[Q] PC Not Recognizing USB as Mass Storage - Epic 4G Q&A, Help & Troubleshooting

I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!

Willieumm said:
I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!
Click to expand...
Click to collapse
Have you gone into settings, applications, development and unchecked USB Debugging?
I also have read numerous times where people have found the USB connector on the phone had something bent and was preventing a full good connection.
Good luck

You have got to be missing something drivers can be 32 or 64 bit make sure you have the right one for your computer. Is usb debugging checked in settings/app/development. Randy Shear has alot of step by step stuff for on youtube that might help

Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.

Turn off anti virus and dl driver again thats what I had to do. Reboot both devices also

Willieumm said:
Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.
Click to expand...
Click to collapse
UN checked?? if it is checked, you can't use mass storage

jdelano said:
UN checked?? if it is checked, you can't use mass storage
Click to expand...
Click to collapse
Tried that too and apparently that wasn't the problem. :\

I read where one person who was having something like this was told to turn their computer off; plug in the phone to the usb and turn the computer on and it worked.
Maybe try that?

I've had this problem, got real annoying after a while. I ended up reinstalling the drivers and turning off usb debugging and it would go into mass storage. Re enabled and tried again, and it continues to work.

Thanks for trying to help guys but unfortunately neither of those things worked either.

I had this problem. I flashed a different ROM (try downloading a new ROM from the phone) then flash it after following the appropriate instructions.
The ROM I had that problem with was Nebula ROM, I fixed it by flashing Bonsai v2.0.

Well I have now tried that as well and even that didn't work. This is so ****ing annoying.

Willieumm said:
Well I have now tried that as well and even that didn't work. This is so ****ing annoying.
Click to expand...
Click to collapse
Try flashing another ROM instead of Bonsai. I hate that you're stuck, but I'd try a few more ROMs before giving it to a Sprint Store.

I had this problem as well and did everthing mentioned here as well to no avail.
Now here's what worked for me.
First, install drivers on another pc (ensure that you connect, wait for drivers to load, disconnect and reconnect your phone at least twice..sometimes a takes a couple of connects to install the drivers fully).
Next use odin to flash DK18 stock firmware. When you connect your phone..suddenly mass storage will be back again. You can then load whatever firmware you wish.
This has worked on my phone and a friend's with the same issue.

I had this happen to me on 2 different machines:
- First time: A restart fixed it
- Second time: My phone didn't like the usb ports on my work laptop's docking station. The cable would only work with the actual laptop's usb port.

Related

Having weird troubles trying to connect the phone by usb

I have installed and reinstalled the samsung windows drivers about four times.
My phone has not yet been activated and I'm not sure I'm going to attach it to service for the foreseeable future instead of possibly using it as an ipod touch with a keyboard.
I have connected the phone to my laptop one time. I feel asleep with the phone searching for drivers (the drivers had already been installed but the status bar message said it was searching anyway) and when I woke up it seemed fully connected. I was able to cwm3 root the phone but bricked it I think by putting an ext4 filesystem on without moving immediately to an ext4 rom.
I've restored it to stock and through wifi updated it over the air to ec05
Ever since then I have never been able to connect using any of the usb ports, trying two different usb cables, the oem and a generic micro-usb cable and using either windows vista or ubuntu on this computer.
Clockworkmod reports that the phone is not connected and I am not able to see the phone as a hard drive when I set it to mass transfer mode.
In download mode, odin is able to communicate with the phone reliably.
I've repeatedly tried all ##8778# settings and I've set debugging mode off and on. Device manager shows that the phone is connected to port COM7.
Is it possible that the activation program is preventing the USB connection? I would think not because the activation status has not changed since the one time it did connect, but I'm at a total loss for any explanation.
My next step is to try another computer but I don't have one handy.
Is it possible to root a phone only through odin, or to put a file onto the sd card that can root without the use of the computer?
garyf said:
I have installed and reinstalled the samsung windows drivers about four times.
My phone has not yet been activated and I'm not sure I'm going to attach it to service for the foreseeable future instead of possibly using it as an ipod touch with a keyboard.
I have connected the phone to my laptop one time. I feel asleep with the phone searching for drivers (the drivers had already been installed but the status bar message said it was searching anyway) and when I woke up it seemed fully connected. I was able to cwm3 root the phone but bricked it I think by putting an ext4 filesystem on without moving immediately to an ext4 rom.
I've restored it to stock and through wifi updated it over the air to ec05
Ever since then I have never been able to connect using any of the usb ports, trying two different usb cables, the oem and a generic micro-usb cable and using either windows vista or ubuntu on this computer.
Clockworkmod reports that the phone is not connected and I am not able to see the phone as a hard drive when I set it to mass transfer mode.
In download mode, odin is able to communicate with the phone reliably.
I've repeatedly tried all ##8778# settings and I've set debugging mode off and on. Device manager shows that the phone is connected to port COM7.
Is it possible that the activation program is preventing the USB connection? I would think not because the activation status has not changed since the one time it did connect, but I'm at a total loss for any explanation.
My next step is to try another computer but I don't have one handy.
Is it possible to root a phone only through odin, or to put a file onto the sd card that can root without the use of the computer?
Click to expand...
Click to collapse
This thread had a pre-rooted EC05 that you can flash through Odin
http://forum.xda-developers.com/showthread.php?t=1021305
budderocks said:
This thread had a pre-rooted EC05 that you can flash through Odin
http://forum.xda-developers.com/showthread.php?t=1021305
Click to expand...
Click to collapse
Thanks. I'm on ec05 now, so I'm OK with that. I'd like to root either with or without resolving the usb connection issue.
Is that possible at all?
garyf said:
Is it possible to root a phone only through odin, or to put a file onto the sd card that can root without the use of the computer?
Click to expand...
Click to collapse
budderocks said:
This thread had a pre-rooted EC05 that you can flash through Odin
http://forum.xda-developers.com/showthread.php?t=1021305
Click to expand...
Click to collapse
garyf said:
Thanks. I'm on ec05 now, so I'm OK with that. I'd like to root either with or without resolving the usb connection issue.
Is that possible at all?
Click to expand...
Click to collapse
While it isn't JUST a root that you are doing, as stated by budderocks, you can flash the pre-rooted EC05 tar file through Odin, although it will require you to reinstall any apps you currently have. This will start you out with either a stock(ish) setup, with root already included (not sure about Clockwork though), or you can use the one modified for the ext4 filesystem with CWM 3.0.0.6 included which will convert it to ext4 the first time you boot into recovery.
garyf said:
I have installed and reinstalled the samsung windows drivers about four times.
My phone has not yet been activated and I'm not sure I'm going to attach it to service for the foreseeable future instead of possibly using it as an ipod touch with a keyboard.
I have connected the phone to my laptop one time. I feel asleep with the phone searching for drivers (the drivers had already been installed but the status bar message said it was searching anyway) and when I woke up it seemed fully connected. I was able to cwm3 root the phone but bricked it I think by putting an ext4 filesystem on without moving immediately to an ext4 rom.
I've restored it to stock and through wifi updated it over the air to ec05
Ever since then I have never been able to connect using any of the usb ports, trying two different usb cables, the oem and a generic micro-usb cable and using either windows vista or ubuntu on this computer.
Clockworkmod reports that the phone is not connected and I am not able to see the phone as a hard drive when I set it to mass transfer mode.
In download mode, odin is able to communicate with the phone reliably.
I've repeatedly tried all ##8778# settings and I've set debugging mode off and on. Device manager shows that the phone is connected to port COM7.
Is it possible that the activation program is preventing the USB connection? I would think not because the activation status has not changed since the one time it did connect, but I'm at a total loss for any explanation.
My next step is to try another computer but I don't have one handy.
Is it possible to root a phone only through odin, or to put a file onto the sd card that can root without the use of the computer?
Click to expand...
Click to collapse
I have been through this myself and came short of beating my head against a wall before reading that it "may" be a cable issue.
Well, after tyring everything else, (because it couldn't be something as simple as changing to a different cable, right??!!) I pulled out an old cable from my Blackberry days and BAM - my laptop searched for and loaded the needed drivers and sees my phone everytime I plug it in now. I have also used a cable from a friends phone (not a Blackberry) and my laptop still sees the phone so I'm not advocating for Blackberry cables specifically.
Bottom line is - the Samsung cable is a piece of crap. It may work for a day or a month, but it will soon (for 98% of Epic owners) become nothing more than a charging cable before long.
Try using a different cable (not a Samsung model ) and see if that works. If so, then ODIN/one-clicks become your best friend(s)!!
Hope this helps!
-J

Galaxy SII not recognized by computer

Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
tomasitoc said:
Installed the tmobile samsung galaxy SII USB drivers , I am using windows vista and it does not recognize the phone. I tried another vista computer it still can not recognize it. I tried an XP computer, it still can not recognize the phone.
How do I fix this?
Tried using the USB utilities under settings --> wireless and network
Still no luck
any suggestions will be appreciated
Click to expand...
Click to collapse
since you install the drivers into multiple computers and tested them all... it might be your phone.
First can you give more detail on what happens when you plug your phone in? Does your computer make any sounds or searches anything?
ALSO Try installing kies.
if that doesn't work either... looks like you need a warranty exchange
Try using an oem Samsung usb to micro usb cable. I had this problem with my Samsung Galaxy Epic a while back. Everytime I used a generic cable lying around my computer would not recognize my phone. When I used a Samsung cable it worked. Your computer should automatically identify your phone using the right cable. If not re-install them and don't forget to restart your computer before attempting to connect to your computer again. Good luck.
I've had this problem too.
Initially I had kies installed and had to launch the program to access the two 'mounted' removable drives.
I assume the drives mount, but you can't access the drives?
If that's the case, look on the phone and pull down the status bar and check to see if it sees the USB connection. Select that, and allow it to connect as USB storage.
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
tomasitoc said:
thanks guys for all the quick response.
The problem seem to fix itself. After removing and attaching the USB cable a number of times, the PC suddenly recognized the phone.
I don't know what fixed it.
Now, I can proceed to root my phone!
Click to expand...
Click to collapse
you probably didn't give it enough time for the pc to actually install the needed components.. it takes a good 5-10 mins for everything to finish installing
I'm faced with the same problem. Only different is, as soon as it shows connect to usb from the notification bar if goes away. I tried the usb tool in wireless but still wont work. I tried the samsung cable as well
know it sounds dumb, but have you rebooted lately? mine wouldnt recognize the sd card when plugged into comp....rebooted....all is well

S4 not recognized when plugged in via USB

The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.
Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\
rjsmer said:
Some time the fault cud be the cable itself... I had same issue months ago my original samsung UsB cables didn't worked... It olwyz show the msg UsB not recognized... Then I tried with a different UsB cable (i had a Nokia UsB cable) and it worked...
Try it...
Cheers!!!
Sent from battery killer Jellybean GT-I9100 :-\
Click to expand...
Click to collapse
As stated, I have tried to use two other USB cables aside from just the one that came in the package.
Since all cables work on the laptop, but not this computer, I have pretty much singled it out to be a windows or a driver issue. :\
What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.
scott14719 said:
What are the specs of your desktop and the specs of your laptop? You claim it is a windows issue so I assume your laptop (that recognizes the phone) is not windows? Do you have Kies on the PC? If so, try to uninstall it completely and then install the individual drivers. Also, maybe just try updating Kies. You wouldn't need to install it, just download to your PC should work. As far as that goes, does Kies recognize the phone when plugged in at all? Does ODIN recognize the phone when plugged in? Maybe some of this will help you to find out if it is a driver issue or not. Good luck.
Click to expand...
Click to collapse
PC is i7 920, 12GB DDR3, Intel x58
Laptop is i5 2430M, 6GB DDR3, Sandy Bridge
Both are Win7 Pro, neither have Kies (I always just downloaded the drivers themselves) but I'm downloading it now to give it a try. As of now, nothing recognizes the phone on PC.
Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\
Shuurei said:
Kies method didn't work either
I did "Troubleshoot connection error", which I guess reinstalled the driver, but it still didn't work.
Getting ready to dig out that Win7 Pro CD at this point... :\
Click to expand...
Click to collapse
Samsung Kies isn't yet compatible with the sgh-m919. Samsung rep told me soon last night
Have you unlocked developer options yet and checked usb debugging? That might be your problem....
SBERG117 said:
Have you unlocked developer options yet and checked usb debugging? That might be your problem....
Click to expand...
Click to collapse
Enabling dev options and USB debugging was the first thing I did once I turned on the phone. Tried it both with and without, still not recognized either way. Still recognized on laptop.
I've also reinstalled windows altogether, since that fixed my issue last time around, but it's no good this time still. Clean install, formatted. No good. Previous steps from first post also taken, still no good. Tried the PDAnet method as well, no good.
At this point I am wondering if it might be an x58 issue, which would really suck, but it's the only thing I can think of given all the steps I have taken.
Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.
x58 issue
luckyduck69 said:
Okay... so what's the trick on getting Windows 7 x64 to recognize this device in Download Mode?
I have enabled USB Debugging. Tried several different ports on my Maximus V Extreme motherboard. I have tried using the PDANet drivers. Nothing works.Windows will prompt me with the "Device Driver software was not successfully installed" message. Anyone know a trick?
EDIT: FIGURED IT OUT. The last Android device I owned was the Galaxy S2. Now, back then it was understood that one should avoid Kies like the plague. However, in this case, it solved my problem. It installed all necessary drivers and I was able to communicate with ODIN. Cheers.
Click to expand...
Click to collapse
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.
Confirmed x58 and S4/general USB connectivity issues
Shuurei said:
I might have pinpointed the issue!
I tried Kies again, uninstalled, reinstalled, updated. No go. I did Kies by air and got a connection! So It's gotta be something with the USB.
Although I thought it was weird, I think it might be an x58 issue, I decided to pursue that anyways.
I found out that USB issues are common with x58 (per this forum: http://www.evga.com/forums/tm.aspx?m=159610 ) and will be trying a fix located here: http://www.evga.com/forums/tm.aspx?m=442244&mpage=1
I'll report back once I try this out. Hopefully it fixes it.
If not, I just ordered another USB 3.0 controller (completely unrelated, it doesn't need to be USB 3.0, just a different controller altogether, but USB 3.0 is backwards compatible anyways. I just needed one for blackmagic) which was PCI-e x1 (still dependent on x58, so it wouldn't have mattered, check diagram on fix link), which I WAS going to install in my PCI-e x1 slot, but that would have not worked! Going to install in a PCI-e x16 and hope for the best.
I'll reply back once I test that out too.
Click to expand...
Click to collapse
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.
Shuurei said:
In case anyone was wondering or stumbles upon this later, I have a few updates.
I got the USB controller today and plugged it into the PCI-e x16 slot, plugged in the S4 and it worked completely fine.
I also contacted EVGA about the issue and will get an RMA, so perhaps it's just a faulty unit. However, this seems rather common (refer to previous linked threads) in x58 chips.
I imagine it has something to do with power distribution with the controller, which is why upping the ICH voltage fixes it for some people. The USB controller is powered via 4pin, not dependent on Southbridge. I guess the S4 has higher voltage(?) requirements for it to be recognized. It seems rather strange since my other devices are still recognized, but well, that's what I managed to come up with.
Cheers.
Click to expand...
Click to collapse
Here's my craziness.
USB connection was working yesterday. Today, it is not.
I have uninstalled/reinstalled the Samsung Windows drivers/Kies
I have even adjusted my southbridge voltage to 1.2V in my BIOS
Still, no joy.
Curiously, when I boot the phone into download/ODIN mode and connect it, ODIN recognizes the connection. Reboot back into normal mode, and no USB connection is recognized. It is not showing up in my Device Manager as an unrecognized device. It just doesn't know it is there (unless phone is in download mode).
UPDATE: Solved. I had installed this ROM (http://forum.xda-developers.com/showthread.php?t=2261013). Reading back over the thread, it provided instructions for re-enabling the USB recognition of the phone. Had to re-enable the developer options and reset USB debugging. Makes sense now.
HI
I'm facing this issue today, I've tried two different laptops, both have Windows 7 x64 installed. I've tried every USB port on the two machines, I've tried with three different cables, I've downloaded and installed every USB driver there is. no use!
I'm out of options here and I can't think where to look further.
any help please?
shuurei said:
the device acts as if it is being charged.
Steps i have taken so far:
-uninstalled t-mo samsung mobile drivers and reinstalled
-deleted (uninstalled) all recognized usb devices via usb deview
-tried to connect without samsung drivers installed and all usb devices uninstalled
-tried to connect with samsung drivers installed and all usb devices uninstalled
-tried to connect without samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on samsung's site (1.5.14.0) and with the one found here on xda from 25apr2013 (1.5.23.0)
-tried to connect using different usb ports
-tried to connect using a different usb port on a different usb controller altogether
the kicker:
Device is recognized instantly... On my laptop.
This means:
-it is not the usb cable i am using (even though i have tried 3 different cables altogether regardless, including the one that came with the phone)
-it is not the device itself
possible: Windows issue? Last time this happened was long ago when i had gotten a mytouch 3g slide. I eventually just reinstalled windows since i had been meaning to then. I don't want to do it now though because i have too many things installed on here to start a fresh install... But i suppose if nothing else works, that's what i'll have to do.
Before that though, i would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
很想帮你啊 可是英文水平比较拙计
ok so now I'm guessing it is not windows, I tried on another machine with Windows Vista and got the same error.
any thoughts, anyone?
Did a factory reset for the phone
no it works!
don't know why
I just picked up this phone a couple days ago and last night tried to get the USB to work with no luck. I've tried everything I can think of. It does work in PTP mode but not MTP mode. I was able to use odin to on it though, so I was able to root it.
I've tried both in linux and on windows xp. I've never had an issue with any phone on linux and have installed/removed drivers numerous times on XP.
Tried 3 different cables, Factory reset with and without USB installed, tried pretty much everything I could find while googling similar problems (removing old registry entries, installed media player, etc)
I have adb installed on my linux box and even with debugging enabled I can't even get adb to connect to the phone.
Definitely something strange going on. Maybe I'll switch to cm10.1 to see if that makes a difference
I cant get my computer (windows 7) to connect with the phone when the phone is on, and was hoping some one might have found a fix.
This might fix it...
Shuurei said:
The device acts as if it is being charged.
Steps I have taken so far:
-uninstalled T-mo Samsung mobile drivers and reinstalled
-deleted (uninstalled) ALL recognized USB devices via USB deview
-tried to connect without Samsung drivers installed and all USB devices uninstalled
-tried to connect with Samsung drivers installed and all USB devices uninstalled
-tried to connect without Samsung drivers and other devices installed
-tried to connect using safe mode, both with drivers installed and not
---**these are both trying with the current one provided on Samsung's site (1.5.14.0) and with the one found here on XDA from 25apr2013 (1.5.23.0)
-tried to connect using different USB ports
-tried to connect using a different USB port on a different USB controller altogether
The kicker:
Device is recognized instantly... on my laptop.
This means:
-It is not the USB cable I am using (even though I have tried 3 different cables altogether regardless, including the one that came with the phone)
-It is not the device itself
Possible: Windows issue? Last time this happened was long ago when I had gotten a MyTouch 3G Slide. I eventually just reinstalled Windows since I had been meaning to then. I don't want to do it now though because I have too many things installed on here to start a fresh install... but I suppose if nothing else works, that's what I'll have to do.
Before that though, I would love to hear any other suggestions from anyone here.
Click to expand...
Click to collapse
Here's a link with a list of things to try what you may not have tried to fix your problems.
A small number of devices I have worked on have a weird thing, that the first time I plug the cable into the computer, it connects but won't show up on the screen. unplugging the USB cable from the machine for maybe 3 seconds, and reinserting makes the connection work... go figure! :>)
Aloha and Good Luck!
http://forum.xda-developers.com/showthread.php?p=32906335#post32906335

Windows won't recognize t989

Hello all!
First: I promise I searched the forums and google as hard as I could!
I'm running AOKP JB with CWM, although the problem was present on stock ICS from T-Mobile.
Symptoms: Computer and phone will refuse to acknowledge any connection (nothing shows up in Device Manager), except the phone will still charge. If I do the "remove the battery with USB plugged in" trick, the first time I do it, it will recognize an unknown device, but kies and adb won't recognize it. If I unplug it and plug it back in, it'll go back to not acknowledging any connection.
I previously programmed it (when I was still running stock ROM) via ADB via WiFi, but I need to be able to use ADB via USB. Besides, I can't seem to get ADB over WiFi anymore.
When I plug it into a different computer (Win7), it will, however, recognize my phone.
Earlier this year, before I ever tried programming via WiFi, it connected to my Win8 machine with no problem. I don't think it's a problem with the wifi setup though because the ROM was reinstalled and of course I've restarted ADB in USB mode in the months since...
What I've tried:
Reinstalling Kies
Reinstalling Samsung USB drivers
[^]Restarting the ADB server
Updating ADB
Trying different USB cables
Trying different USB ports
Toggling USB debugging
Toggling MTP mode
The UART thing from the dialer
Restarting the phone and the computer (of course)
Checking to see if my computer's USB drivers need to be updated
The android terminal command "setprop persist.sys.usb.config mass_storage,adb"
Pulling and replacing the battery while connected via USB
Crying in a corner
If anyone can help me, it'd be greatly appreciated! I'm all out of ideas and Google is no longer helpful =/
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
krazierokz said:
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
Click to expand...
Click to collapse
I tried on my work computer that didn't have any samsung drivers and when the "unknown device" dialog popped up it didn't do anything or install anything, nor did it show up in Device Manager. Unplugging and replugging it back in did not reproduce the dialog box. Togged USB Debugging and still no dialog box saying it recognized it.
The thing with the samsung drivers is that they're self installing so even if it popped up in Device Manager, I wouldn't be able to manually update the drivers =/
I tried MTP both with and without USB Debugging, although it also gives the option for PTP.
At this point do you think I should unroot and go back to stock? It's not been recognized on three computers now! =[
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
foltz61 said:
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Both the stock cable and a generic cable.
Similar problem
Similar problem as the OP. And hi guys, it's nice to be on these forums.
My device, when I plug it in using the stock cable, doesn't even charge. It doesn't show up in device manager, nor does it give me a notification, or say it's unsupported and bear that yellow icon. I have tried using different USB ports, I have tried the toggling USB debugging, I have tried restarting phone, computer, and taking out battery. I have tried that PDA/MODEM dialer trick. I am using 4.1.2 Jellybean, not rooted. (that WAS my goal,, until I hit this roadblock) I have not connected it to the computer in the past, it's relatively new. I'm thinking the cable is bust.
Any suggestions would be appreciated. It charges fine through a wall outlet plug, be it generic or stock.
so guys ive come to a conclusion i think its something in the samsung usb cables try getting yourself a blackberry usb cable , TRUST ME !!! ever since i got my phoness etc... tablet and yadi yadi samsung usb cables have always seemed to give me problems i think its because they are multi data/charging cables and when using the blackberry usb cable i have never ever once encountered a problem with any of my phones sd/storage problems do yourself a favor and pick up one of those cables and you will be golden !! if not then i guess im the only lucky one :LOL here you go http://www.amazon.com/Blackberry-Travel-Adapter-Micro-Cable/dp/B004VMVSYK/ref=pd_sim_cps_2 5 bucks!
Edit also one more test boot into recovery and click in the advanced menu and see if mount usb works for you in recovery mode ??
FIX (try using a generic cable)
I actually solved it on my own! After borrowing a generic cable from a friend it booted up! The Samsung cable was just not doing its thing.
yeah im telling you those cables they provide are JUNK!!! i only use my samsung to charge because they do that well but data they are str8 CRAP!! glad you got it up and going
OP
Hope OP will have the same luck as me...pray to the Android gods...
Lol:thumbup:
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

[Q] Can't connect to the PC

I have had issues connecting the Note 4 to my PCs. I have tried multiple cables and computers. A usb error appears "Usb Device not recognized" "The last USB device you connected to this computer malfunctioned and WIndows does not recognize it." All PC's are running windows 8. I have tried connecting it via fastboot to flash to stock as well as through ADB and I cannot get anything to read the device.
Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.
dteze88 said:
Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.
Click to expand...
Click to collapse
Thanks but I've tried multiple. OEM and aftermakert cables. I found that when I put it in the charger it doesn't detect it as AC. I believe for some reason when the phone is connected to the PC it doesn't switch to MTP, which could cause the issue. I have wiped the phone, tried different roms, and installing plasma kernel. I am at my wits end. I have tried finding sprint's seceret number to dial, supposedly there's a menu to force MTP but I can't find it anywhere.
OK. So I couldn't connect via cable I tried flashing the stock image though mobile odin and now I lost recovery and the phone bootloops. Does anyone know a way to boot into recovery from the external SD card?
I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114
Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.
You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))
dteze88 said:
I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114
Click to expand...
Click to collapse
I wish I could, the issue is that since I get this USB error, I can't get ODIN to detect my phone.
w7excursion said:
Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.
Click to expand...
Click to collapse
I was able to get my Note 3 to connect with no problem, I was even able to get ODIN to detect it in Fastboot. I have one more cable I am going to try tonight, I have my girlfriend bringing it with her. I may have switched an S4 cable with the Note 4 cable. I hope this is the case.
xxSTARBUCKSxx said:
You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))
Click to expand...
Click to collapse
I was using my desktop, and I tried this on my laptop. Didn't work. Thanks though! I am wondering if this possibly could be a Windows 8.1 issue...
Anyways, 5.50 to anyone who gets this working.
I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.
w7excursion said:
I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.
Click to expand...
Click to collapse
I wish that was the case. I am wondering if it's a windows 8 issue now.
I'm on 8.1 pro, and my devices detects fine under cm12.1.
Have you tried going into Settings > Storage. select the 3 dot menu on the top right and force MTP or PTP detection while device is connected to PC / Laptop?

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