[Q] Unable to connect M9 to Windows PC - One (M9) Q&A, Help & Troubleshooting

Got a weird one - got the M9, able to connect it at work and on a laptop but not the computer I've got ADB and everything on.
Phone simply does not recognize as a USB drive, I get that it's looking for "Android phone" but it never shows as a device. (MTP, ADB, etc) Suggesting where the HTC drivers I just downloaded results in me getting that they're not what it's looking for.
This is a computer that has worked for my EVO 4G, 3D, 4G LTE, One m7, m8 along with being fine with a host of other devices.
I've uninstalled and reinstalled everything I know to do but no ADB, no MTP. Not a recognizable device to windows other than being "Android Phone" with no drivers findable.
Some things I've done:
Installed HTC Sync
Deleted HTC Sync
installed HTC drivers pack
removed
Bang head on keyboard
Plug into different USB ports
Change cable
Just one computer, the one that I've used with no problem for ages, wants to be a punk

Have you tried enabling USB debugging?
-settings
-about
-software information
-more
-tap build number 7 times
Then go back to settings and enter developer options and check USB debugging

NotSatan said:
Have you tried enabling USB debugging?
-settings
-about
-software information
-more
-tap build number 7 times
Then go back to settings and enter developer options and check USB debugging
Click to expand...
Click to collapse
Yup. I just get "Android Phone" as an unrecognized device. I've also set to Disk Drive, MTP, debugging on and off.
Just plugged in the M8, same issue... so it's something that's not M9 specific...

Well that's as far as my expertise goes haha.

mildlydisturbed said:
Got a weird one - got the M9, able to connect it at work and on a laptop but not the computer I've got ADB and everything on.
Phone simply does not recognize as a USB drive, I get that it's looking for "Android phone" but it never shows as a device. (MTP, ADB, etc) Suggesting where the HTC drivers I just downloaded results in me getting that they're not what it's looking for.
This is a computer that has worked for my EVO 4G, 3D, 4G LTE, One m7, m8 along with being fine with a host of other devices.
I've uninstalled and reinstalled everything I know to do but no ADB, no MTP. Not a recognizable device to windows other than being "Android Phone" with no drivers findable.
Some things I've done:
Installed HTC Sync
Deleted HTC Sync
installed HTC drivers pack
removed
Bang head on keyboard
Plug into different USB ports
Change cable
Just one computer, the one that I've used with no problem for ages, wants to be a punk
Click to expand...
Click to collapse
Was this resolved? Having this same issue...

It looks like you are just trying to get ADB?
* Make sure USB debugging is enabled (I know you said it is).
* Make sure your computer is not blacklisted on your phone from making connections to ADB.
* Make sure any htc sync or driver package is totally removed.
* Make sure your keyboard still works enough after the head banging. You will only need a mouse, enter, space, a, b, c, d, e, i, s and v to complete the following; but more is always better just in case you need an h or something.
Look in Device Manager. Is it an unknown device (is there a yellow exclamation mark or something next to it)?
Try deleting the driver that it's using - like actually choose to delete the driver software from your machine, not just remove the device.
Once you're totally clean and the phone shows up with a yellow !, try update driver -> let me choose -> have disk -> your android sdk's extras/google-usb-driver .inf.
Pick one of the ADB ones, not sure if it'll be composite or the other one, then test with
Code:
adb devices
in your cmd window.
If it shows up, cool. If not try the other ADB usb driver from the inf...

xfinrodx said:
It looks like you are just trying to get ADB?
* Make sure USB debugging is enabled (I know you said it is).
* Make sure your computer is not blacklisted on your phone from making connections to ADB.
* Make sure any htc sync or driver package is totally removed.
* Make sure your keyboard still works enough after the head banging. You will only need a mouse, enter, space, a, b, c, d, e, i, s and v to complete the following; but more is always better just in case you need an h or something.
Look in Device Manager. Is it an unknown device (is there a yellow exclamation mark or something next to it)?
Try deleting the driver that it's using - like actually choose to delete the driver software from your machine, not just remove the device.
Once you're totally clean and the phone shows up with a yellow !, try update driver -> let me choose -> have disk -> your android sdk's extras/google-usb-driver .inf.
Pick one of the ADB ones, not sure if it'll be composite or the other one, then test with
Code:
adb devices
in your cmd window.
If it shows up, cool. If not try the other ADB usb driver from the inf...
Click to expand...
Click to collapse
Thanks. I tried this and nothing helped. Finding the device from ADB devices isn't the issue. It is that the SD card does not show up in Windows Explorer. Other than taking the SD card out and using a micro SD card adapter for my PC, I cannot transfer files via USB. See attached image. The MTP is the issue. Why doesn't HTC Sync/Drivers from HTC.com fix this? -_-;

Oh, I'm sorry I misunderstood your need. Well if adb works yes can always push/pull... Which version of Windows are you on? Is it possibly a 32/64 bit driver issue? I'm reaching here, HTC sync should cure whatever ails you... I hate MTP.

xfinrodx said:
Oh, I'm sorry I misunderstood your need. Well if adb works yes can always push/pull... Which version of Windows are you on? Is it possibly a 32/64 bit driver issue? I'm reaching here, HTC sync should cure whatever ails you... I hate MTP.
Click to expand...
Click to collapse
Windows 7, yea it's probably a64 bit problem.

typhoonikan said:
Was this resolved? Having this same issue...
Click to expand...
Click to collapse
Resolved after I updated to windows 10

mildlydisturbed said:
Resolved after I updated to windows 10
Click to expand...
Click to collapse
Not for me. Would love a solution.

Bump. Help? So annoying.

typhoonikan said:
Bump. Help? So annoying.
Click to expand...
Click to collapse
I' having the same issue. M9 not recognized as an MTP device on Win 10 64 bit. Running CM 12.1. Adb works, and the device shows up in Device Manager as "MTP USB Device" under "Portable Devices" section. Right clicking gives only propertied and scan for h/w change option, there is no option to update device driver. Phone shows up as HTC M9 under "Unspecified" category in "Devices and Printers".
My Lg G2 runs CM12.1 as well and works fine as mtp device. (Adb works too). I have been trying everything to get M9 working, but failed.
EDIT
Solved the issue trying random things! The issue was the xposed module "Xposed Media Scanner Optimizer" which was preventing MTP mode by not allowing media scanner to run.

droidphile said:
I' having the same issue. M9 not recognized as an MTP device on Win 10 64 bit. Running CM 12.1. Adb works, and the device shows up in Device Manager as "MTP USB Device" under "Portable Devices" section. Right clicking gives only propertied and scan for h/w change option, there is no option to update device driver. Phone shows up as HTC M9 under "Unspecified" category in "Devices and Printers".
My Lg G2 runs CM12.1 as well and works fine as mtp device. (Adb works too). I have been trying everything to get M9 working, but failed.
EDIT
Solved the issue trying random things! The issue was the xposed module "Xposed Media Scanner Optimizer" which was preventing MTP mode by not allowing media scanner to run.
Click to expand...
Click to collapse
I do not have that module installed, so that can't be what is keeping Windows from noticing my phone as a storage device.
Also, if i hadn't mentioned it before, I am able to see my device with adb devices in the command prompt.

typhoonikan said:
I do not have that module installed, so that can't be what is keeping Windows from noticing my phone as a storage device.
Also, if i hadn't mentioned it before, I am able to see my device with adb devices in the command prompt.
Click to expand...
Click to collapse
Most likely it is a driver conflict or missing drivers. Uninstall all portable device drivers and start again.
I wish I stole my HTC M9.

typhoonikan said:
I do not have that module installed, so that can't be what is keeping Windows from noticing my phone as a storage device.
Also, if i hadn't mentioned it before, I am able to see my device with adb devices in the command prompt.
Click to expand...
Click to collapse
I have the same issue, nothing! MTP device driver is not present...adb works but MTP nothing.
Please, someone check if the win 10 installed is N version? maybe is this the problem, maybe....
Thanks

Something to try. Connect your phone to the PC, then go into device manager and look for portable devices. The phone should be listed there and most likely you will see a yellow triangle on it. Click on it and choose to uninstall. After it uninstalls, unplug the phone from the PC and then plug it back in. Allow it to fully re-install before doing anything.

DeeZZ_NuuZZ said:
install another theme from themes Manager which is dark, or has dark Keyboard. the easiest way
Click to expand...
Click to collapse
Nope. I've played with device manager for over an hour at a time. Windows doesn't like m9.

Well, my understanding is that the driver used for mtp for Android devices is the same driver that is used for Windows Media Player. When you connect your phone to the PC and open Windows Media Player, is the phone listed there? If not, then you may have something interfering with media scanner. Have you tried starting the M9 in safe mode and then connecting to the PC?

Weird. You must bring it to store to fix

Related

Windows 7 - Installing ADB

Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
jasongthang said:
Ok, I've just upgraded to windows 7. I was pretty psyched about the whole thing, and my computer seems like a whole new machine, coming from XP 32 bit.
So one thing I'm attempting to get adb to work with my phone. Heres my first problem - right off the bat, my computer doesnt recognize my phone as anything but an unknown device. YES I'VE TRIED DEBUGGING, DISK DRIVE, ETC., but nothing works.
I go to device manager, all I see is unknown device. Ok fine. I download the adb files that allow you to download the Android 2.1 thing and usb drivers. Still nothing works. I go to device manager, try to update the drivers for said "unkown device" and i get a message "the drivers are the newest up to date" or something. I try downloading the 64-bit HTC Hero drivers, same thing. I download and install HTC Sync, same thing.
I get this message when I plug the phone in...
"USB Device not recognized
One of the usb devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message"
So my question is, how do i get my computer to recognize my phone, even as storage device??
Click to expand...
Click to collapse
try uninstalling htc sync and using a different usb port. does that work?
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
elegantai said:
And to address how to get it to recognize as a drive, when you plug it in you should be presented with options where you can make it a disk drive. Or pull down your notification bar and change the type.
Click to expand...
Click to collapse
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Did you restart the computer after installing the drivers? Sometimes mine gets a little goofy like that.
jasongthang said:
On the phone yes, I can select a different type. On my computer, I just get that unknown device message.
And out of the blue I just tried a different USB port, and now it works as a storage device.
Click to expand...
Click to collapse
i had that issue with one of my usb ports too. i think sometimes a bank of usb ports are used as basically a usb hub, and the evo doesn't like that, from what i understand.
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
drmacinyasha said:
Reboot comp, reboot EVO. Connect 'em, and then go into Device Manager, uninstall the "unknown device" (EVO), and then have it scan for new devices. Now, when it says scanning for drivers (or something to that effect) look for an advanced or "skip checking Windows Update for drivers" option. Then navigate to the ADB drivers in the Android SDK and tell it to use those. Make sure you have USB Debugging turned on, and EVO's set for "Charging Only".
If that still doesn't work, then there's an incompatibility with your computer's USB controller and Win7.
Click to expand...
Click to collapse
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
jasongthang said:
lol, I did all that a few times, but im sure its not an incompatibility issue. probably just a skipped step somewhere.
Click to expand...
Click to collapse
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
drmacinyasha said:
If your computer is old enough, incompatibility is a possibility. See if there's other ports you can use, like on a different side of the case. Also, what brand computer?
--Swyped from my EVO using XDA App.
Click to expand...
Click to collapse
stop! lol its fine. it works. i guess i should have stated that i've been on these forums for quite a while, and have flashed and rooted a few different phones using this computer, but with xp.
i just switched to windows 7, and of course lost all my drivers, and everything I had saved would have to be switched to 64-bit. I just couldnt get anything to work, but it seems to work now.
and I dont know what brand necessarily this computer is. i built it. I do have a dell keyboard though.

[GUIDE] FIX for broken USB and ADB in windows with CM7 Builds. Tested and working.

All credit goes to oc3rulz for finding this.
http://forum.xda-developers.com/showpost.php?p=10172675&postcount=814
Originally Posted by oc3rulz
I have CM7 installed and I just got Windows to recognize the SDCARD via USB Mounting!!!!
Now again I am using Windows 7 so the steps are almost exactly the same. I literally just changed the device to a USB Mass Storage device and it worked!
Lol after trying so many drivers and it being the generic driver makes me angry. Here's what I did.
1. Right click on My Computer, go to Properties.
2. Go to Device Manager
3. Find your My HTC (should be the second one Android USB Device), right click on it and select Update Driver Software
4. Then select Browse My Computer for Software
5. Then choose Let Me Pick which driver to install on the bottom.
6. Then choose USB Mass Storage Device
Then it takes some time to think and viola! All working! However we are not DONE!
EDIT: So the next step I did after experienced issues remounting after unplugging the phone. I have change the MTP to ADB Testing Interface and things seem to be mounting everytime. Rebooted phone and PC, both worked again so I think this may be a working solution.
Now go to MTP.
1. Right click on My Computer, go to Properties.
2. Go to Device Manager
3. Find your MTP (should be under Unknown Devices), right click on it and select Update Driver Software
4. Then select Browse My Computer for Software
5. Then choose Let Me Pick which driver to install on the bottom.
6. Then choose Google Inc. and the Driver is ADB Testing Interface.
ENJOY!
Thanks ALOT
This definitely work I was gonna blow up my Windows computer, but this saved it... lol
I did something similar to that cuz I couldn't find some of the stuff when I choose "let me pick." But at the end I have two drivers under Android Phone that says the exact same thing in device manager and everything works!
Sent from my HTC Glacier
Sorry but what is MTP?
I don't have Google Inc in my list?
I have both Mytouch4g and MTP listed in Other in device manager.
I also don't have Google Inc in my list? Can someone tell me how to get Google Inc in the list?
I'm on XP and I show two devices labeled Android ADB Interface. When I go to properties, the location for one of them shows LOCATION 0 and the location for the other shows LOCATION 0 (myTouch 4G).
Which one do I want to uninstall/change drivers for?
Btw my computer detected the device just fine on it's own and adb works but mass storage doesn't. Maybe I should just leave well enough alone?
Try the mtp steps first guys. That worked for me. Also, before doing the mtp steps I only had to go to adb interface then select Google Inc then adb interface again. Netbook with win7. Wtf is starter? Lmfao
Sent from my HTC Glacier using XDA App
bobsbbq said:
I have both Mytouch4g and MTP listed in Other in device manager.
I also don't have Google Inc in my list? Can someone tell me how to get Google Inc in the list?
Click to expand...
Click to collapse
I dont have xp i have windows 7. it took me a couple of tries but i just kept uninstalling and reconnecting the phone so that the devices show again. for the htc driver I pick mass storage just like he said after update driver. For MTP i had to pick android phone and then pick adb usb driver and it worked. I didnt want the mytouch one just sitting there without it working so i searched for a driver for that and picked the htc driver for that.. it all works!! thanks option94

htc keeps asking for MTP driver?

Dezire z keeps askinf for MTP drivee?? i recently flashed mexdroid rom, and in the beginning none of the usbs would connect my phone. I thought it was a nightly issue as it was based off of a nightly but now its using RC1.
Recently i played around, it wouldnt connect with the "ADB or Android phone driver." I fixed that and those work fine in Device Manager in Windows 7. However!, in device manager it KEEPS asking for MTP. i tried uninstalling, updating, everything!! and it just wont find my htc desire z.
ADB can find it when using command prompt. It can even logcat, and its weird why ADB can see it but windows cant. I have posted a Download link to the Logcat file. Im hoping anyone here can help me.
http://dl.dropbox.com/u/21509455/logcat.txt
thanks
edit* i think i read somewhere Android doesnt use MTP drivers....-confused-
windows 7 can see my phone and lets me safely remove it too, but wont let me see it in my computer.
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
pmcqueen said:
issues I was having with W7 x64 were resolved by PDANet. you might try it out, although your issue is slightly different than mine... the device was entirely unrecognizable (by adb, fastboot, the whole shebang).
edit: NOTE you don't need to actually use PDAnet, it will just locate an appropriate driver and install it for you, then you can uninstall it from your PC.. unless you want to use it, of course. pretty slick.
Click to expand...
Click to collapse
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
jark99 said:
ive done this and it found the proper driver. "Android phone" BUT when it tries to connect with device, it says "failed to handshake with device" and proceeds to uninstall pdanet. Is it because its conflicting with windows 7 cant find the MTP driver?.... sooo confused.. never, ever had this problem
edit* after pdanet is uninstalled, the Android phone driver works fine, but MTP does not.
Click to expand...
Click to collapse
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
pmcqueen said:
that's a bugger.
when you plug the phone in, in device manager, does it show as a USB mass storage device under the USB controller section? to check: unplug all usb devices (aside from input devices like keyboard/mouse/what-have-you). plug in your phone and go to device manager (right click my computer->manage->device manager). under USB controllers, check and see if there is a USB mass storage device. assuming you have disconnected any other storage media, this is your phone.
if it does:
uninstall this driver, unplug your phone, restart, plug your phone back in.
if it doesn't:
my next step (take it for what it's worth - I'm sure there's an easier way) would be to unplug all usb devices (including keyboard/mouse - anything USB related), uninstall EVERYTHING under the USB Controller submenu, then restart and plug the phone in.
W7 should automatically recognize and reinstall the USB host controllers and hubs.
edit: are you using any other USB storage devices? thumb drives, ext harddrives, etc? do they work?
Click to expand...
Click to collapse
Under the usb section in device manager, i have about 8 or so usb controllers and stuff. Im using a Gateway Laptop and only one thing is using a usb port--- the mouse. Thats all. So i dont really have a clue which one is my htc phone because when plugging it in and going into device manager the only devices i remember using the phone were adb, android phone, and Now MTP. If i could pinpoint which usb controller is using my phone ill uninstall it. Other than that, what else is there? This is the strangest problem ever
Sent from my HTC Vision using XDA App
sighh, comeon guys. here ill post some pics of what is going on
Here are the pics of what is going on!!
Normal mode (no phone plugged in) - http://dl.dropbox.com/u/21509455/normal%20mode.jpg
Phone plugged in mode - http://dl.dropbox.com/u/21509455/phone%20plugged%20in.png
Uninstalled MTP & ADB driver Picture (looking for drivers) -http://dl.dropbox.com/u/21509455/phone%20uninstall%20drivers.jpg
Phone with ADB driver but no MTP - http://dl.dropbox.com/u/21509455/phone%20with%20driver%20found%20but%20no%20mtp%20.jpg
hope this helps , if you find something that can make this work let me know ASAP
140 views? and no one knows how to fix this problem?? anyone? hello?
jark99 said:
140 views? and no one knows how to fix this problem?? anyone? hello?
Click to expand...
Click to collapse
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
ianmcquinn said:
Have you tried the drivers from the official HTC Sync software? Also, are you actually trying to use the phone as an MTP device or as a USB mass storage device? I don't think you can use both at the same time (though I don't use this ROM so maybe things have changed). If you don't actually want the MTP functionality, I wouldn't worry about it.
Also, I noticed the notes for the ROM says "USB mounting is not working on a Windows OS computer" is a known issue. Not sure if that could be related...
Click to expand...
Click to collapse
im trying to use it as a mass storage device, MTP isnt supposed to show up from what i read. but now it wont start without MTP
did you try what I pm'd you earlier today?
pmcqueen said:
did you try what I pm'd you earlier today?
Click to expand...
Click to collapse
windows 7 home doesnt have that script gpedit.msc
i looked all over google and it doesnt work . only pro and business versions have it.
Did the HTC Sync software not work? Also, have you tried formatting your SD card? Might be a long shot, but if it was ever used in MTP mode at one point, maybe your comp is detecting the files and thinking it's still an MTP device. Not sure if it works that way though...
Did you ever set the phone to MTP mode in the past? Like if you were ever on a Sense-based ROM. Maybe if you had it in MTP mode prior to flashing the new ROM, it stayed in it. Once again, no clue if it works that way since I've never used MTP on this phone before, but might be worth trying if you are out of options.
STILL havent fixed this MTP driver issue, have tried everything including the post above me!....NOTHING IS WORKING. why is it being recognised as mtp, when all i need is use the sd card.
this has been up for a week, seriously no one knows how to fix it?
jark99 said:
this has been up for a week, seriously no one knows how to fix it?
Click to expand...
Click to collapse
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
ianmcquinn said:
I'm guessing it's because no one else has encountered this problem before...
So what happened when you flashed back to a Sense-based ROM? I've never used one, but I thought when you connect the phone via USB, you have to choose what kind of connection you want (e.g., HTC Sync connection vs Disk Drive). Are you saying even when you choose to connect as a drive, the phone still shows up only as an MTP device (which I'm assuming is what is used when in HTC Sync mode)?
Click to expand...
Click to collapse
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
jark99 said:
i switched to MIUI rom where i can mount sd card, and it still shows up as MTP in device manager on windows. Its not a rom issue, its a issue with WINDOWS seeing my device as a MTP and not STorage ....stupid windows 7.
Click to expand...
Click to collapse
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
ianmcquinn said:
Well either Windows sees your phone as an MTP device or the phone is actually reporting itself as an MTP device (not sure how it works on phones, but typically Windows communicates with firmware on a USB device to determine its classifications).
I'm guessing you already tried this since it's one of the only threads on the G2 forum when I did a search for MTP...
http://forum.xda-developers.com/showthread.php?t=901449
Click to expand...
Click to collapse
Thankss i saw some of those. One method i didnt try, but ill try it and let you know how this goes. Thanks for the link
Sent from my HTC Vision using XDA App
Bumppp. Still no proper way to fix this!!
Sent from my HTC Vision using XDA App
anyone find any fix for this MTP ISSUE?

[Q] Can't update Drivers

Hey guys,
I've been wary to flash the ROM of my Nexus 7, as it actually boots into the normal OS and does everything fine.
The basic problem is that I can't transfer anything to and from the device over USB. USB debugging is on and I have tried PTP and MTP.
One of the solutions I have been looking at is bad drivers on Windows' part, and that is where I am currently blocked. If USB debugging is off, Windows refuses to acknowledge my tablet's existence. If debugging is on, some drivers from Microsoft automatically install and the tablet is labeled as "unknown device".
My USB controller is up to date with the correct drivers provided by ASUS for my motherboard (ASUS Z87-A). I recently re-installed Windows 7 to put it on a larger SSD, and with this same motherboard, it now does not detect correctly.
If I try to uninstall the "unkown device" it simply disappears until I unplug and replug in the tablet. If I try to manually direct it to the correct drivers, it tells me that the USB drivers are incompatible with my device. The USB drivers are the ones downloaded directly from Google.
I can still access the fastloader.
If you need more information, just let me know.
Allane176 said:
Hey guys,
I've been wary to flash the ROM of my Nexus 7, as it actually boots into the normal OS and does everything fine.
The basic problem is that I can't transfer anything to and from the device over USB. USB debugging is on and I have tried PTP and MTP.
One of the solutions I have been looking at is bad drivers on Windows' part, and that is where I am currently blocked. If USB debugging is off, Windows refuses to acknowledge my tablet's existence. If debugging is on, some drivers from Microsoft automatically install and the tablet is labeled as "unknown device".
My USB controller is up to date with the correct drivers provided by ASUS for my motherboard (ASUS Z87-A). I recently re-installed Windows 7 to put it on a larger SSD, and with this same motherboard, it now does not detect correctly.
If I try to uninstall the "unkown device" it simply disappears until I unplug and replug in the tablet. If I try to manually direct it to the correct drivers, it tells me that the USB drivers are incompatible with my device. The USB drivers are the ones downloaded directly from Google.
I can still access the fastloader.
If you need more information, just let me know.
Click to expand...
Click to collapse
When you first got the device, did you go straight into fastboot without booting it and plugging it in while in Android? Does that question even make sense?
Allane176 said:
Hey guys,
I've been wary to flash the ROM of my Nexus 7, as it actually boots into the normal OS and does everything fine.
The basic problem is that I can't transfer anything to and from the device over USB. USB debugging is on and I have tried PTP and MTP.
One of the solutions I have been looking at is bad drivers on Windows' part, and that is where I am currently blocked. If USB debugging is off, Windows refuses to acknowledge my tablet's existence. If debugging is on, some drivers from Microsoft automatically install and the tablet is labeled as "unknown device".
My USB controller is up to date with the correct drivers provided by ASUS for my motherboard (ASUS Z87-A). I recently re-installed Windows 7 to put it on a larger SSD, and with this same motherboard, it now does not detect correctly.
If I try to uninstall the "unkown device" it simply disappears until I unplug and replug in the tablet. If I try to manually direct it to the correct drivers, it tells me that the USB drivers are incompatible with my device. The USB drivers are the ones downloaded directly from Google.
I can still access the fastloader.
If you need more information, just let me know.
Click to expand...
Click to collapse
Use this as a possible quick-fix (not all mode combinations will work right): http://download.clockworkmod.com/test/UniversalAdbDriverSetup6.msi, then reboot.
Use this as a more complete fix (recommended in your case): http://forum.xda-developers.com/showthread.php?p=50253887#post50253887
Aerowinder said:
When you first got the device, did you go straight into fastboot without booting it and plugging it in while in Android? Does that question even make sense?
Click to expand...
Click to collapse
That would have been roughly a year ago. I believe I did boot straight into the OS.
mdamaged said:
Use this as a possible quick-fix (not all mode combinations will work right): http://download.clockworkmod.com/test/UniversalAdbDriverSetup6.msi, then reboot.
Use this as a more complete fix (recommended in your case): http://forum.xda-developers.com/showthread.php?p=50253887#post50253887
Click to expand...
Click to collapse
To the first quick-fix, the ADB drivers are installed, but they are not the drivers that are utilized when the Nexus 7 is plugged in. Like I said, it instantly installs some generic Microsoft drivers, and refuses to recognize the ABD drivers are compatible for the device.
As such I can't even begin with option 2.
Allane176 said:
That would have been roughly a year ago. I believe I did boot straight into the OS.
To the first quick-fix, the ADB drivers are installed, but they are not the drivers that are utilized when the Nexus 7 is plugged in. Like I said, it instantly installs some generic Microsoft drivers, and refuses to recognize the ABD drivers are compatible for the device.
As such I can't even begin with option 2.
Click to expand...
Click to collapse
With the device plugged in, go into device manager and find the device, uninstall that device, and make sure you check the box to uninstall the drivers from the system, then leaving the N7 plugged in to the PC, reboot the N7, as it comes up it should redetect, it's important to leave the device plugged in while it is rebooting.
mdamaged said:
With the device plugged in, go into device manager and find the device, uninstall that device, and make sure you check the box to uninstall the drivers from the system, then leaving the N7 plugged in to the PC, reboot the N7, as it comes up it should redetect, it's important to leave the device plugged in while it is rebooting.
Click to expand...
Click to collapse
There is no check box to uninstall the drivers: imgur.com/PhL4UNt
Where "unknown device" is my N7. Still, I tried rebooting it while leaving it plugged in, and it would not recognize correctly.
Allane176 said:
There is no check box to uninstall the drivers: imgur.com/PhL4UNt
Where "unknown device" is my N7. Still, I tried rebooting it while leaving it plugged in, and it would not recognize correctly.
Click to expand...
Click to collapse
You may want to make sure you are not using a hub or USB 3.0 port for this btw.
Put the device into in MTP mode with debugging on, unplug the device, then download these, unzip them somewhere, right click on the unknown device associated with your Nexux 7, click Update driver software, click "Browse my computer", navigate to where you saved the unzipped contents, and select usb_driver folder, let it do its thing, reboot your PC. Plug the device back in, preferably into a different USB port then what you have been using, it should then show up as a Google ADB driver (or similar), you can test it with the command: adb devices see if that works, if not, leave the device plugged in, and reboot the device.
Let me know if that works or not, and I will continue in a new post.
mdamaged said:
You may want to make sure you are not using a hub or USB 3.0 port for this btw.
Put the device into in MTP mode with debugging on, unplug the device, then download, unzip them somewhere, right click on the unknown device associated with your Nexux 7, click Update driver software, click "Browse my computer", navigate to where you saved the unzipped contents, and select usb_driver folder, let it do its thing, reboot your PC. Plug the device back in, preferably into a different USB port then what you have been using, it should then show up as a Google ADB driver (or similar), you can test it with the command: adb devices see if that works, if not, leave the device plugged in, and reboot the device.
Let me know if that works or not, and I will continue in a new post.
Click to expand...
Click to collapse
Ok, plugged directly into a USB 2.0 port at the back of my motherboard. Recognized as Unknown Device when plugged in, disappears completely when unplugged.
So, here's exactly what I did: Plugged in device -> clicked on "Update Driver software" -> unplugged device -> Browse my computer for driver software -> directed to correct location -> replies: "The best driver software for your device is already installed", and it is not using the ADB drivers.
Going into "Driver Details" tells me that there are no drivers that have been installed.
Allane176 said:
Ok, plugged directly into a USB 2.0 port at the back of my motherboard. Recognized as Unknown Device when plugged in, disappears completely when unplugged.
So, here's exactly what I did: Plugged in device -> clicked on "Update Driver software" -> unplugged device -> Browse my computer for driver software -> directed to correct location -> replies: "The best driver software for your device is already installed", and it is not using the ADB drivers.
Going into "Driver Details" tells me that there are no drivers that have been installed.
Click to expand...
Click to collapse
Don't unplug the device, do like this, put it in MTP/debug on, leave it plugged in, "Update Driver software" -> Browse my computer for driver software -> direct to correct location.
I know my method works, I've done it to that laptop, my htpc, and my gaming rig flawlessly.
You may have to use a tool to remove all instances of those drivers and reboot, Wugs toolkit has the app, let me see if I can find the direct download for the app or you can just download and install Wugs Toolkit.
Here is the app, but I'd still recommend you install Wugs NRT, as the kit has a walk-through telling you which device IDs to look for to remove. Here is the actual tool wugs uses: http://www.nirsoft.net/utils/usb_devices_view.html, but again, unless you know which ones to remove, you're better off using Wugs tool kit device drivers walkthrough built into NRT.
mdamaged said:
Don't unplug the device, do like this, put it in MTP/debug on, leave it plugged in, "Update Driver software" -> Browse my computer for driver software -> direct to correct location.
I know my method works, I've done it to that laptop, my htpc, and my gaming rig flawlessly.
You may have to use a tool to remove all instances of those drivers and reboot, Wugs toolkit has the app, let me see if I can find the direct download for the app or you can just download and install Wugs Toolkit.
Here is the app, but I'd still recommend you install ], as the kit has a walk-through telling you which device IDs to look for to remove. Here is the actual tool wugs uses: , but again, unless you know which ones to remove, you're better off using Wugs tool kit device drivers walkthrough built into NRT.
Click to expand...
Click to collapse
Well, NRT is precisely where I started this whole thing.
Here is a picture detailing where the Nexus 7 is connected, and for reference, ALL the USB ports on my case, be it at the front or from the motherboard, are controlled by a hub: imgur.com/pP5ZbMv
Every other device's location is described as "Location 0" except for the Nexus 7 when it's connected.
Unfortunately at this point I'm probably just going to use Dropbox to transfer files when I need to.
Allane176 said:
Well, NRT is precisely where I started this whole thing.
Here is a picture detailing where the Nexus 7 is connected, and for reference, ALL the USB ports on my case, be it at the front or from the motherboard, are controlled by a hub: imgur.com/pP5ZbMv
Every other device's location is described as "Location 0" except for the Nexus 7 when it's connected.
Unfortunately at this point I'm probably just going to use Dropbox to transfer files when I need to.
Click to expand...
Click to collapse
I guess something is trashed in your system, maybe using a previous motherboard driver would work, dunno, sorry it didn't work out.
mdamaged said:
I guess something is trashed in your system, maybe using a previous motherboard driver would work, dunno, sorry it didn't work out.
Click to expand...
Click to collapse
Well thank you very much anyway. I'm sorry I couldn't have been more clear initially.
Allane176 said:
Well thank you very much anyway. I'm sorry I couldn't have been more clear initially.
Click to expand...
Click to collapse
No problem, maybe you'll work on it again and you'll figure it out. Also, you can use airdroid for transfer of files, I hear it works really well.

[Q] HTC M8 not being seen in adb

OK using a windows 8.1 Pro laptop, ADB installed properly with HTC Sync Manager, both Windows, HTC Sync Manager and the Device Manager in the Control Panel can see my phone. I tick on USB debugging and then press revoke USB debugging authorizations. Unplug my phone and plug it back in. I'm using the original USB cable from HTC. Everything pops up and shows like it's connected, except when I type in
Code:
adb devices
in the command prompt, then it just comes up blank. I've attached screen shots so you guys can see what I am talking about. If you have any ideas it would be much appreciated. I've attached some photos just to show that I've dotted all my i's and crossed all my t's as far as I can see. I also want to point out this is the second computer I've tried this on.
reubendevries said:
OK using a windows 8.1 Pro laptop, ADB installed properly with HTC Sync Manager, both Windows, HTC Sync Manager and the Device Manager in the Control Panel can see my phone. I tick on USB debugging and then press revoke USB debugging authorizations. Unplug my phone and plug it back in. I'm using the original USB cable from HTC. Everything pops up and shows like it's connected, except when I type in
Code:
adb devices
in the command prompt, then it just comes up blank. I've attached screen shots so you guys can see what I am talking about. If you have any ideas it would be much appreciated. I've attached some photos just to show that I've dotted all my i's and crossed all my t's as far as I can see. I also want to point out this is the second computer I've tried this on.
Click to expand...
Click to collapse
Might be a driver issues... Try those: https://www.dropbox.com/s/nr91z4bveeugaow/googleUSBdrivers.zip?dl=0
Sent from here
1) Unplug the phone from your computer
2) Uninstall anything related to HTC (drivers, sync managers..)
3) Reboot the computer
4) Install the latest (direct URL) HTC Sync Manager
5) I tend to uninstall the manager right afterwards (optional)
6) Reboot the computer & plug in your device
7) Report back
abyssis said:
1) Unplug the phone from your computer
2) Uninstall anything related to HTC (drivers, sync managers..)
3) Reboot the computer
4) Install the latest (direct URL) HTC Sync Manager
5) I tend to uninstall the manager right afterwards (optional)
6) Reboot the computer & plug in your device
7) Report back
Click to expand...
Click to collapse
Yeah that didn't work unfortunately
lukes91 said:
Might be a driver issues... Try those: https://www.dropbox.com/s/nr91z4bveeugaow/googleUSBdrivers.zip?dl=0
Sent from here
Click to expand...
Click to collapse
Yeah that didn't work, I even tried installing the USB Driver manually and that didn't work either. Still comes up as not connected, it's super frustrating.
Not sure if this helps but for some reason my Android Phone isn't showing up under Android phone in my Device Manager, it's showing up as Portable Devices. I don't know if this is an issue or not, anyone care to give an opinion?
reubendevries said:
OK using a windows 8.1 Pro laptop, ADB installed properly with HTC Sync Manager, both Windows, HTC Sync Manager and the Device Manager in the Control Panel can see my phone. I tick on USB debugging and then press revoke USB debugging authorizations. Unplug my phone and plug it back in. I'm using the original USB cable from HTC. Everything pops up and shows like it's connected, except when I type in
Code:
adb devices
in the command prompt, then it just comes up blank. I've attached screen shots so you guys can see what I am talking about. If you have any ideas it would be much appreciated. I've attached some photos just to show that I've dotted all my i's and crossed all my t's as far as I can see. I also want to point out this is the second computer I've tried this on.
Click to expand...
Click to collapse
check and unchecked camera under USB settings when its plugged in
reubendevries said:
Not sure if this helps but for some reason my Android Phone isn't showing up under Android phone in my Device Manager, it's showing up as Portable Devices. I don't know if this is an issue or not, anyone care to give an opinion?
Click to expand...
Click to collapse
That's normal as the phone is using MTP, the Android Phone entry only appears once the drivers are installed. It's definitely a driver issue but as to what I can't say as I have no issues on my 8.1 Pro laptop
I think I figured something out, just flash CM 12 - (God it's amazing. ) and now I can see my phone on ADB, so whatever ****ery was going on I am blaming it on HTC stock rom.
reubendevries said:
I think I figured something out, just flash CM 12 - (God it's amazing. ) and now I can see my phone on ADB, so whatever ****ery was going on I am blaming it on HTC stock rom.
Click to expand...
Click to collapse
is cm12 worth the hassle?
Sorry for the necrobump, but I ran across this thread while researching the same issue on my M8 and wanted to save anyone else the trouble if they also stumbled across this same issue.
Though the solution discussed would likely work, if you don't want to hassle with a new ROM, it is possible to fix it on your existing ROM provided you have root.
[SOLVED] ADB 'unauthorized', no RSA prompt, and no 'Revoke USB debugging' option
NFSP G35 said:
Sorry for the necrobump, but I ran across this thread while researching the same issue on my M8 and wanted to save anyone else the trouble if they also stumbled across this same issue.
Though the solution discussed would likely work, if you don't want to hassle with a new ROM, it is possible to fix it on your existing ROM provided you have root.
[SOLVED] ADB 'unauthorized', no RSA prompt, and no 'Revoke USB debugging' option
Click to expand...
Click to collapse
Thanks for this guide you put up. Interesting that there was no option for you to revoke USB authorization. My device is S-ON and have been using Viper for a while with the option available. Same for HTC stock. Good for you getting that fixed. Had a similar issue on a different device months ago.

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