OK Google only working when phone display turned on - Huawei Watch

Okay so this started yesterday, 4/4/16
The OK Google prompt will work in terms of activating on my watch, but when I speak it wont connect to my phone and will eventually say it's offline even though there is no cloud icon showing im disconnected.
But, as soon as i turn the display on my phone on and repeat the prompt, OK google will function perfectly.
I ran a test 20 times with the phone display off and 20 times with it on. The watch was "offline" every time the display was off and worked perfectly by simply pressing the home button and turning the phone display on. I have a galaxy note 5.
Anyone else suffering the same problem?

Aydie said:
Okay so this started yesterday, 4/4/16
The OK Google prompt will work in terms of activating on my watch, but when I speak it wont connect to my phone and will eventually say it's offline even though there is no cloud icon showing im disconnected.
But, as soon as i turn the display on my phone on and repeat the prompt, OK google will function perfectly.
I ran a test 20 times with the phone display off and 20 times with it on. The watch was "offline" every time the display was off and worked perfectly by simply pressing the home button and turning the phone display on. I have a galaxy note 5.
Anyone else suffering the same problem?
Click to expand...
Click to collapse
I always thought that's how it was supposed to work? I thought the watch had to be on to "listen".

I have had a similar experience with my Note 4, but not as highly reproducible as yours. Sometimes "OK Google" did not work and showed "offline", but when I activated my phone, it worked instantly.
Samsung has some energy saving feature introduced for "battery optimization". I turned it completely off and the problem seems to have almost vanished. I think this battery optimization forces the Android Wear app on the phone to go to sleep so it won't listen anymore for incoming requests from the watch.
I also had huge delays in email reception with the battery optimization feature turned on.
So my advice: Turn it completely off and see if it solves your issue.

Related

Need help! Cant turn off tilt to wake up

I just bought it yesterday and the watch has been updated to 5.0.2. Cant find findthis settingin andoird wear app as the image attached. I live in Taiwan and pair with lg g3. Tks you guys
When you are on that screen, tap on the item that says "Asus Zenwatch Connected" and you'll see the option to adjust tilt & wake.
thank you very much for the advise I was trying to find that setting aswel.
Buggy Zenwatch keeps turning on twist to wake even though set to "Off"!
btonetbone said:
When you are on that screen, tap on the item that says "Asus Zenwatch Connected" and you'll see the option to adjust tilt & wake.
Click to expand...
Click to collapse
My Asus Zenwatch has been buggy as heck lately after the last few firmware updates. The main issue now is that the watch face lights up and comes on whenever I move or twist my arm or hand even though I've set and reset the shake to wake setting to "Off". I've tried resetting and rebooting the watch to no avail. I've noticed that the battery life on my watch has shortened now too as it does not even last a full day! I also used to be able to tap the watch face one time to wake it. Now it does not wake up unless I tap the face two or more times. Sometimes it can't wake up at all and is dead until I press the power reset button on the back of the watch.
It is also constantly vibrating every now and then every few minutes as if I got some notification or lost connection with the phone when none of those activities really happen. It just vibrates and then when I twist my arm up to look at it, it wakes up and lights up even though I have "Shake to Wake" mode turned "OFF"! WTF?
exists2wonder said:
My Asus Zenwatch has been buggy as heck lately after the last few firmware updates. The main issue now is that the watch face lights up and comes on whenever I move or twist my arm or hand even though I've set and reset the shake to wake setting to "Off". I've tried resetting and rebooting the watch to no avail. I've noticed that the battery life on my watch has shortened now too as it does not even last a full day! I also used to be able to tap the watch face one time to wake it. Now it does not wake up unless I tap the face two or more times. Sometimes it can't wake up at all and is dead until I press the power reset button on the back of the watch.
It is also constantly vibrating every now and then every few minutes as if I got some notification or lost connection with the phone when none of those activities really happen. It just vibrates and then when I twist my arm up to look at it, it wakes up and lights up even though I have "Shake to Wake" mode turned "OFF"! WTF?
Click to expand...
Click to collapse
I know you said you reset your watch, but have you done a full factory reset? That should fix just about anything wrong with it...
If that doesn't work, try to pair it temporarily with another phone or perform a factory reset on your phone. Maybe there is an app on your phone causing the watch to go haywire.
Go to setting on Zenwatch and search system update, you will go to 5.1.1, the best version I have see on this watch. Then do a factory reset.
I think this will go fine
AlanRoot said:
Go to setting on Zenwatch and search system update, you will go to 5.1.1, the best version I have see on this watch. Then do a factory reset.
I think this will go fine
Click to expand...
Click to collapse
No that was not the problem. I was already on the latest updated firmware for awhile when all this bugginess happened. Factory resetting the watch did not help.
I did finally uninstall the Android Wear and the Asus Zenwatch Manager apps and cleared those apps data and cache. Then reinstalled them. Did this several times until I got the watch to connect properly and successfully and stay connected. I adjusted all the settings on the phone app itself instead of from the Asus Zenwatch itself and that seems to have fixed my issues. Twist to wake is really "Off" now and the watch does not keep vibrating every few minutes. So hopefully this will not get corrupted again in time (as it seems to have before).

Info standby

Hi, at Christmas I received this wonderful SmartWatch.
When accesnione, I would not be wrong, I think I saw a screen asking how long the s were to go into standby after a certain period of inactivity. If I'm right I put 15 minutes.
The question is, does anyone know how to change or disable this stand? Since it is really uncomfortable then the clock off the screen. The clock is beautiful especially with the screen saver.
Obviously this feature is not to be confused with "always on screen" which is different [this is already active].
Thank you
Ouch,I can't follow your grammar sir. You might get some translation help,and cut and paste again........^^^^^^^^
the SmartWatch goes into standby after 15 minutes and turns off the screen. How can I disable this feature?
packo72 said:
Hi, at Christmas I received this wonderful SmartWatch.
When accesnione, I would not be wrong, I think I saw a screen asking how long the s were to go into standby after a certain period of inactivity. If I'm right I put 15 minutes.
The question is, does anyone know how to change or disable this stand? Since it is really uncomfortable then the clock off the screen. The clock is beautiful especially with the screen saver.
Obviously this feature is not to be confused with "always on screen" which is different [this is already active].
Thank you
Click to expand...
Click to collapse
You may have gotten a watch face that had always on set off, and it never toggled.
Try to turn always on OFF, then after awhile turn it back ON and see if you get the ambient face to show again.
rusty.gh said:
You may have gotten a watch face that had always on set off, and it never toggled.
Try to turn always on OFF, then after awhile turn it back ON and see if you get the ambient face to show again.
Click to expand...
Click to collapse
it does with any watchfaces
When I take the watch off to shower,usually 10 to 15 min,I come back out and it's all black. I tap the screen,and it comes back on in ambient mode. I think this is what your referring to. I believe this is a sort of sleep mode to save battery, due to the watch receiving no movement at all. It's a cool feature. If this is happening while still on your wrist,then there might be a problem.???
Hanger4life said:
When I take the watch off to shower,usually 10 to 15 min,I come back out and it's all black. I tap the screen,and it comes back on in ambient mode. I think this is what your referring to. I believe this is a sort of sleep mode to save battery, due to the watch receiving no movement at all. It's a cool feature. If this is happening while still on your wrist,then there might be a problem.???
Click to expand...
Click to collapse
Oh!! I know what it is....let me check but there is a setting for when the watch is off your arm to go to sleep. If you don't want that we have to set it off.... I found it, it's called "screen lock" you want to turn screen lock off..
Not it. Screen lock is when you have to draw a pattern on the watch face to unlock it,like on most phones now a days.
Hanger4life said:
When I take the watch off to shower,usually 10 to 15 min,I come back out and it's all black. I tap the screen,and it comes back on in ambient mode. I think this is what your referring to. I believe this is a sort of sleep mode to save battery, due to the watch receiving no movement at all. It's a cool feature. If this is happening while still on your wrist,then there might be a problem.???[/QUOTE
]exactly when it is not the wrist,you can turn off?
Click to expand...
Click to collapse
I found this on that topic, it says 30 minutes though. Maybe there is a time adjustment in the wear app? If not as you mentioned when you first synced up you picked 15, may have to forget and re-sync to chose again?
Tip: Letting your screen turn off when you're not using the watch will help improve battery life. If the watch hasn't moved for 30 minutes, the screen will turn off even if you have it set to remain always on. To wake your watch, tilt it or press the power button.
rusty.gh said:
I found this on that topic, it says 30 minutes though. Maybe there is a time adjustment in the wear app? If not as you mentioned when you first synced up you picked 15, may have to forget and re-sync to chose again?
Tip: Letting your screen turn off when you're not using the watch will help improve battery life. If the watch hasn't moved for 30 minutes, the screen will turn off even if you have it set to remain always on. To wake your watch, tilt it or press the power button.
Click to expand...
Click to collapse
perfect, I just wanted to change the time from 15 to 30 minutes. it's possible?
I'm thinking you would have to disconnect, and forget, then connect like a new watch to get that setting.
rusty.gh said:
I'm thinking you would have to disconnect, and forget, then connect like a new watch to get that setting.
Click to expand...
Click to collapse
but this setting I have not made by the Smartphone but SmartWatch
packo72 said:
but this setting I have not made by the Smartphone but SmartWatch
Click to expand...
Click to collapse
Yes, and we cannot find such setting. Meaning it's a one time pop up when you originally connect watch.
This is just a theory though, I do not remember mine asking this question, and I cannot find a setting for this on the watch. According to the watch notes it should be set at 30 minutes default, maybe before you try anything actually time it?
rusty.gh said:
Yes, and we cannot find such setting. Meaning it's a one time pop up when you originally connect watch.
This is just a theory though, I do not remember mine asking this question, and I cannot find a setting for this on the watch. According to the watch notes it should be set at 30 minutes default, maybe before you try anything actually time it?
Click to expand...
Click to collapse
I did restore Huawei, removed from the SmartWatch Android Wear. I restarted everything but this function has not resumed as the first time.
packo72 said:
I did restore Huawei, removed from the SmartWatch Android Wear. I restarted everything but this function has not resumed as the first time.
Click to expand...
Click to collapse
okay, now take the watch off, and time how long it takes to screen off, default should set it to 30 minutes.
rusty.gh said:
okay, now take the watch off, and time how long it takes to screen off, default should set it to 30 minutes.
Click to expand...
Click to collapse
Yes, now after recovery goes into standby after 30 minutes and not 15
Thanks

Bluetooth shuts off on its own, even while connected to Samsung Gear Live watch....

Hey y'all - hope someone can help. I'm on stock, non-rooted, att note 5. It's been working like a charm all these months that I've had it. Except yesterday, spontaneously out of NOWHERE, the bluetooth just turned itself off. In fact, it was working just fine all day, connected to my watch, got into my car and it connected there just fine. Even had a bluetooth call on the car's speaker. Left the car, and THAT'S when it happened. The BT icon just turned off (from the notification drawer). I tap on it, and it doesn't turn on. So I go into the BT settings directly, tap on the toggle switch, I watch it turn on for a split-second, then it just shuts off.
Now, here's the weird part, when I boot into safe mode, it works JUST FINE. All that happened recently were app updates, like the android wear app, but I didn't see any settings in the update that would cause this. ANYONE HAVE ANY CLUE?!
PLEASE HELP!
--Q

Bluetooth not working

Since this last update that sony rolled out to the my phone my bluetooth will not work at all. I can turn bluetooth on but I get a message that pops up immediately that says Bluetooth share has stopped with an X and close app message. If I tap close app the message disappears and bluetooth turns off and turns back creating the same problem over and over. I cannot turn off bluetooth from the quick settings bar, I have to go into settings and turn it off. Anyone else with this issue or have a workaround or fix for it?
Bluetooth notifier won`t go away
I have a problem where I have a message that pops up and says, "Bluetooth Share keeps stopping."
It has, "Close App" with an X beside it. (only option)
I tap it and it reappears a second later.
I've painstakingly gotten into settings (constantly closing this notifier) and opened Bluetooth and it`s not on so I turned it on but no difference. (notice still popping up)
So I turned it back off (no difference).
I've restarted phone (still happens).
I've turned phone off for 5 minutes and turned back on (still does it).
I've just discovered I can turn it off by sliding down from the top while locked but after a second or 2 it starts blinking so I open it and find it's back on.
Last app I installed was Torque Pro but uninstalled it when this problem arose, thinking it was trying to connect to my OBD2 scanner.
I managed to get a screen shot after many attempts but can't send it as the notifier keeps interrupting.
Wow, no idea why but it's just now stopped doing it after hours of pain.
What the hell?
PoppaChop said:
I have a problem where I have a message that pops up and says, "Bluetooth Share keeps stopping."
It has, "Close App" with an X beside it. (only option)
I tap it and it reappears a second later.
I've painstakingly gotten into settings (constantly closing this notifier) and opened Bluetooth and it`s not on so I turned it on but no difference. (notice still popping up)
So I turned it back off (no difference).
I've restarted phone (still happens).
I've turned phone off for 5 minutes and turned back on (still does it).
I've just discovered I can turn it off by sliding down from the top while locked but after a second or 2 it starts blinking so I open it and find it's back on.
Last app I installed was Torque Pro but uninstalled it when this problem arose, thinking it was trying to connect to my OBD2 scanner.
I managed to get a screen shot after many attempts but can't send it as the notifier keeps interrupting.
Wow, no idea why but it's just now stopped doing it after hours of pain.
What the hell?
Click to expand...
Click to collapse
ever tried on pc companion repair?
No I haven't.
I wasn't aware this phone used it.
All my Sony's have always installed it or accessed it the moment I plugged it in but this phone never did or needed it to exchange files so I figured it didn't use it

Notifications not showing up

Hi there
Sometimes when I receive an email the notification will not show up on the phone, that is no sound and no led notification.
However as soon as I press the power button or unlock the screen the notification will pop up.
It is almost as if the device goes to sleep state when screen is turned off.
The emails that I miss at times due to this problem are time sensitive and really important for my work.
Such delays are at times resulting in direct monetary loss.
This was never an issue on my Galaxy Note 3 from which I have upgraded.
Can anyone of you guide and assist me as to which settings need to be changed to get it to work properly.
Many thanks for your time.
I have a simmilar issue here. Some notifications show up normally, like mail and facebook, but other apps only show notifications if i have they are opened.
It's like the system is forcing close those apps.
NEERO said:
Hi there
Sometimes when I receive an email the notification will not show up on the phone, that is no sound and no led notification.
However as soon as I press the power button or unlock the screen the notification will pop up.
It is almost as if the device goes to sleep state when screen is turned off.
The emails that I miss at times due to this problem are time sensitive and really important for my work.
Such delays are at times resulting in direct monetary loss.
This was never an issue on my Galaxy Note 3 from which I have upgraded.
Can anyone of you guide and assist me as to which settings need to be changed to get it to work properly.
Many thanks for your time.
Click to expand...
Click to collapse
Still haven't found any solution.
Things I have tried :
1. Going to Power Master > Battery Mode > Balance
Thinking that in other modes it would kill background apps to save power.
2. Went to Power Master > Autostart Manager > Added apps I need notifications to start on system startup.
Apart from the mentioned problem, I see another one.
I opened What's app notification setting and turned Group Notifications off and Message notifications are set to show silently and minimize.
However the app itself changes the setting and forces messages on screen by itself over riding my changes. Have been happening since a long time now no matter how many times I change the settings.
Update if you can find any resolution.

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