Desire HD Q&A, Help & Troubleshooting

Hi guys, I'm having DHD for some weeks now, and so far everything is good (except the battery, but with this display it's understandable).
Two days ago the News app stopped syncing. When I click on sync, the icon flashes but no actual sync is made (I can see from the desktop google reader feeds). So I removed app data (from settings -> applications -> manage applications -> running).
Now the News app does not want to start at all. It flashes the screen and then it closes by itself. What can I do to restore the app and make it working again? (I mean without hard reset). I is not in the list of installed apps, can I find it from somewhere and reinstall it?

thelucius said:
Hi guys, I'm having DHD for some weeks now, and so far everything is good (except the battery, but with this display it's understandable).
Two days ago the News app stopped syncing. When I click on sync, the icon flashes but no actual sync is made (I can see from the desktop google reader feeds). So I removed app data (from settings -> applications -> manage applications -> running).
Now the News app does not want to start at all. It flashes the screen and then it closes by itself. What can I do to restore the app and make it working again? (I mean without hard reset). I is not in the list of installed apps, can I find it from somewhere and reinstall it?
Click to expand...
Click to collapse
Had exactly the same problem. I gave up on it and switched to RSSDemon - very good app....

See here http://forum.xda-developers.com/showthread.php?t=834323 fixed by doing factory reset.

I had the same problem...did a hrad re-set last week...getting the same problem this week again! it says updating but doesn't update..I don't want to do a hard reset again..I think HTC should do something about this...i thought moving from a Nokia to HTC I would forget about hard reset...but not so!

So it turns out that this News app is quite buggy It's good that there are some nice alternatives in the Market.
Sent from my Desire HD using XDA App

Yeah -- the HTC news app and widget is horribly broken even with the Desire Z -- I tried clearing the user data and now it won't even prompt to add new feeds -- it just sits there with a blank window.
I disabled the sync for it, and now I'm using another news reader.

I also got this today.
Bahh, I'm not going to hard-reset....
Hmm, I now remeber, I downloaded, I think from xda, a zip with all the apk apps from the original rom... going to see if I can find it and install it...

Let us know if the news app is there.
Sent from my Desire HD using XDA App

You know what? I don't know how, but I can get again enter on the News app
I've search the news apk from the zip that I have, but I can't find it. At least there's no apk with the name "news" on it.
Could it be "EReader" ??

No idea what happened but mine started working as well…

burtcom said:
Yeah -- the HTC news app and widget is horribly broken even with the Desire Z -- I tried clearing the user data and now it won't even prompt to add new feeds -- it just sits there with a blank window.
Click to expand...
Click to collapse
I wasn't able to get my feeds updated, and I couldn't even manage the feeds in the app, getting messages as "unable to unsubscribe" and "unable to change folder". Clearing the cache didn't work, so I cleared the data and ended up with exactly the same issue on my Desire Z as you describe.
I used OSMonitor to check the logs for the app and only then did it dawn on me that it syncs with Google Reader. Apparently, the current blank screen issue is caused by incorrect communication between Google Reader and the HTC News app:
Code:
12/03/2010 23:14:42 [INFORMATION] ActivityThread(3246) Publishing provider com.htc.googlereader: com.htc.googlereader.db.ReaderProvider
12/03/2010 23:14:42 [INFORMATION] ActivityThread(3246) Publishing provider com.htc.ReaderCarouselProvider: com.htc.googlereader.db.ReaderCarouselProvider
12/03/2010 23:14:43 [ERROR] InitFeedListTask(3246) fail,e:java.io.IOException:
Received authentication challenge is null java.io.IOException:
Received authentication challenge is null at
org.apache.harmony.luni.internal.net.www.protocol.http.HttpURLConnectionImpl.doRequestInternal(HttpURLConnectionImpl.java:1694) at
org.apache.harmony.luni.internal.net.www.protocol.http.HttpURLConnectionImpl.doRequest(HttpURLConnectionImpl.java:1649) at
org.apache.harmony.luni.internal.net.www.protocol.http.HttpURLConnectionImpl.getInputStream(HttpURLConnectionImpl.java:1153) at
com.htc.googlereader.gdataservice.GoogleReaderService.sendHttpGet(GoogleReaderService.java:358) at
com.htc.googlereader.gdataservice.GoogleReaderService.getSubscriptionsList(GoogleReaderService.java:418) at
com.htc.googlereader.service.task.InitFeedListTask.call(InitFeedListTask.java:33) at
com.htc.googlereader.service.task.InitFeedListTask.call(InitFeedListTask.java:19) at
java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:305) at
java.util.concurrent.FutureTask.run(FutureTask.java:137) at
java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1068) at
java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:561) at
java.lang.Thread.run(Thread.java:1102)
Interestingly, disabling sync for News didn't help the situation and I'm wondering whether and how the HTC News app works without using a Google account.
Anyway, I logged into Google reader on my PC, marked everything up to a day ago as read. This again, did not change anything.
Just for the heck of it, I installed the Google Reader app (News sync still disabled), and gave it access to my account. Lo and behold, when I added the HTC News widget to my home screen, it showed me the proper list of subscriptions (from Google Reader) and it works as it should. Moreover, the HTC News app works again and shows me the right content!
In addition to the above, the widget indeed shows new items as the Google Reader sync is done (HTC News sync is still _disabled_). Now it's just a matter of waiting to see whether the widget not updating issues reoccur, but I'm guessing no

I really love htc news ,I think its got the best eye candy and function compared to all the market alternatives. But it has crashed twice and has fixed with 2nd hard reset. Does anyone know any way htc news can be reinstalled without having to hard reset!

dinfinity said:
Interestingly, disabling sync for News didn't help the situation and I'm wondering whether and how the HTC News app works without using a Google account.
Anyway, I logged into Google reader on my PC, marked everything up to a day ago as read. This again, did not change anything.
Just for the heck of it, I installed the Google Reader app (News sync still disabled), and gave it access to my account. Lo and behold, when I added the HTC News widget to my home screen, it showed me the proper list of subscriptions (from Google Reader) and it works as it should. Moreover, the HTC News app works again and shows me the right content!
In addition to the above, the widget indeed shows new items as the Google Reader sync is done (HTC News sync is still _disabled_). Now it's just a matter of waiting to see whether the widget not updating issues reoccur, but I'm guessing no
Click to expand...
Click to collapse
Thanks for the heads up, it solved the problem for me too!

dinfinity said:
I wasn't able to get my feeds updated, ...
Just for the heck of it, I installed the Google Reader app (News sync still disabled), and gave it access to my account. Lo and behold, when I added the HTC News widget to my home screen, it showed me the proper list of subscriptions (from Google Reader) and it works as it should. Moreover, the HTC News app works again and shows me the right content!
In addition to the above, the widget indeed shows new items as the Google Reader sync is done (HTC News sync is still _disabled_). Now it's just a matter of waiting to see whether the widget not updating issues reoccur, but I'm guessing no
Click to expand...
Click to collapse
Great discovery. Good thinking. Solved my problem. Do you know which one I sync, Google Reader or sync HTC News, to get the widget to refresh itself?

As an FYI this was fixed with the recent OTA update, or at least it was for me after the update.

I have also had this problem for a while now. Just oday I figured that HTC News wasnt conecting to Google Reader acount so I instaled NewsRob and linked it to my Google Reader account. Now HTC News seems to have reconnected to my Google Reader acount and is successfully updating. Gonna uninstall NewsRob as I like te HTC News app.
Alsp havent bothered updating to the latest OTA as I wanna keep my Eng Boot and full Root.

HTC News app
For
Full headline in the feed list.
Against
Can't Mark all as read.
Can't zoom in and out when viewing article.
Google Reader app
For
Does have Mark all as read.
Uses default browser to view articles and does allow zooming.
Against
Fonts in feed list are too big.
Mark all as read does not always work.

Do you know which one I sync, Google Reader or sync HTC News, to get the widget to refresh itself?
Click to expand...
Click to collapse
I'm actually syncing both at the moment, without any noticed adverse effects. TBH, I think they both sync the same data, so either could work (not sure, though).

dinfinity said:
I'm actually syncing both at the moment, without any noticed adverse effects. TBH, I think they both sync the same data, so either could work (not sure, though).
Click to expand...
Click to collapse
When reader and news are enabled at the same time, reader will overwrite modifications from news next time it syncs. At least I get a message notification about this when starting news app.
For me I disabled reader sync and just use the news widget & app.
Sent from my Desire HD using XDA App

@dinfinity tyvm that fixed my dhd's prob

Related

Problems with Parrot CK3200 LS-COLOR and HTC Desire?

I was ready to bin it. Then I sussed this out. It took me about 2 hours to do, but it works like a charm now (on my HTC Desire), and syncs with the phone book perfectly every time I use it.
1. Phone settings --> Accounts & Sync --> disable the facebook sync (and I'm assuming the other social network stuff, but I don't use the others.I left twitter, weather etc... running.
2. Uninstall the facebook app (the android marketplace one, the HTC one stays, and works the same, see #6)
3. All programs --> SetUp --> next, next etc... until you get to the "set up social networks" bit and disable the settings for facebook. So you can't auto update
3. Go through every contact in your "people" list and break all the links and delete the photos assosiated with them. I took this as an opportunity to have a spring clean and brought everything together properly, so everyone's email, alternate numbers etc were on the same contact and got rid of all those duplicates. Thats why it took so long. 256 of them
4. You can then re-associate picures with contacts after you've done this, or as you're doing it. I then backed it all up to the SD card for good measure.
5. Once you're all done, try your paired parrot again and the phonebook works perfectly, as it should!
6. Log into the HTC facebook app again if you use it, and they now both work perfectly!
I can't tell the difference betwen the two (HTC and android facebook app) anyway?
So that's my experience, hope it helps all you out there with the same issue. I'm guessing it's a mix of the way android/HTC links all your social networking stuff and your contacts.
No need for new hands free now
I had the same problem, and after a hard reset, and setting up the phone with all social networks except the facebook account worked perfectly, well the phonebook synching that is...So far the same behaviour as described above.
I then enabled the facebook HTC Sense account and after that the Face application itself, and after that the problems occured again. Am I right that the Facebook application is causing the problem, or that the HTC Sense one is causing it, because in your manual above you write to uninstall the Facebook application AND break all the facebook links? Because all the facebook links are created by the HTC Sense thingie I think. So maybe only disabling the HTC Sense, and breaking all the links are enough?
Looking forward to hearing to thoughts about this...
I still use the facebook app thats there on the phone by default and haven't updated it to the newer one from the market, it seems to work exactly the same as before I took it off.
The only difference that I can see from what I did above was that the photos don't update with the facebook ones and when I get service messages from orange (or my car insurance firm the day before I did it) it doesn't just apply a random facebook contact to it.
And having put all those details back, and keeping it all seperate it's still working like a charm. So I think just breaking those links and sorting the phone book out might be enough. I just took the scenic route
Parrot's microphone muted, so nobody hears me. With Nokia E65 O.K. What ROM to use not to have such a problem?

Facebook for HTC sense not updating

Im having an issue with Facebook sense. I noticed after restarting my phone for the first time that the Facebook friend stream was no longer updating even though it was set to update every hour and it was enabled, Looking in the setting menu confirmed this as the last updated time was not changing unless i forced a resync. Removing and re-adding the account worked for a while until I restarted the phone but as soon as I did the same issue manifested, it just wont automatically update. All other automatic updates seem to work.
Has anyone else encountered this issue and if so have you managed to find a resolution?
Cheers!
if you have the little power bar widget, with Bluetooth WiFi etc on, have you turned on the reloading sign?
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Already checked that, every other app updates correctly just not facebook
log out then back in...it fixed my friends list not updating with new friends, probably will sort out th e friendstream (providing you've not already fixed it)
make sure its the facebook for htc rather than facebook for android tho !
How are you logging out of it?
adamh-f said:
How are you logging out of it?
Click to expand...
Click to collapse
I don't have my phone with me at the moment, but while logged into Facebook, is there no option to log out via the browser or when you press the Menu button?
I had that problem, fixed by going into settings and re-selecting the update frequency, seems to need repeating at each boot.
Does anyone know how to update contact pictures? My friends have updated their facebook prof pics but it isnt getting update to my phone.
i had to delete my facebook account then re-add it
Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.
manny calavera said:
Facebook integration seems a bit iffy on mine too. New friend facebook contacts do not show up on Contacts tab (to be linked). It seems the thing does not update without remove-re add.
Click to expand...
Click to collapse
Yeah I had to remove the account and re-add but then it only synced 30 contacts at first and then I had to keep resyncing 3 times to get all contacts synced.
Same here.....had to re-add my account
The first time it cut off at around 40. I rebooted the Desire, now I have the first 40 twice.
Sent from my HTC Desire using the XDA mobile application powered by Tapatalk
Solution
Had the same issue, just updated facebook and all better now...
not to beat a dead horse on this one, but I am having something along these issues with my FriendStream widget. The Facbook isn't updateing hourly like it should, I have tried the following to correct the problem:
Removed/Re-Added my account
Cleared all Cache Data
Cleared all Data
Reset the phone (factory Reset)
Updated Facebook
Really ata loss for what I should do from here, any ideas or suggestions would be awesome.

HTC Peep Update

Anyone any ideas on how to fix the HTC Peep or when HTC will release an update out for the twitter app to support the new Auth so it will work again?
According to Twitter the HTC Peep issues were their fault and they've now fixed them.
Strangely I still can't login with Peep. HTC have now followed up with this Tweet which states..
“Twitter is on the case! They are working on a fix for multiple mobile apps. Peep/Friend Stream should be back soon!”
Click to expand...
Click to collapse
from techradar
I'm still waiting too...
I either get 'unable to sign in' - 'You entered an incorrect username or password'
or
'service is not available'
As a workaround i've been using the twitter client - but it doesn't sync up with the contacts
I can login fine but i dont get any updates
I much prefer the official Twitter app to be honest.
Until HTC do get around to fixing Peep (if thats what you want to use) I'd just install the official app.
I really miss friendstream. Having everything there in one timeline. Is there anything else to fill in for this? I had a quick search, but nothing seemed to emulate friendstream.
do a search for "tweetdeck for android"
can have twitter, facebook, foursquare all on one screen.....

[Q] Desire Z updates

I just got prompted on my Desire Z this morning that there were two plug-ins and one widget available. LinkedIn and Picasa were the plug-ins and I can't remember what the widget was. Anyway, i tried to download the Picasa plug-in and it started and finished but that was all it did. Didn't install, doesn't show up in the gallery (even after a reboot) and i can't figure out how to get back to the plug-in section in the HTC hub to try again....any ideas? or did HTC pull the update only to bring it back at a later date?
Any thoughts would be good.
I had the same issue but downloaded linkedin. It is not in my app drawer, cannot open it but it is in my manage apps. There is a thread in the HTC Desire HD section on this with a number of people reporting similar problems.
Those aren't apps, they're just account providers.
To use them go to Accounts & Sync and then add new accounts for them.
You'll see them in the photo gallery and in 'people' after you've added the accounts. They're similar to facebook and flickr which come preinstalled.
Thanks rewen, i hadn't thought of that. I went to check it out though and I don't have the account to flag on but the others are there as you said so i think i'm in the right place but just that it didn't install.
So back to where i started, not being able to get back to the plug-in section to re-download.
rewen said:
Those aren't apps, they're just account providers.
To use them go to Accounts & Sync and then add new accounts for them.
...
Click to expand...
Click to collapse
No matter how many times I try and install the Picasa plugin it does nothing. Also not in the accounts.
I am in the same boat.. I flashed a different rom and want to install those. Not sure where to find those in the htc hub. Just waiting for it to let me know that there are new plugins i guess. I wonder if you can find them on htcsense.com
opensourcefan said:
No matter how many times I try and install the Picasa plugin it does nothing. Also not in the accounts.
Click to expand...
Click to collapse
Did you check the bottom pane in the gallery?
yep, not there. Even did a factory reset like some have suggested.
When I click on install it says "Your item will be downloaded". I don't actually see it download though.... Do you need to be on wifi or something...?
I'm not sure. It will be in the notification bar if it fails though. I've had them fail on me.
Regarding my own mini issue, I just got one of the two to download now.. I wasn't signed into htc hub apparently. Once I signed in it let me know of new plugins, however, when I downloaded linkedin it took me away from the page to get picasa as well. Ugh. Bad design...
I wasn't signed in either but I know I was at one time... I tried to install Picasa first based on you not getting back. It showed in the notification as downloading but now it's nowhere to be found... Not in the gallery, not in accounts... idunno, it's broken.
I don't recall seeing a download status. Just a success or failure. So I guess that means you should at least see a message of success... :-/
Hey guys, FWIW I got my 5th HTC Hub update notification for the Picasa plugin today. It installed it for the 5th time and actually worked this time. Have no idea what is different but it just worked.
I had never gotten any notification regarding the Picasa plugin.
After reading this thread I went to the HTC Hub app, went to settings -> sync, and my sync option wasn't checked for HTC Hub. After enabling it, I got a bunch of new widgets/plugins notifications. I downloaded the Picasa plugin and it showed up in Gallery right away.
Awesome!

Peep/Twitter Problem

Hi,
I use the Peep client from HTC because I like the full screen widget but last night I realised that it has stopped updating itself. I logged out to see if that might make a difference but now when i try to log back in it claims that my details are incorrect which is not the case as I can log in just fine on the Twitter website.
I am at a loss as to what more I can do so I hope someone has a bright idea.
Thanks.
Unless it's something to do with them now using HTTPS I can't see what the issue is. The last time there was a problem was the last time Twitter changed it's authentication. I use the official app/widget so never tried using Peep
I have now created another account to try to see if I could log in with that one but I still cannot. I cleared the cache etc but to no avail.
Is there another twitter app that has a full screen widget similar to the Peep one?
Tweetdeck? Never used any other app other than the Official one
You are not alone. As of approximately 20:00 GMT on 29/3/2011, Twitter for HTC Sense (which drives Peep, FriendStream and the homescreen widget) has stopped working. Bit of Googling reveals several reports starting to emerge. See these links:
support.t-mobile.co.uk/discussions/index?page=forums&topic=801019105e2732012f084a61fe007fcf
forums.overclockers.co.uk/showthread.php?p=18788267#post18788267
conferenceforum.co.uk/topics/show/76651
digitalspy.co.uk/forums/showthread.php?p=49144519
it happened to me once and it turned out it was because I ran low on internal storage memory and it stopped working till I went back above 15mb free space.
strange
but I stopped using Peep and used the official one instead eventually too.
is there a solution for this?
HTC Twitter App doesn't use OAuth so try Twitter App from market and everything should be fine.

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