Try it yourself, G4 unable to autoconnect to any open WiFi ('internet unavailble') - G4 Q&A, Help & Troubleshooting

I would like to invite everyone to try if they have the same problem
For me, I have done a lot of testing, and I have found that, with any open WiFi hotspot (ones doesn't require wifi password to connect, with captive login or not), even G4 saved the network, half times it won't autoconnect.
When you go into wifi setting, the network is there, and there is an message below the nextwork saying:
"internet is unavailable, cannot autoconnect"
But if you tab it manually, it will connect and fine. I tested it with multiple hotspots and all have the same problem. I tried all different ways like delete the networks and re-add, nothing works.
Any of you have same problem please confirm below and let us know if you have found a solution, this is yet another ridiculous problem LG4 has and not fixing it, who are they to decide internet is available or not on a wifi hotspot?
my G4 is 812 10c

Any one encounter the same problem?

Yes I have this issue also. Don't know what would be causing the problem
Sent from my VS986 using Tapatalk

Thanks for confirming,
Very annoying issue and I am surprised it hasn't be raised and discussed in here.
For me it is way worse than occasional touch issue
Any solutions will be appreciated
chubbrock said:
Yes I have this issue also. Don't know what would be causing the problem
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse

I can confirm I have the same issue with mine. Very annoying.

Thanks for confirming, again showing it's not an isolated instance.

Is this issue only for Hotspots? Or any Wifi device? I ask, because I don't see a problem with my WiFi router at home.

raravi said:
Is this issue only for Hotspots? Or any Wifi device? I ask, because I don't see a problem with my WiFi router at home.
Click to expand...
Click to collapse
For me it is only for open Wi-FI (no password required to connect), the tend to be public hotspots.

offall said:
For me, I have done a lot of testing, and I have found that, with any open WiFi hotspot, (with captive login or not), even G4 saved the network, half times it won't autoconnect.
Click to expand...
Click to collapse
That underlined bit is interesting.
so it seems this only occurs with open networks ie ones that don't require a userid/pass.
otherwise you have no problems connecting when there required login is required and is saved already.
eg. your home wifi ?
some more reading led me to this post.

My G4 doesn't have any problem with the open network at my work. It connects automatically as soon as I drive in the parking lot, if I leave and come back, as soon as I'm in range it re-connects just fine.
Sent from my VS986

Have we considered this might be done on purpose as a safety thing?
You shouldn't want your phone/laptop connecting to any OPEN network automatically that you haven't vetted. This is how scammers skim passwords, etc., by offering 'free' wifi hotspots in busy areas.

waylo said:
Have we considered this might be done on purpose as a safety thing?
You shouldn't want your phone/laptop connecting to any OPEN network automatically that you haven't vetted. This is how scammers skim passwords, etc., by offering 'free' wifi hotspots in busy areas.
Click to expand...
Click to collapse
Not quite, it happens on open networks that I have connected to before i.e. saved and as you put it vetted.
Connecting to saved networks that are passkey protected works fine.

Yes that's right, for me the network that requires password has no problem to auto connect
And the post you linked for refresh DHCP, I tested and it doesn't solve the problem
One Twelve said:
That underlined bit is interesting.
so it seems this only occurs with open networks ie ones that don't require a userid/pass.
otherwise you have no problems connecting when there required login is required and is saved already.
eg. your home wifi ?
some more reading led me to this post.
Click to expand...
Click to collapse

Then there is no problem here is there ?

I also have this problem.
To clarify, my situation is for open wifi where the provider redirects you to a webpage where you click "ok" or "accept" to proceed.
The first time I connect, it's fine. But, when my phone tries to auto-connect the next day, it gives the error described. So, I have to manually open up wifi connections, view the list, select the wifi name, and connect.
So it works fine after some manual intervention, but there is a bug I think in how the G4 handles these types of open wifi connections, once they are saved in the phone's history and you try to connect again later. So there is a problem here, but it's somewhat nuanced and easy to miss.

KingFatty said:
I also have this problem.
To clarify, my situation is for open wifi where the provider redirects you to a webpage where you click "ok" or "accept" to proceed.
The first time I connect, it's fine. But, when my phone tries to auto-connect the next day, it gives the error described. So, I have to manually open up wifi connections, view the list, select the wifi name, and connect.
So it works fine after some manual intervention, but there is a bug I think in how the G4 handles these types of open wifi connections, once they are saved in the phone's history and you try to connect again later. So there is a problem here, but it's somewhat nuanced and easy to miss.
Click to expand...
Click to collapse
Your description sums up the situation well.

Doing what you want could create a problem of another sort. read this.
http://android.stackexchange.com/questions/64380/stop-wifi-connecting-to-open-networks

No this is not the same.
i only want G4 to autoconnect to network I saved before, meaning the one i have used before and want to use it again.
The problem you are referring to is having android auto connect to random networks, which of course should not happen.
Also G4 currently does not connect to open wifi that doesnt require login either. Even it clear have good internet connection, it wont reconnect, which is clearly a bug
One Twelve said:
Doing what you want could create a problem of another sort. read this.
http://android.stackexchange.com/questions/64380/stop-wifi-connecting-to-open-networks
Click to expand...
Click to collapse

offall said:
No this is not the same.
i only want G4 to autoconnect to network I saved before, meaning the one i have used before and want to use it again.
The problem you are referring to is having android auto connect to random networks, which of course should not happen.
Also G4 currently does not connect to open wifi that doesnt require login either. Even it clear have good internet connection, it wont reconnect, which is clearly a bug
Click to expand...
Click to collapse
see this is where it gets tricky, that post was referring to networks set up by a telco around the city. the ssid is the same its not a random network. This is exactly what you want.
you accepted it when you were in location a, now you are at location b and want to connect. so it should connect automatically ie no different than if you were to return back to location a.
You said home wifi works, so leaving wifi on, walk out of range and then come back in range and it connects automatically. And you expect the same behaviour with an open wifi that you accepted prior.
Way i understood it is that guy is complaining about what you want with open wifi

Thanks for clarifying.
I went back to re-read the post you pointed out. OP of the thread wants to block all the open wifi hotspots with paywall. It is not because he/she used one paywall network work in location A and doesn't want to use it again in location B. OP never used the paywall network (because it charges) and doesn't want to ever connect to it again, in that case, delete it from the saved network list should solve the problem.
In fact, Op also wants to use non-paywall open wifi, which is same as what I want here with G4. We both have the same need, which is auto re-connect to known, used, and trusted network. Here is exactly G4 cannot do and clearly having a problem. As I said before, even for network that is open, no paywall, and no log in required, G4 simply cannot auto connect, and claim "internet is unavailable", which is false and need to be fixed. Furthermore, even if there is a captive login, G4 should not refuse to auto connect before informing user so. While LG clearly has no problem sending tons of notification for their bloated LG smart notices, right now there is no single notice about WiFi auto connect failure, you will only discover the problem after you open WiFI set up page.
I copied OP's own words from the other thread FYI
"here are random open wifi networks everywhere that allow my Android to connect to their network but won't give internet access because there is a paywall"
"There are a wide variety of providers like BTOpenZone. I'd like to block them all, adding exceptions if I ever find a non-paywall connection"
One Twelve said:
see this is where it gets tricky, that post was referring to networks set up by a telco around the city. the ssid is the same its not a random network. This is exactly what you want.
you accepted it when you were in location a, now you are at location b and want to connect. so it should connect automatically ie no different than if you were to return back to location a.
You said home wifi works, so leaving wifi on, walk out of range and then come back in range and it connects automatically. And you expect the same behaviour with an open wifi that you accepted prior.
Way i understood it is that guy is complaining about what you want with open wifi
Click to expand...
Click to collapse

Related

Problem connecting to Wi-Fi

Ok.. now that ive had time to cool off, here is the problem.
I work at a University. On a laptop, connecting to the Wi-Fi is a fairly painless process. Its a secure network, so it requires us to use our credentials (ie, our network login/pass phrase) to even connect to the Wi-Fi. Note that when i say pass phrase, that means its farily longer than a standard password. My own is somewhere in the neighborhood of ~20 characters.
The problem with my Touch Pro 2, lies in the final process of connecting to this network, where it will ask me for this information (login, password, domain). I get about 6 characters of my password in, before it pops up a message saying "Unable to connect", as if it thought i was done typing and went ahead and tried to connect.
Heres more info.
Auth: WPA2
Encryp: AES
EPA type : PEAP
Ive tried using Portrait keyboard, Landscape keyboard, and hardware keyboard.
edited for more info.
Seriously? NOBODY else has had this problem?
damn
my touch pro2 has this problem,too
anybody help us
I have connected to 3 Wi-Fi' with passwords of 8-10-12 characters and have no problem so far. Try making sure wifi is off before connecting??...Tj
TrekkerJmm said:
I have connected to 3 Wi-Fi' with passwords of 8-10-12 characters and have no problem so far. Try making sure wifi is off before connecting??...Tj
Click to expand...
Click to collapse
umm.. then how will i see the network?
The issue is, in the way it asks for it. Its not something i can make a cert or something i can type before hand. Only thing i can do is try to connect, the Network will then ask me for a log in. If i manage to get it typed in, in time, i can save it and it will hold for a bit, until something happens like the network goes down. Which then, removes the saved log in, and i have to do the whole dam process over again.
No problem here and I use 20-character network keys on my WPA or WPA2 encrypted wireless networks (I manage or maintain several of my friends or clients networks)
Can you add and configure a connection to your network by pretending it to be a hidden network (non-broadcasting SSID)?
changing to hidden didnt work.
Ive also tried going into the Advanced settings, and on the LEAP tab, entering in my information manually, but when i do that and try to connect, it attempts to, then stops, tried to connect to a saved network that isnt in range, then stops like it didnt find anything.
LEAP - you need to configure to a domain network?
How did you try configuring for a hidden network?
Mesquire said:
LEAP - you need to configure to a domain network?
How did you try configuring for a hidden network?
Click to expand...
Click to collapse
Aye, we use a domain, and i have that info typed into it.
I just went though the network settings and check the box that it was a hidden network?
still having this issue. Trying to use the Enroll section by typing in my creds doesnt work, as it just tries to connect, sits for a second, then disconnects. At some point id like to try a cooked rom, but not gunna do that for a while (least till i read over it a couple more times) and even then can't guarantee the new rom wont have the same problem.
Any other suggestions?
bump-bump-bump
nobody know how to fix this hua
Anyone have any new info about this? i still cant type my password in fast enough..
Is their anyway to get it to WAIT for me to hit connect before actually trying to connect?

BAN BT OpenZone

Hi Guys
We have recently had BT open up a Wifi ripoff spot. My Desire seems to like it and is willing to connect to it rather than the 3g network. The wifi spots are unsecured and direct you to the Payment page.
Is there a way to ban this wifi spot so that it will still auto connect to all my other wifi spots that I added myself?
Thanks in advance
Have you taken it off of your remembered hotspots list? If not go to setting, wireless and networks, wireless or WiFi then it should give you a list of remembered hotspots. Click on a hotbot and the option to forget should pop up
Sent from my HTC Desire using XDA App
hi mate i have seen this option but did assume it would just find it again anyway. Does the network go on some sort of hidden blacklist once you tell it to forget.
oh I am going to try it anyway btw and thanks very much for the reply.
If you connect to an open network, it will always try to reconnect to it again once you are in range. So, you need to "forget" the network - it isn't blacklisted and you can still connect to it again if you wish, but it won't try to auto-connect all the while it is "forgotten".
Regards,
Dave
Sorry for opening up this old thread, but I have a issue in the same line, altho fundamentaly diferent:
I have a number of accessible networks within my range. I have a small issue with the auto connect. Is it possible to have the phone remember the network settings for networks, but NOT auto-connect to them?
Or make an ordered list with most preferred AP on top? When I'm in my garage, signal strength make the phone conect to my neighbor (I have his network in my list too, as I often visit and then uses his AP), but want my own LAN and shared folders accessible...
Not sure you guys get my meaning. It wasn't very well written, but I hope you are able to help?

WiFi issues

Is anyone else having WiFi issues? Like my phone won't connect to public WiFi like at McDonald's or Kohl's or any place I open the WiFi settings pick their WiFi and right away it says 'failed to connect'. Even at my house it'll connect and after awhile nothing will load. Facebook, websites they just keep showing that their loading but never do. I have reboot to get it to work, and I'm on stock everything.
garcijua said:
Is anyone else having WiFi issues? Like my phone won't connect to public WiFi like at McDonald's or Kohl's or any place I open the WiFi settings pick their WiFi and right away it says 'failed to connect'. Even at my house it'll connect and after awhile nothing will load. Facebook, websites they just keep showing that their loading but never do. I have reboot to get it to work, and I'm on stock everything.
Click to expand...
Click to collapse
Try to reboot router/modem at home. do already tried to do a factory resert?
garcijua said:
Even at my house it'll connect and after awhile nothing will load. Facebook, websites they just keep showing that their loading but never do. I have reboot to get it to work, and I'm on stock everything.
Click to expand...
Click to collapse
I'm having this part. Every now and then, especially when I leave my home wifi range for a bit then come back, the wifi will connect, but websites. email, etc will load forever and never get anywhere. I find that I don't need to reboot the phone entirely though. I just have to disable Wifi and then reenable it again. After that, everything will work correctly, but it's still not supposed to do this.
I have tried cycling the router's power several times, and it never fixes it. It's all phone related for me. Other than this though, everything else seems to work fine except for text messages occasionally taking forever to send (another issue for another thread).
I've tried rebooting the router but it does nothing. When things won't load on my phone my sisters phone works fine. Its just this phone.
garcijua said:
I've tried rebooting the router but it does nothing. When things won't load on my phone my sisters phone works fine. Its just this phone.
Click to expand...
Click to collapse
Hmm, we could try some troubleshooting steps.
1.) Go to Setings>Networks>Wi-fi>Advanced Wifi
-Make sure "Internet unavailable" setting is unchecked under notifications then under "Useful Settings", try first to set "Keep Wi-fi on during sleep" to always, and leave unchecked "wifi signal weak" as well as "Allow Wi-fi scanning"
2.) You may want to change DNS settings of the phone
-Download a DNS changer app (set DNS, And DNS changer, Override DNS, etc). Next, try setting primary DNS to 8.8.8.8 and secondary DNS to 8.8.4.4 (Those are Google's public DNS)
3.) In terms of browser usage, you may want to observe on which browser (stock, or 3rd party such as chrome), does the issue occur more frequently. Then go to that browser's settings and do some re-configuration.
4.) If the problem is more evident when you connect to your home network, you may want to access your wireless router settings and change some settings such as the wifi channel, rts threshold, etc.
5.)By the way, what phone model are you using, and is it tied up with a carrier network?

[Q] Wireless Issues with Note 4

Has anyone experienced issues with Wireless?
I will be connected to a wireless network, can disconnect and reconnect just fine, everything seems to be working, but if I open an app that is trying to load data, it does nothing, as thought I have no connection. I have tried turning it off and on, forgetting the network(s) and reconnecting and the only thing that ever fixes the issue is a restart of the phone. Once I restart it will work just fine until the next "blip" in the radio.
Thanks in advance,
Zach
Yep, I have this issue but only when connected to my WiFi extender. Connecting to the main router works fine.
Just to add info, I connect to a Samsung Verizon Extender every day since owning the Note 4 and have no issues.
I also have never had any issues like the OP mentioned. I would start looking at apps you have installed.
Remove and test and so on. I did a quick search and did not find this to be any known issue.
rusty.gh said:
Just to add info, I connect to a Samsung Verizon Extender every day since owning the Note 4 and have no issues.
I also have never had any issues like the OP mentioned. I would start looking at apps you have installed.
Remove and test and so on. I did a quick search and did not find this to be any known issue.
Click to expand...
Click to collapse
My issue exist on both me and my wife's note 4. Both exhibited this issue from the initial setup. It's unfortunate and annoying. If it weren't for the camera and s-pen I would've already gone back to my M8.
mlin said:
My issue exist on both me and my wife's note 4. Both exhibited this issue from the initial setup. It's unfortunate and annoying. If it weren't for the camera and s-pen I would've already gone back to my M8.
Click to expand...
Click to collapse
I found this, maybe it will work, sorry you are having troubles.
Problem: Wi-Fi connection
Every time a new smartphone is released there are a lot of reports about problems with connecting to Wi-Fi networks or maintaining good Wi-Fi speeds. Here’s what to try if it happens to you:
Potential solutions:
Try turning your Note 4 and your router off for a couple of minutes. Now turn them on again and retry the connection.
Take a look in Settings > Power saving and make sure that low battery life isn’t restricting your Wi-Fi.
Try forgetting the connection, choose your router in Settings > Wi-Fi and Forget. Enter the details again.
Try the free Wi-Fi Analyzer app and see if the channel you’re using is crowded. Change to another channel if it is.
Take a look at the settings on your router. Make sure that MAC filtering isn’t on, or add your Note 4’s MAC address, which you’ll find in Wi-Fi > Settings > Advanced.
Make sure that your router firmware is fully up to date.
Read more: http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/#ixzz3LKnOnxM8
Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
None of these work. Restarting the phone always works.
rusty.gh said:
I found this, maybe it will work, sorry you are having troubles.
Problem: Wi-Fi connection
Every time a new smartphone is released there are a lot of reports about problems with connecting to Wi-Fi networks or maintaining good Wi-Fi speeds. Here’s what to try if it happens to you:
Potential solutions:
Try turning your Note 4 and your router off for a couple of minutes. Now turn them on again and retry the connection.
Take a look in Settings > Power saving and make sure that low battery life isn’t restricting your Wi-Fi.
Try forgetting the connection, choose your router in Settings > Wi-Fi and Forget. Enter the details again.
Try the free Wi-Fi Analyzer app and see if the channel you’re using is crowded. Change to another channel if it is.
Take a look at the settings on your router. Make sure that MAC filtering isn’t on, or add your Note 4’s MAC address, which you’ll find in Wi-Fi > Settings > Advanced.
Make sure that your router firmware is fully up to date.
Read more: http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/#ixzz3LKnOnxM8
Follow us: @digitaltrends on Twitter | digitaltrendsftw on Facebook
Click to expand...
Click to collapse
Thanks. Funny you should post this, I read it right after I posted here and was planning to check out the MAC filtering when I get home. Weird thing is this: My phone connects to the main router fine, with zero issues of any kind. We have a WiFi-extender by NetGear. My phone will connect to it, but will not exchange any data. My computers, HTC One, and my wife's old S5 all connected to the extender fine. Now, neither of our N4's will properly connect to it. It certainly doesn't seem like an issue with the extender, but that's not to say it isn't possible, and I sure hope that it is and not an inherent problem with the phone. Will try some troubleshooting tonight and report back.
I've run into an issue with the wifi since getting my Note 4 last Friday. The problem I am having is it will connect to my wifi network without any issues, but after a while (it could be 2~8 hours) my note4 will lose it's connection to the wifi router and not be able re-connect until I reboot the phone. I have a dual band ASUS router with the latest firmware, when the note4 craps on itself with the wifi, the wirelessG connection will keep asking for the password and come up with "authentication error" and the wirelessN connection will come up with "unable to obtain ip address"
When the note 4 has this issue, my router log shows "Dec 9 16:54:28 kernel: eth1: received packet with own address as source address", checking further into the logs on the router, this didn't start popping up until I got the note 4. I am hoping it is a software issue, Verizon did however confirm that there is an update coming out the the next few days to address a wifi performance issue...
I have other wireless devices that use both wireless G & N and don't have any issues, i've rebooted the router a few times even though that is not the problem. I even hooked up a different router to see if that would help, but the same problem is still there.
After playing around with different settings, I have yet to find a solution to this problem. Verizon support has me running the phone in safe mode to see if it's an app causing the problem.....
Are you by any chance using 5 GHz on your router? I am having issues with 5 GHz connections and no issues with 2.5.
admiral70 said:
Are you by any chance using 5 GHz on your router? I am having issues with 5 GHz connections and no issues with 2.5.
Click to expand...
Click to collapse
I've been trying both and it has the same issue with either
zmorrow80 said:
Has anyone experienced issues with Wireless?
I will be connected to a wireless network, can disconnect and reconnect just fine, everything seems to be working, but if I open an app that is trying to load data, it does nothing, as thought I have no connection. I have tried turning it off and on, forgetting the network(s) and reconnecting and the only thing that ever fixes the issue is a restart of the phone. Once I restart it will work just fine until the next "blip" in the radio.
Thanks in advance,
Zach
Click to expand...
Click to collapse
Maybe the the new update fixes this issue?
http://www.verizonwireless.com/dam/support/pdf/system_update/benefits-galaxy-note-4-12-9-14.pdf

How to turn off auto connect to WiFi??

My phone is always connecting to WiFi connections automatically (as they come in range).
I don't want it to. I only want it to automatically connect to the ones which I specify (my home, my office...).
How can I configure to only connect to the networks which I specify?
raphilevine said:
My phone is always connecting to WiFi connections automatically (as they come in range).
I don't want it to. I only want it to automatically connect to the ones which I specify (my home, my office...).
How can I configure to only connect to the networks which I specify?
Click to expand...
Click to collapse
you know, i don't have that behavior, my phone only connects to networks it remembered.
In the list of available wifi networks the remembered ones are at the bottom. If I hold down and select 'forget network' then they go away.
easy rhino said:
you know, i don't have that behavior, my phone only connects to networks it remembered.
In the list of available wifi networks the remembered ones are at the bottom. If I hold down and select 'forget network' then they go away.
Click to expand...
Click to collapse
My list of available wifi shows maybe about 100 or more entries. How can I delete them all?
I have Cricket wireless service. I had initially installed a cricket app for managing wifi and I believe it may have added all of those wifi connections. I wonder if this has somehow messed up my phone. I have since deleted the app, but the problem still persists. :crying:
Well I guess deleting one at a time would work eventually
easy rhino said:
Well I guess deleting one at a time would work eventually
Click to expand...
Click to collapse
That clearly is not a realistic option as it would take me a very long time to delete that list. I also don't believe that it will fix the problem. Every time I pass a WiFi network it will just get added to the list again.
Just the other day, I was sitting on a bus and we were driving alongside another bus which offered WiFi to its passengers. My phone automatically tried connecting to the other bus's WiFi.
Does anyone know how to configure this, so that I only automatically connect to the WiFi networks that I specify? This is making using my phone with this version of Cyanogenmod very frustrating.

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