Won't stay connected - Asus ZenWatch

Just got this watch. I had the Moto 360 before, it worked fine.
This doesn't want to stay connected. I have to reset the watch, uninstall Android Wear and re-install it, then it'll connect once. After that, it disconnects and won't connect again. So notifications, syncing, weather, etc don't work.
Looking at my phone in Android Wear it just says Connecting.... on the watch, it says disconnected. Going into Bluetooth settings doesn't do a damn thing either.

Try Bluetooth Auto Connect from Playstore, it´s working for me on a Note3 with Omega Rom

Thanks for the reply. I managed to sort it out... I missed the step to click "trust device" during the initial set up. I didn't realize that was a necessary step for the watch to stay connected. You'd think it'd just do it automatically.

I don´t know, if it´s automatic, but i have the function with klicking on "trust device", no change, only the "Blutetoot Auto Connect" app is working.

This piece of crap is doing it again. Once its been disconnected, it won't connect again without complelety startinh over and resetting everything.
I'll check out that app.
You know, people can bash apple all they want, but at least their **** actually works properly.

Hasn't happened in a while, but if mine won't connect I just go to the android wear app and disconnect the Zenwatch then connect again. Works every time...

Tried that, many times.. never works. That app doesn't work either.

Well this is a serious problem I've had the watch for about six weeks now it took awhile to get initial set up to begin with I was at the point to return it on the first day , then I don't know how but it just paired and started working fine , I was very happy until today turned the watch on it wasn't paired and I've literally been trying for hours to get this chit to connect with no luck I've reset it ,tried the app mentioned above no luck at this point I give up I bough it at best buy but I'm past the return period I'm going to try and find some customer service rep ,at this point I give up trying to get the watch to work,if anyone knows of a customer service phone number I would greatly appreciate it , or if anyone here has any helpful information , ,I'm pretty tech wavy. But I surrender at this point what a shame I really liked the watch but the aggravation factor is to much ,sorry for the.long rant but there's no where else to vent or look for help maybe together as a group we can find some answers again any help would be greatly appreciated......

did you forget the watch in your phones Bluetooth settings?

kellybrf said:
did you forget the watch in your phones Bluetooth settings?
Click to expand...
Click to collapse
Thank's for replying but yes I've tried everything under the sun , just got home from work , going to see if I can't find a customer service number , if I can't get it resolved by the weekend I might as well throw 200$ in the Trash because That's where it's Going ....................:crying:

Go to settings / apps on your phone. Find google play services under running apps. See if device connection service is running. If not try rebooting your phone then the watch in that order and try to pair. You could also check if there is an update for play services and update if there is.
Sent from my LG-D802 using Tapatalk

Same issue here, boxing up my ZenWatch and bringing it back to Best Buy today. Still within the 15 days. I really like the watch but these random disconnects are a killer. Most of the time it auto-reconnects but every now and then I have to reboot everything--which is kinda ridiculous if I'm out running.
At least I'll have a different watch with everything else the same for comparison sake and report back.

Have you tried uninstalling zenwatch manager? Mine started disconnecting after the last update, and uninstalling seems to have fixed my issue
Sent from my SM-N900P using XDA Free mobile app

I had the same problem I think the update from google services broke it.
unpair the watch from your phone then factory reset the watch and this is IMPORTANT pair your watch using "android wear" NOT the Bluetooth from the system phone
after I paired my watch using Android Wear now the watch stay connected and reconnect normally

keops777 said:
I had the same problem I think the update from google services broke it.
unpair the watch from your phone then factory reset the watch and this is IMPORTANT pair your watch using "android wear" NOT the Bluetooth from the system phone
after I paired my watch using Android Wear now the watch stay connected and reconnect normally
Click to expand...
Click to collapse
After half a day working this seems to be the solution, thanks. :good:

Bad luck: two days later same problem persists (frequently disconnecting)

I am getting pretty tired of my Zenwatch not staying connected either. $200 is a lot of money for a watch that doesn't work right. It's had three or four updates since I bought it and it still sucks, should have sent it back the first week.
The Google nag to enable Google Now in the Android Wear screen is also a sore spot with me, if I wanted it enabled it would be enabled.
This whole "wearables" thing seems to be a poorly executed fad more than anything else, one that I'll be avoiding from here on out.

why would you have a watch that relies so heavily on google now and not enable it? connection has been just fine for me no several phones and software versions since I got it in January

kellybrf said:
why would you have a watch that relies so heavily on google now and not enable it? connection has been just fine for me no several phones and software versions since I got it in January
Click to expand...
Click to collapse
Same here. I mean, it has disconnected maybe 3 times since I got it in November, but it hasn't been a big issue. Toggling BT on the phone reconnected it. I also agree with you about Google Now. It's central to how Wear works. Using a Wear device without Now would be like buying a car and trying to drive it without starting the engine.

kellybrf said:
why would you have a watch that relies so heavily on google now and not enable it? connection has been just fine for me no several phones and software versions since I got it in January
Click to expand...
Click to collapse
You don't need Google now to benefit from owning this watch.
1. I like the ability to change watch faces and create my own with Watchmaker.
2. I can answer or dismiss a call from the watch.
3. Text and email notifications.
That's all I care about, anything else is an unnecessary distraction.

Related

wifi smartwatch 3

Hi everybody,
i just bought a smartwatch 3 and i just don't get how to activate the wifi, i searched everywhere but no information.. even to activate or desactivate nfc to save battery but i cant find th options..
if anybody can help...
thank you
WiFi is not enabled until Google releases a version of Android Wear that supports it.
The same for NFC, it's active but only limited functionality available right now.
nCoder said:
WiFi is not enabled until Google releases a version of Android Wear that supports it.
The same for NFC, it's active but only limited functionality available right now.
Click to expand...
Click to collapse
This is great news to hear! Can I ask for the source?
SOURCES
You see here WiFi Ready:
Play Store https://play.google.com/store/devices/details?id=sony_smartwatch_3_black
Sony Developers Product White Paper: http://dl-developer.sonymobile.com/documentation/whitepapers/SmartWatch3_SWR50_WP_1.pdf
Verizon, Technical Specs http://www.verizonwireless.com/accessories/sony-smartwatch-3/ also in "FEATURES" it states "Wi-Fi ready (these features to be activated after launch, timing to be announced per Google)"
...And I posted official test documents in this forum proving it has WiFi
and the wait is almost over!!!
Been a long time in the making but finally:
Wi-Fi support
With GPS and offline music support, you can already leave your phone at home, then go jogging and jamming like normal. Now Android Wear supports watches with built-in Wi-Fi. As long as your watch is connected to a Wi-Fi network, and your phone has a data connection (wherever it is), you’ll be able to get notifications, send messages, and use all your favorite apps. And if you really do forget your phone, you can always ask your watch where it is.
Source: http://officialandroid.blogspot.co.uk/2015/04/android-wear-wear-what-you-want-get.html
Is the wifi feature properly working? How will I know if the wifi feature is working? does this mean i can turn off bluetooth on my phone and have the smart watch still work?
The latest update to the Wear app now includes the Wi-fi functionality however, I could not get it to work. Has anybody else had any better luck
You still need to receive the Smartwatch upgrade (watch itself)
It should be out in the next couple of days or weeks. Just keep checking the Sony companion app.
Is there a Sony companion app for the SW3? I normally just check under settings on the watch itself.
dingbatt said:
Is there a Sony companion app for the SW3? I normally just check under settings on the watch itself.
Click to expand...
Click to collapse
yeah for windows though
when I first bought my SW3, I received a firmware upgrade notification. I was able to update it thru the watch itself connected to my phone,
nCoder said:
WiFi is not enabled until Google releases a version of Android Wear that supports it.
The same for NFC, it's active but only limited functionality available right now.
Click to expand...
Click to collapse
I didn't know there was any NFC functionality yet. What is currently usable for NFC?
I think the only thing NFC on the watch can do is open the app on your phone. Apart from that it's useless.
You can use NFC to pair headphones with your watch, I pair my sbh-80 headphones this way
Has anyone received the wifi update yet?
lambstone said:
Has anyone received the wifi update yet?
Click to expand...
Click to collapse
nope... it's theoretically due post Urbane release, but thats been and gone now... so we're waiting
rob_h said:
I think the only thing NFC on the watch can do is open the app on your phone. Apart from that it's useless.
Click to expand...
Click to collapse
Thanks. I just found on another thread that it also starts up the watch when it's off. I tested it and that works and is pretty cool that NFC works when the watch is off, though I have doubts there will be many possibilities of using NFC with the watch off.
NFC can be somewhat powered by the reading device, so I thought I'd give this a try to see if it was enough to wake the watch up and power on. I turned my watch off, and tapped it to the NFC location on my phone. The phone launched the Android Wear companion app. The watch and phone both vibrated, and the "Sony" logo appeared on the watch then disappeared without ever finishing booting. I tried leaving it on the phone, and it buzzed a few times trying to start.
rob_h said:
I think the only thing NFC on the watch can do is open the app on your phone. Apart from that it's useless.
Click to expand...
Click to collapse
ROB .. thats not true .. its not useless .. when implimented , it will be usable for bus fair, as credit card and lots of other features in the future.

USA 5.0 Discussion.. Who in The US has got the 5.0.1 update?

So I know there are a few other threads but I could not quite figure out who in the US has actually got the update and it seems most of the ones I see and look are outside the US and the ones saying they have not got it are in the US. Is there confirmation that people in the US are getting the update? I have tried the reset trick uninstalling android wear and moto connect and clearing Bluetooth but I have had no luck and I see others freaking out about it so I thought if we had a more clear answers Who and where they live that got that update? I know some have said on the wear roll outs it seems to not matter the region but it seems to or at least for US and Non US.
I guess the option "Did not get the 5.0.1 update, do not live in the US" was left out?
I guess I should have added it and i tried to delete the thread to add it. I was making a US thread because I had seen others for other areas so I guess I just didn't think to put it. my bad.
I got the update on Thursday during the day. I am in Florida, bought the watch from Best Buy. I did not need to reset the watch to see the update, but I did upgrade the Android Wear app to the latest version.
I live in AZ and am still anxiously awaiting to see the update. I did get the Android Wear update, but nothing for the watch .
I live in the Boston Mass area and i got the update on like Tuesday.
my real passion is to hack this baby up but i was having a b1tch of a time getting my usb interface i built to work.
Los Angeles, CA
got both the same day on thursday. did not even know there were updates as i dont keep up with these forums. i DID come here once I saw the update to see what it was about....
Well maybe they are doing big cities and moving there way in Ugh I wish they would just get to it or I could get this thing to mount via USB I have never had so much trouble with a cord.
New Jersey, update for android wear on Thursday - No update for my watch yet.
I don't think it has anything to do with cities. It's all about your Google account and what position it's in to receive the update. I'm in Pasadena (literally right next to Los Angeles) and i have yet to receive an update. This is without resetting the watch, or doing any other ridiculous tricks just to get it.
freeza said:
I don't think it has anything to do with cities. It's all about your Google account and what position it's in to receive the update. I'm in Pasadena (literally right next to Los Angeles) and i have yet to receive an update. This is without resetting the watch, or doing any other ridiculous tricks just to get it.
Click to expand...
Click to collapse
Im in Fall River,MA and i am still waiting for the update. I do have the updated Android Wear app. My girls G watch recieved the update yesterday. and i have reset this mother like fifteen times since my girl got hers, lmao
I got it but I had to force it.
Try this, it has worked for 3 other people.
1: Make sure your Google Play Services and Android Wear apps are updated to the latest versions using apkmirror.com (NOT the play store)
2: Remove BT pairing, "Forget device" from within the Wear app, wipe Wear apps data
3: Reset the watch
4: once booted and paired immediately go to settings/update and check for it. Within the first 3 times it should download it.
Again its not completely proven, but I've seen it work 3 times before including myself.
altimax98 said:
I got it but I had to force it.
Try this, it has worked for 3 other people.
1: Make sure your Google Play Services and Android Wear apps are updated to the latest versions using apkmirror.com (NOT the play store)
2: Remove BT pairing, "Forget device" from within the Wear app, wipe Wear apps data
3: Reset the watch
4: once booted and paired immediately go to settings/update and check for it. Within the first 3 times it should download it.
Again its not completely proven, but I've seen it work 3 times before including myself.
Click to expand...
Click to collapse
Did this. No luck.
gtg465x said:
Did this. No luck.
Click to expand...
Click to collapse
Clear data from Android wear and Moto connect. Uninstall both apps. Reset Moto 360. Install wear and connect. Pair watch. Check update and should get it.
That's what I did. I'm in Orlando, Florida. Have had the update for about 3days
altimax98 said:
I got it but I had to force it.
Try this, it has worked for 3 other people.
1: Make sure your Google Play Services and Android Wear apps are updated to the latest versions using apkmirror.com (NOT the play store)
2: Remove BT pairing, "Forget device" from within the Wear app, wipe Wear apps data
3: Reset the watch
4: once booted and paired immediately go to settings/update and check for it. Within the first 3 times it should download it.
Again its not completely proven, but I've seen it work 3 times before including myself.
Click to expand...
Click to collapse
I did it 4 times. Didn't work.
I think I'm done with the tricks.
I am not from USA (I live in EU), but i bought my watch in USA and recieved update on Thursday.
Sent from my SM-910c using Tapatalk
I tried the tricks too with no luck. I don't care anymore I'll get it when I get it.
Qbancelli said:
I did it 4 times. Didn't work.
I think I'm done with the tricks.
Click to expand...
Click to collapse
I did it like 40+ times with no luck so I made a usb cord to mount the watch and forced the update via shell side loading
tlxxxsracer said:
Clear data from Android wear and Moto connect. Uninstall both apps. Reset Moto 360. Install wear and connect. Pair watch. Check update and should get it.
That's what I did. I'm in Orlando, Florida. Have had the update for about 3days
Click to expand...
Click to collapse
Like I said before, I did all of that. Twice. Didn't get the update. It still requires some luck apparently.

Huawei watch 1 + Android Wear 2 + iOS 11?

I had my Huawei watch 1 working with Android Wear 2 on my iPhone 7+ working for several months with iOS10. However, as soon as I upgrade to iOS 11 I realised that my Huawei Watch was not connected to my iPhone but still connected to and working on my wifi. Having tried unsuccessfully many times to pair the watch and phone I decided to reset the watch and reinstall AW2. BIG MISTAKE.
Although I reset ok and AW2 asking me if I want to pair with my watch, every time pairing fails. I have gone to Blue tooth and told it to forget the Huawei watch, which it does and I then start again. However after more than 20 unsuccessful attempts, I conclude that there is an issue between iOS11 and the watch & AW2. The Watch now will only function in settings and is now useless, unless and until the three separate organisations get their act together and resolve the conflict.
Any thoughts or suggestions or experience to share before I buy a new (Apple?) watch
Similar
Hi, I am also having trouble, but it is getting better. I don't think ios 11 is the problem as I was running my Huawei with aw 2.0 on my iPhone 6 after updating to 11. Everything was as it was on ios 10. Then, a few days later I got the iPhone 8 plus and everything fell apart. The BT connection has been very unreliable. I could actually watch the connection rapidly connect and then disconnect over and over on the AW app and my phone settings. I also lost Google Assistant and the Play Store. Today has been much better. BT connection stable all day and GA is back, but I still can't connect to the Play Store. Have you found any answers?
Factory reset helped me.
Same thing here, updated to iOS 11 and it was working, but after a day it got disconnected and never re-connected, trying a factory reset did nothing, could not reconnect.
Same with me. I thought it was working after I've updated the IOS to 11, but after a day, my watch refuse to connect to the IPhone7. Watch's Bluetooth kept on toggling off automatically.
Can anyone confirm the Factory Reset (watch) solve the problem?
boss_y said:
Factory reset helped me.
Click to expand...
Click to collapse
Yep, can’t connect anymore...
Sent from my iPhone using Tapatalk
---------- Post added at 03:37 PM ---------- Previous post was at 03:36 PM ----------
tamaamd64 said:
Same with me. I thought it was working after I've updated the IOS to 11, but after a day, my watch refuse to connect to the IPhone7. Watch's Bluetooth kept on toggling off automatically.
Can anyone confirm the Factory Reset (watch) solve the problem?
Click to expand...
Click to collapse
No!
Sent from my iPhone using Tapatalk
Same problem. Dying to get the solution... For now, I am trying to downgrade my iphone to 10.3.3
If I watch Bluetooth settings it’s getting connected but after 30 seconds it gets disconnected and on and on...
Sent from my iPhone using Tapatalk
——————
I can confirm it’s working after manually turning off and then on wifi and Bluetooth in Iphone settings. If you do it in control centre it won’t work. Only manually in settings! Hope it helps anyone...
Sent from my iPhone using Tapatalk
I've had the same issue as you guys. It worked on the IPhone8 for a couple hours then disconnected. I couldn't even get it to pair after that. I spent a couple hours at an apple genius bar today. While there ios 11.0.1 dropped. I installed and could pair my phone to the watch but it quickly started having issues. It was constantly connecting and disconnecting. They asked if they could have my phone to send in and have the logs checked. I agreed and they gave me a new phone. Hopefully this helps them fix the issue in a future update.
I'm having the same issue with a Fossil Q Founder 2.0, so this seems to be a larger iOS 11 / Android Wear compatibility problem and not hardware-specific. It was working fine on iOS 10, but as soon as I upgraded to 11, the watch was having issues staying connected (which in turn drained the watch battery very quickly). I had the same idea as above, and tried factory resetting the watch - now I can't get it to connect at all.
I signed up for a beta software profile on the iPhone. I received ios 11.1 beta today and immediately installed. My watch is presently paired and receiving updates ?
Edit: It only stayed connected for ~half hour. I just submitted a detailed report to Apple through their feedback app.
My theory is that iOS is killing/hibernating/sleeping the Android Wear app after some time in the background.
What I'm doing:
- review the connectivity from time to time
- if it is not working:
, manually kill the Android Wear app, open it again and, from the card in the watch, start the resync process.
Some extra information: Moto 360 2nd gen + iPhone 6 with iOS 11.0.1
In addition to this, the application on the iPhone is constantly active in the background and will kill the battery in a few hours.
ip 7 plus + huawei watch 2
I have a Nixon Mission and after upgrade to iOS 11.0 (iPhone7) I have also lost connection. I did a factory reset that worked for about half an hour... I also tried with iOS 11.0.1 and the **** is the same.
ggirao said:
I have a Nixon Mission and after upgrade to iOS 11.0 (iPhone7) I have also lost connection. I did a factory reset that worked for about half an hour... I also tried with iOS 11.0.1 and the **** is the same.
Click to expand...
Click to collapse
Same here. Reset watch and now can't connect at all. Interestingly it doesn't show up as a device in Bluetooth settings to forget
And another one here. I haven't tried a factory reset, just in case I can't reconnect. But nothing I do seems to fix the problem. After the iOS11 upgrade my watch was initially connecting ok, but now it won't. I've rebooted both devices, toggled airplane mode, wifi, bluetooth, killed Android Wear app (iOS), etc. Nothing seems to work.
Well guys I sold my Huawei watch and got a series 3 Apple watch. All I can say is watch os4 is miles ahead of Android wear 2.0. I've been on Android since the inception of the smartphone. This is my first iPhone and I'm learning to really love it. Android is in the same ballpark in the phone arena. As for the watch department, android is not even in the same universe. Android does offer way better selection and style, but software pffft. I hope Apple fixes the issue quickly for you guys. I've gave them lots of information and logs through their beta program, hopefully it helps. RIP Huawei watch ?
Hi!!! had the same problem.. i put my phone on airplane mode a couple of seconds.. (to get wifi and bluetooth off) and the disabled airplane mode... and instantly reconnected to my huawei watch,
Hope this helps.
Anyone figured this out yet??
I have an iPhone 6s and running iOS 11.1 beta 2. I did a factory reset on the watch and the setup screen would show the watch but when I select it, it says cannot pair. I cannot connect to it at all! This happened when I was on the stable release of iOS 11 too just in case you are going to say it’s brcause I’m using a beta version of iOS. Thanks in advance!!
With latest firmware and lates android wear update everything works as it should. Cheers b.
Sent from my iPhone using Tapatalk

Galaxy Watch 4G LTE

Hello everyone, I've had a problem for a few days. (I am from France)
I have a galaxy S10 running Android 10
And a Galaxy watch under tizen 4.0.0.4 (I'm waiting for 4.0.0.7)
The stand-alone mode works, but the remote connected mode (4G) no longer works. However, I am good in 4g on the phone and on the watch. Also, I have activated on galaxy wearable, the remote connection box. (see picture)
Is this a problem from Samsung? Watch? Phone? Thanks for your help ?
mminoss said:
Hello everyone, I've had a problem for a few days. (I am from France)
I have a galaxy S10 running Android 10
And a Galaxy watch under tizen 4.0.0.4 (I'm waiting for 4.0.0.7)
The stand-alone mode works, but the remote connected mode (4G) no longer works. However, I am good in 4g on the phone and on the watch. Also, I have activated on galaxy wearable, the remote connection box. (see picture)
Is this a problem from Samsung? Watch? Phone? Thanks for your help ?
Click to expand...
Click to collapse
Have you enabled it with your carrier? Mine required an extra plan to be able to use the 4g with my watch.
Thanks U for your Answer.
Of course, it s actived
Sometimes I have to reboot watch to make it work
Good day to you I'm working on the assumption that it is something that has worked and stopped functioning temporarily.
I wouldn't worry about it too much to be honest.
The watch connects to the phone over LTE via some cloud servers, occasionally they have issues with getting the watch to connect with the phone effectively, it happened to me a few weeks back but sorted it's self out after a few hours.
If it's something that's been going on for a longer time than a day or so, then it's time to start troubleshooting.
renton82 said:
Sometimes I have to reboot watch to make it work
Click to expand...
Click to collapse
thanks U and i already reboot the two
step0011 said:
Good day to you I'm working on the assumption that it is something that has worked and stopped functioning temporarily.
I wouldn't worry about it too much to be honest.
The watch connects to the phone over LTE via some cloud servers, occasionally they have issues with getting the watch to connect with the phone effectively, it happened to me a few weeks back but sorted it's self out after a few hours.
If it's something that's been going on for a longer time than a day or so, then it's time to start troubleshooting.
Click to expand...
Click to collapse
thank you for the answer. I also think that it comes from samsung servers because even when my watch is connected by Wifi and the mobile in 4g (or wifi because I also tested) it does not work anymore. However, it's been over 2 days now, so I don't think it comes from the watch ... Am I wrong?
Hmmm, try uninstalling the wear app, then reinstall again, if that isn't working you can try resetting the watch to factory settings and try again, it is possible it's a Samsung service issue, definitely something isn't handshaking somewhere, 2 days seems a bit of a long time for it to be a service issue though :/
Well, I tested everything to find out where the problem could come from. However, less than one could say is that Samsung technicians are not ... How to say ... Responsive! And that's a shame. That said, the main thing is to have found (I hope) the solution, and that it could help people.
The problem came from the toggle of the request "notif arriving on lel" and which is sent to the samsung account and then that the watch receives it and by analyzing my samsung account (with a pc on the samsung site), it generates that the "cloud" part of my account was not active but in error (and no response from samsung on an e-mail that I sent to them, hence my amazement about the reactivity).
Suddenly, I had a second samsung account, I re-paired everything, put this new account in wearale (essential), checked on the samung site that cloud state "active" and the ca worked direct .....
So the mystery: why my cloud (which is used to receive notifications) was in error .... I would never know lol. Or was it a confluence between the 2 accounts? I don't think it worked before ... In advance, I completely deleted this account that had the error.
I hope this solution will be eternal lol and that it will help

Question Connection lost every day

I use my watch the whole day with my pixel 6 pro with bt and in the evening my app told me that the connection is lost and I have to reset the connection. I have done it and yesterday and complete the wizard. Today in the morning I have start my phone again after sleeping and the watch lost the connection again and I have to do the setup again.
Anyone knows the reason for this?
hanschke said:
I use my watch the whole day with my pixel 6 pro with bt and in the evening my app told me that the connection is lost and I have to reset the connection. I have done it and yesterday and complete the wizard. Today in the morning I have start my phone again after sleeping and the watch lost the connection again and I have to do the setup again.
Anyone knows the reason for this?
Click to expand...
Click to collapse
Several tips:
-- Google Play Services and all of its idiosyncratic behavior(s).
-- Remove yourself from the beta version of Play Services - if you're a tester.
-- Forget the watch under Bluetooth Devices - if listed.
-- Uninstall the Wear OS, restart the phone and reinstall it.
-- Install a previous version of Wear OS.
-- It all else fails - factory reset the watch.
I have written Google.
hanschke said:
I have written Google.
Click to expand...
Click to collapse
Please share the response - if any.
I have to test a different smartphone and if it dont work the watch will changed. I will do a wallet pay later because I think thats the reason the watch crashed. I test it and will write google

Categories

Resources