Media audio goes silent after a few seconds? - Samsung Galaxy S7 Active Questions & Answers

Hey folks,
I've had a problem recently with my S7 Active, that if I play a media file, music or what's app voice message etc, that it goes silent after a second or two. It appears to lower in volume very quick, not just cut out, and no matter what my volume is set to on the phone, I can't get the volume back again until I close the app, open it again and start the audio again, but then it will cut out again. Some times it will play fully, but I can't understand what's stopping it.
Any feedback would be great!

Happened to me after enabling Google Assistant. Disabled it and now audio is normal. Someone commented that GA is always listening, so might be choking audio stream.

Thanks for that! It seems to have fixed itself I think. I don't think I did anything, maybe it was just an app that was glitchy and updated itself and fixed the issue. I'll keep an eye out for it, but think it's ok

Related

[Q] Max Volume Issue - not the usual one

I've noticed that sometimes the max volume of the ringer isn't what is normally the max volume.
I think there is something on the phone that is altering the volume, then when you exit that app, the phone thinks that the lower volume is now the maximum volume.
For example,
I boot the phone and volume is ok.
I run the FM radio, and lower the volume.
I then turn off the radio, and return the phone to max volume.
The max volume is now nowhere near where it used to be, and doesn't go back to normal until I do a reboot of the phone.
I'm not suggesting it is the radio doing this, its just an example, I need to try all my apps to see what might be doing it.
Anyone else experienced this? Maybe its an easy fix, or am doing something wrong myself.
Edited to add:
This is something to do with the radio. Phone on max volume, plugged in the headphones and launched the radio. Lowered the volume using the rocker. Unplugged the headphones and went back to the home screen. Tried increasing the volume and already as max, but much lower than it was before launching the radio.
I had a similar experience last week, the volume on the notifications was so low I could barely hear it sitting at my desk with the phone in front of me. But I rebooted and never saw the issue again. I do use the radio, so maybe it's related.
i to have knoticed this, ive turned the volume down for something then its also turned the ringtone volume down
I mailed support about it.
Also managed to crash the phone just by maxing out the ringer, plugging in the headphones, then lowering the ringer. The volume adjustment window just stayed on screen and didnt respond to pressing the rocker, even though I could see the sound profile widget changing in the background to vibrate and silent when i reached those points. Removing the headphones didnt do anything, with headphone icon still showing in notifcations bar.
Tried to reboot, but wouldn't even respond to that. Had to remove battery.
I have also experienced this issue. Being one of those who had the DHD from 18th October, I have noticed that the audio volume does indeed get affected when using the FM radio or the HTC Music app. Also Vplayer app caused this issue as well as actually 'crashing' my audio all together - sometimes after using Vplayer I had no audio at all unil I restarted.
I now solely use Car Tunes app for my audio and have had no problems at all. Also using Quick settings with everything turned up to Max I think the audio isnt too bad. Previously I thought there was a serious issue with audio, but Im starting to think it maybe just down to specific apps - I now use CoPilot also and have to turn the volume down as it so loud (in another thread I noted that SatNav was unusable because of not being able to hear anything)
Got a response from HTC, although it reads like a default 'do a hard reset' reply, which I'm not happy about doing.
What the hell is this problem now? Will problems about DHD not end one day?
I've had this problem once.. and come to think of it, it happened when I just got the phone, and I did use fm radio just to play around with it.. not another bug surely?
Sent from my Desire HD using XDA App
Also got this issue. Dont even need to lower the volume during radio playing. Just on/off radio and the main volume is "set" low. Quotes because the volume control didnt changed...
Reboot is working but its not the best solution :/
I'm having a similar problem.
Yesterday i putted my volume to zero while i was eating with my mom.
After increased it to max, the sound while typing an sms is very low.
Rebooting doesn't help, all volume settings are set to max, but the sms sound while typing is lower then it was before.
The tricks in this topic also couldn't solve the problem.
Sorry for my bad English
I know of this issue. Dolby/srs has been enabled on your phone. It should disable when you unplug your headphones but for done reason it doesn't always disable. It can be disabled manually but can't for the life of me remember the menu path for this.
Sent from my Desire HD by magic.
i got the same problem today, had to put rockplayer into mute (lowest media volume) but then somehow (after several hours till i noticed) , notifications (sms,emails) went mute too
anyone found a solution to this yet ? cos this is annoying tbh
Why don't you use tasker to automatically set the volume to max after exiting said music applications? Should work as a short term fix anyway.
This issue happened with me as well. I set the volume to max when playing angry birds but noticed it was nowhere near as loud as i remember it being before. Rebooted the phone and fixed. This is a strange issue. I wonder when HTC will roll out a fix.
Hi All,
I had kind of a similar problem, i noticed that the keypad tones was very low and the screen lock 'click' was almost silent. However, sound settings were at Max.
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Maybe this will work for some.
sd5675 said:
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Click to expand...
Click to collapse
Yeeeeeh... Quick Settings fixed it.... Thanks a lot...
sd5675 said:
Hi All,
I had kind of a similar problem, i noticed that the keypad tones was very low and the screen lock 'click' was almost silent. However, sound settings were at Max.
I downloaded Quick Settings from Android Market and found that System Volume was at 2 of 7. I increased this to 7 of 7 and all is ok now.
Maybe this will work for some.
Click to expand...
Click to collapse
it worked mate. thank you very much

Voice Search audio problem

I had this happen a few times, so I spent some time trying to figure out how to repeatedly reproduce it. It wasn't too hard.
1) Turn on a youtube video (I think that anything that used the phone's loud speaker would work).
2) Turn your media volume up to max.
3) Hold down the search button to bring up Voice Search.
I suddenly hear static and garbled audio.
4) Cancel (because I only accidentally pressed that button in the first place)
and the static and garbled audio stays around.
After that, I can go to most any audio app (visual voicemail, music beta, pandora, etc) or just get a notification sound from my phone and it will be complete static and garbage.
The first time I fixed it by playing a voicemail via visual voicemail through the normal speaker and then changing it to the loud speaker. That doesn't work every time though. I'm guessing that a reboot would also fix this.
I tried to reproduce this on my other TMO SGS2 both with the Voice Search shipped with the phone and the update from the market. On the one phone it happens with both versions and on the other, it never happens. I'm not sure that this is a hardware issue but I don't have a good explanation either way.
I've tried this a few more times today with a number of different apps and Voice Search and it hasn't reproduced itself. Most apps, like Google Music and Pandora, stop audio output when Voice Search is activated. Only YouTube seems to just ignore the Voice Search and keep going.
Edit: I exchanged my phone and this doesn't happen on the new one. Seems like a bad hardware issue.

Volume Fluctuation

Hey guys, got my phone a couple weeks ago, I love it but one issue, the volume is constantly changing up and down during videos or music. It does it with speakers, headphones or Bluetooth. I've tried disabling any sound effects apps or normalization to no effect.
Has anyone experienced this or have a solution?
Just giving this a bump.
I haven't experienced it. Did you try wiping cache and./or data? That would be my first to do. Then if check each app I have downloaded.
Volume does change
I love the Moto z play, too. But when I am listening to music or watching a video, and there's a notification or incoming call, the volume is reduced and don't go back to normal.
I had to close and reopen the app.

Pixel XL - No sound

Ok, as per the title, and here are some things covering the issue:
Initially the speaker stopped working immediately after plugging the charger in. It is a genuine Pixel charger.
The problem went away in less that a day later, but reappeared straight after charging again.
Yet again the problem went away
Yesterday the issue reappeared randomly whilst using the phone and hasn't corrected itself since
The issue results in any short sound played giving exactly 16 feint clicks from the speaker, no crackling or coarse sounds, just 16 programmed clicks from the speaker. Press the home button - 16 clicks, like a comment on the Facebook app - 16 clicks
Playing a Youtube video results in constant feint clicking from the speaker, same frequency as the 16 clicks, but as said, constant.
Set the phone to "do not disturb" so no sounds from apps/software are allowed and the 16 clicks from phone interaction (home button etc etc) still happen exactly the same as before; this confuses me further as if it was ingress or a faulty speaker it would not give any sound while "do not disturb" is enabled. If it was a hardware fault, it'd have to be at chip level, so pointing toward software/firmware
Safemode has no effect
Factory reset has no effect
The Google "piano" boot up sound is not played.
Now, the very odd one; if I am browsing the Facebook app and auto play videos are on, the clicking sound is developed. To clarify, the video has not been clicked, it is not full screen, it is just there, on the newsfeed playing thus creating constant clicking while the video is playing. There would be NO sound playing if the speaker worked, but still, it clicks.
I'm unsure how the phone picks up audio playing for the volume rocker to adjust media volume instead of notification volume, but from what I can infer, it works on some sort of pass through. If the phone picks up sound, the volume rocker, when pressed, focuses on and adjusts media volume. As per number 11, in this state of a video playing but NOT focused, the volume buttons revert to notification volumes, hence no sound coming from the app; why is the clicking apparent when there is no sound trying to be played?
Phone calls work fine
Phone calls with loud speaker do not work
Sound via headphones do work perfectly
I have tried checking to see if ingress via the headphone jack is causing the issue by plugging/unplugging headphones but this has had no effect.
Bluetooth is OFF
Have turned on headset in "System UI Tuner" in status bar to show if the phone thinks they are connected. There is no notification of this
Any ideas?
Regards​
Dave
whoa that's crazy, is it similar to the issue in this video?
https://www.youtube.com/watch?v=7ZH8lLFRWN4
does audio play through your earphones when connected or does this also come across as clicks?
fatapia said:
whoa that's crazy, is it similar to the issue in this video?
https://www.youtube.com/watch?v=7ZH8lLFRWN4
does audio play through your earphones when connected or does this also come across as clicks?
Click to expand...
Click to collapse
Headphones work as normal. Such a confusing issue with the phone. With regards​ to phone condition etc, it is two months old and in immaculate condition, never dropped or wet. It's my second pixel as my previous one died one day and wouldn't turn on again. Google are happy to replace, but as it's an intermittent fault they have warned me that if they don't find anything wrong when this phone by the time it gets back to them, I could have to stump the cost of a new phone.
They had organised a return, but a day later it started working again, so cancelled the return; now stopped working again
As for the video, will wait until I'm at a PC, can't hear what's going on in that one currently (on my phone haha).
EDIT
@fatapia - I have watched the video, the fault is nothing like that in the video. There is no sound no matter what, just 16 feint programmed clicks as mentioned before after every interaction with the phone that would make a click/sound, even on silent it still does it.
DavidVanstone said:
Headphones work as normal. Such a confusing issue with the phone. With regards​ to phone condition etc, it is two months old and in immaculate condition, never dropped or wet. It's my second pixel as my previous one died one day and wouldn't turn on again. Google are happy to replace, but as it's an intermittent fault they have warned me that if they don't find anything wrong when this phone by the time it gets back to them, I could have to stump the cost of a new phone.
They had organised a return, but a day later it started working again, so cancelled the return; now stopped working again
As for the video, will wait until I'm at a PC, can't hear what's going on in that one currently (on my phone haha).
EDIT
@fatapia - I have watched the video, the fault is nothing like that in the video. There is no sound no matter what, just 16 feint programmed clicks as mentioned before after every interaction with the phone that would make a click/sound, even on silent it still does it.
Click to expand...
Click to collapse
Did you ever solve this? I just started having the same exact problem with the 8.1 update.
Sent from my Nexus 7 using Tapatalk
psychephylax said:
Did you ever solve this? I just started having the same exact problem with the 8.1 update.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
I'm having the same issue on my Pixel 1st gen too after my 8.1.0 update. In phone calls, I can only hear sound when i turn on speaker phone. Headphone sound works fine, but all media volume isn't playing.
Did anyone solve this? I am having the same issues. No sound. But ringtones and notifications work fine. Speakphone only during calls.
Google approved an RMA for mine and sent me a refurbished handset which works great
Sent from my Nexus 7 using Tapatalk

Bluetooth Audio Volume Jumping Around On It's Own After Call/Assistant?

Haven't seen this specific issue answered yet - if its a duplicate somewhere a point to the right thread would be appreciated.
For whatever reason over the last couple months, the volume on my pixel 2xl will jump way up (or way down) when on bluetooth either after a call or after using google assistant. It doesn't seem to happen everytime, but just now I was listening to music on my bluetooth headphones at my desk and got a call. I took the call on the headphones by answering the phone and then as soon as I hung up, the volume on the phone shot up to 100% which was not enjoyable.
This also happens when connected to my truck (Ford SYNC) or my running earbuds, and it can also crank the media volume way down (happens frequently in the truck) after a call, at which point I have to manually adjust the volume again. The same activity also happens if I activate google assistant and issue a voice command, but in both cases it is not 100% consistent. It appears like the system is trying to dynamically change the volume for some perceived situation, but it sucks at it.
I also use A2DP app for volume control settings and app launching for all my connections, but I have used that since I got this phone 2 years ago and none of the settings have changed.
Anyone had similar behavior and found a fix? It is really annoying when my music goes so low that I can't even hear it in the truck after a call, and equally annoying when I have headphones on and it cranks the volume up and tries to blow out my eardrums.

Categories

Resources