Hi everyone,
First of all, i've read some posts about similar issues but i couldn't find one that exactly matched mine.
My phone was working perfectly last night, but today when i got up it was turned off.
I imagined that the battery had drained during the night, so i plugged it to the charger and after a while i turned the phone on.
It started alright but then it got stuck on the Samsung logo. It should then go to the "PIN code" screen but instead just stays there.
The Power+Home+Volume Up combination shows me the recovery mode menu with the android lying on his back and with a triangular red exclamation sign. Below there is a message saying "no command". The following options are allowed:
- reeboot system now;
- apply update from ADB;
- apply update from external storage;
- wipe data/factory reset;
- wipe cache partition;
- apply update from cache;
The Power+Home+Volume Down combination shows me the Update/download menu and it allows me to cancel or go to download mode.
My phone is not rooted, everything is original or updated as sugested/requested by the phone.
I haven't installed any new apps yesterday.
So my questions are:
1 - Can I fix this without deleting all of my data from the internal memory, or can still backup my data?
2 - How can I fix this?
Please take into consideration that i am a complete stranger to the "developer's technical language".
Thanks in advance
Related
Please help me.
My phone worked just fine until yesterday. Now it won't turn on. Tried to contact Virgin Mobile. They asked for my Virgin Mobile number otherwise they can't help me. Unfortunately, I don't remember that number since I tossed it long time ago. I didn't even activate the phone with Virgin Mobile because I bought this locked Android phone for my Dad's use as a portable dictionary and calling his friends from Viber.
Background info about this phone:
- The phone is fully charged all the time.
- No new apps installed before it crashed.
- We use the phone's native Android OS so it's never modified in anyway.
- Press and hold Power button as usual to turn it on: it won't turn on. Only the 3 bottom icons (<, Home, and "task manager") were blinking.
- I was able to enter bootloader menu: Press Power button for about 12 secs then release and right after that hold "Volume Down" until the bootloader menu shows up.
- In bootloader menu, I tried and finished "Recovery". A red triangle shows up at the end of the process. I hold the Volume Up key and press the Power key at the same time. A blue menu displays:
* Reboot system now
* Apply sdcard:update.zip
* Wipe data/factory reset
* Wipe cache partition
I tried 'Wipe cache partition". and rebooted system. Nope, it won't turn on.
- Followed the same above process, except tried "Wipe data/factory reset" and rebooted system. Nope, it won't turn on.
- Went back to the bootloader menu, I tried and finished "Factory Reset". Nope, it won't turn on.
Please let me know what I have to do to solve this annoying bootloop problem. Thank you so much.
How about bring it to the customer and get a new one?
#DIO said:
How about bring it to the customer and get a new one?
Click to expand...
Click to collapse
They don't have their own stores. They have agents at Best buy, Target, Radio Shack, etc but I'm not sure these agents accepted the phone. But I'll try. Thanks.
why not?
Hi forum,
I have just reset my HTC One M9 back to factory settings and now when it starts it immediately gives me Google Play errors and will not boot. The errors repeatedly show on the screen and it will not boot normally rendering the phone useless. The messages I am getting are:
1: Unfortunately, Google Play services has stopped
2. Unfortunatley, the process com.google.process.gapps has stopped
I click OK and they just keep coming over and over.
I can't get onto the phone to change settings and would just like it to work again. I am not bothered about custom ROMS, just want it working however I can.
Can anyone point me in the right direction, please?
Thanks for your help.
J
HTCjaystroke said:
Hi forum,
I have just reset my HTC One M9 back to factory settings and now when it starts it immediately gives me Google Play errors and will not boot. The errors repeatedly show on the screen and it will not boot normally rendering the phone useless. The messages I am getting are:
1: Unfortunately, Google Play services has stopped
2. Unfortunatley, the process com.google.process.gapps has stopped
I click OK and they just keep coming over and over.
I can't get onto the phone to change settings and would just like it to work again. I am not bothered about custom ROMS, just want it working however I can.
Can anyone point me in the right direction, please?
Thanks for your help.
J
Click to expand...
Click to collapse
You can try starting your phone in safe mode by holding the vol down button when the HTC logo shows when you start up. *release power key and start pressing vol down when htc logo shows*
See if you can start properly with Safe Mode and if anything can be updated there. If it doesn't work, just wipe the phone once more using recovery mode and see if it works. If it fails again even after another wipe, you have to install the RUU for your phone again using the SD card method in the Readme thread.
hi,
shut down your phone
boot into bootloader mode - select boot to recovery
"WARNING - ALL DATA WILL BE LOST"
Next select from Recovery Mode menu "wipe data / factory reset" using Volume buttons to navigate and Power button to confirm.
Choose "Yes -- delete all user data" to confirm the whole operation.
After that select option "reboot system now".
[HELP] "Android system has sttoped working" loop 2 seconds, unable to use screen.
Hello,
Lg g3 (Telefónica / Movistar branded Spanish carrier)
Bought in Jul 2014.
Weeks having reset problems, one day, on a reset, got the msg "Android system stopped working", close, 2 seconds, again same msg, I can't use ths screen to avoid it, just to close the msg window, neither to browse options in those 2 seconds in each loop. I can only use the turn on/off buton, so, when I reset, same stuff again..
I tried to use Recovery Mode (vol-) and I just get the option to restore and WIPE ALL INFO (even files, pics, etc..)... no more options
Tried Lg Suite + Download mode (I can enter in download mode) but the software don't recognice the device.... using original cable,
I need the stuff inside, don't care about the phone thou, will get a new one, but I really need the info inside (no SD, the info inside the internal storage).
Any help?
If you turn off the device, hold down power and volume down. Release them when the lg logo shows then immediately press them again you should get to a factory reset screen. Try performing a factory reset, this will not wipe your files, just all apps and app data
Hi,
thanks for the answer.
that was my first hint, but, as you can see ( imgur.com/ d31OXJi) that menu option says "Delete all user data (including LG and carrier apps) and reset all settings?"..
I do belive this is warning me about wipe all my data including pics, videos, contacts, etc...
Are you 100% sure that wthis will not wipe the entire information?¿
Thanks...
BUMP!
Can anyone help me or confirm us if I do the vol down restart to factory will wipe my pics away??
Thanks...
Really? Noone ever have restored the phone using this option on a g3 to know if the pics will be deleted or not? amazing...
Hi,
I'm running a current Stock-ROM on my OP3, as provided by OnePlus OTA, never flashed something else. Just using the phone out of the box.
Yesterday, I deleted some cache data to free some space on my 99% filled up phone. Then I opened the gallery but not all thumbnails appeared and then it stucked completely. I holded the power button and it switched off. Now when turning the phone on a message appeared saying:
"The dm-verity is not started in enforcing mode"
After a few seconds it changes to the 3 animated points and this never ends. All I can do is switching it off, starting recovery mode or fast mode again with the same behaviour. I tried to connect it with my PC (W10) but it is not showing up.
How can I fix this problem without loosing my data especially my pictures and personal folders. How can I backup my data? I can still see them in recovery mode but how to access them and copy them? I could live with resetting the phone losing all settings and apps, but not my files.
What is your suggestion? Thanks in advance.
Ok, I just tapped on "Reset system setting", lost all apps and settings but it starts again and all my files are still there. Problem solved.
Hi,
My Motorola One Action is original (so no custom firmware or rooted) and every now and then i receive auto updates. Recently the phone was upgraded to Android 11. Fine.
Last weekend there was an update and in the morning the phone was stuck on Android bootloader with the question "format" or "retry" (cannot remember exactly, but it was 2 questions) and i chose "retry". The device rebooted; android logo showed up and then the google/android assistant showed up with the notification "Hello" and a lanuage selector.
I choose NL or EN and then a white screen with "Just a sec..." appears and this screen will stay there forever. I put the phone on charger and waited 30 hours, still the same.
What i tried:
- reboot;
- press & hold power button long time; reboot;
- turn off and then volume Down + Power key bootloader. There isnt much i can do here;
- from screen above; go to fastboot mode (volume Up + power) but unfortunately there is no whipe cache option; only whipe data / factory reset.
FYI: there are still a lot of photo's on the device; i dont want a factory reset and/or whipe data.
I put device in bootloader mode again, connect with usb and installed "Rescue and Smart Assistant". The device recognized, IMEI is found and more stuff. In this Windows app i can download the correct firmware; i store it in c:/motorola/firware. The file is troika_reteu_rsbs31.q1-48-36-23-2_subsidy-default_regulatory-default_cfc.xml.zip
The the "Start Rescue" button is shown; but the message "Flashing removes all data from device".
I dont want that so i followed this guide:
The conversion went OK and executed the file generated (.bat), immediately a upload process starts; this takes about 5-6 minutes. After that; a device reboot and still... the same result.
Any tips or advice would be very helpful (i hope).
I found this; looks promising
Moto One Action FRP Bypass Android 11 2022 Google unlock XT2013
How to bypass Google Account Verification - FRP lock on Motorola One Action Android 11 2021 2022 without computer XT2013 Amazon Prime & Factory Unlocked
lgstylo3plus.com
But unfortunately the image browser does not respond.
I have contacted Motorola / Lenovo using their forum. In short their answer is that for almost sure the only way is to completely reset the device that means whiping data.
Is there absolutely no way to access the data partition?
I used ADB to flash a newer and older version of android.
Both version gave a error message directly when phone powered on.
Then i re-installed the current version of android; phone worked again. Unfortunately all data lost.