Develop Bugs

GMail Help

i getting an error message all of sudden
The following errors occurred while sending and receiving messages:
The message(s) cannot be sent. Be certain that you have network coverage and that your account information is correct and then try again.
Any ideas why i'm getting this??

i believe its on googles side. they just rolled out a new version of gmail and ive even had some issues with webmail as well as my phone not being able to connect

its been a couple of days, will this issue be fixed or will i have to use something else..

no idea..i dont work for google.

Works fine for me now (GMail).

Is your gmail set up to check via IMAP or POP3? Mine's set for IMAP and I haven't had any trouble sending or receiving gmail since I set it up. I ask coz it might be a problem with Google's POP servers.

I am running IMAP on Gmail and appear to have no issues.

im running IMAP
and still having the issues.

anyone want to help me with, some settings so i know that they're correct

hawee said:
anyone want to help me with, some settings so i know that they're correct
Click to expand...
Click to collapse
Incoming: imap.gmail.com
Outgoing: smtp.gmail.com
Make sure that you have both "Outgoing server requires authent.." and "use the same name and password for sending..." checked.
I would assume username and password are correct? That you have the "save password" checked?
Can you receive just fine? Just not send correctly, right?

doesn't the username have to be something like " recent: [email protected]" or is that for pop3 only?

yea, i can receive correctly just not send
all my settings are correct

should i just delete and redo?

Gmail, non responsive
I had trouble getting Gmail to work too...
Did the renaming work-around, settings all looked good, but it ended up working for me by:
switch to "Work" instead of "The Internet"
in the "Advanced Server Settings"
on the "Outgoing (SMTP) mail server:" page

pezletier said:
I had trouble getting Gmail to work too...
Did the renaming work-around, settings all looked good, but it ended up working for me by:
switch to "Work" instead of "The Internet"
in the "Advanced Server Settings"
on the "Outgoing (SMTP) mail server:" page
Click to expand...
Click to collapse
Was this required to get it to work with GPRS/EDGE? I think mine only works with Wifi, so I'm thinking this may be my issue.

i simply use gmail app with lnk at start menu...lean and fast

Basic settings
I personaly use these settings and have never had a problem. Hope this helps.
IMAP: (I'll break it down by page)
PAGE 1
E-Mail Address: Do I need to explain this? If you don't know this, stop.
PAGE 2
Your name: How you want people to see you in the from line (eg. Bob Wantakridridns [[email protected]])
Account display name: How you want to see the account in the account list.
PAGE 3
Incoming mail server: imap.gmail.com:993
Account type: IMAP4
PAGE 4
Username: [email protected]
Password: same pasword you use to sign in @ www.gmail.com
Save password Check this box
PAGE5
Outgoing (SMTP) mail server: smtp.gmail.com:587
Outgoing server requires authentication Check this box
Use the same name and password for sending email Check this box
Advanced Server Settings Click on this
PAGE5A
Require SSL for Incoming e-mail Check this box
Require SSL for Outgoing e-mail Check this box
Network Connection: The Internet
PAGE6
Automatic Send/Receive: Personal preference
Download messages: Personal preference
Advanced Settings
PAGE6A
Send/receive when I click Send Personal preference
Use automatic send/receive schedule when roaming If automatic send receive is enabled, check this
When deleting messages: Personal preference
PAGE7
Messages format: Personal preference
Message download limit: Personal preference
Download attachments: Personal preference
POP:
PAGE 1
E-Mail Address: Do I need to explain this? If you don't know this, stop.
PAGE 2
Your name: How you want people to see you in the from line (eg. Bob Wantakridridns [[email protected]])
Account display name: How you want to see the account in the account list.
PAGE 3
Incoming mail server: pop.gmail.com:995
Account type: POP3
PAGE 4
Username: recent:[email protected]
Password: same pasword you use to sign in @ www.gmail.com
Save password Check this box
PAGE5
Outgoing (SMTP) mail server: smtp.gmail.com:587
Outgoing server requires authentication Check this box
Use the same name and password for sending email Check this box
Advanced Server Settings Click on this
PAGE5A
Require SSL for Incoming e-mail Check this box
Require SSL for Outgoing e-mail Check this box
Network Connection: The Internet
PAGE6
Automatic Send/Receive: Personal preference
Download messages: Personal preference
Advanced Settings
PAGE6A
Send/receive when I click Send Personal preference
Use automatic send/receive schedule when roaming If automatic send receive is enabled, check this
When deleting messages: Personal preference
PAGE7
Messages format: Personal preference
Message download limit: Personal preference
Download attachments: Personal preference

Help w/ Exchange email...

I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
Your Microsoft Exchange Server account does not have permission to synchronize with your current settings. Contact your Exchange Server administrator.
Click to expand...
Click to collapse
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?

I was able to setup my Exchange support no sweat. This is the first android device available in the US that can handle the harsh security policies set forth by my company. Works great.
You need to make sure you have the following info:
Account name
Password
Domain
Email Address
Server <this may be your issue>
whether or not they support SSL
The server is most likely not "yourcompany.com". For example my company uses "webmail.yourcompany.com". Secondly, your account name should be the same as your email address with the "@yourcompany.com" part. Its possible for it to be different. You should be able to get the domain name from your corporate PC/Laptop. aside from that, just try with the SSL option. If that fails try it again without.

byproxy said:
I can't get my exchange setup and am really wanting to find a way to at least get (don't need to respond even... just view).
I have all my info the phone asks for for exchange, but I get the following message when it trys to connect:
I've also tried setting up a rule in outlook to forward all incoming mail to a gmail account and that's not working either.
Are there any other options I have here? Corporate won't even talk to me (I tried) because they support ONLY phones they provide and they didn't provide this one (they're blackberry fanboys).
I used to have a blackberry (not one they provided) and could get email fine on it through BIS. Is there anything like BIS for phones other than BB? Something where you set up an exchange account online with the service and they then forward the mail to your phone or something?
Click to expand...
Click to collapse
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?

okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!

mycomputerisjunk said:
BIS is different than Exchange, it connects to Exchange but does it's own thing with email, calendar, etc..
If you have never connected to your Exchange server using ActiveSync, it would need to be configured on the Exchange server.
The forwarding is also an Exchange server side configuration that the "fanboys" would need to setup.
I know you can have gmail check email on an external account, did you try configuring that?
Click to expand...
Click to collapse
i tried the gmail option. said the server didn't allow for pop access.

use the address you use to access webmail. usually it's
owa.company.com
webmail.company.com
mail.company.com
if they don't allow MS ActiveSync I don't know what you can do.
if POP or IMAP is not an option, and the forward is not working (most companies don't allow that as a data leakage prevention) there is little to nothing you can do.
just weird they don't allow ActiveSync. you would read emails out of the office and become more efficient. very bad business policy.

when i log into OWA... the address is:
h t t p s :// w w w .companymail.com/OWA/
(sorry for the spacing... won't let me post urls)
will that not work?

byproxy said:
okay... so if you don't mine i'll post the info you're saying i need with what i think the information is based on what i'm pulling from my outlook on my work computer. i'll change the info though to keep things secure. this is what i'm asked for when i try to create the account and what i'm entering:
email address: firstname.lastnameATcompanyDOTcom
server address: two options here and i've tried both. the first is listed as the microsoft exchange server on the first window that comes up when i select the account: letters-letter22.ab.lettersDOTnet the second is listed under more settings > connection > exchange proxy settings: ab.lettersDOTcom
domain name: i'm not sure of this one but figured it was one of two things. the first would be what i type in before my username when logging in: ab-letters (so when i log in i type (ab-letters\username). the second would be the url for the OWA option which is: companymailDOTcom
username: again, i've tried two options one is just my username and the other is my full login as needed when logging into outlook or OWA (ab-letters\username).
password: password
and i've tried with both the ssl box checked and not checked.
that said, what am i missing or entering wrong? thanks for the help!
Click to expand...
Click to collapse
Your Email:firstname.lastnameATcompanyDOTcom
Your Server: companymailDOTcom <-- most likely your OWA server
Yoru Domain: ab-letters <--- from ab-letters\username
Accountname: username <-- from username
password: password
That should be enough. Of coarse try the SSL option both ways.

Here.. When we deployed our exchange server this is how we setup the server.
The main 2 things you need to know is email server and active directory domain. For this example ill use:
Email Server: mail.company.com
Domain: company.com
So..
Email: [email protected]
Server: mail.company.com
Domain: company.com (in some cases, it can be left blank)
Username: myname
Password: pass
Depending on how things are configure, sometimes you may need to use company\myname as the username, but most times not.
Also, as I mentioned before.. It really depends on how things are setup. If the server admins don't allow activesync, your out of luck. Also, things like hub transport servers in the mix can effect how email is accessed as well. If your admins can't give you the info you need for this... Um, perhaps they need to find other work.

mycomputerisjunk said:
Domain: company.com (in some cases, it can be left blank)
Click to expand...
Click to collapse
By domain, it looking for your PDC (Primary Domain Controller). Not your companies URL domain unless you somehow named your internal PDC the same thing.
This would be the part that he types just before his username during his authentication sessions.
Let us know how you fair.

tried every suggestion offered here. sadly, no dice. i get the same security warning i mentioned in my first email. given that my previous BB was NOT issues by corporate yet i was able to retrieve work email fine (through BIS of course), i can only assume that they've somehow managed to set up the system so that it doesn't work with anything other than BIS or BES.
looking for any other possible solutions/alternatives. as i mentioned before, the whole forwarding thing didn't work so unless there's another way, gmail isn't even an option. any thoughts?

All out of ideas for getting email and events pushed to your phone. You can use the HTC Sync App and do it at the desktop. Also the OWA client works great in the web browser.
Lastly, you can escalate internally, but I'd recommend writing up a small business case to demonstrate the benefits before you do so. They did that in my company and that got use away from having to use Good Link.

If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Been using it on my Droid and it's stable and reliable if a bit choppy when swapping inbox folders.
Hope that helps.
Sent from my Droid using the XDA mobile application powered by Tapatalk

ya. i tried that one too just in case to i knew for certain it was on their end and not something with the phone. nice program.
sadly... no help. there's no way i'm going to convince them to do anything different than what they're doing now. when i say i work for a corporation, i mean i work for a CORPORATION. LOL. it's frikin huge with tons of employees, all over the world. that makes me a tiny little bug. LOL. when i made my call to IT they wouldn't even talk to me about anything email-cellphone related since i'm not high enough to even be considered for a corporate issued BB. LOL.
i do have one more chance. i can't remember what options are available in BIS, but my wife is going to take over my storm1 now that i have the new incredible. we're going in today to make the swap. my hope is that i can set my work email up in BIS as i did before but then auto forward it to a gmail account from within BIS. will be nice if i'm able to do this though it's still stupid that they don't let their frontline workers have access from their personal cellphones.

well, i made a bit of progress today. i still haven't connected yet, but after adding my account to BIS i was able to view the email server it uses to connect to the exchange server which is different from the one i was using before.
that said, i'm not getting that security msg i was getting before. now, though, i keep getting a message saying i can't be authenticated. i've tried lots of different options for the username to see if i could get in with no luck. any thoughts? i feel like i'm closer... but still so far away. thanks for the help!

cyberstraz said:
If you can get your exchange administrator to agree to allow Activesync connections for retrieving mail, you could use an app like Nitrodesk's Touchdown v5 (for 2.0 and above).
Click to expand...
Click to collapse
Personally, I like the one built in to incredible more than the touch down app. I can see it all using the HTC widgets in Sense. Its very nice.

found a work around i thought i'd share. it's not great by any means, but it lets me view work email on my phone.
i setup a seperate gmail account just for work. then in outlook on my work computer i added the gmail account as an imap. then i created a rule to copy all incoming mail to the gmail inbox folder in outlook. this then syncs (obviously) with the gmail account and i pull the gmail to the phone through the native gmail app. it requires me leaving my computer at work on 24/7 but it's the only solution i could come up with for the time being.

Can anyone confirm if the incredible deals with the issues raised in this post ? code.google.com/p/android/issues/detail?id=4475 e.g. remote wipe/Simple Pin request etc?
Thanks.

[Q] Hotmail

Hey guys,
Anyone knows how to sync hotmail with the DHD email app? cuz when i delete mails from the DHD app, it doesn't touch the mail on Hotmail.
Thanks alot.

When you set up account use the following settings:
Type: Microsoft Exchange ActiveSync
Username: [email protected]
Password: yourpassword
Server: m.hotmail.com
Use SSL: Yes
That will sync fully with Hotmail including contacts/calandar (optional).

sorry but i think i did something wrong cause it din work. after setting up, i tried to delete a message from the mail app. however it did not delete from hotmail. after i delete via the mail app, i get a new email notification about the email i just deleted. sorry for the trouble but can i get more specific instructions? and how to delete the old account?
Thanks in advance.

Hi, I've just given this a try and I can get my hotmail account up, however a couple of things don't seem to be working correctly or differently from the pop settings I previously used for Hotmail:
1) Every time I open my email the screen is blank, it then populates the emails, it does this every time I go back in, it appears like it's re-downloading them, but I'm not 100% sure, when using the pop settings you enter email and the previously sync'd emails are still there.
2) the account keeps re-syncing even though I have the 15 minute option set up rather than the push email (I'll try this option later). Every time it re-syncs it blanks the inbox and re-populates it.
3) once re-populated I can read and delete emails, however after a few seconds (maybe a minute) it re-syncs and all emails are unread, and any deleted emails re-appear.
the settings i'm using are:
Microsoft exchange activesync,
email address: [email protected]
Server address: m.hotmail.com
Username: [email protected] <-- this defaulted to just X, I had to enter the @hotmail.com for it to work
Password, and left a tick in the "this server requires an encrypted SSL connection" box.
There was a box for Domain, but I left this blank.
I'll give push email a try and write again once I have.

I've just tried the push option, and it works a treat!
None of that re-syncing, and my inbox isn't blank / require re-downloading every time I go into my mail.
Deleting emails on my phone now deletes them from my hotmail inbox as well!
Thanks for finding the settings!
Hope this works as well for other people.
Grim

Push is the same as putting it on manual in the update schedule right? Trying to do the same on my live account as the i just noticed that new e-mails that i have read via my laptop are being sent to my phone as unread.
Username: [email protected]
Password: yourpassword
Server: pop3.live.com
Use SSL: Yes

grimbola said:
I've just tried the push option, and it works a treat!
None of that re-syncing, and my inbox isn't blank / require re-downloading every time I go into my mail.
Deleting emails on my phone now deletes them from my hotmail inbox as well!
Thanks for finding the settings!
Hope this works as well for other people.
Grim
Click to expand...
Click to collapse
Got same problem you had! Wich 'push option' did you tricker? Where can i find it?

I gave up trying to get Hotmail to play nice ages ago.
I just use Gmail to pickup my pop Hotmail.
Keeps it simple and it works.. ^_^

@Outlook.com email

I just snatched a outlook email, and I was trying to sync it to the native email client and for reason it doesn't work. Has anyone else had this problem?
Sent from my Galaxy Nexus using xda app-developers app

ferndom said:
I just snatched a outlook email, and I was trying to sync it to the native email client and for reason it doesn't work. Has anyone else had this problem?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Oh yes, I spent over an hour online trying to make that work, and even called up my school's tech support desk. No luck.
I tried on the droid email app, another one I can't remember, and k-9. I couldn't make it work. I eventually synced it to my gmail, tagged all the mail coming in TO that address into it's own folder with a filter to bypass inbox, they have settings and whatnot for all that, you'll also be able to send email as that email address without logging into outlook. I haven't tried that last part on the native, I've just been using k9. It's like I have two separate email addresses in one app,

I have a hot mail alias still in outlook dunno if it matters but I used under domain \[email protected] and for server m.hotmail.com which the email app changed to snt-m.hot mail.com.
Also this is configured as exchange.
Anyhow its working.

ok, here is the solution.....
Add email account
First type in your new renamed email address : emailaddress @outlook . com and password : your password.
Hit next and select POP.
Now follow the settings below.
Incoming settings:
username: emailaddress @ outlook . com
password: your password
pop3 server: pop3.live.com
port: 995
security type: SSL/TLS
Delete email from server: never
Outgoing Settings:
SMTP Server: smtp.live.com
Port: 587
Security Type: STARTTLS
Require Sign-in: YES
Username: same as username above
Password: same as above
VOILA !!!!
hit "thanks" if it works.., its free

Yahoo Mail - Login Failed

I had yahoo setup on HOX all good.
Yest got the update and have been getting the message "Login Failed"
So i did the normal, going to apps and clicking on clear data
set up the account again and same thing
Fortunately my exchange is working which didnt work before the update.
is there any different imap settings i can use to get this going please?
Need Help

santoshrane said:
I had yahoo setup on HOX all good.
Yest got the update and have been getting the message "Login Failed"
So i did the normal, going to apps and clicking on clear data
set up the account again and same thing
Fortunately my exchange is working which didnt work before the update.
is there any different imap settings i can use to get this going please?
Need Help
Click to expand...
Click to collapse
try in my signature?

dan281082 said:
try in my signature?
Click to expand...
Click to collapse
dan281082
Your configuration seems fine; however I have a different one and am using SSL connections instead with the following setup for all my yahoo mail accounts:
IMAP Server: imap.mail.yahoo.com
Security Type: SSL
Server Port: 993
SMTP Server: smtp.mail.yahoo.com
Security Type: SSL
Server Port: 465
Also, I think that if you use the default HTC client, then it configures the server setup automatically via HTCs servers. So that should always work for the OP.

I tried pop settings as set on my laptop without SSL n it worked.
Will try both your settings and experiment