[Q] USB Problems - Galaxy Note II Q&A, Help & Troubleshooting

Hey guys,
Now, my Galaxy Note 2 was rooted. When I connected it with the USB cable to my PC the PC didn't recognize it (it used too, but then suddenly it stopped connecting). It still charges but no new device is detected. No Kies, no MTP, no Odin.
I didn't worry too much, because being rooted I could still do everything using the external sd card.
However then the ROM for Android 4.3 was leaked I stupidly installed the stock version. So, no root, and no capability to mess around with the phone.. I also have no viewable option in Settings to set the device connection to MTP, or PTP mode as usual, but maybe that's because of Android 4.3
I have bought a new USB flex part, opened it and replaced it but it still didn't work.
I download a version of phoneutils.apk and installed (because the one on Android 4.3 didn't have Qualcomm USB settings option) and choose the correct options, but still nothing.
Do you have any idea what may have gone wrong? Or what I can try to do?
I desperately want to root the thing.
Thank you very much! I appreciate any suggestion and reply.

Hi!
This might sound stupid but... have you tried a different USB cable? Or USB port? Sometimes this can solve these kind of issues. Take a look in your computer's Device Manager and see if you have any problems with the USB hub driver. Also try to connect using a different PC and see if that works.
You can try and boot in Download mode (Vol down + Home + Power) and see if ODIN sees the phone. If so, you can flash another stock firmware and see if your USB works then.

Yea tried all that! No success. /:
Phone goes into download mode but Odin does not recognize it..
Ruwin said:
Hi!
This might sound stupid but... have you tried a different USB cable? Or USB port? Sometimes this can solve these kind of issues. Take a look in your computer's Device Manager and see if you have any problems with the USB hub driver. Also try to connect using a different PC and see if that works.
You can try and boot in Download mode (Vol down + Home + Power) and see if ODIN sees the phone. If so, you can flash another stock firmware and see if your USB works then.
Click to expand...
Click to collapse

Related

[Q] PC Not Recognizing USB as Mass Storage

I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!
Willieumm said:
I'm currently on DK28 and anytime I plug my phone into my computer via USB cord it just shows that it's charging. This is an issue since I would like to switch to EB13 and I need to be able to use Odin for the EB13 modem. I've tried uninstalling and reinstalling the Samsung drivers several times and not just on this computer, on two others that I have. I've also tried multiple usb cords and it's all the same thing. I've Googled the problem and everything I've tried has been useless to me, including the PDANet thing. So my question is is there any other way for me to be able to update to an EB13 rom without having to connect via USB? Or does anyone have any other ideas as to how I can fix this? I've been just using a microSD card adapter to put things on my SD for awhile now so that's never been a problem but I can't use Odin unless my computer recognizes my phone I guess.
HELP!!
Click to expand...
Click to collapse
Have you gone into settings, applications, development and unchecked USB Debugging?
I also have read numerous times where people have found the USB connector on the phone had something bent and was preventing a full good connection.
Good luck
You have got to be missing something drivers can be 32 or 64 bit make sure you have the right one for your computer. Is usb debugging checked in settings/app/development. Randy Shear has alot of step by step stuff for on youtube that might help
Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.
Turn off anti virus and dl driver again thats what I had to do. Reboot both devices also
Willieumm said:
Yeah I have USB debugging checked and my computer is 64 bit which is also what my drivers are.
Click to expand...
Click to collapse
UN checked?? if it is checked, you can't use mass storage
jdelano said:
UN checked?? if it is checked, you can't use mass storage
Click to expand...
Click to collapse
Tried that too and apparently that wasn't the problem. :\
I read where one person who was having something like this was told to turn their computer off; plug in the phone to the usb and turn the computer on and it worked.
Maybe try that?
I've had this problem, got real annoying after a while. I ended up reinstalling the drivers and turning off usb debugging and it would go into mass storage. Re enabled and tried again, and it continues to work.
Thanks for trying to help guys but unfortunately neither of those things worked either.
I had this problem. I flashed a different ROM (try downloading a new ROM from the phone) then flash it after following the appropriate instructions.
The ROM I had that problem with was Nebula ROM, I fixed it by flashing Bonsai v2.0.
Well I have now tried that as well and even that didn't work. This is so ****ing annoying.
Willieumm said:
Well I have now tried that as well and even that didn't work. This is so ****ing annoying.
Click to expand...
Click to collapse
Try flashing another ROM instead of Bonsai. I hate that you're stuck, but I'd try a few more ROMs before giving it to a Sprint Store.
I had this problem as well and did everthing mentioned here as well to no avail.
Now here's what worked for me.
First, install drivers on another pc (ensure that you connect, wait for drivers to load, disconnect and reconnect your phone at least twice..sometimes a takes a couple of connects to install the drivers fully).
Next use odin to flash DK18 stock firmware. When you connect your phone..suddenly mass storage will be back again. You can then load whatever firmware you wish.
This has worked on my phone and a friend's with the same issue.
I had this happen to me on 2 different machines:
- First time: A restart fixed it
- Second time: My phone didn't like the usb ports on my work laptop's docking station. The cable would only work with the actual laptop's usb port.

[Q] Why won't Note 2 connect to PC after going into Download Mode?

My AT&T Samsung Galaxy Note II cannot be seen by my computer if I put it into Download mode?
I have installed the Samsung usb drivers several times. Even tried the latest drivers. My computer can see the phone just fine until I put it into Download Mode and connect the usb cable. Then it sees nothing!
I have a dual boot Win 7 64 bit system, and I have installed the drivers on both partitions with the same results. I've rebooted the computer and the phone many times as well, but it does not work.
Any ideas would be helpful..
Thanks,
Snacko
simple MTP is working well?
What is MTP? Does that mean mount the phone?
I can connect the phone to my computer anytime and see it just fine. I see the internal storage and also the SD card.
MTP - Media Transfer Protocol
That standard Phone to PC mode you can select after plugging it in.
Do you have USB debugging selected in the developer options menu?
Yes debugging is on. And I can normally transfer files. I've copied tons of music and a few movies.
I've found that these phones just don't get along well with some computers, and their usb connectivity is very inconsistent between phones. I have 2 GS3's and a Note 2. One my home laptop, one of the GS3's works fine, while the other will rarely even be recognized unless I swap the plug to another port a few times. After it's recognized, it frequently stalls on file transfers, and it crashed trying to update to JB. The Note 2 always is recognized, but similarly, large file transfers fail.
All three of these phones work flawlessly when connected to my work computer, using the same cable. I had a Focus that behaved similarly, so I think it's a Samsung issue. I've never had this problem with other brands.
Use version 1.8 of SGS3 Easy UMS app from here http://forum.xda-developers.com/showthread.php?t=1711009
Gives you good old fashioned reliable USB disk mode.
Thanks for the replies. I have a laptop that I am going to give it a try on. Fingers crossed.
mitchelln said:
Use version 1.8 of SGS3 Easy UMS app from here http://forum.xda-developers.com/showthread.php?t=1711009
Gives you good old fashioned reliable USB disk mode.
Click to expand...
Click to collapse
That thread says it only makes the SDCard available. If I am rooting, I need the internal as well, right? So, that doesn't sound like it will help for what I am doing.
DeadSix17 said:
MTP - Media Transfer Protocol
That standard Phone to PC mode you can select after plugging it in.
Click to expand...
Click to collapse
I used to have an HTC Android Incredible, so it didn't call it that. But I just looked, and yes that MTP thing is on by default when I plug it into my computers.
NOTE:
I finally got it to work by using my other laptop. YEA!
Thanks All!
SnackoDog said:
My AT&T Samsung Galaxy Note II cannot be seen by my computer if I put it into Download mode?
I have installed the Samsung usb drivers several times. Even tried the latest drivers. My computer can see the phone just fine until I put it into Download Mode and connect the usb cable. Then it sees nothing!
I have a dual boot Win 7 64 bit system, and I have installed the drivers on both partitions with the same results. I've rebooted the computer and the phone many times as well, but it does not work.
Any ideas would be helpful..
Thanks,
Snacko
Click to expand...
Click to collapse
By download mode I assume you are trying to flash something in ODIN, correct ? If yes, then make sure you are using the USB the phone came with. If you are not seeing a COM reading on ODIN, try a different USB port on the PC/Laptop. I know my USB 3.0 port always gives me problems with connectivity to bootloaders and such. Attached is a pic of what the phone looks like in download mode and what ODIN should show when it recognizes the phone. Hope this helps.
KillaHurtz said:
By download mode I assume you are trying to flash something in ODIN, correct ? If yes, then make sure you are using the USB the phone came with. If you are not seeing a COM reading on ODIN, try a different USB port on the PC/Laptop. I know my USB 3.0 port always gives me problems with connectivity to bootloaders and such. Attached is a pic of what the phone looks like in download mode and what ODIN should show when it recognizes the phone. Hope this helps.
Click to expand...
Click to collapse
I finally did get it to work on a different computer. Yes, I was trying to root using the Toolkit, and when it got to ODIN it could not see the phone when it booted into download mode.
When the Toolkit did boot it into Download mode though, it did not show that small text in the upper/left corner on the phone screen. I could only get that text when I booted manually into Download mode. I'm not sure what the difference is....
So far, I have it rooted and am going to try and flash the NOTEorious Prime ROM. It says to backup my APNs first, which I did with APN Backup & Restore app. But it cannot restore them in JB 4.1. I read somewhere to tell Titanium Backup to make APN B&R a 'System App', which I did, but that still will not restore APNs. So, now I am wondering that if I installed the NOTEorious Prime ROM, will that 'let me' restore APNs? Or since it is JB it won't still..
Thanks for the reply BTW..
May be you can use the old fashioned way. ..use a pen and paper to write the apn and details somewhere and if you lose them on the rom. ..you can enter them manually
handwritten from my note 2 (N7100)
I still find MTP a less than optimal solution, coming from HTC devices which are recognized as external drives when connected.
Guys, Please remember that MTP is only applicable when the device is switched on. This is for internal "Virtual SdCard" and external Sd Card.
Download mode opens up the other storage on the device, "mmcblk0p*" for flashing reasons with Odin.

Windows won't recognize t989

Hello all!
First: I promise I searched the forums and google as hard as I could!
I'm running AOKP JB with CWM, although the problem was present on stock ICS from T-Mobile.
Symptoms: Computer and phone will refuse to acknowledge any connection (nothing shows up in Device Manager), except the phone will still charge. If I do the "remove the battery with USB plugged in" trick, the first time I do it, it will recognize an unknown device, but kies and adb won't recognize it. If I unplug it and plug it back in, it'll go back to not acknowledging any connection.
I previously programmed it (when I was still running stock ROM) via ADB via WiFi, but I need to be able to use ADB via USB. Besides, I can't seem to get ADB over WiFi anymore.
When I plug it into a different computer (Win7), it will, however, recognize my phone.
Earlier this year, before I ever tried programming via WiFi, it connected to my Win8 machine with no problem. I don't think it's a problem with the wifi setup though because the ROM was reinstalled and of course I've restarted ADB in USB mode in the months since...
What I've tried:
Reinstalling Kies
Reinstalling Samsung USB drivers
[^]Restarting the ADB server
Updating ADB
Trying different USB cables
Trying different USB ports
Toggling USB debugging
Toggling MTP mode
The UART thing from the dialer
Restarting the phone and the computer (of course)
Checking to see if my computer's USB drivers need to be updated
The android terminal command "setprop persist.sys.usb.config mass_storage,adb"
Pulling and replacing the battery while connected via USB
Crying in a corner
If anyone can help me, it'd be greatly appreciated! I'm all out of ideas and Google is no longer helpful =/
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
krazierokz said:
try to uninstall the drivers that are present anything samsung related to your drivers ... then connect the phone and let the process do its thing if you have the samsung drivers saved on your PC and the drivers still aint working update the drivers and then manually click where the drivers are to install them and hopefully it will work and when you tried MTP is it the only option it gives you no storage or anything ??... and is usb debugging on when you are trying all this ??
Click to expand...
Click to collapse
I tried on my work computer that didn't have any samsung drivers and when the "unknown device" dialog popped up it didn't do anything or install anything, nor did it show up in Device Manager. Unplugging and replugging it back in did not reproduce the dialog box. Togged USB Debugging and still no dialog box saying it recognized it.
The thing with the samsung drivers is that they're self installing so even if it popped up in Device Manager, I wouldn't be able to manually update the drivers =/
I tried MTP both with and without USB Debugging, although it also gives the option for PTP.
At this point do you think I should unroot and go back to stock? It's not been recognized on three computers now! =[
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
foltz61 said:
Are you using the stock cable? My computer wouldn't recognize mine without it.
Sent from my SAMSUNG-SGH-T989 using Tapatalk 2
Click to expand...
Click to collapse
Both the stock cable and a generic cable.
Similar problem
Similar problem as the OP. And hi guys, it's nice to be on these forums.
My device, when I plug it in using the stock cable, doesn't even charge. It doesn't show up in device manager, nor does it give me a notification, or say it's unsupported and bear that yellow icon. I have tried using different USB ports, I have tried the toggling USB debugging, I have tried restarting phone, computer, and taking out battery. I have tried that PDA/MODEM dialer trick. I am using 4.1.2 Jellybean, not rooted. (that WAS my goal,, until I hit this roadblock) I have not connected it to the computer in the past, it's relatively new. I'm thinking the cable is bust.
Any suggestions would be appreciated. It charges fine through a wall outlet plug, be it generic or stock.
so guys ive come to a conclusion i think its something in the samsung usb cables try getting yourself a blackberry usb cable , TRUST ME !!! ever since i got my phoness etc... tablet and yadi yadi samsung usb cables have always seemed to give me problems i think its because they are multi data/charging cables and when using the blackberry usb cable i have never ever once encountered a problem with any of my phones sd/storage problems do yourself a favor and pick up one of those cables and you will be golden !! if not then i guess im the only lucky one :LOL here you go http://www.amazon.com/Blackberry-Travel-Adapter-Micro-Cable/dp/B004VMVSYK/ref=pd_sim_cps_2 5 bucks!
Edit also one more test boot into recovery and click in the advanced menu and see if mount usb works for you in recovery mode ??
FIX (try using a generic cable)
I actually solved it on my own! After borrowing a generic cable from a friend it booted up! The Samsung cable was just not doing its thing.
yeah im telling you those cables they provide are JUNK!!! i only use my samsung to charge because they do that well but data they are str8 CRAP!! glad you got it up and going
OP
Hope OP will have the same luck as me...pray to the Android gods...
Lol:thumbup:
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Lost transfer via USB

When I plug in my USB cable, it only charges, it no loner allows me to transfer files to my Desktop/Laptop. Nothing shows up on my computer.
When I start my LG PC software it never connects.
How can I set it so when my USB cable is plugged it allows me to transfer files and browse the drive.
I have looked everywhere and the options given does not work on this phone. Is there a setting I may have accidentally disabled??
have you ever connect via USB successful
duckfart said:
When I plug in my USB cable, it only charges, it no loner allows me to transfer files to my Desktop/Laptop. Nothing shows up on my computer.
When I start my LG PC software it never connects.
How can I set it so when my USB cable is plugged it allows me to transfer files and browse the drive.
I have looked everywhere and the options given does not work on this phone. Is there a setting I may have accidentally disabled??
Click to expand...
Click to collapse
Have you ever connect via USB successful?
Remove all LG Software, TOOLS, USB Drivers, and Install latest LG USB driver 3.11
Go device manager to check if all LG device is installed properly, You should find mtp device in the device manager.
asialove2013 said:
Have you ever connect via USB successful?
Remove all LG Software, TOOLS, USB Drivers, and Install latest LG USB driver 3.11
Go device manager to check if all LG device is installed properly, You should find mtp device in the device manager.
Click to expand...
Click to collapse
yes.
everything was going well until today.
nothing worked, I ended up de -rooting and going back to stock to fix it.
Thanks
duckfart said:
yes.
everything was going well until today.
nothing worked, I ended up de -rooting and going back to stock to fix it.
Click to expand...
Click to collapse
Thanks for your information.
Unroot and back to stock do fix the issues?
duckfart said:
yes.
everything was going well until today.
nothing worked, I ended up de -rooting and going back to stock to fix it.
Click to expand...
Click to collapse
How did u go back to stock if u couldnt connect through usb i have the same problem thanx for any help i was able to load a different rom that i had on my flash card thats all bust still no luck
someone help please id like to go back to stock any rom I install I cannot connect through use just charge
I've had this happen on my old phone occasionally, and found I had to turn the phone completely off (not just reboot) and back on to get the computer to recognize the phone again.
I can power off, take out battery, flash new rom ,factory reset ,wipe cache ,dalvic everything and no matter what computer I connect it to it just charges its not a matter of having driver its like the computer doesn't even know I plugged something in. happened after I flashed I think it was dragon rom not even sure or maybe after I updated the ota while rooted or is it you cant ota with cwm/twrp installed
lost transfer via usb
can you tellme what you have done to be able to flash a new rom without having the ability to transfer files via usb thanx still haven't figured anything out. just saw a post about it being enable through the kernel can anyone help with this

[Q] Can't connect to the PC

I have had issues connecting the Note 4 to my PCs. I have tried multiple cables and computers. A usb error appears "Usb Device not recognized" "The last USB device you connected to this computer malfunctioned and WIndows does not recognize it." All PC's are running windows 8. I have tried connecting it via fastboot to flash to stock as well as through ADB and I cannot get anything to read the device.
Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.
dteze88 said:
Are you using the oem cable? Sometimes cheap generic cables give errors. Enable usb debugging and see if that helps. Good luck.
Click to expand...
Click to collapse
Thanks but I've tried multiple. OEM and aftermakert cables. I found that when I put it in the charger it doesn't detect it as AC. I believe for some reason when the phone is connected to the PC it doesn't switch to MTP, which could cause the issue. I have wiped the phone, tried different roms, and installing plasma kernel. I am at my wits end. I have tried finding sprint's seceret number to dial, supposedly there's a menu to force MTP but I can't find it anywhere.
OK. So I couldn't connect via cable I tried flashing the stock image though mobile odin and now I lost recovery and the phone bootloops. Does anyone know a way to boot into recovery from the external SD card?
I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114
Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.
You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))
dteze88 said:
I would just flash the OF5 tar and start from scratch. http://forum.xda-developers.com/not...om-sm-n910p-stock-of5-odin-flashable-t3158114
Click to expand...
Click to collapse
I wish I could, the issue is that since I get this USB error, I can't get ODIN to detect my phone.
w7excursion said:
Sounds like it's your computer.
Edit: Any other phone's Samsung or not able to connect? Does your phone charge with any or all of your cables? Hopefully the stock cable.
Click to expand...
Click to collapse
I was able to get my Note 3 to connect with no problem, I was even able to get ODIN to detect it in Fastboot. I have one more cable I am going to try tonight, I have my girlfriend bringing it with her. I may have switched an S4 cable with the Note 4 cable. I hope this is the case.
xxSTARBUCKSxx said:
You need to go to Device Manager and Uninstall/reinstall the drivers pertaining to USB
Uninstall the samsung drivers
After that, unplug your powercord from the laptop
connect the phone to your usb port first and then replug your powercord and turn on your laptop
let the usb and samsung drivers reinstall(auto or manual)(if it detects it normally))
Click to expand...
Click to collapse
I was using my desktop, and I tried this on my laptop. Didn't work. Thanks though! I am wondering if this possibly could be a Windows 8.1 issue...
Anyways, 5.50 to anyone who gets this working.
I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.
w7excursion said:
I accidentally switched cables with my son's s4 and nothing would work. Figured it out and then I could connect to my computer. Could be the same thing lol.
Click to expand...
Click to collapse
I wish that was the case. I am wondering if it's a windows 8 issue now.
I'm on 8.1 pro, and my devices detects fine under cm12.1.
Have you tried going into Settings > Storage. select the 3 dot menu on the top right and force MTP or PTP detection while device is connected to PC / Laptop?

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