calls are currently not being connected to this number???HELP - Desire Q&A, Help & Troubleshooting

Have just debranded a HTC Desire from Orange(UK) to T-mobile only problem is i can get on internet to download apps but i cant make or receive calls!
All it says is a womens voice saying "calls are currently not being connected to this number"
Has this phone been blocked somehow.
It was originally bought from Ebay could it have been blocked or something?
If so is there anyway round it.
The sim works fine in other phone perfectly!
Any help would be much appreciated.
Cheers

Blocked I would think. I think there is a service to check the imei. Search Google. Phone will only work in foreign country now.
Sent from my HTC Desire using Tapatalk

When you say "debranded" did you mean unlocked? or did you just remove all the Orange cr4p from it?
Did it work before you did this? (though I'm guessing you din't try becasue you didn't have an Orange sim card).

As it was on orange originally i paid a small fee to have it unlocked (only had to give over IMEI number).
After that i debranded it via making goldcard etc,thought all was fine as wireless worked but cannot make or recieve calls!!
If it is blocked,which countries will it work in?
Is there nothing i can do?

I had a very similar problem. I travel a lot to other countries and have various sim-cards for the different countries that I visit regularly. I received similar messages to yours and only found out when trying to make a call that the sim card had expired. Apparently they only last for 12-24 months (in the countries I'm talking about) then you have to get a new card and, unfortunately, new number.
Also had the same problem when I just bought my Desire. I too had it unlocked and a few days later, for no reason at all, what's happened to you happened to me. So I viewed my mobile phone account online on the providers website and found that my account was "missing". I tried the online live chat and they told me my account had been cancelled. They couldn't explain why but after a lot of protesting by me they magically re-instated it.
I think the best advice is to contact T-Mobile. Maybe the sim needs activating, if not done already, or maybe there's a problem with the account or the sim is faulty.
Try another T-Mobile sim in it, or another provider to see if they work. You can get them for free now.

Related

Vodafone on XDA 2 Cannot make calls but says unlocked

Hi XDA developers,
Tnaks for all your help ! where would I be without you!.
I have got an XDA2 from ebay, when I got it I was told that it was unlocked, as my company uses vodafone I wanted to run the phone on that. I put the SIM in and vodafone comes up on the display, text messages can be sent and your unlock software says the phone is unlocked.
BUT, I cannot make calls, when I dial the number it simply beeps three times and then ends the call, when I try and ring the number it also will not connect ... please please help, ive contacted the seller and he says that it worked fine on O2, I havent tried a O2 Sim but is the phone faulty or is it a problem someone else has encountered with these devices !
Your urgent help would be gratefully apreciated. Thanks James :lol:
This is probably a blocked phone, it is either stolen or been subject to an insurance claim whereby the company has written it off and blocked the imei to prevent further use of the phone. It will work abroad as the imei will not be blocked in other countries. Sorry to be the bearer of bad news my friend. :shock:
Thankyou
Thanks for the response, I think you are correct.. What I think has happened is the person I got it off had a new XDA2i and I believe that this had been got from his insurance company.
Can you confirm that XDA's work with vodafone ! I know they do, and I will have to sell this to someone from ebay.com so they can use it in there country.
thanks and all the best
James
:twisted:
I'd see if I could borrow someones O2 sim before thinking getting rid. You might find it just doesn't like your Voda sim.
I don't think it has an imei bar as it wouldn't pick up a network and you certainly couldn't use sms on it.
JD
Imei bar does not prevent signal reception on some networks, it just doesnt allow access to the network. And yes it would be a good idea to try another sim, however it does display symptoms of a blocked phone.
I have an XDA II. I bought unlocked from Ebay some months ago. Originally I was using a T-mobile sim, which worked really fine, with good strong signal all the time. But when the contract ran out I decided to go with Vodafone. It was a wrong decision. The signal with the XDA II is crap, even though the same sim get about a 70% signal in my other phone, a Nokia 6310i. I get the same 3 beeps and no call.
If I goto to other places the signal improves but it's never 100%. I can make and take calls and SMS messages, but cannot set it up for MMS messages. Vodafone say they cant help me because they dont have any XDA phones and dont know the setting to input.
My conclusion is that Vodafone and XDA's dont work well together. I can only assume that the arial in the XDA II is more in tune with other networks like T-mobile.
UNLOCK MY XDA2
Well i got a link from here to Unlock my XDA2 from 02 to orange and it has worked ok thank you so much for the person for downloading the link all the best antony
The person posting the question has no problem with signal, it registers fine, he gets 3 beeps when he dials, then it hangs up, I would like to know the outcome because I am 90% sure it is blocked, however I would be delighted if proved wrong as the guy will then be able to use his phone.
Bad news
Hi, Thanks for your concern, and yes I did try and unlcok the XDA from your site, and aI also did a ROM up-date.
I have now tried the XDA with an O2 Sim and like we thought its totaly dead, not even a signal on this network...
Luckily, I have had a lot of interest from outside the UK, and hopefully will make a small amount of profit from selling the item on.... but unfortunatly the guy who sold it me wont respond to my e-mails!... I could contact his insurance company and advise them as to what he has done... but to be honest is it worth all the problems that comes with it!, as as usual I the victim will probably come off worse!.. so can anyone else tell me there views of the vodafone network and if I should try again with an XDA 2 that works in the UK!, let this be a warning to everyone to chheck the IMEI with O2 before they buy a second hand XDA!... thanks once again! :roll:
Vodafone is fine with xda 2, for value on payg you cant beat tesco, its 20p across networks but you can choose 3 numbers and you get to call those at 10p per minute and half price sms. O2 payg gives you 300 sms free for a tenner topup and free wap access over gprs. So according to your usage just take your pick. Sorry to hear the phone was blocked, I had it 3 seperate times with xda 1 phones, most of the time the person who made the insurance claim isnt aware of the fact the the imei is barred after being written off. The insurance companies could address this by demanding the damaged phone before paying up.
Thanks
Thanks for your help, ive now got rid of the dodgy XDA to france (hope to god it works there), ive got another of ebay for £160 and double checked its not IMEI blocked... and paid by paypal so I dont get stung again.
I use vodafone as its my corporate SIM, e.g they pay for all usage and private calls are really cheap... but I cant use GPRS ! YET!..
THanks all anyway ! alls well that ends well as they say
Nice one, and yes it will work in France.

[Q] Limited Service at different sim than T-Mobile (IS my phone locked?)

Hi,
I have bought HTC Desire (New) from eBay and seller said that he got it from T-Mobile and he don't know if it is unlocked or not. The thing is that from all topics I went throught it always says that if my phone is locked and I put different sim there then I will be prompted at boot to put code. I have tried with different sims (Vodafone, o2) but I have no such code input. Now I am using T-Mobile some cheap card and everything works but when using another card it gives me LIMITED Service Warning and no signal. It cannot register to any network as well. Any ideas if I should go and try to unlock it via some codes or it is unlocked already but I have to rebrand it?
Thank You,
Golotap
I was at Police/Vodafone/T-Mobile/T-Mobile/Another T-Mobile and everyone says this phone has been blacklisted in UK this is why it has such problem ._. so now I am just sending it back to Ebay seller.
Thank You,
Golotap
The amount of people buying from eBay and having problems is unreal. Go buy it from a retailer sicne your guaranteed it actually works.
The problem is money, normal phones are just too expensive for me so many people are just going to eBay.

Samsung Galaxy S2 been barred.Please Help

Hi All,
Recently purchased a Samsung Galaxy S2 from Gumtree online. It was only working on o2 network so got at unblocked from a guy at a market stall so that it works on all network sims. It was working fine for about a week but then randomly came up with a message saying "emergency calls only" and I coulnt make or recieve calls or texts even if i changed the sim to o2. The internet was still functioning correctly however.
Called network provider and have been told that there is a bar on it by an insurance company. Tried to get back to the seller but have not been able to contact him. Have reported him but I would just like to know is there any way to unblock this phone at all? Dont want to lose out on all the money spent on it. would it be worth downloading any unblocking applications if the phone has a bar on it?
Please any ideas, comments and suggestions would be greatly appreciated.
Apologies for the long message
Thanks
deadgalaxys2 said:
Hi All,
Recently purchased a Samsung Galaxy S2 from Gumtree online. It was only working on o2 network so got at unblocked from a guy at a market stall so that it works on all network sims. It was working fine for about a week but then randomly came up with a message saying "emergency calls only" and I coulnt make or recieve calls or texts even if i changed the sim to o2. The internet was still functioning correctly however.
Called network provider and have been told that there is a bar on it by an insurance company. Tried to get back to the seller but have not been able to contact him. Have reported him but I would just like to know is there any way to unblock this phone at all? Dont want to lose out on all the money spent on it. would it be worth downloading any unblocking applications if the phone has a bar on it?
Please any ideas, comments and suggestions would be greatly appreciated.
Apologies for the long message
Thanks
Click to expand...
Click to collapse
You could try unlocking it: https://market.android.com/details?id=eu.chainfire.sgs2simunlockcode&hl=en.
deadgalaxys2 said:
Hi All,
Recently purchased a Samsung Galaxy S2 from Gumtree online. It was only working on o2 network so got at unblocked from a guy at a market stall so that it works on all network sims. It was working fine for about a week but then randomly came up with a message saying "emergency calls only" and I coulnt make or recieve calls or texts even if i changed the sim to o2. The internet was still functioning correctly however.
Called network provider and have been told that there is a bar on it by an insurance company. Tried to get back to the seller but have not been able to contact him. Have reported him but I would just like to know is there any way to unblock this phone at all? Dont want to lose out on all the money spent on it. would it be worth downloading any unblocking applications if the phone has a bar on it?
Please any ideas, comments and suggestions would be greatly appreciated.
Apologies for the long message
Thanks
Click to expand...
Click to collapse
Unlocking (simunlock) wont help, besides you already have it sim unlocked.
This phone is blacklisted in your country and from what you said it was due to insurance claim. If I were you, I'd call the original carrier that the phone was in and report it. Maybe they'll send you to the police or something but through the carrier you could get to the seller as they still have details on who originally bought the phone.
Alternatively you can sell it further to somebody outside of your country who is not planning to visit your country as the phone will be blacklisted only in your country and nowhere else so it will work fine there only not in your country.
a.key said:
Unlocking (simunlock) wont help, besides you already have it sim unlocked.
This phone is blacklisted in your country and from what you said it was due to insurance claim. If I were you, I'd call the original carrier that the phone was in and report it. Maybe they'll send you to the police or something but through the carrier you could get to the seller as they still have details on who originally bought the phone.
Alternatively you can sell it further to somebody outside of your country who is not planning to visit your country as the phone will be blacklisted only in your country and nowhere else so it will work fine there only not in your country.
Click to expand...
Click to collapse
before going for the latter solution I'd check my local regulations first.. In my country for example, not denunciating a known criminal activity like this is considered akin to aiding an abetting the felon.

[Q] Galaxy Nexus Japan SIM

Hi
I'm visiting Japan and have an unlocked Galaxy Nexus. The SIM card that borrowed for Japan from eMobile doesnt seem to work in my phone. The difference between this and the usual SIM card I use is that this one has a circular metal part while my usual SIM is rectangular. Is there some way in which I can fix this to work ? I asked a boffin in Akihabara eMobile shop, but he just pointed out this difference, but I find it hard to believe that this can make a difference.
What did happen the first time I installed it was it asked me to make a voice mail call to some number but I couldn't since there was no service ! The SIM and service work fine in an older Huawei handset provided to me by the people from whom I got the SIM but I would like to be able to use my phone for several reasons.
Any pointers or suggestions ? Some google searching said that you should turn it off and on a couple of times - did that to no avail.
Ramesh
rsreekantan said:
Hi
I'm visiting Japan and have an unlocked Galaxy Nexus. The SIM card that borrowed for Japan from eMobile doesnt seem to work in my phone. The difference between this and the usual SIM card I use is that this one has a circular metal part while my usual SIM is rectangular. Is there some way in which I can fix this to work ? I asked a boffin in Akihabara eMobile shop, but he just pointed out this difference, but I find it hard to believe that this can make a difference.
What did happen the first time I installed it was it asked me to make a voice mail call to some number but I couldn't since there was no service ! The SIM and service work fine in an older Huawei handset provided to me by the people from whom I got the SIM but I would like to be able to use my phone for several reasons.
Any pointers or suggestions ? Some google searching said that you should turn it off and on a couple of times - did that to no avail.
Ramesh
Click to expand...
Click to collapse
I am poor at English, and since translation was not able to be changed well, either, it writes in in the understood range.
Seemingly, the sim card of emobile cannot be used in galaxy nexus.
Seemingly, only a telephone call will be possible.
Please use nttdocomo or softbank, if you would like to use packet communication.
Since galaxy nexus is sold if it is nttdocomo, this is recommended.

[Q] Thought all Verizon 4G phones were carrier unlocked.

Greetings.
It seems I'm facing a weird problem here.
To begin with, I live in Europe and I've just bought a Verizon M8.
After boot, a pop up reads that this sim card is not from Verizon.
Although, my sim card CAN receive calls and messages (there is also the app from my carrier services) I cannot make any calls.
What happens is that when I'm trying to dial a number, +1 appears in front of the phone number and call is dropped.
+1 is the phone code for the US.
Well, I don't want this.
I thought every single Verizon 4G phone was carrier unlocked out-of-the-box.
To be honest, I know it, because there is some kind of legislation forcing Verizon to sell their 4G phones unlocked.
Could anyone please help me?
What should I do?
Flash another firmware? And which one?
Solution
Alexcxvtr said:
Greetings.
It seems I'm facing a weird problem here.
To begin with, I live in Europe and I've just bought a Verizon M8.
After boot, a pop up reads that this sim card is not from Verizon.
Although, my sim card CAN receive calls and messages (there is also the app from my carrier services) I cannot make any calls.
What happens is that when I'm trying to dial a number, +1 appears in front of the phone number and call is dropped.
+1 is the phone code for the US.
Well, I don't want this.
I thought every single Verizon 4G phone was carrier unlocked out-of-the-box.
To be honest, I know it, because there is some kind of legislation forcing Verizon to sell their 4G phones unlocked.
Could anyone please help me?
What should I do?
Flash another firmware? And which one?
Click to expand...
Click to collapse
for the first issue of prefix:
Go to Settings>Call>Assisted Dialling. - Here select your country in "current country"& "reference country"
If that does not work, turn off assisted dialling itself
Member Dodge DeBoulet's suggested this already and worked.
Thanks anyway, man. Good to know there is help when it's needed.

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