Google maybe is trying to charge credit cards before shipment because I got a text message Oct 16 3 am asking to confirm if the Pixel 2 XL charge was not fraud. All I had to do is text reply 1 to confirm my Pixel 2 XL 128gb black was not fraud. Check your credit card statements or log online to make sure your credit card has not been put on hold because of google raising red flags for fraud. I ordered right after the presentation hitting refresh non stop. 12:30 central.shipping to USA.
My order was right after the presentation 12:30 central. Order ship Oct 17 with Delivery Oct 19-20
PD- I also received an email from Google stating YOUR GOOGLE STORE ORDER IS ON HOLD at 2:52 am
noeldavid said:
Google maybe is trying to charge credit cards before shipment because I got a text message Oct 16 3 am asking to confirm if the Pixel 2 XL charge was not fraud. All I had to do is text reply 1 to confirm my Pixel 2 XL 128gb black was not fraud. Check your credit card statements or log online to make sure your credit card has not been put on hold because of google raising red flags for fraud. I ordered right after the presentation hitting refresh non stop. 12:30 central.shipping to USA.
My order was right after the presentation 12:30 central. Order ship Oct 17 with Delivery Oct 19-20
PD- I also received an email from Google stating YOUR GOOGLE STORE ORDER IS ON HOLD at 2:52 am
Click to expand...
Click to collapse
Tracking Label created 10.17- FED EX - delivery due 10.18
Can't wait - should be getting my Pixel XL2 tomorrow!
Good to hear they're finally shipping the device
Mine is scheduled for 27th
Sent from my Nexus 9 using Tapatalk
Geekser said:
Tracking Label created 10.17- FED EX - delivery due 10.18
Can't wait - should be getting my Pixel XL2 tomorrow!
Click to expand...
Click to collapse
Same getting my pixel tomorrow
Here we go again. Every year with Google where they fail hard from their Google Store. I got a message like the OP for fraud on my banking card. I verified it was a valid transaction online. Google didn't tell me my account was on hold until this morning. No email, no call back. So I had to call the banking institution to tell them that the transaction was valid and now I have an elevated case with Google to make the transaction on their end. Their store has been a nightmare every year they started the Google store. It's so ridiculous. Now I am not sure when my phone is being shipped. I hope it's not going to be a long wait like I have heard years past.
EDIT: I should have known to call my banking institution the minute I ordered the phone on October 4th to be aware of a transaction. I just knew some stupid s*** like this would happen with Google since they are horrible with their store.
OP here, just an update. My transaction will not experience any delays and will proceed as scheduled. ( Oct 17 ship - Oct 19 delivery) Confirmed by Fedex tracking.
I was lucky that my Costco card Visa texted me at 3am about the Google fraud transaction with the option to confirm the transaction by replying 1.
noeldavid said:
OP here, just an update. My transaction will not experience any delays and will proceed as scheduled. ( Oct 17 ship - Oct 19 delivery) Confirmed by Fedex tracking.
I was lucky that my Costco card Visa texted me at 3am about the Google fraud transaction with the option to confirm the transaction by replying 1.
Click to expand...
Click to collapse
Glad it worked out for you. Google didn't notify me of being on hold. This is something that I have read about in the past. They are notorious for this. They should be just like the banking institutions and send a text the minute the status changes on the order, but this is where they fail. You have to be proactive on their orders for things to go smoothly.
jon198027 said:
Same getting my pixel tomorrow
Click to expand...
Click to collapse
I was surprised this morning by a Fed Ex Ground deliver at 835am - they never come that early - must have known I was waiting for my new Pixel XL2! LOL - phone looks awesome - going thru setup and looking forward to root - hopefully will happen soon.
noeldavid said:
Google maybe is trying to charge credit cards before shipment because I got a text message Oct 16 3 am asking to confirm if the Pixel 2 XL charge was not fraud. All I had to do is text reply 1 to confirm my Pixel 2 XL 128gb black was not fraud. Check your credit card statements or log online to make sure your credit card has not been put on hold because of google raising red flags for fraud. I ordered right after the presentation hitting refresh non stop. 12:30 central.shipping to USA.
My order was right after the presentation 12:30 central. Order ship Oct 17 with Delivery Oct 19-20
PD- I also received an email from Google stating YOUR GOOGLE STORE ORDER IS ON HOLD at 2:52 am
Click to expand...
Click to collapse
They always charge a day or two before shipment, to ensure proper payment. It's not fraud at all. Not sure why your freaking out. You knew it was going to hit your account?
When you buy they device, the charge hits and falls off. Google then recharges you a day or two before shipment.
It's how it's always been.
antiochasylum said:
They always charge a day or two before shipment, to ensure proper payment. It's not fraud at all. Not sure why your freaking out. You knew it was going to hit your account?
When you buy they device, the charge hits and falls off. Google then recharges you a day or two before shipment.
It's how it's always been.
Click to expand...
Click to collapse
What you state is common knowledge. What I am talking about is when the credit card company stops the transaction because they are trying to protect you from possible fraud. If you do not get the text or the email goes to spam you do not get a phone.
noeldavid said:
What you state is common knowledge. What I am talking about is when the credit card company stops the transaction because they are trying to protect you from possible fraud. If you do not get the text or the email goes to spam you do not get a phone.
Click to expand...
Click to collapse
Not all companies do that. Smaller banks will do this.
I'm on Google credit. They sure didn't text me.
Citi bank (not small) denied the purchase when Google tried to charge my card on Oct. 4th. Subsequent to that, Google never notified me that the purchase was put on hold via e-mail. Then on Oct. 16, I got a fraudulent charge from my bank, Google tried doing the transaction again on my bank account and were denied. This is when I realized how fu**ed up, like every year previous, google store has been. They didn't notify me TWICE before I figured out what was going on. So now, I have to make sure the bank accepts the charge, which I did. Then Google has to proceed with the order, which in the past has been a nightmare for some people where they would get the phone a month or two later. This is what pisses me off about Google. No correspondence TWICE before I have to call them to get the ball rolling.
Related
So, I place my order on the 4th for Pixel XL 128g in black using Google financing option. Order was successful, so I thought. Never got a confirmation email or anything. After submitting the page landed on order history with "Canceled" in the header. Login to sysnchrony and all my available credit is gone and there is a pending payment for the amount of the whole order. Fast fw to today, still same pending amount..a rep at google finance tell me that it shows approved and I should contact google store to get shipment info and what not.
Google store has no history of my order and keep insisting I used the wrong email to place the order haha wtf ever. They can't find any damn trace of it. No trace of it in my order history either. So guess I'm not getting the Pixel!!
I went through the same thing....Google finance still says it's pending. Google doesn't show anything.
92slammer said:
I went through the same thing....Google finance still says it's pending. Google doesn't show anything.
Click to expand...
Click to collapse
Were you able to reorder? Even if I ever get to reorder looks like they are out of stock for XL anyways.
Not with Google finance. I went ahead and just put it on my credit card. I tried Google finance again yesterday and it was declined because of the pending charge.
Gotcha. I'm going do the same once the XL is back to stock.
Got email from Google explaining that they had some technical difficulties on some orders, mine being one. Anyways, got $100 off promo code for my reorder when its back in stock.
mrwicked said:
Got email from Google explaining that they had some technical difficulties on some orders, mine being one. Anyways, got $100 off promo code for my reorder when its back in stock.
Click to expand...
Click to collapse
same here
What number did you guys call, i originally ordered a 32GB Very Sliver and the payment got blocked due to my banks fraud protection so i unblocked my card with my bank and now it sits at pending.
What number do i call to check they have my order now ?
hutzdani said:
What number did you guys call, i originally ordered a 32GB Very Sliver and the payment got blocked due to my banks fraud protection so i unblocked my card with my bank and now it sits at pending.
What number do i call to check they have my order now ?
Click to expand...
Click to collapse
I used the chat feature on the Google store. The chat agent then scheduled a call back to me from a higher level. When they called, their number didn't even show on phone. I called them back from the help feature chat or call. Don't remember the number off hand though.
Sent from my 2PS64 using Tapatalk
mrwicked said:
I used the chat feature on the Google store. The chat agent then scheduled a call back to me from a higher level. When they called, their number didn't even show on phone. I called them back from the help feature chat or call. Don't remember the number off hand though.
Sent from my 2PS64 using Tapatalk
Click to expand...
Click to collapse
Thanks I found it in the end, every things fine with my order seems the pending status is just their HOLD until they pack and ship devices
hutzdani said:
Thanks I found it in the end, every things fine with my order seems the pending status is just their HOLD until they pack and ship devices
Click to expand...
Click to collapse
Well that's good to hear. Hope the XL 128 comes back in stock soon so I can reorder.
Sent from my 2PS64 using Tapatalk
wish they start shipping already only have 5days left to return my iphone 7+ for refund, oh well i guess ill sell it on swappa hopefully ill get all my money back
Can you please post the link to order thanks
fineazbro said:
wish they start shipping already only have 5days left to return my iphone 7+ for refund, oh well i guess ill sell it on swappa hopefully ill get all my money back
Click to expand...
Click to collapse
Return it go a few days without a phone.
I was a victim of this as well. I called and was told that if I were to cancel my new XL 128gb pre-order and reorder with the promo code, I would have to wait likely another month before I receive the phone. I decided against it, but the rep was cool and added a ton of notes to my account so when I activate it, ill get some sort of credit towards my Fi account to compensate. He also confirmed that my device would def ship on the 21st.
My order was cancelled and the Google store is saying due to financial issues on my end but, the full amount was removed from my bank account (I purchased using the pay now option using my bank card which I used to purchase the Nexus 6 and 6P) . Google is still trying to tell me that my bank didnt approve the purchase but, you can clearly see the purchase amount has been paid to "Purchase authorization Google Devices" and yet, Im being told a different story from the Google support team. Cant ask for a supervisor bc they just tell you that they can only escalate the issue and have someone get back to me. I definitely want some sort of credit or something given I have been a Google faithful for years and have been on the Fi network for a year now too....
sick_DMP said:
My order was cancelled and the Google store is saying due to financial issues on my end but, the full amount was removed from my bank account (I purchased using the pay now option using my bank card which I used to purchase the Nexus 6 and 6P) . Google is still trying to tell me that my bank didnt approve the purchase but, you can clearly see the purchase amount has been paid to "Purchase authorization Google Devices" and yet, Im being told a different story from the Google support team. Cant ask for a supervisor bc they just tell you that they can only escalate the issue and have someone get back to me. I definitely want some sort of credit or something given I have been a Google faithful for years and have been on the Fi network for a year now too....
Click to expand...
Click to collapse
Same **** happened to me , got my call escalated to tier 2 support , was supposed to be contacted in 24-48 hrs .
Here we are 2 days later and nothing
Good luck
Look at my post for details
Sent from my Nexus 6P using XDA Premium HD app
sitnlow4life said:
Same **** happened to me , got my call escalated to tier 2 support , was supposed to be contacted in 24-48 hrs .
Here we are 2 days later and nothing
Good luck
Look at my post for details
Sent from my Nexus 6P using XDA Premium HD app
Click to expand...
Click to collapse
yeah, i havent had any response at all. And I have sent multiple emails w/screenshots of my acct information showing the purchase of the "Google Devices" in my acct balance history. It even has my monthly payment to project Fi right above that so called "declined purchase" . So they somehow can automatically take payment for my Fi service, send me my Nexus 6P and my Fi sim cards not to mention my Google cardboard etc.... several things have been purchased through the same acct with NO issues, now all the sudden Im having a bunch of problems... be serious Google....
I received my Pixel XL yesterday but have yet to be charged for it?
I did the Google Financing.
Haven't gotten any email or snail mail from the card company.
Nothing at all.
And payments.google.com only shows my debit card being charged tax for the purchase.
No other payments.
Am I getting a free phone or is it looking this way for you guys too?
I can't even log into the card company's website because I have no clue what my card number might be, since I have not received any communication from them?
CZ Eddie said:
I received my Pixel XL yesterday but have yet to be charged for it?
I did the Google Financing.
Haven't gotten any email or snail mail from the card company.
Nothing at all.
And payments.google.com only shows my debit card being charged tax for the purchase.
No other payments.
Am I getting a free phone or is it looking this way for you guys too?
I can't even log into the card company's website because I have no clue what my card number might be, since I have not received any communication from them?
Click to expand...
Click to collapse
You should have received a letter in the mail with your Google financing card. I received mine about a week after pre-ordering. I can see the charge on my card and I just received an email notifying me that my payment is due Nov 15.
Sent from my Pixel XL using Tapatalk
Weird. I have not gotten the card/letter or even any emails.
I pre-ordered on October 15th.
I got the emails with my tracking info.
Got an email talking about my device protection at $5/month.
But nothing from the credit card company.
And if I go to payments.google.com and click on "Payment Methods", it shows my debit card, paypal account, Google Play balance.... but no financing/credit card info.
My payments.google.com page.
None of this is from Google Financing or their card company.
image uploading site
CZ Eddie said:
I received my Pixel XL yesterday but have yet to be charged for it?
I did the Google Financing.
Haven't gotten any email or snail mail from the card company.
Nothing at all.
And payments.google.com only shows my debit card being charged tax for the purchase.
No other payments.
Am I getting a free phone or is it looking this way for you guys too?
I can't even log into the card company's website because I have no clue what my card number might be, since I have not received any communication from them?
Click to expand...
Click to collapse
Exact thing is happening to me. Had Google finance send the bill to my business and nothing has come in. I already have a credit account with the same bank that Google finance goes thru (Synchrony Bank) and they don't see any payments due.
Wow.
Did you order, then cancel, and then order again? I did. Two days apart.
Maybe they're just trying to catch up on things still.
CZ Eddie said:
I received my Pixel XL yesterday but have yet to be charged for it?
I did the Google Financing.
Haven't gotten any email or snail mail from the card company.
Nothing at all.
And payments.google.com only shows my debit card being charged tax for the purchase.
No other payments.
Am I getting a free phone or is it looking this way for you guys too?
I can't even log into the card company's website because I have no clue what my card number might be, since I have not received any communication from them?
Click to expand...
Click to collapse
I received the card in the mail about a week after ordering and I registered with Sycrhrony. When Pixel XL shipped there was a hold pending but when I received phone 4 days later did not pay attention.
I did not get a text from bank for the charge so checked again and noticed the first pending was still there but maybe expired since most pending are proceed in 2 days and there was another pending charge for the day I received phone and available credit matched one charge.
Just checked now and there are no pending and full available credit. I do know Google had problems at the beginning processing some orders with the bank and ordered were cancelled. Maybe they still have some bugs to work out with the bank. I doubt we will get free phones because Google has the finance account info and could verify with the bank about the charges. Just might take a little time.
Sent from my SM-T713 using Tapatalk
CZ Eddie said:
Wow.
Did you order, then cancel, and then order again? I did. Two days apart.
Maybe they're just trying to catch up on things still.
Click to expand...
Click to collapse
I first tried to apply for the Google financing but after that it told me I had to contact Synchrony Bank to finish the approval. I called them immediately and within 5 minutes was approved. I then tried to check out on the Google Store but it didn't show my credit. So I called the Google Store number and they helped me over the phone to apply my financing to my Google account which took about 10 minutes. I then proceeded to check out with no issues but have not received anything from them about the financing since. I ordered the Quite Black 32gb Pixel XL from Google directly within about 3 hours after they started pre-orders.
I just activated my Project Fi.
And now it *looks* like Google is just adding my $32 Pixel monthly payment onto my Project Fi bill. So I'm being billed for the $769 instead of having it on some kind of credit card. Interesting.
I have yet to ever receive any communication from Google's credit card company (Synchrony) nor has my credit report reported anything on it.
Cool.
My credit is untouched.
Works for me I guess.
CZ Eddie said:
I received my Pixel XL yesterday but have yet to be charged for it?
I did the Google Financing.
Haven't gotten any email or snail mail from the card company.
Nothing at all.
And payments.google.com only shows my debit card being charged tax for the purchase.
No other payments.
Am I getting a free phone or is it looking this way for you guys too?
I can't even log into the card company's website because I have no clue what my card number might be, since I have not received any communication from them?
Click to expand...
Click to collapse
I preordered the phone using Google Financing. I NEVER received anything in the mail for it. I checked my bill which is due on the 20th and it says I owe $0.00 for the month. It does have my total charges on there though.
I chatted with synchrony about this just yesterday, as online it say a payment is due 11/20/16, however it is listed as $0.00.
Rep told me, bill is actually due 12/20/16, and I will definitely receive a paper bill in the mail (I did not enroll in electronic statements/billing).
The actual phone charge was posted to my acct. 11/07/16, and is reflected in my available credit limit.
I ordered my Pixel XL with Google Financing. But when my order shipped, Google charged my debit card $968.67! My order status still shows Google Financing as the payment method. I'm currently exchanging emails with Google Support trying to get the charge reversed.
Hi,
Same here, got phone with google financing. No contact or billing that I have seen anywhere??
The bank site I went to needs my account number to register but I don't know what my account number is???
Google wallet has the charge listed but only last 4 numbers of account.
Ken
I purchased my pixel XL through the Google store via financing by Google (synchrony). During my purchase I asked them if this could be combined with my project fi service bill, they said they could not just in case I decided to suspend my project fi service. I got my phone, and didn't receive any email or letter about billing for a month. Finally I received what looked like a credit card from google, and soon after an email from synchrony asking me to register my card and account.
The link it provided me was to "credit.syf.com" (don't try and visit and do this before you get the email or you might screw something up. I visited the link, registered my card, it showed my original limit of 1000, minus the 900 I spent at the Google store.
It said my bill was 0.00 for about another month, then finally changed and got updated.
Now when I visit, it shows how much I owe, my credit limit, my payment date, etc etc.
That's just me telling you all how my experience went. Essentially, wait till you get your physical card from google/synchrony in the mail, then register the card at the link provided in your email.
Has anyone's order status changed from ordered?
Still the same, and cancel button is available.
Also ordered pixel case for $40, it's status already changed: no cancel button.
They have already shipped the ? Charging adapter I ordered
My trade in kit has shipped. That's it though. Don't expect to see anything regarding your phone until next week. Your card may show a pre-auth this week, but the actual charge won't appear until right before it ships. We are WAY too early to be asking this question lol. It's been one day guys.
I am spamming the F5 button.
How to make myself stop F5 on order status? Brain understands that if it says "ships by 17" it will ship 17. But hands are pressing F5...
My trade in kit has already shipped but the phone still hasn't. Saying delivered by October 22-23.
I was hoping that by the weekend the status would have at least changed from ordered to processing. I know, I know, first world problems.
A couple of us over in the "waiting" thread have noticed that "edit shipping address" has been removed from our order detail pages.
I don't know what -- if anything -- that means. Just an FYI.
jbaysingar said:
A couple of us over in the "waiting" thread have noticed that "edit shipping address" has been removed from our order detail pages.
I don't know what -- if anything -- that means. Just an FYI.
Click to expand...
Click to collapse
Damn. I didn't notice that. They changed the wording from " You can cancel your order or change your shipping address until your order goes to our warehouse for packing" to "You can cancel your order until your order goes to our warehouse for packing"
Same here. Cancel has now disappeared for me as well. Top of the page now says, "We'll email you when your shipment is on its way."
jbaysingar said:
Same here. Cancel has now disappeared for me as well. Top of the page now says, "We'll email you when your shipment is on its way."
Click to expand...
Click to collapse
Same here
Last year the cancel option disappeared just before shipping. Not that that means anything...
jblack41510 said:
Same here
Click to expand...
Click to collapse
+1
Sent from my Pixel 2 XL using Tapatalk
I still have the cancel option on my order.
They are going to time it so we get them very close to the 18th. So they will ship Tuesday is my bet.
Nothing changed for me on store, however fedex has shipping labels already created for the phone, and a sep. one for stand.
EDIT: I take that back, I have no cancel options anywhere, any longer. Charge is still pending on credit.
cancel button is gone on my order also. Delivery date of 10/19-22. One thing that might be interesting is Unboxing Thereaphy on Youtube in one of his videos said he will tell us his review on the 15th when people will star receiving phones and I think that's when the embargo ends. But I thought him saying that's when people will start receiving phones was very interesting.
They keep cancel my order all the time for no reason. I live outside the US but I am using billing as the country I am from but using delivery to a close friend of mine who lives in US. Still they keep cancel me. I don't know what to do?!
Cancellation has been removed on mine as well
Sent from my Pixel 2 XL using Tapatalk
I received an email from the Google store this morning that my pre-order for a 6 pro was on hold due to a payment failure on my google store financing account. There was a link button to Fix Payment. Pressing that button brought up a screen that says that they could not fix the payment and to contact Google. I contacted Google Chat and was told to contact Synchrony Bank. I contacted Synchrony Bank and was told that Google charged my account on the 19th then returned the money to Synchrony this morning and tried to re-charge the account 8 times and Synchrony flagged the account for fraud. The Synchrony rep verified my purchase and unlocked my account. She said they were receiving a lot of calls this morning for the exact same thing. Any ideas how to fix this so Google doesn't cancel my pre-order?
Have you re-contacted Google and let them know that Synchrony unlocked the account (and the rest of the story if necessary)?
I did via chat and I get back a message that my issue is under review "Case in Progress." Whatever that means.
Good luck, I hope it works out quickly.
My advice if you're in a hurry to get a P6P;
Use an alternate source of funding and purchase another P6P.
If you ever get the initial device that is now "case in progress" return it within the 30-day no questions asked return period.
Bummer, be aggressive to resolve...
Az Biker said:
My advice if you're in a hurry to get a P6P;
Use an alternate source of funding and purchase another P6P.
If you ever get the initial device that is now "case in progress" return it within the 30-day no questions asked return period.
Click to expand...
Click to collapse
This is good advice. Once Google, (actually Ingram) says they are working on it...it could take forever and end bad.
Dont forget that the Bose headphones offer has opened for early orders. Takes a few minutes to fill in and I then got a confirmation/approval message about 5 minutes later.
Expect Bose prices on ebay to plummet! I am still using the QC35 II that I got with my last phone and see no need to upgrade.
I'm still waiting for approval, 2 days later...
How are you providing a bank statement to them so soon? I paid with MBNA Credit and I can't export a statement until 22nd November...
MrAmos123 said:
I'm still waiting for approval, 2 days later...
How are you providing a bank statement to them so soon? I paid with MBNA Credit and I can't export a statement until 22nd November...
Click to expand...
Click to collapse
I bought mine from the Google Store UK. All the proof i needed was screenshot from there. didn't need bank statements etc. i did a screen grab of the order/delivery page.
wilbur-force said:
I bought mine from the Google Store UK. All the proof i needed was screenshot from there. didn't need bank statements etc. i did a screen grab of the order/delivery page.
Click to expand...
Click to collapse
That's exactly what I did. I provided the order number from Google Store UK, a screenshot from Google Store UK order and a screenshot from my credit provider showing the date, amount, company and transaction ID yet if I check my claim it's made no progress.
MrAmos123 said:
That's exactly what I did. I provided the order number from Google Store UK, a screenshot from Google Store UK order and a screenshot from my credit provider showing the date, amount, company and transaction ID yet if I check my claim it's made no progress.
Click to expand...
Click to collapse
On the tracker mine now says claim approved - delivery within 60 days
As a proof I used an email from google that my order has been delivered. I printed this to pdf file and uploaded. It was ok.
I just uploaded a screenshot of the order page from the Google Store and a screenshot of the IMEI number as requested.
I got confirmation of the claim @18:25 and confirmation of approval @ 20:59 yesterday.
Approval was pretty much instantaneous for me just now. I enclosed a PDF of order confirmation from CPW plus a bank statement cropped image showing the bank web address and payment. And the mandatory IMEI number.
Was_Croques said:
Approval was pretty much instantaneous for me just now. I enclosed a PDF of order confirmation from CPW plus a bank statement cropped image showing the bank web address and payment. And the mandatory IMEI number.
Click to expand...
Click to collapse
This is just odd. Some people here have to wait for days, whilst others (like you and me) get an instantaneous approval (no way this is done by human interaction; I didn't even have to wait for more than a minute). I guess it's an algorithm here that's not functioning properly. I am sorta curious if we will even get our products, or this botched algorithm will lead to more approvals than they have product stock.
Got my claim confirmed this morning, headphones will be sent within 60days.
Morgrain said:
This is just odd. Some people here have to wait for days, whilst others (like you and me) get an instantaneous approval (no way this is done by human interaction; I didn't even have to wait for more than a minute). I guess it's an algorithm here that's not functioning properly. I am sorta curious if we will even get our products, or this botched algorithm will lead to more approvals than they have product stock.
Click to expand...
Click to collapse
Well maybe it is an algorithm taking data from a range of sources in addition to the stuff we present. This is the 2nd Google claim for me; two years ago my Pixel 4 XL gave me an HP laptop that got sold on eBay.
You will get your headset I've no doubt.
put my claim in round 7pm last night but it hasnt moved beyond the " we have received your claim" stage at the moment.
Has anyone who got the phone from Curry's put there claim in yet ,if so how was it for you
combat goofwing said:
Has anyone who got the phone from Curry's put there claim in yet ,if so how was it for you
Click to expand...
Click to collapse
I have not, 14 days have not passed yet, my invoice says the 27th on it.
MrBelter said:
I have not, 14 days have not passed yet, my invoice says the 27th on it.
Click to expand...
Click to collapse
I didn't get an invoice all I got was order confirmation
combat goofwing said:
I didn't get an invoice all I got was order confirmation
Click to expand...
Click to collapse
It will have been in the bag that the phone was delivered in.
Just completed my claim online ,got a text virtually right away saying it had been approved and I will get headphones with in 60 days
How do you get a proof of purchase from EE. Do you have to phone them?
StrangerWeather said:
How do you get a proof of purchase from EE. Do you have to phone them?
Click to expand...
Click to collapse
Was it an online order? If not do you have a receipt?
wilpang said:
Was it an online order? If not do you have a receipt?
Click to expand...
Click to collapse
Yes, online. I have the email acknowledging the order...