Sudden power off solved with new battery !!! - Sony Xperia ZL

Finally tested it today and it really works!. The real fact is on web you always find that "it should" be the battery, and a battery change "whould" solve it, well I have to try it and it really does, so you should get a battery somewhere ( check out I found 2 places on www, dunno if I can put the links please say If I can do so ) and get your phone alive again! ( I'm so happy :laugh: )
Here are 2 dissasemble videos; one from our friend "danieldp1990" and one in russian HD. Whould reccomend use both of them since as nice as the russian video looks, they're missing some parts.
The most hard part is to remove the battery since it's glued and you don't wanna do much strenght since you have the display right below it, so make it slowly.
Danielp thread:
http://forum.xda-developers.com/showthread.php?t=2346031
HD video:
http://www.youtube.com/watch?v=tX_rClLNUU8
Best of luck for the ones that have no warranty left!
PS: I think we can stop looking for soft / alternative solutions.

:thumbup:
Sent from my C6503 using Tapatalk

Remove the battery
Chonwey said:
Finally tested it today and it really works!. The real fact is on web you always find that "it should" be the battery, and a battery change "whould" solve it, well I have to try it and it really does, so you should get a battery somewhere ( check out I found 2 places on www, dunno if I can put the links please say If I can do so ) and get your phone alive again! ( I'm so happy :laugh: )
Here are 2 dissasemble videos; one from our friend "danieldp1990" and one in russian HD. Whould reccomend use both of them since as nice as the russian video looks, they're missing some parts.
The most hard part is to remove the battery since it's glued and you don't wanna do much strenght since you have the display right below it, so make it slowly.
Danielp thread:
http://forum.xda-developers.com/showthread.php?t=2346031
HD video:
http://www.youtube.com/watch?v=tX_rClLNUU8
Best of luck for the ones that have no warranty left!
PS: I think we can stop looking for soft / alternative solutions.
Click to expand...
Click to collapse
:good::good::good:
Now are 3 disassembly videos; one from "danieldp1990" and 2 in russian

I just replace the battery on my phone and the issue of the phone turning off all the sudden. I was pretty easy to do......the hard part the original battery being glued to the back of the phone. That's some sticky tape!

Any idea if the same issue will happen to the new battery?
Sent from my C6506 using XDA Premium 4 mobile app

My Xperia ZL just started doing this sudden shutoff thing but it seams to be getting worse, it's gotten so bad that when you boot up the phone it shows the SONY logo then immediately shuts off. When I plug it into the wall charger the LED lights up RED and then the SONY logo then reboot over and over(Bootloop). But yet i'm able to get it into fastboot and flashmode fine and can flash ftf through Flashtools with no problems i'm wondering if this could be a simple battery problem or if it's a software error. If anyone could help it would be greatly appreciated.

There are loads of posts about this issue on Sony's official forum. Looks like you either have to send it to Sony or put a new battery in.
Sent from my C6506 using XDA Premium 4 mobile app

I finally replaced the battery in my zl, and it fixed the issues of not powering on. But the new battery appears to be having issues. Sometimes it went charge. It will fluctuate percentages, for ex it would go from 58 to 56 to 60 to 55 etc.. It's been acting crazy. Even on various roms. I restored an old backup of miui I had, and it seems more stable, but still won't charge full. The replacement battery was a Sony oem one so I'm not Sue what's up.
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please i having same power problmes with my xperia, can you pm where did you get the battery from, i cant find a reliable place that sell them

cubanito08 said:
please i having same power problmes with my xperia, can you pm where did you get the battery from, i cant find a reliable place that sell them
Click to expand...
Click to collapse
http://pages.ebay.com/link/?nav=item.view&id=111348441443&alt=web
Sent from my XT1032 using Tapatalk

maybe its the same problem i have but not sure, ny phone wont pass the Sony screen and turn off unless its connected to a charger or usb, rest works fine, now if its not connected it stays on until u use any app then it shutsdown, then i need to connect to charger to start again, u guys think its the battery ? already flashed retail 4.3 then back to 4.2.2 then back to 4.3 just to make sure wasnt software issue, and i see other people had same problem and fixed it with a battery and no my phone has no warranty since i bought it on one of those simple mobile little stores where stuff is open

cubanito08 said:
maybe its the same problem i have but not sure, ny phone wont pass the Sony screen and turn off unless its connected to a charger or usb, rest works fine, now if its not connected it stays on until u use any app then it shutsdown, then i need to connect to charger to start again, u guys think its the battery ? already flashed retail 4.3 then back to 4.2.2 then back to 4.3 just to make sure wasnt software issue, and i see other people had same problem and fixed it with a battery and no my phone has no warranty since i bought it on one of those simple mobile little stores where stuff is open
Click to expand...
Click to collapse
Ya it's your battery
Sent from my C6506 using Tapatalk

thanks i guess ill get a new battery and hope it fix it

cubanito08 said:
thanks i guess ill get a new battery and hope it fix it
Click to expand...
Click to collapse
It WILL fix it.
Sudden power off, Not powering on unless charger attached, missing signal/signal problems, ultimately not even powering on with charger is the whole same issue = Crappy Sony battery ( programmed obsolescence )
Now it's happening again to me. Will NEVER buy a Sony product again in life.

Chonwey said:
It WILL fix it.
Sudden power off, Not powering on unless charger attached, missing signal/signal problems, ultimately not even powering on with charger is the whole same issue = Crappy Sony battery ( programmed obsolescence )
Now it's happening again to me. Will NEVER buy a Sony product again in life.
Click to expand...
Click to collapse
Hmmmm... That's very helpfull... Just got all the things that u listed up. But i still love sony?... And good things is i already search and learn how to change xperia zL battery.. Easy and simple. $26 for ori battery and $10 for back cover. LoL???
Sent from my C6502 using XDA Free mobile app

rayzaweirdooo said:
Hmmmm... That's very helpfull... Just got all the things that u listed up. But i still love sony... And good things is i already search and learn how to change xperia zL battery.. Easy and simple. $26 for ori battery and $10 for back cover. LoL
Sent from my C6502 using XDA Free mobile app
Click to expand...
Click to collapse
So you like being scammed, good for you
Ppl like you are the ones empowers companies to keep doing that scam.

ghost6022010 said:
My Xperia ZL just started doing this sudden shutoff thing but it seams to be getting worse, it's gotten so bad that when you boot up the phone it shows the SONY logo then immediately shuts off. When I plug it into the wall charger the LED lights up RED and then the SONY logo then reboot over and over(Bootloop). But yet i'm able to get it into fastboot and flashmode fine and can flash ftf through Flashtools with no problems i'm wondering if this could be a simple battery problem or if it's a software error. If anyone could help it would be greatly appreciated.
Click to expand...
Click to collapse
sir i'm also having exactly the same problem, now i wanted to know how you corrected this problem,
pls reply me if you see this post as i spend my so many day and night in correcting my phone but no luck.
wating for reply....
---------- Post added at 06:33 PM ---------- Previous post was at 06:29 PM ----------
ghost6022010 said:
My Xperia ZL just started doing this sudden shutoff thing but it seams to be getting worse, it's gotten so bad that when you boot up the phone it shows the SONY logo then immediately shuts off. When I plug it into the wall charger the LED lights up RED and then the SONY logo then reboot over and over(Bootloop). But yet i'm able to get it into fastboot and flashmode fine and can flash ftf through Flashtools with no problems i'm wondering if this could be a simple battery problem or if it's a software error. If anyone could help it would be greatly appreciated.
Click to expand...
Click to collapse
sir , i'm having exactly same problem as of yours, i spend so many days and night on my phone by reading forums and follow steps to correct my phone but till now no luck.
could you pls help me if you got the solution for your problem...
waiting for reply...

Related

Is my Defy dead? Help please... :(

Help me!!!!!
My defy is not detected by RDS Lite 5.3.1.
Today i' ve flashed WIUI 2.8.3 with CM9 Kernel, but i didn' t like the rom, so i entered recovery and try to restore my previous backup of CM7 with froyo Kernel without flash CM7 kernel (what a stupid...). The phone goes in a black screen, and now it can' t boot up, and when i connect it to PC, i see only the white flash
What i need to do, please help
Did you flash with low battery or let it run down in recovery? Nevertheless your battery is prop out of juice.
http://forum.xda-developers.com/showthread.php?t=1804940
Charge the battery, and update de drivers (download from motorola).... No problem flashing SBF with CM9 kernel, but after flash, you need to Wipe cache/partition in Motorola recovery
Sorry, my english is terible
labsin said:
Did you flash with low battery or let it run down in recovery? Nevertheless your battery is prop out of juice.
http://forum.xda-developers.com/showthread.php?t=1804940
Click to expand...
Click to collapse
Yes, i was restoring a nandroid backup with 10% of battery.
I tried to charge it for 2-3 hours, but the led was red, and the battery shows a "?".
What can i do?
Dude there are millions of warnings about not to flash a rom or do anything on low battery
Y U NO FOLLOW RULES??
Sent from my One V using xda premium
donhashem.dh said:
Dude there are millions of warnings about not to flash a rom or do anything on low battery
Y U NO FOLLOW RULES??
Sent from my One V using xda premium
Click to expand...
Click to collapse
Don' t be rude, sorry. I know that i was wrong, but now help me
Dead Phone
Charge your battery using the method described here http://forum.xda-developers.com/showthread.php?p=10600303
Or get a universal charger
Siben Nayak said:
Charge your battery using the method described here http://forum.xda-developers.com/showthread.php?p=10600303
Or get a universal charger
Click to expand...
Click to collapse
No, this method for me is dangerous
I think i will buy a new battery, but i don' t know where (No online)
remix96 said:
Don' t be rude, sorry. I know that i was wrong, but now help me
Click to expand...
Click to collapse
Labsin already provided you a solution in his link to his extensive post. It's time to go Mc Gyver:
http://forum.xda-developers.com/showthread.php?t=892026
Before doing that however, you can try to "kickstart" your Defy by repatingly inserting the Charger (connected to the wall outlet, not to an USB port) and at the same time try to get into bootloader menu. Once there, leave your Defy in BL to charge your battery. I had this once on a similar issue and it worked.
remix96 said:
No, this method for me is dangerous
I think i will buy a new battery, but i don' t know where (No online)
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1536859
Like this?
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T-Mobile UK repaired it free (even though CM7 was still installed on it).
The Warranty covers hardware, whereas custom roms are software, so usually you can get away with it if they can't boot.
Just an update for anyone who comes across this thread..
I took it into my local T-Mobile shop where I bought it, and they sent it off for repair.
As far as the repair centre knew, it was still under warranty. They couldn't tell it had been rooted.
So I'm happy Phone is already at the shop.. I would've thought they would have called, but oh well Maybe they will tomorrow before I pick it up.
I can finally stop using my Slow-as-hell Huawei U8110 AKA T-Mobile Pulse Mini
Here's what the Repair tracking says.
Warranty Status
In warranty
Repair cost Free of charge under warranty
Symptom Description
Electrical problem - Charging problem, battery
unit not detectig the battery (yes, the guy in the T-Mobile shop spelled Detecting wrong..)
Fault Description
- Battery - Battery meter inaccurate
Repair Description
- Replacement - SCREEN,MESH, SPEAKER, PRIMARY PORT
- Replacement - TRANSDUCER,5X15MM 32 OHM RECEIVER PAD CONTACTS
- Replacement - ASSEMBLY,BATTERY,BF5X,MIN 1500MAH/TYP 1540MAH
- Screening
- Software update
Click to expand...
Click to collapse
Click to expand...
Click to collapse
You can always try buying a Defy battery from the shop where you bought your phone, else online will probably be the only option.. that is unless you have a market with a mobile phone dealer there.
Nothing to worry
Your phone is out of juice just charge the battery by putting it in other phone(defy) or get a charger you can charge directcly you battery...The charger looks like in attachment..i dont its name.. leave the battery to charge for 1 hr...then simple steps. boot loader >RSD will detect>seletct the latest Sbf (GB kernel) not froyo.>flash it>boot it >root it>2nd init>flash the rom you want (GB kernel) Enjoyyyyyy....
pk92 said:
http://forum.xda-developers.com/showthread.php?t=1536859
Like this?
T-Mobile UK repaired it free (even though CM7 was still installed on it).
The Warranty covers hardware, whereas custom roms are software, so usually you can get away with it if they can't boot.
You can always try buying a Defy battery from the shop where you bought your phone, else online will probably be the only option.. that is unless you have a market with a mobile phone dealer there.
Click to expand...
Click to collapse
Yes, i got an image like this.
If i connect the phone to usb at pc, the led white shows up and, after 10 minutes, if i longpress power button the phone boot up wiht only 5% of charge, but after a minute it shut down by its self.
So, i must buy a charger or a new battery?
P.S. I tried to wipe data/cache from stock recovery, but the phone not charge.
mothy1025 said:
Your phone is out of juice just charge the battery by putting it in other phone(defy) or get a charger you can charge directcly you battery...The charger looks like in attachment..i dont its name.. leave the battery to charge for 1 hr...then simple steps. boot loader >RSD will detect>seletct the latest Sbf (GB kernel) not froyo.>flash it>boot it >root it>2nd init>flash the rom you want (GB kernel) Enjoyyyyyy....
Click to expand...
Click to collapse
Thank for you useful suggestion
remix96 said:
Thank for you useful suggestion
Click to expand...
Click to collapse
Did you try mine?
http://forum.xda-developers.com/showpost.php?p=30085407&postcount=9
Sir Flashalot said:
Did you try mine?
http://forum.xda-developers.com/showpost.php?p=30085407&postcount=9
Click to expand...
Click to collapse
remix96 said:
No, this method for me is dangerous
I think i will buy a new battery, but i don' t know where (No online)
Click to expand...
Click to collapse
Btw, i have a question. To use McGyver method i need defy' s usb cable, or i can use any usb cable, from other phone?
remix96 said:
I responded.
Click to expand...
Click to collapse
No the one about kickstarting the Defy.
Sir Flashalot said:
No the one about kickstarting the Defy.
Click to expand...
Click to collapse
Can i kickstart Defy to bootloader, and then to RDS, with low battery (5%) ?
It's worth a try.
Charger
remix96 said:
No, this method for me is dangerous
I think i will buy a new battery, but i don' t know where (No online)
Click to expand...
Click to collapse
As i said..get a universal cell phone battery charger rather than getting a new battery...
Bootmenu
pk92 said:
http://forum.xda-developers.com/showthread.php?t=1536859
Like this?
T-Mobile UK repaired it free (even though CM7 was still installed on it).
The Warranty covers hardware, whereas custom roms are software, so usually you can get away with it if they can't boot.
You can always try buying a Defy battery from the shop where you bought your phone, else online will probably be the only option.. that is unless you have a market with a mobile phone dealer there.
Click to expand...
Click to collapse
try to get into or try to get it in place, from there ur saved
wipe all caches fs/d reset, flash froyo kernel, flash cm7.2

[Q] Xperia ZL C6502 keeps restarting

My xperia ZL keeps shutting down at random times, and when I try turning it on it usually turns off again at the Sony logo, or it turns on only to shutdown again.
BUT it works perfectly fine with the charger plugged in, and something I have noticed is that the charging light when the phone is turned off is yellowish now instead of purely orange like it usually is,
Plus i noticed that the phone without the charger runs fine for awhile, but as soon as I turn the camera on it shutsdown which it doesnt with the charger on.
What is the problem here?
Defect battery. Its a known issue on zl. You need to send it to a sony service center. Good luck.
Sent from my C6503 using xda app-developers app
ThuCommix said:
Defect battery. Its a known issue on zl. You need to send it to a sony service center. Good luck.
Sent from my C6503 using xda app-developers app
Click to expand...
Click to collapse
Now it wont turn on at all, even with a charger screen keeps flashing and led too, is it possible to firstly access the phone via computer so I can copy images etc? I really need the stuff i have saved on the phone really should have backed it up before :/
Try holding down the reset button near the sdcard for a moment, this should fix the issue its not starting on charger.
Sent from my C6503 using xda app-developers app
ThuCommix said:
Defect battery. Its a known issue on zl. You need to send it to a sony service center. Good luck.
Sent from my C6503 using xda app-developers app
Click to expand...
Click to collapse
i had same problem .......i don't think its a battery problem because my device is working fine in every other things....for this problem,it started after updating my device to 4.3 ...i think its something to do with camera app ......anyway i'm back to 4.2.2 and its working fine(no problem)
today again i updated my zl to 4.3,i found where the problem is ,there is no problem in camera app ,actualy problem is in its modes.every time i tried opening 'picture effect' mode it open for 4-5 seconds and then phone shuts down.i disable picture effect from settings and every thing is working fine.could anyone please test it on his/her device
do this:-
open camera ,click on picture effect ,when many sceans come ,move your device for 3to5 secs and click on scetch effect and see if your decvice shuts down.
for info
my device is clear no root ,no BU
gagu.436425 said:
today again i updated my zl to 4.3,i found where the problem is ,there is no problem in camera app ,actualy problem is in its modes.every time i tried opening 'picture effect' mode it open for 4-5 seconds and then phone shuts down.i disable picture effect from settings and every thing is working fine.could anyone please test it on his/her device
do this:-
open camera ,click on picture effect ,when many sceans come ,move your device for 3to5 secs and click on scetch effect and see if your decvice shuts down.
for info
my device is clear no root ,no BU
Click to expand...
Click to collapse
Hi bro, can you help me out. My ZL faulty same like you. How you do to solve it. Before update to 4.3, my ZL no problem. After updated to 4.3, my signal loss, suddently shut down and stuck at sony logo and shut down back.
gagu.436425 said:
today again i updated my zl to 4.3,i found where the problem is ,there is no problem in camera app ,actualy problem is in its modes.every time i tried opening 'picture effect' mode it open for 4-5 seconds and then phone shuts down.i disable picture effect from settings and every thing is working fine.could anyone please test it on his/her device
do this:-
open camera ,click on picture effect ,when many sceans come ,move your device for 3to5 secs and click on scetch effect and see if your decvice shuts down.
for info
my device is clear no root ,no BU
Click to expand...
Click to collapse
Work fine here. No reboot, no force close. By the way I flash the 4.3 ftf and wipe everything to ensure clean install of OS.
Sent from my Z10 using Tapatalk
@slinkyzone
sorry to say bro...but i was wrong ..it is a battery deffect...i already sent my device to service centre:crying:
even though my zl was working fine except shutdowns in camera,signal lost and these problems are getting bigger.........i advice you to send your zl to sevice centre.
@butatx
thx for replying...BTW i also did the clean install but no luck
{ waiting for my lovely ZL}
gagu.436425 said:
@slinkyzone
sorry to say bro...but i was wrong ..it is a battery deffect...i already sent my device to service centre:crying:
even though my zl was working fine except shutdowns in camera,signal lost and these problems are getting bigger.........i advice you to send your zl to sevice centre.
@butatx
thx for replying...BTW i also did the clean install but no luck
{ waiting for my lovely ZL}
Click to expand...
Click to collapse
Alright will send mine to service center as my ZL still under warranty. Thanks
dani_cfc01 said:
My xperia ZL keeps shutting down at random times, and when I try turning it on it usually turns off again at the Sony logo, or it turns on only to shutdown again.
BUT it works perfectly fine with the charger plugged in, and something I have noticed is that the charging light when the phone is turned off is yellowish now instead of purely orange like it usually is,
Plus i noticed that the phone without the charger runs fine for awhile, but as soon as I turn the camera on it shutsdown which it doesnt with the charger on.
What is the problem here?
Click to expand...
Click to collapse
Exactly the same problem over here buddy...
Here's a little letter I've written to Sony Support and their Press people:
"I've purchased my Xperia ZL in the United States (online at the end of March 2013 at ATGSM.com) and started using it mid April, 2013. I currently live in Sao Paulo, Brazil.
After using this phone normally for about 9 months, there was this one day back on the first week of January 2014, where I was taking lots of photos at the world famous "Serra da Capivara National Park" and could just feel the phone heating up like never before. Next thing I know, the screen went blank and phone would not respond when I pressed the power button.
I had to pres the reset button in the back of the phone in order to make it work again. But once I tried to load the camera app, the phone would automatically shut itself off. I thought it could be related to a faulty or corrupted External SD Card, so I went ahead and removed that as well before I attempted to turn my phone back on. After the system loaded up again I tried to oped the camera app and the phone turned itself off again. Any app that would require a significant amount of processing power would cause the phone to freeze and shut off.
So I decided to charge the phone all the way up until 100% (while powered off). When it reached 100% I turned it back on and used it normally (while it was still plugged to the wall charger), so I thought... Great, the phone is "OK again"! Then I went ahead and unplugged the phone off the charger, expecting it to function normally... In just a matter of minutes, with just a little bit of usage (checking emails or browsing the web) the phone simply shuts itself off on its own, yet again. I tried to turn the phone back on again and just as before, I was greeted by the Sony logo and - without any warnings or alerts - the screen simply goes blank again and that's it. This is all it does on the battery.
I've searched online for a solution for this problem and I got nowhere. My phone is all stock, bootloader locked, not rooted. I've formatted and updated it with the latest Firmware (10.4.B.0.569) a couple of times using Sony's Update Service application for Windows to no avail. Nothing seems to fix this battery/shut down on its own problem. There's tons of other Sony users complaining about similar issues with their Xperias. Just look up "xperia zl shuts off" on Google and you'll see what I mean.
My phone is one big dud...
So there you have it - one big useless US$650 piece of hardware. That only functions normally when it's plugged into a wall charger or your average computer USB port.
Not much of a "mobile" phone if you ask me.
I'm extremely unhappy with Sony's hardware and their inflexible technical support.
I've purchased this device in the United States and they can only grant me tech support under my 1 year manufacturer's warranty if I ship it over to their facility in Texas for repairs. That's no big deal for me. The one big problem is: They want me to have a US shipping address so they can ship if over to that address after they finish repairing/replacing/refurbishing my phone. And I've got a big problem with that.
I do not live in the United States. How am I supposed to pick my phone up over there?
After doing some digging through my phone's IMEI, Sony's tech support representatives brought to my attention that my device is a "Grey Market" phone (meant to be used in Singapore?) and that they don't even know how long it will take for them to service my phone. According to their supervisor, it could take anywhere from 1 month up to 4 months, maybe even more for them to repair and send it back to me.
See what I'm going through here?!?!?!
What good is it for a company as big as Sony to print and place a cute little warranty pamphlet inside the box of your brand new phone, containing the numbers of several different technical support worldwide if the 1 year warranty is not going to be covered in all of those different countries??????????????
I took the initiative to call Sony's specialized Xperia Mobile support telephone number from that pamphlet that came with my phone (not a free call, by the way) here in Brazil and shared with them my frustration regarding my Xperia ZL. They were sympathetic with me, and readily provided me with 3 different authorized service centers near my home, with their respective addresses and telephone numbers.
I managed to reach a couple of those authorized repair centers here in Brazil (over the phone) only to find out that they DO NOT have any of these Xperia ZL / ZQ batteries in stock. They also mentioned that several other customers called them and shared their bad experiences with their Xperia ZQ's battery life (defective batteries) and were greeted the same way: "I'm sorry, we can't help you. We do not carry that replacement battery in stock. We have already placed the order for those with Sony, but there's no estimate of when or even if these will ever arrive in our store anytime soon... I'm sorry about that..."
Yeah, I'm sorry about that too Sony.
I'm really sorry I bought a Sony smartphone.
I wish I could go back in time and buy a Samsung Galaxy S4 Google Play Edition instead.
But it's too late... I've already spent 650 bucks on your crappy smartphone, Sony.
Looking back, I can tell you that I've had problems with lots of other computer components that I've purchased in the States, from several different manufacturers. And I've RMA'd lots of these defective memory modules (RAM), defective SD Cards, etc. I've shipped it from Brazil straight to them in the States and in less than 1 month after they received my RMA, they went ahead and shipped a replacement back to me (in Brazil) FREE OF CHARGE! Most importantly, with NO HASSLE! That's right, NONE of these companies refused to ship it back to me at my Brazilian address like Sony is doing to me at this time.
This is the worst customer support from such a big and Global company that I've ever dealt with in my entire life.
Shame on you Sony!
After this horrible experience, here's a few things that I CAN and WILL DO for sure:
- I will NEVER buy another Sony device (camera, smartphone or laptop) ever again.
- I will never recommend a Sony product to any of my friends and family.
- I will never buy another phone with a built in, internal battery.
Sony has been continuously releasing and flooding the market with new phones that doesn't add a whole lot of improvements over their previous gen devices (Z - ZL - Z1 - Z1 - Z1 Ultra - Z1S and so on). All they do is depreciate the value of what they have already released just a few months for just a little more, sometimes even less money than what you paid for your current "last gen" Sony phone just 2 or 3 months ago.
The Xperia ZL was released with last gen Snapdragon S4 Pro and in just a couple of months after I purchased my ZL they released a new, better spec'd smartphone, the Xperia Z1. And now, Sony has just announced the Xperia Z1S...
I understand that in today's mobile market / segment it's "the norm" to have this ever evolving and improving trend of new technology on mobile devices, but this seems to be getting kind of out of hand. You buy something today for US$650, sometimes even more depending on where on earth you live, only to see it become seemingly obsolete in just a matter of 3 months.
Sighs...
I'm through with Sony."
Same problem here; already 2 days waiting for my Sony smartphone support Account email activation and still waiting ( done it twice from hotmail and gmail ).
A short-time solution is to open the device, disconnect battery for some minutes and build it up all again---> the phone will work form some days/weeks until it start crapping again...really a shame product for Sony...whould expect more from such an expensive product from one of the most expensive trademarks.
Hope I get some more luck from support.
Chonwey said:
Same problem here; already 2 days waiting for my Sony smartphone support Account email activation and still waiting ( done it twice from hotmail and gmail ).
A short-time solution is to open the device, disconnect battery for some minutes and build it up all again---> the phone will work form some days/weeks until it start crapping again...really a shame product for Sony...whould expect more from such an expensive product from one of the most expensive trademarks.
Hope I get some more luck from support.
Click to expand...
Click to collapse
Did you got some feedback ?
I'm running into the same issue right now.
i have this problem!!!!!!!!!
see this topic:
http://forum.xda-developers.com/showthread.php?t=2761041
plz help my phone not warranty!!!(((
If the problem is the battery?
---------- Post added at 09:27 PM ---------- Previous post was at 08:48 PM ----------
i find problem:
problem with bms!!!
2 method for fix!
1.change battery
2.change battery and reset bms!!!
silverbios said:
i have this problem!!!!!!!!!
see this topic:
http://forum.xda-developers.com/showthread.php?t=2761041
plz help my phone not warranty!!!(((
If the problem is the battery?
---------- Post added at 09:27 PM ---------- Previous post was at 08:48 PM ----------
i find problem:
problem with bms!!!
2 method for fix!
1.change battery
2.change battery and reset bms!!!
Click to expand...
Click to collapse
Whats bms??
ATRIXXIRTA said:
Whats bms??
Click to expand...
Click to collapse
http://en.wikipedia.org/wiki/Battery_management_system
No one knows what is in my country
plz help!!!!
lissyx said:
Did you got some feedback ?
I'm running into the same issue right now.
Click to expand...
Click to collapse
No.
Change battery, problem solved.
They just can't accept the crappy battery they've used, still they know that's the issue.
It's funny that this phone is rated as having a 2370mah battery. But.....
Stock battery I had to replace:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Replacement battery:
Sent from my C6503 using Tapatalk
---------- Post added at 10:44 PM ---------- Previous post was at 10:42 PM ----------
ATRIXXIRTA said:
It's funny that this phone is rated as having a 2370mah battery. But.....
Stock battery I had to replace: 2300mah
Replacement battery: 2330mah
Sent from my C6503 using Tapatalk
Click to expand...
Click to collapse
Sent from my C6503 using Tapatalk
it's the battery
I had this problem, change the battery, buy it on ebay:good:
I have same problem.This is big problem of all xperia ZL!!!

Random Switch-Offs

Sad face time. I've had numerous problems with my ZL - the mic cutting out, crackling quality on speakerphone, the proximity sensor being in the wrong place for left handed people.. but now, it's much worse.
My phone is randomly turning itself off. I am rooted and have CM running, but that doesn't seem to be the issue. It started a day or two after updating from CM10.2 to CM10.2.1, but I've downgraded to CM10.2 again and it's still happening. It was a complete wipe and reinstall - no luck. There doesn't seem to be any consistent cause for it.
The phone just switches off mid-use, and will only partially turn back on. It will either show the Sony logo, then die again. Or it will get halfway through booting the CM logo, and then switch off again, immediately to a black screen. It seems to boot back up again better if plugged in, but not always.
To be honest, I think this is a hardware fault and will have to go in for repair. The ZL never launched in the UK, so I think this is going to cause me even more problems. Sad face again.
Any help or advice appreciated, but I think my ZL is dying.
schnide
xperia zl random off
schnidex said:
Sad face time. I've had numerous problems with my ZL - the mic cutting out, crackling quality on speakerphone, the proximity sensor being in the wrong place for left handed people.. but now, it's much worse.
My phone is randomly turning itself off. I am rooted and have CM running, but that doesn't seem to be the issue. It started a day or two after updating from CM10.2 to CM10.2.1, but I've downgraded to CM10.2 again and it's still happening. It was a complete wipe and reinstall - no luck. There doesn't seem to be any consistent cause for it.
The phone just switches off mid-use, and will only partially turn back on. It will either show the Sony logo, then die again. Or it will get halfway through booting the CM logo, and then switch off again, immediately to a black screen. It seems to boot back up again better if plugged in, but not always.
To be honest, I think this is a hardware fault and will have to go in for repair. The ZL never launched in the UK, so I think this is going to cause me even more problems. Sad face again.
Any help or advice appreciated, but I think my ZL is dying.
schnide
Click to expand...
Click to collapse
having same problem with my xperia zl within 1 month of purchase...its battery problem....i had sent my phone to service center they replaced my phone with new one.....now its working fine...
khachanedhaval said:
having same problem with my xperia zl within 1 month of purchase...its battery problem....i had sent my phone to service center they replaced my phone with new one.....now its working fine...
Click to expand...
Click to collapse
Thanks - I thought it might be the battery. Was it an easy process to deal with the service centre?
Try to calibrate the battery with Google play app "battery calibration" also try a fresh install of a stock firmware for your model. Do not send the phone to a service center with CM
Enviado desde mi C6502 mediante Tapatalk
yes..i got my new phone within 15 days ....very good response from service centre...
cristianleguiz said:
Try to calibrate the battery with Google play app "battery calibration" also try a fresh install of a stock firmware for your model. Do not send the phone to a service center with CM
Enviado desde mi C6502 mediante Tapatalk
Click to expand...
Click to collapse
Thanks for the advice.. I was going to reinstall stock and relock the bootloader etc. before sending it anywhere.
I'll give the battery calibration a try, although it'll die showing 75% of battery and having been charged for hours. So sad.
schnidex said:
Thanks for the advice.. I was going to reinstall stock and relock the bootloader etc. before sending it anywhere.
I'll give the battery calibration a try, although it'll die showing 75% of battery and having been charged for hours. So sad.
Click to expand...
Click to collapse
Yes go back to stock firmware and kernel relock etc then try again the battery calibration app.
Enviado desde mi C6502 mediante Tapatalk
schnidex said:
Thanks for the advice.. I was going to reinstall stock and relock the bootloader etc. before sending it anywhere.
I'll give the battery calibration a try, although it'll die showing 75% of battery and having been charged for hours. So sad.
Click to expand...
Click to collapse
Can you solve you problem? If you do tell us how?
Enviado desde mi C6502 mediante Tapatalk
I just started getting the same problem as well about a week and a half ago. Was running liquidsmooth, and I changed from dalvik to ART, and when it was booting back up, it shut.off. I tried to turn it on again, and it.shut.off again. I went back to Romaur (stock based rom) and Gustavos 78kernel. And still the same problem. It will just shut off, and I can't boot without being plugged in. And when it boots, it doesn't boot properly. It skips the Sony logo and goes right to the Xperia logo. Also, half.the time I can't get any service on it after it boots. Or sometimes I just lose signal randomly, but it will always show 1 bar. And it I try to make a phone call when it's in this state, the phone call won't go thru, and the app freezes and I cannot.hang up the call. Something crazy is happening. I was hoping that maybe ordering a.replacement.battery would solve the issue, but I'm starting to seriously doubt it.
Sent from my C6503 using Tapatalk
ATRIXXIRTA said:
I just started getting the same problem as well about a week and a half ago. Was running liquidsmooth, and I changed from dalvik to ART, and when it was booting back up, it shut.off. I tried to turn it on again, and it.shut.off again. I went back to Romaur (stock based rom) and Gustavos 78kernel. And still the same problem. It will just shut off, and I can't boot without being plugged in. And when it boots, it doesn't boot properly. It skips the Sony logo and goes right to the Xperia logo. Also, half.the time I can't get any service on it after it boots. Or sometimes I just lose signal randomly, but it will always show 1 bar. And it I try to make a phone call when it's in this state, the phone call won't go thru, and the app freezes and I cannot.hang up the call. Something crazy is happening. I was hoping that maybe ordering a.replacement.battery would solve the issue, but I'm starting to seriously doubt it.
Sent from my C6503 using Tapatalk
Click to expand...
Click to collapse
Which version of liquidsmooth rom were you running?
Old one or new one?
Sent from my C6503 using Tapatalk
I was using LS-KK-v3.0-2014-03-02-odin
But I don't think that has anything to do.with it. I'm having the same issues on stock
Sent from my C6503 using Tapatalk
Here. Is something else weird that happened to me.
I've never seen cwm go multicolored like this before. Only happened the one time. But it seems like all these issues are happening out of nowhere....
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my C6503 using Tapatalk
ATRIXXIRTA said:
Here. Is something else weird that happened to me.
I've never seen cwm go multicolored like this before. Only happened the one time. But it seems like all these issues are happening out of nowhere....
Sent from my C6503 using Tapatalk
Click to expand...
Click to collapse
"Rainbows" is just an annoying 'Easter egg" added to CWM a while back, not a glitch.
TAL333 said:
"Rainbows" is just an annoying 'Easter egg" added to CWM a while back, not a glitch.
Click to expand...
Click to collapse
Ahh ok. I just assumed it was.part of the issues I was having, lol. How did I accidentally trigger it?
Sent from my C6503 using Tapatalk
cristianleguiz said:
Can you solve you problem? If you do tell us how?
Enviado desde mi C6502 mediante Tapatalk
Click to expand...
Click to collapse
I sent it off to the repair centre - and while it was difficult getting a straight answer from their call centre, their engineers appear to have been fantastic.
The problem seemed to be with the battery. They replaced that, and also seem to have fixed a problem I had with the proximity sensor too.
If your phone is still in warranty and you're experiencing this issue, I would definitely recommend sending it off. I am usually pretty cynical about sending items off for repair, but I was SO impressed with what I've got back. It broke my heart to have my phone turn off unexpectedly and at the smallest action.. but now it works, and I'm in love with my ZL again.
It definitely wasn't a software problem either because I tried two versions of CM and one version of stock before they fixed it as a hardware fault. Send it off for repair!
schnidex said:
I sent it off to the repair centre - and while it was difficult getting a straight answer from their call centre, their engineers appear to have been fantastic.
The problem seemed to be with the battery. They replaced that, and also seem to have fixed a problem I had with the proximity sensor too.
If your phone is still in warranty and you're experiencing this issue, I would definitely recommend sending it off. I am usually pretty cynical about sending items off for repair, but I was SO impressed with what I've got back. It broke my heart to have my phone turn off unexpectedly and at the smallest action.. but now it works, and I'm in love with my ZL again.
It definitely wasn't a software problem either because I tried two versions of CM and one version of stock before they fixed it as a hardware fault. Send it off for repair!
Click to expand...
Click to collapse
Did you have to go back to stock with a relocked bootloader?
Sent from my C6503 using Tapatalk
ATRIXXIRTA said:
Did you have to go back to stock with a relocked bootloader?
Sent from my C6503 using Tapatalk
Click to expand...
Click to collapse
I was advised by other (very helpful) members of this board that I should, so that's what I did. I sent it back without the Bravia engine and DRM keys because I didn't make a backup, but I still locked and stocked it
But either they didn't check, or didn't care - one XDA member told me that under EU law, Sony Mobile would have to prove that the rooting caused the fault to refuse fixing it under warranty so maybe that's true. They still fixed it and did an amazing job. I think they even gave me a new screen even though it was perfectly fine! It came back without any scratches on it!!
I'm so happy now. I was using my old Xperia Arc S in the meantime.. which was torture after using a 5" quad core for a year!
ATRIXXIRTA said:
I just started getting the same problem as well about a week and a half ago. Was running liquidsmooth, and I changed from dalvik to ART, and when it was booting back up, it shut.off. I tried to turn it on again, and it.shut.off again. I went back to Romaur (stock based rom) and Gustavos 78kernel. And still the same problem. It will just shut off, and I can't boot without being plugged in. And when it boots, it doesn't boot properly. It skips the Sony logo and goes right to the Xperia logo. Also, half.the time I can't get any service on it after it boots. Or sometimes I just lose signal randomly, but it will always show 1 bar. And it I try to make a phone call when it's in this state, the phone call won't go thru, and the app freezes and I cannot.hang up the call. Something crazy is happening. I was hoping that maybe ordering a.replacement.battery would solve the issue, but I'm starting to seriously doubt it.
Sent from my C6503 using Tapatalk
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2660706
Remember? :good:
Do not worry, had the EXACT same problems also with services from time to time.
The symphtoms are alongside the battery and the other wrecked ZL
You more than anyone deserves that post!, were the only one replying to it :crying:
Yap. I'd say it was the battery. Mines gone totally bonkers. Look at this battery chart from today. This is over less than a 2 hour period. And it was plugged in the ENTIRE time.
Sent from my C6503 using Tapatalk
schnidex said:
Sad face time. I've had numerous problems with my ZL - the mic cutting out, crackling quality on speakerphone, the proximity sensor being in the wrong place for left handed people.. but now, it's much worse.
My phone is randomly turning itself off. I am rooted and have CM running, but that doesn't seem to be the issue. It started a day or two after updating from CM10.2 to CM10.2.1, but I've downgraded to CM10.2 again and it's still happening. It was a complete wipe and reinstall - no luck. There doesn't seem to be any consistent cause for it.
The phone just switches off mid-use, and will only partially turn back on. It will either show the Sony logo, then die again. Or it will get halfway through booting the CM logo, and then switch off again, immediately to a black screen. It seems to boot back up again better if plugged in, but not always.
To be honest, I think this is a hardware fault and will have to go in for repair. The ZL never launched in the UK, so I think this is going to cause me even more problems. Sad face again.
Any help or advice appreciated, but I think my ZL is dying.
schnide
Click to expand...
Click to collapse
Did you have to supply proof of purchase when you sent it to the service center?
Sent from my LT30p using xda app-developers app

Xperia Play Flex Cable broken?

My phone is showing gray static with dots. Is the flex cable the root of the problem? The problem will disappear when I slide down the gamepad but comes back again when I slide it inside again.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
(c)PyroKirby (It's the same as my phone screen)
Is the flex cable is the problem?
Yes I'm 99.9999% sure its the flex cable
Sent from my ATT Samsung Galaxy SIII using TapaTalk
This is a classic sign of flex cable problem. So, yes.
Take it from me who has had 5 flex cable replacements for my Play.
I've got the same problem today....what do i do now...plsss hellpppp!!!!!!
You need to buy a flex cable and replace it
Broken flex cable. Buy a new one and replace it.
Strangest problem with camera
olokos said:
Broken flex cable. Buy a new one and replace it.
Click to expand...
Click to collapse
hi guys..thanks for replying..it was indeed a flex cable problem..i managed to replace the flex cable with a friend's help and by following youtube vids..now although my slider and screen are back to normal I've a strange and peculiar problem of which i never heard of and still couldnt find any solution to..my camera app is acting totally weird ..it can record a video and play it but it cant take a pic..i mean it appears to click a pic..but i can't review it and it doesn't even appear anywhere in the gallery( unlike the vid )..and whats more strange is the front cam takes pics and saves in the sd only the rear cam is having the problem and also the camera app becomes unresponsive afterwards...
list of stuff i check
1.checked with different sd cards
2. tried other camera apps..same result
3. changed roms/kernels
4.fully re-flashed stock re locked bootloader
i even checkd with the xperia diagnostic tool ..all the sensors..touches..touchpads ..evrythings working..but whenever i click on camera it fcs.
Please please help me out!!!:crying::crying:
I'd try to dissasemble the phone yet again and make sure that you haven't messed up any of the connections. Those cables are really tiny. Also check whether one of them is not broken. When I replaced my flex cable the digitizer cable got a small crack. Had to buy a new one. My friend actually messed up and I have no idea whether he broke it or it broke by itself, so check that.
Please remember to reply with quotes so I'd get a notification about it
Olokos is right. You must have missplaced flex cable from rear camera while reassembling. Just open it again, but only lower part (where motherboard is, should be easy), and remove and instert camera flex cable again
Bakisha said:
Olokos is right. You must have missplaced flex cable from rear camera while reassembling. Just open it again, but only lower part (where motherboard is, should be easy), and remove and instert camera flex cable again
Click to expand...
Click to collapse
Hi,thanks for replying man.I checked the camera flex was already inserted properly ..still re-did it but didn't work.
I guess iwill have take it to Sony service center tmorow.Btw do i need to re lock the bootloader before i hand over the phone to the service center right?
eddynoob said:
Hi,thanks for replying man.I checked the camera flex was already inserted properly ..still re-did it but didn't work.
I guess iwill have take it to Sony service center tmorow.Btw do i need to re lock the bootloader before i hand over the phone to the service center right?
Click to expand...
Click to collapse
I guess it would be good idea to flash Stock firmware and relock bootloader if you know how (i don't).
Sent from my C6502 using XDA Free mobile app
Bakisha said:
I guess it would be good idea to flash Stock firmware and relock bootloader if you know how (i don't).
Sent from my C6502 using XDA Free mobile app
Click to expand...
Click to collapse
hehe u r kidding right?.....cuz i know you dev people are geniuses
anyway here's that thread http://forum.xda-developers.com/showthread.php?t=1134334..
..so i just got back frm the service center..missing my xplay already.
The service guy was as confused as me when i showed him the problem and yes i relocked the bootloader before giving the phn to them..actually few months back a friend's phone was rejected a paid service cuz he had his bl unlocked ..i dont know why ..but they use seus or emma tool maybe to flash stock fw to solve the common users software problems ..i think thats their preliminary to troubleshoot a device,and also seus displays "the user has modified the device' or something similar kind of message so i did it just to be safe...hope they find out whats wrong with my phone and fix it...
eddynoob said:
hehe u r kidding right?.....cuz i know you dev people are geniuses
anyway here's that thread http://forum.xda-developers.com/showthread.php?t=1134334..
..so i just got back frm the service center..missing my xplay already.
The service guy was as confused as me when i showed him the problem and yes i relocked the bootloader before giving the phn to them..actually few months back a friend's phone was rejected a paid service cuz he had his bl unlocked ..i dont know why ..but they use seus or emma tool maybe to flash stock fw to solve the common users software problems ..i think thats their preliminary to troubleshoot a device,and also seus displays "the user has modified the device' or something similar kind of message so i did it just to be safe...hope they find out whats wrong with my phone and fix it...
Click to expand...
Click to collapse
Please ask them what happened after they fix it. It's really interesting
olokos said:
Please ask them what happened after they fix it. It's really interesting
Click to expand...
Click to collapse
@olokos haha ya sure..even m really curious to know....but theres a bit of info that i think could be imp and im sorry i missed out on that while i posted here at the first place...the thing is that since i didnt get the flex cable individually anywhere so i ordered the whole slider board from ebay
http://www.ebay.in/itm/New-Flat-Cab...ny-Ericsson-Play-R800-Phone-OEM-/281330850312.
my friend who helped me fix the slider flex cable replaced that whole part and took the front cam and its flex from the old one and attached to the new one cuz the new one was missing the front cam..and after putting up the phone together during the first time front cam was inverted and rear wasnt working,so he reopened and placed the front cam correctly to get it right..
and as I posted before the front cam is working fine since then...so could it be in any way the real problem behind my back camera not functioning.
...
and i didnt mentioned all these to service guy
New problem
hi all..
bad news ..i got it back frm service center today..they couldn't get it fixed..said there might be a problem with the eeprom ac or the circuits near to it (idk what it means)..then i thought to myself i can live without the cam and brought the phone home..now upon charging the screen is getting ghost touches i mean the touch screen has gone automatic since i switched it on..( though the ts was working fine when i tried it in service center)...
whats possibly wrong with it now.??..pls help guys..
eddynoob said:
they couldn't get it fixed..said there might be a problem with the eeprom ac or the circuits near to it
Click to expand...
Click to collapse
whereas I know what are the circuits I've got no idea what do you mean by eeprom "AC".
olokos said:
whereas I know what are the circuits I've got no idea what do you mean by eeprom "AC".
Click to expand...
Click to collapse
@olokos .. i have zero idea about circuits man..i just wrote what the service guy told me.....
can u pls tell me me about the touchscreen problem that m facing currently..the screen behaves like it being pressed all the time..this happens randomly though but more when charging
eddynoob said:
@olokos .. i have zero idea about circuits man..i just wrote what the service guy told me.....
can u pls tell me me about the touchscreen problem that m facing currently..the screen behaves like it being pressed all the time..this happens randomly though but more when charging
Click to expand...
Click to collapse
I also had this problem. I can't tell for sure where the problem is, but I'd suggest you to take a really close look at the digitizer flex cable.

Random Shut Downs & Boot Loops

Hey guys, I hope someone can help me with my current conundrum.
As of late, my phone seems to randomly shut down and will end up boot looping and will continue to do so until I plug it in to charge. My most recent one was when it shut down at 51% percent and just boot looped. When it powered on after I plugged it in the charger, it had 10% battery life left.
Is there any way I can fix this situation? It happens on every ROM I flash along with the kernel.
caitsith810 said:
Hey guys, I hope someone can help me with my current conundrum.
As of late, my phone seems to randomly shut down and will end up boot looping and will continue to do so until I plug it in to charge. My most recent one was when it shut down at 51% percent and just boot looped. When it powered on after I plugged it in the charger, it had 10% battery life left.
Is there any way I can fix this situation? It happens on every ROM I flash along with the kernel.
Click to expand...
Click to collapse
I have exactly the same problem on a locked unrooted HTC 10. I thought first this was a battery problem (my battery is dead and lasts less than an hour) but I think this is related to the last update to 2.41.708.31. The shut down also affects certain apps : settings and login information seem to be wiped out by the shutdown.
Same problem here (stock/unrooted). Started to get problems shortly after the July security patch update.
Phone often crashes when battery falls below 40% - it then bootloops or won't switch on until charger is plugged in.
Tried the old trick of holding volume up and down + power button for a few minutes, in an attempt to reset the battery. The battery fell from 100% to 70%, charged it back up to 100% but still experiencing the same problems. A
Next step will be to try a factory reset but I suspect it'll do nothing to help.
Sent from my SM-N930F using Tapatalk
pnnorth said:
Same problem here (stock/unrooted). Started to get problems shortly after the July security patch update.
Phone often crashes when battery falls below 40% - it then bootloops or won't switch on until charger is plugged in.
Tried the old trick of holding volume up and down + power button for a few minutes, in an attempt to reset the battery. The battery fell from 100% to 70%, charged it back up to 100% but still experiencing the same problems. A
Next step will be to try a factory reset but I suspect it'll do nothing to help.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
If factory reset does not work, you could S-0ff the phone and take it back one or two RUU versions to a stable one.
pnnorth said:
Same problem here (stock/unrooted). Started to get problems shortly after the July security patch update.
Phone often crashes when battery falls below 40% - it then bootloops or won't switch on until charger is plugged in.
Tried the old trick of holding volume up and down + power button for a few minutes, in an attempt to reset the battery. The battery fell from 100% to 70%, charged it back up to 100% but still experiencing the same problems. A
Next step will be to try a factory reset but I suspect it'll do nothing to help.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
Same exact problem here.
Lately the battery life is awful, started to think that battery has deteriorated, however the phone suddenly boot loops and switches on only after plugged in, and same thing happens even in 30-40%. Battery percentage calibration seems WAY OFF lately.
Stock rom, latest official update
Sent from my HTC 10 using Tapatalk
Same issue here, I thought it was a defect in the charging circuit. Better stop my colleague now, before he tries to open my phone...
---------- Post added at 12:16 PM ---------- Previous post was at 12:05 PM ----------
Suddenly my phone is charging again.
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It was completely dead before.
I've had the same issue, battery running down in the space of 2-3 hours of light-moderate use, and bootlooping when attempting to power back on. I've found that if you go into recovery mode you can at least get it to boot up again without plugging into charger, but the last time I tried it my battery had said like 50% when the phone crashed and 15% when it booted again. I was starting to think maybe battery gone bad, too. Thinking about maybe going to a 3rd-party ROM to see if the behavior stays or if it gets any better.
Mine does the same. I tried wiping it and starting again - but given up on it and put it in drawer. Now using my wifes old S6.
Would like to know if this is hardware or software to see if it can be resurrected.
We have 2 HTC 10s at our house. Same issue. Sounds like software based on this thread.
GPS in Android auto is garbage now as well. This is all recent and it impacts both phones.
USA unlocked.
Sent from my HTC 10 using Tapatalk
I hope guys you can help me, I've the same problem, and I want to convert my HTC 10 (stock international version) to US unlocked, it been years since I modified any android phone (I destroyed my last one) and I'm afraid to do the same to my HTC 10, so if there is Noop step by step of how to do that I would be grateful.
US versions software is jacked. Would not recommend it right now.
Sent from my HTC 10 using Tapatalk
bglf83 said:
US versions software is jacked. Would not recommend it right now.
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
I call BS on this.
Tell me, what exactly is so "jacked" about it?
It's ahead of WWE with Google security updates. And I've always stayed up to date with US Unlocked firmware with no issues whatsoever.
EDIT: If you are basing this assumption on this thread:
post#2 is from someone with Hong Kong firmware
post#3 is from someone on GiffGaff which is in the UK and using the o2 network
post#4 is someone on Verizon, so probably Verizon firmware (although it could be US Unlocked)
post#5 is someone on Cosmote which is a Greek based carrier (and probably someone with the same WWE/European firmware as the person you replied to)
US Unlocked firmware is just fine, and it gets updated more frequently than WWE
---------- Post added at 06:16 PM ---------- Previous post was at 06:09 PM ----------
saw man said:
I hope guys you can help me, I've the same problem, and I want to convert my HTC 10 (stock international version) to US unlocked, it been years since I modified any android phone (I destroyed my last one) and I'm afraid to do the same to my HTC 10, so if there is Noop step by step of how to do that I would be grateful.
Click to expand...
Click to collapse
First things first, you need S-Off for this.
After you've gained S-Off, change your CID to BS_US001 (in download mode: fastboot oem writecid BS_US001)
Then change your MID to 2PS650000 (in download mode: fastboot oem writemid 2PS650000)
Then run the latest US Unlocked RUU which you can download from here.
Scroll down to the "Manual System Upgrade Instructions" on that link and read them. The RUU download is after the instructions.
I am full stock on 2 phones with random reboots. It's jacked.
Battery only gets 1 hour of screen on time ate this point
Sent from my HTC 10 using Tapatalk
bglf83 said:
I am full stock on 2 phones with random reboots. It's jacked.
Battery only gets 1 hour of screen on time ate this point
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
Okay, but have you tried other firmwares; like WWE for instance; to see if there is a difference? If not, than you have nothing to base the claim not to use US Unlocked because it is "jacked", as you put it. And if you have, you should have provided the info on the best firmware to use.
Just sayin........
I have no random reboots, and I have no battery drain. I'm on US Unlocked. No issues ever with it. Always flashed the latest firmware as soon as it came out.
I would assume that this issue isn't firmware based, but is because of some other issue.
Here's my battery stats. They'd be better, but I often stream music over BT at work. No issues.
xunholyx said:
View attachment 4327059
Here's my battery stats. They'd be better, but I often stream music over BT at work. No issues.
Click to expand...
Click to collapse
My average SOT was well over 4 hrs when new. Yours is average 3.
I have 2 fully stock phones. I should not have to mod them to make them work. Prior to September patches, both phones were stable.
Sent from my HTC 10 using Tapatalk
knochnkopf said:
I've had the same issue, battery running down in the space of 2-3 hours of light-moderate use, and bootlooping when attempting to power back on. I've found that if you go into recovery mode you can at least get it to boot up again without plugging into charger, but the last time I tried it my battery had said like 50% when the phone crashed and 15% when it booted again. I was starting to think maybe battery gone bad, too. Thinking about maybe going to a 3rd-party ROM to see if the behavior stays or if it gets any better.
Click to expand...
Click to collapse
Did rooting and installing a ROM (Viper10 ect) Work?,
I've had the same problem as everybody else with the random bootlooping (Stock WWE (UK) 2.41.401.41).
We really shouldn't have to root our phones to fix a problem HTC made with their Nougat update.
6thEnvy said:
Did rooting and installing a ROM (Viper10 ect) Work?,
I've had the same problem as everybody else with the random bootlooping (Stock WWE (UK) 2.41.401.41).
We really shouldn't have to root our phones to fix a problem HTC made with their Nougat update.
Click to expand...
Click to collapse
I haven't had a chance to put a different ROM on my phone yet but I've also started having issues with Bluetooth connecting but then within a couple seconds the device reverts back to playing audio from the phone speakers and the volume controls don't show that i'm connected to bluetooth audio, even though I've tried 2 different bluetooth speakers. Seriously considering installing PureFusion again this weekend.
I have the same issue with the lastest Tmobile US firmware/software, mine goes into a bootloop around the 40% mark. I've just experienced similar behavior on a Samsung Tablet, I replaced the battery in it and all was well again.
fmedrano1977 said:
I have the same issue with the lastest Tmobile US firmware/software, mine goes into a bootloop around the 40% mark. I've just experienced similar behavior on a Samsung Tablet, I replaced the battery in it and all was well again.
Click to expand...
Click to collapse
I agree with you. Some of the batteries that got put into the 10 probably snuck through quality control from whoever manufactures them.
---------- Post added at 09:54 AM ---------- Previous post was at 09:50 AM ----------
Have any of you tried resetting your battery sensor and calibrating your battery?
Instructions are in this thread after UPDATE in the OP: https://forum.xda-developers.com/htc-10/help/whats-current-battery-capacity-t3538773

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