Project Fi Compatibility - Razer Phone Questions & Answers

Will it work with Project Fi?

I'm guessing it might, as long as you have an activated SIM (activated using an approved Fi phone).

I was under the assumption that project fi only works on Google branded phones. Has anyone activated a SIM card with a Google branded phone and then put it in a non Google branded phone and got the phone working on project fi? If so then that would mean any phone would work on project fi wouldn't it?

[email protected] said:
I was under the assumption that project fi only works on Google branded phones. Has anyone activated a SIM card with a Google branded phone and then put it in a non Google branded phone and got the phone working on project fi? If so then that would mean any phone would work on project fi wouldn't it?
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I think that if it works, it will be stuck on one operator only (T-Mobile) and likely other limitations.. dunno tho
Sent from my Pixel 2 XL using Tapatalk

[email protected] said:
I was under the assumption that project fi only works on Google branded phones. Has anyone activated a SIM card with a Google branded phone and then put it in a non Google branded phone and got the phone working on project fi? If so then that would mean any phone would work on project fi wouldn't it?
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Click to collapse
Just to answer my own question probably not without activation.
---------- Post added at 10:44 PM ---------- Previous post was at 10:44 PM ----------
nldxda said:
I think that if it works, it will be stuck on one operator only (T-Mobile) and likely other limitations.. dunno tho
Click to expand...
Click to collapse
It probably wont work.

[email protected] said:
I was under the assumption that project fi only works on Google branded phones. Has anyone activated a SIM card with a Google branded phone and then put it in a non Google branded phone and got the phone working on project fi? If so then that would mean any phone would work on project fi wouldn't it?
Click to expand...
Click to collapse
I have had very good luck with this. I activated in nexus 5x, moved to honor 8 which being gsm only, only had tmobile service and garble after every text message. To fix garble on gsm only use hangouts for texts and it works fine.
I have since used my sim in Moto Z and Droid Turbo, both verizon models, both showed project fi as the carrier (honor 8 showed tmobile) both still had garble after each text.
Also tried galaxy s7 edge sprint, same issue as verizon phones but said tmobile as the carrier.
Current phone is unlocked lg v20 (Us996) and everything works properly, no text garble and carrier shows up properly.
On all phones they could work as normal besides above mentioned issues, data speeds all worked etc.
Fun fact: fi sim also works in older samsung flip phones, I had one laying around, popped it in and it could do calls and texts fine.

sirwozzle said:
I have had very good luck with this. I activated in nexus 5x, moved to honor 8 which being gsm only, only had tmobile service and garble after every text message. To fix garble on gsm only use hangouts for texts and it works fine.
I have since used my sim in Moto Z and Droid Turbo, both verizon models, both showed project fi as the carrier (honor 8 showed tmobile) both still had garble after each text.
Also tried galaxy s7 edge sprint, same issue as verizon phones but said tmobile as the carrier.
Current phone is unlocked lg v20 (Us996) and everything works properly, no text garble and carrier shows up properly.
On all phones they could work as normal besides above mentioned issues, data speeds all worked etc.
Fun fact: fi sim also works in older samsung flip phones, I had one laying around, popped it in and it could do calls and texts fine.
Click to expand...
Click to collapse
Wow I'm really surprised I think you for posting the information It's good to know I was totally under the impression the project fi only worked on Google phones Apparently that is not the case here
---------- Post added at 12:13 AM ---------- Previous post was at 12:12 AM ----------
[email protected] said:
Wow I'm really surprised I think you for posting the information It's good to know I was totally under the impression the project fi only worked on Google phones Apparently that is not the case here
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Click to collapse
Someone should start a compatibility list thread With detailed experiences from each device

sirwozzle said:
I have had very good luck with this. I activated in nexus 5x, moved to honor 8 which being gsm only, only had tmobile service and garble after every text message. To fix garble on gsm only use hangouts for texts and it works fine.
I have since used my sim in Moto Z and Droid Turbo, both verizon models, both showed project fi as the carrier (honor 8 showed tmobile) both still had garble after each text.
Also tried galaxy s7 edge sprint, same issue as verizon phones but said tmobile as the carrier.
Current phone is unlocked lg v20 (Us996) and everything works properly, no text garble and carrier shows up properly.
On all phones they could work as normal besides above mentioned issues, data speeds all worked etc.
Fun fact: fi sim also works in older samsung flip phones, I had one laying around, popped it in and it could do calls and texts fine.
Click to expand...
Click to collapse
Thank you so much for your answers!

Anyone tried this on Project fi yet?

Proud Project Fi user since Closed Beta !

Everything works on Project fi but picture text.
Anything have any ideas how to get the picture text to download?

Project Fi Compatability
Project Fi SIM cards that have been activated in a Google phone work just fine in this phone with one exception. No MMS messaging.
This is because Google requires the Project Fi app to be installed and working correctly on the phone first. If it's not - MMS messages are getting firewalled by Google. I guess this is their little trick to keep everyone from jumping on their service without buying one of their phones.
You used to be able to get around this by using Hangouts for SMS/MMS messaging but Google removed that ability from Hangouts in May.
Another work around is to use T-Mobile's MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc in place of the one used in Project Fi's APN. This allowed me to send MMS messages but I couldn't receive them. Instead of getting pictures, I was getting text messages of garbled code. I've also heard messaging anyone with an iPhone doesn't work in either direction.
I've been trying to figure this out for a while. I'm coming from a Pixel XL and I'd love to keep my service.

Couldn't you just download the Project Fi APK and then MMS would work?

Related

Pixel on Sprint

Will it work on Sprint or should I wait to order til Sprint announces they will or will not carry?
Sent from my 2PS64 using Tapatalk
mrwicked said:
Will it work on Sprint or should I wait to order til Sprint announces they will or will not carry?
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Google said it works on all major US carriers....plus it's exclusively at Verizon so it should work on sprint.
mrwicked said:
Will it work on Sprint or should I wait to order til Sprint announces they will or will not carry?
Sent from my 2PS64 using Tapatalk
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Click to collapse
Only unlocked version not verizon bought version
bsg411 said:
Google said it works on all major US carriers....plus it's exclusively at Verizon so it should work on sprint.
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Click to collapse
Good deal!
mrwicked said:
Good deal!
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Click to collapse
Has anyone tried to get a Sprint Sim card? Would like to use the Pixel when it get here.
Hi. I am a Product Ambassador for Sprint and can confirm that Sprint is an activation partner for Pixel. Let me know if you have any questions.
mattvalenz said:
Hi. I am a Product Ambassador for Sprint and can confirm that Sprint is an activation partner for Pixel. Let me know if you have any questions.
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A bunch! Current Sprint user - phone payment for current phone will be up in Dec. So looking at options.
1) Will I have to buy the unlocked phone at Google, or does Sprint plan to carry it soon?
2) Project Fi - do I sign up with that through Sprint or through Google?
3) Does that create extra fees? This is what Fi states: $20 unlimited talk/text plan plus $10 per GB of data—so 3GB of data and your total bill would be $50 a month.
3a) So I guess, it might be easier for you to explain the exact process of what will be needed
4) Do I get to keep my current #?
Thanks,
- Peter
schwingep said:
A bunch! Current Sprint user - phone payment for current phone will be up in Dec. So looking at options.
1) Will I have to buy the unlocked phone at Google, or does Sprint plan to carry it soon?
2) Project Fi - do I sign up with that through Sprint or through Google?
3) Does that create extra fees? This is what Fi states: $20 unlimited talk/text plan plus $10 per GB of data—so 3GB of data and your total bill would be $50 a month.
3a) So I guess, it might be easier for you to explain the exact process of what will be needed
4) Do I get to keep my current #?
Thanks,
- Peter
Click to expand...
Click to collapse
Hey Peter -
Happy to help.
1) Sprint will not carry Pixel due to Google's choice to go with Verizon as the exclusive carrier storefront for Pixel, however we are an activation partner for the device. So, you would buy the unlocked version of the device from Google and activate it with us if you choose.
You can get a SIM kit from us online here:
https://www.sprint.com/landings/bring-your-own-phone/
2) Project Fi is a Google MVNO service offer, we do not "sell it" though we are a network partner in Fi providing service on the backend along with T-Mobile. More info on the Fi site here:
https://fi.google.com/about/
3) There are no extra fees with Fi. You either get service from Sprint using a Sprint SIM or you get service from Fi using a Fi SIM. If you choose to activate with Sprint you would just use your existing Sprint number. If you choose to activate the service with Fi, you would get a new Fi number of your own unless you choose to port your line to Fi in which case you would no longer have that number with us on Sprint.
3a) Hopefully I have!
4) If you wanted to activate your Pixel with Fi, you could port your number over to that service. You would no longer be a subscriber when you port out.
Hope this has been helpful. Please let me know if you have any other questions!
Matt
mattvalenz said:
Hi. I am a Product Ambassador for Sprint and can confirm that Sprint is an activation partner for Pixel. Let me know if you have any questions.
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Click to collapse
Hi Matt, Streamlining the process would sure be nice. Forty five minutes on the phone tonight, talked to 3 very nice reps. All to order a sim card. My wife wants the same phone when her lease is up. Why can't this be made less time consuming?
edit; dang wish had seen your previous reply!
Will the sim card from my Nexus 6p work with the Pixel XL?
Sent from my Nexus 6P using Tapatalk
Sim
mattvalenz said:
Hi. I am a Product Ambassador for Sprint and can confirm that Sprint is an activation partner for Pixel. Let me know if you have any questions.
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Click to collapse
I have a Nexus 6P will that sim work on the PIxel Phone or will i have to get a new sim from Sprint
davidh59 said:
Hi Matt, Streamlining the process would sure be nice. Forty five minutes on the phone tonight, talked to 3 very nice reps. All to order a sim card. My wife wants the same phone when her lease is up. Why can't this be made less time consuming?
edit; dang wish had seen your previous reply!
Click to expand...
Click to collapse
Well I wish I had a better answer. In this case, Google kept details around Pixel pretty close to the vest until the announcements yesterday which mean we could not communicate internally until late yesterday and today. The good news is that we have been working hard to make sure our Retail reps have internal information on Pixel to help with ordering SIMs as in your case. If you continue to still have a SIM issue, please let me know. The SIM card you will need for Pixel is:
UICC SKU / UPC Code
◦CZ2144LWC / 019962040146
•Retail SIM Kit Capable ◦760492034500
---------- Post added at 03:16 AM ---------- Previous post was at 03:12 AM ----------
hshshawn said:
Will the sim card from my Nexus 6p work with the Pixel XL?
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Hi hshshawn -
Yes it will as it is the exact same SIM SKU as Nexus 6: CZ2144LWC / 019962040146.
However we still require the SIM to be paired to the device MEID in our billing system so you can't just take the SIM out of your Nexus 6p, insert it into the Pixel and expect it to just activate. You still have to swap the device on sprint.com or through Care or Retail. Let me know if you have any more questions!
Matt
mrwicked said:
Will it work on Sprint or should I wait to order til Sprint announces they will or will not carry?
Sent from my 2PS64 using Tapatalk
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Click to collapse
Only unlocked play store version will work on sprint verizon version only verizon. end of discussion problem solved
mattvalenz said:
Hey Peter -
Happy to help.
1) Sprint will not carry Pixel due to Google's choice to go with Verizon as the exclusive carrier storefront for Pixel, however we are an activation partner for the device. So, you would buy the unlocked version of the device from Google and activate it with us if you choose.
You can get a SIM kit from us online here:
2) Project Fi is a Google MVNO service offer, we do not "sell it" though we are a network partner in Fi providing service on the backend along with T-Mobile. More info on the Fi site here:
3) There are no extra fees with Fi. You either get service from Sprint using a Sprint SIM or you get service from Fi using a Fi SIM. If you choose to activate with Sprint you would just use your existing Sprint number. If you choose to activate the service with Fi, you would get a new Fi number of your own unless you choose to port your line to Fi in which case you would no longer have that number with us on Sprint.
3a) Hopefully I have!
4) If you wanted to activate your Pixel with Fi, you could port your number over to that service. You would no longer be a subscriber when you port out.
Hope this has been helpful. Please let me know if you have any other questions!
Matt
Click to expand...
Click to collapse
Thanks, Matt - very helpful information!
mattvalenz said:
Well I wish I had a better answer. In this case, Google kept details around Pixel pretty close to the vest until the announcements yesterday which mean we could not communicate internally until late yesterday and today. The good news is that we have been working hard to make sure our Retail reps have internal information on Pixel to help with ordering SIMs as in your case. If you continue to still have a SIM issue, please let me know. The SIM card you will need for Pixel is:
UICC SKU / UPC Code
◦CZ2144LWC / 019962040146
â?¢Retail SIM Kit Capable ◦760492034500
---------- Post added at 03:16 AM ---------- Previous post was at 03:12 AM ----------
Hi hshshawn -
Yes it will as it is the exact same SIM SKU as Nexus 6: CZ2144LWC / 019962040146.
However we still require the SIM to be paired to the device MEID in our billing system so you can't just take the SIM out of your Nexus 6p, insert it into the Pixel and expect it to just activate. You still have to swap the device on sprint.com or through Care or Retail. Let me know if you have any more questions!
Matt
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Click to collapse
How about the Nexus 6? I have the Nexus 6 I got from sprint. Is this the same SKU?
A huge drawback in staying with sprint when I get the pixel is the lack of wifi calling support. I can go to T-Mobile and get unlimited, and have them support Androids native wifi calling.
Sent from my SM-N910P using XDA-Developers mobile app
mattvalenz said:
Hi. I am a Product Ambassador for Sprint and can confirm that Sprint is an activation partner for Pixel. Let me know if you have any questions.
Click to expand...
Click to collapse
Can I use the project Fi sim card the Pixel comes with, when I activate it on sprint? If not, what is the correct model sim card for sprint on this phone? Can I just take the same one from the HTC 10?
blu8503 said:
How about the Nexus 6? I have the Nexus 6 I got from sprint. Is this the same SKU?
Click to expand...
Click to collapse
Yes it will as it is the exact same SIM SKU as Nexus 6: CZ2144LWC / 019962040146.
However we still require the SIM to be paired to the device MEID in our billing system so you can't just take the SIM out of your Nexus 6p, insert it into the Pixel and expect it to just activate. You still have to swap the device on sprint.com or through Care or Retail. Let me know if you have any more questions!
---------- Post added at 05:00 AM ---------- Previous post was at 04:58 AM ----------
DrKaotica said:
A huge drawback in staying with sprint when I get the pixel is the lack of wifi calling support. I can go to T-Mobile and get unlimited, and have them support Androids native wifi calling.
Sent from my SM-N910P using XDA-Developers mobile app
Click to expand...
Click to collapse
Sprint supports Android native Wi-Fi calling. Are you 100% sure that T-Mo supports this on Pixel? It's a Google decision vs a Sprint decision on what they do and do not support in terms of carrier services.
---------- Post added at 05:05 AM ---------- Previous post was at 05:00 AM ----------
alexjzim said:
Can I use the project Fi sim card the Pixel comes with, when I activate it on sprint? If not, what is the correct model sim card for sprint on this phone? Can I just take the same one from the HTC 10?
Click to expand...
Click to collapse
The Project Fi SIM works on the Project Fi MVNO network. You will need a Sprint SIM card for Pixel to work on the Sprint network.
Correct SIM:
UICC SKU / UPC Code
◦CZ2144LWC / 019962040146
â?¢Retail SIM Kit Capable ◦760492034500
In terms of HTC 10, yes it will work as it is the exact same SIM SKU. However we still require the SIM to be paired to the device MEID in our billing system so you can't just take the SIM out of your HTC 10, insert it into the Pixel and expect it to just activate. You still have to swap the device on sprint.com or through Care or Retail.
Let me know if you have any more questions!
DrKaotica said:
A huge drawback in staying with sprint when I get the pixel is the lack of wifi calling support. I can go to T-Mobile and get unlimited, and have them support Androids native wifi calling.
Sent from my SM-N910P using XDA-Developers mobile app
Click to expand...
Click to collapse
I looked into this with our Product team and the Wi-Fi calling "support" that VZ and T-Mobile are claiming are most likely tied to voLTE than anything else. Ultimately Google does not support IMS on Pixel which would have enabled Android native Wi-Fi calling on our network.
mattvalenz said:
I looked into this with our Product team and the Wi-Fi calling "support" that VZ and T-Mobile are claiming are most likely tied to voLTE than anything else. Ultimately Google does not support IMS on Pixel which would have enabled Android native Wi-Fi calling on our network.
Click to expand...
Click to collapse
Thanks, man. I appreciate you looking into this for me.

Anyone using Pixel on AT&T yet ? Any problems ?

My XL 32gig unlocked is coming in this Monday (originally Nov 18-21) . I have AT&T as my carrier and wanted to know how things are working with the pixel. Any comments ?concerns ?things to fix ?Please share .Thank You !
Sent from my SAMSUNG-SM-T817A using Tapatalk
Am I am using my unlocked one on AT&T and there are the typical minor annoyances... No HD Voice/VoLTE, no wifi calling, and no built in visual voicemail option in the pixel dialer. But those are AT&T's fault.. all of the mentioned things work fine with my Verizon sim...
crowsnestitsupport said:
Am I am using my unlocked one on AT&T and there are the typical minor annoyances... No HD Voice/VoLTE, no wifi calling, and no built in visual voicemail option in the pixel dialer. But those are AT&T's fault.. all of the mentioned things work fine with my Verizon sim...
Click to expand...
Click to collapse
Does AT&T have any plans to introduce the features you mentioned?
garyHal said:
Does AT&T have any plans to introduce the features you mentioned?
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Click to collapse
No. They wont for unlocked devices at all. If you want to use those features you would need to go to verizon or Tmobile.
If you use Google voice, you can have visual voicemail.
Sent from my Nexus 6P using Tapatalk
garyHal said:
Does AT&T have any plans to introduce the features you mentioned?
Click to expand...
Click to collapse
Been an AT&T customer a long time and I seriously doubt it... They enjoy screwing Android and unlocked phones in general and cater to iOS..... The only non AT&T Android phone that has VoLTE is the HTC 10. They have never given any of those features to any of the unlocked Nexus so it's a fair bet they won't on the pixel either..
mastaofdacat said:
My XL 32gig unlocked is coming in this Monday (originally Nov 18-21) . I have AT&T as my carrier and wanted to know how things are working with the pixel. Any comments ?concerns ?things to fix ?Please share .Thank You ! Sent from my SAMSUNG-SM-T817A using Tapatalk
Click to expand...
Click to collapse
I pulled my ATT SIM card out of my N6 and put it into my Pixel XL when it came on Thursday. I have only made a few phone calls, but haven't had any problems. I have used it to watch many Youtube videos off ATT data. I also use a ATT Microcell at home since I live off the beaten path and it connects to that without problems while at home.
The Pixel does check for tethering permissions once you insert an ATT SIM card. There is a hotspot / Verizon thread for the Pixel that talks about an easy work around for that. The main post is http://forum.xda-developers.com/showpost.php?p=69229666&postcount=35
drwx said:
If you use Google voice, you can have visual voicemail.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
I always setup Google Voice on my phones. I don't use it for calling, but have it handle my voice mail to get Visual Voice mail. That and I have an old ATT 100 test messages for $5 plan so I do almost all of my texting through Google Voice.
I tested it with ATT with my 6p SIM. I then put the Project Fi car in the Pixel and the ATT back in the 6p. I am doing a test over the next few weeks with a trip to Germany, Sicily and then a 2,000 mile drive in the US from Maine to Texas. That should confirm the choice. In Maine, US Cellular beats ATT. In Texas I don't know.
I do have Google Voice but the uncertainty of android apps (ie: Hangouts being phased out, Google Voice app not being updated) wished there was something definitive to integrate with.

Any pre-existing Fi users having trouble with activation?

I'm coming from a Nexus 6 that I've been with Fi on, and I popped my SIM card into my Pixel XL, but when I try to finish the activation, it keeps telling me that the SIM card isn't compatible, and to replace it with one that is. It appears my service is working, from what I can tell (as I can make/ receive calls and texts and browse the internet), but I have a perpetual ongoing notification from Fi that it hasn't finished activating, and when I try to finish it to clear the notification, that's when I keep getting the error. Any ideas?
mrw1215 said:
I'm coming from a Nexus 6 that I've been with Fi on, and I popped my SIM card into my Pixel XL, but when I try to finish the activation, it keeps telling me that the SIM card isn't compatible, and to replace it with one that is. It appears my service is working, from what I can tell (as I can make/ receive calls and texts and browse the internet), but I have a perpetual ongoing notification from Fi that it hasn't finished activating, and when I try to finish it to clear the notification, that's when I keep getting the error. Any ideas?
Click to expand...
Click to collapse
Here is a snippet from Fi support I read somewhere and copied to my notepad. I would start by using the repair bad activation dialer code. The others are just good to have for reference. If you force a carrier the auto switching doesn't work even for trusted WiFi.
"Thanks for being a Project Fi user! ?*You may have heard about these mystical dialer codes. ?*Here they are and here's what they do!
Force Jump to Sprint: ?**#*#34777#*#*
Force Jump to T-Mobile: ?**#*#34866#*#*
Force Jump to Next Carrier: ?**#*#346398#*#*
Turn On Auto Switch: ?**#*#342886#*#*
Repair Bad Activation: ?**#*#34963#*#*
Current Network Info: ?**#*#344636#*#*
Make sure if you don't want to be locked into the carrier you force switched to, you need to use the "Turn On Auto Switch" code afterwards. ?*Auto-switching will resume after a reboot. ?*However, it will start with the last carrier that you were connected to before the reboot."
Edit:for some reason the codes are adding a question mark and another asterisk to the beginning. It's
Star,Pound,Star,Pound then Pound,Star,Pound,Star
Gizmoe said:
Here is a snippet from Fi support I read somewhere and copied to my notepad. I would start by using the repair bad activation dialer code. The others are just good to have for reference. If you force a carrier the auto switching doesn't work even for trusted WiFi.
"Thanks for being a Project Fi user! ?*You may have heard about these mystical dialer codes. ?*Here they are and here's what they do!
Force Jump to Sprint: ?**#*#34777#*#*
Force Jump to T-Mobile: ?**#*#34866#*#*
Force Jump to Next Carrier: ?**#*#346398#*#*
Turn On Auto Switch: ?**#*#342886#*#*
Repair Bad Activation: ?**#*#34963#*#*
Current Network Info: ?**#*#344636#*#*
Make sure if you don't want to be locked into the carrier you force switched to, you need to use the "Turn On Auto Switch" code afterwards. ?*Auto-switching will resume after a reboot. ?*However, it will start with the last carrier that you were connected to before the reboot."
Edit:for some reason the codes are adding a question mark and another asterisk to the beginning. It's
Star,Pound,Star,Pound then Pound,Star,Pound,Star
Click to expand...
Click to collapse
Thanks for the info, but I also just stumbled across an old article from last year about how Fi sims changed and that Fi users had to upgrade their sims when the Nexus 5X and 6P came out. Since I stuck with my N6, that was never an issue for me, and honestly, I didn't even realize that was a thing. So, I placed an order for a new sim. Just sucks that I have to wait another week or so for it to arrive before I can start using my new Pixel. v_v
mrw1215 said:
Thanks for the info, but I also just stumbled across an old article from last year about how Fi sims changed and that Fi users had to upgrade their sims when the Nexus 5X and 6P came out. Since I stuck with my N6, that was never an issue for me, and honestly, I didn't even realize that was a thing. So, I placed an order for a new sim. Just sucks that I have to wait another week or so for it to arrive before I can start using my new Pixel. v_v
Click to expand...
Click to collapse
I think they sent me a new sim last year when I went from the 6 to 6P maybe give them a call.
jawmail said:
I think they sent me a new sim last year when I went from the 6 to 6P maybe give them a call.
Click to expand...
Click to collapse
Yeah, I just ordered a new sim through the website. I assume that all sims they send out now are the newer type, so hopefully they don't just give me a replacement sim for my current N6. @[email protected]
I hadn't ordered my Pixel from the Fi portion of the store, so I never had any kind of an option for a new sim card, that I recall. I just went straight through the Google store.
I got mine through Fi so hopefully when I get home the SIM that came with the Pixel XL won't give any issues.
If you order through Fi, a new sim comes with it. activation went flawless. If you look at the order it should show you a sim card is being sent with the phone. At least mine did.
---------- Post added at 04:06 PM ---------- Previous post was at 04:01 PM ----------
I don't believe it is so much a newer type sim as much as the sims seems to marry to the phone. When I put the new sim in it went through a transfer of the phone number over to the phone. seemed a bit strange but as I said it did go flawless with the new sim.
mrw1215 said:
Yeah, I just ordered a new sim through the website. I assume that all sims they send out now are the newer type, so hopefully they don't just give me a replacement sim for my current N6. @[email protected]
I hadn't ordered my Pixel from the Fi portion of the store, so I never had any kind of an option for a new sim card, that I recall. I just went straight through the Google store.
Click to expand...
Click to collapse

Anyone using this on Verizon yet?

Just want to verify this phone works appropriately with Verizon. I see nothing on this from Verizon's website and nothing more than a few mentions in press releases. Does the lte-a work correctly? Can we access Verizon features like video calling? Does Verizon staff give you problems trying to register the phone?
Can't wait to hear some first hand experience.
wondering the same thing actually
https://opendevelopment.verizonwireless.com/device-showcase/device/7466
Looks good enough for me. I'm about to order one from clove, will update when it gets here if this thread still needs some answers. I hope volte works. Wifi calling would be a cherry on top.
Yup! Having it working on my XZ2 Compact. Didn't originally want to connect, so I flashed the OEM+OEM_Other.sin files from the US version and now I have Verizon working without a hitch. VoLTE is enabled for Verizon by default since it can only connect over LTE to begin with, but no WiFi calling. That being said and it being a dual SIM device, my secondary T-Mobile SIM has access to neither VoLTE or WiFi Calling. So I have calling set up for Verizon and Data over T-Mobile. You're able to do dual LTE standby on this device.
So now that this works with Verizon I should be able to buy the duel sim version and run both my personal At&t sim and my Verizon work sim card in this phone with duel standby? No flashing any software?
themoveforward said:
[...] ... I flashed the OEM+OEM_Extra.sin files from the US version and now I have Verizon working without a hitch. [...]
Click to expand...
Click to collapse
Does flashing these have any affect on DRM keys and such? I'm going to be getting a H813, but with UK software from clove so I'll need to do the same thing I'm guessing.
Ziltoid_ said:
Does flashing these have any affect on DRM keys and such? I'm going to be getting a H813, but with UK software from clove so I'll need to do the same thing I'm guessing.
Click to expand...
Click to collapse
Are the frequency's for both of these phones the same? Only difference would be that one is duel sim and the other isnt correct?
mattnathaniel12 said:
Are the frequency's for both of these phones the same? Only difference would be that one is duel sim and the other isnt correct?
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Click to collapse
I believe so. H8324 is the Asian dual SIM and H8314 is the Western single sim. I wasn't checking all the bands but both phones have all three of Verizon's LTE bands supported
Ziltoid_ said:
I believe so. H8324 is the Asian dual SIM and H8314 is the Western single sim. I wasn't checking all the bands but both phones have all three of Verizon's LTE bands supported
Click to expand...
Click to collapse
Just ordered the duel sim version and should have it by Wednesday. I currently have both an At&t personal phone and a Verizon work phone. Plan is to combine them both in this duel sim phone and only have to carry one haha. If it doesnt work out for whatever reason il just try google voice for my work number i suppose.
themoveforward said:
Yup! Having it working on my XZ2 Compact. Didn't originally want to connect, so I flashed the OEM+OEM_Extra.sin files from the US version and now I have Verizon working without a hitch. VoLTE is enabled for Verizon by default since it can only connect over LTE to begin with, but no WiFi calling. That being said and it being a dual SIM device, my secondary T-Mobile SIM has access to neither VoLTE or WiFi Calling. So I have calling set up for Verizon and Data over T-Mobile. You're able to do dual LTE standby on this device.
Click to expand...
Click to collapse
Having some issues with my XZ2 Compact Duel sim. With At&t I am only getting H and H+ connection and Verizon I cant seem to get anything to work. What APN did you pick for your Verizon sim, i have choices of CBS, FOTA, IMS and Internet.
So I have some more information that may help someone or may not. After talking with Verizon in depth about my issue with connecting to their service they have determined that the XZ2 Compact will not work on their service. Even with it being labeled as an Certified Open Market device on their own site and even being listed as Verizon Compatible on Bestbuys site and many others. They said noone there has any knowledge of the device coming to Verizon at all and were confused about it being posted on all the sites as being Certified. So i suppose it just wont be compatible lol. I guess im porting my 2nd # over to at&t and just not dealing with it because im sure as heck not going through the hassle of sending this phone and the chargers and cases back lol. If anyone has any success on getting this connected with Verizon please post, but im not hopeful lol.
mattnathaniel12 said:
So I have some more information that may help someone or may not. After talking with Verizon in depth about my issue with connecting to their service they have determined that the XZ2 Compact will not work on their service. Even with it being labeled as an Certified Open Market device on their own site and even being listed as Verizon Compatible on Bestbuys site and many others. They said noone there has any knowledge of the device coming to Verizon at all and were confused about it being posted on all the sites as being Certified. So i suppose it just wont be compatible lol. I guess im porting my 2nd # over to at&t and just not dealing with it because im sure as heck not going through the hassle of sending this phone and the chargers and cases back lol. If anyone has any success on getting this connected with Verizon please post, but im not hopeful lol.
Click to expand...
Click to collapse
I love Verizon but I was actually thinking of going to AT&T myself tired of Verizon having such a limited phone selection. However there is a post in this thread by the name of themoveforward or something who claims he got this working on verizon you may want to try his methods before making the switch
R_Fated_Circle said:
I love Verizon but I was actually thinking of going to AT&T myself tired of Verizon having such a limited phone selection. However there is a post in this thread by the name of themoveforward or something who claims he got this working on verizon you may want to try his methods before making the switch
Click to expand...
Click to collapse
I tried sending him a message but haven't heard back. I'm assuming perhaps he was mistaken about what phone this post was referring to.
I believe carol_vzw is a Verizon employee who maintains this list: https://community.verizonwireless.com/docs/DOC-2843
The H8314 is listed on here as officially supported, but H8324(dual SIM) is not. You could try messaging her on there to see if they can add the H8324, or find out why it's not compatible.
Edit: looks like you've already seen this based on the comments
Ziltoid_ said:
I believe carol_vzw is a Verizon employee who maintains this list: https://community.verizonwireless.com/docs/DOC-2843
The H8314 is listed on here as officially supported, but H8324(dual SIM) is not. You could try messaging her on there to see if they can add the H8324, or find out why it's not compatible.
Edit: looks like you've already seen this based on the comments
Click to expand...
Click to collapse
Yea the crazy thing is while talking to Verizon support yesterday i referenced that post and also Bestbuy having it labeled as for Verizon as well as the phone being posted on their Showcase directly on the Verizon site lol. The support guy kept putting me on hold and said he was taking the info as I was giving it to him to another support team directly and that they were all baffled at this information as none of them had any knowledge of this phone let alone it supposedly being compatible with Verizon at all. After about an hour into the call a woman picked up the phone and directed me to attempt to put my new sim card (when i swapped to this phone i had a micro-sim from my old phone not a nano-sim which this phone needs) directly into someone elses phone that has Verizon and attempt to activate the sim card on their phone, then attempt to reinsert it back into my phone to see if the network picked up. I will be attempting this in about an hour when I see a friend who has Verizon. I will update on whether this works or not.
mattnathaniel12 said:
Yea the crazy thing is while talking to Verizon support yesterday i referenced that post and also Bestbuy having it labeled as for Verizon as well as the phone being posted on their Showcase directly on the Verizon site lol. The support guy kept putting me on hold and said he was taking the info as I was giving it to him to another support team directly and that they were all baffled at this information as none of them had any knowledge of this phone let alone it supposedly being compatible with Verizon at all. After about an hour into the call a woman picked up the phone and directed me to attempt to put my new sim card (when i swapped to this phone i had a micro-sim from my old phone not a nano-sim which this phone needs) directly into someone elses phone that has Verizon and attempt to activate the sim card on their phone, then attempt to reinsert it back into my phone to see if the network picked up. I will be attempting this in about an hour when I see a friend who has Verizon. I will update on whether this works or not.
Click to expand...
Click to collapse
If its any hope, I had a similar situation when I was trying to activate my Nexus 5x on Verizon. The people in the store didn't know that it existed and had no instructions on what to do. Also my first nano SIM phone, and they couldn't get it to activate. That's when I learned to never go to their stores for technical help. But it was worth it that time because they let me keep the sim card and later I was able to get someone on their tech support number who was able to activate it remotely. It could just be that the phone is new and information hasn't gotten around internally. Verizon seems pretty bad about that.
My xz2c single sim package got lost on Wednesday by DHL ? but I'm going to be dealing with this soon
Well no luck trying to activate the Sim with another Verizon phone. It seems that the phone just isn't in the Verizon system yet.
I have a UK single sim that I'm having no service with Verizon. Not sure if it's due to the phone being from the UK or something else with Verizon maybe. Trying to flash the US firmware but having problems with Newflasher.
If I have any luck I'll post back here.
Just posting for others who may be curious; I was able to get the phone working on Verizon today. Using the sim from an already activated pixel 2 initially worked for data and calling, and sending text messages, but I could not receive text messages. I grabbed an updated sim (says 4G LTE on it) and activated it on the pixel 2, then moved it to the xz2c and currently have everything working. It's only been a few hours so we'll see if it stays like this or if it goes the way of the htc U11 and has problems every couple of weeks. I'm using the verizon approved H8314 single sim model, not the dual sim model.
Interesting, thanks for the update! I'm using an activated sim from my Pixel 2 as well. It says 4G LTE on the sim too and my model xz2 compact is the same H8314. So maybe it is the UK firmware in my case, I'm going to keep trying to figure out my drivers issue this weekend to flash US firmware and see if that helps.

G Power phones from Google Fi not unlocked, help?

It has become apparent to a few of us who purchased G Power phones from Google Fi that their claim it is unlocked is not true. If you have them port your number over to a MVNO, such as I did, to Boom Mobile, (Verizon ), that sim card will only get you 2G, 1xRTT, with no data. There is a thread on Reddit , and Motorola forum. And, the claims are it would be difficult to rid the phone of the Fi rom and replace it with one that will truly unlock the phone.
This forum will not let me post those links now. However, users of this phone from Fi have tried everything but rooting, which of course, voids the warranty. And, the consensus is, it is installed firmware. Most bought these from Fi at a attractive price of $149, for a claimed, "unlocked", phone. $100 less then from Best Buy etc.
And, probable not that many complaints yet, as most stick with Fi.
Multiple emails to Google Fi, get you nowhere, as they will not admit to the problem.
As I, and others no little about rooting., we are looking for a simple answer to get Google Fi's rom off the phone, without a lot of hassle.
Any help would be appreciated. We all have tried; Factory, Network Reset etc. nothing so far works. If we had purchased the phone from another retail store unlocked this would not happen.
As you may know, Google Fi uses T-Mobile/Sprint/ Us Cellular networks on this phone, and their service is generally good. However, where I live and travel, Verizon just works more of the time. I put Boom Mobile's, (Verizon), sim card into my older, unlocked Moto G6, bought from Best Buy, which was on Google Fi for some time, and it works, 4G,without doing anything.
Thank you for any help.
I might have mis-spoke about a Moto G Power unlocked from non-network retail, it may have same problem, no conformation on this yet.
So I did the same as you. I purchase from Google FI. But I place my at&t sim on this phone and everything is working fine. Download speeds around 33 to 28mbps. Only thing I noticed is my calls are not Cristal clear. Other than that I had no issues so far
@PesSarmiento Thanks for that Info! It has been pretty consistently reported on various forums that the problem lies in trying to use the Google Fi sourced Moto G Power on the Verizon network. I have personally wondered what would happen if I inserted an AT&T SIM card, so that's good to know. It seems that Google promotes the G Power as an "unlocked" phone, only to find that is not so.
180pilot said:
It has become apparent to a few of us who purchased G Power phones from Google Fi that their claim it is unlocked is not true. If you have them port your number over to a MVNO, such as I did, to Boom Mobile, (Verizon ), that sim card will only get you 2G, 1xRTT, with no data. There is a thread on Reddit , and Motorola forum. And, the claims are it would be difficult to rid the phone of the Fi rom and replace it with one that will truly unlock the phone.
This forum will not let me post those links now. However, users of this phone from Fi have tried everything but rooting, which of course, voids the warranty. And, the consensus is, it is installed firmware. Most bought these from Fi at a attractive price of $149, for a claimed, "unlocked", phone. $100 less then from Best Buy etc.
And, probable not that many complaints yet, as most stick with Fi.
Multiple emails to Google Fi, get you nowhere, as they will not admit to the problem.
As I, and others no little about rooting., we are looking for a simple answer to get Google Fi's rom off the phone, without a lot of hassle.
Any help would be appreciated. We all have tried; Factory, Network Reset etc. nothing so far works. If we had purchased the phone from another retail store unlocked this would not happen.
As you may know, Google Fi uses T-Mobile/Sprint/ Us Cellular networks on this phone, and their service is generally good. However, where I live and travel, Verizon just works more of the time. I put Boom Mobile's, (Verizon), sim card into my older, unlocked Moto G6, bought from Best Buy, which was on Google Fi for some time, and it works, 4G,without doing anything.
Thank you for any help.
Click to expand...
Click to collapse
I think I am going to guess that something else is going on here. If it wasn't unlocked, I don't think you would get any service at all, not just 2G, 1xRTT.
Has anyone tried a factory reset with the different provider sim in the device?
I am using mine on FI and don't currently have another sim to test.
boog said:
I think I am going to guess that something else is going on here. If it wasn't unlocked, I don't think you would get any service at all, not just 2G, 1xRTT.
Has anyone tried a factory reset with the different provider sim in the device?
I am using mine on FI and don't currently have another sim to test.
Click to expand...
Click to collapse
Yes, many of us have done numerous factory resets. And yes, we've tried other sim cards, on a VZW MVNO in my case. Nothing works. I read of one person inserting an AT&T sim card and that did work for him.
I did get a response from Motorola Support today on the Lenovo Forum. It reads...
Senior MotoAgent
Re:LTE Not Working When moving from Google Fi to Red Pocket MVNO (using CDMA / VZW)
2020-08-14, 11:25 AM
Hi Yar33,
We checked that Google Fi Models having a problem with calls and data when moving to other carriers not just Verizon. These models will get fixed in future updates which is an update coming from us, not by Google. For now, we do not have any time frame for the update.
Best regards,
Zeke
Motorola Support
Yar33 said:
Yes, many of us have done numerous factory resets. And yes, we've tried other sim cards, on a VZW MVNO in my case. Nothing works. I read of one person inserting an AT&T sim card and that did work for him.
I did get a response from Motorola Support today on the Lenovo Forum. It reads...
Senior MotoAgent
Re:LTE Not Working When moving from Google Fi to Red Pocket MVNO (using CDMA / VZW)
2020-08-14, 11:25 AM
Hi Yar33,
We checked that Google Fi Models having a problem with calls and data when moving to other carriers not just Verizon. These models will get fixed in future updates which is an update coming from us, not by Google. For now, we do not have any time frame for the update.
Best regards,
Zeke
Motorola Support
Click to expand...
Click to collapse
That actually sounds a bit more reasonable, thanks for sharing that.
The bit of testing on Fi for me appears to show that the phone switches to H or 3g for calls when connected to T-Mobile. Sprint acts like sprint and switches to 1x for phone calls.
But it has a hard time staying connected to T-mobile compared to Pixel devices I used in the past.
I hope they fix it soon.
So I recently got my visible sim card, and like you mentioned I have no service on Moto G Power. The sim card is working fine in a Galaxy note 9. Let me know if you got some fix to this problem. I will really appreciate if you can send me a PM with those links from the other forums
PesSarmiento said:
So I recently got my visible sim card, and like you mentioned I have no service on Moto G Power. The sim card is working fine in a Galaxy note 9. Let me know if you got some fix to this problem. I will really appreciate if you can send me a PM with those links from the other forums
Click to expand...
Click to collapse
isn't visible on Verizon? So you can't just switch a sim from one device to another like GSM.
Edit: This solution worked from a user u/yagyaxt1068 on Reddit.
https://www.reddit.com/r/MotoG/comments/i7djqx/guide_on_how_to_get_lte_working_on_verizon_again/
You'll have to unlock the bootloader and flash the Verizon ROM. The Retail/RETUS ROM doesn't solve the issue.
Meanwhile 6+ months later... They must have fixed the problem.
I just bought a 'used' Moto G Power (XT2041-4) off of eBay a few weeks ago. Two months old.
Private Seller. He made sure that the device was wiped properly so I didn't have to deal with FRP issues.
Android 10, Google Fi software channel.
I installed my SIM from Mint Mobile and was off to the races. I haven't had any connection issues (that I know of.)
I'm still learning my way around the device...
Seems last update did something, my G power now works with Boost Mobile sim? software channel still, Google Fi. Bought another G power from Best Buy, channel is, US retail. Both work fine Verizon LTE. Now always carry two identical phones, for safety backup. Waiting for Android 11 update to see if the channel changes on Fi phone?
Try disabling Google Fi app before trying on any other sim card. I'm using G power(bought from google) with ultra-mobile. Everything is working as expected.
Most likely because Ultra Mobile is using T- Mobile. Same as Fi.
Does the Software Channel in "about phone" page still show Google Fi or US retail?
I disabled the Fi app and still could not use Verizon MVNO before last update.
Did any of you guys set up the ****ing APN at all or what? If you have nothing except for basic "2G" its because you need the APN and the moment it's in there it will take a tenth of a second for it to pop up and that's it
Tried that' first phone from Google has "Google FI" as APN. and prefs are grayed out can't change it. Second Moto G from Best Buy has "VZWINTERNET". Found by; Settings, Network & internet, Mobile network, Advanced, Access Point Names. Seems Phone from Google the APN will stay the same if inserting a verizon sim card? Unlocked changes.

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