If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
Sent from my SGH-T889 using xda app-developers app
Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
Sent from my SM-N900T using Xparent BlueTapatalk 2
Warrior1975 said:
Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
Sent from my SM-N900T using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Lol that hilarious. All I have found is that they say it must be in working condition and no cracked screen. And it must boot and function properly.
Sent from my SGH-T889 using xda app-developers app
paul89 said:
If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Please excuse my ignorance but what is knox, thanks
Sent from my SM-N900T using Tapatalk 4
---------- Post added at 06:27 PM ---------- Previous post was at 06:23 PM ----------
vw65bus said:
Please excuse my ignorance but what is knox, thanks
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
Never mind I found it thanks
Sent from my SM-N900T using Tapatalk 4
The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.
I traded my note 2 in today, running tweaked rom and custom recovery. Still got $275 for it. A lot of the phones get wiped and reflashed without even being checked to see if they were tampered with
Sent from my SM-N900T using Tapatalk 2
I couldn't believe they were offering so much for the Note 2. I almost dumped mine. I'm selling it to one of my employees already. Only 300, I wish I didn't commit, I would have sold it today, instead of waiting a month for my money.
Sent from my SM-N900T using Xparent BlueTapatalk 2
Note 2's probably going to go on sale like the s3 did when s4 came out and s3' were selling like mad because the price drop so maybe they want to have refurb stock to offer in case demand gets high and they run out of new note 2's due to a sale on note 2' s
Sent from my SGH-T889 using XDA Premium 4 mobile app
When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage
They also gave me $275 for my Note 2. JediX19. They didn't care at all.
$275? I wish I wasn't such a nice guy sometimes. I ended up giving my mother in law my Note II.
boshindo said:
The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.
Click to expand...
Click to collapse
I don't think the eFuse matters unless you're getting it warranty repaired by Samsung and even then, they may not bother to check if there's no custom ROM running. Most people don't know about it or even care. I sent a Droid4 to Moto for warranty repair and there is something similar (it may or may not be the same) that gets flipped when it's rooted. They didn't care and repaired the defect.
Just found this thread Googling for the same thing. I was told by the guy at the T-Mobile I went to that they don't care at the store when trading it in, but he's not sure what would happen when it got to wherever they send it and see it tripped.
Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
Sent from my SM-N900T using xda app-developers app
MorePAIN said:
Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
Source?
clninja said:
When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage
Click to expand...
Click to collapse
What he said^^
For now, at least.
Sent from my SM-N900T using Tapatalk 4
decalex said:
What he said^^
For now, at least.
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
Sent from my SM-N900T using xda app-developers app
seshaz said:
I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
Sent from my SM-N900T using Tapatalk now Free
Flippy125 said:
That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
Sent from my SM-N900T using Tapatalk now Free
Click to expand...
Click to collapse
Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
Sent from my SM-N900T using xda app-developers app
seshaz said:
Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
I'll hold off on rooting until you get back to us then. This is my first Touchwiz Samsung phone and I'm ready to experience ASOP on this beautiful screen
Sent from my SM-N900T using Tapatalk now Free
Related
A few days ago, i sent my phone in for a warranty exchange. I unrooted the phone, but for some reason the boot logo never went back to stock. I also never could reset the flash counter because i do not have access to a jig. I had 3 days to get it sent in and i was forced to send it in without resetting the flash counter. Does anyone know what T-Mobile will do? Are they going to charge me any money??
Sent from my SGH-T989 using xda premium
No. It'll most likely get flashed to stock.right when they get it . I have sent phones in with counters and wrong boot logos such as mytouch and have never been charged.
Scoutamis said:
A few days ago, i sent my phone in for a warranty exchange. I unrooted the phone, but for some reason the boot logo never went back to stock. I also never could reset the flash counter because i do not have access to a jig. I had 3 days to get it sent in and i was forced to send it in without resetting the flash counter. Does anyone know what T-Mobile will do? Are they going to charge me any money??
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
I had to send my hard bricked SGS2 in for warranty exchange, it was still rooted even. They sent me a new one no questions asked. Most the time the techs who are doing the reflashing don't really care if you're rooted or not. Worst that could happen is they charge you, though I would say your probably on the safe side.
I sell cell phones for my job and I can tell you most employee's won't even know what rooting is if you told them. When I returned my Galaxy Nexus it was hard bricked and had the bootloader unlocked, but they had no idea.
I sent back a sensation fully rooted with a custom rom still on it and had no issues. I would not worry about it.
Sent from my Galaxy Nexus using xda premium
I sent my dog and got back a cat... I miss my dog.
I completely screwed up and bricked an old Nokia I had when I flashed the wrong firmware...sent it in they replaced it no questions asked
Sent from my SGH-T989 using XDA
Wow thanks everyone! That was a biiiiig relief
Sent from my SGH-T989 using xda premium
For future reference they say you have 7 days but you actually have 60 days from the date UPS ships it. They will bill you the non return fee after 30 days but they will credit it as long as its within 60 days. If your pushing it with the cutoff but made it get a printout showing you dropped it off.
Hope this helps
Sent from my SGH-T989 using xda premium
Teo032 said:
I sent my dog and got back a cat... I miss my dog.
Click to expand...
Click to collapse
Well... that just sucks.
Sent from my Galaxy Nexus using xda premium
Teo032 said:
I sent my dog and got back a cat... I miss my dog.
Click to expand...
Click to collapse
Am I the only one found this hilarious lol
So, some n00b tried to pull a fast one on me and sell me a S3 that was stuck in demo mode. Didn't notice when I first got it because I was in a rush. Phone is absolutely in MINT condition, looks like it's been in a box forever. I'm thinking it was owned by a store to display in a transparent cube box thing? I don't know. I know it isn't stolen, though. It has all the paperwork and whatnot.
Anyway, it kept booting into demo mode, and it wasn't just an app, it was a bunch, it didn't allow USB Debugging or mounting, etc.
So, I tried to ODIN, same thing.. it formatted everything, but demo mode was still there.
I researched, seems no one has had this problem.
So, me not trying to panic, I thought logically. I thought it may be written in the NAND.
Therefore, a simple tick with ODIN 'NAND Erase All' did the trick.
Just wanted to share my story with you guys. This S3 will be my mom's phone as I have a white one.
Happy flashing!
how much did you bought it
Sent from my SGH-T999 using xda app-developers app
$350. I think it was a decent deal.
$350 on a non-subsidized is a great deal.
Just odin flash phone and problem solved ....
Sent from my SGH-T999 using xda premium
JUSMEJOSE said:
Just odin flash phone and problem solved ....
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Did you read the post?
Sent from my SGH-T999 using xda premium
It'll probably get blocked in the next couple months. Enjoy while you can!
Sent from my SGH-T999 using xda premium
---------- Post added at 01:55 AM ---------- Previous post was at 01:54 AM ----------
Oh and if it had demo mode, its probably stolen from a store. Now for sure your gonna get blocked!
Sent from my SGH-T999 using xda premium
Hopefully that's not the case.
If it was, wouldn't it be blocked by now?
Sent from my SGH-T999 using Tapatalk
theexel said:
Hopefully that's not the case.
If it was, wouldn't it be blocked by now?
Sent from my SGH-T999 using Tapatalk
Click to expand...
Click to collapse
If it was stolen from a store then yes logically It would have been blocked by now.
Sent from my SGH-T999
It really sounds stolen, I can't think of why a device intended for purchase would ever have demo mode on, and paperwork is easy enough to fake. Although hopefully for your sake it's not! It's possible an employee stole it, so it's possible it won't ever be reported as stolen.
craigslist bs
Just recently had issues with few people on craigslist, in the past month two issue. Never once have I had an issue before with any trade or purchase before.
Issue one: traded my galaxy s2 for a galaxy nexus, everything looked to be in working order. Well it has never crossed my mine to check the "usb port" to ensure it charges properly. Ended up sending it in to samsung for repair, that was a nightmare its been nearly a month and I've had no updates on my phone plus it was suppose to be shipped out twice already yet it wasn't. Total debacle! Complaint has been issued and working to resolve it.
Issue 2: Purchased a galaxy note for $260 box and everything with it. I had planned to purchase and trade it for a galaxy s3, set up times to meet both people. Purchased the note that morning at 8:00am and then met up with the seller of the galaxy s3 by about 9am. We exchange phones and check them out the, note excellent condition and gs3 was as well. Seller was unable to test it on t-mobile since he didn't have sim coming from the gs3. Galaxy s3 was unlocked which I need since I'm on local carrier. Few days go buy and I am contacted by the person who I traded the note to. Well it has been blocked by t-mobile, (fraud).
I never worried about this since I'm on a local carrier and once the phone is unlocked I'm good to go. First time ever for this to happen, I have always been honest and open about my transactions I do on ebay & craigslist. Its buyer beware as usual,
theexel said:
$350. I think it was a decent deal.
Click to expand...
Click to collapse
Isn't that how much it sells at Costco with no contract?
Sent from my SGH-T999 using Tapatalk 2
---------- Post added at 06:25 AM ---------- Previous post was at 06:24 AM ----------
thiagomme said:
Isn't that how much it sells for at Costco with no contract?
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Sent from my SGH-T999 using Tapatalk 2
Sounds like some "noob" DID pull a fast one on you. I'm sure it's fixable. Good luck.
Sent from my SGH-T989 using xda app-developers app
@awake, I guess he did to a certain extent.
Well, I'm just hoping for the best.
Thanks for all the input!
Is there a way to check if the phone is clean?
I'd have to call T-Mobile, eh?
Sent from my SGH-T999 using Tapatalk
It was most likely stolen by an associate from the store. Demo phones come with all the paperwork it just states demo on the box somewhere (usually but not always). So definitely stolen, there isn't any other way to get a demo.
Sent from my Galaxy Nexus using Tapatalk 2
Most likely a store demo that was stolen. 50/50 shot of it being blacklisted or not. Depends on if the store it was stolen from was lazy and just deactivated the sim that was in it and called it good or took it further and sent in the imei to get blocked.
Sent from my SGH-T999 using Tapatalk 2
I don't know how long it would take for them to block the imei if it had been reported but I'm guessing that it wouldn't take more than a couple days and with that said op (hopefully) is in the clear
Sent from my SGH-T999 using xda premium
Sent from my SGH-T999 using xda premium
I tried to buy one off contract at Costco and they said they can only sell them on contract.
How much are they going for redhooka?
Sent from my SGH-T999 using Tapatalk
Just for your info, it can take 30 to 45 days before it gets locked. Conceivably, you may not be out of the locking woods yet. I hope for the op sake, it doesn't get locked, but......
Sent from my SGH-T999 using xda premium
So yesterday my brother called tmobile(its its account) to try a warranty exchange on my note, since my charging port is too loose. They said that my warranty is void becouse the phone been rooter. they went thru my web history and found the xda page there. So right mow im f*cked! no warranty and a phone woth a loose port! Gonna try unrooting for a while and not use the xda page for a while to see if does bastards will forget about me been rooted. Im gonna miss been rooted... ahhhhh!
Any one can visit xda. That should not be reason why they said you are rooted.
Unroot phone and get tmo on chat. May be that will work. Best of luck
Sent from my SGH-T999 using xda app-developers app
That means nothing. Return it in stock form and they must make it right.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Lol Careful op might be an undercover t mobile agent ... jk
BS
Carbon Nightly | Holo Glass Theme | Crack Flasher
s3rgio4 said:
So yesterday my brother called tmobile(its its account) to try a warranty exchange on my note, since my charging port is too loose. They said that my warranty is void becouse the phone been rooter. they went thru my web history and found the xda page there. So right mow im f*cked! no warranty and a phone woth a loose port! Gonna try unrooting for a while and not use the xda page for a while to see if does bastards will forget about me been rooted. Im gonna miss been rooted... ahhhhh!
Click to expand...
Click to collapse
Try calling samsung directly. They won't swap your phone instead will fix it. Still better than nothing.
chingoo04 said:
Try calling samsung directly. They won't swap your phone instead will fix it. Still better than nothing.
Click to expand...
Click to collapse
Or you can buy a new usb and fix it yourself http://www.etradesupply.com/oem-samsung-galaxy-note-ii-sgh-t889-charging-port-flex-cable-ribbon.html $12.00
deeznutz1977 said:
Or you can buy a new usb and fix it yourself http://www.etradesupply.com/oem-samsung-galaxy-note-ii-sgh-t889-charging-port-flex-cable-ribbon.html $12.00
Click to expand...
Click to collapse
That's not bad at all.
Sent from my GT-N7105 using Tapatalk 2
Z51 said:
That's not bad at all.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
Cheaper then the warranty replacement fee t mobile charges
Im going to return it back to stock for sure. What ive been thinking was just taking it to the tmobile store directly, and from there maybe they can make the replace order. Thats what my sister did last time with her htc one s. Im going to try that first and if dont work im just gonna call Samsung.
s3rgio4 said:
Im going to return it back to stock for sure. What ive been thinking was just taking it to the tmobile store directly, and from there maybe they can make the replace order. Thats what my sister did last time with her htc one s. Im going to try that first and if dont work im just gonna call Samsung.
Click to expand...
Click to collapse
Don't forget triangle away if you've tripped your flash counter
Sent from my SGH-T889 using xda app-developers app
Sounds like your device status has changed to modified, go in download mode and check the binary counter.
If its "Yes" then use triangle away to reset the counter, and then odin back to stock.
Sent from my SGH-T889 using xda app-developers app
Yeah, it does say modified and thanks, I will use triangle away
s3rgio4 said:
So yesterday my brother called tmobile(its its account) to try a warranty exchange on my note, since my charging port is too loose. They said that my warranty is void becouse the phone been rooter. they went thru my web history and found the xda page there. So right mow im f*cked! no warranty and a phone woth a loose port! Gonna try unrooting for a while and not use the xda page for a while to see if does bastards will forget about me been rooted. Im gonna miss been rooted... ahhhhh!
Click to expand...
Click to collapse
So you actually think that they knew it was rooted based on a phone call someone else made?
Odin to stock triangle away then take to store
Sent from my SGH-T889 using Tapatalk 2
My wifes old vibrant was rooted and the speaker went out on it, took it too tmobile and they sent me a free replacement.
Sent from my SGH-T889 using xda app-developers app
Only reason they knew is due to not using triangle away.
Has nothing to do with visiting the xda forums. It would be bad businesses if they did that and unacceptable.
Many people here are not rooted who visit these forums.
Fancy pants Note ||
What about mobile odin? I used it and flashed the version I was with mobile odin and it returned me back to stock even when I was rooted and running JM11. It all said no no and official. And normal status.
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.
"Where you think she at when she ain't with you?"...
Galaxysm said:
What about mobile odin? I used it and flashed the version I was with mobile odin and it returned me back to stock even when I was rooted and running JM11. It all said no no and official. And normal status.
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.
"Where you think she at when she ain't with you?"...
Click to expand...
Click to collapse
The t mobile dude was trolling him and he bit., plain and simple
Some people are just gullible.
Sent from my SGH-T889 using xda premium
Try a good protection plan, so in the future you can skip dealing with T-Mob.
http://www.squaretrade.com/
So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
mjg688 said:
So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
Click to expand...
Click to collapse
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
That would be an option had I not already filed the insurance claim for the cracked screen.....
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
elflip88 said:
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Good to know
I wouldnt worry about being rooted. They don't check such things in your situation.
Sent from my SGH-M919 using xda app-developers app
---------- Post added at 06:13 AM ---------- Previous post was at 06:11 AM ----------
Or really ever, in my experience.
You'll just pay the I dropped my phone fee.
Sent from my SGH-M919 using xda app-developers appor
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
thachosenone said:
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
Click to expand...
Click to collapse
Because that would be insurance fraud.
Sent from Flip's Galaxy S4
I see this thread closing very soon
Sent from my SGH-M919 using xda premium
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
TheArtiszan said:
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
Click to expand...
Click to collapse
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
elesbb said:
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
Click to expand...
Click to collapse
Yes will probably send it back in tomorrow. And yes I was amazed to get a new phone, never had that happen in the past and I'm sure it won't happen again anytime soon! Lol
Sent from my SGH-M919 using xda app-developers app
Ok i know if my Knox counter changes to anything higher than 0x0 it gets voided right... Ok cool but voided/rejected by who? Samsung? Or tmobile's warrenty exchange? Because from what i read everyones talking this repair this n that "i sent out for repair.." Ok but im not sending anything for repair its a WARRENTY EXCHANGE due to usb port problems... Does it get voided by tmobile? Please and thank you
Btw: i search all throught the forums and threads of knox for this and havent found anyone talking about the "WARRANTY EXCHANGE" like i said before ive read about ppl getting their device sent to repair rejected... But what about when they send u the front piece (no battery no back plated **refurbished**) and u send it back in a white box... Thats what i dont see anyone talking about...
Once again thanks in advance i just wanted to get that straightened out... :thumbup:
Sent from my GT-I9505G using Tapatalk
We are not positive if KNOX is used for warranty purposes. Warranty exchange can be done in person at a Tmobile store or having it shipped out. It is best to go to a store and try and get it replaced. A lot of the clerks are clueless about warranty and you shouldn't have any problems with an exchange. :thumbup:
Sent from my SGH-M919 using XDA Premium 4 mobile app
As long as you Odin the stock ROM you should be fine.
They don't seem to really care. They just want us to know they have the upper hand.
I've warranty exchanged a s3 and an s4 recently and just odin'd to stock.
No problems.
Sent from my SGH-M919 using xda app-developers app
Android_Monsters said:
As long as you Odin the stock ROM you should be fine.
They don't seem to really care. They just want us to know they have the upper hand.
I've warranty exchanged a s3 and an s4 recently and just odin'd to stock.
No problems.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
With knox (0x1)?
Thanks in advance
Sent from my GT-I9505G using Tapatalk
xdapowerapps said:
We are not positive if KNOX is used for warranty purposes. Warranty exchange can be done in person at a Tmobile store or having it shipped out. It is best to go to a store and try and get it replaced. A lot of the clerks are clueless about warranty and you shouldn't have any problems with an exchange. :thumbup:
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I never do the exchange thru a T-mobile store. I asked once about it to one of the reps at the store and they said i have to call (mytouch days lol) so ever since then I've always used the one year warrenty with Tmobile.. Not insurance or asurion... Simply..One year warrenty.. So they first serve the white box with the device then i send mine back in the same box within 7 days but i wanna know will they care about knox? Since its not a repair?..
Thanks in advance!
Sent from my GT-I9505G using Tapatalk
Anyone?
Sent from my GT-I9505G using Tapatalk
Slicktune said:
Anyone?
Sent from my GT-I9505G using Tapatalk
Click to expand...
Click to collapse
I haven't exchanged any with the knox counter triggered, But I can tell you this much, a T-mobile rep is more concerned about water damage than anything else. that's why the 1st thing they do is to take ur battery out and check little white sticker it turns red/pinkish when exposed to water.
other than that u shouldn't have a problem, just odin back full stock and and take it back .. I would try it but I just replaced my old S4 a couple days ago and its working fine.
just go in there like a boss and demand an exchange... LOL JK