Develop Bugs

[Q] Inc2 Not charging reliably, sometimes not at all.

Before you all jump down my throat for not searching the forum, I did, and did not find anyone with a similar enough problem to warrant not posting.
I have a HTC incredible 2, I've had it for around a year, and it currently has the Aeroevan CM9 with his custom kernel installed. I pulled it apart and cleaned out the usb-micro port, and reflowed the solder on all connections. All of the pins in the micro-usb port have continuity to the flex cable pads as well, so it does not appear to be a hardware problem with the charging port assembly. It still refuses to charge right now. Sometimes it will charge for 10 or so minutes, but the percentage will not really go anywhere, and it will drain it back to zero and shut itself off. edit: I've tried 4 different usb-micro cables, and none work.
This seems to be somewhat of a common problem for this device, and I'm wondering if any of you have had the same problem, and if you fixed if, how. Most of the posts I've seen on the verizon question board were with people who still had phones under warranty, so they were just given replacements. My warranty expired around a week or two ago. I might pick up a new battery to see if that works. Otherwise, the upgrade (which is only available because one of the other people on my plan has one available) costs $130. I'm in college, and can only afford that if it is an absolute necessity i.e. there is no easy or feasible solution.
Thanks guys.

Dude its a known issue with the phone. You will need to replace the micro-usb port. Sorry to be blunt, but its happened to quite a few. It happened to my nephew and he needed to get a new phone.
here you go
http://www.ebay.com/itm/USB-Power-C...onnector-HTC-Incredible-2-S710e-/170734676910

I guess what I don't understand is that, electronically, the assembly is fine. Oh well, I was going to do that anyway.

[Q] Signal drop (phone network, not wifi)

Hi,
I have had my HOX for 3 weeks now and since yesterday (so, not a new thing), I keep losing the signal in my appartment, in some places outside. Oddly enough, signal is OK (tho just 3-4 bars) in my office.
1. Could this be related to the WIFI antenna issue even tho it's not WIFI issue? In other words, is there a chance that by fixing the WIFI antenna issue, I can get solve this?
2. If not, what are my other options? The garanty is already voided so I cannot send it to HTC for repair (voided by an "unofficial repair center" after the screen got smashed by dropping it from like 1m... - it's very possible that the fall or their repair broke something else, but the repair was already 2 weeks ago)
Thanks for your help!

First thing I'd ask is are you rooted? Have you been playing with radios recently?
If not, the next thing I'd look at is trying to find someone else with a micro-sim, and asking to borrow it. If they still get a good signal on their network on your phone, it might be your sim card. I had a faulty one once which just started dropping network like you describe. It can happen.
If their sim card also shows poor reception, you might have an aerial issue caused by the unofficial repair centre opening the phone up. (Although from the feedback on the WiFi issue thread HTC have worrying repair standards too).
If you can't find another micro-sim, just try finding someone on the same network. This phone (when working) has excellent network reception (better than my previous Desire S) so if a side-by-side comparison shows a big difference in signal strength, again I'd think about getting the sim replaced.
https://play.google.com/store/apps/details?id=de.android.telnet&feature=search_result#?t=W251bGwsMSwyLDEsImRlLmFuZHJvaWQudGVsbmV0Il0.
If your replacement sim still has the same problem, then I'd consider opening the phone up as per the video guide in the WiFi Issue thread in the general section. Seems to be quite easy if you are careful. It is unlikely that the same aerial for the WiFi is also the 3G one, but I've looked at the tear down pictures, and can't read chinese! If i find out which one it is, I'll update this post. If not, just check all the connections.

Hi,
I have also been having this network drop issue but only near my office. The reason I think is that my office is between two towers and every now and then it tries to balance the traffic on the networks and hence keeps disconnecting devices from one to connect to the other one... However, I have cut out my normal sim into a micro sim and that was done by the guys at the shop from where I bought the device and they had said that if there are any issues, then please order a proper micro sim and use it....
I think that might also be the problem.....

levtrp savans
All,
After checking that my SIM card wasn't in cause (used a friend's HTC One X to test my SIM card and test with his), I broke open the case and saw the problem.
The problem is the damn design of those antenna contact! I saw probably around 10 of those small metal piece that are supposed to be a bit "up" and somehow touch the contact area on the back cover.
I found that 2 of them (in two different pairs, they all seem to be in pair to create a closed circuit I suppose) were a little bit lower than their counterpart, so with a flat screwdriver, put them upright, closed the case and voila, I am enjoying network with full bars since yesterday.
If the issue comes back (and it probabl will, if they got bent the first time it probably means that the metal already was bent beyond its elastic deformation area), I'll probably end up buying a soldering iron a add some patch of silver to increase the height of the contact zones. That's .... just lame I am sure they had a good reason to do that, but seriously!?
Guillaume

Glad you got to the bottom of it. Yeah I think the design choice is forced from having the main body of the phone slide in at an angle into the outer case. If the two parts just clamped together like a more traditional phone build, then they perhaps could have used a different approach.
I'm putting off opening mine up (I have the dreaded WiFi drop issue) as my current case puts just enough pressure on the screen to act like a permanent squeeze, halting my problem.
Would be interested to know if the problem reoccurs like you said it might. Keep us posted.

[Q] HOX Serial numbers - how do I know if the device I'm getting has the WiFi prob?

Hey guys.
In the market for the One X. Thing is, I don't wanna get one with the WiFi issue. Is there info somewhere on the serial numbers of the bad batch of phones? Is there any way to know that the one I'm getting is good or not?

max_3000 said:
Hey guys.
In the market for the One X. Thing is, I don't wanna get one with the WiFi issue. Is there info somewhere on the serial numbers of the bad batch of phones? Is there any way to know that the one I'm getting is good or not?
Click to expand...
Click to collapse
As of a tally taken two weeks ago there were 160 people in the Wi-Fi thread that reported their phone was suffering from the issue. If you double it for people with the issue not documenting it in the thread, that's 360 phones out of about 5K owners on the forum. That's less than 10%.
If you look at the pictures of the phone disassembled, the issue appears to be from how the phone is seated in the chassis at the factory. The connectors are on the body of the phone while the antennas they are connecting to are on the chassis. In the Wi-Fi thread, people are told to "press on the back of the phone to see if it affects the Wi-Fi signal." The connectors use dynamic tension vs. springs. Since the part of the phone where the connectors are located wouldn't experience compression under typical use, that's an acceptable design choice. People artificially creating compression to "test" their phones could be causing the problem their testing for. The fix HTC is putting in place is simply spacers to prevent compression; real and artificial (people pressing on their phones). I have an early March-build phone that's been dropped six times and the Wi-Fi's as good today as when I got it. It's better than the i9100 it replaced and a G-Tab 10.1 I’m still using.
In anything mass produced, precision of assembly improves as more are built. So you could make the assumption later built phones are less likely to have defects. You’ll see references to HT23 and the like. The “3” in HT23 signifies “March” and so on. But the design of the Wi-Fi connectors aren't being changed and, based on the number of devices affected, you have a far greater chance of getting a phone with great Wi-Fi than one with a problem. There are plenty of differing opinions so educate yourself and make your own decision.

BarryH_GEG said:
As of a tally taken two weeks ago there were 160 people in the Wi-Fi thread that reported their phone was suffering from the issue. If you double it for people with the issue not documenting it in the thread, that's 360 phones out of about 5K owners on the forum. That's less than 10%.
If you look at the pictures of the phone disassembled, the issue appears to be from how the phone is seated in the chassis at the factory. The connectors are on the body of the phone while the antennas they are connecting to are on the chassis. In the Wi-Fi thread, people are told to "press on the back of the phone to see if it affects the Wi-Fi signal." The connectors use dynamic tension vs. springs. Since the part of the phone where the connectors are located wouldn't experience compression under typical use, that's an acceptable design choice. People artificially creating compression to "test" their phones could be causing the problem their testing for. The fix HTC is putting in place is simply spacers to prevent compression; real and artificial (people pressing on their phones). I have an early March-build phone that's been dropped six times and the Wi-Fi's as good today as when I got it. It's better than the i9100 it replaced and a G-Tab 10.1 I’m still using.
In anything mass produced, precision of assembly improves as more are built. So you could make the assumption later built phones are less likely to have defects. You’ll see references to HT23 and the like. The “3” in HT23 signifies “March” and so on. But the design of the Wi-Fi connectors aren't being changed and, based on the number of devices affected, you have a far greater chance of getting a phone with great Wi-Fi than one with a problem. There are plenty of differing opinions so educate yourself and make your own decision.
Click to expand...
Click to collapse
Thanks a lot! Really appreciate the info.

[Q] Toro: Intermittent CDMA/1x after MicroUSB repair

Hey guys, like many Toro owners, I had my MicroUSB port finally go out on me. Followed unfortunately shortly after a tumble caused by a cousin just giving my phone to her 3 year old to play with at a family holiday party. This resulted in the screen being cracked all to hell, as one could imagine. In a stupidly rushed attempt to repair the screen glass with a spare piece I had from a friend, I messed up the digitizer, and decided to get a new screen assembly and start over. Unfortunately, after ordering both parts and starting to install both, I realized the mUSB board was no good and had to be exchanged. I slapped the old one back on, installed my screen, and went about my day.
The second time around, I actually remembered how to work on computers and went through my whole usual litany of prep and breakdown. Bled off all my static charge, made a mostly sterile work area, worked in gloves when I could, and proceeded slowly and carefully through the phone teardown. I made sure (to attempt) not to damage any ribbon connectors or even the LTE antenna coax cable and both ports for it.
All this only to notice a short time later that I was having poor call quality, call drops despite a couple of bars, random signal drops, all those good times. This was all with mobile data turned off entirely, but when I turned on mobile data, it hit straight to 4G full service and data was snappy and page loads/searches were fast. However, I cannot tell if it is area signal strength or phone error, but I'm inclined to believe I may have messed something up either in my first botch job, or in my second serious repair.
If there was any repair errors, I'm inclined to believe one of a few things happened. Either I screwed up one of the in-frame antennas the first time around, putzing about trying to pry the old screen off the frame. Or I somehow cocked up one of the CDMA antennas on the mobo itself the second time, but I find that very hard to believe. Or the old mUSB board with it's mic got screwed up, but I highly doubt that too.
Anyone have any ideas, further questions, or (preferably non) snide comments? I've tried to give as many details as possible in this post without overloading it, but let me know if I've left out anything useful. Yet again, it's a Toro, 32gb, running SlimKat's 4.4-1825 weekly. (Can't remember build date right now, and phone's in pieces again for visual verification/pictures)
Any help is greatly appreciated, and thanks!

Note 7 recall & media distributed information

When you look into the Note 7 recall and all of the information we have available, you have news outlets taking a biased point of view on the units. They have put words into both Samsung and the CPSC's mouth saying that the recalls are MANDATORY, that the Note 7 production has been permanently halted, and that the issue is the battery itself. In the meantime, Samsung themselves have announced that they CANNOT replicate the issue themselves, and the changing out of the battery would generally suggest that it was not the battery causing the problem. Plus, due to media coverage the issue has been severely exaggerated. According to the CPSC, only 96 units out of 1.9 million units sold in the US have been reported as overheating. In the two months since the release of the phone that is a 0.005% failure rate. That means the phone has a 99.995% chance of being perfectly fine. In terms of normal production, that would be considered a success by most companies. Samsung also has not announced anywhere on their site that production has been halted permenantly. They've said temporarily while they investigate. The investigation is NOT COMPLETE.
Now, if you take the battery out of the equation as the primary point of failure, there are three other points of possible failure that would be the most common cause to make the battery ignite. Those are software tampering, hardware tampering/error and the USB-C port/accessories.
Software: a partially flashed firmware could easily damage the charge rate systems to cause damage to the battery itself or damage the battery's protection board to the point where it can cause problems.
Hardware Tampering/Error: How many idiots have you seen on youtube sinking their Note7s to the bottom of a lake/river/pier, or drop testing them from heights that they are not rated for. Then count the # of people who replicate what other people do on youtube.. (Ghost pepper challenges anyone?)
USB-C Port/Accessories: USB-C has been under some controversy itself lately. Cheap USB cables have been sold that when used on devices damage not only the USB-C port, but also the power systems due to the cables being improperly wired. As well, the Note7 comes with USB-C accessories, one of which is a USB-A to a USB-C port adapter. This is used to use the unit AS a backup battery, or to attach flash drives to the unit and NOT to charge the unit. Many people have USB-A to USB-A cables. Imagine if someone used one of the faulty USB-C cables to charge the unit, or tried to use that adapter with a USB-A to USB-A cable to charge the unit. With only 96 cases reported of overheating, it's well within the number of people who don't understand technology enough to get the proper cables and/or use the unit up to spec. If the cable is not CERTIFIED by the USB-IF it could very well be a bad cable and have caused the issue.
What I'm saying here is look at the proof, look at the history of the devices you're attaching to the phone, look at human behavior, look at what the media's doing. We have people in this world who actually think TRUMP would make a good president. We have people in this world who snort condoms up their noses. It makes it completely possible that all 96 reported cases are 96 cases of users doing the wrong thing with their phones. It is very likely that out of 1.9 Million units sold in the US (according to CPSC), 96 of the people who bought Note 7s are simply idiots. (Plus there's a video of an idiot supposedly holding a Note 7 while the phone is catching fire. When a LI-Ion Battery overheats you can't hold it. not in your hands without receiving severe burns. Information below attached so you can see it all directly from the sources for the information on the Note 7 instead of from media locations.
Also, don't forget, some of these people with the phones who have overheated REFUSE to return them to Samsung for investigation. There is only one reason to refuse to turn in a destroyed device. If you tampered with it yourself.
Samsung Recall Info (showing its voluntary): http://www.samsung.com/us/note7recall/
Verizon Recall Info (showing they're still investigating as of 10/10): https://www.verizonwireless.com/support/samsung-galaxy-note7-recall-faqs/
CPSC Information: https://www.cpsc.gov/Recalls/2017/S...-Additional-Incidents-with-Replacement-Phones
USB-C Cable Information: http://www.androidcentral.com/usb-c-problem-isnt-going-away-anytime-soon
More USB-C Info: http://www.laptopmag.com/articles/how-to-find-safe-usb-type-c-cables
Update: Just spoke with a supervisor at Verizon, and they are AWARE that this is a blown out of proportion recall and issue. As of the current moment, they are supporting the phone INDEFINITELY, until Samsung verifies what the problem is and completes the investigation. Then depending on the investigation result, they will decide what to do. I encourage people to call their carriers and talk to supervisors who have more information.

I ansolutely agree with you, around 100 devices in 2 million +, is better than many other quality standards around, and as you pointed out, many people handle devices in very bad ways

Well said. This is why I'm not getting rid of mine. BTW, you accidently put billion instead of million the first time.
---------- Post added at 12:22 AM ---------- Previous post was at 12:19 AM ----------
Maybe the whole thing is a conspiracy by another company like LG or Apple. Paying people to do this to their phones then paying the media to overhype and overexaterate the whole thing. I don't think it's a coincidence this happened to the best phone Samsung has ever made. Let me rephrase that, the best phone ever created.

Think about this, how rediculous would it be if samsung found out it was an uncertified cable causing the entire problem, and that they took a multi-billion dollar loss over the cable. This is why all of this crap should not be happening until the investigation concludes.

Updated first post with: Also, don't forget, some of these people with the phones who have overheated REFUSE to return them to Samsung for investigation. There is only one reason to refuse to turn in a destroyed device. If you tampered with it yourself.
Fixed billion replaced with million

Update with information from Verizon in first post.

NOW we're talking! Finally my kinda people! Where have you been the past couple of days? Now the dust is settling and the initial "shock" has subsided people are starting to think with clarity. Excuse the pun, but 'Think Different'
Keep it going, I LIKE this!! I was getting so lonely here getting called a conspiracy nut and such. Thank you my people!

I agree. My phone is perfect and I would keep it except I would like to receive updates and such. At&t told me it has a one year warranty. That I don't have to turn it in. I'm struggling real hard with this. I love this damn phone and nothing else compared to it. I think it's just another case of reefer madness.

My theory is that the playdoh like battery is just in a foil like cover, so it's easily squished. They have mentioned possible assembly problems with squishing it inside the phone being the cause, but I wonder if perhaps a high G drop on a floor might distort it sufficiently that, after a number of charge/discharge cycles, may develop those crystals which will fuse internally between squashed plates causing the battery run away we have all seen.
I doubt it is external to the battery as surely between battery and main phone assembly there will be short circuit protection (generally the metallic canister style batteries have this built in, but with a sealed phone and soft battery, this protection is probably the very first thing the phone battery cable plugs into).
I only dropped my N4 twice, my N7 never (ok, it hit ground inside a Gear VR when my son was being silly), but I have seen others who are far less careful with phones that may have dropped and distorted the battery putty enough to be more prone to internally fusing.
Although at least 2 photos show the phone in (melted) protector cases which should reduce the shock loading, perhaps these ones had the extra squished assembly with the SDI batteries which already had less internal tolerances than the Chinese one?
Sent from my SM-N930F using Tapatalk

Another funny development that was brought up in another thread... The only video of the unit catching fire is a surveillance video from above... where you cannot actually see what device is spewing the smoke. The only reason its believed to be a note 7 is because someone SAID it is.

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finally!! some clarity i have 2 note 7 ... one from the first production and other of the second!... and everything fine ... i never trust samsung chargers..... so i instead use blackberry folding type chargers ... and never experience overheating anything ...

w1n73rf3ll said:
finally!! some clarity i have 2 note 7 ... one from the first production and other of the second!... and everything fine ... i never trust samsung chargers..... so i instead use blackberry folding type chargers ... and never experience overheating anything ...
Click to expand...
Click to collapse
The problem is obviously not the charger. I've charged it many times from below 10% all the way to 100 on the samsung unit, and it has never caused a problem. My best guess is that it wont fail because I am using a certified cable.

Perhaps samsung should go the apple route and put a chip in their chargers so only certified chargers work.
With the invention of fast charging technology it is pretty risky to use cheapies.
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