My OP3 refuses to pickup 4G in places that my old iPhone 5s and 6P always did. Why is this?
we don't know, we do not know where u r at or what carrier u are on and by 4G do u mean LTE
I got this the first 2 hours that I used my new OP3. It stayed on H+ for 2 hours then without reboot or anything and not even moving, it got LTE.
Le_Zouave said:
I got this the first 2 hours that I used my new OP3. It stayed on H+ for 2 hours then without reboot or anything and not even moving, it got LTE.
Click to expand...
Click to collapse
But I've had it for days now.. it just stays on H all the time (it changes to LTE symbol maybe once every hour for a few minutes)
gman88667733 said:
But I've had it for days now.. it just stays on H all the time (it changes to LTE symbol maybe once every hour for a few minutes)
Click to expand...
Click to collapse
What carrier are you using?
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
jdawgg21 said:
What carrier are you using?
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Click to expand...
Click to collapse
3 UK. My old iPhone had 4G all the time
gman88667733 said:
3 UK. My old iPhone had 4G all the time
Click to expand...
Click to collapse
Check your APN settings and make sure they're the latest for your carrier.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
I am having the same issue. I am on Bell in Toronto Canada. Some areas cannot get LTE. Some times my data just hangs showing full bars. Can't receive or make calls or texts. There are a few threads on different forums with people having the same issue. Hoping it is just a software bug that can be fixed with an update.
I'm O2 Germany and have a really good LTE reception. Look up what LTE bands your carrier is using and compare it to the specs of the OP3. Maybe that's the issue. You can also try to enable flight mode for a few seconds then disable it and the phone will connect new and then you might have LTE.
edit: Seems like Bell Canada is not fully supported but 3 UK is.
Gerrit507 said:
I'm O2 Germany and have a really good LTE reception. Look up what LTE bands your carrier is using and compare it to the specs of the OP3. Maybe that's the issue. You can also try to enable flight mode for a few seconds then disable it and the phone will connect new and then you might have LTE.
edit: Seems like Bell Canada is not fully supported but 3 UK is.
Click to expand...
Click to collapse
I get LTE fully at work just fine. But around my house and the neighbourhood where I live, I only get 3G whereas I used to always have 4G!
gman88667733 said:
I get LTE fully at work just fine. But around my house and the neighbourhood where I live, I only get 3G whereas I used to always have 4G!
Click to expand...
Click to collapse
Hm I can recommend the app LTE Discovery. Then you'll see if there is any LTE network around you and if the phone receives it.
Gerrit507 said:
I'm O2 Germany and have a really good LTE reception. Look up what LTE bands your carrier is using and compare it to the specs of the OP3. Maybe that's the issue. You can also try to enable flight mode for a few seconds then disable it and the phone will connect new and then you might have LTE.
edit: Seems like Bell Canada is not fully supported but 3 UK is.
Click to expand...
Click to collapse
I have also the OnePlus X and that always gets LTE and it supposedly supports less bands.
gman88667733 said:
3 UK. My old iPhone had 4G all the time
Click to expand...
Click to collapse
I already posted a thread about this, it's not just 3 either that is having this problem
http://forum.xda-developers.com/oneplus-3/help/radio-problems-t3405636/post67479458#post67479458
I understand the icons are not showing you what you want to see but how about the speeds? Did you do a comparison or is this all strictly off of H v LTE icon?
playya said:
I understand the icons are not showing you what you want to see but how about the speeds? Did you do a comparison or is this all strictly off of H v LTE icon?
Click to expand...
Click to collapse
Off of the H vs LTE icon to be honest
I am using my OP3 with mobile internet, using google map a lot. But the google map app eating too much data. Even if i download the offline map and trying to use offline the navigation. If i try to use the offline pre downloaded map without internet connection just does not work. After few seconds or minutes the map will become „blank” means no can see the streets and roads. Nothing at all. But if i turn back the internet on my phone everything coming back. But the point is, that is why i want to use offline maps to save my data bundles.
On my OPO it was not a problem, if i was using the offline map and turning off my mobile internet connection the google map was workng fine. I am using CM13/ Marshmallow on both phone.
Also it has never eat so much data like on OP3.
I am on Tmobile UK and using a 1GB data bundle per month. Before was using my OPO the 1 GB data was more then enough for a month using google map almost every day around 7-8 hours a day. I need the google sat nav for my everyday work so that is why using a lot.
But with OP3 only yesterday i was using almost 200MB and it was all the google map.
I was trying to disable background data traffic on the settings, and also the google map settings has some option but just does not help.
If i download the desired map via wifi and after trying to use the map offline it just become „blank” the map. I need to use the mobile internet to be able to use the offline map. Annoying…
AT&T in the US. I can't get LTE at work. Only H+, and sometimes just 3G.
My issue is that when I get into an area that is LTE for certain, the device doesn't pick it up. It stays in 3G or H+.
I then have to toggle the SIM settings on and off for the device to get LTE. Then it is fine until the next time I go into am area without LTE.
My apn settings are correct and my IMEI is mapped correctly.
Changing to LTE only won't work because then sometimes I would have no signal.
Have you installed OOS 3.2.4? If so go back to 3.2.2. There are known connectivity issues with 3.2.4. There's a little more info on the official OnePlus Community forum in case your interested.
best phone for 2016 but with this issue of signal not to good, samsung always stay on 4g as preferred network or if you want 3g it will stay forever with no issue, op3 fix this issue please i love this phone
i'm having the same issue on 3.2.2 and 3.2.4 always the signal drops from 3g to 2g i need to be switching the preferred network type from 3g to 4g LET
i use tigo and claro carrier
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Related
I regularly lose data on my G3.
The 4G LTE icon is still there, but i would only get upload arrow blinking, giving me no access to internet.
if I reset the phone i get my data back, or i could just go in and out of the airplane mode.
any thoughts on this ?
both me and wife's phone has this problem, as well as 2 of my friend's.
ILLHYHL said:
I regularly lose data on my G3.
The 4G LTE icon is still there, but i would only get upload arrow blinking, giving me no access to internet.
if I reset the phone i get my data back, or i could just go in and out of the airplane mode.
any thoughts on this ?
both me and wife's phone has this problem, as well as 2 of my friend's.
Click to expand...
Click to collapse
same issue here, thinking about returning the phone very annoying
tbiggs said:
same issue here, thinking about returning the phone very annoying
Click to expand...
Click to collapse
From an earlier thread...
http://www.tmonews.com/2014/07/t-mobile-lte-network-stalling-or-dropping-out-youre-not-alone/
This happens on my m8 as well. Its a network issue.
discussed here as well. http://forum.xda-developers.com/tmobile-lg-g3/help/intermittent-data-drops-t2825961
I don't know it's whether handset or network, but the situation isn't much annoying as it used to be with Note 3 in NYC.
With Note 3, I have to toggle few times a day, but with G3, I don't remember how many times doing this.
I can confirm the same thing with both my white G3 and my wife's white G3, they both just lose data connection with no traffic being sent or received, despite having a -59dbm for our signal at home!
I confirmed on both devices that no data was being sent with the Internet Speed Meter Lite, showing no traffic on the data connection, but active LTE connections on both.
As mentioned by others, pushing them into Airplane Mode and then back gets the data flowing again, but it does stop again later in the day. But they both don't lost connection at the same time (though it has happened several times of both at the same time), one will have an active connection while the other would not.
This seems to be a handshake issue, whether the handshake is expiring or is not accepting possibly.
It's also happens throughout NYC with us, at home, midtown Manhattan, Queens, etc with no known symptoms to cause it or time issues, such as every hour or so, or amount of traffic. Whether constant streaming or just idling, the data connection just dies out.
Happens on my note 2 as well, it's T-Mobile. It will be a while until their network is stable. Last year I went through 6 month of 2G speed on a 4G network because they are upgrading to lte
Sent from my SGH-T889 using XDA Premium 4 mobile app
AngryDinosaur said:
Happens on my note 2 as well, it's T-Mobile. It will be a while until their network is stable. Last year I went through 6 month of 2G speed on a 4G network because they are upgrading to lte
Sent from my SGH-T889 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for that info, I just came over to T-Mobile after 10yrs with Sprint just last week, so this is my first experience with LTE on T-Mo, so I wasn't sure if it was the G3 or T-Mo.
But, I have other co-workers who have had LTE on their T-Mo phones since this time last year. The fact that T-Mo might still be having problems with their LTE service for this long should be something fixed already. Unless they're getting around to it with their Wideband LTE upgrades.
I was wondering why my phone always displayed the 3G logo next to signal bar so decided to investigate further. Despite living in the centre of town the 4G around here is quite patchy so I put an identical "Three(3UK)" 4G sim in my old Moto G 4G phone and went outside to compare...sure enough, the Moto G was showing 4G while the P8000 showed 3G. As far as I know I have never seen 4G in the display. The phone will be going back if I can't get 4G!
Anyone else experienced this or am I the odd one out?
4G is selected under preferred network type.
Have you tried Editting the APN settings to that for Three?
Sent from my Nexus 4 using XDA Free mobile app
Go to dial pad and type:
*#*#4636#*#* that should take you to phone info. then on nework mode choose LTE only and see if it works...
APN seems fine, thanks for that hashcode @ferreinf - I will try that when I'm definitely in a 4g area near my flat
My brother has just got one and is having exactly the same issue on Three. Any joy?
Lol
I will Rek u after u read this
-OCv ReckeR
Wilbatron said:
My brother has just got one and is having exactly the same issue on Three. Any joy?
Click to expand...
Click to collapse
I drove to a 4g area nearby today and force enabled LTE only as described(you can also d/l MTK engineering app from playstore to do this) - I did manage to get the 4g symbol above the signal bars but a speedtest didn't really produce what you might expect from a 4g connection...the symbol did change back by itself to H about a minute later so I'm not quite sure what's going on here....I might have an old Vodafone PAYG sim somewhere so my next move might be to try it instead. Haven't got access to EE or O2/giffgaff cards to test. APN settings seem to be correct and 3g data does work quite well so it's interesting that your bro has the same issues, where did he buy his phone and what colour is it(does his have the blue notification led in home button?)
Wilbatron said:
My brother has just got one and is having exactly the same issue on Three. Any joy?
Click to expand...
Click to collapse
I use 3 4G I have no problem
I will Rek u after u read this
-OCv ReckeR
charliepie said:
where did he buy his phone and what colour is it(does his have the blue notification led in home button?)
Click to expand...
Click to collapse
I think it might have been geekbuying, it only came today. Black one with blue LED. I got him to try switching to LTE only and he said he got a 4g signal but lost ability to make calls. I'm also on 3 but with a Honor 6 and I'm due to see him tomorrow so I'll have a tinker myself and see how his signal is compared to mine in the same location.
That will indeed be a good test, I was out again in another location tonight and noticed the 4g come on by itself so perhaps that's a good sign - I'll have to test the calls function when on 4g tomorrow but it should automatically revert to 3g for that surely. I am using the flyme rom by the way...my area is supposed to have 4g according to the coverage checker but it's bloody useless around here!
That Honor 6 better be good for $300 though you probably paid more at the time(did you get single or dual sim?),
I actually bought the P8000 for my wife but she finds it too heavy and the screen too big so I'm stuck with the big gold brick - at least the battery life is pretty good!
Tested the 4g again and it seems to be working better now that I forced it to LTE through the engineering menu and when you make a call it reverts to 3g then cycles back to H then 4g when you end call. Didn't test d/l speed as I had my payg card in and running a 4g speedtest burns quite a lot of data!
So how do you rate your Honor 6 against your bros phone?
4g just popped up on mine, got 25.3 down and 2.2 up. Not sure if that's good or bad to he honest.
Sent from my Elephone P8000 using XDA Free mobile app
That's pretty good I'd say, I would be happy with that! I flashed the stock ROM back today and forced phone to LTE and your bro is right about the calls not working as the phone doesn't revert to 3g for voice automatically so I might have to go back to flyme...hope cm ROM is here soon and that it works well!
Tried again today on stock rom not forced to 4G and the phone did pick up 4g automatically as I was driving around, calls worked too so it seems that problem has magically fixed itself as it wasn't showing 4g at all the first week I had it! Still getting the annoying random wifi hangs and camera crashes when trying to use with other apps(waze in my case).
there's an firmware update adressing this issue, dated august 15th. it should fix this.
http://bbs.elephone.hk/forum.php?mod=viewthread&tid=7096
Sorry, not been back to this thread since contributing before.
My brother is still complaining about internet speeds. When I sat with him I was getting H+ but his phone was just showing 3G. Tried to force to 4G only but that resulted in no signal (we were in a weak 4G area). So my main concern at the mo is that he might not be getting H+ and is only either getting standard 3G.
It's difficult to debug from afar, but I did all the usual engineering menu stuff when I was with him and none of that seemed to help. I'm seeing him again on Saturday and we'll both be in a 4G area so I'll at least be able to do some more comparisons...
Regarding my Honor, it's a lovely phone. I paid about £200 for the single SIM European version of it back in January. I had a Lenovo A830 prior to that so I'm a big Chinaphone fan, but didn't want anything bigger than 5" which is what made me go for the Honor. The P8000 seems very nice too though!
---------- Post added at 08:21 PM ---------- Previous post was at 07:50 PM ----------
I remember on my A830 having to flash a different modem / radio image to get the correct bands and I notice a similar issue with some import OPOs detailed here forums.oneplus.net/threads/modem-hack-for-chinese-opo-to-enable-3g.46696 - I suspect a similar issue might be at play here.
Might flash the FlyMe ROM for him at the weekend seeing as people have had success with that...
Hi,
I have 4G issue too but have yet to see 4G display once and I"m in a strong signal area.
I have configured my APN for giffgaff, data is enabled, 4g is "preferred" in options and LTE is forced in Eng menu as above *#*#4636#*#*
But still no 4g from my sim which is working as tried in another phone any ideas please?
what does the 3g with a smaller 3g behind it mean?
Regards
Is it just a bug that when the phone accesses data it constantly flaahes real quick from 4g+ to lte?
I'm on att and next gen phone apn.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Maybe it is some kind of a bug, as I'm seeing that also and I'm on T-Mobile. I do have the option for VoLTE enabled, next time I see it doing this I'll try disabling that.
joho5 said:
Is it just a bug that when the phone accesses data it constantly flaahes real quick from 4g+ to lte?
I'm on att and next gen phone apn.
Click to expand...
Click to collapse
Check out my thread. I have a similar issue. I believe it's a radio or software problem that should be able easy fix.
http://forum.xda-developers.com/oneplus-3/help/radio-problems-t3405636/
ha glad i am not the only one!!!
I'm in France, and I have the same problem with 4G+ and LTE..
I hope it will be fixed in OOS 3.1.4
Letin69 said:
I'm in France, and I have the same problem with 4G+ and LTE..
I hope it will be fixed in OOS 3.1.4
Click to expand...
Click to collapse
3.2.0 still not fixed
I'm having the issue here. Determined it only flashes to 4G+ when there is active data downloading. Otherwise it sits at LTE. US/AT&T here. Was considering going to T-Mobile to put a SIM in the 2nd tray and see if it does it there too, because I was thinking it was just an APN setting.
An easy way to tell is open YouTube and playback a video off of cellular..indicator will stick on 4G+. Alternatively, run a Speed Test, when downloading it will flash back and forth rapidly, however when doing the upload test it will stay on LTE.
I always thought 4G+ was the same as HSDPA+/HSUPA+ which is nowhere near as fast as LTE. Does anyone having the issue have a recent LTE phone they can swap back into and copmare speed tests?
Edit - typos.
archvile7 said:
I'm having the issue here. Determined it only flashes to 4G+ when there is active data downloading. Otherwise it sits at LTE. US/AT&T here. Was considering going to T-Mobile to put a SIM in the 2nd tray and see if it does it there too, because I was thinking it was just an APN setting.
An easy way to tell is open YouTube and playback a video off of cellular..indicator will stick on 4G+. Alternatively, run a Speed Test, when downloading it will flash back and forth rapidly, however when doing the upload test it will stay on LTE.
I always thought 4G+ was the same as HSDPA+/HSUPA+ which is nowhere near as fast as LTE. Does anyone having the issue have a recent LTE phone they can swap back into and copmare speed tests?
Edit - typos.
Click to expand...
Click to collapse
4G is LTE. Not sure what 4G+ is. On LTE when it works I can get around 100 down.
Hmm, no 4G and LTE are different, in the US at least. 4G was marketed before LTE came about, you can see proof of this on an iPhone 4S, which did not have LTE radios but did label HSDPA+ connections as 4G. So you can thank Apple for the marketing confusion. However, upon researching this issue it seems 4G+ (with the plus, not just 4G) is the technical equivalent to LTE. It is just used in different countries, such as Singapore.
Regardless, the issue seems to have gone away after coming to work and being in different AT&T towers. I'm guessing it was just a graphical bug.
In Europe 4g and Lte is the same but the 4g+ is the new faster net
From North Pole
Pretty certain the one plus when using carrier aggregation shows the 4G+ and 4g when on HSDPA. Confusing for certain but when I've noticed it that's been the case (as much as I can tell without field test)
T-Mobile US here.
Sent from my ONEPLUS A3000 using Tapatalk
smgrimes said:
Pretty certain the one plus when using carrier aggregation shows the 4G+ and 4g when on HSDPA. Confusing for certain but when I've noticed it that's been the case (as much as I can tell without field test)
T-Mobile US here.
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Carrier aggregation?
archvile7 said:
Carrier aggregation?
Click to expand...
Click to collapse
http://www.3gpp.org/technologies/keywords-acronyms/101-carrier-aggregation-explained
Basically combining two frequencies that use LTE for better bandwidth on the download speed as its currently mostly implemented.
Sent from my ONEPLUS A3000 using Tapatalk
Well, in Nottingham(uk) my phone works in the opposite way(EE network) it shows LTE constantly, but as soon as I start to download anything, or browsing (and possibly using more data) it switches to 4G+.I haven't realized untill I got my OP3... But love it, extremely fast ?
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
hunhool said:
Well, in Nottingham(uk) my phone works in the opposite way(EE network) it shows LTE constantly, but as soon as I start to download anything, or browsing (and possibly using more data) it switches to 4G+.I haven't realized untill I got my OP3... But love it, extremely fast
Sent from my ONEPLUS A3003 using XDA-Developers mobile app
Click to expand...
Click to collapse
Yes that's exactly what mine is doing, however today it does it sometimes and other times it remains showing LTE when downloading data. I noticed when it remains as LTE, the up/down indicators in the pull-down settings don't show up, which leads me to believe even more that the LTE/4G+ toggling is just a visual bug, as they are technically the same network connection.
I took contact with the Oneplus support about this problem. They told me to send them a log with a hidden menu ( call the *#800#). He sent the log to the development team, I will tell you if I have news
archvile7 said:
I'm having the issue here. Determined it only flashes to 4G+ when there is active data downloading. Otherwise it sits at LTE. US/AT&T here. Was considering going to T-Mobile to put a SIM in the 2nd tray and see if it does it there too, because I was thinking it was just an APN setting.
An easy way to tell is open YouTube and playback a video off of cellular..indicator will stick on 4G+. Alternatively, run a Speed Test, when downloading it will flash back and forth rapidly, however when doing the upload test it will stay on LTE.
I always thought 4G+ was the same as HSDPA+/HSUPA+ which is nowhere near as fast as LTE. Does anyone having the issue have a recent LTE phone they can swap back into and copmare speed tests?
Click to expand...
Click to collapse
I assume that would explain these less than stellar speeds? I was wondering why the upload was faster than the download...
smgrimes said:
Pretty certain the one plus when using carrier aggregation shows the 4G+ and 4g when on HSDPA. Confusing for certain but when I've noticed it that's been the case (as much as I can tell without field test)
T-Mobile US here.
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Can confirm carrier aggregation. Started data transfer and the phone information shows a change from LTE to 4G+ and the network type line changes from LTE to LTE_CA. T-Mobile US as well.
Vayper_fr said:
I took contact with the Oneplus support about this problem. They told me to send them a log with a hidden menu ( call the *#800#). He sent the log to the development team, I will tell you if I have news
Click to expand...
Click to collapse
any news back yet? this is something that is holding me back from buying another op3 honestly. might try this tomorrow too on my op3
4g+ working here in sweden got 180 downspeed and it showed 4g+ i have firmware **24
Skickat från min ONEPLUS A3003 via Tapatalk
I had LTE for around a month, then out of nowhere, no updates, nothing it disappeared, it's been gone for almost 2 weeks now.
My carrier (O2-UK) says there is no issue, I have literally no idea, I am almost certain it's just Oneplus phones.. but anyone have any info?
As I said, I've tried custom ROM, I've tried all the stock roms clean flashed.
ritchiedrama said:
I had LTE for around a month, then out of nowhere, no updates, nothing it disappeared, it's been gone for almost 2 weeks now.
My carrier (O2-UK) says there is no issue, I have literally no idea, I am almost certain it's just Oneplus phones.. but anyone have any info?
As I said, I've tried custom ROM, I've tried all the stock roms clean flashed.
Click to expand...
Click to collapse
The latest update oos3.4.2 has this issue. However, oos3.2.2 didn't have this issue as my LTE was connecting fine in India.
sidagg said:
The latest update oos3.4.2 has this issue. However, oos3.2.2 didn't have this issue as my LTE was connecting fine in India.
Click to expand...
Click to collapse
I've tried all roms, all OOS versions. Same issue.
No one else has this issue?! Saw a few on google but no fixes...
I can say that my phone often sticks to edge when I disable the wifi, it won't switch to 3g/4g unless I enable/disable it. I believe this was not the case with oos 3.2.1, with which my phone came with (only have it for a week now). This also happens with CM13. I think there was a update to the radio in the last oos update, so this might be the reason.
I am currently on OxygenOs 3.2.4 and my Lte seems to work properly. I tested it on a 4g area for about an hour or more and lte sticks with no drop to 3g. I will test it more and report back.
Lownita said:
I can say that my phone often sticks to edge when I disable the wifi, it won't switch to 3g/4g unless I enable/disable it. I believe this was not the case with oos 3.2.1, with which my phone came with (only have it for a week now). This also happens with CM13. I think there was a update to the radio in the last oos update, so this might be the reason.
Click to expand...
Click to collapse
I used to have solid good 4G here, now I don't no matter what I do. It isn't a network issue either
Did you double check your data SIM card is set to LTE? I had that setting change to 3g through a weird mix of circumstances. Was miffed I wasn't getting 4g and it turned out my SIM was set to 3g max.
nispen said:
Did you double check your data SIM card is set to LTE? I had that setting change to 3g through a weird mix of circumstances. Was miffed I wasn't getting 4g and it turned out my SIM was set to 3g max.
Click to expand...
Click to collapse
I get LTE if I go somewhere else, eg just outside off where I live.
But I had very good LTE where I lived too, inside, outside, then a week or two ago it vanished.
same here always reverting from 3g to 2g biggest issue with this phone
please fix this 1+ we all having hard time with this issue
my 1+3 never stays on 3g or LTE always go back to 2g
Silly suggestion, but are you on the correct APN? My oneplus initially connected on the incorrect APN for my carrier and I wasn't getting LTE, but 3G/H. Once I corrected it, my LTE was constant in the places it should have been.
Works fine for me you probably just getting a stronger h+ signal and it's jumping between mast's
fermata_ said:
Silly suggestion, but are you on the correct APN? My oneplus initially connected on the incorrect APN for my carrier and I wasn't getting LTE, but 3G/H. Once I corrected it, my LTE was constant in the places it should have been.
Click to expand...
Click to collapse
Yes I am
TheLoverMan said:
Works fine for me you probably just getting a stronger h+ signal and it's jumping between mast's
Click to expand...
Click to collapse
That would make no sense. I had LTE for a solid month sat right at this desk, now, none.
Where I am in the UK we have loads of cell towers around me and it's always jumping about. There is an app that lets you pick what cell tower you want to use, I have forgotten it's name but might be worth a look. Or could be they doing work in your area. Sorry can not think what else it could be
The oneplus 3 and oneplus 2 just don't like LTE, they will find any reason to go to H+/3
Same issue
I am on Three UK, have came from a Galaxy S7 Edge, and that got constant LTE in most areas, now my phone seems to prefer H+ a LOT more than LTE, reverting to it whenever it can, not great, OnePlus really needs to address this issue, wouldn't mind so much if LTE in my area wasn't 75Mbps, compared to 10Mbps on H+
Grudenkles said:
I am on Three UK, have came from a Galaxy S7 Edge, and that got constant LTE in most areas, now my phone seems to prefer H+ a LOT more than LTE, reverting to it whenever it can, not great, OnePlus really needs to address this issue, wouldn't mind so much if LTE in my area wasn't 75Mbps, compared to 10Mbps on H+
Click to expand...
Click to collapse
Same issue, same carrier, same frustration
Put me down for the same issue. With faster battery drain on 3.2.4, as well as random complete "no service" signal loss, for maybe 5 seconds. It's annoying as sin, and very disappointing. OnePlus at least is aware of the issue:
https://twitter.com/OnePlus_Support/status/765659124642222081
Fix
Have found no fix, have reverted to S7 edge, has MUCH better LTE and more reliable signal overall.
So I got my pixel xl from Google today. It works but I am on T-Mobile and it will not connect to LTE band 4 or 12 which are in my area. I have an ATT SIM for my work which I popped in and it works fine. That said without driving around Atlanta to try to find B2 I cannot tell if it is T-Mobile or the phone. Is anyone else on T-Mobile getting LTE connection at all?
So news today I can connect to LTE. Yesterday when I got the SIM in using *#*#4636#*#* I would get zero reception forcing LTE only. The phone would only connect to UMTS/HSPAP. Today after several restarts and calling T-Mobile and Google support it is now working. Here is what I did.
First Google is saying the update is supposed to affect LTE connecting issues.
Second make sure your SIM is properly registered with your provider. They should elevate the issue to higher tech support to have them look into it. This takes up to 24 hours.
Third go to your dialer do the *#*4636#*#*, go to phone info and change the preferred network type to LTE/UMTS or LTE/WCDMA (I haven't seen a difference between them). (This info is in other threads) Then restart your phone.
The problem seems to be how the phone determines what bands the network provider uses. It defaults to CDMA as the voice connection. For me this meant the phone was always connecting to UMTS only. It seems the firmware has some kind of default setting when it senses an error out the gate. The APN settings and preferred network settings needed to be updated and the phone restarted for it all to work. I now connect to band 4 LTE in my area. I hope this helps others.
I am also getting slow data speeds on my pixel XL connected to t mobile
My XL seems to get pretty consistent LTE service and good speed on T-Mobile.
LTE in Chicago working well.
Sent from my Pixel XL using Tapatalk
LTE in minnesota working fine.
Sent from my Pixel XL using Tapatalk
Google "Pixel LTE band 4 issue"
Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.
I'm in Oklahoma on t mobile getting slow connection compared to my friends. They each have a galaxy s6 edge and get between 70-80 MBs down sitting right next to me. I'm getting 14 MBs down. I just left sprint today for slow connection. Hoping to find a way to get this resolved ASAP.
mnguyen127 said:
Weird. I'm getting pretty awesome Band 4 coverage in So. Cal. I also get Band 12 here, but Band 4 is what my phone tends to be connected to, which is fine since it tends to be significantly faster.
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I only experience the issue in downtown Toronto area and I contacted my carrier, Telus, in Canada. They confirmed that network signal in such area is mainly LTE band 4...
Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.
micah_675 said:
Just an FYI for those with the same issue. Google has asked for my shipping address after contacting them about the issue.
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Which means replacement is on its way?
Not yet I'll update the thread when I get word.
I hope that result you issue, theres a lot of people with problems with LTE band 4 around the world
https://productforums.google.com/forum/#!msg/phone-by-google/OxkJ1Sn6i5c/E_2n5dFTBgAJ
micah_675 said:
Not yet I'll update the thread when I get word.
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Have you tried swapping SIM cards?
I pulled the sim out of another working TMO iPhone6s and my PIXEL got LTE right away.
Have an update and updated the main post.
micah_675 said:
Have an update and updated the main post.
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Thanks. I changed mine to LTE/WCDMA. Will know how it goes next week.
All seems to be working on my end.
I was having delays in mms being sent. I was using the default APN. About a week ago I changed the APN to the one recommended by T-Mobile. Mms sends instantly now just about. I don't think it's effected much on LTE but I didn't have problems before. Make sure your on the proper APN
I sure hope there isnt a recall..My XL hasnt even shipped yet and im on Tmo
I spoke with a t-mobile rep yesterday who helped me get my issue resolved. My main apn was set up incorrectly. Now I am connected to LTE and not just hspa+. I get generally good speeds most everywhere and I have tower right by my house that must go fairly unused.