Speaker problems - Nexus 5X Q&A, Help & Troubleshooting

Hello. I'm having serious problems with the speaker on my Nexus 5X (bought it 20-30 days ago), updated to Android Nougat 7.
What happens is that, at random times, the speaker won't work at all. No alarms, notification, music etc. Even the Youtube app won't be able to play any video during that time.
It sometimes fixes itself, randomly. Also, ifi reboot the device, the speaker will start working again.
Is this a hardware or software issue? Any fix?

DJDB said:
Hello. I'm having serious problems with the speaker on my Nexus 5X (bought it 20-30 days ago), updated to Android Nougat 7.
What happens is that, at random times, the speaker won't work at all. No alarms, notification, music etc. Even the Youtube app won't be able to play any video during that time.
It sometimes fixes itself, randomly. Also, ifi reboot the device, the speaker will start working again.
Is this a hardware or software issue? Any fix?
Click to expand...
Click to collapse
I have been experiencing the same issue. My speaker usually goes out, but randomly when the battery is low it starts working again. I have tried soundabout and it works only if a headphone is inputted. Some people use Pressy i know, but too much of a hastle. Any new workaround for this issue. This is my second nexus 5x the last one burned out after firmware update, and now just powers on for a few seconds and auto shuts off.
I still think its a great phone, just wish the speaker issue could be resolved. Thought I'd come to the community for like minded
Note: I've also done the alcohol cleaning for the headphone port, and replacing the whole speaker unit with my burned out unit. All failed

What happens when you press the volume buttons during that time?
Sometimes my Media volume is silent until I change the volume, but it has never affected system sounds only Media.

bblzd said:
What happens when you press the volume buttons during that time?
Sometimes my Media volume is silent until I change the volume, but it has never affected system sounds only Media.
Click to expand...
Click to collapse
Nothing happens when i toggle the volume buttons

Related

[Q] Max Volume Issue - not the usual one

I've noticed that sometimes the max volume of the ringer isn't what is normally the max volume.
I think there is something on the phone that is altering the volume, then when you exit that app, the phone thinks that the lower volume is now the maximum volume.
For example,
I boot the phone and volume is ok.
I run the FM radio, and lower the volume.
I then turn off the radio, and return the phone to max volume.
The max volume is now nowhere near where it used to be, and doesn't go back to normal until I do a reboot of the phone.
I'm not suggesting it is the radio doing this, its just an example, I need to try all my apps to see what might be doing it.
Anyone else experienced this? Maybe its an easy fix, or am doing something wrong myself.
Edited to add:
This is something to do with the radio. Phone on max volume, plugged in the headphones and launched the radio. Lowered the volume using the rocker. Unplugged the headphones and went back to the home screen. Tried increasing the volume and already as max, but much lower than it was before launching the radio.
I had a similar experience last week, the volume on the notifications was so low I could barely hear it sitting at my desk with the phone in front of me. But I rebooted and never saw the issue again. I do use the radio, so maybe it's related.
i to have knoticed this, ive turned the volume down for something then its also turned the ringtone volume down
I mailed support about it.
Also managed to crash the phone just by maxing out the ringer, plugging in the headphones, then lowering the ringer. The volume adjustment window just stayed on screen and didnt respond to pressing the rocker, even though I could see the sound profile widget changing in the background to vibrate and silent when i reached those points. Removing the headphones didnt do anything, with headphone icon still showing in notifcations bar.
Tried to reboot, but wouldn't even respond to that. Had to remove battery.
I have also experienced this issue. Being one of those who had the DHD from 18th October, I have noticed that the audio volume does indeed get affected when using the FM radio or the HTC Music app. Also Vplayer app caused this issue as well as actually 'crashing' my audio all together - sometimes after using Vplayer I had no audio at all unil I restarted.
I now solely use Car Tunes app for my audio and have had no problems at all. Also using Quick settings with everything turned up to Max I think the audio isnt too bad. Previously I thought there was a serious issue with audio, but Im starting to think it maybe just down to specific apps - I now use CoPilot also and have to turn the volume down as it so loud (in another thread I noted that SatNav was unusable because of not being able to hear anything)
Got a response from HTC, although it reads like a default 'do a hard reset' reply, which I'm not happy about doing.
What the hell is this problem now? Will problems about DHD not end one day?
I've had this problem once.. and come to think of it, it happened when I just got the phone, and I did use fm radio just to play around with it.. not another bug surely?
Sent from my Desire HD using XDA App
Also got this issue. Dont even need to lower the volume during radio playing. Just on/off radio and the main volume is "set" low. Quotes because the volume control didnt changed...
Reboot is working but its not the best solution :/
I'm having a similar problem.
Yesterday i putted my volume to zero while i was eating with my mom.
After increased it to max, the sound while typing an sms is very low.
Rebooting doesn't help, all volume settings are set to max, but the sms sound while typing is lower then it was before.
The tricks in this topic also couldn't solve the problem.
Sorry for my bad English
I know of this issue. Dolby/srs has been enabled on your phone. It should disable when you unplug your headphones but for done reason it doesn't always disable. It can be disabled manually but can't for the life of me remember the menu path for this.
Sent from my Desire HD by magic.
i got the same problem today, had to put rockplayer into mute (lowest media volume) but then somehow (after several hours till i noticed) , notifications (sms,emails) went mute too
anyone found a solution to this yet ? cos this is annoying tbh
Why don't you use tasker to automatically set the volume to max after exiting said music applications? Should work as a short term fix anyway.
This issue happened with me as well. I set the volume to max when playing angry birds but noticed it was nowhere near as loud as i remember it being before. Rebooted the phone and fixed. This is a strange issue. I wonder when HTC will roll out a fix.
Hi All,
I had kind of a similar problem, i noticed that the keypad tones was very low and the screen lock 'click' was almost silent. However, sound settings were at Max.
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Maybe this will work for some.
sd5675 said:
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Click to expand...
Click to collapse
Yeeeeeh... Quick Settings fixed it.... Thanks a lot...
sd5675 said:
Hi All,
I had kind of a similar problem, i noticed that the keypad tones was very low and the screen lock 'click' was almost silent. However, sound settings were at Max.
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Maybe this will work for some.
Click to expand...
Click to collapse
it worked mate. thank you very much

[Q] cm12 audio - sudden audio volume jumps

I think this is a problem across all g3 cm12 tons for d855 (can't vouch for other variants)
After about 60% volume on Bluetooth which is safe volume comfortable to listen to, however pressing volume up after this level it goes dead silent and fades in to over 100% volume which is deafaningly loud, have to reduce two levels of volume in order to stop the loud fade in.
Same also applies to the speaker, on alarms on 70% volumes it jumps to almost double the loudness, both become very very distorted anyone else getting this problem?
I'd normally do a bit more research but I'm working long hours this week and thought I'd make people aware if they haven't seen it.
Off topic note - what is up with XDA ads! XDA premium isn't loading so using the website, it just redirects without clicking any ads all the time doesn't even open in a new tab have to go back two or three pages, happens on all androidroms official or not
More issues..
LOGMD said:
I think this is a problem across all g3 cm12 tons for d855 (can't vouch for other variants)
After about 60% volume on Bluetooth which is safe volume comfortable to listen to, however pressing volume up after this level it goes dead silent and fades in to over 100% volume which is deafaningly loud, have to reduce two levels of volume in order to stop the loud fade in.
Same also applies to the speaker, on alarms on 70% volumes it jumps to almost double the loudness, both become very very distorted anyone else getting this problem?
I'd normally do a bit more research but I'm working long hours this week and thought I'd make people aware if they haven't seen it.
Off topic note - what is up with XDA ads! XDA premium isn't loading so using the website, it just redirects without clicking any ads all the time doesn't even open in a new tab have to go back two or three pages, happens on all androidroms official or not
Click to expand...
Click to collapse
I have the same issue when my Android Wear brings volume down on my phone when I speak a voice command.. When the volume come back instead of going back to the volume it was at it just increases volume of the music at a steady rate. Doesnt actually increase the setting volume but happens in the background. Touching volume control stops it and jumps back to the actual volume. Also happens when I use Google now.
If others can confirm it's fully consistent. Happens every time.
Justinkyulee said:
I have the same issue when my Android Wear brings volume down on my phone when I speak a voice command.. When the volume come back instead of going back to the volume it was at it just increases volume of the music at a steady rate. Doesnt actually increase the setting volume but happens in the background. Touching volume control stops it and jumps back to the actual volume. Also happens when I use Google now.
If others can confirm it's fully consistent. Happens every time.
Click to expand...
Click to collapse
Ive recently upgraded to the latest version of resurrection remix which contain d855 related fixes.
i tried with my headphones plugged in and it didnt happen now, but my theory is it is happens over bluetooth (normally i have my bluetooth adapter) i will try it when i get home
what rom/version are you running?
LOGMD said:
Ive recently upgraded to the latest version of resurrection remix which contain d855 related fixes.
i tried with my headphones plugged in and it didnt happen now, but my theory is it is happens over bluetooth (normally i have my bluetooth adapter) i will try it when i get home
what rom/version are you running?
Click to expand...
Click to collapse
I'm running Candy5 Beta. It happens on my Bluetooth speaker.
Justinkyulee said:
I'm running Candy5 Beta. It happens on my Bluetooth speaker.
Click to expand...
Click to collapse
I didnt get a chance to test bluetooth again, but i noticed it happened on my alarm too, using timely it slowly gets louder, then all of the sudden fades to REALLY loud and distorted! (im hoping it wont blow the speaker)
I have the same Issue running CM12 on Note 4. Waiting for a fix.

inconsistent system-sound volume

I've noticed since Lollipop that the phone's system sounds (e.g. when tapping to launch an app) are sometimes faint, sometimes at normal volume. I have all volume sliders at maximum, and I've tried toggling muting on and off. I've already factory-reset the phone since Lollipop.
What often happens is that an initial tap or two sound faint, but subsequent taps just a second later are normal. It's a bit annoying. Is there anyone else who's encountered this, or knows of a solution? (I'm using Google Now launcher, if that matters.)
I've noticed that the speaker output seems lower.
The problem goes away when I reboot the phone. But it returns after I use wired headphones to listen to media. There's no problem during the headphone use, but afterward the system-sounds have inconsistent volume again (until I reboot again).
Same here on my uk note 4 it did it on kikkat also wish there was a fix.mine does it randomly does matter if headphones are plugged in or not here is a video of a dude with my issue
https://www.youtube.com/watch?v=GuSo7uI_hN4
Bump
Bump
Top
Note 4 sucks as the system sounds ain't stable and no fuming fix.Nokia phones are much better I never had issues with them

is anyone having sound issues?

I'm having a strange problem where notification sounds will spontaneously start playing at super low volumes. And the only way to rectify this temporarily is to do the hardware check under device help that was mentioned in another post. However this solution vanishes after the phone is restarted.
I noticed this with the stock notification. So I installed other notification using Zedge. They seem louder.
Sent from my XT1635-02 using Tapatalk
It's not a stock notification issue. I tried using an external sound. Same problem. It's really annoying and obviously a software glitch. I'm just surprised no one else is having the issue? Again the fix I'm using while effective at making the sound louder for notifications, stops the volume of media from being able to be controlled via the volume buttons.
I am having the sound issue as well.
The first time I noticed it, I was playing with the JBL speaker and when I took it off the volume was low...both for media and notifications. After a reboot, media and notifications seemed fine. Later I was showing a co-worker the JBL Speaker...this time, stopping the music before removing the Mod...the sound volume sounded fine. I think it may have something to do with removing the Mod while its being used??? Can anyone else recall what they were doing when they noticed the difference in audio levels?
I'm not doing anything... when I reboot EVERYTIME, the volume is messed up... It takes me messing with "device help" to get it working again.
Facing the same issue.
Let's hope they will fix this issue in next software update.

Pixel XL - No sound

Ok, as per the title, and here are some things covering the issue:
Initially the speaker stopped working immediately after plugging the charger in. It is a genuine Pixel charger.
The problem went away in less that a day later, but reappeared straight after charging again.
Yet again the problem went away
Yesterday the issue reappeared randomly whilst using the phone and hasn't corrected itself since
The issue results in any short sound played giving exactly 16 feint clicks from the speaker, no crackling or coarse sounds, just 16 programmed clicks from the speaker. Press the home button - 16 clicks, like a comment on the Facebook app - 16 clicks
Playing a Youtube video results in constant feint clicking from the speaker, same frequency as the 16 clicks, but as said, constant.
Set the phone to "do not disturb" so no sounds from apps/software are allowed and the 16 clicks from phone interaction (home button etc etc) still happen exactly the same as before; this confuses me further as if it was ingress or a faulty speaker it would not give any sound while "do not disturb" is enabled. If it was a hardware fault, it'd have to be at chip level, so pointing toward software/firmware
Safemode has no effect
Factory reset has no effect
The Google "piano" boot up sound is not played.
Now, the very odd one; if I am browsing the Facebook app and auto play videos are on, the clicking sound is developed. To clarify, the video has not been clicked, it is not full screen, it is just there, on the newsfeed playing thus creating constant clicking while the video is playing. There would be NO sound playing if the speaker worked, but still, it clicks.
I'm unsure how the phone picks up audio playing for the volume rocker to adjust media volume instead of notification volume, but from what I can infer, it works on some sort of pass through. If the phone picks up sound, the volume rocker, when pressed, focuses on and adjusts media volume. As per number 11, in this state of a video playing but NOT focused, the volume buttons revert to notification volumes, hence no sound coming from the app; why is the clicking apparent when there is no sound trying to be played?
Phone calls work fine
Phone calls with loud speaker do not work
Sound via headphones do work perfectly
I have tried checking to see if ingress via the headphone jack is causing the issue by plugging/unplugging headphones but this has had no effect.
Bluetooth is OFF
Have turned on headset in "System UI Tuner" in status bar to show if the phone thinks they are connected. There is no notification of this
Any ideas?
Regards​
Dave
whoa that's crazy, is it similar to the issue in this video?
https://www.youtube.com/watch?v=7ZH8lLFRWN4
does audio play through your earphones when connected or does this also come across as clicks?
fatapia said:
whoa that's crazy, is it similar to the issue in this video?
https://www.youtube.com/watch?v=7ZH8lLFRWN4
does audio play through your earphones when connected or does this also come across as clicks?
Click to expand...
Click to collapse
Headphones work as normal. Such a confusing issue with the phone. With regards​ to phone condition etc, it is two months old and in immaculate condition, never dropped or wet. It's my second pixel as my previous one died one day and wouldn't turn on again. Google are happy to replace, but as it's an intermittent fault they have warned me that if they don't find anything wrong when this phone by the time it gets back to them, I could have to stump the cost of a new phone.
They had organised a return, but a day later it started working again, so cancelled the return; now stopped working again
As for the video, will wait until I'm at a PC, can't hear what's going on in that one currently (on my phone haha).
EDIT
@fatapia - I have watched the video, the fault is nothing like that in the video. There is no sound no matter what, just 16 feint programmed clicks as mentioned before after every interaction with the phone that would make a click/sound, even on silent it still does it.
DavidVanstone said:
Headphones work as normal. Such a confusing issue with the phone. With regards​ to phone condition etc, it is two months old and in immaculate condition, never dropped or wet. It's my second pixel as my previous one died one day and wouldn't turn on again. Google are happy to replace, but as it's an intermittent fault they have warned me that if they don't find anything wrong when this phone by the time it gets back to them, I could have to stump the cost of a new phone.
They had organised a return, but a day later it started working again, so cancelled the return; now stopped working again
As for the video, will wait until I'm at a PC, can't hear what's going on in that one currently (on my phone haha).
EDIT
@fatapia - I have watched the video, the fault is nothing like that in the video. There is no sound no matter what, just 16 feint programmed clicks as mentioned before after every interaction with the phone that would make a click/sound, even on silent it still does it.
Click to expand...
Click to collapse
Did you ever solve this? I just started having the same exact problem with the 8.1 update.
Sent from my Nexus 7 using Tapatalk
psychephylax said:
Did you ever solve this? I just started having the same exact problem with the 8.1 update.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
I'm having the same issue on my Pixel 1st gen too after my 8.1.0 update. In phone calls, I can only hear sound when i turn on speaker phone. Headphone sound works fine, but all media volume isn't playing.
Did anyone solve this? I am having the same issues. No sound. But ringtones and notifications work fine. Speakphone only during calls.
Google approved an RMA for mine and sent me a refurbished handset which works great
Sent from my Nexus 7 using Tapatalk

Categories

Resources