Are people having as much trouble pre-ordering as I am? - HTC 10 Questions & Answers

First day applied for Paypal credit and was given a credit line of 2750. Paypal credit never became an option while checking out. Now the 12 month financing is gone. 2nd day used my other paypal account and paypal credit is now an option but when I go to check out I continuously receive payment authorization failed. HTC and Paypal have no idea why this is but point fingers at eachother. Paypal advised me to wait another day. Now that I have waited the pre-order code is no longer valid... What? Why is this so complicated?

I was able up get the $100 off through the online chat so that is an option. As far as the 12 month, I was not allowed it for some reason. Wasn't even an option. Only 6 months interest free.
Sent from my SM-N920V using Tapatalk

The 12 months no interest financing really isn't available for HTC 10 at this preorder period. Believe me I tried. When I placed my order for the first time, 12 months no interest financing says you should select PayPal Credit option at checkout (options are debit/credit, PayPal Credit and PayPal) but I don't see that option, so I just selected PayPal at checkout, logged in and selected PayPal credit as payment method. Then when I received the confirmation I just got 6 months instead of 12 months. I tried to checkout other HTC products, HTC One M9 and RE Camera and I was successful in getting to select PayPal Credit option at checkout so before placing the order which I didn't, it's states that financing is 12 months not 6 months. I called HTC support 3x and they told me it's possible that the PayPal Credit option at checkout is only available after the preorder period. And I know that's unacceptable, why would they advertise that it's eligible for 12 months mo interest but can't really get that option when placing the order.
And just today I received an email from HTC support confirming the issue:
"Thanks for getting in touch with the HTC Online Store Support Team, I hope you are having a wonderful day!
I am very sorry for the long wait to give you a response! Actually, the reason why you do not see the 12 months PayPal credit option is because at this moment is not available yet, this is because the phone is still in the pre-order stage, but no worries! Once the phone has been released, the 12 months option will be available."
Sent from my HTC One_M8 using Tapatalk

PayPal got rid of the 12-month plus option months ago after their separation from eBay. The most you can get is 6 months interest-free. I have noticed all websites have not updated the current PayPal policy for many months. Unfortunately, six months is the max and many sites including HTC need to update their information.
Vendor customer service sites are not aware of it.
Sent from my SM-G935V using Tapatalk

markwebb said:
PayPal got rid of the 12-month plus option months ago after their separation from eBay. The most you can get is 6 months interest-free. I have noticed all websites have not updated the current PayPal policy for many months. Unfortunately, six months is the max and many sites including HTC need to update their information.
Vendor customer service sites are not aware of it.
Sent from my SM-G935V using Tapatalk
Click to expand...
Click to collapse
It would seem to be that PayPal Credit option now is a completely different checkout option to just PayPal, but still maintained by PayPal as a whole. It's just when you checkout using PayPal instead of PayPal Credit (if there's any from the merchant's website) you'll really just be getting 6 months no payments no interest. I tried checking out using PayPal Credit instead of Paypal with products like HTC One M9 and RE Camera and the PP Credit option is available with debit/credit option and PayPal and just right before placing the order, it states there that it's qualified for a 12 month no payments no interest financing.
Going slightly out of topic, I tried placing an order at Dyson's website and there is also PP Credit option available at checkout, but it's different with HTC. HTC got 12 month no payments no interest financing, but with Dyson's promotion, it has Easy Payments instead. 6, 9 and 12 month no interest terms, but you'll gonna have to pay each month depending on your items price with tax and shipping. And if you don't want the merchant's own PP Credit promotion, then just checkout with PayPal, and by doing that, you'll only be getting 6 months no payments no interest financing. So that's how I understood how PP Credit works now. It's now up to merchants/seller on how they want to customize the their promotion with PP Credit. I hope this made it clear for people getting confused with this whole PP Credit issue as I was a few days back then.

Maybe because the phone is still in the pre-order stage.You could contact to the HTC service.

Just got off the phone with Paypal and they told me the reason the payment wasn't going through is that even though I have a 2750$ credit line I signed up so recently the system wouldn't let me use it. If that isn't backwards then I don't know what is. Why give me a credit line if you don't want me use it. Should have given me a 50$ credit line so there wouldn't be this confusion.

Related

[Q] Sprint Discounts...Where to get one?

I've read random posts throughout threads from people asking about discounts or people saying where you can find one. I personally have a 25% discount from a thread on slickdeals.net that went into effect in June. I am unsure if the deal I got is still good but I'll post the link at the bottom. I've also seen threads like the 23% off student rate discount but not all schools are eligible.
I recently found out a friend was paying almost $250 for 4 lines and I've been looking around trying to find some way of lowering that for her. I'm sure everyone here would appreciate some way of lowering their bill though so that's why I'm posting this.
The inspiration for this thread came from some posts I read in the CM7 thread and I thought it would help to open the question up to the entire community. Does anyone have any discounts they know of that haven't been previously mentioned?
As many know, Sprint changed their Terms of Service to only discount the first 2 lines
http://forum.xda-developers.com/showthread.php?t=749754
Student Rate discount
http://forum.xda-developers.com/showthread.php?t=767225&highlight=sprint+discount
slickdeals.net 25% off
http://slickdeals.net/forums/showthread.php?sduid=0&t=1115277&highlight=sprint+discount
Check with your employer. Mine gives me 25% for being employee. Most Sprint dealers have a book with thousands of employer discounts
Sent from my SPH-D700 using XDA App
I get 25% off for a fireman discount...also no taxes and it's a government account rather than a regular
Working for Wells Fargo gets you a 27% discount.
Sprint percentage discounts or NVPs now come with two year contracts. They are now officially checking socials before applying the discounts.
Sent from my spaceship!
It really depends on who you talk to. If you go in the store they maybe will be a bit more leinent to get the discount. IF you are looking to upgrade soon or add a line I know starting sunday that are doing instant rebates.
http://www.sprintusers.com/forum/showthread.php?t=173903
When I worked for a Sprint store, a few moons ago (now I install the towers) we had a list of company's that offered discounts, the percentage, and the code to put on your account. As a salesman if your gonna be adding a line, or upgrading your phone to a phone that has an awesome "spiff" I was gonna go on that list and give you some kinda discount. Those days are probably done. When I left there were the 2 billing systems and migrating everyone over. But I am sure with a little persuading the right sales person can get you a discount if they are gonna gain from it...
I found this info about 2 years ago. The method I am posting works for either Time/Warner or Cox Communications. If you follow the directions you can receive upto a 27% discount like me. I personally used these basic directions to set up my discount. I don't know about the the time warner discount personally but according to the post I read it works in the same manner. I used this method for cox communications. Due to the wording in their contract with sprint anyone qualifies.
I'm not sure if this was ever posted before but I have found a way to get up to 27% discount off most Sprint plans.
A) sign up for an AIM Mail email account
https://new.aol.com/productsweb/?promocode=825960&ncid=txtlnkuswebr00000040
B) go to the corp discount page on the sprint site and enter your aim mail account as your business email address.
http://sprint.p.delivery.net/m/p/nxt/ais/wdyw.asp?id12=UHPCHP_Link_EmployeeDiscounts
Sprint will then send you an e-mail with a link to a private store that says you are a Time Warner employee and you get a 25% discount.
Plans with this discount cost less than on the current sero plans.
Remember to use coupon code save50 to get a $50 invoice credit on newservice! ( I didn't do this)
Thats it
let me know how it works out.
This takes up to 2 months to kick in. I have had this discount since 07 and it works for everyone that has tried it.
Btw I don't take credit for this exploit. I stumbled upon it.
Tim
follow me on twitter http://twitter.com/#!/stunnd1420
Give my boys some love Real West Coast Hip Hop
http://www.strongarmsteadytv.com/
Oh new and existing customers must sign a new 2 year agreement.
timdawgdentist said:
I found this info about 2 years ago. The method I am posting works for either Time/Warner or Cox Communications. If you follow the directions you can receive upto a 27% discount like me. I personally used these basic directions to set up my discount. I don't know about the the time warner discount personally but according to the post I read it works in the same manner. I used this method for cox communications. Due to the wording in their contract with sprint anyone qualifies.
I'm not sure if this was ever posted before but I have found a way to get up to 27% discount off most Sprint plans.
A) sign up for an AIM Mail email account
https://new.aol.com/productsweb/?promocode=825960&ncid=txtlnkuswebr00000040
B) go to the corp discount page on the sprint site and enter your aim mail account as your business email address.
http://sprint.p.delivery.net/m/p/nxt/ais/wdyw.asp?id12=UHPCHP_Link_EmployeeDiscounts
Sprint will then send you an e-mail with a link to a private store that says you are a Time Warner employee and you get a 25% discount.
Plans with this discount cost less than on the current sero plans.
Remember to use coupon code save50 to get a $50 invoice credit on newservice! ( I didn't do this)
Thats it
let me know how it works out.
This takes up to 2 months to kick in. I have had this discount since 07 and it works for everyone that has tried it.
Btw I don't take credit for this exploit. I stumbled upon it.
Tim
follow me on twitter http://twitter.com/#!/stunnd1420
Give my boys some love Real West Coast Hip Hop
http://www.strongarmsteadytv.com/
Click to expand...
Click to collapse
Yeah man good post.. but you failed to mention new and existing customers MUST sign a 2 year contract for this discount
timdawgdentist said:
I found this info about 2 years ago. The method I am posting works for either Time/Warner or Cox Communications. If you follow the directions you can receive upto a 27% discount like me. I personally used these basic directions to set up my discount. I don't know about the the time warner discount personally but according to the post I read it works in the same manner. I used this method for cox communications. Due to the wording in their contract with sprint anyone qualifies.
I'm not sure if this was ever posted before but I have found a way to get up to 27% discount off most Sprint plans.
A) sign up for an AIM Mail email account
https://new.aol.com/productsweb/?promocode=825960&ncid=txtlnkuswebr00000040
B) go to the corp discount page on the sprint site and enter your aim mail account as your business email address.
http://sprint.p.delivery.net/m/p/nxt/ais/wdyw.asp?id12=UHPCHP_Link_EmployeeDiscounts
Sprint will then send you an e-mail with a link to a private store that says you are a Time Warner employee and you get a 25% discount.
Plans with this discount cost less than on the current sero plans.
Remember to use coupon code save50 to get a $50 invoice credit on newservice! ( I didn't do this)
Thats it
let me know how it works out.
This takes up to 2 months to kick in. I have had this discount since 07 and it works for everyone that has tried it.
Btw I don't take credit for this exploit. I stumbled upon it.
Tim
follow me on twitter http://twitter.com/#!/stunnd1420
Give my boys some love Real West Coast Hip Hop
http://www.strongarmsteadytv.com/
Oh new and existing customers must sign a new 2 year agreement.
Click to expand...
Click to collapse
Great post, thanks, I'm going to have to let my friend know about this one
New customers
Current customers are just going to be denied...... unless you fill out false information on your application.
I read somewhere that Sprint now does credit checks to verify. Can't find where I read that, anyone else hear/read anything about this?
blakeboys said:
I read somewhere that Sprint now does credit checks to verify. Can't find where I read that, anyone else hear/read anything about this?
Click to expand...
Click to collapse
On the first page DirtyShroomz, who works for Sprint retentions I believe, mentioned that their checking socials before applying discounts
What exactly is the social sec # being checked against? To see if it's an existing account?
gpz1100 said:
What exactly is the social sec # being checked against? To see if it's an existing account?
Click to expand...
Click to collapse
Not sure, I wouldn't think they'd be able to check it and see if you actually work somewhere and are eligible for the discount.
I got the time Warner discount and they didn't check my ss#
Sent from my PC36100 using Tapatalk
androidrookie84 said:
I got the time Warner discount and they didn't check my ss#
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Has it already been applied to your account, or did you just sign up recently and are still waiting?
rdmpe said:
Has it already been applied to your account, or did you just sign up recently and are still waiting?
Click to expand...
Click to collapse
I'd like to know this as well. I'm going over to my friends house today to help her sign up for the Time Warner discount (not very tech savvy, she gets confused easily), we'll see if it works.
Well, for the record, I was denied. I received an email saying that so-and-so sprint employee reviewed my discount request. They determined that "my current plan provides me with the best value available, making my account ineligible for the additional employee discounts I requested"... No harm done I guess.

$25 app card w/ Purchase of a Gen 2 WP7 In the US

https://windowsphone.promo.eprize.com/redemptionprogram/:b=ie10/
Offer good only in the 50 United States, District of Columbia and Puerto Rico. You must purchase a new phone between November 2nd and December 31st 2011 to qualify
Thanks. I'll take $25 to go with the penny I spent on a Titan.
just says new phone nothing about second gen in terms and conditions so I bet if you never registered an existing wp7 device for some of the other eprize promos that were out you could probably redeem this as well even if you had an older device or if you grabbed a first gen device recently.
voluptuary said:
just says new phone nothing about second gen in terms and conditions so I bet if you never registered an existing wp7 device for some of the other eprize promos that were out you could probably redeem this as well even if you had an older device or if you grabbed a first gen device recently.
Click to expand...
Click to collapse
IMEI can tell a lot, which they ask for. You are probably correct that it does not have to be a 2nd gen device, but I doubt you could get by with any phone purchased outside of the promotion window.
On a side note, I bought my phone with one number but plan on using it for another, so which phone number would I use for the offer?
just went through the whole redemption thing, you can in fact use ANY wp so long as you have proof of purchase in the promo date range, you can also do 5 phones per address
This promotion is a pain. You have to enter a bunch of information and take pictures of your receipt and box. Then you finally finish and they tell you a card with a code on it will come in the mail if you're approved. They don't say when, so like mail in rebates, it will probably take two months. Wish they would just credit your account directly instead of snail mailing you a code to enter that credits your account lol.
gtg465x said:
This promotion is a pain. You have to enter a bunch of information and take pictures of your receipt and box. Then you finally finish and they tell you a card with a code on it will come in the mail if you're approved. They don't say when, so like mail in rebates, it will probably take two months. Wish they would just credit your account directly instead of snail mailing you a code to enter that credits your account lol.
Click to expand...
Click to collapse
Rebates are great.
Most people don't go through the work to actually cash in, so companies can afford to give more back with a rebate than they could by just discounting or in this case giving.
I've heard through pretty reliable marketing sources that only about 50% of rebates or less actually get filled out. So, the estimated cost to the company is only about $12.50 per device. So, if the rebate was automatic, that is what you would get or less.
By taking 2 months, they also can verify that you didn't just return your phone, since most carriers give you some time to try it
10 minutes of work. Get $25.00 in 2 months. Not too bad of a deal.
I think I still did better with my first gen Verizon HTC Trophy.
Verizon had a promo giving a free Xbox 360 game, I got Halo Reach (still going for $59.99 in the stores when I got it) and my phone had an issue, so I sent it back and got a new replacement. All they wanted was my ESN for a game. I also got Kinect Sports too(for the 2nd phone) $39.99 in the store at the time.
$25 or $100ish of 360 games...Hmmmm
I think I did all right... (by the way, My phone was an insurance replacement for my HTC TP2, my deductable was only $50)
They pretty much paid me to take the Trophy and No contract of any type.
Gota love it...
I got my confirmation from Citi that I'll receive my card in 7-10 days! I was concerned because the phone number I use with my phone (also the one I registered for the card with) is not the number I bought the phone with and is on the receipt.
Sent from my PI39100 using XDA Windows Phone 7 App
Got my card in the mail today. Was a simple process and only took a week to get my card. I even totally forgot that it was headed my way, so I was surprised when I got an envelope from Windows Phone. lol
Why is it only US which gets all these offers??

Question about the $100 Rebate on AT&T

Wasn't AT&T offering a separate $100 rebate to NEW subscribers before Nokia started offering their own $100 credit towards the Lumia 900? I'm gonna go ask today but I was wondering since I'm a new customer would I still qualify for that first rebate?
iiDeadSeriousii said:
Wasn't AT&T offering a separate $100 rebate to NEW subscribers before Nokia started offering their own $100 credit towards the Lumia 900? I'm gonna go ask today but I was wondering since I'm a new customer would I still qualify for that first rebate?
Click to expand...
Click to collapse
I some regions there were different rebate offers. I saw the phone listed as 199 with a 100 rebate. Others saw the same thing as only 99 with no rebate.
So, it all depends on where you actually were when you saw it....
iiDeadSeriousii said:
Wasn't AT&T offering a separate $100 rebate to NEW subscribers before Nokia started offering their own $100 credit towards the Lumia 900? I'm gonna go ask today but I was wondering since I'm a new customer would I still qualify for that first rebate?
Click to expand...
Click to collapse
The way I understand it is that a rebate has no bearing on the credit. Whatever price you paid for your phone after rebates, etc is the price. The $100 credit is for the data connectivity issue alone.
Example, you paid $99.00 on Amazon after rebate, you still get $100 credit on your ATT bill. Don't confuse the two.
Hope it helps.
mobi said:
The way I understand it is that a rebate has no bearing on the credit. Whatever price you paid for your phone after rebates, etc is the price. The $100 credit is for the data connectivity issue alone.
Example, you paid $99.00 on Amazon after rebate, you still get $100 credit on your ATT bill. Don't confuse the two.
Hope it helps.
Click to expand...
Click to collapse
Yea this is exactly what the rep told me. The rebate from AT&T makes the phone 99$ and then the Nokia credit makes it free...although they don't tell you it's an immediate discount, it actually applies to your first bill. You still have to pay for the phone that day.
I paid 20 for it on amazon. I confirmed that I will get 100 dollar credit. So ATT is paying me 80 dollars with this phone....awesomeness
viny2cool said:
I paid 20 for it on amazon. I confirmed that I will get 100 dollar credit. So ATT is paying me 80 dollars with this phone....awesomeness
Click to expand...
Click to collapse
That's awesome. I got the phone for $50 from a New England corporate store, so wondering if I will be getting the full $100... sounds good so far..
But on the other hand.. I think I am returning the phone to go back to Android... I wonder if they will remove the credit?
I bought 3 of them at my local AT&T store and was offered a $100 bill credit as well as $100 in free accessories for each phone.
I got my phone on the 21st without knowing about the $100 credit. I got the phone from best buy mobile and I got a $50
Instant rebate so after the credit I'll be up!!!! Awesomeness
Sent from my Lumia 900 using Board Express
FYI, $100 credit now showed up on my AT&T account. I bought the phone 4/9.
Same. I preordered and bought my wifes on launch day and both were credited a day ago.
Can you please tell me where do you see this credit? My first month's balance was due 4 days ago (haven't paid it yet since I have a few days before my 30 days expire and I get to decide whether to keep or return the phone). That balance definitely doesn't show any kind of adjustment because of the credit.
Check your online account from att or call 611 to check your latest account balance.
Sent from my SAMSUNG-SGH-I777 using XDA
acc2432 said:
Can you please tell me where do you see this credit? My first month's balance was due 4 days ago (haven't paid it yet since I have a few days before my 30 days expire and I get to decide whether to keep or return the phone). That balance definitely doesn't show any kind of adjustment because of the credit.
Click to expand...
Click to collapse
If you have a Lumia 900 you should have the myAT&T app. Login with that and it will show you your balance in the opening screen. Mine is $ (100.00). In other words negative one hundred dollars. I bought my phone about ten days ago.
My credits (3 of them) showed up on my account already. Bought the phones about a week and a half ago.
Got mine too, but again, I wonder what will happen when I return the phone next week?
Oh and just an FYI, both phones got a text a few hours apart stating the credit was forthcoming but could take up to 60 days so I dunno if you will get it until you get the text?!
I never received a text message regarding the credit, but it is already on my account.
I have had my phone for 3 weeks and have no credit showing on my account, should I be concerned?
ItsDon said:
I have had my phone for 3 weeks and have no credit showing on my account, should I be concerned?
Click to expand...
Click to collapse
in this last 3 weeks, did you have your bill generated? For me the CSR said it might come on this bill or next bill. But I would call them and confirm.
ItsDon said:
I have had my phone for 3 weeks and have no credit showing on my account, should I be concerned?
Click to expand...
Click to collapse
mine just showed last night....and I got my phone in preorder...so....check back...

Scammed by UK MOBILE STORE, help required

Hi guys,
I require here some assistance dealing with this online seller
Ordered the desktop and the card dock on their website on 22nd Feb (£108.35 GBP) with paypal
After the update of my order (because items were not in stock) I asked for a refund on 24th Feb
Got an answer they will send it "soon"
Asked again for refund on 28th feb
No answer
Asked again on 15th Apr
Answer on 15th Apr: items will be on stock on 20 Apr
Asked for refund again on 15th
On 16th Apr, I asked again how is the refund process going on
Got this answer : "I have already passed your details to accounts for refund to be made"
On 17th May, I emailed them again and contacted paypal
Same day : I got this answer : "We will have the product in stock on 22nd and we will send it out via DHL"
Asked again for refund the 18th May
No answer and no refund done.
My question is, I think I'm not in the delay to get the refund via paypal, what can I do now ?
How can I advertise their customer service to have some more pressure ?
Any help appreciated.
Regards
T'
open a paypal dispute?
Open a ticket with PayPal, and be firm with them. Threaten to contact the appropriate authorities if no refund is made within 24 hours.
Since I worked in credit card billing disputes I will lend my experience. I believe your time frame to dispute with paypal may be passed but call them anyway and open a dispute on an unreceived item if you can. If that doesn't pan out, go to your credit card company and do the same thing. The seller will have to provide proof of delivery in order to win the dispute. Hopefully you used a credit card to pay cause I don't know how other payments are disputed.
Sent from my Galaxy Nexus using xda premium
As mentioned above, file with PP anyways, they still might be able to help.
Have all your communications been done by email? If so, try calling. Those types of emails are likely "hot potatoes" and no one wants to deal with them. Talk to a "real person" and you'll likely have a much better chance of making them sympathetic to your situation.
Paypal dispute has ended after 45 day, and paypal do stick to the rules, unless you made payment with a credit card company, there is nothing you can do, but since the credit card payment was made to paypal, i'm not sure if the credit card company can do anything, maybe eqjunkie829 can answer this.
The local authorities is your best bet.
Yeah I thought that paypal dispute was 45 days but wasn't sure. Anyways get a dispute started immediately don't wait, you are on a time limitation for disputing with credit card and time is only on the merchants favor. After 180 days at the credit card I worked at, the merchant isn't even required to respond and you will not get anything if they don't.
Sent from my Galaxy Nexus using xda premium
Dispute the charge with your credit card company. I had a similar situation and was also outside the 45 day limit with PayPal. If you didn't receive the item then you are within your rights to get your money back.
Your credit card company will send the dispute notice to pay pal who will then start a conflict with the seller.
Sent from my Galaxy Nexus using XDA
Thank you all for advices,
As mentioned, the dispute I opened with pp was closed (because I was out of the 45 days limit)
I'll try to call this online store directly, if it's not successfull, I'll get in touch with my credit card company.
Never had this kind of problem before (after 12+ years of buying stuff online)
Regards.
T'
zuberio said:
Dispute the charge with your credit card company. I had a similar situation and was also outside the 45 day limit with PayPal. If you didn't receive the item then you are within your rights to get your money back.
Your credit card company will send the dispute notice to pay pal who will then start a conflict with the seller.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Thanks for letting me know, I wasn't too sure about this because the credit card company made payment to paypal and not to the seller, so the credit card company can't direct the dispute to the seller.
---------- Post added at 11:41 AM ---------- Previous post was at 11:37 AM ----------
Tibow said:
Thank you all for advices,
As mentioned, the dispute I opened with pp was closed (because I was out of the 45 days limit)
I'll try to call this online store directly, if it's not successfull, I'll get in touch with my credit card company.
Never had this kind of problem before (after 12+ years of buying stuff online)
Regards.
T'
Click to expand...
Click to collapse
Take our advice, forget about the online store, If they are really sincere to do something, it would of happened a few months back, don't waste time, go direct to the credit card company and end this.
waiting for the good news, please let use know.
refunded?
what happened next? did you get refund?

How to get up to $100 credit on your Sprint bill !

Just got off the phone with Sprint and successfully got a $100 credit posted on my account to help ease the pain of the $300 price tag!
I told her a friend also was interested in this promotion.
She said just call Sprint and ask for "Account Services"
Then ask about the customer loyalty credit. I have been a customer for 6 years which qualified me for $100 credit which posted to my account immediately!
My total due is now (-$100)
She said the amount of credit depends on how long you have been a customer.
Credit ranges from $25-$100.
It does not even require an upgrade.
I cant guarantee anything and I am still not sure how I pulled it off, but I think it is worth a shot to try yourself.
I have 2 lines and both are eligible for an upgrade, although she said the eligibility had nothing to do with the credit.
Now my wallet will definitely feel better when I pick up my GN2 today!!
Even if you already picked up your N2, give it a shot.
Phone number for retentions: 888-273-9460
Discounts are for the account, and not for a phone upgrade so this can be done by any Sprint customer. Make sure to specify that you are checking to see if you have a credit or discount available for your account.
Discounts so far:
$100 one time
$25 one time
$25 for four months
$40 for four months
$45 for four months
Hope you guys can benefit from one phone call like I did.
Please post your results if you successfully got a credit using this method.
I also posted a thread here:
http://slickdeals.net/f/5386962-How...your-Sprint-bill-YMMV?p=54200978#post54200978
:victory::victory::victory::victory:
Sucesss Stories!
Quote:
Originally Posted by Flak View Post
I called and got a "network save" applied to my account. $50 off my bill for the next 4 months.
Quote:
Originally Posted by jt513 View Post
Thanks, done and worked! $100 added..
Quote:
Originally Posted by cruecu View Post
Got the $100 credit for adding a year on to my contract that is up in december.
Quote:
Originally Posted by Jocelyn View Post
I'm on sero premium and was credited $400 for 4 lines!
Quote:
Originally Posted by Agfadoc View Post
Worked for me,
Quote:
Originally Posted by lazydazed View Post
I just got eighty off, thanks man!
Quote:
Originally Posted by cybervyrus8587 View Post
Whohoo!! I got $100 off too!! Thanks op.
Quote:
Originally Posted by monkey3ddd View Post
Just a quick note of support, called them back on the 23rd and played hardball and got the 100 credit. People keep trying, it works.
Quote:
Originally Posted by finalhit View Post
i went on their online chat system asking about moving my upgrade date 4 days earlier. the lady i was talking to just offered me $100 per line for a 1 year extension out of the blue.
Quote:
Originally Posted by JAREDR View Post
called the number provided in the OP and was able to get $100 credit on my current bill and then $5 off a month for the next 4 months.
Thanks!
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Originally Posted by rhan75 View Post
I got this $100 credit with 5 min call. Thanks OP.
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Originally Posted by Dr.Smith View Post
It worked for me called this phone number for retentions: 888-273-9460 ( no hold direct to an agent) (know your pin) number last week $100.00 credit on this month bill. Showed up on my online account
in 24 hours. Be nice suggest porting your numbers and interested in buying a new phone and talk about drop calls and data being slow and 4g not working and paying an extra $20 a month for service that sometimes works. Be nice
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Originally Posted by mad1111 View Post
Just called this morning, spoke to Jermaine. Told him I was checking to see if I had any credits or discounts available on my account. He put me on hold for about a minute, came back and said I have a $100 credit on one of my lines. I was thinking it was going to be one of my older lines, NOPE...it was my new line I just added last week so that I could get the Note 2! So in short, I got the phone plus a $100 credit on the brand new line.
Thanks OP...
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Originally Posted by ZenInsight View Post
Thanks!! Worked for me. 100 bucks.
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Originally Posted by dundun86 View Post
Just called Worked for me to I got $50
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Originally Posted by Jbroad572 View Post
Got $35 for 2 months and $25 for 2 more months. Total of $120 over 4 months.
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Originally Posted by Techronico View Post
I just did this and got 2 $100 credits on my acct. Massive thanks. I have 7 lines and they said it was only available on 2 of them. Ill try the others this month...
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Originally Posted by ultra78721 View Post
Worked for me 1st call 5 minutes tops 100 credit
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Originally Posted by He123321 View Post
I too got the $100 credit from retention 2 days ago. I called today, and did the Upgrade Buy Up on my daughter's line for $50, and got my wife's 12/1/12 upgrade bumped too today for free.
Easy money!!
Jed Dignazio said:
Just got off the phone with Sprint and successfully got a $100 credit posted on my account to help ease the pain of the $300 price tag!
I told her a friend also was interested in this promotion.
She said just call Sprint and ask for "Account Services"
Then ask about the customer loyalty credit. I have been a customer for 6 years which qualified me for $100 credit which posted to my account immediately!
My total due is now (-$100)
She said the amount of credit depends on how long you have been a customer.
Credit ranges from $25-$100.
It does not even require an upgrade.
I cant guarantee anything and I am still not sure how I pulled it off, but I think it is worth a shot to try yourself.
I have 2 lines and both are eligible for an upgrade, although she said the eligibility had nothing to do with the credit.
Now my wallet will definitely feel better when I pick up my GN2 today!!
Even if you already picked up your N2, give it a shot.
Hope you guys can benefit from one phone call like I did.
Please post your results if you successfully got a credit using this method.
:victory::victory::victory::victory:
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Doesn't work for me and I've been with Sprint for 15 years.
I tried with my Moto Bionic and they only wanted like 50-something dollars for it!
Jed Dignazio said:
Just got off the phone with Sprint and successfully got a $100 credit posted on my account to help ease the pain of the $300 price tag!
I told her a friend also was interested in this promotion.
She said just call Sprint and ask for "Account Services"
Then ask about the customer loyalty credit. I have been a customer for 6 years which qualified me for $100 credit which posted to my account immediately!
My total due is now (-$100)
She said the amount of credit depends on how long you have been a customer.
Credit ranges from $25-$100.
It does not even require an upgrade.
I cant guarantee anything and I am still not sure how I pulled it off, but I think it is worth a shot to try yourself.
I have 2 lines and both are eligible for an upgrade, although she said the eligibility had nothing to do with the credit.
Now my wallet will definitely feel better when I pick up my GN2 today!!
Even if you already picked up your N2, give it a shot.
Hope you guys can benefit from one phone call like I did.
Please post your results if you successfully got a credit using this method.
:victory::victory::victory::victory:
Click to expand...
Click to collapse
I called and got a "network save" applied to my account. $50 off my bill for the next 4 months.
*though I do have an EDRP account, which may be the difference there
Thanks, done and worked! $100 added.
It is for accounts that are near their term end, they give the money for you to extend it one year. But that will help cover activation and some as I am getting it from Best Buy.
jt513 said:
Thanks, done and worked! $100 added.
It is for accounts that are near their term end, they give the money for you to extend it one year. But that will help cover activation and some as I am getting it from Best Buy.
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Click to collapse
Great, I guess ymmv because I have two lines with upgrade eligibility, and was not forced to have any contract extension.
I try and Sprint CSR shot me down like a duck
Got the $100 credit for adding a year on to my contract that is up in december. I'm upgrading to the note 2 tomorrow, so that's 2 years from tomorrow, nullifying the year add-on from today. Free 100 bucks since I was upgrading either way. Retention department did it. Remember, be nice. You definitely catch more flies with honey.
WOW Thank You for posting this deal. I tried it over the phone with account services a month ago, but they shot me down. I saw this thread and figured I'd give it another try via chat.
I'm on sero premium and was credited $400 for 4 lines! I simply asked for contract renewal credit via chat and they gave me mine, then I went on to ask for one on my parents account, etc. Her name was Holli A.
They gave me $100 credit for each of my two lines and another $100 for each of my parents two lines via chat. I also asked if it was available for my sisters line and oddly enough, it wasn't. They have their own accounts and their contracts end the same time as mine, so I have no idea why my sister wasn't eligible for it. Maybe it's because she's younger lol.
Thank You for posting this deal! Now I have to figure out if I can handle the Note 2 lacking voice & data at the same time.
Been with Sprint since 1999, have an upgrade available for 1 of my lines, and no dice.
It's totally dependent on who you talk to, I think. Some will honestly try to help you, some just want their paycheck and go home.
Always select the option to cancel service, big tip right there.
jt513 said:
Always select the option to cancel service, big tip right there.
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Click to collapse
Worked for me, I had to go through three people until I got the manager, and was very nice about it, and stated that I can get the same thing with Verizon and wanted to know if there was anything Sprint was willing to do to make my decision easy.
I joined Sprint in 2007. I got $25 off the next two months. Better than nothing I guess. :victory:
You can also email them from the website and ask about a Renewal/Retention credit. I have done this in the past. I am too hesitant to do it anymore though. I have 6 lines on a family plan and the max is supposed to be 5. The last thing I want is someone digging through my account and deciding I cant have 6 lines anymore. That would burn me far more than a renewal credit will help.
Yes, technically they are called renewal credits internally and dependant upon when your contract is due to end or when it ended, the more money you are eligible for.
For those who are getting credits split over time, those are agents who are just doing what they can to help you out, which is always great. Regular care agents can do that, though they aren't supposed to. That can also do the renewal credits themselves if your account shows you eligible. The amount is also determined by your "churn" ranking. The less likely you are to leave Sprint, the more you are eligible for.
Going to Account Services isn't a requirement, but if the regular care rep isn't willing to play ball, then by all means ask for them. At a time when things are starting to turn for the better, now more than ever Sprint will do what they can to hold on to as many customers as possible. As by the example that was mentioned earlier, the best time to do it is when you have an upgrade available, but haven't used it yet. At that point, it's literally free money because the upgrade will cancel out the extension you just agreed to.
Team Venum Like A BOSS!!!
I never understood threads like this. People just asking for a handout.
Yeah, it doesn't work either because i tried it and it was a no go
Swyped by Me & My GN2
shook187 said:
I never understood threads like this. People just asking for a handout.
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Click to collapse
it's more like making deals/haggling than handouts. you're paying x amount of money for y value of service. trying to increase the ratio of x:y in your favor isn't really asking for handouts.
Sent from my Transformer TF101 using Tapatalk 2
shook187 said:
I never understood threads like this. People just asking for a handout.
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Click to collapse
You've never owned a business, have you?
didnt work through chat for me. will call later and see how it goes

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