Hey gang!
(I tried searching this forum for my issue, but the search form keeps giving me errors like "An error occurred while performing a Searchlight query:
connection to 10.0.100.17:9312 failed (errno=111, msg=Connection refused)." So, sorry if there's a thread about this already :S)
I'm trying to access my M8's storage through Windows Explorer via USB. Been using a OneX until now, which lets me do that just fine. But the M8 just gives me an MTP connection when I plug in the cable, which doesn't let me look at the data on it (the device shows up in Explorer, but when I open it, it just stays empty - no files or folders).
I've tried installing the latest USB drivers from this thread but the setup just won't start. It briefly pops up in task manager, but nothing happens. Turned off UAC, anti virus and what-have-you. When I try an older version of the drivers, Windows tells me they're already installed.
Then I just went with HTC Sync. Installed it, hooked up the phone, it starts fine. But I can only access the Home, Gallery and Music tabs. The Files tab is greyed out, which I think is curious.
Anyone got any ideas?
Thanks!
Did you entert your PIN on your Lockscreen before you checked the explorer, else the device is shown empty ?!
Forsaked said:
Did you entert your PIN on your Lockscreen before you checked the explorer, else the device is shown empty ?!
Click to expand...
Click to collapse
Yep, the phone is unlocked.
Related
Just got the Verizon Touch Pro 2 and am trying to install a few third party programs like:
List Pro
Magic Button
Splash ID
Memaid
I connect my device when trying to install, it says to check my mobile device screen to see if further steps are needed, but nothing is showing and nothing is happening.
Can someone please advise?
Thanks so much!
Cat
CatB said:
Just got the Verizon Touch Pro 2 and am trying to install a few third party programs like:
List Pro
Magic Button
Splash ID
Memaid
I connect my device when trying to install, it says to check my mobile device screen to see if further steps are needed, but nothing is showing and nothing is happening.
Can someone please advise?
Thanks so much!
Cat
Click to expand...
Click to collapse
And you're sure that the apps didn't end up showing up in your programs list?
First, when you plug your phone to the PC, does it show any other signs of conenction? You should first get an option on the device screen to choose between "disk drive" and "active sync"...when you're installing apps from your PC desktop to the phone, you need to be connected via the active "active sync" option. Once you are, you'll see either Active Sync (on XP) or Windows Mobile Device Center (on Vista/7) open on your desktop. You may have already gotten that far, I just wanted to make sure you're connected properly that way.
The next thing to try would be to install the apps straight from the phone, instead of via the PC. To do that, just connect the phone via "disk drive" option, copy the .cab file over to the phone (on to the SD card is best), and just run it from there to install straight to the phone. Running the desktop .exe installer just automates that step for you, but otherwise it's the same process. Running the .cab file from the phone bypasses any possible issues with the active-sync connection.
I've attached the .cab for the memmaid app here, try that one first.
sirphunkee said:
And you're sure that the apps didn't end up showing up in your programs list?
First, when you plug your phone to the PC, does it show any other signs of conenction? You should first get an option on the device screen to choose between "disk drive" and "active sync"...when you're installing apps from your PC desktop to the phone, you need to be connected via the active "active sync" option. Once you are, you'll see either Active Sync (on XP) or Windows Mobile Device Center (on Vista/7) open on your desktop. You may have already gotten that far, I just wanted to make sure you're connected properly that way.
The next thing to try would be to install the apps straight from the phone, instead of via the PC. To do that, just connect the phone via "disk drive" option, copy the .cab file over to the phone (on to the SD card is best), and just run it from there to install straight to the phone. Running the desktop .exe installer just automates that step for you, but otherwise it's the same process. Running the .cab file from the phone bypasses any possible issues with the active-sync connection.
I've attached the .cab for the memmaid app here, try that one first.
Click to expand...
Click to collapse
Thanks so much for the reply! I actually managed to get the programs installed via my ActiveSync connection - finally! Not sure what the problem was before.
I plan on keeping your instructions, though, in case this happens again. Thanks so much for the reply.
CatB said:
Thanks so much for the reply! I actually managed to get the programs installed via my ActiveSync connection - finally! Not sure what the problem was before.
I plan on keeping your instructions, though, in case this happens again. Thanks so much for the reply.
Click to expand...
Click to collapse
No problem, glad to help As long as you got it working, that's what matters! Feel free to come back if you need any more help.
sirphunkee said:
No problem, glad to help As long as you got it working, that's what matters! Feel free to come back if you need any more help.
Click to expand...
Click to collapse
I will, believe me! In fact, I have only had my TP2 for about 3 days but have a few "issues" going on, so I will start a new thread and am looking forward to getting some help.
I love support forums! They rock
This may be stupid, but couldn't find any cure...As title says - anyone knows how to disable the thing from auto-starting when I plug in my One X into the PC? Thanks
Do you use it HTC Sync Manager or did you install it just because of the drivers? If only because of the drivers, uninstall the whole thing and leave the drivers installed. Here's only the drivers if someone needs them: http://www.mediafire.com/?fye0ryom9wuyvrm (someone posted this on another thread, I take no credit).
If you do use HTC Sync Manager, one quick and easy way I found was to disable the HTCMonitorService.
Thanks for the input.
It is uninstalled and I don't use it. The thing is that the moment I plug in my phone, either of these happens:
- The setup of the Sync Manager starts automatically (if not installed), so I have to cancel it manually every time;
- The Sync manager itself launches (if installed).
There's no windows service or entry in the registry, nothing. It's obviously in the phone itself as an image, as the installation appears in my PC as a virtual drive the moment I plug in my phone.
I'm using JB.
You can try the auto-run settings in windows, or if you feel brave about it (and if rooted or maybe not, since i didnt try this) remove the htc stuff from your phone
Auto-run settings seems to be ignored, phone not rooted yet, but I was hoping to resolve this on Windows level...
lyubohar said:
Auto-run settings seems to be ignored, phone not rooted yet, but I was hoping to resolve this on Windows level...
Click to expand...
Click to collapse
I changed the auto-run settings and i dont get any messages anymore
Also did it but setting is ignored for some reason. Will try again, thanks. Now at least I know this *should* normally work
The autorun settings is one way to solve the problem but you'll still see a "cd drive" in Explorer when the phone is connected and I, for one, don't like that. If you want to "fix" that, connect your phone to the PC and press "Windows Key + Pause/Break", open "Device Manager" and under "DVD/CD-ROM drives" disable the one relevant to the phone.
You'll still be able to browse the files in the phone within Explorer, it's just the "cd drive" with HTC Sync Manager installation that won't appear anymore.
But of course! Can't believe I didn't think of that, thanks man! :good:
try disabling "HTCMonitorService" thru Computer Management>>Services and Applications>> Services
samhill22 said:
try disabling "HTCMonitorService" thru Computer Management>>Services and Applications>> Services
Click to expand...
Click to collapse
Worked like a charm, thanks @samhill22
You can also do what I do, go into your phone settings, apps, all, then scroll down to you see HTC Sync Manager and disable that. That'll prevent the installer from running on any computer. I havent seen any problems with my phone by doing this either, I still auto sync to drive and cloud services, all sync's work on my phone still like weather and account, and syncing music to say SongBird still works.
hi
Nazgulled said:
The autorun settings is one way to solve the problem but you'll still see a "cd drive" in Explorer when the phone is connected and I, for one, don't like that. If you want to "fix" that, connect your phone to the PC and press "Windows Key + Pause/Break", open "Device Manager" and under "DVD/CD-ROM drives" disable the one relevant to the phone.
You'll still be able to browse the files in the phone within Explorer, it's just the "cd drive" with HTC Sync Manager installation that won't appear anymore.
Click to expand...
Click to collapse
Hey mate - sorry to be dragging up an old post of yours - but i did this and it worked - but how do i reverse it? as i cant get my htc m8 to recognise my phone now at all?
donegalboy said:
Hey mate - sorry to be dragging up an old post of yours - but i did this and it worked - but how do i reverse it? as i cant get my htc m8 to recognise my phone now at all?
Click to expand...
Click to collapse
your phone does not recognize your phone? you mean your computer doesn't recognize the phone?
also i face same problem in win 8.1
Dear friends,
long time ago you were so kind to help me with my HTC HD2.
Now I have a problem with my HTC One X on my WinXP-Computer.
After buying, I've downloaded the Sync-Manager and installed it.
That time it worked perfect.
After noticing this program just works with USB-connection, I installed "MyPhoneExplorer" for sync my Smartphone with Wifi and deinstalled the Sync-Manager.
Now I lost the Drives what appears in the Windoes-Explorer to transfer Data from and to my One X.
Each time I connect my One X, a error appears "USB-Decive is not recogniced"
So I tried to reinstall the Sync-Manager in V 2.0.41.0_htc.
Before starting the install-process, I deactivated my antivir-program.
While running the Setup in some DOS-Boxes appeared in fast order while perform to install the drivers, as the Sync-Manager-Setup title says.
The last of the DOS-boxes says "Path not found" before closing itself.
Unfortunately my One X wont accepted, if I connect this device with USB after installing process was finished and shows the error "USB-Device is not recogniced".
The Device-Manager says "unknown device" in the section "USB-Controllers".
If I open the settings of the unknown device (what just appears, if my One X is connected), it says driver from Microsoft in V 5.1.2600.0 from 07/01/2001 are installed for this device with the devicecode "USB\VID_0000&PID_000\5&C0AA250&0&4"
If I press "update" - "not jet" - "Install from list" - and choose the folder "C:\Programs\HTC\HTC-Drivers\XP_x86" the system says "no drivers found" - the named devicecode is not existing in the Inf-Filed in this folders (the listes devices starts with "USB\VID_0BB4...").
Then I tried to:
deinstalling the Sync-manager again,
deinstalling the unknown device from device-mamager
deleting all HTC entries from the registry,
rebooting the computer
and tried again to install the Sync-Manager - same result - DOS-Boxes cames up and "says folder not found" - thinking this is the problem for unworking drivers.
What I can do to get my drive letters from the One X back in the Win-Explorer?
Can anybody help, please?
Syncing with MyPhone-Explorer works fine, but for some cases it is much more better to have drive-letters for the sd-card and the device-mem.
If I forgot to give some importent informations to solve the problem, please feel free to ask for them
kind regards
Veronika
Uh, I am so stupid...
Excuse me please.
The problem was the USB-cable, I have used.
When trying connection with the origin white HTC-cable my One X was recogniced.
Never known, USB-cables are different.
Now my device have the code starts with "USB\VID_0BB4&PID_0DFB&..." and is shown in the Sync-Manager.
But there is just a new drive-letter "G" (CD-Rom) what says "insert CD" in my win Explorer.
No drive with the SD of the One X is visible ;-(
Hey all,
I just used root tool yesterday (http://forum.xda-developers.com/win.../jailbreak-interop-unlock-windows-10-t3178140 )and I loss access on my PC.
This is a Nokia 929 (Verizon ICON) with build 10512 on it.
When I connect to a PC, I get the noise on my phone (and slow charging message) but, the PC does nothing, does not see a connection. Tried 3 different PCs and rebooted my phone in between. I need to transfer files on and off the phone.
Any idea on how to fix this WITHOUT hard resetting ?
DavidinCT said:
Hey all,
I just used root tool yesterday (http://forum.xda-developers.com/win.../jailbreak-interop-unlock-windows-10-t3178140 )and I loss access on my PC.
This is a Nokia 929 (Verizon ICON) with build 10512 on it.
When I connect to a PC, I get the noise on my phone (and slow charging message) but, the PC does nothing, does not see a connection. Tried 3 different PCs and rebooted my phone in between. I need to transfer files on and off the phone.
Any idea on how to fix this WITHOUT hard resetting ?
Click to expand...
Click to collapse
Keep it connected for 10 minutes on the pc. If it doesn't show, unplug and plug it again.
You "lose" access to your phone from the pc because you enabled Full MTP. Enabling Full MTP your phone need to list ALL files and folder and not only your common folder like Documents and so on but also system files from the root of the phone (C:\).
You don't need of that. Deploy CustomPFD, open it, go to tweaks page > General tweaks, Utilities (page), on full fs access, enable it and then disable it.
Unplug and replug it and you have done.
This seems to be an issue with the MTP protocol being unable to handle the sheer amount of files and causing the driver to crash sometimes.
Currently, I have the HKLM\Software\Microsoft\MTP\DataStore key set to C:\Data\Users and it works fine that way. I modify this path according to what I want to access, instead of having it set to the root of C:\.
ADeltaX said:
Keep it connected for 10 minutes on the pc. If it doesn't show, unplug and plug it again.
You "lose" access to your phone from the pc because you enabled Full MTP. Enabling Full MTP your phone need to list ALL files and folder and not only your common folder like Documents and so on but also system files from the root of the phone (C:\).
You don't need of that. Deploy CustomPFD, open it, go to tweaks page > General tweaks, Utilities (page), on full fs access, enable it and then disable it.
Unplug and replug it and you have done.
Click to expand...
Click to collapse
Thanks ! Tried that, it didn't work
acewing905 said:
This seems to be an issue with the MTP protocol being unable to handle the sheer amount of files and causing the driver to crash sometimes.
Currently, I have the HKLM\Software\Microsoft\MTP\DataStore key set to C:\Data\Users and it works fine that way. I modify this path according to what I want to access, instead of having it set to the root of C:\.
Click to expand...
Click to collapse
Tried that it worked, maybe a combo of both did it... Thanks to both of you !
What folder on the C: drive is where the apps are stored, wanted to check a setting for a game....?
DavidinCT said:
Thanks ! Tried that, it didn't work
Tried that it worked, maybe a combo of both did it... Thanks to both of you !
What folder on the C: drive is where the apps are stored, wanted to check a setting for a game....?
Click to expand...
Click to collapse
Android stored apps or WP stored apps?
ADeltaX said:
Android stored apps or WP stored apps?
Click to expand...
Click to collapse
WP apps...
Mine had some weird issue that USB wasn't even recognized when Windows 10 was booted, but while booting it's still recognized... Thou, I already fixed it with a factory reset....
Sent from Ponyville
DavidinCT said:
WP apps...
Click to expand...
Click to collapse
U:\PROGRAMS or C:\Data\PROGRAMS
I'm on a Japanese new phone which was never rooted (but sent to repair twice for bad front speaker/earpiece and motherboard)
It currently on Android version 5.0
Japanese version 2.15.40.13
The Phone doesnt connect to the PC, I've tried normal connection with windows explorer, tried the Asus application.
The phone either appears as empty or appears and then suddenly disappears, on and off. I can't even view the contents let alone copy/move/delete. (from the computer that is)
Is there another option to move files to the computer beside dropbox? which takes up my bandwidth and is kinda slow.
I've seen on ASUS site that there are 3 official 2.20.xxx versions yet my phone doesnt recognize anything when I press the CHECK FOR UPDATE.
Is there a way to update it without rooting ? and without doing a factory reset ?
Thanks in advance.
EDIT: I've tried this:
https://www.youtube.com/watch?v=FtQeVbKT6Zc
But I dont get the Update pop-up.
Also, Do I need to put the next available version, and update in order or just the newest/latest one ?
EDIT 2:
After a while I noticed that it didnt even copy the file to the phone.
When I connect the phone to my PC (windows 10) via USB 2.0 and/or 3.0 a folder called z00ad shows for a few sec. then disappeared.
I tried to several cables and ports.
sometimes it shows as an empty folder and sometimes I can see the folders inside but then it disappears and I get an error message.
I've got developer rights or access by tapping the kernel version.
I've enable the install by third parties option.
I've disabled the lock
disabled the screen off timer
Is it a Windows 10 thingy ? (I got the new Intel Driver for android)
EDIT 3:
Uploaded the file to Dropbox and downloaded on my phone, saved with ES File explorer to main directory, reset the phone, and now its updating. (UL-Z00A-JP-2.20.40.174-user)
When its done I will update for the next update (UL-Z00A-JP-2.20.40.183-user), and then the latest one (UL-Z00A-JP-2.20.40.185-user).
Hope Android 6 will arrive soon and that all of the problems are software related and not hardware...
Only trouble with this phone
EDIT 4:
Stuck on the INSTALLINg sYSTEM UPDATE... screen.
Its been like that for over 10 min. now, the blue progress line is stuck somewhere between the G and S (installinG System)
How long should I wait for it to finish? I saved the update file to the built-in memory, not the SD so speed shouldn't be an issue right ?
If its stuck what should I do ? Turn the phone off? Reset ? will I lose all of my files/photos?!
For this guy the problem solved itself after almost an hour...
http://forum.xda-developers.com/zenfone2/help/stuck-installing-update-t3151529
I will try to give it 2 and see how it goes
EDIT 5:
After almost 2 hours my phone was updated.
Yet still connection problems to the PC.
I'm trying the next Update, maybe it will fix this issue.
I've read online and I can't seem to find a solution.
I've tried different cables and connected to different USB slots but still, either I get no detection, or a detection with empty drive, or detection with external and internal memory but then it quickly disappears. The phone itself still keeps charging so it must be connected properly.
Has anyone else had this problem ? (I also had it while I was on Win 8.1, now win 10)
EDIT 6:
After doing the 3 available updates, manually... for around 6 hours ... I still cant connect the phone to the computer