No mms on 6.0 or 6.0.1 - Nexus 5X Q&A, Help & Troubleshooting

OK Nexus 5x users. I have searched the web, I've searched the forum, I've searched everywhere I possibly can think of and still can't find a solution. I am on AT&T. I had an iPhone 6s before I bought my Nexus 5x, But from day one I'm not able to receive MMS messages consistently. Everything over 160 characters I don't get. I've tried everything I possibly can find, to no avail. I've messed with APN's, I don't have push bullet installed, I don't have any other text messaging app installed. I still have my iPhone 6s, and I've gone in and disabled face time as well as iMessage and iCloud, so on and so on and so on. I've even tried multiple text messaging apps just to see if that would help. I've installed two different operating systems, however both of them are based on 6.0 .1. For what ever reason no matter what I try no matter what I mess with I can't get any text message that are 161 characters or more to come through. When I reset phone to stock, I can get them to come through for about one minute and then I no longer can get them. I don't install any other apps and they just stop coming through. If I put my Sim card back in the iPhone 6s and make a few texts and then disable iMessage and FaceTime and iCloud again, I can get MMS messages for about one minute and then they stop coming through again. I can send MMS messages just fine I just can't receive them. I see multiple posts on the Internet about this issue with marshmallow. It seems like everybody is able to solve it, "but me". Does anybody on this forum have any idea what I can do to solve this issue?
Sent from my iPhone using Tapatalk

sorry, are you on custom rom or stock now?

I was having mms issues in verizon. Incoming Mms were delayed for days. None of the recommended apn settings helped, switching between messenger and hangouts saw no change, turning wifi on and off, etc.
I set the apn to restore defaults and now it seems to work, when mobile data is on. Doesnt work when just wifi is on.
Question, is mms over wifi even a feature on Verizon? My Galaxy S4 did not send or receive mms if mobile data was off, one annoying feature because I usually just leave wifi on when home.
But then through some verizon update i could send and receive mms with mobile data disabled, I think it would switch mobile data on momentarily when an mms was incoming or outgoing.
So is there a way to get mms to work with mobile data off on the 5X on verizon?

joelbnyc said:
I was having mms issues in verizon. Incoming Mms were delayed for days. None of the recommended apn settings helped, switching between messenger and hangouts saw no change, turning wifi on and off, etc.
I set the apn to restore defaults and now it seems to work, when mobile data is on. Doesnt work when just wifi is on.
Question, is mms over wifi even a feature on Verizon? My Galaxy S4 did not send or receive mms if mobile data was off, one annoying feature because I usually just leave wifi on when home.
But then through some verizon update i could send and receive mms with mobile data disabled, I think it would switch mobile data on momentarily when an mms was incoming or outgoing.
So is there a way to get mms to work with mobile data off on the 5X on verizon?
Click to expand...
Click to collapse
My 5X does not send mms with mobile data turned off. My S3 was exactly the save before this phone. I'm on Verizon, stock rooted with Ex kernel installed. This didn't work on stock OOTB either. I get notifications if I receive mms and I just turn on my data at that point to download them, if it isn't enabled.
Sent from my Nexus 5X using Tapatalk

Since you are coming from the iPhone...I wonder if you have to de-register your number from imessages server?
https://selfsolve.apple.com/deregister-imessage

Related

[Q] WiFi (Calling and regular) and SMS/MMS issues...

I cannot SEND SMS on WiFi calling IF I am set to Cellular preferred but connected to WiFi calling. I do recieve.
IF it is set to WiFi Preferred then I can send and receive SMS.
Sending/receiving MMS is a No Go on any WiFi calling and even when on Cellular calling IF I am connected to a WiFi network.
My Galaxy S4 did not have these issues! Its very... annoying. Anyone have experience in this?? Will there be an update? Is there anything I can do?
I am not yet rooted (still in the lets make sure this crap works first phase).
There is an app on Play Store called Tweakker. It will help build your APN by Carrier. At the end you will see the APN it set up and your default. You can compare the two. Select the one you want to use.
Some third party apps are having MMS issue, Handcent just fixed their app. Are you using stock to send MMS?
Sent from my rooted Note 3 (N900T) using XDA Premium
smaisonville said:
There is an app on Play Store called Tweakker. It will help build your APN by Carrier. At the end you will see the APN it set up and your default. You can compare the two. Select the one you want to use.
Some third party apps are having MMS issue, Handcent just fixed their app. Are you using stock to send MMS?
Sent from my rooted Note 3 (N900T) using XDA Premium
Click to expand...
Click to collapse
I use GoSMS, have for a long time. Ill try the Tweakker and stock messaging for the MMS. I am still confused as to why it would NOT send SMS if set to Cellular preferred but will if set to WiFi preferred. Either way the Wifi Calling is active on the same network.
madwolf27 said:
I use GoSMS, have for a long time. Ill try the Tweakker and stock messaging for the MMS. I am still confused as to why it would NOT send SMS if set to Cellular preferred but will if set to WiFi preferred. Either way the Wifi Calling is active on the same network.
Click to expand...
Click to collapse
Very odd issues all the way around while using wifi calling. MMS will come in but I get blank messages in stock and gosms BUT the pics so fine in hangouts.
Oh, and I started dropping INCOMING calls at 1 min 26 seconds. I think I saw something about that in another thread...?
Ive turned off the wifi calling except here at work where I mostly use it for texting in the office. As long as its wifi preferred lol.
Its very annoying. Especially since my S4 did not have these issues (though the call quality was abysmal, at least the Note 3 improved that)

MMS problems

Is anyone else having MMS issues? I can never get MMS messages to send. Its rather annoying. I've heard of people adding a custom APN but my button to add an APN is greyed out.
The only thing I can do is toggle airplane mode a few times to get the messages to go through but it doesn't always work
Went to the sprint store today and they were baffled.
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
tyler.frost92 said:
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
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Click to collapse
Awww! Awesome.
Mig1234 said:
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
Click to expand...
Click to collapse
that's what i did after update picture would not go through and text takes a long time to send
cleared app cache and data
all is right in the world with sms
I have had a similar issue and it was fixed by turning wifi off and the message would send
My APN settings can't be edited. It doesn't let me edit, only create NEW APN's. I have my MSL and still cant change my APN settings. I could use the hotspot on the S6 SM-G925P. I'm currently non-rooted due to the recent 5.1.1 Firmware version update. Thanks.
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
balistic2 said:
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
Click to expand...
Click to collapse
My experience has been the same since S2 also. Read all the MMS threads. Tried all kinds of changes to APNs. Most of the time I was running CM and blamed it for the issues. Finally tried Textra to find no problems with MMS. My conclusion was Hangouts. You can follow this Google thread if you have a couple hours to spend. All breeds of Hangouts users with same problem, with very little response from Google. My hope was for Hangouts to be for Android what imessage is to IOS. No such luck, but still hopeful. Until then, I use Textra with no problems.
I've been attempting to use XHangouts and the APN splicing feature to get Hangouts 4 to send / receive MMS through my carrier number, and no dice. Has anyone gotten this working on the Sprint S6? I'd, in theory, love to be able to use Hangouts for both the new Voice group chatting AND normal MMS functions but it seems like I can either downgrade to Hangouts 3 or deal with using another SMS client for carrier MMS.

MMS problems

Am I the only person experiencing MMS problems? I have always had MMS problems, pictures won't download, MMS won't send. I have been running mostly CM or other custom roms on my S4 for several years. I attributed my problems to the custom roms, maybe APN problems. I have been running stock OE2 for a couple days on my S6, and have already had similar MMS problems. Is this just the way it is on Sprint or do I have a fundamental problem with the app I am using? I have been using Hangouts. Is there something better or is this the best I can expect? All my family members have iPhones and never have any MMS problems. Not going there, but I am pretty feed up with Sprint, android, or Hangups MMS problems.
Hey I was just about to post something about this. I believe the issue is with googles messaging apps (Hangouts or messenger). For some reason both of these apps are determined to use mobile data to send MMs. This often times flat out doesn't work and you end up with MMS messages not coming through. Even when you are connected to wifi it will still try and send the MMS over mobile data.
However if you use the stock samsungs stock messaging app MMS sends MMS over wifi and is much better at sending and receiving over mobile data.
I am not sure why this is happening. Probably something with APNs. If anyone has any suggestions on how to make googles messaging apps work well with MMS let us know !
balistic2 said:
Hey I was just about to post something about this. I believe the issue is with googles messaging apps (Hangouts or messenger). For some reason both of these apps are determined to use mobile data to send MMs. This often times flat out doesn't work and you end up with MMS messages not coming through. Even when you are connected to wifi it will still try and send the MMS over mobile data.
However if you use the stock samsungs stock messaging app MMS sends MMS over wifi and is much better at sending and receiving over mobile data.
I am not sure why this is happening. Probably something with APNs. If anyone has any suggestions on how to make googles messaging apps work well with MMS let us know !
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Click to collapse
@balistic2 thanks. I really like Hangouts, but don't like the MMS issue. I am going to switch to stock Samsung for awhile to see if it is any better.
Ya hangouts is great b/c is puts all your gchats and text into one conversation. However when I get an MMS it is awful.
Saafir said:
Trying Updating Profile to resolve MMS issues. System Update>Update Profile.
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Click to collapse
Been there done that. Tnx.
Sent from my SM-G920P using Tapatalk
Saafir said:
You should contact the carrier then ^_^
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Not if it is a hangouts issue. No problems so far on stock messenger, but too early to tell.
Ya something in Hangouts/Google Messenger doesn't use the correct APNs. To try it yourself get on wifi. Send an MMS with the samsung stock messaging app. Watch to see if your mobile data becomes active. (it shouldn't b/c you are on wifi). Now do the same thing with hangouts/Google Messenger while on wifi. Does your mobile data turn on when trying to send a MMS via a google app?
balistic2 said:
Ya something in Hangouts/Google Messenger doesn't use the correct APNs. To try it yourself get on wifi. Send an MMS with the samsung stock messaging app. Watch to see if your mobile data becomes active. (it shouldn't b/c you are on wifi). Now do the same thing with hangouts/Google Messenger while on wifi. Does your mobile data turn on when trying to send a MMS via a google app?
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Click to collapse
True!
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
carlylemiii said:
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
Click to expand...
Click to collapse
Thanks. Will give it a try.
Hi
I had the same issues as every one with not being able to send or receive mms.Believe me when i say i tried everything out there to no avail
My solution/problem was a very easy fix (after weeks of trial and error)Go to settings then data usage then turn mobile data on
you should see a graph with your usage.All you do is adjust your data usage to say 9 gig or something high and that is it
What i can gather why this works is because if your data is set at say 2 gig it restricts what can be downloaded ie mms
Good luck i hope this helps
Also try calling: ##update#
This will update your PRL and such, it could help
carlylemiii said:
I highly recommend Textra. Can't recommend it enough actually. It's smooth, pretty, and works with MMS over WiFi. Set it up like this: https://www.dropbox.com/s/9pwu3qth7x6rvxk/Screenshot_2015-07-11-10-50-45.png?dl=0
Click to expand...
Click to collapse
Been using Textra for a long time... It is probably the best app out there.

Can't send mms with wifi on, but everything else data related is fine

So I have HTC One M8 HK edition, running the most recent viper one OS, I have straight talk service with correct apn settings, and everything is working great (except soundcloud app but that's their fault) data-wise except for mms sending specifically when wifi is on. I can have wifi on and send plain text messages and make calls and all that, but i have to turn the wifi off to get mms to send or else it just says unable to send because unknown or something akin to that. It's a minor inconvenience that can be simply worked around by manually turning wifi off every time i send or receive mms, but I'd wager that there is also a pretty simple fix for this. Straight talk was no help at all, saying they didn't know why, and that's just how it works, I'd have to do that every time and there was no way to fix it. I simply can't believe that without some proof. Anyone know how to fix?
Are you using Hangouts? If so, try sending MMS via the stock Messages app instead.

MM Update: Group messaging & MMS doesn't work if wifi is connected

Hi folks,
I've got a new problem that started after I updated my D851 from (stock/rooted) Lollipop to (stock/rooted) Marshmallow.
When I'm home, I've got a decent LTE signal (ATT, though using the T-Mobile phone variant). But since I'm home, my phone connects to my wifi and uses it for data. I have no problem making/receiving calls or SMS texts to a single person at a time.
However, as long as I'm connected to WIFI (with my cellular signal present but not used for data due to the WIFI), neither MMS nor group texts work. In the stock Messages app, or the Messaging app I actually usually use, these MMS or group texts sit there as "sending..."
If I turn off the wifi, the cellular data signal is used immediately and the texts go through. Same goes for receiving MMS.
Again, this only happens since the marshmallow update that I applied a couple weeks ago.
I have not found a fix. I found lots of people complaining, and a few proposed solutions, like changing the APN so that the APN Protocol would be set to IPv4/IPv6 instead of the default IPv4. See here for that reference, though it didn't work for me:
https://support.t-mobile.com/thread/61843?tstart=0
Anybody have a fix for this? it's a real problem particularly for incoming messages. I can always toggle wifi off if I want to send something, but not knowing when something is coming in gets to be a problem. SMS from single conversations come through.
Please help me troubleshoot this. I've googled my fingers to the bone and while I've found reports of issues like this going back years, no actual solutions that work for me.
HELP!
There's one workaround so far... using Textra as the messaging app. It has an option called the T-Mobile Wifi Calling fix (in Settings/MMS/scroll down to bottom). Even though my wifi calling is set to off, since I'm on ATT, enabling this setting in Textra automatically toggles off WiFi to send MMS/group sms, and it does the same when it detects an attempted incoming MMS.
I much prefer the Google Messages app, for a variety of reasons, and I'm looking to figure out a real fix rather than this workaround. Any help most appreciated.

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