Related
------------UPDATE------------
This issue has been solved: this is a hardware error. I ended up having to send my phone back to HTC for warranty repair. They replaced the main board and now the phone works again.
------------END UPDATE------------
I'm offering a $50.00 (USD, via PayPal) reward to the first person who figures out a fix for the microp error that is causing some Diamonds to lose the screen backlight.
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After getting the microp error, the screen backlight no longer functions, and I also recently noticed that Wi-Fi cannot be enabled.
More details on the microp error here:
http://forum.xda-developers.com/showthread.php?p=3026104
Like I said - $50 for the solution. Thanks to all in advance!
why not to try installing new os(rom)?
intel286 said:
why not to try installing new os(rom)?
Click to expand...
Click to collapse
Because that doesn't work, it's been tried.
I suggest taking the phone back on warranty instead of paying to have HTC's software bugs fixed.
1. take a towel put it on the ground and htrow the htc diamond carefully sometimes on it
2. take out the battery do a little bit heavy pressure on the device where usually the battery would be.
3. bridge battery connectors of the device "WHILE BATTERY IS NOT INSERTED" with screwdriver
4. leave the battery out for a while. ( some hours)
should be caused by some connectors that dont work properly anymorei nside the diamond ? did it fall on the floor ?
cross fingers
alphazero said:
1. take a towel put it on the ground and htrow the htc diamond carefully sometimes on it
2. take out the battery do a little bit heavy pressure on the device where usually the battery would be.
3. bridge battery connectors of the device "WHILE BATTERY IS NOT INSERTED" with screwdriver
4. leave the battery out for a while. ( some hours)
should be caused by some connectors that dont work properly anymorei nside the diamond ? did it fall on the floor ?
cross fingers
Click to expand...
Click to collapse
I did it about three or four times - but without towel I was little bit angry so did it my way
If I remember it well - on the beginning the display was only dark, but I could use my Diamond, but after the fourth "throw" display didn´t work no more
Edited: But this wasn´t only problem - it started with wi-fi connection - I was unable to switch the wi-fi on and then the "reset" button stopped its work..
alphazero said:
1. take a towel put it on the ground and htrow the htc diamond carefully sometimes on it
2. take out the battery do a little bit heavy pressure on the device where usually the battery would be.
3. bridge battery connectors of the device "WHILE BATTERY IS NOT INSERTED" with screwdriver
4. leave the battery out for a while. ( some hours)
should be caused by some connectors that dont work properly anymorei nside the diamond ? did it fall on the floor ?
cross fingers
Click to expand...
Click to collapse
Err... This is a SOFTWARE problem.
http://www.gizmodo.com.au/2008/12/htc_touch_diamond_backlights_permanently_dying_no_fix_yet-2.html
No, it's a hardware problem. I think it's caused by big temperature shifts, creating condensation on a part of the diamond. It only occurs in a very few diamonds, probably leaving a hot house to cold? You live in Canada or something? I doubt it is a software problem as it would be in much more diamonds.
I don't know, maybe putting it in the freezer may work? Well it worked when my hard drive killed itself, maybe it'll work on diamond too?
here is exactly what happened when my phone stopped working:
i was in my apartment with my phone, it was sitting on my desk.
i went outside and walked over one block - it wasn't even cold outside (50-60f?).
i pulled out the phone, unlocked it, went to the photo tab, started the camera, and took a photo.
after taking the photo, i sent it via sms.
when i tried to click back to take another photo, the phone said "cannot start camera"
i used reboot manager app to reboot the phone.
when the phone started, the backlight was no longer working and i was given the "microp error" screen.
since then, my backlight doesn't work, no matter what i try.
the phone was never dropped. there was no significant change in temp. etc. - it was working fine one min, then after a reboot it stopped working.
I have read about this in a lot of different Phone Expert articles...boy Genius, ect....here is just one....They say HTC does not have a fix for it yet
http://www.gizmodo.com.au/2008/12/htc_touch_diamond_backlights_permanently_dying_no_fix_yet-2.html
theorie said:
here is exactly what happened when my phone stopped working:
when i tried to click back to take another photo, the phone said "cannot start camera"
when the phone started, the backlight was no longer working and i was given the "microp error" screen.
since then, my backlight doesn't work, no matter what i try.
Click to expand...
Click to collapse
yes this is a hardware problem. I faced the exact same problem with HTC Touch : camera not working, then screen fading to black forever
Had to replace the screen and everything went back
(for a hardware issue, you need a hardware change, a soft fix will never do much)
Pumpiron579 said:
I have read about this in a lot of different Phone Expert articles...boy Genius, ect....here is just one....They say HTC does not have a fix for it yet
http://www.gizmodo.com.au/2008/12/htc_touch_diamond_backlights_permanently_dying_no_fix_yet-2.html
Click to expand...
Click to collapse
they got that tip from me. i showed them my phone when they hosted Gizmodo Gallery here in new york this past weekend.
the reason gizmodo said HTC does not have a fix - is because i told them that. i called numerous HTC tech support numbers and every tech i spoke to said the same thing, "sorry we have no idea, and can't help"
they're talking about me (Tom)...haha
theorie said:
they got that tip from me. i showed them my phone when they hosted Gizmodo Gallery here in new york this past weekend.
the reason gizmodo said HTC does not have a fix - is because i told them that. i called numerous HTC tech support numbers and every tech i spoke to said the same thing, "sorry we have no idea, and can't help"
they're talking about me (Tom)...haha
Click to expand...
Click to collapse
But if HTC can't fix it, they'll have to replace it, right? You have warranty?
theorie said:
they got that tip from me. i showed them my phone when they hosted Gizmodo Gallery here in new york this past weekend.
the reason gizmodo said HTC does not have a fix - is because i told them that. i called numerous HTC tech support numbers and every tech i spoke to said the same thing, "sorry we have no idea, and can't help"
they're talking about me (Tom)...haha
Click to expand...
Click to collapse
Interesting. That has spread quite fast to a lot of other Forums.
WOW
guess what...
tonight i left my apt, got on the subway, and after i got off i went to check my phone - out of nowhere, THE SCREEN BACKLIGHT IS WORKING AGAIN!
wtf!??!
i haven't done ANYTHING to the phone today. it sat on my desk all day. so why the heck did the backlight start working again?!?
now, it seems the phone has fixed itself! i haven't done anything to it! when i left my apt, it wasn't working, and 15 minutes later, it's working agian.
very, very strange.
apparently i owe the phone-gods $50. thanks phone-gods. haha
Congrats man
If I only had so luck like You I´m still waiting for some info from service center where I sent my Diamond. But right - 1 month ago messages on forums about this prob were very rare - on last saturday when my PDA "died" I was searching for any info (and found few topics about that) and when I´m looking for it today there are much more responses to this error on internet...it seems that this issue has arisen in last few weeks
Nice to hear that, looks like what ever hardware was playing up has decided to play nice It's just temperature shifts I think from what i've heard from lots of people with this problem. Moisture forming inside the PDA. Or so I think
But my Diamond didn´t fix itself for 3 days..... Unfortunatelly after that I couldn´t do anything more than to send it for repair
Ok so today I got a message from our HTC service centre that they have found HW problem, changed display and the whole front panel n sending my Diamond back to me
And it was classified like a standard warranty repair
tommm said:
Ok so today I got a message from our HTC service centre that they have found HW problem, changed display and the whole front panel n sending my Diamond back to me
And it was classified like a standard warranty repair
Click to expand...
Click to collapse
What country do you live in and where did you send your device to (which repair centre) ?
In Holland official HTC support sends it to Eurotwice in Belgium. I had the same microp error and when I got it back, the problem was still there. Eurotwice couldn't find any problem.
So I'm curious where you sent your device.
Also look at this post: http://forum.xda-developers.com/showpost.php?p=3048690&postcount=1
It metnions that the bootloader displays a microp version. My bootloader never displays this.
For Microp ERROR
Hello,
Im in france "FRENCH", if you leave in france and your diamond have a MircropERROR no probleme you can contact me i can repair it.
@+++
Help me!!!!!
My defy is not detected by RDS Lite 5.3.1.
Today i' ve flashed WIUI 2.8.3 with CM9 Kernel, but i didn' t like the rom, so i entered recovery and try to restore my previous backup of CM7 with froyo Kernel without flash CM7 kernel (what a stupid...). The phone goes in a black screen, and now it can' t boot up, and when i connect it to PC, i see only the white flash
What i need to do, please help
Did you flash with low battery or let it run down in recovery? Nevertheless your battery is prop out of juice.
http://forum.xda-developers.com/showthread.php?t=1804940
Charge the battery, and update de drivers (download from motorola).... No problem flashing SBF with CM9 kernel, but after flash, you need to Wipe cache/partition in Motorola recovery
Sorry, my english is terible
labsin said:
Did you flash with low battery or let it run down in recovery? Nevertheless your battery is prop out of juice.
http://forum.xda-developers.com/showthread.php?t=1804940
Click to expand...
Click to collapse
Yes, i was restoring a nandroid backup with 10% of battery.
I tried to charge it for 2-3 hours, but the led was red, and the battery shows a "?".
What can i do?
Dude there are millions of warnings about not to flash a rom or do anything on low battery
Y U NO FOLLOW RULES??
Sent from my One V using xda premium
donhashem.dh said:
Dude there are millions of warnings about not to flash a rom or do anything on low battery
Y U NO FOLLOW RULES??
Sent from my One V using xda premium
Click to expand...
Click to collapse
Don' t be rude, sorry. I know that i was wrong, but now help me
Dead Phone
Charge your battery using the method described here http://forum.xda-developers.com/showthread.php?p=10600303
Or get a universal charger
Siben Nayak said:
Charge your battery using the method described here http://forum.xda-developers.com/showthread.php?p=10600303
Or get a universal charger
Click to expand...
Click to collapse
No, this method for me is dangerous
I think i will buy a new battery, but i don' t know where (No online)
remix96 said:
Don' t be rude, sorry. I know that i was wrong, but now help me
Click to expand...
Click to collapse
Labsin already provided you a solution in his link to his extensive post. It's time to go Mc Gyver:
http://forum.xda-developers.com/showthread.php?t=892026
Before doing that however, you can try to "kickstart" your Defy by repatingly inserting the Charger (connected to the wall outlet, not to an USB port) and at the same time try to get into bootloader menu. Once there, leave your Defy in BL to charge your battery. I had this once on a similar issue and it worked.
remix96 said:
No, this method for me is dangerous
I think i will buy a new battery, but i don' t know where (No online)
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1536859
Like this?
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T-Mobile UK repaired it free (even though CM7 was still installed on it).
The Warranty covers hardware, whereas custom roms are software, so usually you can get away with it if they can't boot.
Just an update for anyone who comes across this thread..
I took it into my local T-Mobile shop where I bought it, and they sent it off for repair.
As far as the repair centre knew, it was still under warranty. They couldn't tell it had been rooted.
So I'm happy Phone is already at the shop.. I would've thought they would have called, but oh well Maybe they will tomorrow before I pick it up.
I can finally stop using my Slow-as-hell Huawei U8110 AKA T-Mobile Pulse Mini
Here's what the Repair tracking says.
Warranty Status
In warranty
Repair cost Free of charge under warranty
Symptom Description
Electrical problem - Charging problem, battery
unit not detectig the battery (yes, the guy in the T-Mobile shop spelled Detecting wrong..)
Fault Description
- Battery - Battery meter inaccurate
Repair Description
- Replacement - SCREEN,MESH, SPEAKER, PRIMARY PORT
- Replacement - TRANSDUCER,5X15MM 32 OHM RECEIVER PAD CONTACTS
- Replacement - ASSEMBLY,BATTERY,BF5X,MIN 1500MAH/TYP 1540MAH
- Screening
- Software update
Click to expand...
Click to collapse
Click to expand...
Click to collapse
You can always try buying a Defy battery from the shop where you bought your phone, else online will probably be the only option.. that is unless you have a market with a mobile phone dealer there.
Nothing to worry
Your phone is out of juice just charge the battery by putting it in other phone(defy) or get a charger you can charge directcly you battery...The charger looks like in attachment..i dont its name.. leave the battery to charge for 1 hr...then simple steps. boot loader >RSD will detect>seletct the latest Sbf (GB kernel) not froyo.>flash it>boot it >root it>2nd init>flash the rom you want (GB kernel) Enjoyyyyyy....
pk92 said:
http://forum.xda-developers.com/showthread.php?t=1536859
Like this?
T-Mobile UK repaired it free (even though CM7 was still installed on it).
The Warranty covers hardware, whereas custom roms are software, so usually you can get away with it if they can't boot.
You can always try buying a Defy battery from the shop where you bought your phone, else online will probably be the only option.. that is unless you have a market with a mobile phone dealer there.
Click to expand...
Click to collapse
Yes, i got an image like this.
If i connect the phone to usb at pc, the led white shows up and, after 10 minutes, if i longpress power button the phone boot up wiht only 5% of charge, but after a minute it shut down by its self.
So, i must buy a charger or a new battery?
P.S. I tried to wipe data/cache from stock recovery, but the phone not charge.
mothy1025 said:
Your phone is out of juice just charge the battery by putting it in other phone(defy) or get a charger you can charge directcly you battery...The charger looks like in attachment..i dont its name.. leave the battery to charge for 1 hr...then simple steps. boot loader >RSD will detect>seletct the latest Sbf (GB kernel) not froyo.>flash it>boot it >root it>2nd init>flash the rom you want (GB kernel) Enjoyyyyyy....
Click to expand...
Click to collapse
Thank for you useful suggestion
remix96 said:
Thank for you useful suggestion
Click to expand...
Click to collapse
Did you try mine?
http://forum.xda-developers.com/showpost.php?p=30085407&postcount=9
Sir Flashalot said:
Did you try mine?
http://forum.xda-developers.com/showpost.php?p=30085407&postcount=9
Click to expand...
Click to collapse
remix96 said:
No, this method for me is dangerous
I think i will buy a new battery, but i don' t know where (No online)
Click to expand...
Click to collapse
Btw, i have a question. To use McGyver method i need defy' s usb cable, or i can use any usb cable, from other phone?
remix96 said:
I responded.
Click to expand...
Click to collapse
No the one about kickstarting the Defy.
Sir Flashalot said:
No the one about kickstarting the Defy.
Click to expand...
Click to collapse
Can i kickstart Defy to bootloader, and then to RDS, with low battery (5%) ?
It's worth a try.
Charger
remix96 said:
No, this method for me is dangerous
I think i will buy a new battery, but i don' t know where (No online)
Click to expand...
Click to collapse
As i said..get a universal cell phone battery charger rather than getting a new battery...
Bootmenu
pk92 said:
http://forum.xda-developers.com/showthread.php?t=1536859
Like this?
T-Mobile UK repaired it free (even though CM7 was still installed on it).
The Warranty covers hardware, whereas custom roms are software, so usually you can get away with it if they can't boot.
You can always try buying a Defy battery from the shop where you bought your phone, else online will probably be the only option.. that is unless you have a market with a mobile phone dealer there.
Click to expand...
Click to collapse
try to get into or try to get it in place, from there ur saved
wipe all caches fs/d reset, flash froyo kernel, flash cm7.2
... and yeah i had my One X with me and thats why im posting here... and I don't have insurance!! :crying:
The good news is that after the miraculous rice trick, it mostly works, there are just few things that i discovered are still failing:
The digitizer has a blind area in the middle of the screen
The buttons at the bottom are not working.
The rest of the phone is working, internet, wi-fi, gps and i can even made phone calls.
So, after trying the official instances, meaning going to my cellphone vendor an complained about it without mentioning the river part of the story, they took it for about two weeks, and i just got it back yesterday, and the only outcome of it was a nice pic as a proof of the water damage, so surprise surprise, it was declare out of warranty. The annoying bunus is that while in their checking I got an extra failure: The volume buttons are now not working. To be honest, that failure was there the first time i turned the phone after the incident, but after 2 days in rice they were working allright
And no having volume buttons really sucks! because I can wolk around no having buttons with Button Savior, but for this to be fully working, requires the phone to be rooted, and to be root I have to get to the bootloader, and to do that I have to press the - volume button, did i mentioned that is not working???
So here my first question? Is there any way to root a phone without the volume keys??
The OTA that is running in my phone is 2.17, and from the forums I've read here to root it I need as a firs step go through the HTCdev.com procedure, but again that requires the use of the damn volume key!
Now for the part of the digitizer, I ordered one online, quite cheap, so pretty sure the quality is not the best, but for now thats what I can afford, thought that if thats a succes I can invest in a better one later. And I was planning to be brave and fix it myself, but again reading some forums around here, I found that apparently is quite hard to separate the LCD from the screen, and the LCD might get broken. So, I'm wondering if this is just about been very cautious while doing the fix, or is just impossible to separate this 2 parts without breaking the LCD??
Kind of what I want is to get any advises in this matter, how can I recover most of the functionality of my phone? is it possible? I've been a passive user of xda forums for years, and this is actually my first post.
Thanks for any help guys!!
To reboot in bootloader, connect it through ADB and type in command "adb reboot-bootloader"
4ndr01d3 said:
... and yeah i had my One X with me and thats why im posting here... and I don't have insurance!! :crying:
The good news is that after the miraculous rice trick, it mostly works, there are just few things that i discovered are still failing:
The digitizer has a blind area in the middle of the screen
The buttons at the bottom are not working.
The rest of the phone is working, internet, wi-fi, gps and i can even made phone calls.
So, after trying the official instances, meaning going to my cellphone vendor an complained about it without mentioning the river part of the story, they took it for about two weeks, and i just got it back yesterday, and the only outcome of it was a nice pic as a proof of the water damage, so surprise surprise, it was declare out of warranty. The annoying bunus is that while in their checking I got an extra failure: The volume buttons are now not working. To be honest, that failure was there the first time i turned the phone after the incident, but after 2 days in rice they were working allright
And no having volume buttons really sucks! because I can wolk around no having buttons with Button Savior, but for this to be fully working, requires the phone to be rooted, and to be root I have to get to the bootloader, and to do that I have to press the - volume button, did i mentioned that is not working???
So here my first question? Is there any way to root a phone without the volume keys??
The OTA that is running in my phone is 2.17, and from the forums I've read here to root it I need as a firs step go through the HTCdev.com procedure, but again that requires the use of the damn volume key!
Now for the part of the digitizer, I ordered one online, quite cheap, so pretty sure the quality is not the best, but for now thats what I can afford, thought that if thats a succes I can invest in a better one later. And I was planning to be brave and fix it myself, but again reading some forums around here, I found that apparently is quite hard to separate the LCD from the screen, and the LCD might get broken. So, I'm wondering if this is just about been very cautious while doing the fix, or is just impossible to separate this 2 parts without breaking the LCD??
Kind of what I want is to get any advises in this matter, how can I recover most of the functionality of my phone? is it possible? I've been a passive user of xda forums for years, and this is actually my first post.
Thanks for any help guys!!
Click to expand...
Click to collapse
well, unfortunately i think that you can't unlock your bootloader without at least the power + button in fact here you will need power + button
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and yes, it s very hard to separate the lcd from the digitizer but there are very good video guides on how to disassemble it...take a look over here
http://www.youtube.com/watch?v=ceHw6mezG60
Thanks but still stuck!
I got the HTC unlock code thanks to Kroutnuk, unfortunately matt95(BTW, thanks for your reply) is correct and after following that path I got stuck in the image that he posted and with no volume buttons, there is not way I can confirm that I want to unlock, and the only button i can use is the power one that just cancel everything. Is there any way with adb(or anythin else) to trigger the event of pressing the up volume button?
Well I'm sorry to hear what happened to you..and yes I agreed with matt..it's hard to make everything working flawless without
having the need to push the power button..really sorry man..
All I can say if you have some funds go to the booth nearby and repair your hox..
My wife had the exact same thing with an old Sony Ericsson. We too got a letter back with a nice photo of the water damage. I took the phone apart and gently scraped off the white oxidisation residue and voila, the phone worked. Her dad now has it, it's 6 years old and still working. Not bad for a phone that was classed as 'unrepairable'. If the photos show where the damage is, then you could have a go at fixing it yourself, gently and carefully though!. Hope you get it fixed.
Sent from my HTC One X using xda app-developers app
Thanks guys for your comments. Freddy1X, the power button is working, is the volume buttons that are not.
To answer one of my question it is possible to simulate the volume up key with adb:
Code:
adb shell input keyevent 24
The problem is that by the time the confirmation is asked adb cannot connect the device, and therefore is not possible to generate those events, I suppose is because is in the bootloader, so the system is not fully up, or something in this lines??
EDIT: Reading about adb, the way that it works is by running a service in the phone, which I assume implies that android has to be running and therefore it wont work while in the bootloader
Death Of Rats, my next step is doing what you suggest, is just that as you now jus opening the One X is kind of a mission, so I'm trying as much progress through software as possible. But thanks for the hope!!
4ndr01d3 said:
Thanks guys for your comments. Freddy1X, the power button is working, is the volume buttons that are not.
To answer one of my question it is possible to simulate the volume up key with adb:
Code:
adb shell input keyevent 24
The problem is that by the time the confirmation is asked adb cannot connect the device, and therefore is not possible to generate those events, I suppose is because is in the bootloader, so the system is not fully up, or something in this lines??
EDIT: Reading about adb, the way that it works is by running a service in the phone, which I assume implies that android has to be running and therefore it wont work while in the bootloader
Death Of Rats, my next step is doing what you suggest, is just that as you now jus opening the One X is kind of a mission, so I'm trying as much progress through software as possible. But thanks for the hope!!
Click to expand...
Click to collapse
Ahhh..my mistake..I said the wrong button..lol..
I don't want to give you much hope, but if in some way you got your hox volume button working, please share with us..
AT&T HTC ONE X recover contact and pics. PHONE UNLOCKED
I have a water damaged AT&T HTC ONE X unlocked the phone has a water damaged screen but i had the screen replaced and it still doesn't work, so im sure its a internal problem and if someone has a solution im all ears. My issue is my contacts first and then maybe pics but they are not a big deal at all, but would be nice. Can anyone help with this. Phone comes on works fine all the buttons light up just screen is black.
JAhRocky said:
I have a water damaged AT&T HTC ONE X unlocked the phone has a water damaged screen but i had the screen replaced and it still doesn't work, so im sure its a internal problem and if someone has a solution im all ears. My issue is my contacts first and then maybe pics but they are not a big deal at all, but would be nice. Can anyone help with this. Phone comes on works fine all the buttons light up just screen is black.
Click to expand...
Click to collapse
hate to say this but your lcd backlight has gone, the problem is that the back light cant be replaced with a new lcd it is a chip on the mother board which needs to be replaced, it the 220 charger as shown in the link bellow, but thay are really hard to get hold of, a r6 chip out of a iphone 3g will do the job but you will need some one with good soldering experience to do it as believe me its tight in there,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, http://www.google.co.uk/url?sa=i&so...-KucrVU_zKjt_vvUnSC--6mw&ust=1374868583378513
pics in the 9th post down of the link but have a read of the hole link it will help
Hi guys, I have sent my phone off for repair to HTC as i have had WI-FI issues basically since I bought the phone last year,the wi-fi disconnects at weaker areas,whereas the other phones i have tested work fine..I have only recently realised that thi was a manufacturing issue after reading reviews online.So I have decided to send the phone off for repair, a week later (today) I get a quotation from HTC of £187! Bear in mind I still have warranty on my phone..HTC initially did not state the reason why I have received the charge,they just claimed that the work required was caused by the damage that isn't covered by warranty. So i went onto HTC chat and spoke to someone called Wioleta,she eventually told me that I have installed "unauthorized software" on my phone. Now I PROMISE YOU guys, i have not done any tweaking on my phone for a long long time...before I did install a ROM rooted my phone etc, but i had to set everything to default settings as i have sent the phone off before because of a different issue ( coloured lines on my phone - if you guys remember), I have done the procedure correctly and HAVE NOT been charged by HTC for the repair,so it was done free...ever since the repair I have not done any modifications to my phone or downloaded any illegal software...So I would like to know why they said i have done this and is it possible that they could have done this?? I have attached a picture of what Wioleta has sent me on chat...I think there is a mistake somewhere because i am innocent...and I have already sent them a complaint about it, but I really need my phone back... please can somebody give me some advice on how to tackle these twats! Thanks for reading.
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Basically unlocking the bootloader breaks certain warranty. It's your word against theirs.......it's been unlocked before and now they throw it on faulty software (installed by the user) !
It's all about the Benjamin's baby
Mr Hofs said:
Basically unlocking the bootloader breaks certain warranty. It's your word against theirs.......it's been unlocked before and now they throw it on faulty software (installed by the user) !
It's all about the Benjamin's baby
Click to expand...
Click to collapse
U dont think I'll get far?
My opinion......proving legally that it's not your fault will probably cost you more then they charge you now......it's not fair i agree but proving this now is not easy
I sent my old HOX back for wifi repair the other week I did put it back to totally stock ROM and recovery but left it unlocked and they never said anything at all about it fixed it in a day and then it was on the way back to me. Not sure if your in a different country than me but really a hardware problem and a well known one should be fixed regardless of what software changes you made to the phone.
Sorry if thats not much help but you could try and push them and say other people been fixed with unlocked bootloader by speaking to someone higher up.
Jump1ng said:
I sent my old HOX back for wifi repair the other week I did put it back to totally stock ROM and recovery but left it unlocked and they never said anything at all about it fixed it in a day and then it was on the way back to me. Not sure if your in a different country than me but really a hardware problem and a well known one should be fixed regardless of what software changes you made to the phone.
Sorry if thats not much help but you could try and push them and say other people been fixed with unlocked bootloader by speaking to someone higher up.
Click to expand...
Click to collapse
I'm in UK mate.... really not fair
I have said the next thing before on a similar issue :
I am almost certain that all of this depends of the hands which the phone falls into, if it's somebody who is having an awesome day, had his coffee on time and had some fun time with the wife the evening before it might slip ....... but it also can be the opposite grumpy man and lives by the rules......if you very my point
Hadziano said:
I'm in UK mate.... really not fair
Click to expand...
Click to collapse
That sucks they never even asked anything about that just asked me to send it back in original state and then just fixed it, but at least it should give you a good ground to stand on saying that other users phones have been fixed with unlocked bootloaders.
What if..................... I LOCK the bootloader and send the phone back?!
Hadziano said:
What if..................... I LOCK the bootloader and send the phone back?!
Click to expand...
Click to collapse
It's allready locked, originaly it says LOCKED, but if you unlock it will show UNLOCKED, after that if you lock it it will show RELOCKED like yours, so there is no way out just in (unlock)
nikola016 said:
It's allready locked, originaly it says LOCKED, but if you unlock it will show UNLOCKED, after that if you lock it it will show RELOCKED like yours, so there is no way out just in (unlock)
Click to expand...
Click to collapse
so i'm basically screwed? why didnt they say anything before when i sent the phone off for a different reason? depends on who handles it i suppose..?
Hadziano said:
so i'm basically screwed? why didnt they say anything before when i sent the phone off for a different reason? depends on who handles it i suppose..?
Click to expand...
Click to collapse
Well man, i don't know, i only answered your question. It's sad that they blaim rooting and stuff for your wifi issue, i think that they changed your motherboard or maybe not, but it's their decision, so you probably can't do anything . Unlocking bootloader has nothing to do with wifi....but ****ing HTC.
nikola016 said:
Well man, i don't know, i only answered your question. It's sad that they blaim rooting and stuff for your wifi issue, i think that they changed your motherboard or maybe not, but it's their decision, so you probably can't do anything . Unlocking bootloader has nothing to do with wifi....but ****ing HTC.
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Click to collapse
zivio stari hvala na odgovor. I can't even pay them, their site has a glitch now! won't be touching HTC again, might as well go back to golden years n use a nokia 3210 without headaches and 7 day battery life
One time I also sent phone in because of WiFi and other issues...they said they replaced the WiFi module...but haha there isn't even a real module on the mainboard xD...so its the same as before but fixed then myself...my phone was also relocked and they didn't said anything...I wrote on the letter which goes also to them that WiFi is f#cked up and due to hardware issue from beginning it should be fixed with warranty..so stay on your right..say other ppl also had this issue from beginning that WiFi was bad and HTC should now that...and therefore you don't have to pay as this should be fixed under warranty
Gesendet von meinem HTC Desire HD With Beats Audio mit Tapatalk 4
One-X-master said:
One time I also sent phone in because of WiFi and other issues...they said they replaced the WiFi module...but haha there isn't even a real module on the mainboard xD...so its the same as before but fixed then myself...my phone was also relocked and they didn't said anything...I wrote on the letter which goes also to them that WiFi is f#cked up and due to hardware issue from beginning it should be fixed with warranty..so stay on your right..say other ppl also had this issue from beginning that WiFi was bad and HTC should now that...and therefore you don't have to pay as this should be fixed under warranty
Gesendet von meinem HTC Desire HD With Beats Audio mit Tapatalk 4
Click to expand...
Click to collapse
I have already paid them £27 to get my phone back without repair..I just want my phone back
I've sent mine in for the same reason in August. First time they repaired it for free but they didn't fix the problem so I sent it in again and then I had the same problem you have now.
I've been talking to several people at HTC in the meanwhile. And after explaining them that this kind of problem can't be caused by a software modification they repaired it for free.
The reason why they wanted to charge me something was because some stupid worker has seen that the bootloader was relocked and because that was not stock he wanted to replace the mainboard.
In short:
You're screwed. If you have 2 months time to discuss with them, so it. They will probably eventually repair it if they feel annoyed by you.
If you need it back now: Good luck!
What I would do:
Grab a cheap PAYG phone, unlock it, use it while kindly asking HTC to fix your phone.
Fixing the Wi-Fi is fairly easy on this phone, pop the back housing off the phone, get a small piece of aluminium foil and tape the top and bottom of the foil to the gold antenna next to where the volume keys are on the plastic housing, here's a video to help: https://www.youtube.com/watch?v=zbmGNL1dsf0&feature=youtube_gdata_player
Sent from my HTC One X using Tapatalk
humzaahmed155 said:
Fixing the Wi-Fi is fairly easy on this phone, pop the back housing off the phone, get a small piece of aluminium foil and tape the top and bottom of the foil to the gold antenna next to where the volume keys are on the plastic housing, here's a video to help: https://www.youtube.com/watch?v=zbmGNL1dsf0&feature=youtube_gdata_player
Sent from my HTC One X using Tapatalk
Click to expand...
Click to collapse
Hmm sounds complicated. How do you remove the case?
Hadziano said:
Hmm sounds complicated. How do you remove the case?
Click to expand...
Click to collapse
Push the bottom of the phone away from the screen, once that's unclipped use a thin object to work your way around the sides (guitar pick for example, you may need two) once the housing is unclipped from the phone slowly pull them apart. This needs to be done slowly as theres some adhesive hold long the middle of the back on, here's a video to show you what I mean. https://www.youtube.com/watch?v=mAr4WWbn9Hc&feature=youtube_gdata_player
Sent from my HTC One X using Tapatalk
thanks mate..will it work 100%? doesn't seem recommended to use foil inside a phone?
Finally tested it today and it really works!. The real fact is on web you always find that "it should" be the battery, and a battery change "whould" solve it, well I have to try it and it really does, so you should get a battery somewhere ( check out I found 2 places on www, dunno if I can put the links please say If I can do so ) and get your phone alive again! ( I'm so happy :laugh: )
Here are 2 dissasemble videos; one from our friend "danieldp1990" and one in russian HD. Whould reccomend use both of them since as nice as the russian video looks, they're missing some parts.
The most hard part is to remove the battery since it's glued and you don't wanna do much strenght since you have the display right below it, so make it slowly.
Danielp thread:
http://forum.xda-developers.com/showthread.php?t=2346031
HD video:
http://www.youtube.com/watch?v=tX_rClLNUU8
Best of luck for the ones that have no warranty left!
PS: I think we can stop looking for soft / alternative solutions.
:thumbup:
Sent from my C6503 using Tapatalk
Remove the battery
Chonwey said:
Finally tested it today and it really works!. The real fact is on web you always find that "it should" be the battery, and a battery change "whould" solve it, well I have to try it and it really does, so you should get a battery somewhere ( check out I found 2 places on www, dunno if I can put the links please say If I can do so ) and get your phone alive again! ( I'm so happy :laugh: )
Here are 2 dissasemble videos; one from our friend "danieldp1990" and one in russian HD. Whould reccomend use both of them since as nice as the russian video looks, they're missing some parts.
The most hard part is to remove the battery since it's glued and you don't wanna do much strenght since you have the display right below it, so make it slowly.
Danielp thread:
http://forum.xda-developers.com/showthread.php?t=2346031
HD video:
http://www.youtube.com/watch?v=tX_rClLNUU8
Best of luck for the ones that have no warranty left!
PS: I think we can stop looking for soft / alternative solutions.
Click to expand...
Click to collapse
:good::good::good:
Now are 3 disassembly videos; one from "danieldp1990" and 2 in russian
I just replace the battery on my phone and the issue of the phone turning off all the sudden. I was pretty easy to do......the hard part the original battery being glued to the back of the phone. That's some sticky tape!
Any idea if the same issue will happen to the new battery?
Sent from my C6506 using XDA Premium 4 mobile app
My Xperia ZL just started doing this sudden shutoff thing but it seams to be getting worse, it's gotten so bad that when you boot up the phone it shows the SONY logo then immediately shuts off. When I plug it into the wall charger the LED lights up RED and then the SONY logo then reboot over and over(Bootloop). But yet i'm able to get it into fastboot and flashmode fine and can flash ftf through Flashtools with no problems i'm wondering if this could be a simple battery problem or if it's a software error. If anyone could help it would be greatly appreciated.
There are loads of posts about this issue on Sony's official forum. Looks like you either have to send it to Sony or put a new battery in.
Sent from my C6506 using XDA Premium 4 mobile app
I finally replaced the battery in my zl, and it fixed the issues of not powering on. But the new battery appears to be having issues. Sometimes it went charge. It will fluctuate percentages, for ex it would go from 58 to 56 to 60 to 55 etc.. It's been acting crazy. Even on various roms. I restored an old backup of miui I had, and it seems more stable, but still won't charge full. The replacement battery was a Sony oem one so I'm not Sue what's up.
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please i having same power problmes with my xperia, can you pm where did you get the battery from, i cant find a reliable place that sell them
cubanito08 said:
please i having same power problmes with my xperia, can you pm where did you get the battery from, i cant find a reliable place that sell them
Click to expand...
Click to collapse
http://pages.ebay.com/link/?nav=item.view&id=111348441443&alt=web
Sent from my XT1032 using Tapatalk
maybe its the same problem i have but not sure, ny phone wont pass the Sony screen and turn off unless its connected to a charger or usb, rest works fine, now if its not connected it stays on until u use any app then it shutsdown, then i need to connect to charger to start again, u guys think its the battery ? already flashed retail 4.3 then back to 4.2.2 then back to 4.3 just to make sure wasnt software issue, and i see other people had same problem and fixed it with a battery and no my phone has no warranty since i bought it on one of those simple mobile little stores where stuff is open
cubanito08 said:
maybe its the same problem i have but not sure, ny phone wont pass the Sony screen and turn off unless its connected to a charger or usb, rest works fine, now if its not connected it stays on until u use any app then it shutsdown, then i need to connect to charger to start again, u guys think its the battery ? already flashed retail 4.3 then back to 4.2.2 then back to 4.3 just to make sure wasnt software issue, and i see other people had same problem and fixed it with a battery and no my phone has no warranty since i bought it on one of those simple mobile little stores where stuff is open
Click to expand...
Click to collapse
Ya it's your battery
Sent from my C6506 using Tapatalk
thanks i guess ill get a new battery and hope it fix it
cubanito08 said:
thanks i guess ill get a new battery and hope it fix it
Click to expand...
Click to collapse
It WILL fix it.
Sudden power off, Not powering on unless charger attached, missing signal/signal problems, ultimately not even powering on with charger is the whole same issue = Crappy Sony battery ( programmed obsolescence )
Now it's happening again to me. Will NEVER buy a Sony product again in life.
Chonwey said:
It WILL fix it.
Sudden power off, Not powering on unless charger attached, missing signal/signal problems, ultimately not even powering on with charger is the whole same issue = Crappy Sony battery ( programmed obsolescence )
Now it's happening again to me. Will NEVER buy a Sony product again in life.
Click to expand...
Click to collapse
Hmmmm... That's very helpfull... Just got all the things that u listed up. But i still love sony?... And good things is i already search and learn how to change xperia zL battery.. Easy and simple. $26 for ori battery and $10 for back cover. LoL???
Sent from my C6502 using XDA Free mobile app
rayzaweirdooo said:
Hmmmm... That's very helpfull... Just got all the things that u listed up. But i still love sony... And good things is i already search and learn how to change xperia zL battery.. Easy and simple. $26 for ori battery and $10 for back cover. LoL
Sent from my C6502 using XDA Free mobile app
Click to expand...
Click to collapse
So you like being scammed, good for you
Ppl like you are the ones empowers companies to keep doing that scam.
ghost6022010 said:
My Xperia ZL just started doing this sudden shutoff thing but it seams to be getting worse, it's gotten so bad that when you boot up the phone it shows the SONY logo then immediately shuts off. When I plug it into the wall charger the LED lights up RED and then the SONY logo then reboot over and over(Bootloop). But yet i'm able to get it into fastboot and flashmode fine and can flash ftf through Flashtools with no problems i'm wondering if this could be a simple battery problem or if it's a software error. If anyone could help it would be greatly appreciated.
Click to expand...
Click to collapse
sir i'm also having exactly the same problem, now i wanted to know how you corrected this problem,
pls reply me if you see this post as i spend my so many day and night in correcting my phone but no luck.
wating for reply....
---------- Post added at 06:33 PM ---------- Previous post was at 06:29 PM ----------
ghost6022010 said:
My Xperia ZL just started doing this sudden shutoff thing but it seams to be getting worse, it's gotten so bad that when you boot up the phone it shows the SONY logo then immediately shuts off. When I plug it into the wall charger the LED lights up RED and then the SONY logo then reboot over and over(Bootloop). But yet i'm able to get it into fastboot and flashmode fine and can flash ftf through Flashtools with no problems i'm wondering if this could be a simple battery problem or if it's a software error. If anyone could help it would be greatly appreciated.
Click to expand...
Click to collapse
sir , i'm having exactly same problem as of yours, i spend so many days and night on my phone by reading forums and follow steps to correct my phone but till now no luck.
could you pls help me if you got the solution for your problem...
waiting for reply...