Develop Bugs

Is it just me or is it a REAL B1TCH to get the back cover on?

Geez, I have been fighting with getting the back cover fully attached for an hour. Is there some secret to this?????? There is always 1 clip that will not lock in. Usually the bottom left OR right.
Never had a problem with any other Samsung Plastic backs on 3 other devices!
Bah humbug!

the bottom 4 (2left and 2right) you have to slide in first. if you look at the 2nd ones up from the bottom they're shaped like hooks. so you have you slide them in the press down and the others will click on

it really is more of a hassle than it should be , but working bottom to top on both sides at the same time seems to work for me...
Sent from my Xoom using xda premium

I must have messed up one of those cheezy plastic hooks ... just can't get it to lock in. Argggghhh ..... wtf do you expect for $729 anyway! The bottom left side (right at the curve) just won't snap in. UFB!

It gets easier once you get a feel for it. The first two side ones are a pain, but if you push down and inward, it flexes the cover upward a bit and they pop right in.
I can forsee now the need eventually for a new cover when the tabs wear down
Sent from my Galaxy Nexus

This might sound weird.
But I actually like how you have to click it back it. Its fun for me and I keep doing it even though its unnecessary lol

cancerouspete said:
It gets easier once you get a feel for it. The first two side ones are a pain, but if you push down and inward, it flexes the cover upward a bit and they pop right in.
I can forsee now the need eventually for a new cover when the tabs wear down
Sent from my Galaxy Nexus
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Click to collapse
When it eventually looks like it is in and I snap the TOP ones in that bottom LEFT corner pops up and won't lock down. Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr! Ready to throw it through the window.

bluemoon1221 said:
This might sound weird.
But I actually like how you have to click it back it. Its fun for me and I keep doing it even though its unnecessary lol
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Click to collapse
Yes, sounds weird!

Its defiantly more difficult than the SII was, I found that the first pin on the right is the hardest. I stick the bottom two in then work my way from right to left, and it works ok for my device. It was funny as hell watching the guy in the Bell store struggle with it after putting the battery in, took him almost 5 minutes .

No issues here...
Sent from my Galaxy Nexus using XDA App

I must have damaged 1 of the bottom clips. F'in ridiculous. Whoever designed this needs to be shot. I have had the phone for 5 hours and have spent the last 2 1/2 trying to get the f'in cover on. I give up. Getting a Diztronic case for it anyway. Had that on my GS2 and really liked it. This is totally absurd.

Just one corner won't go. It looks like it is OK until I snap in the TOP then the bottom left corner at the curve pops up.
GOT IT! That bottom left corner piece of **** tiny clip was bent up. I carefully bent it down and it went in.Unbelievable design. Steve Jobs would turn over in his grave.

Back cover won't snap in at the bottom left corner

It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.

It always seems click in better for me if I start at the bottom and work up.

TareX said:
It's only been 1 week and the poor quality, flimsy back cover is showing wear and tear. It won't get into its allocated slot, and by the looks of it, seems that it became a fraction shorter.
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Click to collapse
You're not putting it in correctly. Gotta make sure the bottom tabs are before you start snapping the rest. I have more success getting the right tab in first and messing around till the other tab falls in and the bottom of the cover kisses the phone.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.

SOLVED: Thanks to this guy from androidcentral:
"Originally Posted by DBVille: And, make SURE the hooks aren't bent up. I am betting the hooks have been bent up, at least on one side, from trying to push it closed. (dont ask how I know). Look very closely at the hooks. Put your finger nail under them and pry them up/apart from the back if they are too close to the cover to engage the clips on the phone. When done right, it just snaps on. But, you must get the bottom done first."
The hooks were bent up... fixed them with my nails. Now it snaps back on. Still pretty cheap though.

Or user error?
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.

you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...

wonshikee said:
you're not supposed to snap in the bottom hooks, you lock them in first, then snap in the ones rest...
Click to expand...
Click to collapse
+1 this is how I do it...common sense...
Sent from my Galaxy Nexus using XDA App

Happen to me too the first week. I'm a pro now.
Sent from my Galaxy Nexus using xda premium

God, the build quality and camera are a real disappointment on this phone. thanks for the tip on bending up the tabs.. worked for me..

never the OP's fault that he doesnt know how to put the back cover on.. always Samsung's fault for not making it tard proof.

Zepius said:
never the OP's fault he doesnt know how to put the back cover on.. always Samsung's fault for not making tard proof.
Click to expand...
Click to collapse
Admittedly the back cover of the GN is one of the more complicated ones to put back onto the phone.
Do not force it on - if you do it right, it will go back on with just a little pressure. Like others said before you have to start at the bottom latches and work your way up from there. Note that the bottom latches are different from the others and do not snap in like the rest.

I'm extremely pleased with the build quality of this phone! A product feels VERY well build when you can't make it flex slightly or make the battery cover creak by squeasing the phone a certain way! Looking at you, HTC! The DInc, Thunderbolt, and Rezound that I've had all suffered from that. (Though I couldn't make the Thunderbolt flex)
And anytime you drop an HTC phone, first the battery door flies in the air, then the battery pops out -.-
Samsung on the other hand, the Nexus is VERY solid, battery door doesn't creak nor does the frame. No creaking sounds at all. I cannot flex the phone. What is it with people dissing Samsung for making plastic phones, what do you want them to do? Engineer a new compound? Geez

As so many have pointed out, the cover doesn't snap at the bottom; you start there by inserting the bottom hooks, then snap the sides and top.
In fact, I've found the easiest, most effective way to do it is laying out face down, insert the bottom hooks, then zip up both sides together with my thumbs, finishing with effortlessly snapping the top in.
As for the build, I couldn't disagree more strongly. The back design is brilliant. The phone overall is rock solid, and has solved the common back pop-off battery pop-out of most phones today.
Sent from my Galaxy Nexus using xda premium

I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?

Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
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Click to collapse
There is no issue if you put it on correctly.
Sent from my Galaxy Nexus using Tapatalk

Careful because our store model had a broken back cover since day one. Two sided take is holding it together at the moment.

Tisosview said:
I was at a Verizon store last night. Picked up the phone from the display they had it in. The back cover fell off along with the security device. Does the cover have issues staying on? Would a case solve this issue?
Click to expand...
Click to collapse
Happens at all the stores. Some have ziptied the backcover back on . However, it really is a non issue. In the case of the store phones, the heavy security device that is glued onto the back cover, pulls very hard at the back cover and it creates issues. In reality, given that it is a completely flat piece of plastic that is sitting flush against your phone with no handles, there is no way to exert even remotely the same amount of outward forces on the back cover.
While removing and putting on the backcover doesn't feel great, the cover does a great job, helps keep the phone slim and light, and looks pretty damn good. The store model did put me off due to this same issue with the security device, but I have had absolutely no issues with the backcover, or the phone feeling flimsy (and I came to the GN from the OG!).

LOL the back cover is well built imo. Just because it is thin does not mean it is of poor construction.The people who are having problems just aren't bothering to learn how to put it on. You don't just snap the whole thing on. Put any backcover on incorrectly and you risk damaging it.
I remove my back cover regularly to swap SIMs and although I've had it since release day not only does it look the same as it did when I bought it but it functions perfectly too (stays on nice and tight).
TLDR; If your tabs are bent you're doing it wrong. Don't blame design for your lack of intelligence.

Thank you for the replies. It is reassuring.
I found it funny that the security really didn't work for this device. Since the alarm didn't go off when the back fell off.

Bottom tabs get bent up
I've had my GN for a little over a week. The problem that I have, and I assume the others have, is that the tabs at the bottom get bent up so that they can't hook in.
I bent them down with my fingernail so that they are horizontal again, and it clicked in fine.
My concern is that this is already a problem after a week, and plastic can only take so much bending and fatigue before it totally breaks, which will eventually occur. I would imagine that at least some people who have had their GNs since launch have already experienced this.
Frankly, I think this is a manufacturing issue that Samsung should ultimately address.

creaking

anyone else gets creaking when pressing around the back cover and the bezel around volume buttons?

AznDud333 said:
anyone else gets creaking when pressing around the back cover and the bezel around volume buttons?
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Click to collapse
you sure you have the case completely snapped in?

Tidbits said:
you sure you have the case completely snapped in?
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Click to collapse
yep, took it off and put it back on several times, you would only notice it if you were holding it to play a game like asphalt
the creaking cover is near the part where you stick your nail in to take the cover off
while the bezel creaks right above the volume button

AznDud333 said:
yep, took it off and put it back on several times, you would only notice it if you were holding it to play a game like asphalt
the creaking cover is near the part where you stick your nail in to take the cover off
while the bezel creaks right above the volume button
Click to expand...
Click to collapse
You using the stock cover or a flip cover? Mine doesn't creak at all or maybe I am just deaf.

AznDud333 said:
anyone else gets creaking when pressing around the back cover and the bezel around volume buttons?
Click to expand...
Click to collapse
Definitely do, been having the issue for a while. ..

Tidbits said:
you sure you have the case completely snapped in?
Click to expand...
Click to collapse
Tidbits said:
You using the stock cover or a flip cover? Mine doesn't creak at all or maybe I am just deaf.
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Click to collapse
im talking about the battery cover, not the case lol

mine has creaking near the speaker only on a certain spot its not that bad

Nope, mine does not either. Don't you hate it when you like your phones flawless then you find something minor that really isn't a big deal..... but drives you crazy? LOL
Sent from my SGH-T889 using xda premium

Mine is bad near the led for the camera
Sent from my GT-N7105 using xda premium

My mom's Gnote 2 on AT&T does this as well. Its annoying, but I think they all do this to some extent. If you take the battery door off it doesn't do it. But when you place the device to your ear for calls you can hear the creaking.

Mine used to be silent, but then with me taking it off and on a hundred times trying to figure out the wireless charging I think the tabs get a little worn and don't hold the cover in place as tightly as when new. Sucks, but I bet money a new battery cover will fix it. I just try not to pay attention. I know, that's not what we should have to do with a $650 device, but it is what it is (still the best phone on the market).

I chatted with Samsung asking if this was normal and he said no. I don't think the Galaxy S III had any creaking going on.
Can more people comment?

farfromovin said:
Mine used to be silent, but then with me taking it off and on a hundred times trying to figure out the wireless charging I think the tabs get a little worn and don't hold the cover in place as tightly as when new. Sucks, but I bet money a new battery cover will fix it. I just try not to pay attention. I know, that's not what we should have to do with a $650 device, but it is what it is (still the best phone on the market).
Click to expand...
Click to collapse
Jajaja same here. Right behind the volume buttons. Was not successful with the wireless charging. I think with time or exsecive on/off its bound to happen on a plastic cover. It's flimsy on its own but on the phone, I'm surprised how sturdy it is.
Sent from my SGH-T889 using Tapatalk 2

The Samsung Flip Cover replaces the battery door with one that is slightly thicker. It's not really noticeable, but the phone feels a lot more solid and all of my creeks went away.

MattMJB0188 said:
I chatted with Samsung asking if this was normal and he said no. I don't think the Galaxy S III had any creaking going on.
Can more people comment?
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Click to collapse
Never had that issue with the SIII, but it is an issue with the Note II. Samsung was no help and doesn't have the T-Mobile version in stock yet. A rep told me "this is the first we are hearing of this issue".

Fedway said:
The Samsung Flip Cover replaces the battery door with one that is slightly thicker. It's not really noticeable, but the phone feels a lot more solid and all of my creeks went away.
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Click to collapse
I got a flip cover, but it's hard to use the phone 1 handed... when you pull it out, you need to flip the flap without dropping the phone... and then it kinda hangs there uselessly unless you fold it behind the back which feels weird... I don't know, it looks sleek as heck, but more annoying than useful IMHO
In any case, I'm using my Nilkin case with my Note II and with that I don't hear any creaking because it's a hard shell case, actually makes the phone feel better in the hand (I swear Samsung wants us to drop the phone by making the largest, most unwieldy phone and then putting it into a glossy, plasticky and slippery frame. Sheesh, why can't they take a note from HTC and put some rubberized plastic on it? At least it'll be more scratch resistant.

My back cover and case creak, so annoying! Hope to see some replacement back covers with NFC soon to see if I can fix this...

figured out the issue, the bezel appears to be "loose"
even if it seems perfectly attached, try pushing it in towards the centre abit(so it exposes more glass), mine popped and the creaking is mostly gone.

bezel loose?
AznDud333 said:
figured out the issue, the bezel appears to be "loose"
even if it seems perfectly attached, try pushing it in towards the centre abit(so it exposes more glass), mine popped and the creaking is mostly gone.
Click to expand...
Click to collapse

Creaking phone?

So a few days ago I began to notice that the back of my phone is now creaking, I first heard it when i went to pick my phone up the other morning and it sounded like an old hardwood floor creaking sound, it's progressively gotten worse to where now when i hold my phone during a call if i shift my hand at all the person on the other line can hear it. I was wondering if anyone else had this problem. The creaking seems to be isolated to (if you're staring at the back of the phone) the left half of the phone just below the power button and stops creaking above the phone model number beneath the glass.

parham.derick said:
So a few days ago I began to notice that the back of my phone is now creaking, I first heard it when i went to pick my phone up the other morning and it sounded like an old hardwood floor creaking sound, it's progressively gotten worse to where now when i hold my phone during a call if i shift my hand at all the person on the other line can hear it. I was wondering if anyone else had this problem. The creaking seems to be isolated to (if you're staring at the back of the phone) the left half of the phone just below the power button and stops creaking above the phone model number beneath the glass.
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Click to collapse
Mine is as solid as day 1

Same problem here.
Sent from my LG-LS970 using xda app-developers app

I've noticed this too but after putting my diztronic case over it, the creaking stopped.

My phone rattles when a tap my fingers next to the lens or put the phone down. No creakng yet.
Sent from my Nexus 7 using xda app-developers app

Ive noticed mine on the camera. Whenever i try to tap the back of the phone, it seems like its not perfectly fit or something.
Sent from my LG-LS970

They have a similar thread on the international optimus g page with the same complaint. I wonder if the Nexus owners do to.
Edit: the Nexus has the same issue. Just Google nexus 4 and rattle. Seems pretty wide spread.
Sent from my LG-LS970 using xda premium

kc_exactly said:
They have a similar thread on the international optimus g page with the same complaint. I wonder if the Nexus owners do to.
Edit: the Nexus has the same issue. Just Google nexus 4 and rattle. Seems pretty wide spread.
Sent from my LG-LS970 using xda premium
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Click to collapse
So this makes me curious as to what other defects its going to have, but I'm on to a different issue, phone dropped about 2" and the digitizer broke, so when my new screen comes in i will do a walk through tutorial on how to replace it... starting to wish i had gone with the GS3...

Mine is also doing that. Just started to notice it today. Kinda makes my opinion of the build quality a little less. But still love the phone. Minus the messaging bug. LOL.
Sent from my LG-LS970 using xda premium

If I use my shoulder to hold the phone to my ear I get a creaking sound too. That's the only time I've heard it though. I imagine it has to do with the glass back.

Here, too. It's the camera side, right below it, that creaks. Fortunately, it's only noticeable when I deliberately squeeze it.
Sent from my LG-LS970 using xda app-developers app

solid here....this msg bug you guys are talking about, is it when your typing the sceen jumps and your back at the start of the msg?

Hey, so I just noticed that if I flip the phone over and orient it so the camera is on top, then it will creak when I push on the left side. You can also see the casing move in slightly. It's almost as if it's broken somewhere but you can't see any crack.
I thought the people at Best Buy had said the back was glass but it's looking more like cheap plastic at this point. Is it different on AT&T maybe?

parham.derick said:
So this makes me curious as to what other defects its going to have, but I'm on to a different issue, phone dropped about 2" and the digitizer broke, so when my new screen comes in i will do a walk through tutorial on how to replace it... starting to wish i had gone with the GS3...
Click to expand...
Click to collapse
I dropped mine from chest height and nothing happened to it. That really sucks for you. How much was the replacement screen?

cthedogg said:
I dropped mine from chest height and nothing happened to it. That really sucks for you. How much was the replacement screen?
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Click to collapse
The replacement screen was $130 went with 2 day shipping (Digitizer/LCD Assembly). Just the digitizer was only $60 but it's a good thing I went with the whole assembly because when i was trying to pull the glass out of the housing some of the shards came off by themselves, and revealed that LG "fusing" the glass to the lcd is literally glue covering the entire LCD making it damn near impossible to just replace the digitizer and make it look nice.
Also a few warnings to those disassembling their phones:
1) The battery isnt solid, more like cased in an extreemly soft metal so it will dent if not carefully removed (it's glued into the housing)
2) The chrome edge dent's very easily, have a small ding where i got impatient, TAKE YOUR TIME!
3) When removing the back cover don't cross over the volume rocker, power button, or USB port with the spudger. for the top of the back removal gently push the back cover forward dont try to shove your spudger in their, it wont work lol.
I'm going to be doing a full disassembly guide that's a lot easier to follow than the "engrish" version korea put out for us english speaking techs when my new roll of 3m tape comes in. =P

This cracking is caused by a small piece of sticky under the back cover you can either remove the sticky or ad some more this would prevent the cracking...
I posted a service guide here on XDA search my name for it... It will show how you can remove the back cover... just when taking it off remember the back can crack easy and the plastic can ding or dent rather easy and make sure you don't mess up the power button or the volume buttons
ruthlessbeatle said:
solid here....this msg bug you guys are talking about, is it when your typing the sceen jumps and your back at the start of the msg?
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Click to collapse

Heck..don't take the back off

Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA

parcou said:
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
Click to expand...
Click to collapse
Insert the bottom tabs 1st. Make sure they're engaged properly then work your way up.

wtherrell said:
Insert the bottom tabs 1st. Make sure they're engaged properly then work your way up.
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Click to collapse
trying my darndest to follow these directions but i have a stubborn clip on the bottom right corner of the back cover. it refuses to house properly, and it's to the point where i've tried forcing it and put a little dent in the cover. it seems like shoddy work, and i'm getting rather frustrated at the fact that i have a back cover that just won't sit properly on the phone.

samshin said:
trying my darndest to follow these directions but i have a stubborn clip on the bottom right corner of the back cover. it refuses to house properly, and it's to the point where i've tried forcing it and put a little dent in the cover. it seems like shoddy work, and i'm getting rather frustrated at the fact that i have a back cover that just won't sit properly on the phone.
Click to expand...
Click to collapse
Totally agree....PIA getting mine back on and its still not all the way on!

parcou said:
Totally agree....PIA getting mine back on and its still not all the way on!
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Click to collapse
i know this thread has been knocked back a good amount of pages and i'm not trying to bump for the sake of spamming, but this is definitely an issue for at least two of us on here. nobody else is finding that the back plate doesn't fit properly? i've narrowed it down to being an issue of the bottom two snaps on either side being too close together, most likely from the backplate becoming somewhat deformed. i went into a small local retailer and they made it sound like it was my fault, as though i had removed the backing improperly and caused the issue. i'm going to stop by a larger store later today to see if they'll take a look, but before i go in i want to get some idea of how common this issue is for other people.
so again, is anybody else having trouble closing the phone back up after opening the back cover? is it just me and parcou here who can't seem to get it to fit?

No issue here. I remove my back twice a day and it goes back on with no problem. I just lay it on the device and push it on both sides up near the heart rate monitor until it snaps in place then just go around the edges to make sure it snaps all around. I don't try to line up the top or bottom at all.

Same here
I had the same prob but with a little force an what sounded like a bone break it went on. I have not taking the back off since.

The tab at the top, in the corner, next to the headphone jack will not snap on mine. The back creaks when I squeeze it there, but the gap between the back and the phone just opens back up when I stop squeezing. Does this sound like something I should mention to Verizon? The gap is definitely big enough to allow dirt or moisture to get into the phone.

No problem with mine. placed the battery on and snapped it back together. I had to be showed how to pull the back off. Like they said use the top right corner to do that. - If I remember that right for the side ...

I had the a couple of the clips never seem to click into place. I thought I would break the glass pushing so hard.
I got a black replacement back from Ebay, much more tacky feeling that my original white back. It clicked right into place.

parcou said:
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
Click to expand...
Click to collapse
Sorry, no issue here either.
This totally sounds like a back plate problem tho.
Were you able to get your hands on a new back cover or maybe test out a back cover of a display model at a Verizon store?

parcou said:
Just got my Verizon Note 4 yesterday and of course had to take back off to put battery in....for the life of me I cannot get all the snaps to close on the back cover...If I get them all at the top..I have one two not snapped at the bottom and vice versa...
How in the hell you get the darn back plate to close and snap securely all the way around...? Is there a pattern or tick one needs to follow?
TIA
Click to expand...
Click to collapse
Sorry about that issue. This is weird since I have no problems. I purchased a battery charger and a second battery and I change batteries everyday and have no issues... thank God.
Sent from my SM-N910V using Tapatalk

I've been having that same problem, with both the original backing and the book like car that Samsung makes. The $50 case from Samsung is going back until they're cheaper and I'm just getting something for the back from eBay to cover the open spaces.

Hello,
It's September 2017 - I just got my new old stock Verizon Note 4 and I'm seeing the same back cover problem. Out of the box it was not seated at the bottom edge. I could seat it at the bottom, or top - but not both.
The solution for me was to start by seating the bottom edge and the first clip up both sides. Then I left the rest of the side clips unseated and used my thumbs pressed in the center of the cover to slide it towards the top. I alternated this with working on the top clips and and got one and then the rest seated. I snapped the rest of the side clips in place last.
I hope this helps!
Pete