USB not working at all - G4 Q&A, Help & Troubleshooting

Hi,
the G4 is truly the worst phone I ever had.
The power button doesn't work correctly and sometimes does a double click and sometimes doesn't work at all.
Then I had the bootloop and rescued it by flashing a new firmware.
After that the USB worked fine.
Now when I connect USB it charges very slowly but doesn't do the usual connecting sound. Also the pc doesn't recognize anything.
I opened the phone and the USB connector looks good and I also measured the connection to the test points. So it might be a software issue.
Anyone with the same problem or an idea what I can do?
Thank you!

2Wires said:
Hi,
the G4 is truly the worst phone I ever had.
The power button doesn't work correctly and sometimes does a double click and sometimes doesn't work at all.
Then I had the bootloop and rescued it by flashing a new firmware.
After that the USB worked fine.
Now when I connect USB it charges very slowly but doesn't do the usual connecting sound. Also the pc doesn't recognize anything.
I opened the phone and the USB connector looks good and I also measured the connection to the test points. So it might be a software issue.
Anyone with the same problem or an idea what I can do?
Thank you!
Click to expand...
Click to collapse
Have you tried a different charger? I've had some issues with the LG charger that came with the phone and I've had better success with my old Samsung charger.

I did. And when USB was still working the Samsung charger also worked much better. But now all are the same and barely charge.

Sounds like a defective phone.. all sorts of problems. Bummer.

Related

[Q] Touch got crazy during USB connection Arc S

as it`s said in the title, my touchscreen in Xperia Arc S is getting crazy during USB connecting. sometimes it just doesn`t work, sometimes behaves like I`ve putted two fingers on it, but I`m holding only one finger, sometimes just some area on screen works and some not. is there any way to fix that? i`ve got bootloader locked, so i can`t get root. I found this problem in every bulid I`ve tried.
I think this is a charger or Voltage or usb-cable's problem. you can change a usb-cable to try it again.
slayer_boxer said:
I think this is a charger or Voltage or usb-cable's problem. you can change a usb-cable to try it again.
Click to expand...
Click to collapse
but if I`m putting my USB cable to a wall socket`s charget it`s ok, only during PC-USB charging this problem is appearing
and BTW I`ve not got any spare cable to try it. will try it tomorrow with my mom`s, dad`s and sister`s cables and let know is that ok or not
edit: I`ve tried with another USB cable and still got this problem. normal charging is ok but PC-USB charging causing problem.
HI, I have the same problem on arc S. Is there any solution yet?
gallardo5 said:
but if I`m putting my USB cable to a wall socket`s charget it`s ok, only during PC-USB charging this problem is appearing
and BTW I`ve not got any spare cable to try it. will try it tomorrow with my mom`s, dad`s and sister`s cables and let know is that ok or not
edit: I`ve tried with another USB cable and still got this problem. normal charging is ok but PC-USB charging causing problem.
Click to expand...
Click to collapse
Mine's on reverse. No problem when PC-USB charging, touch screen gets crazy the other way. I have this problem since I bought the phone.
SEK610i said:
HI, I have the same problem on arc S. Is there any solution yet?
Click to expand...
Click to collapse
Yes, charge it via wall charger
Sent from my LT15i using XDA Premium App
Flo95 said:
Yes, charge it via wall charger
Sent from my LT15i using XDA Premium App
Click to expand...
Click to collapse
Beside that ?
zangetsu2188 said:
Mine's on reverse. No problem when PC-USB charging, touch screen gets crazy the other way. I have this problem since I bought the phone.
Click to expand...
Click to collapse
This, on wall charger it randomly registers a second touch.
gallardo5 said:
as it`s said in the title, my touchscreen in Xperia Arc S is getting crazy during USB connecting. sometimes it just doesn`t work, sometimes behaves like I`ve putted two fingers on it, but I`m holding only one finger, sometimes just some area on screen works and some not. is there any way to fix that? i`ve got bootloader locked, so i can`t get root. I found this problem in every bulid I`ve tried.
Click to expand...
Click to collapse
If this problem happening only when phone is connected to pc and sd card mounted then I guess its app2sd bug something.
If only in charge mode then you cable is maybe "old"
Sent from my MT15i using Tapatalk
I'm guessing it's internal current leak. There's nothing you can do about it, other than getting another phone.
Its probably because your laptop/computer has an "unearthed plug" (a plug with only two pins) whereas,your phone charger has earthed plug (3 pin plug).
The 3rd pin is to push out the excess current/voltage from your device to the ground and that is the reason you dont experience multiple-touches when you connect your charger directly to sockets. Simple as that.
Or because of capacitive touch screen nature reaction on different voltage ?
0-87809
ya it happens only through the power supply and voltages problem..
it happens many times often...
i noticed that problem in indian trains..that when i did charging in train.it happens
and sometimes the battery also gets severly damaged through it..
so BEWARE..!!
I found the best solution ever....... just sold my Xperia and bought HTC Sensation
but for other people, I just had pre-beta version of Windows 8, which has a looooooooooooooooooooooooot of bugs, I reinstalled Windows 7 and all problems gone. And ether USB devices was getting crazy as well, so that must be something with USB port, not phone.
Howdy guys,
I found that there was a small amount of "noise" on the 5v line comming from my charger. and that was causing the touchscreen to fritz.
i tested using my osciliscope.
you'll prob find that the 5v line from you laptop is dirty. and the arcs internals cant filter it out. i dont know if prolonged use can cause dammage tho but i would advise against it.
so charge it from a stable source.
Pvy.
The same problem happens only when I connect my phone via HDMI to a TV! And it's annoying!
i have the same Problem too if i charge my LT15i with the Charger from a HTC Wildfire. At First i thought it has something to do with CM7 but now , on Arconium its still the same.
Fortunately my phone charges normal on the USB Port of my PC in the Company
I would say that if you get this problem using the original charger in any wall socket, try another charger if possible otherwise have both your phone and charger examined at a repair center.
If you get this problem charging via USB from a laptop or connecting via HDMI to a TV, check if the same problem appears during charging through a wall socket.
Basically you will have to check if the grounding problem is located in the charger, phone or other devices like a laptop or TV.
Johan-SEAnswers said:
I would say that if you get this problem using the original charger in any wall socket, try another charger if possible otherwise have both your phone and charger examined at a repair center.
If you get this problem charging via USB from a laptop or connecting via HDMI to a TV, check if the same problem appears during charging through a wall socket.
Basically you will have to check if the grounding problem is located in the charger, phone or other devices like a laptop or TV.
Click to expand...
Click to collapse
Hi, do you work at SE?
And I tried now and I also have this problem when conected to TV. So my problem is connecting to TV and to PC, but not when charging over wall socket.
SEK610i said:
Hi, do you work at SE?
And I tried now and I also have this problem when conected to TV. So my problem is connecting to TV and to PC, but not when charging over wall socket.
Click to expand...
Click to collapse
Yes I work at SE.
In that case it seems that something changes the ground in your TV and PC.
Do you have any problems when the phone is not connected to anything?
Because if it works properly when connected to the charger via wall socket I don't think it's a problem with the phone or charger.
You could try to disconnect some other equipment from the TV when you connect your phone to see if this might be caused by some other equipment like antenna cable, sattelite dish, DVD or Blueray players etc.

[Q] a BRAND NEW kind of charging problem

Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.
So here's the thing:
Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.
Here's what I've found out so far:
- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".
So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.
In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)
-Psycho- said:
Before everyone starts accusing me of not running a simple search, take it easy, been done. And yet, nothing to help me on the matter.
So here's the thing:
Her phone won't charge. Not when plugged into the wall, BUT when I plug her phone into the computer it is recognized and allows file transfer and everything, but just that - it still won't charge.
Here's what I've found out so far:
- Not a problem with the charger: I'm using the original charger, and it works flawlessly on my own Gnex running PA 4.4
- Nothing wrong with the battery: swap batteries between phones, my phone works fine with her battery, her phone still won't charge.
- When her phone is completely OFF and I plug it in to my PC, it plays the sound of connecting and disconnecting a device, and prompts that it doesn't recognize the USB device. If I tap the power button for a second while it's off (not holding it long enough for it to turn on), it does the same thing connecting-then-disconnecting sounds and "doesn't recognize the USB device".
So - has anyone ever run into this problem before? Know how to fix it? I know the chances are it's just a hardware malfunction, but it's weird because of the ability to transfer files- usually the problem is the reverse.
In the meantime we're using my phone as a charger for both batteries untill we get the spares and wall charger we ordered, but it's a real pain.
Just trying to find a better solution than taking apart the phone and try and fix it or just ordering a new Nexus 5 (which is tempting, but don't really have the money to spend on it...)
Click to expand...
Click to collapse
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
DR3W5K1 said:
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
Click to expand...
Click to collapse
Yup. Just this moment after a really really really close examination of the port and comparing it to my own phone, one tiny half a millimeter peice of metal is bent out of place and broken. Gotta order a new port ASAP and try and change it.
Thanks mate!
But hey, look at the bright side... a fun home project to immerse myself in instead of prepare for my finals! :laugh:
DR3W5K1 said:
Its the micro USB port the pins are bent homie.
Some pins allow charging some allow data transfer. The ones for charging are damaged in your case.
Sorry to bring bad news.
Click to expand...
Click to collapse
Back with worse news. Just replaced my wife's micro USB port on her i9250 GNex, and.... same thing. Still won't charge, computer recognizes it. Now I'm completely baffled. Thought for a moment that maybe I had been such a fool as to have put back in the old port, but unfortunately, it wasn't my stupidity.
Ideas, anyone?

Phone doesn't charge

Hi everyone!
When I connect my phone to the charger, it doesn't always start to charge the battery. Only about every 10th time it succeeds.
I tried 3 differnd usb cables, all original sony. It's the same with all of them.
I tried to move the cable in the phone, but it's stable. Also if it charges, I can't stopnit by moving the cable.
For me it looks like a software error, as if the phone doesn't allow to charge.
Does anyone have the same problems?
Any idea how to solve this (in best case without wiping the phone)?
Thank you in advance!
This is a recent problem or have you always had it? You think it's software so does it do it with different roms, or have you tried? I read somewhere the usb port on the phone becomes faulty easily, this seems more your cause, if your certain it's not the cable.
Not Charging as Well
My ZL is not charging as well i plug the AC charger and it gets bootloop.
It stop bootlooping after 1 hour and show the charging icon, but it does not charge.
Do you guys think it is the baterry or some issue with the power management.
I tryed to Charge the baterry with and old Universal Battery charger it hold a little power.
The Cell works when i turn it on with the wall charger but show only 1% of battery
Please guys help me with that.
ham5 said:
This is a recent problem or have you always had it? You think it's software so does it do it with different roms, or have you tried? I read somewhere the usb port on the phone becomes faulty easily, this seems more your cause, if your certain it's not the cable.
Click to expand...
Click to collapse
I don't think it's a hardware problem. I used 3 different cables, all original sony. Sometimes they work, sometimes not. I'm using USB otg a lot (got my videos and some mp3 on a stick), never had problems with usb connection.
I didn't have those problems for a long time, but I don't remember any special apps I installed in the last few weeks.
Didn't try any custom roms yet, I'm very satisfied with my current setup (except for the charging problem ). I'm using latest stock with google crap and bloatware uninstalled.
Hopefully the lollipop update is coming soon. If it's not too buggy I will give it a try.

USB C just charging on one end when turned on

Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
jcipactli said:
Hi everyone,
Something really strange happened to me last week (or at least I started noticing it last week)
First, when my HTC10 was turned on, it didn't recognize the charger at all, I tried different chargers and cables and the result was the same. If I turned off the phone it worked perfectly. I wiped the cache and tried again with the same result. I booted in safe mode and got the same result.
I hard reset my phone and loaded all my apps again and now the USB C just works when I plug it in a certain way when turned on(one of the two possible ways, impossible for me to know which of them). When turned off it works perfectly.
Does anyone has experienced this? I think maybe it's related with one app, since when turned off it works with no problem.
UPDATE:
I just hard reset my phone again and loaded NO apps but still the same behavior: when turned off USB C can charge the phone no matter which way I plug it, but when turned on it doesn't.
Click to expand...
Click to collapse
Have you tried a different cable?
lampel said:
Have you tried a different cable?
Click to expand...
Click to collapse
I've tried with different cables and different chargers. It seems to be an intermitent problem
jcipactli said:
I've tried with different cables and different chargers. It seems to be an intermitent problem
Click to expand...
Click to collapse
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
purple patch said:
Power phone up with it plugged in. Does it charge then? I get that problem often. I've narrowed my problem down to when I start my car with phone connected on charge (using car charger). Won't charge after that till I restart phone. I'm assuming it gets over or under voltage and safety circuit kicks in until restart. In your case it might be a charger or cable problem (or combination of both).
Click to expand...
Click to collapse
I think the problem was the cable I was using, after a while it started doing some crazy stuff like saying that I was not using a powerful enough charger. After I changed it everything is working like a charm
I'm experiencing similar problems, but this happened to me after my phone totally discharged, i repost my experience:
Hi guys! i'm occuring in a big problem, i was wondering if anyone of you had this experience with this or others phones, two days ago my htc 10 was totally without battery and died, so i put it on charge, but nothing happens, no led on, if i try to power on, no signs of life, unable to make it boot, even after hours of charge, i noticed that the phone anche the charger were cold, instead of hot like it should.... but after hours, even without led indicator on, i trying to recover it, with surprise, it was hot, i tryed to power on, no signs, i tryed combination of power button and volume buttons and it booted into dowload mode, and after a millisecond it re-died, and booted normally with 65% battery. BTW from that point the phone is unable to charge if i plug the cable into it, nothing happens, but if i put the cable, when is off, it charges even after boot, i tryed to recalibrate battery but nothing happens....
today, one day later, it seems the things are getting better, i'am able to charge it without having to put the phone off, but i always got the message that the charge is slow.
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Q1qsxez
Sq
dladz said:
Clean the connector on the phone, make sure it's nice and shiny.
Give the cables a buff up, reboot your phone.
Allow it to boot, connect the official HTC charger in the wall.
Connect the official htc USB c cable into the charger and unlock your phone.
Connect the cable to your phone.
If that doesn't work, try a different wall socket.
Are you on stock? Have you altered any voltages? Any quick charge mods?
Click to expand...
Click to collapse
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
htctouchelfin said:
Hi, i'm on viper 3.1.0. srock voltages, i'm using stock htc cables and charger, tryed all wall socket in the house and i have cleaned all the connectors
Click to expand...
Click to collapse
If you can reverse the modifications you've done to it I'd be tempted to say take it back to htc and get it sorted. Shouldn't be like that. Personally that's what I'd do.

Problem with charging and connecting the phone to a computer

When I connect the phone to the charger or computer by cabel, my OP3 becomes brick immediately or after a while. Don't work touch, block screen, stops clock, don't work alarms and nobody can call me. I can't too turn off phone. All I can do is hold down the power button until the phone resets. I have OxygenOS 9.0.5. Once I flashed system and phone work for some time, but now problem is back. Anyone know what I can do?
Either the cable has a short in it or the charging port has a short. Use another cable and see if anything changes, if not, then there is an issue with hardware. I don't think a ROM/software would be causing this issue.
kenboyles72 said:
Either the cable has a short in it or the charging port has a short. Use another cable and see if anything changes, if not, then there is an issue with hardware. I don't think a ROM/software would be causing this issue.
Click to expand...
Click to collapse
I used different cables. Always the same problem.

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