Hello all!
Here's the situation: I dropped my phone yesterday (Samsung Galaxy Nexus - i515) and the screen is destroyed. I can still see the top left corner (maybe 1/4 of the screen), but the digitizer is also hosed and I have a pattern lock. I need to get the data off the phone. When I connect it to my computer, it shows up as an external drive, but there is no file structure. From what I've read... I apparently have to unlock my phone before I can see the files, which as I said before is not possible right now.
Bootloader is locked, not rooted and the best part... USB Debugging is disabled. I've read through tons of information, but most threads either fade away when they get almost to a solution, or they are never fully answered.
I got the Unified Android Toolkit (GNEX V12.1.1.) by SKIPSOFT (which is amazing btw), but since good ole' USB Debugging isn't enabled, I can't use adb commands. I've read you can install a custom recovery and use adb at that point, but my bootloader is locked and I don't want to wipe data to unlock it.
I can get into fastboot, the driver shows up in device manager, serial shows up under 'fastboot devices', etc. but it looks like the only thing I can really do at that point requires a data wipe. I hit recovery (which is stock), the screen goes blank for a few minutes and then boots as normal. I'm guessing I can't use adb with the stock recovery??
I believe my final option here is to use a USB otg cable and use a USB mouse (wired only here? can I use a USB dongle? can I even unlock a pattern lock with a mouse?) to navigate until I can get USB debugging enabled. Since I can see a bit of the screen, I don't think it should be too hard. Even if it does prove too difficult trying to do it blind, there appears to be plenty of small apps that give you the capability to view what's on your phone via your PC. I was initially trying to find something that I could control phone from PC (screencast appears to be the best I've found so far), but without USB Debugging enabled or root, it's a no go.
I would like to hear from some of the smart folks out there about my options. I used to mess around with custom ROMs and all that good stuff, but it's been a few years so I am a little rusty.
TL;DR
Phone: Samsung Galaxy Nexus (i515) - broken screen and digitizer
Bootloader - Locked
Root - No
USB Debugging - Disabled
Phone has pattern lock
What is the best option to get my data backed up/copied?
Thanks in advance for any advice you can share!
buddy008 said:
Hello all!
Here's the situation: I dropped my phone yesterday (Samsung Galaxy Nexus - i515) and the screen is destroyed. I can still see the top left corner (maybe 1/4 of the screen), but the digitizer is also hosed and I have a pattern lock. I need to get the data off the phone. When I connect it to my computer, it shows up as an external drive, but there is no file structure. From what I've read... I apparently have to unlock my phone before I can see the files, which as I said before is not possible right now.
Bootloader is locked, not rooted and the best part... USB Debugging is disabled. I've read through tons of information, but most threads either fade away when they get almost to a solution, or they are never fully answered.
I got the Unified Android Toolkit (GNEX V12.1.1.) by SKIPSOFT (which is amazing btw), but since good ole' USB Debugging isn't enabled, I can't use adb commands. I've read you can install a custom recovery and use adb at that point, but my bootloader is locked and I don't want to wipe data to unlock it.
I can get into fastboot, the driver shows up in device manager, serial shows up under 'fastboot devices', etc. but it looks like the only thing I can really do at that point requires a data wipe. I hit recovery (which is stock), the screen goes blank for a few minutes and then boots as normal. I'm guessing I can't use adb with the stock recovery??
I believe my final option here is to use a USB otg cable and use a USB mouse (wired only here? can I use a USB dongle? can I even unlock a pattern lock with a mouse?) to navigate until I can get USB debugging enabled. Since I can see a bit of the screen, I don't think it should be too hard. Even if it does prove too difficult trying to do it blind, there appears to be plenty of small apps that give you the capability to view what's on your phone via your PC. I was initially trying to find something that I could control phone from PC (screencast appears to be the best I've found so far), but without USB Debugging enabled or root, it's a no go.
I would like to hear from some of the smart folks out there about my options. I used to mess around with custom ROMs and all that good stuff, but it's been a few years so I am a little rusty.
TL;DR
Phone: Samsung Galaxy Nexus (i515) - broken screen and digitizer
Bootloader - Locked
Root - No
USB Debugging - Disabled
Phone has pattern lock
What is the best option to get my data backed up/copied?
Thanks in advance for any advice you can share!
Click to expand...
Click to collapse
Unfortunately without ADB I do not know of any way to retrieve your data, or even clear the pattern lock. I think the easiest route would be to try a corded usb mouse and an otg adapter. You could try a cordless mouse with dongle, as long as it is not Bluetooth as that would most likely require a pairing code, but a standard 2.4GHz wireless mouse may work.
Hakugin said:
Unfortunately without ADB I do not know of any way to retrieve your data, or even clear the pattern lock. I think the easiest route would be to try a corded usb mouse and an otg adapter. You could try a cordless mouse with dongle, as long as it is not Bluetooth as that would most likely require a pairing code, but a standard 2.4GHz wireless mouse may work.
Click to expand...
Click to collapse
Thanks Hakugin.
I wanted to give an update. The USB OTG thing definitely works on the phone, but without being able to see the screen, unlocking the pattern would be extremely difficult. I tried for a little while, but there was just no way of knowing if I was even close.
I ended up getting a new phone via insurance. I took both phones apart and plugged the screen on the new phone into the old phone's motherboard. I was able to get into the phone, disable the pattern lock, enable USB debugging, and everything else I needed to do.
I know it's not the greatest and most available solution, but it definitely allowed me to get where I needed to be. I used MyPhoneExplorer (I think that's what it's called) to backup call logs, texts, etc and then restored to the new phone (once I had them both back together of course).
The USB Debugging is the biggest hurdle to overcome. If someone can find a good answer to solving that problem, we'd be ok. Of course, that would be a huge security issue...
Related
Hi All,
My note 2 was fine and working with no serious issues until it fell from my pocket and the screen wouldn't show anything anymore. I took it to a repair shop and they said that the screen broke from the inside of the phone and that fixing it will cost a lot :crying:. My problem is that the phone has a pin lock but I can't interact with it to unlock it as the screen is pitch black and the touch doesn't work anymore. I need to backup my files but everywhere I looked seemed to have a solution for either rooted phones or phones with USB debugging being on and I have neither. Is there any way I can root or enable USB debugging with just my pc? or even unlock the pin code to access my files from the pc?
I've been looking for a solution for days now but with no luck . I hope there's hope. I'll appreciate any solution you guys might bless me with. Also, I just recently joined XDA so please excuse me if my question was placed in the wrong section
It will be quite cumbersome but you could buy an MHL adapter to get picture to HDMI and use an USB OTG cable for a keyboard and/or mouse and switch between them. This way you could enter the PIN code by a keyboard and install some apps to access it or as you said you could enable USB debugging and do stuff on your PC via ADB.
Love the phone, but this is stumping me. When I connect to my PC for mass file transfer (music, etc.) I don't get a notification to allow mounting for media device, etc. It feels like I'm missing something simple, but even Google isn't helping.
On a side note, when I tried quick connect I was asked for the device PIN, but I can't find any hints.
Anyone?
Do you have a screen lock? I've noticed I need to unlock worth fingerprint before it connects.
Yes. Another person mention needing to try different cables, so I made sure to be unlocked, and to use the Samsung cable. Everything worked perfectly.
Thanks for commenting...Steve
Dear all,
I have a Zenfone 2 model ZE551ML, the screen got broken, then the repair shop managed to break the touch connector while changing the screen.. Yes, it s*cks.
I would like to access my pictures and applications data which stayed on the RAM. I did not enable the backup on google servers.
I plugged my OTG cable, but I do not get any cursor, the ADB debug is enabled but I need to unlock the screen to be able to access the device using the adb command.
The device is not rooted, updated to the stock Version WW-4.21.40.184 (andriod M), the wifi is enabled and the device connects to internet meaning that I could install apps from the web interface of the play store.
In the end, I have a new screen but I can not interact using the touch functionality.
Do you have suggestions to give me to access my device ?
It can be an application, a recovery method, .. as long as I don't need to interact with the screen.
Any help would be highly appreciated,
Thank you
Laurent.
lo10 said:
Dear all,
I have a Zenfone 2 model ZE551ML, the screen got broken, then the repair shop managed to break the touch connector while changing the screen.. Yes, it s*cks.
I would like to access my pictures and applications data which stayed on the RAM. I did not enable the backup on google servers.
I plugged my OTG cable, but I do not get any cursor, the ADB debug is enabled but I need to unlock the screen to be able to access the device using the adb command.
The device is not rooted, updated to the stock Version WW-4.21.40.184 (andriod M), the wifi is enabled and the device connects to internet meaning that I could install apps from the web interface of the play store.
In the end, I have a new screen but I can not interact using the touch functionality.
Do you have suggestions to give me to access my device ?
It can be an application, a recovery method, .. as long as I don't need to interact with the screen.
Any help would be highly appreciated,
Thank you
Laurent.
Click to expand...
Click to collapse
If the shop broke it, why not bring it back and tell them to fix it?
Sent from my ASUS_Z00A using Tapatalk
kenbo111 said:
If the shop broke it, why not bring it back and tell them to fix it?
Click to expand...
Click to collapse
It would be too easy The broken connector is on the CPU card.. I guess it is too expensive... I complained but what can I do ..?
Now I just want to get my data
Is there a recovery method which gives access to adb commands ?
You can try using an usb otg cable and connect a mouse.
Guess I'm too late.
Thanks Marteicos for your reply, it is not too late, I am still looking for a way to access the storage of my ZE551ML.
I already tried with the OTG cable and a mouse, I don't get the cursor on the screen, I tested the technique on my new phone and it works, meaning that the cable is working.
I am still quite annoyed with that.
I can download apps (vnc like) from the web playstore but I would need that the app runs immediately after installing and without configuring it .. :/
I have the same problem that I need to recover from a broken screen and do some backups.
Background: I don't have USB debug enabled, so I cannot even get into the phone with adb. I cannot even get into recovery mode, it seems. Hard to say what the phone is doing because I can't view the screen.
Buying an OTG cable/dongle with HDMI output and mouse/keyboard input seems like a good idea, but I saw in a youtube video that one has to operate a popup menu on the screen too enable OTG? (Which I would not be able to do.) Can anyone please check for me whether operating a popup menu is required to get OTG to work? Or is there a workaround that does not depend on having a working screen?
(I do not have an OTG cable/HDMI converter to test with at the moment, would have to buy one speculatively to test.)
reikred said:
I have the same problem that I need to recover from a broken screen and do some backups.
Background: I don't have USB debug enabled, so I cannot even get into the phone with adb. I cannot even get into recovery mode, it seems. Hard to say what the phone is doing because I can't view the screen.
Buying an OTG cable/dongle with HDMI output and mouse/keyboard input seems like a good idea, but I saw in a youtube video that one has to operate a popup menu on the screen too enable OTG? (Which I would not be able to do.) Can anyone please check for me whether operating a popup menu is required t get OTG to work?
(I do not have an OTG cable/HDMI converter to test with at the moment, would have to buy one speculatively to test.)
Click to expand...
Click to collapse
You could replace the screen. It's about $20, and is not really that hard to replace.
Sent from my ASUS_Z00AD using Tapatalk
kenbo111 said:
You could replace the screen. It's about $20, and is not really that hard to replace.
Click to expand...
Click to collapse
I very much want to avoid having to try and replace the screen before I have done a backup.. Do you or anyone know the answer to the OTG question I asked?
reikred said:
I very much want to avoid having to try and replace the screen before I have done a backup.. Do you or anyone know the answer to the OTG question I asked?
Click to expand...
Click to collapse
Is a pop up for OTG
Get a new frame and LCD screen in one
There's no way for what you want to do
Sent from my ASUS_Z00AD [MM .352] [ROOTED] with Tapatalk
Same problem
Hello all,
I have the same problem. I managed to break that connector when trying to replace the screen with a new one. So now my phone can't be used and can't be fixed apparently,which means it'll probably go to the trash bin.
I am writing here because i would like to know if there is any way of retrieving the installed applications data.
I can connect the phone via usb to the computer, but i can only see the pictures, nothing else.
Can i get access to my contacts, my messages and other data besides pictures? Better yet, is there any way of cloning everything on the device and transfer it to another?
Unfortunately i wasn't wise enough to backup my apps through google services
Any help is appreciated. Thanks
If u can't touch the screen at all, there's nothing much we can do.
If you still can manage to install any app, try installing AirDroid and download all your files to your computer to backup. But be prepared, transferring files through WiFi can be slow.
$46 for full screen and frame replacement and comes with new touch screen connector
Buy it, install and then its fixed.
Sent from my ASUS_Z00AD [MM .352] [ROOTED] with Tapatalk
Try dr.fone you can download the files on your laptop. //drfone.wondershare.com/root/root-zenfone.html
Bt I am looking for turning on hotspot of broken Asus Zenfone 2 which is not possible in my case.
I dropped my OnePlus 3 on the road the other day, which would've been fine, except someone drove their car over it immediately after. The display is completely gone,and the rear cover won't fit, but surprisingly the internals are okay, because the notification light is blinking green to notify me of emails. I have TWRP installed, but I can't boot into it because there is no feedback at all from the phone, no vibration, no display. Is there a way that I can somehow mirror the screen over USB? That seems to be the only way to get my files off. If anyone can suggest anything, including hacks, then I would be grateful. Anything to get my data back, because I'm not sure Customer Service will allow me to backup data (They haven't responded yet, but I'll give them time).
You could try: http://www.makeuseof.com/tag/mirror-android-screen-pc-mac-without-root/
But it won't work when you Turnoff the screen. There are a lot of articles about this problem, a bit research and you should be able to come a bit further!
Vysor needs PTP, and I can't unlock the phone at all to change the USB mode. Thanks for the help though!
a dead lcd+touchscreen ,right?
well then, some idea might you need a monitor with a touchscreen capable, connect it via usb to hdmi adapter
or
if you don't have a monitor with touchscreen,
get usb-c hub to min. 2 port usb3, usb3 to hdmi, and a basic computer mouse.
you'll get the idea, the mouse will act as a touch
it might not work though.. haven't tried it
1.You can go to a phone service in youre city. Ask them to connect (not change) a display (if they have one) just to copy youre data.
2.If the phone it's ok and you like it change the display. But it's expensive. In my country it's about 130-140 euro.
150208 said:
a dead lcd+touchscreen ,right?
well then, some idea might you need a monitor with a touchscreen capable, connect it via usb to hdmi adapter
or
if you don't have a monitor with touchscreen,
get usb-c hub to min. 2 port usb3, usb3 to hdmi, and a basic computer mouse.
you'll get the idea, the mouse will act as a touch
it might not work though.. haven't tried it
Click to expand...
Click to collapse
OnePlus 3 does not have the hardware for HDMI out. Only WifiDisplay. So that won't work :crying:. Thanks for help though.
null0seven said:
1.You can go to a phone service in youre city. Ask them to connect (not change) a display (if they have one) just to copy youre data.
2.If the phone it's ok and you like it change the display. But it's expensive. In my country it's about 130-140 euro.
Click to expand...
Click to collapse
I have emailed them, but so far no reply. The service centre is in another city so I need to know before I make a (very expensive for me) trip.
Mate, i'm talking about any GSM service, not OnePlus service.
If the device boots and you can connect to a computer over ADB, then you could:
* push an open recovery script to your internal SD card ...the script should have instructions to do a data backup
* reboot to recovery, which will then do the data backup
* device will show as media device, which let's you copy the backup to your computer
You have custom recovery? if you do, pc should see youre phone storage.
do you have a custom recovery installed on your phone?
if yes, then you boot to recovery using the adb command or using the hardware button. when the phone boots into recovery, you will be able to see your phone in my computer from where you can access all your data.
null0seven said:
Mate, i'm talking about any GSM service, not OnePlus service.
Click to expand...
Click to collapse
Those guys won't touch a OnePlus here, they say they can't get parts
Hi, the wife dropped her 7T today, and now can't get into it. Part of the screen is viewable, and it responds to touch well enough to swipe up and get where you enter the PIN, but we can't actually enter the PIN, and it won't read her fingerprint, either. It also doesn't appear to respond to mouse movements or clicks on USB OTG. The phone is bootloader unlocked and rooted, and I think it must have had USB debugging turned on at some point, but now when I try to connect with "adb devices", it shows as "unauthorized".
Can anyone recommend a method for unlocking it so I can get her data transferred to a PC or possibly directly to her replacement phone (she's trying an Apple SE)? Then we can be done with it, as it's not apparently worth the cost to repair it.
I managed to get the device connected to our TV with a USB v3 hub, and was able to remove the PIN and change the other settings I needed to change so I could get into it. USB OTG connection was useful for part of the process as I was able to connect a keyboard and mouse to it, but I couldn't seem to set it up so that I could use external input devices AND mirror the screen at the same time. Frustrating. At least the data is accessible now.
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