[Q] Phone always unlocks to speakerphone? - Xperia Z1 Compact Q&A, Help & Troubleshooting

I've been getting a weird issue on my Z1 compact these last couple of days. Whenever I get a phone call and I swipe to answer the phone keeps putting the call straight to speakerphone. It's really starting to annoy me, I've looked through the settings and can't see anywhere this could be configured, I've also tried rebooting the phone but the same issue keeps happening. Is anyone else getting this?

Nos0x said:
I've been getting a weird issue on my Z1 compact these last couple of days. Whenever I get a phone call and I swipe to answer the phone keeps putting the call straight to speakerphone. It's really starting to annoy me, I've looked through the settings and can't see anywhere this could be configured, I've also tried rebooting the phone but the same issue keeps happening. Is anyone else getting this?
Click to expand...
Click to collapse
I've got the same problem. Don't understand what's wrong. Started maybe a week ago

Have experienced this issue couple of times. Something to do with over sensitive screen and fast swipe.
Try unlocking phone with little more pressure and little slower swipe and then lift the finger.
Sent from my D5503 using Tapatalk

It's a google chrome issue,just freeze that or uninstall and install other browser and pufff all speaker problems gone

aigaming said:
It's a google chrome issue,just freeze that or uninstall and install other browser and pufff all speaker problems gone
Click to expand...
Click to collapse
This had no effect on the problem.
Sent from my D5503 using Tapatalk

Also being discussed here:
Sony forums
I expect a Sony forum employee/troll will come along soon and suggest a factory reset

Same problem here...but not on every call.

I've had this a couple of times as well - interested if there is a fix.

I get the same problem. Mine seems to happen only on the first call after disconnecting from bluetooth car kit

I have the same problem.

It does!when i freezed chrome i never ever had that problem again
Sent from my D5503 using Tapatalk

I'll try that again and report back.
Sent from my D5503 using Tapatalk

Ok so the first time I tried I uninstalled updates, froze chrome but still had the issue. This time after uninstalling/freezing chrome I rebooted the phone and so far (fingers crossed) two test calls have worked ok. Will wait a few more days and report back again!

Here is a thread in Sonys support forum: http://talk.sonymobile.com/t5/Xperi...es-straight-to-loudspeaker/m-p/585801#U585801
There is the recommandation: uninstall or disable chrome. But imho this can't be the solution. I don't want to quit using chrome just because Sony has a bug in their software...

If it fixes by removing an app they for sure that's not sonys fault. Chrome has the issue, Sony doesn't own chrome hence you should not blame sony for this bug.
ABBolle said:
Here is a thread in Sonys support forum: http://talk.sonymobile.com/t5/Xperi...es-straight-to-loudspeaker/m-p/585801#U585801
There is the recommandation: uninstall or disable chrome. But imho this can't be the solution. I don't want to quit using chrome just because Sony has a bug in their software...
Click to expand...
Click to collapse

But why i don't have this issue on my GNex or my girlfriend on her Nexus4?
Maybe this issue is caused by chrome, but it seems to be the combination chrome <--> Z1 Compact.
But if it's realy just the last update and chrome will be fixed, i will be satisfied.
But i'm not sure if google will fix chrome, just because one phone can't handle it...

ABBolle said:
But why i don't have this issue on my GNex or my girlfriend on her Nexus4?
Maybe this issue is caused by chrome, but it seems to be the combination chrome <--> Z1 Compact.
But if it's realy just the last update and chrome will be fixed, i will be satisfied.
But i'm not sure if google will fix chrome, just because one phone can't handle it...
Click to expand...
Click to collapse
Dont worry z1 compact isn't the only one having this issue.
https://code.google.com/p/chromium/issues/detail?id=348538

So I've received half a dozen or so calls since uninstalling chrome, disabling the app and restarting my Z1 compact and all of the calls have been answered without going to speakerphone, result!
Sent from my D5503 using Tapatalk

Nos0x said:
So I've received half a dozen or so calls since uninstalling chrome, disabling the app and restarting my Z1 compact and all of the calls have been answered without going to speakerphone, result!
Sent from my D5503 using Tapatalk
Click to expand...
Click to collapse
See... The issue lies in chromium and WebRTC integration. When the browser is open it enables speaker mode for WebRTC but when phone activates audio process is already being used by the browser hence cannot be overriden by the phone.
UPDATE:
Ok news! Looks like HTC One 4.4 update also has this similar problem.. Although a lot worse.

Related

Power button

So a mate of mine has the z1c and says her power button isn't working properly... Its not waking the phone...
This happend to my z1c tonight... Annoying!
Anyone else had this, it seems to be an intermittent problem works fine then won't come on
Sent from my Nexus 7 using xda app-developers app
Not experienced anything like that
Sent from my D5503 using Tapatalk
samreedy said:
So a mate of mine has the z1c and says her power button isn't working properly... Its not waking the phone...
This happend to my z1c tonight... Annoying!
Anyone else had this, it seems to be an intermittent problem works fine then won't come on
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
Had the same problem a few days ago, at first I thought it was faulty hardware or a bug with the stock firmware.
But it was working perfectly fine the minute before, so I suspected it may be related to something I was doing with the phone at the time.
After some experimenting, I have come to the conclusion that it's somehow affected by (multiple) Google Play apps downloading/installing. During this state, if the system idles and automatically turns off the display, there's a great chance that I can not wake up the phone. I did not try manually turning off the screen.
After the apps have all finished installing completely, I can't repro the problem. (Might have rebooted once, can't remember)
Maybe it's the same situation as yours or your friend's, hope this helps.
mhaha said:
Had the same problem a few days ago, at first I thought it was faulty hardware or a bug with the stock firmware.
But it was working perfectly fine the minute before, so I suspected it may be related to something I was doing with the phone at the time.
After some experimenting, I have come to the conclusion that it's somehow affected by (multiple) Google Play apps downloading/installing. During this state, if the system idles and automatically turns off the display, there's a great chance that I can not wake up the phone. I did not try manually turning off the screen.
After the apps have all finished installing completely, I can't repro the problem. (Might have rebooted once, can't remember)
Maybe it's the same situation as yours or your friend's, hope this helps.
Click to expand...
Click to collapse
Yes, I have a feeling that this is the case.
My Z1C is fine, but I have experienced something similar with my Z Ultra.
It is hard to pinpoint exactly what the cause is, but multiple download and screen turning off reminds me of the situation when I run my U-torrent app on my ZU. At first I thought it was screen of death that was affecting some of the device back then on the older firmwares, but came to understand that it is the torrent app causing the probs.
So multiple play store apps download can possibly have similar issues!
Hmmm, no apps downloading at the time, just killed all of the background apps and seems to have worked
Cheers guys
Sent from my Nexus 7 using xda app-developers app
It's a common issue I've found with pretty much any Android device (experience of it on Samsung Galaxy S, HTC One X, and now Sony Xperia Z1 Compact).
It's rare, but whenever I notice it, it's always linked to the phone doing a complication of heavy task processing (such as installing apps) at the same time as heavy downloads (such as downloading apps).
If I've left my apps for a while, and then update say 30 all together, you'll get this issue on pretty much any android phone while it's trying to hammer away at the other tasks it's doing.
Have the same issue here, without any Google Play downloading going on. I didn't have that on my previous Android phone (Motorola Droid RAZR).
I noticed that rebooting the phone cures the problem for a while, but I would like to solve the problem once and for all.
Sent from my D5503 using Tapatalk
Steven1145 said:
Have the same issue here, without any Google Play downloading going on. I didn't have that on my previous Android phone (Motorola Droid RAZR).
I noticed that rebooting the phone cures the problem for a while, but I would like to solve the problem once and for all.
Sent from my D5503 using Tapatalk
Click to expand...
Click to collapse
Exactly the same for me too..... nothing to do with downloading or installing heavy or light apps..... even when nothing else is running......
Hi guys.. I have the same problem for the last few days... (Croatia)... Maybe it is global issue??
---------- Post added at 10:04 PM ---------- Previous post was at 09:54 PM ----------
thabull said:
Exactly the same for me too..... nothing to do with downloading or installing heavy or light apps..... even when nothing else is running......
Click to expand...
Click to collapse
Any solution?? I have the same problem here...
a solution
I just had to deal with this. Power button gets progressively worse til it never responds again. You can remap other buttons but you're stuck once it powers off!
The cause is that the ribbon cable connector for the power & volume buttons worked itself loose. It can be fixed by putting a little foam pad on it to discourage it from coming loose again. I think it's amanufacturing fault - there should have been one put on at the factory. The connector is under the screen; you don't need to disassemble anything else, but the screen is very, VERY easy to break when removing - heroic patience required

LG G4 Touch Screen issues. Ghost Touches?

I've been able to replicate this issue on my G4 (815T Australian model) on a daily basis, just on the instagram app though.
I recorded a video of it. Slowmo part shows the issue
https://goo.gl/photos/F823e125PQckCPLp6
The screen seems confused and it just scrolls the other way even if my thumb wasn't touching the screen.
Factory data reset did not fix anything.
Are you able to replicate this LG G4 owners?
I don't use Instagram, so can't help with that app, sorry.
But if you go into Developer Options, and turn on "Show touch data", it might help add some more info to the discussion. It will show a trace on the screen of what the phone's touchscreen interpreted from your last tap/swipe.
It would presumably show a swipe up, and then back down, when you're getting these ghost touches that change the scroll direction. But perhaps it could also help show if swipes are interpreted the same way in other apps. It might help you learn a little more about what the phone is seeing, at least.
Thanks for the video and everything but why a new thread? Plenty of videos on the main thread.
Is another thread really necessary?
Sent from my LG-H811 using Tapatalk
Might be, because this only happens with IG. I've got the exact same problem, only with IG and its very annoying.
shook187 said:
Thanks for the video and everything but why a new thread? Plenty of videos on the main thread.
Is another thread really necessary?
Click to expand...
Click to collapse
Apologies, first time I posted it I was thinking it was just Instagram-specific.
KL643 said:
Might be, because this only happens with IG. I've got the exact same problem, only with IG and its very annoying.
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Ahh good to know I'm not alone on this!
chobie said:
Apologies, first time I posted it I was thinking it was just Instagram-specific.
Click to expand...
Click to collapse
To me it looks like it is IG specific because I don't have this problem with any other app
You can try to change the touch feedback time from short to medium under settings/accessibility/motor & cogination. This will reduce the touch feedback time. Give it a try, and see if it gets better.
Sent from my iPad using Tapatalk
alanchai said:
You can try to change the touch feedback time from short to medium under settings/accessibility/motor & cogination. This will reduce the touch feedback time. Give it a try, and see if it gets better.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Done that but it doesn't solve this problem.
chobie said:
I've been able to replicate this issue on my G4 (815T Australian model) on a daily basis, just on the instagram app though.
I recorded a video of it. Slowmo part shows the issue
https://goo.gl/photos/F823e125PQckCPLp6
The screen seems confused and it just scrolls the other way even if my thumb wasn't touching the screen.
Factory data reset did not fix anything.
Are you able to replicate this LG G4 owners?
Click to expand...
Click to collapse
Question, do you have Google keyboard installed? Because I just removed Google keyboard and installed SwiftKey and it looks like the problem is gone....
KL643 said:
Question, do you have Google keyboard installed? Because I just removed Google keyboard and installed SwiftKey and it looks like the problem is gone....
Click to expand...
Click to collapse
Nope, I use Swiftkey from the beginning. Only LG stock keyboard is installed.
Mm, I've got LG keyboard freezed with TB and after changing from Google keyboard to SK, the problem is gone
KL643 said:
Mm, I've got LG keyboard freezed with TB and after changing from Google keyboard to SK, the problem is gone
Click to expand...
Click to collapse
Interesting. Not keen on rooting though. =\
So you reckon it's just a software issue?
chobie said:
Interesting. Not keen on rooting though. =\
So you reckon it's just a software issue?
Click to expand...
Click to collapse
Well this problem is only related to the LG G4 and IG for me...I don't have any other touchscreen problems with this phone. So for me I guess this is not hardware related. During the day I just had 2 small "ghost touches", way better than before. Will see how it goes the next few days...
Edit :
after a view days, it looks like it didn't solve this issue. Today I notice the ghost touches were there again in IG
Force GPU rendening under Developer options somewhat helped.
The new v10f on my Australian G4 didn't fix the issue as well.
Any updates on this? I had same issue. N this is a replacement unit after 2.5 weeks of waiting
Just day one and this ghost touch come up.
I also have this problem
Did you solve the problem?
I am facing similar issue.between...i am not using ig.
I've had this issue as well (not just IG) and sent the phone back for servicing. It was sent back to me with a report showing that they'd done a few things but the problem is still there. I'd been thinking I'd send it back in once more and ask them to have another look. I'm getting ghost touches everywhere and quite a bit, it's very annoying.
Someone mentioned there was another, large thread about this issue but I can't seem to find it, can anyone point me to it?
Hi, I posted this in a new thread yesterday as I couldn't find anything. Never thought to search for 'ghost taps' duh.
Every now and then when just doing normal things on the my phone it totally freaks out and all by it self it suddenly starts to tap random parts of the desktop, slides the pages, opens apps, closes apps, goes into calculator and a bunch of buttons are pressed randomly. It's almost like someone has hacked my phone and is trolling me by just tapping randomly on the phone.
Just today when looking at Facebook it closed the app, scrolled down notifications, data was turned off and wifi turned on.
I thought it might have been my screeen protector, bit of moisture in it or something. Took that off and still does it. Took out the battery for a minute and still does it.
It happened a few months ago then nothing for ages and now it's started again this weekend.
Thought it might have been only when connected to data but has now done it when offline.
Any one got a solution? Does a custom rom fix?

Snapchat

Shot in the dark I guess but since I got this device, Snapchat has been terribly laggy and almost unusable. Specifically when using the keyboard for text. Sometimes when I launch it, the camera is just black for roughly 5 seconds and then the back camera comes on finally. The chat feature is very slow at times and the entire app seems to stall and crash at least once a day. Anyone else notice this?
A quick google search yielded several recent topics on various forums complaining about the same thing, all on 6.0 Marshmallow. Hopefully it's not just this device.
I'm getting this exact thing
I went through that too. Once I had to restart it to make the camera work again. My tip is do not try use volume keys until it load completely. It just frozen the app in a black screen. Isn't perfect but can be used.
It's probably not optimized as well for 6.0 yet
Snapchat hasn't been perfect for me, but I've never experienced any of those issues. The worst I get is a little delay when pressing the home button.
Sent from my Nexus 5X using Tapatalk
I have had this problem we will have to wait for an update!! Basically that's what I've been telling myself lately about marshmallow
Sent from my Nexus 5X using Tapatalk
I can tell you guys I had this problem on my Nexus 6 on Marshmallow, it has to be something related to 6.0, I'm on a LG G4 now and snapchat runs just fine.
Kinda laggy for me too. And I can't get it to play a notification sound when I recieve snaps. I have turned it on in settings and I get a notification as normal, but no sound. Does anyone else have this problem?
Just uninstalled it from the n5x will have to limit myself to using it on n72013 it was unusable. Crashes camera failed to load then started to affect the stock camera app, would cause system crashes and could only be sorted with a reboot.
Same here its completely horrible to use of this phone. Phone ****s itself every time I try use it!
Sent from my Nexus 5X using Tapatalk
The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk
thesoldier said:
The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Decrypted & rooted running Chroma with Elemental-X.
ViRb3 said:
Decrypted & rooted running Chroma with Elemental-X.
Click to expand...
Click to collapse
Ok never mind then. I've been decrypted since I got the phone, until I took an OTA recently. It's been crap since then, but I guess it's unrelated
Sent from my Nexus 5X using Tapatalk
stock & encrypted and snapchat runs like poo for me. shame because its one of my most used apps :/
Well again Snapchat just updated, and now I'm back to it working fine again....
Sent from my Nexus 5X using Tapatalk
The past few updates have been good for me luckily.. Just don't try to send a snap while in landscape, I tried to add text and Swiftkey went all wonky and overlayed the screen even after I pressed Home, had to force close Snapchat and Swiftkey both :/
me too I have same issues the lag and so slowly for texting and even after update marshmallow update 6.0.1 the problem still the same I hope can anyone help me with issue what should to do and thanks you
So I am a power snapchat user and had this same problem and might have accidentally stumbled on a possible solution after having a login failure. I enabled the travel mode so it's not downloading constantly. I installed snapprefs and I can't explain why but it's flying now. No lag on window switching or opening the camera. I'm on 6.0.1 December rooted
Everytime I take video from Snapchat, it produces the sound "dug" at the first second of the video, never put my finger too hard on the phone so it isn't bcs of my finger knocking the screen, anybody know why?
Sent from my 2014811 using Tapatalk

Having a issue with Bluetooth

Hi there.
I have a Z5P single sim version.
After I updated to Marshmallow 6.0,
Bluetooth isn't stable when I connected to my car. My car is 2012 vw Jetta tdi stock radio system(not navigation).
Often music turned down then back to same volume as before turned down like when i get notification, text, email, etc.
Before I updated to Marshmallow, I had same issue a few times, but it wasn't big deal.
Now it's just so annoying. And I wanna fix it.
Does anyone have same issue as me?
If there is way to fix it, please let me know!
That was always the case... I am having lost or intermittent music if there are too many apps are opened... Some time closing open apps do not help, I have to close the music app and restart again...
Sent from my SO-03H using Tapatalk
francisamarsingh said:
That was always the case... I am having lost or intermittent music if there are too many apps are opened... Some time closing open apps do not help, I have to close the music app and restart again...
Sent from my SO-03H using Tapatalk
Click to expand...
Click to collapse
Sorry for late response. I did same thing, close all app, or I just restart the phone. I use Spotify and all music is download in sd card. I also use Google music, and same thing happened. So I did forgot Bluetooth connection and recent connect again, but it's still happen. I don't really want to factory reset and use computer to fix program. It's too much to do. I just don't know what else I can do :/
Right now my Z5 is under repair and I have to do a factory reset so I will let you know if factory reset works...
Sent from my GT-I9505 using Tapatalk
Do you have any of the sony sound enhancements on or Viper?
francisamarsingh said:
Right now my Z5 is under repair and I have to do a factory reset so I will let you know if factory reset works...
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
Sorry to hear that but Thank you any information will help!
dude9946 said:
Do you have any of the sony sound enhancements on or Viper?
Click to expand...
Click to collapse
dude9946 said:
Do you have any of the sony sound enhancements on or Viper?
Click to expand...
Click to collapse
I have ClearAudio+ is on in the settings. That's all. I noticed that I have same issue even on my Bluetooth headphone now. What is Viper?
I had some really bad issues with my SBH70 headset dropping out after the MM update.
I cleared all bluetooth settings from phone and headset, cleared data fro SmartConnect and SBH70 app, uninstalled all updates for both, then updated everything and reconnected to bluetooth. Seems to have helped so far.
Nugstar said:
I had some really bad issues with my SBH70 headset dropping out after the MM update.
I cleared all bluetooth settings from phone and headset, cleared data fro SmartConnect and SBH70 app, uninstalled all updates for both, then updated everything and reconnected to bluetooth. Seems to have helped so far.
Click to expand...
Click to collapse
I haven't tried it yet, so I will try it and see if how it goes. Thanks for the info!
Sent from my E6853 using XDA-Developers mobile app
Update:
So at first, I did reset Bluetooth WiFi and signal settings, also smart connect and app setting. It did better for a couple time, then back to terrible again.
A couple of days later, I couldn't take it anymore, so I factory reset and repair on computer. It seems much better. Maybe a few times I still have same issue.
Great news is battery life is improved a lot. Now I don't need to charge till I go sleep. Also less buggy and faster.
My conclusion about this issue is, it is not about Bluetooth. It is something about OS or some software issue. When the phone is buggy and slow, this happens even all other app is closed.
Now I will wait for update to see if it will fix this issue.
Sent from my E6853 using XDA-Developers mobile app

Sound cutting out

Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Dakotahorse said:
Has anyone found a fix for the sound cutting out after a few seconds of a video or game? I have tried the soubdabout app, Turing the USB option off, disable Power save.. Still happening..
Sent from my SAMSUNG-SM-G891A using Tapatalk
Click to expand...
Click to collapse
hudtwalcker said:
I have the same issue sometimes, I've read around the web and it seems to be a mix of software and hardware related, I read a guy suggest removing and putting back the case (in case you have one) and I did that and the sound came back, haven't had the issue again.
Click to expand...
Click to collapse
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
So I found a solution for the issue in my case, it does seem to be software but it's really weird cause the issue continues in any firmware, it started when I was on 6.0.1 PI2, then I flashed Nougat and had the same problem (I hated it and battery drain was killing me) I went back to 6.0 and changed to the PK2 version and the issue continued, it was really weird cause it would cut out in audio messages, games but not music, I also tried every single suggestion on every forum and post I could find EXCEPT the Soundabout app, today I gave up, installed soundabout, selected media to speakers and bam, problem solved, I still need further testing, but it seems ok for now, keep in mind that I also have "prevent USB audio routing" on and "Easy Mute" off.
Dakotahorse said:
Hmm, I keep mine out of a case,.. Yeah I'm not sure what it is, it's a 50/50 between some say software and some say hardware. I would asume that software would of been fixed by now, either Samsung or 3rd party
Sent from my SAMSUNG-SM-G891A using Tapatalk
Click to expand...
Click to collapse
Im trying the soundabout app now, I orginally had it set to automatic and was still having the issue, now I set it to speaker and so far so good.
as this worked for me but idk about others... I was told to remove all paired bluetooth devices (on/off doesnt matter) then go to settings>connections>more connection settings>nearby device scanning then turn off... worked for me... (sorry for zombifying an old post but as this is still current with mine and many devices i decided to help)
samsung galaxy s7
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
Andra1997 said:
Hi. I drop my boyfriend phone today and the volume cut it off for a while. It's that because I drop it off? Or because of the headphones that I had it in...because after I took the headphones off its works but after starts and go again? Pleasee helppp....
Click to expand...
Click to collapse
Is anything still wrong? Or does the sound work both with and without headphones?
Hi. I dropped my phone and have the same problem now. Did you get any useful help?

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