Hover feature my a$$ - Sprint Samsung Galaxy Note II

Okay, to make a long story short, for the first time ever I'm getting a full phone replacement within a week of having a phone.
Now for the story, get note 2, jump for joy, use s pen, good to go, use s pen again, random lines, dots, accidental screen presses, go to sprint store(affiliate market), "that's simple the hover feature, don't you know how to use your phone" call Samsung "that's simple the hover feature, don't you know how to use your phone" call sprint (corporate) yea that does sound like a faulty unit, we'll get you swapped out right away" now all I wanted was an s pen swap, but I'll live with a fresh phone, but I ask the community now, am I really in the right here for questioning a brand new phone? Or is it truly just the hover feature and I'm just not use to it?
P.S. I do have a screen protector, but I have taken it off to see if the problem still repeated which it did, thus making me reapply the screen protector
Sent from my SPH-L900 using xda app-developers app

If you are a getting a replacement, why did you post this? If your phone was defective, what is the question?

I ordered my phone directly through Sprint and received either a faulty pen or a faulty phone. Went to Sprint and the customer service representative saw that my pen was registering lines in only certain areas and hitting the keyboard while hovering over in air mode. She knew something was up and went to the "technician" to see what he thought. He didn't even look at the phone and just replied, "it's supposed to do that" repeatedly. She even tried to have him look at how inconsistent this "feature" was as it only made marks or registered hits in certain parts of the phone. It made me rather angry that he didn't even bother to acknowledge the customer rep's concern or mine for that matter. I ended up having Sprint replace the whole phone too which was a pretty smooth process.
I think Samsung has some faulty pens and don't want to acknowledge that fact. Perhaps they know some people either don't use the Spen enough to care or won't simply complain about it. The phone is wonderful and the S-pen, when working correctly, is freaking awesome. Best phone I've ever had and I am not trying to bash sprint or samsung but I think it's in there best interest to acknowledge this issue rather than simply saying it is how the phone is supposed to work.

In case your replacement phone has the same issue, please go here...
http://forum.xda-developers.com/showpost.php?p=32908967&postcount=23
This was resolved in the international forums. I was having similar issues and five minutes later the pen was as it should have been. The trick to removing the button cover is to lift from the end opposite the tip. A small clockwise turn and I was all set.

alltimeqb said:
I ordered my phone directly through Sprint and received either a faulty pen or a faulty phone. Went to Sprint and the customer service representative saw that my pen was registering lines in only certain areas and hitting the keyboard while hovering over in air mode. She knew something was up and went to the "technician" to see what he thought. He didn't even look at the phone and just replied, "it's supposed to do that" repeatedly. She even tried to have him look at how inconsistent this "feature" was as it only made marks or registered hits in certain parts of the phone. It made me rather angry that he didn't even bother to acknowledge the customer rep's concern or mine for that matter. I ended up having Sprint replace the whole phone too which was a pretty smooth process.
I think Samsung has some faulty pens and don't want to acknowledge that fact. Perhaps they know some people either don't use the Spen enough to care or won't simply complain about it. The phone is wonderful and the S-pen, when working correctly, is freaking awesome. Best phone I've ever had and I am not trying to bash sprint or samsung but I think it's in there best interest to acknowledge this issue rather than simply saying it is how the phone is supposed to work.
Click to expand...
Click to collapse
THAT!!!! that's exactly what happened to me at the sprint store!!!!! it's like they know!!!

JStu313 said:
In case your replacement phone has the same issue, please go here...
http://forum.xda-developers.com/showpost.php?p=32908967&postcount=23
This was resolved in the international forums. I was having similar issues and five minutes later the pen was as it should have been. The trick to removing the button cover is to lift from the end opposite the tip. A small clockwise turn and I was all set.
Click to expand...
Click to collapse
i'll also keep this in mind, thanks

The screen isn't pressure sensitive either...it's all the s pen.I tried the hovered cardboard trick as well....and the pressure was all the pen. Disappointed Samsung.everyone reviews the phone as having a "pressure input screen", it should read sensor pics up pen data as how hard is being pressed.
Sent from my SPH-L710 using Tapatalk 2

Well it was the pen, just got my new note today and the pen works fine, so if you're having issues, get it replaced
Sent from my SPH-L900 using xda app-developers app

airview not hover.

I have this issue from time to time but its really not a big deal to me, I'll decrease the sensitivity in the pen later on and fix the issue. To lazy to set everything up again even though I have tb

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tubasteve said:
The screen isn't pressure sensitive either...it's all the s pen.I tried the hovered cardboard trick as well....and the pressure was all the pen. Disappointed Samsung.everyone reviews the phone as having a "pressure input screen", it should read sensor pics up pen data as how hard is being pressed.
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
Im guessing youve never used a Wacom tablet before. Thats just how active digitizers work, pressure sensitive pens. No reason to be disappointed.
more characters.

take the pen and tap it on its side a few times quite hard...i read about this fix on here was skeptical tried it and now my spen works awesome
---------- Post added at 06:51 AM ---------- Previous post was at 06:33 AM ----------
http://forum.xda-developers.com/showthread.php?t=1962499 real fix

dchtlh said:
take the pen and tap it on its side a few times quite hard...i read about this fix on here was skeptical tried it and now my spen works awesome
---------- Post added at 06:51 AM ---------- Previous post was at 06:33 AM ----------
http://forum.xda-developers.com/showthread.php?t=1962499 real fix
Click to expand...
Click to collapse
An old fashioned hulk smash always does the trick
Sent from my SPH-L900 using xda app-developers app

How did things get this far without mentioning duct tape, WD40, and "30 grade oil and ball bearings"? It's all ball bearings these, everybody knows this.
For (S) pen n00bs like me, I like it so far. Luckily, (knock on wood) I seem to have a good one out of the box. I've used the notepad feature for my last trip to Home Depot. Sorta difficult at first to write on it. Kinda gotta "figure it out" for yourself, I think.
One feature I had to get used to was hovering the pen over buttons. Mine seemed "click-happy" anytime I hovered over a button. Again, practice.
So far, I am VERY pleased with the Note 2. (Rooted stock w/ TWRP recovery)

Related

S pen false touching in certain areas

I've had the phone a few hours and already I've noticed the pen "touches" the screen while not actually touching in certain areas...
Like ill just be hovering over parts of the screen such as the L area of the keyboard and it triggers a touch...so when hovering quickly over the screen random things get pressed.
Am i alone or is this a wide spread problem?
Sent from my SPH-L900 using xda app-developers app
Here is a screen shot of me trying to cause the issue. It seems to happen around the pen holder
Sent from my SPH-L900 using xda app-developers app
reinaldistic said:
I've had the phone a few hours and already I've noticed the pen "touches" the screen while not actually touching in certain areas...
Like ill just be hovering over parts of the screen such as the L area of the keyboard and it triggers a touch...so when hovering quickly over the screen random things get pressed.
Am i alone or is this a wide spread problem?
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
Not happening to me.
Sent from my SPH-L900 using Tapatalk 2
That used to happen to me on my gnote .what I used to have to do was calibrate my screen in order to use spen correctly..
ralphie1267 said:
That used to happen to me on my gnote .what I used to have to do was calibrate my screen in order to use spen correctly..
Click to expand...
Click to collapse
I'm not finding the screen calibration option on my Note 2. Any hints as to where it can be found?
supposedly that means your pen is too sensitive? they discuss this in the international thread. under the button? on the s pen supposedly you can turn it one was to lessen sensitivity and the other to increase?
went to the sprint store and tried their display phones... their styluses worked just fine on my phone and my stylus screwed around in their phone... i brought it to their atention and they should be replacing it when they have parts or a new phone come in.
mine is doing it. too. It seems to do it only as I bring the pen near the screen where it justrecognizes it. It'll start registering and unregustering the pen causing a doubke tap that zooms or acts as touches. the gnote 10.1 pen works better with it. its worse on the edges. same on my gn101. edges are wonky.
i had a test with a coworker's gn2. the problem is not as prevalent with his and didn't happen enough to be a problem. mine stutter touches as i come in to the "zone." if i hang out about .5" area i get the stutter. going .25" or closer and it works fine. his pen worked better with mine but still had some stuttering, just not as much. i didn't test my pen on his note. i should do that next.
just tested it and it is the pen. it stutter taps on his. so either i get sprint to replace it or just buy an aftermarket one later.
holy smokes - quick search finds the stylus to be $30! contacting sprint soon.
more testing - seem that my pen is too sensitive for the phone, but it works better than the gn101's pen on the tablet. it allows finer lines with less breaking up when drawing. on the phone, the gn101's works perfectly with not false touches or stuttering. now i wish i could increase the sensitivity on my gn10.1 and decrease it on the gn2.
i called sprint and the only option is to replace the entire phone as they don't have replacement styli.
and now the solution to the problem (very low tech and brutish): slam the thing on a hard surface. not the tip! i just hit it a few times on a stack of paper and it works perfectly now.
solution was found here: http://forum.xda-developers.com/showpost.php?p=33359594&postcount=5
and a more delicate and proper solution:
http://forum.xda-developers.com/showpost.php?p=33438105&postcount=4
madsquabbles said:
i had a test with a coworker's gn2. the problem is not as prevalent with his and didn't happen enough to be a problem. mine stutter touches as i come in to the "zone." if i hang out about .5" area i get the stutter. going .25" or closer and it works fine. his pen worked better with mine but still had some stuttering, just not as much. i didn't test my pen on his note. i should do that next.
just tested it and it is the pen. it stutter taps on his. so either i get sprint to replace it or just buy an aftermarket one later.
holy smokes - quick search finds the stylus to be $30! contacting sprint soon.
more testing - seem that my pen is too sensitive for the phone, but it works better than the gn101's pen on the tablet. it allows finer lines with less breaking up when drawing. on the phone, the gn101's works perfectly with not false touches or stuttering. now i wish i could increase the sensitivity on my gn10.1 and decrease it on the gn2.
i called sprint and the only option is to replace the entire phone as they don't have replacement styli.
and now the solution to the problem (very low tech and brutish): slam the thing on a hard surface. not the tip! i just hit it a few times on a stack of paper and it works perfectly now.
solution was found here: http://forum.xda-developers.com/showpost.php?p=33359594&postcount=5
and a more delicate and proper solution:
http://forum.xda-developers.com/showpost.php?p=33438105&postcount=4
Click to expand...
Click to collapse
still waiting for the sprint store to get replacements of any kind so I decided to try the second fix "the potentiometer one"... it worked perfectly! this should be made into a sticky for future owners who have this issue
btw the"left" potentiometer is the one closest to the tip
Sent from my SPH-L900 using xda app-developers app
reinaldistic said:
btw the"left" potentiometer is the one closest to the tip
Click to expand...
Click to collapse
I was just coming to ask this. Being a lefty I was confusing myself as to which one it was!
i posted a more detailed post on the galaxy note 10.1 forums yesterday
http://forum.xda-developers.com/showthread.php?t=1964551

HELP PLEASE SPen stylus writes when not touching the screen !!

When I got my note 2 the stylus worked fine but now when its hovering over the screen it will write on the screen! The attached picture shows what I mean. Only the word "Hello" was written with the stylus touching the screen the other marks are with the pen hovering over the screen.
I have noticed that it works fine if the stylus is close to the screen and only writes on the screen when its about 1cm away from it. This also has the effect that if you are trying to switch things off/on in the settings menus as you move the pen closer it will switch it over at 1cm and then switch it over again when you touch the screen. Does anybody know how to fix this short of doing a factory reset? (which i haven't tried yet).
Many thanks
Steve
Hi I'm just gonna relate to my experience with the note 1. I had the same issue with the s-pen and so did many at release just take it to your store and get one replaced. Its probably a defective pen.
Sent from my SGH-I717M using xda premium
Hmm, I bought mine from Amazon in Germany and im in the UK so not that easy. I know someone else with a note 2 so I'll try there pen on mine. Thanks for the info.
Sent from my GT-N7100 using xda app-developers app
I had same problem too..
I read on other thread, the easiest way to solve it is by flicking the S-Pen several time (or maybe hit it to hard surface carefully)
http://forum.xda-developers.com/showthread.php?t=1922533
This was my thread from way back.
There have also been others who are having the same issue, with their own threads.
Long story short, there is a miscalibration on the potentiometer of the pen. Some have said to give your pen a good slam on the desk, tip first.
Some say open the panel of the button and adjust something inside.
I took the easy route and went back to the Samsung store, and got a replacement pen.
No troubles so far.
Ive just tried another pen from a friend and that works fine. I'll set if I can get Amazon Germany to send me a replacement pen.
Thanks for all the quick replies.
Sent from my GT-N7100 using xda app-developers app
Same issue with AT&T Note II -- one imagines they should test these things (or include spares or something)... Very frustrating.
Same here, but I thought it was normal behaviour. I got the phone from Vodafone UK.
Shall I ask for a replacement?
Samsung have sent me one no problem. You can either phone them or go through their contact us page. If you phone they want a receipt emailed but if you do it the other way they just want where you bought it from. Mines confirmed as sent with 5 to 10 days delivery
Sent from my GT-N7100 using xda app-developers app
Fix S-Pen on Samsung Galaxy Note II/2 - writes when not touching screen
Tapping the pen will work, but it take a few attempts. Hold it by the back end and flick the tip end down onto the hard surface so as to not damage the plastic writing tip.
Also, note that the problem can be caused by a on-off sticking pen button. The pen button clips over a post and rocks on-and-off of a momentary switch which makes a click when depressed. Carefully pop out by getting under the depressable end (toward the writing tip end of the pen) and it will pop up and out. Clean out the area below, and around the momentary switch, thoroughly, perhaps with canned air, perhaps also with a careful wiping-out. (There's a switch lubricant or some sort of white stuff that's sometimes still present from manufacturing process, and I think maybe causes the switch to stick, or something which MIGHT contribute to problem -- anywho, cleaning it out is a needed issue I've seen on two out of three of these Note II devices I bought.) After cleaning Replace the button by first sliding in the tab-end, then snapping down the other end over the plastic cross bar (carefully!).
Test the button and make sure it presses the switch and clicks, then springs right back up easily.
.
OK, try it out.
Repeat the tip-tapping process a few more times if it's still acting up.
This process worked on both pens. Was actually quicker than screwing around with getting T-Mobile or Samsung to fix it for me. Have fun.
All you need to do is hit the tip of the pen on a table. A bit hard.
worked for me!
With the back, hit it lightly on the desk.

S Pen way too easy to lose!

So, I've owned every single version of the Note. Prior to owning the Note 4, I've only lost on S Pen and that was the one on the original Note 1. To this day I have no clue how I did it, but I lost it. Never came close to losing another since. However, in the five months I've owned the Note 4, today marks the second time I've lost the damn S Pen to this device! It seems like the enclosure for the pen on this version of the Note is really shoddy and much less secure than other versions. Many instances of my pen randomly popping on with a slight fall and such.
The first time I lost the S Pen, it was because—as stupid as this is—I had taken my case off the phone and somehow, the process of taking the case off slightly dislodged the S Pen from its housing. I had no idea this had happened. I was on the subway train preparing to exit and AFTER I had exited the train with the phone in my hand, my S Pen alert went off. That's when I realized the expensive S Pen was MIA! Apparently it fell completely out of its housing once I started walking, How absurd! I was able to purchase new OEM S Pen for cheap during the holidays, and I've been paying close attention to it ever since. As stated, there's been several times since that I've had to push the pen back in its housing because it had loosened itself. Very concerning.
Today, I had existed a vehicle with bags and I forgot I had my Note on my lap. When I got up, the Note fell on the ground face up. I didn't realize anything was wrong until I walked about 10-15ft then my S Pen alert went off. That's when the elusive S Pen was once again missing in action! I searched everywhere and could not find that damned thing! I don't know if someone actually picked it up in that short amount of time or what, but it is gone! Has anyone else had or noticed this problem?? Never had my S Pen dislodging itself on the Note 1, 2 or 3. This has me pissed! Now I have to spend money I really don't have at this time to purchase another one of these damn pens because I really do use mine quite often.
ive only had my note 4 for about 2 months but my s pen has yet to fall out yet. knocks on wood.
Both scenarios are have happened to me on all of my notes...and the pen has sometimes come dislodged/fallen out.
NEVER has the pen ever fallen out during normal use.
Sorry you've had such issues but i can say that I've dropped by Note 4 a few times from pretty high up and the pen has never fallen out.
Edit: the only thing I can think of is maybe people who use the pen more, will cause more wear on the sides of the pen so it doesnt stay as snug in the holder? I dont use my pen nearly as much as other people so the pen stays nice and snug.
Interesting. Never had issues with the S Pen. One thing I noticed and want to confirm with you guys... on the Note 3 you could push the S Pen in slightly and it clicks out on a spring. Push it back in and it locks in place. On the Note 4 it doesn't seem to have a spring in it. Is that normal?
svengalis said:
ive only had my note 4 for about 2 months but my s pen has yet to fall out yet. knocks on wood.
Click to expand...
Click to collapse
Yes, usually it has to be (for me) some sort of abnormal circumstance. In just normal use, I've never had an issue. But if I drop the phone or like I said... taking a protective case off, I've noticed my S Pen easily becomes dislodged.
erick161 said:
Both scenarios are have happened to me on all of my notes...and the pen has sometimes come dislodged/fallen out.
NEVER has the pen ever fallen out during normal use.
Click to expand...
Click to collapse
Same with me except this issue has only arisen for me using the Note 4. I've never used a case on any of my other Notes, so I'm sure that's one big reason why this issue has been foreign to me until now,
nyydynasty said:
Sorry you've had such issues but i can say that I've dropped by Note 4 a few times from pretty high up and the pen has never fallen out.
Edit: the only thing I can think of is maybe people who use the pen more, will cause more wear on the sides of the pen so it doesnt stay as snug in the holder? I dont use my pen nearly as much as other people so the pen stays nice and snug.
Click to expand...
Click to collapse
That could be an issue too. Normal wear from more usage. Still, it's very concerning. Seems like my pen dies to pop out whenever it can.
heXacode said:
Interesting. Never had issues with the S Pen. One thing I noticed and want to confirm with you guys... on the Note 3 you could push the S Pen in slightly and it clicks out on a spring. Push it back in and it locks in place. On the Note 4 it doesn't seem to have a spring in it. Is that normal?
Click to expand...
Click to collapse
It seems to me like the s pen on the Note 3 was much more secure. I seem to remember a more of a "clicking" into place on that phone. On the Note 4, seems like it just slides in but it's not really "locked" in, not that it ever was, just more-so noticeable on the Note 4.
Dr. Evo said:
It seems to me like the s pen on the Note 3 was much more secure. I seem to remember a more of a "clicking" into place on that phone. On the Note 4, seems like it just slides in but it's not really "locked" in, not that it ever was, just more-so noticeable on the Note 4.
Click to expand...
Click to collapse
No. What I mean is on the Note 3 you push it and it clicks out a little bit for easier retrieval. Kind of like a regular ballpoint pen. When you push the button on the top down once the ballpoint appears. Push it again and it slides back inside the pen. That's what the S Pen on the Note 3 did. On the Note 4 it doesn't do that. That's what I'm trying to figure out if that's normal and made like that or do I have a defective spring?
Dr. Evo said:
AFTER I had exited the train with the phone in my hand, my S Pen alert went off. That's when I realized the expensive S Pen was MIA!
...
I didn't realize anything was wrong until I walked about 10-15ft then my S Pen alert went off. That's when the elusive S Pen was once again missing in action!
...
Has anyone else had or noticed this problem??
Click to expand...
Click to collapse
I haven't had a problem with the S Pen falling out on its own (though I've only had my phone a short while), but I have noticed that the S Pen alert barely ever fires. I think the alert could be a great feature, but I don't trust it based on my experiences so far. Interestingly, if I walk away with the S Pen in-hand, the alert never fires. If I walk away with the phone in-hand, it sometimes fires. I don't know if that behavior is intentional, or if its just random and I'm seeing a pattern that's not really there. At any rate, I think that the S Pen alert would be better if it was more sensitive. It might have helped you find yours in the two scenarios that you described above.
On a related topic, I was thinking of proactively getting a second S Pen, with the expectation that I'll probably lose the original at some point (or, more likely, break it from chewing on it; it's pretty flimsy). I was going to use the discount code that Samsung emailed me when I registered my handset, but the bloody thing is $30! I know that I can get one cheaper elsewhere but, Just out of curiosity: Is there some magic in the S Pen that makes it expensive, or is the cost pure hype?
Sounds like your problem is your case. I had the pen fall out when I remove the back cover on occasions. Other than that it's in there and doesn't pop out.
Don't know if I'd call it magic, but I tried two different oem (NOT Samsung) s pens. Garbage. I finally knuckled and shelled out for the real thing as a backup. The cheap ones either didn't fit in the holder, didn't react with the phone correctly, or both.
Dr. Evo said:
So, I've owned every single version of the Note. Prior to owning the Note 4, I've only lost on S Pen and that was the one on the original Note 1. To this day I have no clue how I did it, but I lost it. Never came close to losing another since. However, in the five months I've owned the Note 4, today marks the second time I've lost the damn S Pen to this device! It seems like the enclosure for the pen on this version of the Note is really shoddy and much less secure than other versions. Many instances of my pen randomly popping on with a slight fall and such.
The first time I lost the S Pen, it was because—as stupid as this is—I had taken my case off the phone and somehow, the process of taking the case off slightly dislodged the S Pen from its housing. I had no idea this had happened. I was on the subway train preparing to exit and AFTER I had exited the train with the phone in my hand, my S Pen alert went off. That's when I realized the expensive S Pen was MIA! Apparently it fell completely out of its housing once I started walking, How absurd! I was able to purchase new OEM S Pen for cheap during the holidays, and I've been paying close attention to it ever since. As stated, there's been several times since that I've had to push the pen back in its housing because it had loosened itself. Very concerning.
Today, I had existed a vehicle with bags and I forgot I had my Note on my lap. When I got up, the Note fell on the ground face up. I didn't realize anything was wrong until I walked about 10-15ft then my S Pen alert went off. That's when the elusive S Pen was once again missing in action! I searched everywhere and could not find that damned thing! I don't know if someone actually picked it up in that short amount of time or what, but it is gone! Has anyone else had or noticed this problem?? Never had my S Pen dislodging itself on the Note 1, 2 or 3. This has me pissed! Now I have to spend money I really don't have at this time to purchase another one of these damn pens because I really do use mine quite often.
Click to expand...
Click to collapse
Sounds like you need to stop dropping your device... Problem solved..
Android300ZX said:
Sounds like your problem is your case. I had the pen fall out when I remove the back cover on occasions. Other than that it's in there and doesn't pop out.
Click to expand...
Click to collapse
Yeah, the case was the problem because I replicated it more than once to troubleshoot the first incident. Afterwards, I decided not to use a case. The Note 4 is beautiful and I couldn't stand having it hidden under plastic. However, as I've stated, the pen has became dislodged on numerous other occasions when it really shouldn't have. That's the concern. I guess I wanted to know if any one else had a similar issue.
Thread cleaned. Everyone is entitled to share their opinion on any thread discussion as long as it is not attacking or insulting to any other individual. Please watch what you post and how you post it or thread will be shut down. Thank you all for your continued contributions and attention to this.
Edfunkycold
Have a great day!
mcmannion said:
I haven't had a problem with the S Pen falling out on its own (though I've only had my phone a short while), but I have noticed that the S Pen alert barely ever fires. I think the alert could be a great feature, but I don't trust it based on my experiences so far. Interestingly, if I walk away with the S Pen in-hand, the alert never fires. If I walk away with the phone in-hand, it sometimes fires. I don't know if that behavior is intentional, or if its just random and I'm seeing a pattern that's not really there. At any rate, I think that the S Pen alert would be better if it was more sensitive. It might have helped you find yours in the two scenarios that you described above.
On a related topic, I was thinking of proactively getting a second S Pen, with the expectation that I'll probably lose the original at some point (or, more likely, break it from chewing on it; it's pretty flimsy). I was going to use the discount code that Samsung emailed me when I registered my handset, but the bloody thing is $30! I know that I can get one cheaper elsewhere but, Just out of curiosity: Is there some magic in the S Pen that makes it expensive, or is the cost pure hype?
Click to expand...
Click to collapse
I don't think even Samsung has a great deal of faith in that s pen alert based upon the way they describe it. I too have had iffy results on getting it to alert so a gave up on it. Also fearful of eventually laying it down and losing it I bought a spare and it sits in a drawer.
As for the cost.. You hit it on the head.. Pure hype. Accessories are almost always marked up 60-70%. But it's essential to those of us who really use it, so they feel safe in charging that much for it.
I too had the same problem. One day i dropped my phone and it hit the edge of the dresser & dislodged the pen only half way out befire it hit the floor and broke the pen in half at the S-pen button. The pen still worked though, so i put a piece of scotch tape about 2" long vertically up the pen to keep it together until i got a new one. I carefully wrapped the piece of tape centering it over the pen button and the 1/2 wide tape went around the pen 1 layer thick almost perfect. Low and behold the pen works perfectly and it always stays in without any issues ! .... Hope you try it : )
---------- Post added at 05:32 PM ---------- Previous post was at 05:26 PM ----------
I too had the same problem. One day i dropped my phone and it hit the edge of the dresser & dislodged the pen only half way out befire it hit the floor and broke the pen in half at the S-pen button. The pen still worked though, so i put a piece of scotch tape about 2" long vertically up the pen to keep it together until i got a new one. I carefully wrapped the piece of tape centering it over the pen button and the 1/2 wide tape went around the pen 1 layer thick almost perfect. Low and behold the pen works perfectly and it always stays in without any issues ! .... Hope you try it : )
erick161 said:
Both scenarios are have happened to me on all of my notes...and the pen has sometimes come dislodged/fallen out.
NEVER has the pen ever fallen out during normal use.
Click to expand...
Click to collapse
My friend has lost several on all of his phones. He's very rough with stuff. I've had every note and still do to this day. Never had a pen pop out or lost, except my note 2 pen is gone. I loaned it to the friend and he lost it. Maybe change the settings to make a sound when it comes out.
Fixed loose pen with clear nail polish
I'd forgotten about this thread; thanks to the recent posters for bumping it.
Since my original post last year, in which I stated that I hadn't had problems with the S Pen falling out of my Note 4, the S Pen has become progressively looser to the point that it falls out on its own. I tried a variety of solutions to get it to stay in, and finally found one that works, and that seems to be durable, after about a month of usage:
I painted the tip of the pen with a few coats of clear nail polish.
Let me define what I mean by "tip" in this context. I specifically painted the:
o Sides of the pen (i.e. the smooth narrow edges, not the textured wide edges);
o Starting at the little grooves that hold the pen in the phone, and;
o Ending at the point where the body of the pen starts to curve towards the nib
I applied four, thin coats of nail polish, following the drying/recoating instructions on the bottle. Furthermore, I let the whole thing dry for two days before inserting it back into the phone, just to make sure it was fully cured. Lastly, I used a small file to clear any residue from the original grooves. I don't think that I actually got any nail polish in there, but I wanted to make sure that they were nice and sharp so the little hook inside the phone would catch the pen firmly.
So far, so good. The pen stays in firmly - at least as firmly as when the phone was new. The nail polish is intact and unscathed; it doesn't seem to be scratching or otherwise coming off inside the phone.
HTH, and good luck.
I must be lucky. In December this will be my daily phone for 2 years. My S-Pen has been tight and snug since the day I bought it. As far as dropping the phone, I've only dropped the phone really good once. Incidentally it was right after I stopped using a case because I had just purchased an extended battery. Alas, after that drop it crumpled my s-pen slot slightly making it even more snug. No luck at life, but by god this S-Pen is here to stay.
I fastened a 2 ft chain between my spen and phone. Biker wallet style! Haha j/k

Looks like I'm the first moron to get their S-pen stuck. Yay.

No idea what happened. I just slid my s-pen into the body, no problem, but the cap didn't click back out past the o-ring to be flush with the body. It now sits in the body just past the o-ring/seal and will not come out. No idea WTF to do, but this is WAY worse of an issue than people putting the pen in backward on the 5. This wasn't avoidable. Pushing it in further, there's no feedback click and there's not enough force in the spring action to move it back out past the o-ring/seal. Not fun. Kinda pissed.
Any idea on how to coax it back out without scratching or gouging the finish anywhere?
*Update*
Using a thumbtack I very carefully poked the seal all the way around with the side of the point and was able to lightly pry it in a corner to get the end of the pen past the seal. Everything is fine now. Everything still works.
Note to everyone, it takes almost no pressure at all to get the pen seated properly, if you push it in too far (because you have fat fingers and you can't tell how far you're going past your case, like me) it can get stuck on the seal. Lightly press the pen back in and when it clicks, it's seated, stop pushing.
Don't know what o-ring or seal you are referring to. The s-pen chamber is sealed off. I doubt the pen docking hole is sealed itself since you can use the pen underwater anyway. Also, stop pushing when you feel the pen click back into place? Okay, but then you have to push fairly hard to retract the clicky pen top. All of that pressure is trying to push the pen further into the phone first, and since it can't go anywhere, the pen top retracts instead. I'm not following what you're saying at all.
This happened to me too. Had to use the tip of a pin to get the S-Pen button to pop back out again. Not sure why it happened, but there's a big YouTube video on this exact issue with the Note 7. Mine happened ironically after I did a water test in the bathroom sink to test the water resistance of both the phone & the pen. It passed the test - just under a minute under a couple inches of water.
What gives?
Just wanted to say this happened to me too, also after getting it wet. I had to use a razor blade to pry it out l, luckly I didn't scratch anything though.
JinxtPhoto said:
Note to everyone,
Click to expand...
Click to collapse
that was the worst pun I've seen on XDA in a while
Nitemare3219 said:
Don't know what o-ring or seal you are referring to. The s-pen chamber is sealed off. I doubt the pen docking hole is sealed itself since you can use the pen underwater anyway. Also, stop pushing when you feel the pen click back into place? Okay, but then you have to push fairly hard to retract the clicky pen top. All of that pressure is trying to push the pen further into the phone first, and since it can't go anywhere, the pen top retracts instead. I'm not following what you're saying at all.
Click to expand...
Click to collapse
My bad, I'm talking about the new ridge that blocks the pen from being able to go in backwards. It's got a rubberized finish at that ridge and that is where the click tip got hung up.
JinxtPhoto said:
No idea WTF to do, but this is WAY worse of an issue than people putting the pen in backward on the 5.
Click to expand...
Click to collapse
One phone does not make an "issue." If it's an issue you'll by joined by others in short order. Until then your phone or S Pen has a singular defect. But thanks for queuing the OMG! crowd so this thread can grow needlessly to multiple pages like the RAM and glass scratching threads.
BarryH_GEG said:
One phone does not make an "issue." If it's an issue you'll by joined by others in short order. Until then your phone or S Pen has a singular defect. But thanks for queuing the OMG! crowd so this thread can grow needlessly to multiple pages like the RAM and glass scratching threads.
Click to expand...
Click to collapse
By worse of an issue I meant that putting then s-pen in backwards problem with the Note 5 was as simple as not putting the s-pen in backwards... That's a user error situation. If more people start having the same issue as I had with the Note 7, during normal use, that's an absolutely true statement for me to have made. And 3 people have apparently had the same thing happen to them thus-far. Maybe it's not something that will effect everyone. Just sharing my personal experience.
I apologize if it seemed I was aiming at stirring things up, as tone isn't something one can convey well using text. That was not my intent. I just suspected that this might be something we see start popping up a bit in the forum. For $850+ USD it's not something I expected to happen and my initial shock may have weighted my words/tone incorrectly.
BarryH_GEG said:
One phone does not make an "issue." If it's an issue you'll by joined by others in short order. Until then your phone or S Pen has a singular defect. But thanks for queuing the OMG! crowd so this thread can grow needlessly to multiple pages like the RAM and glass scratching threads.
Click to expand...
Click to collapse
Do you ever have something positive to say?
Sent from my SM-N900V using XDA Free mobile app
The clicky button on top of the S Pen can sometimes get stuck outside of the Note7, too. Take yours out and instead of a quick click to lock it down, click and hold for a few seconds then let go. It will stay down and you'll have to fiddle with it to get it back up. I was able to replicate this a few times yesterday, but it doesn't seem to be doing it now. Hopefully it stays like that.
Wow.
Im sorry to hear all that. I heard of the note 5 people putting there sitck in backwards. I had the ntoe 3 and note 4 edge, never try to put my stick in backwards ever.
But this is just putting it in just a little to good lol...
I do worry that the clicker on the spend will go out it and it will be hard to remove but never thought it would just get stuck from pressing it in to hard.
This is way worse than note 5 reverse spen issue. Anyone in right mind wouldn't push pen in reverse as nib will be facing opposite which fingers should know as reflex when sliding in and to actually get to jam force needs to be applied. Note 7 stuck spen problem is like it happened even when one put it back as one is supposed to put it back. Hope Samsung will release bug fix firmware patch soon
too be honest people hardly use the s pen
Happened to me too... Ordered a new one.
https://youtu.be/LBlRKwX2QPE
KamrapterHD said:
too be honest people hardly use the s pen
Click to expand...
Click to collapse
Speak for yourself... Most people I know bought the note specifically for the S-pen... Once they started using it it became second nature.
Just because you don't use it much does not a mean others don't...
Lightn1ng said:
that was the worst pun I've seen on XDA in a while
Click to expand...
Click to collapse
I can't believe it, I literally lmao
JinxtPhoto said:
No idea what happened. I just slid my s-pen into the body, no problem, but the cap didn't click back out past the o-ring to be flush with the body. It now sits in the body just past the o-ring/seal and will not come out. No idea WTF to do, but this is WAY worse of an issue than people putting the pen in backward on the 5. This wasn't avoidable. Pushing it in further, there's no feedback click and there's not enough force in the spring action to move it back out past the o-ring/seal. Not fun. Kinda pissed.
Any idea on how to coax it back out without scratching or gouging the finish anywhere?
*Update*
Using a thumbtack I very carefully poked the seal all the way around with the side of the point and was able to lightly pry it in a corner to get the end of the pen past the seal. Everything is fine now. Everything still works.
Note to everyone, it takes almost no pressure at all to get the pen seated properly, if you push it in too far (because you have fat fingers and you can't tell how far you're going past your case, like me) it can get stuck on the seal. Lightly press the pen back in and when it clicks, it's seated, stop pushing.
Click to expand...
Click to collapse
This sucks. I hope it is just yours (sorry, I'm not sorry) and not a wide spread issue. One way to avoid this issue is to click the top of the spen before inserting it into the device. I know you shouldn't have to, but its just a suggestion.
---------- Post added at 11:41 AM ---------- Previous post was at 11:39 AM ----------
KamrapterHD said:
too be honest people hardly use the s pen
Click to expand...
Click to collapse
wut? I use it all the time. Its better than your finger for almost anything. I find it more comfortable than my finger, even when swiping.
I haven't had a Note since my N3. Have the capacitive buttons always been responsive to the SPen or is this new? I dont think my N2 or N3 were.
I find it extremely amusing that every year Note users have to have their annual "Stuck Pen" thread.
Also, if you hold the phone with the pen slot facing away from you, and tap the other bottom corner on your hard with sufficient force, the pen will come out. Just so you don't have to dig your pen out.
bajasur said:
Happened to me too... Ordered a new one.
https://youtu.be/LBlRKwX2QPE
Click to expand...
Click to collapse
Same issue here the pen's spring gets stuck and then you cant remove it from phone. Get a new phone they didn't wan to replace the pen only.

Possibly loose SPen

Been about three times now. The SPen is in the phone but about to come out as if it has been clicked.
While I never touched the SPen at all.
Do note I'm using the case that came with the phone.
I don't think that the pen can be accidentally touched as the case covers that part while.
Would like to know if the same has happened with any of you out there.
Thank you for your time.
Well, no, not with this one, or any of my previous notes
Mine came out on it's own once, but maybe I or my kids didn't put it in properly. I actually lost it, but alarm sounded and I went back to look for it and found it. Since it never happened again, I'm leaning towards operator error. I've seen replacement pens for $30, so I'm not loosing sleep over it.
you need to make sure when you "click" it in you aren't actually "unclicking" the top of the pen. I used to do this on my note 8 ALL the time.
pete4k said:
Mine came out on it's own once, but maybe I or my kids didn't put it in properly. I actually lost it, but alarm sounded and I went back to look for it and found it. Since it never happened again, I'm leaning towards operator error. I've seen replacement pens for $30, so I'm not loosing sleep over it.
Click to expand...
Click to collapse
Where did you see the s pens for sale? I would like to get a black or silver one, as I dont like the blue one that came with the aura glow model
I've seen it at B&H, which is large camera/electronic store in NYC for $30 online, but only blue. Samsung should have it for $42, if you have credit for preorder, could be way to use it?
I'm waiting for Amazon to stock it, now they only have N8 and N9. I was thinking to maybe order yellow, but I'm not in a rush, especially that I have 2 extra s-pen from N7 and they work, except for gestures.
winol said:
Where did you see the s pens for sale? I would like to get a black or silver one, as I dont like the blue one that came with the aura glow model
Click to expand...
Click to collapse
You can buy them for $30 direct from Samsung.com. The black one is in stock right now. Just be aware, if you have the Aura Glow, then your frame is silver. The button or cap of the black S-Pen is black.l, so it won't match. I plan to buy the white S-Pen when its back in stock, since it has the silver cap.
Thanks bro!
pete4k said:
I've seen it at B&H, which is large camera/electronic store in NYC for $30 online, but only blue. Samsung should have it for $42, if you have credit for preorder, could be way to use it?
I'm waiting for Amazon to stock it, now they only have N8 and N9. I was thinking to maybe order yellow, but I'm not in a rush, especially that I have 2 extra s-pen from N7 and they work, except for gestures.
Click to expand...
Click to collapse
Actually I saw one on Amazon the other day. It was for the 10. They had blue, but the other colors were for the 9, e.t.c.. So they are on there, just have to search and go through the listings..
Sent from my Note 10+ using Tapatalk
I've had mine pop out multiple times. So far I've been lucky that it pops out but hasn't completely fallen out. Kind of concerning.
gottahavit said:
you need to make sure when you "click" it in you aren't actually "unclicking" the top of the pen. I used to do this on my note 8 ALL the time.
Click to expand...
Click to collapse
I'm guessing and I think this is what happened.
I must have taken out the pen and started playing with it by clicking it and when I put it back in the phone I must have done so with the clicked in position.
So basically when I put the pen in with the clicked in position the press and click sound would come but not for the pen setting in the phone but for the button release and since we intuitively are used to associating the sound with the pen being in place it must have been loose all along.
Guess Samsung should have made a mechanism to avoid this obvious problem, maybe by playing a small beep when the Spen is in place, possibly they can release the same in a future update.
For now gotta keep this in mind or stop playing with the pen.
So today my phone dropped (about 4 feet). The pen flung out of it and cracked in half. I guess its better than the glass cracking but I'm surprised it made it out of the phone.
NEERO said:
Guess Samsung should have made a mechanism to avoid this obvious problem, maybe by playing a small beep when the Spen is in place, possibly they can release the same in a future update.
Click to expand...
Click to collapse
I've gotta say I have to disagree with you there. I don't think Samsung should've done more, or should've fdone anything differently. I didn't have the first Note, but I've had each one since the Note 2 was released. Throughout multiple phones and multiple years, I've NEVER had an Spen accidentally eject, so I can say with certainty that it isn't a fault of Samsung.
NEERO said:
For now gotta keep this in mind or stop playing with the pen.
Click to expand...
Click to collapse
Well there ya go. That's the cause of your problems, not something Samsung did or didn't do. Just to be clear, I use my Spen quite a bit every day.
Sent from my SM-N975U using Tapatalk
howie411 said:
So today my phone dropped (about 4 feet). The pen flung out of it and cracked in half. I guess its better than the glass cracking but I'm surprised it made it out of the phone.
Click to expand...
Click to collapse
my work trouser pockets are fairly shallow I've lost mine a few times now in varying ways either knocking it up out of my pocket or it sliding out while I've been sitting, luckily my case has 100% protected the phone every time other than a hairline crack in the screen protector, but everytime it has made the jump at over 2 foot the pen has fired clean out of the phone and I've had to have a look round for the pen (black pen doesn't stand out too well) luckily it's never damaged the pen, but it does seem to come out fairly easy with any impact as it only seems like a friction fitting and not any mechanical hold.
so to me the more you use the pen it will likely get looser as it does only seem it's there purely on friction with the port it lives in.
The extraction button just pops out to grab the s pen, it does not secure the spen in any way, what maintains the s pen in place, are two dents placed about 2 cm from the tip, which I guess get caught inside by a pressure retainer, like some cabinet doors do, so, an impact will eject the spen depending on how it strikes the impact surface
The action of the SPen on my old Note 8 is like a Rolls Royce. You click it, then the pen pops out 1/4 of an inch. Pull it and it comes out with zero friction. Press it back in all the way to the point of clicking and it never comes out accidentally. A joy to use. My Note 10 Plus has a really stiff SPen though. Press it and it comes out 1/4 of an inch but then I have to pull like heck to get it out. The friction is crazy. Same when I push it back. I can get the SPen 2/3rds of the way back in but then encounter crazy friction until it has pressed all the way back in. Not a nice feeling SPen at all. Better than a super-loose SPen I guess.
Odd, the feeling of my note 10+ is exactly as the one of my note 8, very smooth, the same as with my note 7, the feeling with the 3 and 4 was not as good though
yeah there isn't much friction on mine as said above it's probably only a slight bump as the tip passes into what ever retains the pen, but even that doesn't feel very solid. if you are getting really high friction I would check for dirt or something in the slot.
but yeah I get the point on the pen coming out if hit on the correct angle, it just feels like it could have been a bit stronger, not that I should really make a habit of dropping the phone out of my pocket. only Note I had before this was briefly a 7 before the recall, but it felt more like a positive connection when you pushed the pen in. admittedly never had the phone long enough to find out how strong it actually was.

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