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I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Rooting voids your warranty. If they can *see* its been rooted, you will be charged a restocking fee of $400+
Sent from my SGH-T989 using xda premium
It's best you go through Samsung, from eat I've heard, as they not really check if you're phones been rooted
htwnzballa09 said:
I just got my galaxy s2 a month ago and was wondering, if I get a hardware defect or brick, will Tmobile replace It as long as its the first year on contract? That is what happened about 4 years ago with my other phone but I would like to know if Tmobile will still do this.
Thanks
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
ToledoG28 said:
Well...i got mine about a couple months. They told me they could replace the phone only if phone has not been software or hardware modified..as i understand...only if they see phone is like when they gave it to u @ very first time. There is a way to restore ur phone and unroot it. So make sure u dowload the .tar file and keep it in PC in case u need to flash stock rom...via Odin before send phone to replace it....or any other similar situation. Follow the link at the bottom.
If u pay insurance Samsung will replace ur phone even if its stolen or lost. In that case u have to pay $150 in order to get a new one. Sorry about my english. ...just trying to help. Good luck.
http://forum.xda-developers.com/showthread.php?t=1513359
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
I've heard of T-Mobile replacing the phone at the cost of the $130 for Tier 3 Smart Phones, but Samsung replacing them? I haven't heard of that.
Hmm...I voided my options the day I got mine, Lol.
TerrorCandii™ Gaming
I bought the insurance.
Thing is,everything in writing,it seems nothing is covered.
I spoke with tmo,and the insurance,and they both said "no matter what happens (excluding rooting/roms) "
Is covered.But in writing,nothing they said seems to be covered.
From my understanding tmo will replace the phone if its less than a year.But tmo is in financial hardship so who knows what they will do.
Im still waiting on a $30 credit for stuff I never purchased.
Forgive my English...
But,Im just illiterate.
Just go back to stock.its easy.
Sent from my SGH-T989 using XDA
Samsung warranties their devices for 1 year, it has nothing to do with tmobile. Return your device to stock and get a new one if there is a problem. If it's hard bricked tmobile cant tell what you've done to it, anyways. They send it to sammy and they jtag it and it goes back into circulation as a refurb.
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
iwasblown said:
You can reset the counter of flashes in order to return the phone for safe stocking
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
This is somewhat true. Some custom kernels such as cm kernel can add to the counter even if flashed through CWM.
Touche to the posts made by the community. Good work.
Sent from my SGH-T989 using xda premium
G1ForFun said:
But note, the flash counter is only changed when you flash roms through Odin. Any roms flashed through Clockwork Recovery will not add to the counter. Just adding on to what you said.
Click to expand...
Click to collapse
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
sunlaw2 said:
Hey g1...
I don't know much of Odin,but I returned to stock twice?
Would that show up as 2 for the flash count?
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Check your counter, sometimes it trips and sometimes it doesn't. Very simple to check yourself, as no one can tell you what's on your phone
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
So yesterday my brother called tmobile(its its account) to try a warranty exchange on my note, since my charging port is too loose. They said that my warranty is void becouse the phone been rooter. they went thru my web history and found the xda page there. So right mow im f*cked! no warranty and a phone woth a loose port! Gonna try unrooting for a while and not use the xda page for a while to see if does bastards will forget about me been rooted. Im gonna miss been rooted... ahhhhh!
Any one can visit xda. That should not be reason why they said you are rooted.
Unroot phone and get tmo on chat. May be that will work. Best of luck
Sent from my SGH-T999 using xda app-developers app
That means nothing. Return it in stock form and they must make it right.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Lol Careful op might be an undercover t mobile agent ... jk
BS
Carbon Nightly | Holo Glass Theme | Crack Flasher
s3rgio4 said:
So yesterday my brother called tmobile(its its account) to try a warranty exchange on my note, since my charging port is too loose. They said that my warranty is void becouse the phone been rooter. they went thru my web history and found the xda page there. So right mow im f*cked! no warranty and a phone woth a loose port! Gonna try unrooting for a while and not use the xda page for a while to see if does bastards will forget about me been rooted. Im gonna miss been rooted... ahhhhh!
Click to expand...
Click to collapse
Try calling samsung directly. They won't swap your phone instead will fix it. Still better than nothing.
chingoo04 said:
Try calling samsung directly. They won't swap your phone instead will fix it. Still better than nothing.
Click to expand...
Click to collapse
Or you can buy a new usb and fix it yourself http://www.etradesupply.com/oem-samsung-galaxy-note-ii-sgh-t889-charging-port-flex-cable-ribbon.html $12.00
deeznutz1977 said:
Or you can buy a new usb and fix it yourself http://www.etradesupply.com/oem-samsung-galaxy-note-ii-sgh-t889-charging-port-flex-cable-ribbon.html $12.00
Click to expand...
Click to collapse
That's not bad at all.
Sent from my GT-N7105 using Tapatalk 2
Z51 said:
That's not bad at all.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
Cheaper then the warranty replacement fee t mobile charges
Im going to return it back to stock for sure. What ive been thinking was just taking it to the tmobile store directly, and from there maybe they can make the replace order. Thats what my sister did last time with her htc one s. Im going to try that first and if dont work im just gonna call Samsung.
s3rgio4 said:
Im going to return it back to stock for sure. What ive been thinking was just taking it to the tmobile store directly, and from there maybe they can make the replace order. Thats what my sister did last time with her htc one s. Im going to try that first and if dont work im just gonna call Samsung.
Click to expand...
Click to collapse
Don't forget triangle away if you've tripped your flash counter
Sent from my SGH-T889 using xda app-developers app
Sounds like your device status has changed to modified, go in download mode and check the binary counter.
If its "Yes" then use triangle away to reset the counter, and then odin back to stock.
Sent from my SGH-T889 using xda app-developers app
Yeah, it does say modified and thanks, I will use triangle away
s3rgio4 said:
So yesterday my brother called tmobile(its its account) to try a warranty exchange on my note, since my charging port is too loose. They said that my warranty is void becouse the phone been rooter. they went thru my web history and found the xda page there. So right mow im f*cked! no warranty and a phone woth a loose port! Gonna try unrooting for a while and not use the xda page for a while to see if does bastards will forget about me been rooted. Im gonna miss been rooted... ahhhhh!
Click to expand...
Click to collapse
So you actually think that they knew it was rooted based on a phone call someone else made?
Odin to stock triangle away then take to store
Sent from my SGH-T889 using Tapatalk 2
My wifes old vibrant was rooted and the speaker went out on it, took it too tmobile and they sent me a free replacement.
Sent from my SGH-T889 using xda app-developers app
Only reason they knew is due to not using triangle away.
Has nothing to do with visiting the xda forums. It would be bad businesses if they did that and unacceptable.
Many people here are not rooted who visit these forums.
Fancy pants Note ||
What about mobile odin? I used it and flashed the version I was with mobile odin and it returned me back to stock even when I was rooted and running JM11. It all said no no and official. And normal status.
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.
"Where you think she at when she ain't with you?"...
Galaxysm said:
What about mobile odin? I used it and flashed the version I was with mobile odin and it returned me back to stock even when I was rooted and running JM11. It all said no no and official. And normal status.
Sent From Land Of Ooo. Using a Jedi Mastered Note 2.
"Where you think she at when she ain't with you?"...
Click to expand...
Click to collapse
The t mobile dude was trolling him and he bit., plain and simple
Some people are just gullible.
Sent from my SGH-T889 using xda premium
Try a good protection plan, so in the future you can skip dealing with T-Mob.
http://www.squaretrade.com/
So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
mjg688 said:
So I went to work today and forgot my phone was in my jacket pocket when I went to roll it up to stash on my bike(HD) and when I went to retrieve it I pulled it out with a cracked screen. The entire bottom 2/3 of the screen/touch screen does not work at all. I am able to boot into recovery/download mode to restore it back to stock via odin before I return it BUT will that also reset my flash counter as well so that my deeds go undetected?
Click to expand...
Click to collapse
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
That would be an option had I not already filed the insurance claim for the cracked screen.....
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
rpolito73 said:
Because it won't be a warranty claim, you have to file an insurance claim. I would dunk it in the sink full of water before sending it back until it is completely ruined and they can't boot it either....
Click to expand...
Click to collapse
elflip88 said:
It doesn't matter if its rooted for an insurance claim. Only when your doing a warranty exchange.
Sent from Flip's Galaxy S4
Click to expand...
Click to collapse
Good to know
I wouldnt worry about being rooted. They don't check such things in your situation.
Sent from my SGH-M919 using xda app-developers app
---------- Post added at 06:13 AM ---------- Previous post was at 06:11 AM ----------
Or really ever, in my experience.
You'll just pay the I dropped my phone fee.
Sent from my SGH-M919 using xda app-developers appor
mjg688 said:
That would be an option had I not already filed the insurance claim for the cracked screen.....
Click to expand...
Click to collapse
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
thachosenone said:
You could have just claimed it stolen, and you wouldn't be required to send anything back. It's the same deductible, so what's the difference?
You could have kept the other one for parts(camera, headphone jack, etc)
Sent from my SGH-M919 using XDA Premium HD app
Click to expand...
Click to collapse
Because that would be insurance fraud.
Sent from Flip's Galaxy S4
I see this thread closing very soon
Sent from my SGH-M919 using xda premium
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
TheArtiszan said:
If you are going thru insurance don't worry about it.
That would be considered damage to the phone anyway.
Root is just not covered under regular warranty.
Not once have I seen a insurance claim issue for being rooted.
Click to expand...
Click to collapse
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Awesome then I won't even worry about messing with it, ill just wipe it and send it as is.
On the other side of things I purchased an insurance policy through squaretrade for my phone. It is half the cost of T-mobiles insurance(11.99/month vs. 5.95/month) and offers the same if not better protection than T-mobile and the deductible is only $99 vs. the $175 I paid T-mobile/Asurion. The only downside from what I see is they try and repair your phone rather than replace it, which it says is guaranteed in 5 days or it's free! Hopefully I never need to use it or find out, but if I do I guess I can live without my phone for that long. Lol
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
I personally prefer repairs over replacement devices. Replacements aren't new, they are factory refurbished.
And to answer your question in the OP, flashing back to stock via Odin will not wipe your counter. Triangle away is needed for that
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Funny you say that because the S4 they sent me was new in the box, I was expecting a refurbished phone as well. Guess the phone just hasn't been out long enough to refurbish them lol. And that's what I thought, no way to do that with the touch screen out lol. Guess they get it back rooted, I won't lose any sleep over it. Haha
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
Sent from my SGH-M919 using Tapatalk 2
elesbb said:
New in what kind of a box? Lol. And did it come with the charger back cover and headphones?
Sent from my SGH-M919 using Tapatalk 2
Click to expand...
Click to collapse
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
Sent from my SGH-M919 using xda app-developers app
mjg688 said:
Came in the original box(unopened) the phone was sold in, with all the accessories including battery(keeping the new one lol), charger, phone back, etc.
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
elesbb said:
You got extremely lucky! (Btw im jealous xD) did you have to return the old one?
Click to expand...
Click to collapse
Yes will probably send it back in tomorrow. And yes I was amazed to get a new phone, never had that happen in the past and I'm sure it won't happen again anytime soon! Lol
Sent from my SGH-M919 using xda app-developers app
If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
Sent from my SGH-T889 using xda app-developers app
Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
Sent from my SM-N900T using Xparent BlueTapatalk 2
Warrior1975 said:
Good question. I gave in my girls HTC sensation today, rooted running AOKP, they rebooted it, saw the custom boot ani, and still gave us $65. Maybe withb jump they check more thoroughly?
Sent from my SM-N900T using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Lol that hilarious. All I have found is that they say it must be in working condition and no cracked screen. And it must boot and function properly.
Sent from my SGH-T889 using xda app-developers app
paul89 said:
If the Knox counter gets tripped, will that affect me trading in my phone with T-Mobile's JUMP! Program?
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
Please excuse my ignorance but what is knox, thanks
Sent from my SM-N900T using Tapatalk 4
---------- Post added at 06:27 PM ---------- Previous post was at 06:23 PM ----------
vw65bus said:
Please excuse my ignorance but what is knox, thanks
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
Never mind I found it thanks
Sent from my SM-N900T using Tapatalk 4
The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.
I traded my note 2 in today, running tweaked rom and custom recovery. Still got $275 for it. A lot of the phones get wiped and reflashed without even being checked to see if they were tampered with
Sent from my SM-N900T using Tapatalk 2
I couldn't believe they were offering so much for the Note 2. I almost dumped mine. I'm selling it to one of my employees already. Only 300, I wish I didn't commit, I would have sold it today, instead of waiting a month for my money.
Sent from my SM-N900T using Xparent BlueTapatalk 2
Note 2's probably going to go on sale like the s3 did when s4 came out and s3' were selling like mad because the price drop so maybe they want to have refurb stock to offer in case demand gets high and they run out of new note 2's due to a sale on note 2' s
Sent from my SGH-T889 using XDA Premium 4 mobile app
When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage
They also gave me $275 for my Note 2. JediX19. They didn't care at all.
$275? I wish I wasn't such a nice guy sometimes. I ended up giving my mother in law my Note II.
boshindo said:
The guy who sold me the Note 3 was into custom ROMs. When I mentioned Knox efuse and trade in with Jump he said no one there would even know what to look for at trade in and that flashing should be fine. He said the same thing about warranty returns. The insurance company would just take back the device.
But...he did mention that trade ins with Jump would end up as refurb devices. So its possible that there might be someone along the repair service chain knows whats what.
Click to expand...
Click to collapse
I don't think the eFuse matters unless you're getting it warranty repaired by Samsung and even then, they may not bother to check if there's no custom ROM running. Most people don't know about it or even care. I sent a Droid4 to Moto for warranty repair and there is something similar (it may or may not be the same) that gets flipped when it's rooted. They didn't care and repaired the defect.
Just found this thread Googling for the same thing. I was told by the guy at the T-Mobile I went to that they don't care at the store when trading it in, but he's not sure what would happen when it got to wherever they send it and see it tripped.
Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
Sent from my SM-N900T using xda app-developers app
MorePAIN said:
Basically what happens is if it is tripped your rights to the extended warranty are revoked going forward. You won't be able to add the extended warranty or jump for 12 months plus you pay out of warranty fee.
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
Source?
clninja said:
When processing a trade in the only things the computer asks is
Water damage
Does it turn on
Is the screen broken
Is their physical damage
Click to expand...
Click to collapse
What he said^^
For now, at least.
Sent from my SM-N900T using Tapatalk 4
decalex said:
What he said^^
For now, at least.
Sent from my SM-N900T using Tapatalk 4
Click to expand...
Click to collapse
I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
Sent from my SM-N900T using xda app-developers app
seshaz said:
I'm a tmo rep and so far they've said nothing about checking anything but the screen and water damage etc, I've also traded in 3 different phones that were rooted and custom Rom and all and never heard a word from Samsung or whoever the traded phones go to. Plain. And simple lol we don't care what you did with your Phone. I've also sent an s3 I. Under Warranty Last Year Without Using Triangle Away And There Were No Repercussions. Cost too much money and time to check every phone they just basically reflash and refurbish and send it back out
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
Sent from my SM-N900T using Tapatalk now Free
Flippy125 said:
That's the thing though. Can they re flash Knox, and if so, how do we get that tool?
Sent from my SM-N900T using Tapatalk now Free
Click to expand...
Click to collapse
Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
Sent from my SM-N900T using xda app-developers app
seshaz said:
Don't know yet, I can go in t-community tomorrow and see if I can contact a Samsung tech and see what they say. I asked our Samsung rep and he had no clue there was such a thing as Knox. I'll get back tomorrow with an answer.
Sent from my SM-N900T using xda app-developers app
Click to expand...
Click to collapse
I'll hold off on rooting until you get back to us then. This is my first Touchwiz Samsung phone and I'm ready to experience ASOP on this beautiful screen
Sent from my SM-N900T using Tapatalk now Free
It unfortunatly came with knox... now what if i dont care to trip knox... will having knox effect the way i glash roms... or can i even flash roms? [Ive searched everywhere for my answer and all i get is mixed answers...] some say i cant flash with knox... others are talking in threads like they tripped knox and flashing roms... HELP PLEASE... thanks in advanceee!
btw from all the reading i ha e done it seems that a "Tripped knox counter" only affects the ppl sending it thru repair and not warrenty... please if someone can shed light on this... again... thanks in advance!
Sent from my SGH-M919 using Tapatalk
Knox doesn't prevent you from rooting or flashing ROM.
☞ Sent from here ☜
Thanks but what about warranty rejecting the phone because of Knox or is it only for repair by the way I'm in New Jersey
Sent from my SGH-M919 using Tapatalk
Slicktune said:
Thanks but what about warranty rejecting the phone because of Knox or is it only for repair by the way I'm in New Jersey
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
Your warrenty (The phone no longer powers on, send me a new one) is voided by tripping Knox.
Your insurance (The $9 a month you may or may not pay for damage or loss) is not voided.
Please search next time. There are literally 30 threads asking this exact question. Searching avoids filling up the forum with repeated questions, which makes finding unique questions more difficult.
baseballfanz said:
Knox doesn't prevent you from rooting or flashing ROM.
☞ Sent from here ☜
Click to expand...
Click to collapse
Opps but ive updated to tmobile stock 4.4.2... does this mean i cant root? ive searched everywhere for the answer but it seems like ppl just started updating....
Sent from my SGH-M919 using Tapatalk
Skipjacks said:
Your warrenty (The phone no longer powers on, send me a new one) is voided by tripping Knox.
Your insurance (The $9 a month you may or may not pay for damage or loss) is not voided.
Please search next time. There are literally 30 threads asking this exact question. Searching avoids filling up the forum with repeated questions, which makes finding unique questions more difficult.
Click to expand...
Click to collapse
The warranty is not voided if you void Knox I did and I was running custom u sent mine in after it broke and they sent me a new one because it was still under warranty
Sent from my SGH-M919 using Tapatalk
spyke1999 said:
The warranty is not voided if you void Knox I did and I was running custom u sent mine in after it broke and they sent me a new one because it was still under warranty
Sent from my SGH-M919 using Tapatalk
Click to expand...
Click to collapse
Let me rephrase that...
Tripping knox is SUPPOSED to void your warrenty. Many people are finding that Samsung/T Mobile aren't properly checking the Knox status with a warrenty claim and are honoring the warrenties anyway. But it's not a guarentee.
Skipjacks said:
Let me rephrase that...
Tripping knox is SUPPOSED to void your warrenty. Many people are finding that Samsung/T Mobile aren't properly checking the Knox status with a warrenty claim and are honoring the warrenties anyway. But it's not a guarentee.
Click to expand...
Click to collapse
I hear that tmobile doesn't care much seems it's more of a Samsung thing
Sent from my SGH-M919 using Tapatalk
spyke1999 said:
I hear that tmobile doesn't care much seems it's more of a Samsung thing
Sent from my SGH-M919 using Tapatalk
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T Mobile is going to care once Samsung stops saying Knox tripped phones back from T Mobile. Remember, it's not T Mobile that is repairing the borken devices are reselling them as refurbished. Samsung is still doing that. T Mobile just asks as a middle man in that process. The warrenty is still Samsung's. And when Samsung tells T Mobile they won't accept any more knox tripped phones, T Mobile is going to start checking more closely.
That said, the warrenty is still invalid per the user agreement with Knox tripped. T Mobile could decide tomorrow or 6 months from now to start checking. If they do they are well within the law to deny a warrenty claim on a knox tripped phone. Just because they are ignoring it now doesn't mean they have to.
Skipjacks said:
T Mobile is going to care once Samsung stops saying Knox tripped phones back from T Mobile. REmember, it's not
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That will suck
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Slicktune said:
Opps but ive updated to tmobile stock 4.4.2... does this mean i cant root? ive searched everywhere for the answer but it seems like ppl just started updating....
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No?
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As of right now no.
There will need to be a new modified tar image or other loop whole to get root.
How To Root M919UVUFNB4 Android 4.4.2 KitKat On T-Mobile Galaxy S4 SGH-M919
http://true-android.blogspot.com/2014/03/root-m919uvufnb4-t-mobile-galaxy-s4.html
norml said:
How To Root M919UVUFNB4 Android 4.4.2 KitKat On T-Mobile Galaxy S4 SGH-M919
http://true-android.blogspot.com/2014/03/root-m919uvufnb4-t-mobile-galaxy-s4.html
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I love you... youre my hero... lol thanks
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Slicktune said:
I love you... youre my hero... lol thanks
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You're very welcome! If I were you though, I would wait and see that it is a confirmed "working" method. So many variables involved, like KNOX, better to be safe than sorry.
I have a friend that manages tmobile. He said that mobile CANNOT refuse an issured costumer. Because there is signed documents before Knox was even in the picture... If someone tries to refuse it. Tell them to show you some type of paper work that you have signed that says so. Or ask them to pull up your original. Contract/ or the insurance rules from day one.
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egren58 said:
I have a friend that manages tmobile. He said that mobile CANNOT refuse an issured costumer. Because there is signed documents before Knox was even in the picture... If someone tries to refuse it. Tell them to show you some type of paper work that you have signed that says so. Or ask them to pull up your original. Contract/ or the insurance rules from day one.
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And if that doesn't work, you can call the Insurance Commission in your state. Every state has one. They regulate ALL insurance matters.
The T Mobile insurance is just a normal property and casualty policy. Insurance commissions do not play around and they have absolute authority in a state to force an insurance company to pay a claim if you can prove they have no valid reason to deny it.
I am a licensed insurance rep in several states and I have dealt with insurance commissions all over the country. So I am absolutely positive about this. Every state has a process to dispute a denial for any policy, no matter how small.
All that said, I doubt you would ever have to fake it that far. Especially since the policy covers loss as much as damage. If they did deny the claim, just lose it and file the claim as a loss.
Now the warrenty is a whole different animal that is covered very differently. All different rules and hardly any governmental protections.
Sent from your phone. You should be more careful where you leave that thing.