Quick Transfer Adapter - Google Pixel XL Questions & Answers

Are folks using the adapter to migrate? Phone hopefully arriving today and I've always setup from scratch to prevent moving over too much bloat. Curious how people are handling...

Used it with my Nexus 6P and it worked like a charm for me.
Everything checked was backed up as expected and it helped me saving time by not looking every music album, background picture or whatnot I've stored before.

Used to copy from my Nexus 6, worked fine for the most part. A few things didn't transfer, but it was no big deal as I was ready to setup everything again anyway.
Sent from my Pixel XL

make sure you copy your call logs, text etc because once you exit the setup wizard you can't get back in. I skipped copying data in the store to make a "test call" and i was advised by a google pixel rep that once you skip the set up you can't get back in. SMS backup/restore app has a wifi direct transfer option that handled the texts and call logs for me. Just a heads up here as when I tried to use the adapter without setup wizard running it doesn't do anything "on it's own" the way it does in setup wizard. FYI

Even if you factory reset, still no option to try again?

I used it coming from a Droid Turbo 2 and it worked perfectly.
Sent from my Pixel XL using Tapatalk

My HTC m8 didn't transfer my text or call log

vapehooka said:
Doesn't your droid turbo 2 have a micro usb? I didn't get a micro usb in my box .. am I missing something?
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you plug in the adapter in the pixel and use a normal usb cable to plug into your old phone and the adapter hopefully that made sense

I used the adapter and it said no apps found! Settings appear to have transferred fine.
I tried using TB to ensure they were all attached to the market and it still couldn't find a single app.
Anybody else run into this problem? It's it because I'm rooted?

Never figured out why no apps were found when using the cable transfer and adaptor but I called Google support and they were able to restore my apps wirelessly.
I had to factory reset the phone to get back to the first time setup screen. When you get to the part where it asks you to connect to your old phone with the adaptor there is a link on the bottom to transfer data by other methods. It was a minor pain to go through the initial setup again but it worked so I'm happy.
Just wanted to post the solution that worked for me in case others run into the same situation.

I tried it out from my N6 to PXL. Once I realized that it chose the wrong gmail account as the default I factory reset and did it via email account over the air. After all 130 apps were restored, I repeated that whole setup again because I forgot to unlock my bootloader first -_-
Google Pixel XL Stop Motion Unboxing Video​

In case you are still wondering, YES, if you hard reset the wizard will start again(according to a google rep on the Pixel forum). If you "skip" the setup when you 1st turn on the phone there is no getting back into the setup wizard without a hard reset. So if you buy at verizon and they want to skip the setup to hurry up and make a test call to see if you're activated tell them no. You need to setup or you won't be able to without a hard reset.

Related

Apps did not restore

So... Finally got my replacement Note 7 from Verizon meaning I had to turn my loaner Galaxy S7 in.
The Verizon employee I was working with skipped through the setup wizard (didn't input my Google Account information or anything), then proceeded to do use Smart Switch. I insisted he use the cord because it would be faster he denied it and used the store's wireless network instead. Because he used the wireless, Smart Switch estimated the transfer to take an hour and six minutes so he suggested we didn't bring over the apps which cut it down to 15 minutes. I didn't think this was a big deal at the time because I figured the apps would come back from the Play store anyways.
Later on, I signed into my Google account to realize that my old apps weren't queueing for download. Does anyone know another way around this without manually installing every app that was on the old phone? Maybe rerunning the setup wizard?
go to settings and go to google backups. or you can try re-restoring it. in the future, only use smart switch, and save it on your external SD. Then you will always have a backup on you no matter what. On top of that i use nova launcher so i make a back up of that as well and email it to myself. then i just restore it and my phone is always set up visually the way i had it.
you can always run the back up again whenever. also a good idea when your phone feels sluggish or has a lot of battery drainage to just factory reset, and restore the smart switch backup.
chillsen said:
go to settings and go to google backups. or you can try re-restoring it. in the future, only use smart switch, and save it on your external SD. Then you will always have a backup on you no matter what. On top of that i use nova launcher so i make a back up of that as well and email it to myself. then i just restore it and my phone is always set up visually the way i had it.
you can always run the back up again whenever. also a good idea when your phone feels sluggish or has a lot of battery drainage to just factory reset, and restore the smart switch backup.
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Thanks for your quick response. In settings, I see 'Google' and I see 'Backup and Reset'. Neither menus seem to have an option for 'Google Backups' or mention anything about restore EXCEPT automatically restore which is turned on and doesn't seem to be working.
Looks like I may have to backup Smart Switch to external sd, then reset and do the setup wizard again. I wasn't aware that you could backup to SD from smart switch so that's good to know.
Brttclne22 said:
Looks like I may have to backup Smart Switch to external sd, then reset and do the setup wizard again. I wasn't aware that you could backup to SD from smart switch so that's good to know.
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Yeah it should be more visible but the option to do that is in the menu button on the top right of the screen, there's an option for "external sd" sorry that happened.
I had the same problem. I had to manually go through my apps and tell it to install each one..... the freaking guy that handled my swap went through and did the initial setup and crap on all my apps..... The bone head also started and accepted the terms on all the garbage Verizon apps before I could explain that I don't need use or want any of them.... he looked like I told him his cooking sucked when I told him if I could pay an extra 50 bucks to get my device WITHOUT any of their garbage apps I would....
Sent from my SM-N930V using Tapatalk

How to trasfer files from Note 7/S7 edge to Pixel XL

Does anyone know how to transfer files (music/contacts etc) that are on the Note 7/S7 edge sd card to Pixel XL??
I don't know for sure but I think with the help of "Phone Transfer Software". Download and install this software on your PC and you can easily transfer files from Note 7/S7 edge to Pixel XL. It's worth a try
Put the SD card into your laptop/desktop or card reader > Connect Pixel XL to laptop/desktop via the supplied USB-C to USB-A cable > Drag or copy and paste music to whichever directory on the Pixel XL you want.
The contacts will sync from your Google account assuming that is where you store them. Failing that there is a step in the setup process to connect your old phone to the Pixel XL that will copy contacts and messages etc but I don't believe it copies music.
Use samsung smart switch
KamrapterHD said:
Use samsung smart switch
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that didnt work.....when i downloaded it, it would only allow send from the pixel xl
They have a cable in the box for this. Just plug it into the Note 7 and follow the on-screen instructions during initial setup. It was done in less than 15 minutes
ChrisAC84 said:
They have a cable in the box for this. Just plug it into the Note 7 and follow the on-screen instructions during initial setup. It was done in less than 15 minutes
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sadly, due to my excitement upon receiving the device, I bypassed that part of the set up thinking I could do it later
mav42 said:
sadly, due to my excitement upon receiving the device, I bypassed that part of the set up thinking I could do it later
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Might be faster to just factory reset it and do it over lol
OP I did the same and am stuck right where you are. I didn't even have my note 7 with me when I picked this up and the store guy was so bent on getting the test call made I by passed that as well. I'm already right where I need to be minus my call logs and texts. Got my Apps, updates, finger prints, etc etc.. I dread resetting and starting over. If I find anything I'll post it back here.
use SMS backup and restore from the play store.
kest874 said:
use SMS backup and restore from the play store.
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I'm sure this would be easy enough for texts but I can't believe there is no way to get back to that point at start up were you can copy texts and call logs without a hard reset.

Data transfer from old phone (Nexus 5X) not working

So I received my Pixel XL yesterday, ordered through Project Fi. Seemed like it would be really quick and easy to copy everything from my Nexus 5X (also on Project Fi) using the data cable. I followed the prompts on the phones, and when I pressed "Copy" on the old phone, the new phone would start the process and after a second or two, Google Play Services would crash on the Pixel and I would have to start over again. I tried using the cable, WiFi/cloud, network/cloud, factory resets, nothing worked. Play Services keeps crashing as soon as I initiate the transfer process. Spent hours on the phone with Google support last night, they really just told me to do everything I had already tried, then offered to send me a replacement phone. When they sent the email to initiate the RMA process, the link they sent me didn't even work haha (Internal Server Error, Error 500, no matter what device or WiFi/Network I used). Just not a great night for me and Google.
I was able to set up the phone fresh without transferring anything over, but now, as far as I can tell, I don't have the option to do the transfer. I contacted Project Fi support just now, they hadn't heard of this issue either. I did find one person who has the same issue, I'm not allowed to post links, but it was on NeoGAF on page 8 of a thread titled "Google Pixel (OT)" by user Matthew Gallant, if anyone is curious.
Anyway, wondering if anyone else has experienced this, or has any suggestions, or should I just get a replacement (assuming they can send me a working RMA URL)?

Did you use Google "data transfer tool"? problems with apps?

while im one of the few with no RMA waranting problems, i am wondering how many DID use the migration tool, and how many set up as new device. i have found in the past, copying the /0/data directory (internal storage for your goodies) i get nothing but problems. and it does seem this is what the Google "data transfer tool" seems to do, forcing me to have to cache/data wipe some apps. Gboard for example, as im typing this, this was an app i had issues with, and realized it was not the stock settings, showing that data had been pulled over. just wiped the app, and it is behaving as expected as far as i can see.
so, the core question, who here used the migration tool and has NO issues. or who has used the tool, and has issues with several, or some apps.
i am considering making a poll to get a feel for where some of the problems people are having may stem from.
this included fingerprint reading issues from devices that had fingerprint readers or even Bluetooth issues. i myself came from the N6 with no fingerprint data, and was on a rom before i did the migration. i expect to factory reset and start as new with no prev data to taint the device. as its cleaner than wiping each app one by one.
as it stands i have NO device breaking hardware issues, just the case where some apps are behaving buggy like Gboard, and voice texting (before i did an app wipe to its defaults)
I used it for the first time going from Pixel XL to Pixel 2 XL. Went quickly and everything is fine.
The only thing that didn't transfer over are APK files.
nxt said:
I used it for the first time going from Pixel XL to Pixel 2 XL. Went quickly and everything is fine.
The only thing that didn't transfer over are APK files.
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My experience exactly. I was pleased by how well it went.
i tried to use it, kept complaining about couldnt connect with cable i was using and that i should trying using the charging cable that came with the phone instead (i was using the orig samsung cable that came with the phone) i tried all other kinds of known good data cables that i had laying around as well. nothing seemed to work.
all contacts are in the cloud, transfered all my sms/mms with 'sms backup and restore' app, email is in the cloud, pictures/video is in the cloud, put a few documents on dropbox and reinstalled all apps myself. it didnt really take all that long.
wtherrell said:
My experience exactly. I was pleased by how well it went.
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Same...came from a Moto Droid Turbo and have nothing but praise for the Pixel 2 XL. Best phone I've ever used.
I used it coming from an OG Pixel XL. Everything worked perfectly.
I used it from the 6P to the 2XL, and it was amazing. Somehow I didn't even know that was possible, but I'm sure glad it is there. Being that it only transfers the apps data, not the APKs, it seems to be fairly efficient and not cause any issues (at least when I did it.)
I used it going to my Pixel XL last year, and my 2XL this year. It transferred more this time around than before. I had an issue with 1 or 2 apps I had to wipe data on to get them to work right, but nothing substantial.
Sent from my Pixel 2 XL using Tapatalk
I transferred from XL to XL 2 and everything went fine, same as previous statements with the apk files not transferred. Only issue I have noticed was Google fc once.
I used it twice. Once from my Nexus 6P to the P2XL, and again when I had to swap my first P2XL out for another (For some reason, my Fi pre-order somehow got fulfilled through the Google Store, so they couldn't activate Device Protection... and no, neither Fi nor I have any idea how that happened). Both times, everything worked just fine, but it didn't transfer the settings for every app. I always backup my "Internal Shared Storage" folder to my computer beforehand, and copying a few folders back took care of most of the app settings that were missed. I think all the rest were taken care of by logging into the app.
All phone logs, SMS/MMS history, voicemails, Wi-Fi passwords, desktops icons, etc. came back perfectly. Widgets were properly placed, but had to be reconfigured.
EDIT: One nice thing I forgot. In both cases, the old phone was to be factory-reset and shipped off, so by hooking up the USB-C cable, I was able to use the old device to start charging the new one, allowing me to jump right in on the transfer, without worrying about the out-of-the-box battery level of the new device. You do have to pay attention to which device is charging which though... but a quick tap on the notifications could swap that around if necessary.
I transferred from XL to XL 2 and everything worked surprisingly well, except text Messages. I use SMS Backup for the messages.

factory reset without losing internal storage?

I've been having wifi and Bluetooth issues since February update. Bluetooth keeps giving the message "Bluetooth keeps stopping" or something like that and won't connect to anything or stay on for that matter. When this happens wifi also goes. If I go in in clear Bluetooth cache and storage then reset my phone 50% of the time it will work after the reset but fail again shortly after connecting to a Bluetooth device or turning it on. Does anyone have suggestions on what I can do. I am rooted and bootloader unlocked. Is there a way to factory reset without losing all my internal storage. I have way too much stuff on my phone to lose it all. Thanks in advance.
I would use Titanium backup to backup the apps and their content. Then, do the factory reset.
Sent from my Pixel 3 XL
---------- Post added at 10:09 PM ---------- Previous post was at 10:06 PM ----------
You can also connect a USB-c drive and copy to it any important files you may have. I got one with 256 Gb from Amazon some time back for about $50. I regularly copy to it my important files. My pics are automatically uploaded to my Google cloud.
Sent from my Pixel 3 XL
vwood2121 said:
I've been having wifi and Bluetooth issues since February update. Bluetooth keeps giving the message "Bluetooth keeps stopping" or something like that and won't connect to anything or stay on for that matter. When this happens wifi also goes. If I go in in clear Bluetooth cache and storage then reset my phone 50% of the time it will work after the reset but fail again shortly after connecting to a Bluetooth device or turning it on. Does anyone have suggestions on what I can do. I am rooted and bootloader unlocked. Is there a way to factory reset without losing all my internal storage. I have way too much stuff on my phone to lose it all. Thanks in advance.
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No. By definition, a factory reset is wiping your /data/media folder. Have you tried resetting your network (WiFi,mobile & Bluetooth) under reset options? Often times there is just no substitute for a clean install (flashing a full factory image, not just a factory reset). If you just factory reset, your problem may not be resolved. Since you are rooted there are many backup options. TiBu is one of the best. I think you'd be surprised how quickly you will be back up and running. ADB/Fastboot binaries were updated recently, so make sure you refresh those before starting.
Well completely wiped and reset up after about 15 with Bluetooth on it started again....any other suggestions
vwood2121 said:
Well completely wiped and reset up after about 15 with Bluetooth on it started again....any other suggestions
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Try starting the phone in safe mode to rule out a conflicting app. If you can confirm it happens in safe mode -and- you have fastboot flashed a full factory image (not just factory reset) and the problem still persists you may have a hardware issue and now have done enough testing for an RMA.
Every thing was great until I connected my pixel buds ....i was playing music for over an hour on a Bluetooth speaker and no problems.....went to mow grass with pixel buds and not even 15 minutes Bluetooth and wifi force closing
Been back and forth with Google and sent in bug reports, they sent me an email asking for all kinds of phone info , my name , address, and such.....they haven't got back to me yet after I sent in that info....what does it usually mean .
They seem to think it is hardware related from the bug report. I've had the phone since November.
They gave me an option to have a replacement sent to me to swap but want to put a credit hold on a debit card. I've been screwed by Google before when I traded a brand new Galaxy s8 plus still in the factory plastic and not used. They told me I sent them an LG with a cracked screen and I was not given any credit towards my pixel 2xl...the trade towards my 3xl went smoothly but I took pics and a long video of it being boxed and mailed. Seems shady with the credit hold...anyone got any input. The only other option they gave me was to send it in for repair and would take 10 business days and I have no backup phone
vwood2121 said:
They gave me an option to have a replacement sent to me to swap but want to put a credit hold on a debit card. I've been screwed by Google before when I traded a brand new Galaxy s8 plus still in the factory plastic and not used. They told me I sent them an LG with a cracked screen and I was not given any credit towards my pixel 2xl...the trade towards my 3xl went smoothly but I took pics and a long video of it being boxed and mailed. Seems shady with the credit hold...anyone got any input. The only other option they gave me was to send it in for repair and would take 10 business days and I have no backup phone
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A card hold is just that, nothing more. Many companies do it. It disappears as soon as your old phone is received. Wait for the new phone to come, use data transfer feature to setup your new phone, and then return the old one.

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