Gyroscope and other sensors not working after recent updates. HELP! - ZenFone 2 Q&A, Help & Troubleshooting

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I've loved my Zenfone 2 for a while now. I have the 64gb 1080p model. It was a well priced powerful phone for what I wanted.
However, I recently received an asus software update that completely borked the Gyroscope and some other sensors. I have read about similar issues online and testing the sensors reveals that they're not working.
Does anyone know how I can fix this? I have been unsuccessful in trying to install CyanogenMod13 or even TWRP/CWM. I rooted my phone and the bootloader is unlocked (white backscreen upon loading).
It seems as though ASUS doesn't want to fix this, would upgrading to a custom ROM provide firmware that would properly recognize and use the gyroscope as input?
I've tried wiping the system cache in the stock recovery, resetting to factory new and everything to no avail.
I am willing to "tip" or "pay" for someone's time if they can help me as I cannot auto-rotate or use any applications requiring certain sensors.
Thanks for your time.

I've upgraded to CM13 successfully now and the gyroscope is still not even recognized in Sensor applications. Is it hardware?

solution?

Related

Broken Accelerometer and gyroscope

I noticed that for some unknown reason my accelerometer and gyroscope just stopped working. I have managed to fix it and thought I would just give my story in case anyone else has this problem.
I did drop my phone but not badly and it landed on a relatively soft floor.
I tried factory resetting battery, pull, and full wipe and reinstall of custom roms. NONE of these options worked.
The only thing that managed to reset it was doing an update through Odin with an official samsung rom 4.4 that I downloaded from samsung
http://www.sammobile.com/firmwares/1/
This was the only way to reset the accelerometer and gyroscope sensors, it also updated the baseband version to a kitkat 4.4 compatible one so I suspect if I do go back to the custom roms again (I was on Carbon Rom) this baseband update will stay with the device.
Anyway it is all working now and I am very happy the updated samsung rom in much much better and more debugged than the stock rom that it had when I got it so I think I am going to try it out for a while and see how it goes I will undoubtedly go back to custom roms but in terms of recovery it is nice to know that a flash of the official rom will truely and fully reset and calibrate the sensors like the gyroscope and accelerometer.
cheers
:cyclops:

Sensors Broken after ROM Change

So, i'm completely lost. I was playing around with ROMs and mods (the RAM build.prop, for example), and now all my phone's sensors seem to be stuck.
I have reflashed back to completely stock ROM, taken official sprint update. Tried modded ROM, done factory resets, cleared/wiped everything, and still the issue persists.
It would appear my Gyroscope, Accelerometer, Proximity Sensor, and Compass are all not responding at all.
Right now i'm on rooted stock AOJ6.
Does anyone have any ideas? Maybe a corrupted sensor properties file or something similar like that? I'm completely at a loss.
Any help is appreciated.
Guys, it fixed itself. I booted into safe mode, restarted and all the sensors are working again.
I doubt it had anything to do with safe mode, as the sensors weren't working in safe mode.
I have no idea what could have done it. I wish I had a real answer for you.

Back camera not working/Flashlight not activating on stock, custom ROM or safe mode

Hi all,
I've been having quite a few problems with my month-old HTC 10, specifically with the camera (and the WLAN coverage, but at least that's working somewhat!) I finally unpacked it last week and have spent the whole week since attempting to fix the "Camera has stopped/Unable to connect to camera" problem. The selfie camera, however, is perfect and can be used in other apps, but attempting to switch to the camera on the back results in a freeze/force close. Considering I decided on the HTC 10 because of the camera quality, I'm a bit disappointed so far. A google search reveal a number of people having the same problem, but no real solution. Here's what I've done so far:
- Set up phone, comes with Nougat 7.0. Camera works at first, though seems to have problems with the auto focus. Camera app then updates overnight and stops working. Clear data/cache, remove updates, hard reset - no good. Flashlight does not work either, simply says "loading..." and stays like this indefinitely until closed.
- Factory reset, no change. Switch to safe mode, no change. Decided to unlock bootloader and install custom ROM after hearing that would fix it (I know, I know...I should have just sent it back at this point). Install Viper 5.10 + root with magisk, camera and flashlight still not working. Safe mode, not working. Full wipe in TWRP, RUU back to stock firmware (CID: HTC_034, flashed 2.41.401.3 signed firmware). Set up phone again on stock firmware, still no change in camera or flashlight.
- Install LeeDroid 10 3.7.0 custom ROM, root with magisk. I get a breakthrough here; turning off "OK Google" in settings gets the camera and flashlight working again! Still have the "laser autofocus blocked" issue, but I figure I'll deal with that later. Backed up with TiBu.
- Next day, decide to use a ROM that includes the latest security patches (got a bit annoyed waiting for HTC to push out the European updates, still on 1st January patch) so went for Resurrection Remix. Wipe, clean install etc. Camera stops working again, no change in safe mode. Wipe, clean flash back to LeeDroid, camera is no longer working, in normal mode or safe mode.
- Went through a bunch of custom ROMs at this point; ICE, Dirty Unicorns, LineageOS, then decided to try RR, LeeDroid and Viper again - camera still not working in normal mode or safe mode. With the ROMs that required GApps, used every package in both Open GApps and Dynamic GApps to install. No change to camera, Google Camera was unable to start as well.
- Flashed upgraded RUU (2.41.401.4 signed firmware) and went through the process of wipe/clean install custom ROM/test camera with all the above custom ROMs in normal mode and safe mode. No change in camera, though the ROMs were all excellently made
At this point I'm pretty stumped If it was a hardware problem, why did it work when I first installed LeeDroid, but not after? It's not been mishandled, it's just been sitting on my desk since I got it. The fact that it doesn't work in safe mode would suggest to me that ,maybe, a camera driver has been deleted somewhere along the way? I also tried a load of other methods I found on various message boards; flash it with no SD card inserted, flash without SIM card installed, etc. but absolutely nothing works.
Third party camera apps also don't work; most simply crash on starting. Open Camera says "Unable to access camera. Maybe being used by another app?", so I tried removing the permissions of all apps that had access to the camera except the camera itself - no change. Deleted cache/data/preferences of all apps - no change.
Finally, I had a look at the HTC diagnostics test using *#*# 3424 #*#* on the dialler - the camera test doesn't even show up! :crying:
I've run out of things to try at this point, so I'm posting this here to see if anyone can possibly shed some light on this very strange situation. Is there something I can do to fix it? Or should I start begging Amazon to give me a refund? Unfortunately I'm a week outside their 30 day return window...lesson learned for next time; if in doubt, send it back!
Oops, meant to post this in the Q and A forum. Don't want to spam a duplicate, is it possible to move it over?
Hardware issue. Contact HTC for a replacement. sounds like it may just not be connected. I had one with no working vibration notification, the motor would turn on, you could hear it, but the phone wouldn't vibrate. Got it replaced ASAP! I recommend you do the same!
FinnMacKool said:
Hi all,
I've been having quite a few problems with my month-old HTC 10, specifically with the camera (and the WLAN coverage, but at least that's working somewhat!) I finally unpacked it last week and have spent the whole week since attempting to fix the "Camera has stopped/Unable to connect to camera" problem. The selfie camera, however, is perfect and can be used in other apps, but attempting to switch to the camera on the back results in a freeze/force close. Considering I decided on the HTC 10 because of the camera quality, I'm a bit disappointed so far. A google search reveal a number of people having the same problem, but no real solution. Here's what I've done so far:
- !
Click to expand...
Click to collapse
Same issue here. The only thing that works for me (so far) is flashing back to a Marshmallow rom. HTC has been completely silent on this issue in terms of actually fixing the problem. They know the problem is there for only a small number of us and so aren't going to do anything about it. Fine. This was my first and will be my LAST htc phone. Buh bye htc, you'll never get another dime from me.
Did you fix the issue, coz i have the same in my HTC 10
Hi
follow my post in anildsouza73 blog..I will show how to fix it if someone really spoiled it...have a good day..
from yesterday morning the problem appeared to me. Initially, the difficulty in focusing, then rebooting the impossibility of opening the camera app and the flashlight. I found on Youtube the videos that showed the same problem. Is there a solution today?
Hi all
I found if I cleared my flashlight cache and then the camera cache, soft reset phone I could get the camera working again. Only problem now is the autofocus is not working properly. Any ideas for that?
Same problem. Focus stopped working, then I cannot launch camera app. Anyone found a solution?

Fingerprint unlock and settings menu not working

Hello everyone,
for the last few days I have been unable to unlock my phone with the fingerprint scanner and had to use the code unlock. The hardware part apparently still works, since the "wake screen with fingerprint sensor tap" still works, but I can't even remove old fingerprints, or reset the scanner settings/data.
I'm using everything stock on 3.16.401.2 firmware.
It doesn't even work in safe mode (I've read that it may be caused by a third-party app).
Has anyone come across this issue, or a similar one?
I'm guessing factory reset could probably solve the issue if it is solely software related, but I'd like to solve it without that.
Do you use custom recovery (TWRP) or still Pure Stock? I have a solution but must be in custom recovery or rooted device.
Unfortunately it's all stock. After talking with HTC support and clearing Fingerprint scanner cache and data, the problem of not being able to remove scanned fingerprints still persisted, so it looks like I'll have to factory reset.

Camera frozen/won't open even after Factory Reset

Hello dear XDA Members,
on my OP 5T I was using the latest official Firmware 10.0.1 when suddenly the main camera froze and since then would not open again. I have tried all recommended things like restart, clearing the camera cache or the whole cache partition and so on. I performed a factory reset, downgrade to last OOS 9 version and installed latest LineageOS. Nothing worked. I also ordered a replacement camera module, but this did not work either. So it appears as if this is a hardware issue with the main board. However, I wanted to hear if anybody experienced something similar or even has a way to possibly fix this without the need for a replacement mainboard. for example through some magic commands
The other camera modules (aux back and front) work fine by the way.
Thanks in advance, have a nice day!

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