How to use other cellular company on Mexico? - Moto Z Play Questions & Answers

Hi , yesterday I got Moto Z Play on internet, it was supposed to be unlocked, so I put my sim card (TELCEL) but it didnt recognize it.
I put other sim card (MOVISTAR) and worked, then put AT&T sim card and worked again, but with TELCEL it didnt work.
So I searched and discovered that the phone is on AT&T.
Looked on internet and found that I can unlock the phone via a code, but in order to do it that way, the phone has to ask for the code when I put other sim card, but the request doesnt appear.
Does anybody know how I can fix it so I can use my TELCEL sim card . . . ??????

If you bought your phone via internet, it must be unlocked, but i think there is a problem with your carrier not with the phone. Here, in Mexico its a mandatory the sell of unlocked phones with any carrier, but maybe it could be an agreement between lenovo and at&t

If you bought your phone at full retail price it must be unlocked by law, if not you can contact the company that sold it to you and have them unlock it for you.
If you bought it with a data plan it will be locked to that network until after the mandatory period expires.
Having said that, it is odd that it functions with SIMs from AT&T and Movistar (Not related at all) and not Telcel. Maybe is you TELCEL SIM that is not working.

looking for an answer y sadly found the IMEI from this phone is reported as stolen/lost, maybe thats why it doesnt work with TELCEL sim card, lets hope the seller answers my complain
thanks everyone for the comments

where did you buy it man?

I bought it on linio.com.mx

giova07 said:
looking for an answer y sadly found the IMEI from this phone is reported as stolen/lost, maybe thats why it doesnt work with TELCEL sim card, lets hope the seller answers my complain
thanks everyone for the comments
Click to expand...
Click to collapse
Hi, I have an unlocked AT&T moto Z play from Amazon (paid 6,900 Pesos) and it works perfectly with Telcel, so the phone definitely is compatible. However the sim tray allows for only 1 sim card. Good luck with your seller.

Related

Austria Compact 2 won't take my other t-mobile sim card?

Hi,
I've tried to use my company simcard within my MDA Compact 2 but it won't work!! Any suggestions? The Compact 2 is probably simlocked but since I also use T-mobile in privat I got no idea why it doesn't work!
I got the new ROM update from T-Mobile Austria!
Please Help
Correct me if I'm wrong.
Your company is using T-mobile
You personally uses T-Mobile
You are in Austria
You used the Austria T-mobile upgrade
Right?
What is the message you see when you use your company SIM
absolutly right!
The SIM says T-Mobile! The SIM Card is working fine on my company cell phone!
This is really strange! There shouldn't be any difference between privat and company contracts cause it's the same network (T-Mobile)
The Compact 2 acts like there's no SIM Card in it
... T-Mobile Austria provided a ROM update to solve some bugs!
Before I switched to the new update I tryed the company SIM - Same result!
if the sim card is old it may not be compatible with the device
it's been know to happen
would it make any difference on an unlocked phone?
Or is it not possible to use this sim card at all?
If the phone act as though as there is no SIM card at all, it doesn't sound like a locked phone. a locked phone will gives you various unhelpful messages. Probably as Rudegar said, in compatible SIM card. I have not heard any thing (case or solution) on SIM incompatibility. Can't help you.
one could always ask for a new sim
i've don that before my network sendt me
one right away
I guess I'll try to get a new SIM!
This will probably solve the problem
Cheers, guys

[REF] Unlocking I9000 without losing warranty

Hi Guys,
Just bought my Galaxy S from a carrier in Portugal ( TMN ) and it is SIM locked.
Since there is no way to unlock it yet without paying some money to the carrier or to some specific unlock websites, i´ve tried to use one SIM unlock card that i had since my nokia times.
without this card i´m able to connect other carrier SIM ( vodafone) but after the card pin i´m asked to put the unlock key.
Then i tried with the Sim unlock card with the same card, and guess what... Works perfectly, no unlock key and vodadone card rocking hard on my Galaxy...
Here is the link for one of those on ebay... It costs 1$ lololol.
http://cgi.ebay.com/Universal-Turbo...le-GSM-phone-/370416652068?pt=PDA_Accessories
Hope it helps a lot of you that want to be free to chose the carrier that suits you better.
Cheers
This should be stickied
As a fellow TMN client, this is marvelous
i read somewhere else that someone had problems with this, sending every other call directly to his voicemail, so maybe there also could be some downsides to this. did you have enough time with that thing to test it well?
IMO i just want the thing unlocked. I could care less about the warrenty. I am always changing phones anyways.
FadeFx said:
i read somewhere else that someone had problems with this, sending every other call directly to his voicemail, so maybe there also could be some downsides to this. did you have enough time with that thing to test it well?
Click to expand...
Click to collapse
I had it for more then a year on my nokia( stuck on tmn aswell) and with a vodafone card. Always worked flawless... But you can always test it. 2 bucks with delivery is not that expensive..
Sent from my GT-I9000 using XDA App
Hi kinder__bueno,
thanks for the info. Have you tried the 3G? Does it work?
kinder__bueno said:
...
Here is the link for one of those on ebay... It costs 1$ lololol.
***Universal-Turbo-SIM-Unlock-Card-mobile-GSM-phone-/370416652068?pt=PDA_Accessories
Cheers
Click to expand...
Click to collapse
Wich one's exactly? Do you know some european sellers?
Bye.
kinder__bueno said:
Hi Guys,
Just bought my Galaxy S from a carrier in Portugal ( TMN ) and it is SIM locked.
Since there is no way to unlock it yet without paying some money to the carrier or to some specific unlock websites, i´ve tried to use one SIM unlock card that i had since my nokia times.
without this card i´m able to connect other carrier SIM ( vodafone) but after the card pin i´m asked to put the unlock key.
Then i tried with the Sim unlock card with the same card, and guess what... Works perfectly, no unlock key and vodadone card rocking hard on my Galaxy...
Here is the link for one of those on ebay... It costs 1$ lololol.
http://cgi.ebay.com/Universal-Turbo...le-GSM-phone-/370416652068?pt=PDA_Accessories
Hope it helps a lot of you that want to be free to chose the carrier that suits you better.
Cheers
Click to expand...
Click to collapse
HAs anyone tried this on the bell version? Please confirm if so...would love to try out the phone on my rogers network...
this is the best method without voiding warranty
http://forum.xda-developers.com/showthread.php?t=749880

[Q] Limited Service at different sim than T-Mobile (IS my phone locked?)

Hi,
I have bought HTC Desire (New) from eBay and seller said that he got it from T-Mobile and he don't know if it is unlocked or not. The thing is that from all topics I went throught it always says that if my phone is locked and I put different sim there then I will be prompted at boot to put code. I have tried with different sims (Vodafone, o2) but I have no such code input. Now I am using T-Mobile some cheap card and everything works but when using another card it gives me LIMITED Service Warning and no signal. It cannot register to any network as well. Any ideas if I should go and try to unlock it via some codes or it is unlocked already but I have to rebrand it?
Thank You,
Golotap
I was at Police/Vodafone/T-Mobile/T-Mobile/Another T-Mobile and everyone says this phone has been blacklisted in UK this is why it has such problem ._. so now I am just sending it back to Ebay seller.
Thank You,
Golotap
The amount of people buying from eBay and having problems is unreal. Go buy it from a retailer sicne your guaranteed it actually works.
The problem is money, normal phones are just too expensive for me so many people are just going to eBay.

Supposedly unlocked ADR6350

Hey, I recently took a Verizon branded phone with me to the UK (ADR6350) and managed to get it unlocked whilst visiting. I tested the phone in the UK with several different sim cards with the result being successful. I tried O2, Tesco and Vodafone. Unfortunately, when I returned to the USA and wanted to insert a GSM sim card into the phone, it doesn't seem to recognize the network. I have tried h20 and Vodafone whilst in the usa and nothing works. The cell phone will automatically connect me to the Verizon network regardless of CDMA or GSM settings. I will make a call with the new chip in the phone it will automatically try to connect me to Verizon customer services or tell me the network is unavailable.
I am trying to figure out what the problem could be. I have no idea why the cell phone keeps reverting. I know the chips that i have tested work in the USA as I have another mobile to test them in without issues.
Could anybody help or have some suggestions please?
Everybody asks money the unlock code.....
This sucks...
koukaki said:
Everybody asks money the unlock code.....
This sucks...
Click to expand...
Click to collapse
Don't have money to unlock it, sucks more

[Q] Travel Overseas and Use Local SIM card

Hello All,
I am traveling to Taiwan for several weeks. I would like to obtain a local sim card when I am there, and use it in my Verizon HTC One (M8). In the past, I would call Verizon and obtain the "unlock" code to allow me to roam on foreign systems. Must I do the same with the HTC One (M8) A while ago, in my random internet searching, I thought I saw something that said the M8 is a worked phone, and need not be unlocked to use a foreign sim. Just want to make sure I take care of what needs to be done before I find myself in a foreign land without phone service.
Thanks
wiredwrx said:
Just want to make sure I take care of what needs to be done before I find myself in a foreign land without phone service.
Click to expand...
Click to collapse
If phone is unlocked it should also work with SIM card from another local (US) operator. This means you can double check this by inserting a friends SIM card from a different operator than the one you are using. Remember to change APN when testing data connection.
wiredwrx said:
I thought I saw something that said the M8 is a worked phone, and need not be unlocked to use a foreign sim.
Click to expand...
Click to collapse
There is no such thing where a "certain" type of phone need not be SIM unlocked. It up to the carrier, and the AT&T and T-Mobile versions at least are SIM locked.
Although, I think (not certain) I saw someone here post that their Verizon version wasn't SIM locked? So the answer isn't clear.
EDIT: Just did a quick search, and it appears in fact the Verizon comes SIM unlocked out of the box:
http://forum.xda-developers.com/showthread.php?t=2694903
But apparently, the only M8 variant (of the "Big 4") that is unlocked out of the box:
http://htcsource.com/2014/06/how-to-sim-unlock-the-htc-one-m8-for-free/

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