Did you use Google "data transfer tool"? problems with apps? - Google Pixel 2 XL Questions & Answers

while im one of the few with no RMA waranting problems, i am wondering how many DID use the migration tool, and how many set up as new device. i have found in the past, copying the /0/data directory (internal storage for your goodies) i get nothing but problems. and it does seem this is what the Google "data transfer tool" seems to do, forcing me to have to cache/data wipe some apps. Gboard for example, as im typing this, this was an app i had issues with, and realized it was not the stock settings, showing that data had been pulled over. just wiped the app, and it is behaving as expected as far as i can see.
so, the core question, who here used the migration tool and has NO issues. or who has used the tool, and has issues with several, or some apps.
i am considering making a poll to get a feel for where some of the problems people are having may stem from.
this included fingerprint reading issues from devices that had fingerprint readers or even Bluetooth issues. i myself came from the N6 with no fingerprint data, and was on a rom before i did the migration. i expect to factory reset and start as new with no prev data to taint the device. as its cleaner than wiping each app one by one.
as it stands i have NO device breaking hardware issues, just the case where some apps are behaving buggy like Gboard, and voice texting (before i did an app wipe to its defaults)

I used it for the first time going from Pixel XL to Pixel 2 XL. Went quickly and everything is fine.
The only thing that didn't transfer over are APK files.

nxt said:
I used it for the first time going from Pixel XL to Pixel 2 XL. Went quickly and everything is fine.
The only thing that didn't transfer over are APK files.
Click to expand...
Click to collapse
My experience exactly. I was pleased by how well it went.

i tried to use it, kept complaining about couldnt connect with cable i was using and that i should trying using the charging cable that came with the phone instead (i was using the orig samsung cable that came with the phone) i tried all other kinds of known good data cables that i had laying around as well. nothing seemed to work.
all contacts are in the cloud, transfered all my sms/mms with 'sms backup and restore' app, email is in the cloud, pictures/video is in the cloud, put a few documents on dropbox and reinstalled all apps myself. it didnt really take all that long.

wtherrell said:
My experience exactly. I was pleased by how well it went.
Click to expand...
Click to collapse
Same...came from a Moto Droid Turbo and have nothing but praise for the Pixel 2 XL. Best phone I've ever used.

I used it coming from an OG Pixel XL. Everything worked perfectly.

I used it from the 6P to the 2XL, and it was amazing. Somehow I didn't even know that was possible, but I'm sure glad it is there. Being that it only transfers the apps data, not the APKs, it seems to be fairly efficient and not cause any issues (at least when I did it.)

I used it going to my Pixel XL last year, and my 2XL this year. It transferred more this time around than before. I had an issue with 1 or 2 apps I had to wipe data on to get them to work right, but nothing substantial.
Sent from my Pixel 2 XL using Tapatalk

I transferred from XL to XL 2 and everything went fine, same as previous statements with the apk files not transferred. Only issue I have noticed was Google fc once.

I used it twice. Once from my Nexus 6P to the P2XL, and again when I had to swap my first P2XL out for another (For some reason, my Fi pre-order somehow got fulfilled through the Google Store, so they couldn't activate Device Protection... and no, neither Fi nor I have any idea how that happened). Both times, everything worked just fine, but it didn't transfer the settings for every app. I always backup my "Internal Shared Storage" folder to my computer beforehand, and copying a few folders back took care of most of the app settings that were missed. I think all the rest were taken care of by logging into the app.
All phone logs, SMS/MMS history, voicemails, Wi-Fi passwords, desktops icons, etc. came back perfectly. Widgets were properly placed, but had to be reconfigured.
EDIT: One nice thing I forgot. In both cases, the old phone was to be factory-reset and shipped off, so by hooking up the USB-C cable, I was able to use the old device to start charging the new one, allowing me to jump right in on the transfer, without worrying about the out-of-the-box battery level of the new device. You do have to pay attention to which device is charging which though... but a quick tap on the notifications could swap that around if necessary.

I transferred from XL to XL 2 and everything worked surprisingly well, except text Messages. I use SMS Backup for the messages.

Related

Google play crashes on brand new nexus 7

I am on my second nexus 7 now. The first one had a bad microphone and it did not work at all. I exchanged it and got a new nexus 7 which has a working microphone, but right out of the box several apps crash like google play, gallery, and camera. Factory reset doesnt work, not does clearing the cache and app data for google play. Also apps like google drive tell me I don't have any external storage. I also am unable to copy any files to the tablet by connecting it to my computer. The storage comes up as unknown in size and when I go to copy files the window pops up to show it is being copied, but it never actually copies the file.
shatteredautumn said:
I am on my second nexus 7 now. The first one had a bad microphone and it did not work at all. I exchanged it and got a new nexus 7 which has a working microphone, but right out of the box several apps crash like google play, gallery, and camera. Factory reset doesnt work, not does clearing the cache and app data for google play. Also apps like google drive tell me I don't have any external storage. I also am unable to copy any files to the tablet by connecting it to my computer. The storage comes up as unknown in size and when I go to copy files the window pops up to show it is being copied, but it never actually copies the file.
Click to expand...
Click to collapse
Maybe computers aren't for you
truent said:
Maybe computers aren't for you
Click to expand...
Click to collapse
Lol!
OP, Where are you getting these N7s?
stevemw said:
Lol!
OP, Where are you getting these N7s?
Click to expand...
Click to collapse
I got my third nexus 7 and it worked fine. All of them came from Office Depot in Tulsa Oklahoma. Interestingly enough I got the last one in three of the five stores in my area. I was told by one person that there had been some returns there as well because of defects. I think I should go get a lottery ticket or something because getting two bad tablets in a row has to be some kind of luck.
Yea sucks. Make sure to test NFC and Wireless Charging. I've heard of some issues with those not working. My 32gb seems great and everything works (knock on wood). Are most of the problems on the 16gbs or 32gbs? Some suggested their being a bad batch of memory?
Most importantly is that there seems to be lots of issues surrounding the latest Play Store 4.3.10. Many have dropped back to 4.3.9.
My Google Play doesn't crash, but I'm having problems downloading some apps. I'm having to clear cache in Settings and restart to get them to download/install.
player911 said:
Yea sucks. Make sure to test NFC and Wireless Charging. I've heard of some issues with those not working. My 32gb seems great and everything works (knock on wood). Are most of the problems on the 16gbs or 32gbs? Some suggested their being a bad batch of memory?
Most importantly is that there seems to be lots of issues surrounding the latest Play Store 4.3.10. Many have dropped back to 4.3.9.
My Google Play doesn't crash, but I'm having problems downloading some apps. I'm having to clear cache in Settings and restart to get them to download/install.
Click to expand...
Click to collapse
Seems that nfc doesn't work. Wonderful. I don't have a way to test wireless charging. This is ridiculous.
shatteredautumn said:
Seems that nfc doesn't work. Wonderful. I don't have a way to test wireless charging. This is ridiculous.
Click to expand...
Click to collapse
The hot spot for NFC is on the "N". How are you testing it? Do you have some NFC tags? If using another device, make sure both NFC radios are enabled.
Sent from my Nexus 7 using xda premium
For people with problems downloading apps that crashes make sure that you go in tablet Settings, Backup & reset, and uncheck automatic restore. It seems that apps saved under a different version won't load properly. You can set auto restore after.

Quick Transfer Adapter

Are folks using the adapter to migrate? Phone hopefully arriving today and I've always setup from scratch to prevent moving over too much bloat. Curious how people are handling...
Used it with my Nexus 6P and it worked like a charm for me.
Everything checked was backed up as expected and it helped me saving time by not looking every music album, background picture or whatnot I've stored before.
Used to copy from my Nexus 6, worked fine for the most part. A few things didn't transfer, but it was no big deal as I was ready to setup everything again anyway.
Sent from my Pixel XL
make sure you copy your call logs, text etc because once you exit the setup wizard you can't get back in. I skipped copying data in the store to make a "test call" and i was advised by a google pixel rep that once you skip the set up you can't get back in. SMS backup/restore app has a wifi direct transfer option that handled the texts and call logs for me. Just a heads up here as when I tried to use the adapter without setup wizard running it doesn't do anything "on it's own" the way it does in setup wizard. FYI
Even if you factory reset, still no option to try again?
I used it coming from a Droid Turbo 2 and it worked perfectly.
Sent from my Pixel XL using Tapatalk
My HTC m8 didn't transfer my text or call log
vapehooka said:
Doesn't your droid turbo 2 have a micro usb? I didn't get a micro usb in my box .. am I missing something?
Click to expand...
Click to collapse
you plug in the adapter in the pixel and use a normal usb cable to plug into your old phone and the adapter hopefully that made sense
I used the adapter and it said no apps found! Settings appear to have transferred fine.
I tried using TB to ensure they were all attached to the market and it still couldn't find a single app.
Anybody else run into this problem? It's it because I'm rooted?
Never figured out why no apps were found when using the cable transfer and adaptor but I called Google support and they were able to restore my apps wirelessly.
I had to factory reset the phone to get back to the first time setup screen. When you get to the part where it asks you to connect to your old phone with the adaptor there is a link on the bottom to transfer data by other methods. It was a minor pain to go through the initial setup again but it worked so I'm happy.
Just wanted to post the solution that worked for me in case others run into the same situation.
I tried it out from my N6 to PXL. Once I realized that it chose the wrong gmail account as the default I factory reset and did it via email account over the air. After all 130 apps were restored, I repeated that whole setup again because I forgot to unlock my bootloader first -_-
Google Pixel XL Stop Motion Unboxing Video​
In case you are still wondering, YES, if you hard reset the wizard will start again(according to a google rep on the Pixel forum). If you "skip" the setup when you 1st turn on the phone there is no getting back into the setup wizard without a hard reset. So if you buy at verizon and they want to skip the setup to hurry up and make a test call to see if you're activated tell them no. You need to setup or you won't be able to without a hard reset.

Data transfer from old phone (Nexus 5X) not working

So I received my Pixel XL yesterday, ordered through Project Fi. Seemed like it would be really quick and easy to copy everything from my Nexus 5X (also on Project Fi) using the data cable. I followed the prompts on the phones, and when I pressed "Copy" on the old phone, the new phone would start the process and after a second or two, Google Play Services would crash on the Pixel and I would have to start over again. I tried using the cable, WiFi/cloud, network/cloud, factory resets, nothing worked. Play Services keeps crashing as soon as I initiate the transfer process. Spent hours on the phone with Google support last night, they really just told me to do everything I had already tried, then offered to send me a replacement phone. When they sent the email to initiate the RMA process, the link they sent me didn't even work haha (Internal Server Error, Error 500, no matter what device or WiFi/Network I used). Just not a great night for me and Google.
I was able to set up the phone fresh without transferring anything over, but now, as far as I can tell, I don't have the option to do the transfer. I contacted Project Fi support just now, they hadn't heard of this issue either. I did find one person who has the same issue, I'm not allowed to post links, but it was on NeoGAF on page 8 of a thread titled "Google Pixel (OT)" by user Matthew Gallant, if anyone is curious.
Anyway, wondering if anyone else has experienced this, or has any suggestions, or should I just get a replacement (assuming they can send me a working RMA URL)?

Best easy practice to swap two Pixel XLs data

Hey guys,
Both my wife and me are using a Pixel XL but in different colours. Recently we decided to swap our phones to get a refreshed experience. So I am curious what's the best (lazy) way to achieve this?
We are using the same (Australian) version, same storage size and the same Android version (Pie). Moreover, we are both rooted with Magisk and stock kernel.
I am thinking that I could possibly just back up the boot/system/data partitions and restore them perspectively. However, I don't think the SD storage can be backed up and restored?
What would be your approach?
chinesecooler said:
Hey guys,
Both my wife and me are using a Pixel XL but in different colours. Recently we decided to swap our phones to get a refreshed experience. So I am curious what's the best (lazy) way to achieve this?
We are using the same (Australian) version, same storage size and the same Android version (Pie). Moreover, we are both rooted with Magisk and stock kernel.
I am thinking that I could possibly just back up the boot/system/data partitions and restore them perspectively. However, I don't think the SD storage can be backed up and restored?
What would be your approach?
Click to expand...
Click to collapse
Honestly - buy some thin, different colored cases. Otherwise seems like alot of work to go through just to have a different colored phone. From what you've written that only refreshed part of the experience will be the color of the phone itself.
I had the same idea of transferring data because I got a new Pixel with more storage. I just went ahead and tried it and it works almost fully. The only problem is that some security features don't work anymore: First of all, SafetyNet is tripped now because CTS profile doesn't match. I don't know much about that matter but I'm assuming if it's a properly implemented security feature, it would only be fixable with a vulnerability. Secondly, the fingerprint reader is not usable anymore. I have a feeling that that's also connected to the first problem. When I try to register a fingerprint it works fine until the last part of the analysis process. Then it just says it couldn't be completed. It looks like it has to do with storing the fingerprint, which then again points to it having to do with the security storage (is that the credentials storage? I'm not sure...). Anyway, clearing the credentials also doesn't help. One more weird thing: I tried fixing SELinux contexts in TWRP and it basically went from hitting the button straight to done, but it didn't say anything about it in the log. So I don't know if it actually did it. It also didn't give an error message, though. I actually never used this feature before and don't know what the process is supposed to look like but it did seem a little odd to me.
I think I'll end up just starting fresh and transferring everything Titanium because I think it will be much easier and save me from many other issues down the road.
Artificial_Intelligence said:
I had the same idea of transferring data because I got a new Pixel with more storage. I just went ahead and tried it and it works almost fully. The only problem is that some security features don't work anymore: First of all, SafetyNet is tripped now because CTS profile doesn't match. I don't know much about that matter but I'm assuming if it's a properly implemented security feature, it would only be fixable with a vulnerability. Secondly, the fingerprint reader is not usable anymore. I have a feeling that that's also connected to the first problem. When I try to register a fingerprint it works fine until the last part of the analysis process. Then it just says it couldn't be completed. It looks like it has to do with storing the fingerprint, which then again points to it having to do with the security storage (is that the credentials storage? I'm not sure...). Anyway, clearing the credentials also doesn't help. One more weird thing: I tried fixing SELinux contexts in TWRP and it basically went from hitting the button straight to done, but it didn't say anything about it in the log. So I don't know if it actually did it. It also didn't give an error message, though. I actually never used this feature before and don't know what the process is supposed to look like but it did seem a little odd to me.
I think I'll end up just starting fresh and transferring everything Titanium because I think it will be much easier and save me from many other issues down the road.
Click to expand...
Click to collapse
Thanks for sharing the experience mate. Yeah, like you mentioned it would probably be easier to go titanium instead. :laugh:
chinesecooler said:
Thanks for sharing the experience mate. Yeah, like you mentioned it would probably be easier to go titanium instead. :laugh:
Click to expand...
Click to collapse
Yeah, I did and everything works great now .
Another idea for a refreshed experience could be a skin. I'm thinking about getting one too.

Question Transfer from samsung to pixel 6 pro

Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
p51d007 said:
Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
Click to expand...
Click to collapse
My preferred method is to transfer files from the old phone to my laptop and then transfer from there to the new phone. Then I gradually add the apps back over time starting with the most relevant.
I use Google's own built-in Android cloud backup option. When your new phone gets to the part where it suggests you plug your old phone into your new phone, you could do that - or tell it you don't have the old phone and then it will offer you the available cloud restores for your account.
Edit: I'm assuming your old phone isn't rooted, being a Samsung. Being rooted would give you all sorts of other options like Swift Backup, and Titanium Backup, and others, which when used on rooted phones could backup and restore more app data than any non-root solution.
Have fun with your new phone.
roirraW edor ehT said:
I use Google's own built-in Android cloud backup option. When your new phone gets to the part where it suggests you plug your old phone into your new phone, you could do that - or tell it you don't have the old phone and then it will offer you the available cloud restores for your account.
Edit: I'm assuming your old phone isn't rooted, being a Samsung. Being rooted would give you all sorts of other options like Swift Backup, and Titanium Backup, and others, which when used on rooted phones could backup and restore more app data than any non-root solution.
Have fun with your new phone.
Click to expand...
Click to collapse
No, it's not rooted. Knox...
I just don't look forward to installing all the apps again. That's ONE thing I did like about the A71 and the samsung app that transferred everything from the old phone to the A71. SIMPLE.
(yeah, I'm gettin' old) LOL
p51d007 said:
No, it's not rooted. Knox...
I just don't look forward to installing all the apps again. That's ONE thing I did like about the A71 and the samsung app that transferred everything from the old phone to the A71. SIMPLE.
(yeah, I'm gettin' old) LOL
Click to expand...
Click to collapse
When I relatively briefly went back to Samsung (Note 10+) between my Pixel 1 and this 6 Pro, I used Samsung's app to transfer over cable what it could and I don't think it transferred any app data, only apps themselves. Google's cloud backup at least backs up and restores app data for apps that the developers have implemented that in.
I do miss LG's built-in non-root backup and restore function I had on the G3. It was almost as capable as root solutions - it got nearly every piece of app data. I was rooted anyway, but LG's solution was so good I only used Titanium Backup for apps that didn't restore app data via LG's tool.
p51d007 said:
Just ordered the 6pro. On my current samsung A71 5G, there was an app to transfer the data, files, apps from
my old phone to the sammy.
I didn't really find one, there were some apps but is there a sure fire way to transfer the apps, files etc from my
samsung, over to the pixel 6 pro, when I get it?
TIA
Click to expand...
Click to collapse
There seems to have been a lot of people who had problems with their phone when they first got it because they transferred data, apps, etc., from another phone. Heard a lot of stories about when they clean installed everything the problems went away.
Not saying this will happen to you, but might want to think about clean installing everything initially just to avoid potential problems. Just an idea...
I dont know much about the A71 but I upgraded from a Samsung Note 10 to the 6 Pro and used the direct cable option. Inserted sim into the pixel, powered on and followed the screen prompts. It transferred everything EXCEPT some apps that came from the Galaxy store.
Even the files on my sd card were transferred to the pixels internal storage. Kept folder structures too. I have to say I was impressed that I didnt lose anything. Just had to replace Samsung apps with either Google or third party apps.
Used the included cable, got everything transferred, then all the apps that required to be updated by google.
The only "issue" I had was after putting in the sim card (at&t prepaid), I had no cell service. The at&t message
came up, connected me with a semi-English speaking person, told them what phone I was using and LOL, this
is what she said "The google pixel 6 pro is probably not compatible. I told her...ummm it just came out not
that long ago. After giving her my IMEI number, the model number of the phone, presto/jumbo/mumbo and
it started working.
LOL...not compatible. Reading from a script most likely. Also, she mentioned that it won't work on 3G
Gee, no kidding? LOL
I'm with the people that say do a clean install. I have ran into too many issues over the years transferring data, apps, media, etc. from my old phone. Also I have found that there were many apps on my old phone I never used. I got my P6P a week ago. Before I moved to the P6P I copied all photos, videos, downloads, text photos, and other stuff I needed from old phone to my computer. I'm not a huge fan of moving old texts to new phone but if you are (like my wife who has 6,000 texts she cannot live without use SMS Backup & Restore. In reality this is a good practice for me to backup. Not a big fan of only having only the cloud. Afer this I booted up P6P and logged into google. Contacts updated through Google. I essentially install other apps when I need them on my phone and move stuff from my computer backup to phone. This might sound old school but I don't like being dependent on cloud etc. when going to new phone. I want my own backup on everything. I also have found I run into less issues doing it this way.
I did a full device transfer using the Samsung app from the Note 10 to the S21 recently and have been having issues with the S21 since. I'm sending it back and have the P6P on its way, and I intend to do a clean install to avoid app data giving me issues.

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