[Q] Voicemail in call log? - One (M9) Q&A, Help & Troubleshooting

I'm aware that the HTC One M9 doesn't support visual voicemail natively (it's through carriers) but after spending an hour on the phone with AT&T getting Google voice setup as my voicemail provider (VOLTE needs to be turned off...). Google voice now works as intended but voicemails aren't being displayed in my call log. I have the option to display them checked in the Google Voice app but they still don't show up in the call log. Any ideas?

Do you use hangouts? Curious if you get different results vs the voice app. I use google voice for voicemail as well . It doesn't show up as a voicemail option but changing the voicemail number to my GV number seems to work fine.

sdotagain said:
Do you use hangouts? Curious if you get different results vs the voice app. I use google voice for voicemail as well . It doesn't show up as a voicemail option but changing the voicemail number to my GV number seems to work fine.
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Click to collapse
I don't use hangouts no. Does your voicemail show up in your call log?

Just did some tests. Nothing I tried gets it to show up in the call log. Only in the app unfortunately. Does AT&T visual voice mail typically show up in the call log?

sdotagain said:
Just did some tests. Nothing I tried gets it to show up in the call log. Only in the app unfortunately. Does AT&T visual voice mail typically show up in the call log?
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Click to collapse
I'm not actually sure. I have an unlocked HTC One so I don't have any of the carrier apps. On my GS4, I used Google voice as my voicemail provider and it showed everything in my call log. It's possible that the htc one just doesn't support it.

sdotagain said:
Do you use hangouts? Curious if you get different results vs the voice app. I use google voice for voicemail as well . It doesn't show up as a voicemail option but changing the voicemail number to my GV number seems to work fine.
Click to expand...
Click to collapse
Not sure if you've figured out anything on this or not?
I've had a few HTC One phones (M7, M8 and now the M9)..... The only way I've EVER been able to get Google Voice to show up in the call log is when I'm using a GPe ROM. It isn't 100% compatible with Sense ROMs. Even when it did show up in the call log, I would get random notifications from GV show up in the call log, from even a year ago. Sometimes on a restart, sometimes when I received a text and sometimes when another voice message was left. I ended up un-checking that options and it's much more reliable on notifications now.

Never got it to work 100 either. Like you I've had the most success on GPe ROMs. Too bad cause it is a useful feature.

Related

Google Voice routing bug

So I just got my GN, and it's pretty freakin awesome! One thing I noticed though is that if I swipe calls to the left to ignore, it sends them to my new voicemail on verizon as opposed to my GV. If I let it ring all the way through though, then it routes to GV. It's not a super big deal because I can just push the power button and ignore calls that way, but still...
Also, the messaging sends through regular texts, and not GV...this last part I had heard before, but in case anyone else didn't know that.
Here's hoping they update the GV app to take care of these things.
My voicemail routing works correctly, however you're right on the auto-reply texts. Even with Google Voice set as the default action for messaging, they still send via the stock app.
Lumenii said:
My voicemail routing works correctly, however you're right on the auto-reply texts. Even with Google Voice set as the default action for messaging, they still send via the stock app.
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Click to collapse
Are you on verizon?
I went through a hassle to get Google Voice setup correctly on this phone. Had to upgrade my Voice account to a full Google Voice number, instead of just a voicemail number. Doesn't really matter, since I'm only using the voicemail functionality of it, but still.
Go to the phone and call *71 and your number (so *718001112222 if your GV number was 800-111-2222) and it'll set the call forwarding up correctly. Just have to make sure it's a *FULL* Google Voice number (can be done on the website - voice.google.com)
fdm1 said:
Are you on verizon?
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Click to collapse
Yes, I am on Verizon. I use a full Google Voice account for calls, voicemails, and texts, and have call screening services turned off. I now use it on Galaxy Nexus and a Galaxy Tab 10.1; it's a wonderful setup.
On a side note, I did not have to call the routing number to set up my Voicemail forwarding. I simply selected "ok" both times during the Android setup process, ignoring the warnings about "incompatibility."
You should double-check your settings: https://www.google.com/voice#phones
fdm1 said:
So I just got my GN, and it's pretty freakin awesome! One thing I noticed though is that if I swipe calls to the left to ignore, it sends them to my new voicemail on verizon as opposed to my GV. If I let it ring all the way through though, then it routes to GV. It's not a super big deal because I can just push the power button and ignore calls that way, but still...
Also, the messaging sends through regular texts, and not GV...this last part I had heard before, but in case anyone else didn't know that.
Here's hoping they update the GV app to take care of these things.
Click to expand...
Click to collapse
My send to Google voicemail is working correctly when I dismiss a call, but the text messaging option still tries to use the built in messaging app even though I disabled it.
Anyone know a way to force it to use Google Voice for text messaging?
Thanks for suggestions everyone. Just did the *71 thing and will check to see if it worked when I get to work.
Not sure what you mean by full gv account... I use it for everything, so I'm assuming I am on full.
I also pushed OK and ignored the incompatible warning, but that didn't work last night... Maybe because of 4.0.2? Either way, hopefully im fixed now.
Sent from my Galaxy Nexus using Tapatalk
Edit: Just checked, the *71 plus the GV number did the trick. Thanks again everyone.

Google Voice Question

Currently I have a google voice number and a regular Sprint number, I know when you create your google voice number you can do the integration where Google will use your current Sprint number, which sounds cool in theory, but I heard a lot of issues with doing this, the main one, not getting MMS anymore, and some missed VMs etc...
My question is, when I install the Google Voice app on the phone there is some option asking about integration, from the sounds of it, it seems like this is different than Google taking over your current number. Ideally what I want is to still have two different numbers, but I would like my Sprint number -and- my Google Voice number to both use the Google Voice Voicemail service. This is to work around some AOKP / AOSP issues with Sprint Visual Voicemail app that I've had.
So is this possible? Is this what that install option on the phone does? Once I do the integration can you unlink it?
I'm not sure about the setup you desire, but I think for Google Voice to handle voicemail for your Sprint number, you are going to need to do the integration.
I integrated shortly after the option became available. Google Voice itself will not handle MMS messages, but you will still receive them on the phone -- just not in the GV app. That works fine for me. I haven't had any issues with missing voicemails or otherwise.
Once you do the integration, you have a period of time to decide whether to keep it or not. After that time expires, your old Google Voice number is removed. I think that's 90 days.
RubenRybnik said:
My question is, when I install the Google Voice app on the phone there is some option asking about integration, from the sounds of it, it seems like this is different than Google taking over your current number. Ideally what I want is to still have two different numbers, but I would like my Sprint number -and- my Google Voice number to both use the Google Voice Voicemail service. This is to work around some AOKP / AOSP issues with Sprint Visual Voicemail app that I've had.
So is this possible?
Click to expand...
Click to collapse
Yes it is and this is my setup. Install the app and when you are setting it up it will ask you if you want to integrate, you will press next if so. If not and just want the regular google voice setup just press skip. Do this, press skip. Then link your google account, setup which calls you want google voice to handle and then finish..you're done.
Thanks ... I set it up and deleted the Sprint VVM app, don't have a way to test it though, tried calling my phone with google voice, but the phone doesn't ring, I'm guessing that's because I'm trying to call the phone GV is set to forward too... Oh well, looks like I'll just wait till someone calls
RubenRybnik said:
Thanks ... I set it up and deleted the Sprint VVM app, don't have a way to test it though, tried calling my phone with google voice, but the phone doesn't ring, I'm guessing that's because I'm trying to call the phone GV is set to forward too... Oh well, looks like I'll just wait till someone calls
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You should be able to call your cell # from your gv # even if the cell is set up as the forward # for GV...I do it all the time...
Just did it from the gmail dialer...
Cyclonut said:
You should be able to call your cell # from your gv # even if the cell is set up as the forward # for GV...I do it all the time...
Just did it from the gmail dialer...
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Click to collapse
Yea tried that, for some reason the phone never rings when I call myself via chrome Google voice on the PC, txts do go through however, odd
Sent from my SPH-D710 using Tapatalk 2 Beta-3
You actually want to SKIP integration.
I have mine setup so that you can call my google voice # or Sprint # and both ring on my phone.
If you integrate (during the app setup) you turn your Sprint number into your GV #.
To fix this you need to login to google voice and there is a setting to (basically un-link) the GV # from your sprint #.
Uninstall and reinstall the app on the phone, this time skip integration.
Hope this helps.
if you want to keep google voice number and your sprint number separate than when you set up the google voice app skip the first option and voice mail integration and just get the text and call forwarded to your phone via gV..I like to keep them separate to keep business from personal
js2shanks said:
if you want to keep google voice number and your sprint number separate than when you set up the google voice app skip the first option and voice mail integration and just get the text and call forwarded to your phone via gV..I like to keep them separate to keep business from personal
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Click to collapse
That's exactly what I use it for too.... Think I got it all setup, still can't call my sprint number from my google voice number in a browser however, don't know what's up with that, but think everything else is working.

Has anybody gotten Google Voice to work properly?

I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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Click to collapse
What happens exactly? I was having a problem where it said something to the effect of not being able to retrieve the forwarding number (I don't remember exactly). As a work-around, I ended up configuring call forwarding (to my google voice number) for when the call is not answered which worked for me.
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
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Click to collapse
You have to do it manually. Visit voice.google.com, settings, and click "Activate GVoice on this phone" for the popup that gives you the dialcode similar to: "*004*<insertGoogleVoiceNumberGoesHere>#"
(It'll work, but, it now takes 60 seconds to forward to voice mail, and can't change it)
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue. I've tried to see if there was a conflict with AT&T Messages and AT&T visual Voicemail, removed both, no progress. I will keep messing with it until I get something to work. I'll keep you posted.
Known issue... Its all over this forum if you use the search function.
Sent from my SAMSUNG-SGH-I747 using xda premium
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue, I also got it to work by manually changing the forwarding numbers but the phone still thinks "my carrier" is the voicemail service, so long pressing 1 on the dialer doesn't take me to google voice and the voicemail integration with the system dialer isn't working either. I also tried entering the *004*<insertGoogleVoiceNumberGoesHere># in the dialer, which seemed to work since there were no errors but the phone still lists "my carrier" as the voicemail service.
I called both AT&T and Samsung tech support and neither were able to "fix it". This was working fine on my cappy with CM9, so I may just move on to CM10 cause I suspect it is something with the Samsung touchwiz framework causing the issue.
I too am having the same problem, both stock rom and Ultimatum rom.
I can forward my number from the website version of Google voice from my computer, but required device voicemail configuration doesn't work. When you click configure it thinks for a second, then it says com.android.phone has crashed.
I tested the voicemail by calling myself, and it did go to my Google Voicemail and I left a message, however it never notifies me that I have a voicemail, even when I open the app, I have to actually hit refresh within the app.
When holding 1 on the keypad it goes to my AT&T voicemail, not like I'd ever use this method with Google voice being all it actually does is calls yourself, but this confirms it's not fully working.
When I go into the phone app, go to menu and click call settings, I scroll down toe voicemail service and choose Google Voice, hit yes when it asks to change to new provider, and I get an error saying "Forwarding number change failed"
After doing the forwarding it should work fine. If you have issues with it try doing it again and clearing data on Google voice.
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Easy way to do it :
1. Go to Phone and then Call Settings
2. Go to Call Forwarding and then Voice Calls
3. Change the number for every type of forward except the first one (that's all calls) to your Google Voice number
4. Go to Voice mail Settings and tap number so you can change it to GV number
Now GV will handle voice mails and hitting 1 will dial GV.
Enjoy.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
rifleman2 said:
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
Click to expand...
Click to collapse
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
EugeneR said:
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
Click to expand...
Click to collapse
This is a GS3 issue not a GV issue.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
droid4sale said:
Big issues i hate im glad i sold mine too many problems.
Sent from nokia i350
Click to expand...
Click to collapse
Lol, sorry that made me lol.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Click to expand...
Click to collapse
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
magistrateee said:
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
Click to expand...
Click to collapse
Absolutely.. It's a free feature with any 4G smartphone plan.
Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
Click to expand...
Click to collapse
You don't have to remove ATT Visual Voicemail to have Google Voice work. I had it on my old phone, and my current phone, and GV works fine (except for the fixed 60 delay) using the manual dialcode forwarding method.
I have Google Voice working on my SIII. As many of you have seen, if you try to set up Google voice via their app, you eventually get an error message.
To get around this message, simply set up Google Voice online (on your computer). It works like a charm.
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
ecapox said:
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
Click to expand...
Click to collapse
ecapox's method worked for me. One thing though - the number I put in the call-forwarding settings on my phone is NOT my GV number, but the number the GV website shows when I log in and click activate (ie the *004*<somenumber># - which isn't my GV number).
The voicemail number - the one to designate when you long-push 1 on the phone - is the GV number.
Hope that helps someone!

Google Voice Voicemail setup

has anyone been able to setup google voice to handle voicemail on their verizon LG G4? I tried setting it up but it could not configure and I poked around online and found a thread on the verizon forums where people were talking about the same issues.
You have to call and have Verizon activate it. I use it all the time with Verizon and my G4. I used it on my LG G2 also. It is not something that just works out of the box. It is a (paid?) feature.
I know because when I switched from the G2 to the G4, my Visual VM app wasn't working. I had to call Verizon and have them reactivate it before the app would start working.
so i would just tell them i want to use google voice as my VM provider instead of them?
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
spotmark said:
You don't have to call Verizon at all. Simply dial the forwarding numbers.
https://productforums.google.com/forum/#!topic/voice/2Zgc2AjG9Pw
Usually just the *71 plus your Google Voice number is all you have to do.
Click to expand...
Click to collapse
isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
dougmod said:
isnt this actually forwarding the call to my GV number rather than using my verizon number and setting up google voice as the VM service?
Click to expand...
Click to collapse
That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
spotmark said:
That's how you set it up. After your phone rings enough times, it will swap over to your Google Voice for voicemail. In your Google Voice settings just have it set to not do anything regarding calls.
Click to expand...
Click to collapse
so if i have my gv number ringing on my phone now, this method will not work, as it would ring twice right?
I have Google Voice voicemail fully set up. Confirmed working in Hangouts.
Follow the instructions and make sure you expand the section specifically for Verizon subscribers. When you dial each of the three numbers, you'll get a confirmation window on your phone about call forwarding.
As an added bonus, I disabled the visual voicemail app (VVM.apk) using the debloater tool. This way, I don't have to deal with visual voicemail , the standard VZW voicemail, or OTA updates ever again.
Google Voice is working completely for me as well and has been since I received my G4. If you follow the directions that have been posted several times, you'll set it up without issue.
One additional thing I will note is that Google Voice and VoLTE (Advanced Calling) on Verizon don't always play well together. If you're experiencing problems getting Google Voice to stick as your voicemail, turn Advanced Calling off and try setting it up again.
Subscribed for future reference

Verizon Voicemail not working on 5X.

Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Jexx11 said:
Anyone else having issues with their Verizon Voicemail on the 5X? Whenever I get a voicemail, instead of the regular notification that I have a new voicemail, I'm getting a text message with a bunch of gibberish, like this:
Code:
//VZWVVM:SYNC:ev=NM;id=4;c=1;t=v;s=xxxxxx;dt=27/10/2015 09:30 -0500;l=7;dev_t=5
Of course I just got off the phone with Verizon level 2 technical support and they told me that its my phone and it isn't compatible with the way their voicemails are handled in their system, which is just their way of passing blame to someone else.
Anyway, I'm still able to receive and check my voicemails, I just don't get the proper notifications anymore, just a text message with gibberish. I've tried the default google messenger and also Textra, and both do the same thing (thinking maybe it was my SMS app).
I also don't have visual voicemail, and told the verizon rep i just want basic voicemail, and they told me their free voicemail is some sort of basic visual voicemail now, which I think is part of the problem.
Any suggestions, or can anyone verify their voicemail notification icon is working correctly??
Click to expand...
Click to collapse
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
elreydenj said:
Same issue when setting up my sister's 5X. I had the issue initially when getting my Nexus 6 on Verizon very early. There will be an updated verizon visual voicemail app for nexus phones on Verizon in the future just as Motorola came out with one for the Nexus 6 IMO. There was one for the Samsung Galaxy Nexus on Verizon as well back in the day. Until then, your best bet is to use Google voice to handle Voicemail. Works really well once you have it set up. If you dont use your google voice number for anything else; set it to do not disturb in the settings on your desktop so that it goes right to voicemail once your Verizon line is not picked up.....
Click to expand...
Click to collapse
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Jexx11 said:
Thank you for this information, I will definitely give it a try for a workaround. Do I also need to install the Google Voice app on my phone for this to work?
Click to expand...
Click to collapse
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
elreydenj said:
No, you will not need the google voice app. You will need to access settings in google voice on your desktop. You can create a greeting through there and set the google voice line to do not disturb if you are not going to utilize it for normal calls. You will need to utilize hangouts to access the voice mails. They will come as texts and you can also listen to them through the hangouts app. Works really well in my opinion.
Click to expand...
Click to collapse
Ah yes I remember I played around with Hangouts and Voicemail back when the Hangouts Dialer was first released, I remember now that I had the option of listening to voicemails through Hangouts.
I think I have it all set up now, just have to find another phone to call my number and test it out lol.
Thanks again for the help!
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
This is the same issue CM users have had on Verizon with their visual voicemail.
Click to expand...
Click to collapse
I was told that would work as well when on the phone with Verizon.....
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
GertBFrobe said:
Just did a test on my 5x (Verizon) and it went into my VM and after I left a test message and hang up, it gave me the notification icon and sound. I never had visual VM before, so I don't know if that is the reason. Otherwise, working fine for me.
Click to expand...
Click to collapse
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
elreydenj said:
That is correct. However, did you make sure you have advanced calling activated on your account so that you can do data over voice..... Voice over LTE? Call in and activate it with Verizon if you dont. Sometimes with the activation of that , it automatically enters you into basic visual voicemail which can then be a problem.
Click to expand...
Click to collapse
This must be what happened with me, I activated advanced calling and I'm guessing that triggered basic visual voicemail which is the problem.
And the tech I talked to told me there was no way to remove basic free visual voicemail and go back to standard voicemail. Maybe she is wrong, I'm not sure, but either way I'm content with using Google Voice for now.
Sent from my Nexus 5X using XDA Free mobile app
Isn't there a second file for Verizon services?
Sent from my Nexus 5X using Tapatalk
wpbear said:
Call Verizon and ask for disable visual voicemail. Ask for standard voicemail and block both standard and advanced visual voicemail. Then the old school voicemail indicator will work again.
Click to expand...
Click to collapse
Yes, do this, for now anyway, until Visual Voicemail catches up with M. I still have Advanced Calling enabled, as well as HD calling, so VoLTE should work. With the Visual Voicemail removed (by VZW via chat in my case), I just get the old school simple voicemail notification on the status bar and dial *86 to retrieve.
Verizon Wireless Fixed my Issue
I had this issue since I got my Nexus 5X 2 months ago, and Verizon Wireless just fixed it over the phone and now it works fine. I don't use visual voicemail or anything fancy, although I used to use Google Voice up until a year ago.
He basically reinitialized the voicemail, so I had to set it up again from scratch, re-recording my outgoing message etc.
I should also mention my texts didn't work sometimes either... some MMS messages would just say "Downloading" and never download, and this happened often on my old Droid Maxx HD. The workaround was to disable wireless and wait for it to download over the data connection. Anyway this started happening on my new Nexus 5X also, but they reprovisioned the phone and fixed that also. :victory:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
jackdubl said:
You can turn this off yourself from the My Verizon app or the website. No need to call Verizon. It's listed under "manage features".
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Just did this and it worked flawlessly. Thank you sir.

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