[Q] Gingerbread RUU Update - Warranty - Desire Q&A, Help & Troubleshooting

Hi,
Does anyone know what the warranty implications are from using this update?
T-Mobile have tweeted that they will not support any warranty claims from users of this update.

bds7872 said:
Hi,
Does anyone know what the warranty implications are from using this update?
T-Mobile have tweeted that they will not support any warranty claims from users of this update.
Click to expand...
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Same as debranding your device, you will lose your warranty mate.

Related

[Q] no update option?

sorry if this has been asked before, but i cant find any answers that help...
when i go to settings> about>????? there is no update software option i checked all the options and its just not there, im runing stock everything as the phone is brand new, its unbranded international version.
what do i have to do to make that option available, or will i have to flash a custom rom to get JB?
THANKS
P.S i know the update isn't out yet, just wondering why everyone but me seems to have the option to manually update.
xocoyotzin said:
sorry if this has been asked before, but i cant find any answers that help...
when i go to settings> about>????? there is no update software option i checked all the options and its just not there, im runing stock everything as the phone is brand new, its unbranded international version.
what do i have to do to make that option available, or will i have to flash a custom rom to get JB?
THANKS
P.S i know the update isn't out yet, just wondering why everyone but me seems to have the option to manually update.
Click to expand...
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what is your software number?
it should be on the top of the list after entering about
double_ofour said:
You're probably using a custom rom, aren't you?
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well i shouldnt be because i bought this in a sealed box, but closer inspection tells me this:
android version:
4.0.4
htc sense version:
4.1
software number:
android revolution HD 9.7.2 by mike1986 (this seems wrong)
htc extension version
htcextension_403_1_ga_20
More:
baseband, kernel version, etc
how the hell did this happen i bought it NEW, what should i do?
man you are using a custom rom lolol
mike hd revolution
where did you buy it?
zuadao said:
man you are using a custom rom lolol
mike hd revolution
where did you buy it?
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DAMN i might have been ripped off :C
still the hardware is in perfect condidtion and its been side by side with a uk branded phone and everything looks the same so its probably not a knock off
since im runing a custom rom , might as well use something custom, without sense, i heard its kinda a power hog... how true is this?
what rom would you guys recomend i use it mostly for whatsapp, photos, theter.
xocoyotzin said:
well i shouldnt be because i bought this in a sealed box, but closer inspection tells me this:
android version:
4.0.4
htc sense version:
4.1
software number:
android revolution HD 9.7.2 by mike1986 (this seems wrong)
htc extension version
htcextension_403_1_ga_20
More:
baseband, kernel version, etc
how the hell did this happen i bought it NEW, what should i do?
Click to expand...
Click to collapse
who sells you that phone and says that it is brand new? It clearly isn't as it is running a custom ROM built by mike.
1st of all if you bought it from a store you should take it back.
couse its rooted and you may have problems with warranty
double_ofour said:
who sells you that phone and says that it is brand new? It clearly isn't as it is running a custom ROM built by mike.
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ye, im gonna have a long talk with them tomorrow, at least the phone is good...no wonder it was cheap
xocoyotzin said:
ye, im gonna have a long talk with them tomorrow, at least the phone is good...no wonder it was cheap
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Did he says anything about its warranty?
double_ofour said:
Did he says anything about its warranty?
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yeash i have an in-store warranty for 6 months
then i also have the htc warranty, but as someone already stated maybe its not valid.
xocoyotzin said:
yeash i have an in-store warranty for 6 months
then i also have the htc warranty, but as someone already stated maybe its not valid.
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HTC warranty for 24 months is better than store warranty for 6. I recommend returning it if you're planning to use the warranty, it may be void.
Sent from my locked, tampered ville

Replace Knox bootloader - hoax or it works?

Here is a thread for Samsung Galaxy Note 2:
http://forum.xda-developers.com/showthread.php?t=2500823
ladislav.heller said:
Here is a thread for Samsung Galaxy Note 2:
http://forum.xda-developers.com/showthread.php?t=2500823
Click to expand...
Click to collapse
have you tried this one? because in note 2 this was an release update (mj5) and with this patch you could reset knox warranty and downgrade. but i dont know if this works in s4 mini. you can try this and tell us the results
tzelves said:
have you tried this one? because in note 2 this was an release update (mj5) and with this patch you could reset knox warranty and downgrade. but i dont know if this works in s4 mini. you can try this and tell us the results
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Click to collapse
I have "Knox Warranty Void: 0x1" and I don't care about warranty.

Oneplus 3 community build

I wanted to ask if flashing the oneplus 3 community builds would void your accidental damage protection and warranty or not. Also if it needs unlocked bootloader, if so will unlocking erase your data.
loveymangal said:
I wanted to ask if flashing the oneplus 3 community builds would void your accidental damage protection and warranty or not. Also if it needs unlocked bootloader, if so will unlocking erase your data.
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do not do it, 3.5.2 is bugged you will not be able to go back!
it is an official build so i hope there is no warranty problem cause i updated
ROOTDOT said:
do not do it, 3.5.2 is bugged you will not be able to go back!
it is an official build so i hope there is no warranty problem cause i updated
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Click to collapse
Even root wont void warranty !!
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
lummujaj said:
Even root wont void warranty !!
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
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Yeah thanks even I just now asked oneplus guys if the device is not bricked then anything is fine rooting or custom rom.
lummujaj said:
Even root wont void warranty !!
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Click to collapse
i`m not sure if they even offer any warranty
ROOTDOT said:
i`m not sure if they even offer any warranty
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They offer warranty but RMA takes a lot of time ...
But mos of the problems are software issues. A user is able to fix them.
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
i tried everything and it did not work.
some people got theirs bricked after trying to flash some rom found on forums
3.5.2 is not bugged at all. Just needs new firmware updates and a modified twrp which you can find on these forums before you install the new community build.
I'm on 3.5.2 and went back to orionos and then back to 3.5.2. It just requires more steps...

No warranty when flashing custom ROMs - Support says?

Hi,
i contacted support because of random reboots, which are not ROM related.
When asking for what to do, the support recommends me this:
Since you have manually flash your phone this will be automatically Out of Warranty once it gets to our service center. What we can do is to prevent or save your device from sending it for a repair. I would suggest to take advantage in doing a remote session and try to fix your device.
Click to expand...
Click to collapse
So ? Now im Out of Warranty because of using a custom ROM? I dont understand it. I thought Oneplus is fine when using a custom ROM. Anyone can explain?
Thanks
UPDATE FROM SUPPORT: Looks like everything OK when flashing custom OS on Oneplus devices:
I understand that there's a confusion regarding the warranty of the phone. I would just like to clarify to you that as long as there is no physical damage on the device, it will still be covered by our warranty. However, if a certain process like flashing an unofficial OS which triggers an issue in the hardware, it will actually cause the phone to fall out of warranty. But, again it will depend on the result of the investigation once the phone is sent for repair.
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Click to collapse
cl0g said:
Hi,
i contacted support because of random reboots, which are not ROM related.
When asking for what to do, the support recommends me this:
So ? Now im Out of Warranty because of using a custom ROM? I dont understand it. I thought Oneplus is fine when using a custom ROM. Anyone can explain?
Thanks
Click to expand...
Click to collapse
Reload the newest stock rom and see if it still does it. Then send in for repair?
Not sure how you'd know it wasn't the rom causing the problem?
Sent from my ONEPLUS A3003 using Tapatalk
iancjc said:
Reload the newest stock rom and see if it still does it. Then send in for repair?
Not sure how you'd know it wasn't the rom causing the problem?
Sent from my ONEPLUS A3003 using Tapatalk
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Tried sultan los 14.1, 13, and OOS OB. Always got the same results.
cl0g said:
Tried sultan los 14.1, 13, and OOS OB. Always got the same results.
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Then you send them the following,
Dear Oneplus Support,
Would you mind taking a ****ing look at your own site?
https://oneplusstore.in/support/answer/will-rooting-or-unlocking-the-bootloader-void-my-warranty
Thanx!
Puddi_Puddin said:
Then you send them the following,
Dear Oneplus Support,
Would you mind taking a ****ing look at your own site?
https://oneplusstore.in/support/answer/will-rooting-or-unlocking-the-bootloader-void-my-warranty
Thanx!
Click to expand...
Click to collapse
Already did.
Waiting for answer. Will update here.
cl0g said:
Hi,
i contacted support because of random reboots, which are not ROM related.
When asking for what to do, the support recommends me this:
So ? Now im Out of Warranty because of using a custom ROM? I dont understand it. I thought Oneplus is fine when using a custom ROM. Anyone can explain?
Thanks
Click to expand...
Click to collapse
Easy solution:
Flash the stock firmware and send it to the service center for warranty repair. Random reboots are a typical bug found in custom rom nightlies. I would refuse to repair it too Be smart and set it back to stock before sending it to the service center. You'll be fine And you'll have no trouble.
Flash stock Rom nd recovery and Relock bootloader then go Service centre...???
Update from Support, so everything looks fine now:
I understand that there's a confusion regarding the warranty of the phone. I would just like to clarify to you that as long as there is no physical damage on the device, it will still be covered by our warranty. However, if a certain process like flashing an unofficial OS which triggers an issue in the hardware, it will actually cause the phone to fall out of warranty. But, again it will depend on the result of the investigation once the phone is sent for repair.
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cl0g said:
Update from Support, so everything looks fine now:
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Makes sense, I highly doubt this has to do with flashing different roms and kernels.
cl0g said:
Update from Support, so everything looks fine now:
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That sounds reasonable.

confused

I'm new with Xiaomi device.
Does Xiaomi voids warranty?
Little bit scared if they void?
The AndroidGuy said:
I'm new with Xiaomi device.
Does Xiaomi voids warranty?
Little bit scared if they void?
Click to expand...
Click to collapse
Unlocking & rooting doesn't void warrenty according to Xiaomi policy.
If you install custom recovery and custom ROM it will void warrenty.
And pls clarify your questions next time.and you should ask these type of questions in miui forum.
Sent from my whyred using XDA Labs

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