[Q] [Need Help] Facing Apps Crashes - Honor 8 Pro Questions & Answers

Hello guys,
I'm facing some weird problems with my phone,
×All installed apps automatically restart or FC for at least once or twice.
×Music player stops when screen goes off.[Solved]
Also I want to ask, it is normal in emui that we can clear a sticky notification because I'm able to clear all notifications including those which are not supposed to be? Is it normal?
I did reset the settings but no luck
Please reply if you know anything about these issues.

Soheir said:
Hello guys,
I'm facing some weird problems with my phone,
×All installed apps automatically restart or FC for at least once or twice.
×Music player stops when screen goes off.
Also I want to ask, it is normal in emui that we can clear a sticky notification because I'm able to clear all notifications including those which are not supposed to be? Is it normal?
I did reset the settings but no luck
Please reply if you know anything about these issues.
Click to expand...
Click to collapse
It is a problem many people including me are facing
Only we have to wait for new updates
Sent from my DUK-L09 using Tapatalk

anil2653 said:
It is a problem many people including me are facing
Only we have to wait for new updates
Click to expand...
Click to collapse
What about sticky notifications? Is it also common?

There is a solution that you need to try:
Go to settings - battery - Click the gear icon on right hand top - UNTICK "close excessively power-intensive apps"

If you are on b183, it is common that apps crash

PalakMi said:
If you are on b183, it is common that apps crash
Click to expand...
Click to collapse
There is a B183? I'm on B140 and it is the latest update for me

There's a b183

Yeah. Me too. Frequent app crashed. Like fb, WhatsApp and the worse is on games like mobile legend during war. I'm and sometimes my whole team dead there when that happens

Tried wiping data?

Soheir said:
Hello guys,
I'm facing some weird problems with my phone,
×All installed apps automatically restart or FC for at least once or twice.
×Music player stops when screen goes off.
Also I want to ask, it is normal in emui that we can clear a sticky notification because I'm able to clear all notifications including those which are not supposed to be? Is it normal?
I did reset the settings but no luck
Please reply if you know anything about these issues.
Click to expand...
Click to collapse
If there's an update, just update your phone

sniperlife:D said:
Tried wiping data?
Click to expand...
Click to collapse
Not doing that yet. Since it's kinda a hassle to setup back the phone

Form last three days I did not face any FC or app restart. I did nothing it automatically fixed.

Soheir said:
Form last three days I did not face any FC or app restart. I did nothing it automatically fixed.
Click to expand...
Click to collapse
That's great.
Can you report back again in 3 days?! Just to see if it gets fixed by time

Soheir said:
Form last three days I did not face any FC or app restart. I did nothing it automatically fixed.
Click to expand...
Click to collapse
Same here. It got solved automatically.
Sent from my Honor 8 pro using Tapatalk

PalakMi said:
That's great.
Can you report back again in 3 days?! Just to see if it gets fixed by time
Click to expand...
Click to collapse
Sure...

K.khiladi said:
Same here. It got solved automatically.
Sent from my Honor 8 pro using Tapatalk
Click to expand...
Click to collapse
Thats strange...without updating or clearing anything problem solved. sometime these softwares are too much to understand.

PalakMi said:
That's great.
Can you report back again in 3 days?! Just to see if it gets fixed by time
Click to expand...
Click to collapse
How it is fixed..i am still facing the issue
Also confirm what built are you using

Sarfraz888 said:
How it is fixed..i am still facing the issue
Also confirm what built are you using
Click to expand...
Click to collapse
It will be fixed with time.
B183

PalakMi said:
It will be fixed with time.
B183
Click to expand...
Click to collapse
Is it impacting all the regions or only specific country/model?

shashank1320 said:
Is it impacting all the regions or only specific country/model?
Click to expand...
Click to collapse
From various feedbacks, almost all regions are affected

Related

Nexus 5X rotation issues in DP5.

Hi guys, I've been having a persistent issue on my two weeks old Nexus 5X, basically a few times a day auto rotation stops working forcing me to restart the device.
I've never used Marshmallow, is anyone having this issue on DP5?
Thanks in advance.
Yes I'm having the exact same issue. I've been using an app which allows you to manually set the orientation through a persistent notification.
Hopefully this gets fixed soon.
I had that issue too
I just turned off and on the auto rotate from notification bar and now no problem at all
Ryandos said:
Yes I'm having the exact same issue. I've been using an app which allows you to manually set the orientation through a persistent notification.
Hopefully this gets fixed soon.
Click to expand...
Click to collapse
So you didn't had this issue on Marshmallow?
atefi said:
I had that issue too
I just turned off and on the auto rotate from notification bar and now no problem at all
Click to expand...
Click to collapse
Unfortunately that doesn't fix the issue for me.
cyberon said:
So you didn't had this issue on Marshmallow?
Click to expand...
Click to collapse
Nope, worked completely fine on MM. I've been looking out for the cause of the problem to see whether it's a bug in split screen or something.
Edit: Atefi's solution didn't work for me either.
Do you play Pokémon GO @Ryandos?
I haven't had this issue with DP5?
Sent from my Nexus 5X using Tapatalk
cyberon said:
Do you play Pokémon GO @Ryandos?
Click to expand...
Click to collapse
I found it was definitely Pokémon GO that breaks mine. Restart gets it going again.

Apps Closing Unexpectedly

I don't know if anyone else is facing this issue but after update, apps close expectedly and it is very very irritating since important data is also lost in some instances. I have reset and cleared cache but nothing has improved.
TacTieTee said:
I don't know if anyone else is facing this issue but after update, apps close expectedly and it is very very irritating since important data is also lost in some instances. I have reset and cleared cache but nothing has improved.
Click to expand...
Click to collapse
Did a factory reset?
Sent from my Honor 8 pro using Tapatalk
K.khiladi said:
Did a factory reset?
Click to expand...
Click to collapse
Yes factory reset and then cleared cache from settings.
TacTieTee said:
I don't know if anyone else is facing this issue but after update, apps close expectedly and it is very very irritating since important data is also lost in some instances. I have reset and cleared cache but nothing has improved.
Click to expand...
Click to collapse
I am also getting this occasionally
Any other suggestions apart from factory reset?
I already cleared catches of applications
Sent from my DUK-L09 using Tapatalk
anil2653 said:
I am also getting this occasionally
Any other suggestions apart from factory reset?
I already cleared catches of applications
Sent from my DUK-L09 using Tapatalk
Click to expand...
Click to collapse
It got solved for me on its own after a day of reset.
Sent from my Honor 8 pro using Tapatalk
Yes it's getting restart ... Verybad UI
amitdharod said:
Yes it's getting restart ... Verybad UI
Click to expand...
Click to collapse
Give it around a day. It will get solved. For me it did.
Edit - Don't use any themes downloaded from Playstore or anywhere else. Just use the themes that came with the phone and see if there are any crashes or restarts?
Sent from my Honor 8 pro using Tapatalk
amitdharod said:
Yes it's getting restart ... Verybad UI
Click to expand...
Click to collapse
Sometimes, a reboot can do the trick
Closing apps
Fist it was play store when press "read" in any app it started closing I reinstall it clear cache clear data every thing and now it is happening to Gmail email inbox all email apps when ever I click to open a mail the app closes plz help not know what to do
kashishshahred said:
Fist it was play store when press "read" in any app it started closing I reinstall it clear cache clear data every thing and now it is happening to Gmail email inbox all email apps when ever I click to open a mail the app closes plz help not know what to do
Click to expand...
Click to collapse
Make sure you have not applied any theme.
Also turn off the option to automatically close power intensive apps in the battery settings.
Sent from my Honor 8 pro using Tapatalk
TacTieTee said:
I don't know if anyone else is facing this issue but after update, apps close expectedly and it is very very irritating since important data is also lost in some instances. I have reset and cleared cache but nothing has improved.
Click to expand...
Click to collapse
Can you see in lock screen clean up and allows app on power promt
kashishshahred said:
Fist it was play store when press "read" in any app it started closing I reinstall it clear cache clear data every thing and now it is happening to Gmail email inbox all email apps when ever I click to open a mail the app closes plz help not know what to do
Click to expand...
Click to collapse
If clearing data doesn't work, I guess you need a factory reset
venugopalu007 said:
Can you see in lock screen clean up and allows app on power promt
Click to expand...
Click to collapse
Nope nothing of that sort
TacTieTee said:
Nope nothing of that sort
Click to expand...
Click to collapse
Your only option for now is a factory reset.
This os has got some big issues
And yes auto to closing of apps is close and no theme is applied everything is stock but now also I cannot read mail or in Google play store not read discription of any apps it just closes it is so frustrating
TacTieTee said:
Nope nothing of that sort
Click to expand...
Click to collapse
Ho ok , may be changing DPI will help you.
Hi all I've this issue too someone have solved?
I have this exact issue. It started after the update to B183 firmware. I've checked all the battery saving settings, did a soft and hard reset, but the issue still lingers. I've called Honor support line and they asked me to hard reset the phone, but I told them that I've already did that. They asked me to take the phone to a repair center but I live in a island and the center is on the mainland.
Ive had an Honor 8 before and had no issues whatsoever with any updates. Honor dropped the ball on this one.
If you can rollback, that will be the best decision
gatofki said:
I have this exact issue. It started after the update to B183 firmware. I've checked all the battery saving settings, did a soft and hard reset, but the issue still lingers. I've called Honor support line and they asked me to hard reset the phone, but I told them that I've already did that. They asked me to take the phone to a repair center but I live in a island and the center is on the mainland.
Ive had an Honor 8 before and had no issues whatsoever with any updates. Honor dropped the ball on this one.
Click to expand...
Click to collapse
Don't use any custom theme or font.
Also set your screen size to normal.
I too had this problem and did a factory reset. The issue persisted even after the hard reset but was gone in a day.
I guess give it time to settle down.
Sent from my Honor 8 pro using Tapatalk

Screen Flashing When Locked

My screen flashes when the screen locks. It does this for a bit and then just randomly stops doing it, until it starts again. I've contacted Google and they won't let me do an RMA saying it's a known issue and should be fixed in a coming update. Anyway else have this issue?
acheney1990 said:
My screen flashes when the screen locks. It does this for a bit and then just randomly stops doing it, until it starts again. I've contacted Google and they won't let me do an RMA saying it's a known issue and should be fixed in a coming update. Anyway else have this issue?
Click to expand...
Click to collapse
The issues been around as far back as November but I've never experienced it.
EeZeEpEe said:
The issues been around as far back as November but I've never experienced it.
Click to expand...
Click to collapse
Is there any known fix?
acheney1990 said:
Is there any known fix?
Click to expand...
Click to collapse
A monthly update is supposed to address it eventually.
http://piunikaweb.com/2018/02/09/fi...hing-flickering-issue-reportedly-coming-soon/
EeZeEpEe said:
A monthly update is supposed to address it eventually.
http://piunikaweb.com/2018/02/09/fi...hing-flickering-issue-reportedly-coming-soon/
Click to expand...
Click to collapse
Well hopefully. Thanks.
Well I'm running the April update and the flashing issue returned today again. Still no fix. Ugh.
Mine started doing it after the April update. I started uninstalling a bunch of apps (like rotation control) thinking it was causing the issue. But nope...
Clearing cache and data, disable, & re-enable helps.
foeshigity said:
Clearing cache and data, disable, & re-enable helps.
Click to expand...
Click to collapse
But I've even tried resetting the phone as well as flashing system image, still does it.
acheney1990 said:
But I've even tried resetting the phone as well as flashing system image, still does it.
Click to expand...
Click to collapse
I think I've seen this just one time for me. It's consistently happening every time? Does this happen in safe mode?
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
I think I've seen this just one time for me. It's consistently happening every time? Does this happen in safe mode?
Click to expand...
Click to collapse
Not happening all the time. Does it for like 10 mins then stops for a week or two before randomly doing it again.
It's infuriating, as people keep thinking I'm taking their photo. Anyone heard anything more about a fix?
Long discussion in Pixel product forum. No fix helped yet. I have heard that Google isn't allowing replacements because of the flashing; which hopefully means that they are working on a fix.
We'll have a new security update in a few days - I have everything crossed!
My XL started doing it today. Think I updated yesterday to the 5 May patch.
Just rebooted and it stopped. But I'm sure it will return
I am on the P beta and so far the screen flickering disappeared.
mgymnop said:
I am on the P beta and so far the screen flickering disappeared.
Click to expand...
Click to collapse
I am too. Fingers crossed! :good:
Same here... Good so far.
Any updates on this? Still good on P beta? I have a brand new 2 xl (Literally 5 days old) and just started experiencing this today. Should I just wait for P to release or should I go back to the verizon store and get a replacement?
I just picked up the XL 2 yesterday and my screen started flashing today. Called Google support and they said it is a software issue and that they are working on a fix for it and will roll it out in an update. Seems rather strange they've heard about this for 6 months and still no update as of yet. My bet is that this "fix" is Android p.

Lock Screen unlocking problem guys, screen is unresponsive for 3 seconds.

after each lock when i turn the screen on with double tap or power button screen is unresponsive for good 3 seconds. This started happening after the latest camera fix update. When if i use aod and use the fingerprint through the aod this doesnt happen. tried reboot and factory reset with fresh install (no backups) tried safe mode. Same thing happens.
S20 plus exynos.
Yup happening to me too (s20+ exynos). For me the time of unresponsiveness is around 1-2 seconds. Happened after the latest update.
Yes, have been facing the same issue since "ATCH" update.
Yeah has been driving me nuts. Same problem.
I'm surprised this isn't gaining more traction? Can't be the only few experiencing this!?
Glad to see it's not only my device. Waiting for fix.
I have similar situation
I'ne noticed the same after the last update.
Chris_c81 said:
Yeah has been driving me nuts. Same problem.
Click to expand...
Click to collapse
Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.
Chris_c81 said:
I'm surprised this isn't gaining more traction? Can't be the only few experiencing this!?
Click to expand...
Click to collapse
This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.
BTW any user here with Snapdragon that has this issue. Or is this exynos only ?
anfederin said:
I have similar situation
Click to expand...
Click to collapse
Mine is Exynos
sjandroiddeveloper said:
Seriously when it happens(which it does like 90% of the time i wake the screen) i feel like i'm using a cheap 100$ phone and not a 1000$+ flagship.
This. I'm afraid if it goes unnoticed by samsung we may have to face this issue for longer.
BTW any user here with Snapdragon that has this issue. Or is this exynos only ?
Click to expand...
Click to collapse
Is there any channel to communicate this bug to Samsung? Anyone know?
Chris_c81 said:
Is there any channel to communicate this bug to Samsung? Anyone know?
Click to expand...
Click to collapse
There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.
sjandroiddeveloper said:
There is an app called samsung member where you can send error reports. I have already done it, its currently under review. I suggest everyone affected to do it.
Click to expand...
Click to collapse
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
turn off the battery optimized for apps: com.samsung.android.biometric.
Go to Settings>Apps>Select "Special Access" from three dot menu>Optimise Battery Usage>select All from drop down menu>Search for "com.samsung.android.biometric"> Turn it off and Restart.
Click to expand...
Click to collapse
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Click to expand...
Click to collapse
Did accordingly as above.
For a moment it felt like the issue is resolved!
But after checking several times I can confirm the issue still exists.
eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Click to expand...
Click to collapse
Unlock is now super faster. Issue is completely gone. Thanks [emoji4]
Sent from my SM-G986B using Tapatalk
verynuclear said:
Unlock is now super faster. Issue is completely gone. Thanks [emoji4]
Click to expand...
Click to collapse
While using the sidekey and turning off and on the screen and checking consecutively, the unresponsiveness persists in mine.
Virgo_Guy said:
While using the sidekey and turning off and on the screen and checking consecutively, the unresponsiveness persists in mine.
Click to expand...
Click to collapse
Have you restarted the phone? It didn't work until I restart mine.
Sent from my SM-G986B using Tapatalk
verynuclear said:
Have you restarted the phone? It didn't work until I restart mine.
Click to expand...
Click to collapse
Ofcourse I did. In fact restarted one more time since it didn't resolve after the first restart, post disabling the optimization.
eaglerazor123 said:
Seems like a pertaining issue for Note 10 Users too. They found a trick and seems it works better now. Can you try this and let me know if it works better?
Report back if it works? I didn't check it yet because, I'm on root and didn't update it yet. (G985F/Exynos)
Original Thread
Credits to @wj_johnson
Click to expand...
Click to collapse
I did this already and while it feels like fingerprint is faster, unfortunately this is a screen issue. You see if the screen is off and i put the finger in the correct spot it always scans my finger without any lag. The issue is occurs when -
a) I have unlocked the phone using above way, then the screen becomes unresponsive right after unlocking.
b) The screen is off and i either press the power button or double tap to wake, then the screen will be unresponsive and its during this time the fingerprint scanner doesn't scan (because the scanner doesn't know it needs to scan since the touch is unresponsive)
so TL;DR its not a FP scanner issue.
I am quiet sure Samsung is already addressing this issue for next update.

Question Solved - Nokia G21 screen switches on automatically

I keep my phone in mobile stand while drinking. However, while driving the when automatically switches on. I have tried disabling multiple options like double tap to wake, wake phone on pick up, disabling notifications etc, but no luck.
Anyone else have this issue.
jaskiratsingh said:
I keep my phone in mobile stand while drinking. However, while driving the when automatically switches on. I have tried disabling multiple options like double tap to wake, wake phone on pick up, disabling notifications etc, but no luck.
Anyone else have this issue.
Click to expand...
Click to collapse
It will be fixed with the next system update.
mvikrant97 said:
It will be fixed with the next system update.
Click to expand...
Click to collapse
any idea when we will next update,
the issue is very annoying and drains battery
Try this
hitesh.tak said:
any idea when we will next update,
the issue is very annoying and drains battery
Click to expand...
Click to collapse
any idea when we would get next update
hitesh.tak said:
any idea when we will next update,
the issue is very annoying and drains battery
Click to expand...
Click to collapse
Reset the phone and don't restore the applications or data. Set up fresh. This fixed my problem.
jaskiratsingh said:
Reset the phone and don't restore the applications or data. Set up fresh. This fixed my problem.
Click to expand...
Click to collapse
requesting to provide steps
we will have to restoring atleast what's app and other apps data correct
jaskiratsingh said:
Reset the phone and don't restore the applications or data. Set up fresh. This fixed my problem.
Click to expand...
Click to collapse
did reset as well , did not fix the issue, just took my 4 to 5 hours
jaskiratsingh said:
Reset the phone and don't restore the applications or data. Set up fresh. This fixed my problem.
Click to expand...
Click to collapse
pls could you put the steps, as i did reset, still issue persists and day by day the issue is growing and kind of screen keeps waking up
Reset the device. When you setup, don't add your email and continue. Once you reach the launcher, add your email address, install applications and configure settings.

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