Have 250Mbit broadband and with my Samsung I get full speed (I'm in the same room as router) but with honor 8 pro I got 140Mbit o my one time. Now it's so slow as 7Mbit.. Tried reseting device several times.. And in WiFi settings I have excellent connection. It saying 433Mbit but on Samsung it says 768Mbit.. Please help me out? Kind regard Dexter
I'm suffering the same issue! 5G speed slows down till it switches to mobile data or just gets stalled, connected but without data moving at all.
Not related to my router, because I've "enjoyed" this issue at home, at the office, airports, friend's places... Always the same behavior: speed goes down till no data flow at all, but still connected to 5G WiFi
I am also facing same problem what happens with honor ui i contact to customer support of honor they told me that u have to hard reset the device by in booting menu then i got fine but after 2 days wifi speed goes down on honor 8 pro seriously then I'm waiting for developers rom but there is no official rom available for this device :crying:??
Same here.. I've got Netgear r6220 router and the max link speed i m getting is 390mbps on 5ghz.
Hello there,
I am encountering a problem with my beloved N5X...
Since a few weeks it randomly loses connectivity (both cellular and Wi-Fi)
And after a few seconds (sometimes minutes) it catches the network back.
For example:
I wake up the phone for checking messages, and i see WhatsApp saying "searching for messages", no warning icons for network.
Then i try to load a Chrome page, it does not load..
After a few seconds all is getting back to normal and everything loads. (the web page, new messages notifications comes on, etc)
I tried so far:
- Reboot (after a reboot it works normally for a few hours, then problem begins again)
- Resetting network parameters (does nothing)
- Complete factory reset (had 2 weeks problem free then the problem begins again)
- Flashing custom ROM (from Google factory to last Lineage OS 15.1)
For informations:
- No VPN
- No gaming, the phone never heats up
- Good network coverage (both cellular and Wi-Fi)
- No network related apps
- The phone is 3 years old, never felt on the ground
Any ideas?
Thanks a lot for reply, and have a nice day!
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
.bucch said:
I'm having a similar problem since Oreo update, but only on WiFi. On 4G network is working flawlessly but I think is due to carrier network settings on cellular towers.
Every search I made on the web to address the issue finished with a lot of posts read but no decent solution whatsoever, but the other day a reply on reddit made me think and I found a setting on my router WiFi AP section called "Unscheduled APSD (Automatic Power Save Delivery)" and since I disabled it my phone seems working better. I don't know if it's just random luck or it was really the cause of the issue but you can try.
Hope it helps.
Click to expand...
Click to collapse
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
breacH86 said:
Hello,
Thanks for your reply.
I searched everything on the phone that could be wrong and i also ended up that router might be the cause.
I did not found the setting you mention (i'm on Synology router) but i tried to disable the 5 GHz frequency band and use only the 2.4 GHz one.
Since then the phone works perfectly! Although the Wi-Fi speed is a bit slower..
I hope this can help you too!
Click to expand...
Click to collapse
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
.bucch said:
I was on 2.4Ghz only since a few months but had the issue anyway before disabling uAPSD.
If your bandwidth is reduced is probably because your network is on a "busy" channel, try scanning all the wireless networks around your home (i use wifi analyzer on my phone) and see which are the "busy" channels and set yours on a free one. Bandwidth on 2.4 and 5 ghz should be the same, the pro of the first is a better (wider) coverage of the signal, mostly through walls and the pro of the second is less interference with other wireless technologies and environment at expenses of the coverage.
Click to expand...
Click to collapse
Well, after a few days i noticed the problem still persist even on 2.4GHz, but less than before..
Unfortunately Synology router does not have APSD option in the Wi-Fi settings.
I tried to put Protected Management Frames (PMF) on "enable - optional", that setting was disabled before.
Wait and see.
Thanks again!
**EDIT**
Forgot the random outgoing call issue.
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Disable VoWifi, which doesn't seem to work on as many APs as the OP7P and prior did. If that doesn't work, turn off wifi altogether to allow messages to send/receive.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi. Also seems to be affecting MMS messages not sending/receiving when connected to WiFi, and potentially outgoing calls not going through reliably.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Potential fix: Disable 5G under: SIM & network settings > Preferred network type
--------------------------------------------------------
Occasion outbound call issue: Sometimes making an outgoing call takes 2 or 3 tries. I can't remember the error, off the top of my head, but it's something like "service not available".
--------------------------------------------------------
Can ONLY receive MMS on WiFi calling not on mobile data, SMS not affected. (details here)
Fix: use 3rd party SMS app, revoke all permissions from stock app, disable stock app
Flapjack said:
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Turn off wifi. Not really feasible, though... especially those not on unlimited data plans.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Fix: None, unless there's a way to disable 5G for now (if that would even help).
Click to expand...
Click to collapse
You can disable 5G in the SIM and Network settings ??*
With my old phone if I disable wifi it connects to Lte instantly and I can start surfing. With my 1+ now if I disable wifi it takes about 10sec until there's Lte but I can't start surfing. I have to switch from Lte to 2g and back to get it working. Same Sim in both phones
XD-MOD2-9MM said:
You can disable 5G in the SIM and Network settings ??*
Click to expand...
Click to collapse
Good grief. I have no idea how I missed that. Thanks! I'll test and update the thread if LTE performance seems better than 5G. This very well could be a T-Mobile thing, since they just recently turned it on in my area.
Flatric said:
With my old phone if I disable wifi it connects to Lte instantly and I can start surfing. With my 1+ now if I disable wifi it takes about 10sec until there's Lte but I can't start surfing. I have to switch from Lte to 2g and back to get it working. Same Sim in both phones
Click to expand...
Click to collapse
I have noticed the exact same thing. I'm not sure why it takes so long... especially with dual-channel network acceleration enabled (and the fact that VoLTE is established before I shut wifi off).
Flapjack said:
**EDIT**
Forgot the random outgoing call issue.
Since getting my OP8P, it doesn't seem like any of the radio issues have really been satisfactorily addressed. I'm not sure if there is anything that can be done on our end to fix them, but I figured I'd create a thread to track them, and fix them if possible.
Please include your carrier, or any other differentiating factors:
MMS issues (T-Mobile): MMS messages do not come in reliably or at all with wifi enabled. SMS and RCS messages are not affected.
Fix: (Workaround) Turn off wifi. Not really feasible, though... especially those not on unlimited data plans.
--------------------------------------------------------
Wifi calling issues (T-Mobile): Wifi calling will not stay activated. Icon appears for about 30 seconds after turning on wifi.
Fix: (Workaround) Possibly affected by APs that allow TKIP encryption method. Reports of only allowing AES/CMAK helping. TKIP has known vulnerabilities, but older devices may still require it be enabled.
--------------------------------------------------------
Wifi connection issues: Wifi seems to go dead 1-3 times a day. Wireless still shows a strong connection, but no data actually passes (SMS still works).
Fix: (Workaround) toggle wifi
--------------------------------------------------------
Poor 5G performance (T-Mobile): While this could be a T-Mobile issue, as they seem to have turned on 5G over most of our area using UHF bands (300mhz to 3ghz), performance is pretty choppy. Uploads seem to be more negatively affected, with speeds less than 1mbps at times. Download speeds can be up to LTE speeds, but often are not, and are almost always jumpy and not smooth during speed tests.
Fix: None, unless there's a way to disable 5G for now (if that would even help).
--------------------------------------------------------
Occasion outbound call issue: Sometimes making an outgoing call takes 2 or 3 tries. I can't remember the error, off the top of my head, but it's something like "service not available".
Click to expand...
Click to collapse
My wife and I have similar problems with mobile data and wifi both occasionally showing strong signals but requiring a toggle off and back on before data passage resumes. Both OP8P and OP8. Verizon for carrier.
Well, I guess it's good to know it's happening on Verizon too?
Seriously, this needs to be fixed. If it was just one carrier, I could see it getting out the door. But more than one (very different kinds) of carriers is pretty ridiculous.
Issue: can ONLY receive MMS on WiFi calling not on mobile data, SMS not effected.
More details in my thread here: https://forum.xda-developers.com/oneplus-8-pro/help/receive-mms-wifi-calling-tmobile-t4088673
Fix: use 3rd party SMS app, revoke all permissions from stock app, disable stock app
Updated OP.
I've found that disabling Voice over Wifi altogether seems to help with the MMS while on wifi issues. I still get a few that don't go through and have to shut off wifi altogether, but it's much... much better.
I'm wondering if this is also connected to my outgoing call issues. I'll be testing that also.
**EDIT**
While I still think disabling VoWiFi helps, it is still very much a crapshoot whether or not an MMS message will send or receive. Between this and the dual sim issues, I may need to see if OP will let me return this.
No idea if it's related but in comparison to EE, three is absolutely crap. Truly a horrific network, 50% of the coverage and 59% of the speed.
Have noticed that the phone aggressively tries to hand over to WiFi even when I'm not connected.
Removing 5G from the equation helps a lot, least in my instance.
dladz said:
No idea if it's related but in comparison to EE, three is absolutely crap. Truly a horrific network, 50% of the coverage and 59% of the speed.
Have noticed that the phone aggressively tries to hand over to WiFi even when I'm not connected.
Removing 5G from the equation helps a lot, least in my instance.
Click to expand...
Click to collapse
Curious, how are you seeing it's trying to hand over to wifi?
I'm so upset over this stuff. It would be more tolerable if OP had some sort of official status on some of these issues. Ignoring them won't make them go away.
Flapjack said:
Curious, how are you seeing it's trying to hand over to wifi?
I'm so upset over this stuff. It would be more tolerable if OP had some sort of official status on some of these issues. Ignoring them won't make them go away.
Click to expand...
Click to collapse
So it looks for WiFi constantly, also tries to switch between networks. You can disable it
dladz said:
So it looks for WiFi constantly, also tries to switch between networks. You can disable it
Click to expand...
Click to collapse
Are you talking about the "Scanning always available" setting? I already have that disabled. I seem to be ok with 5G lately. Pretty sure the bad upload speeds are just due to T-Mobile working out the bugs.
Flapjack said:
Are you talking about the "Scanning always available" setting? I already have that disabled. I seem to be ok with 5G lately. Pretty sure the bad upload speeds are just due to T-Mobile working out the bugs.
Click to expand...
Click to collapse
Then you're fine. Don't worry about it.
I thought I'd chime in a bit with T-Mobile 5G. Minus specialized cities featuring higher frequency 5G, T-Mobile nationwide works off of the 600Mhz band, AND REQUIRES the 1900Mhz or 2100Mhz 4G LTE band to properly function at this time. So if you experience poor 4G 1900 and 2100 frequency in your area, but strong 5G, it won't work well for you, and you are better off doing 4G LTE 600mhz instead.
Call your local rep and confirm the strength for those two frequencies for you. Just thought I'd chime in about the poor 5G performance nationwide for T-Mobile for some. Nothing to do with the phone exactly.
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Hofitown said:
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Click to expand...
Click to collapse
That is crazy. I think they may have fixed the wifi disconnects for me with the latest OTA, but when I did get them, toggling wifi worked for me. I never had to reboot over it. Your case definitely seems worse. Hopefully you don't have a hardware issue.
Hofitown said:
My OnePlus 8Pro sometimes disconnects several times a day the radio conection. It's hapend with LTE on Telekom. 5G is not available yet. It's happend also in places where I have very good LTE network coverage.
Restart the cell phone is the only option to reconnect.
Switching OFF/ON the Airplane-Mode, reset network settings or a Full Wipe bring no improvement.
I have already replaced the SIM card against a new one by my network provider (Telekom) to rule out a defect.
I also have no problems with my previous device.
So I'm currently using my old device in parallel with a Multi-Sim.
A network fault therefore can be ruled out 100%.
The latest software version has also been installed.
The crash normally occurs while surfing the LTE network and is noticeable that the Internet is unexpectedly no longer working. The Radio display on the phone show me a few minutes more that i have still connection to LTE and than it jump to "no network" as already described, "ONLY" restarting the device allows to log in to the network again.
It was also tried with intelligent network connection or two-channel download acceleration on and off.
With WiFi the internet works continuously.
The Device runs with Stock-Rom.
I also have contacted the OnePlus Support, but maybe someone here has a solution for me.
Many Thanks
Click to expand...
Click to collapse
I have exactly the same issue with the same carrier (Telekom Germany) with 2 SIM cards tested. Gotten worse with the 10.5.9 so I rolled back to 10.5.8 where the issue isn't happening that often. I haven't got this issue when enabling data on my secondary SIM (O2 Germany). I have also tested the new Android 11 beta where I got shortly disconnected from the mobile network and then the LTE+ logo changed to "g" and everything was fine again. The phone was still connected to LTE with full DL speed (did the whole initialisation with mobile data + 20gb music download). However the beta is not usable at this stage. Since I have an unlimited data plan on that Telekom Sim I cloud test the **** out of it and it seems that the disconnect happens when the phone tries to change or adds the cell connection while using data. I have sent OP the required logs and after that they ignored me.. hope they going to fix this as it seems to be a software/compatibility issue with that certain carrier. Also 10.5.9 isn't really coming to German devices with ota so they might know about that issues.
ch1llahh said:
I have exactly the same issue with the same carrier (Telekom Germany) with 2 SIM cards tested. Gotten worse with the 10.5.9 so I rolled back to 10.5.8 where the issue isn't happening that often. I haven't got this issue when enabling data on my secondary SIM (O2 Germany). I have also tested the new Android 11 beta where I got shortly disconnected from the mobile network and then the LTE+ logo changed to "g" and everything was fine again. The phone was still connected to LTE with full DL speed (did the whole initialisation with mobile data + 20gb music download). However the beta is not usable at this stage. Since I have an unlimited data plan on that Telekom Sim I cloud test the **** out of it and it seems that the disconnect happens when the phone tries to change or adds the cell connection while using data. I have sent OP the required logs and after that they ignored me.. hope they going to fix this as it seems to be a software/compatibility issue with that certain carrier. Also 10.5.9 isn't really coming to German devices with ota so they might know about that issues.
Click to expand...
Click to collapse
Thanks for the feedback.
That the Problem with 10.5.9 got worse i can confirm. I loaded this Version in Germany by using the Oxygen Updater. But that gives hope to me that it is really just a software issue and no defekt on the device. So I will not send the device to OP for an unnecessary repair in the hope that there will be fixd with an update soon.
On the Facebook Oneplus page I have already heard from some people they have exactly the same problem, all of them use the German Telekom network.
Hopefully you get right, with that presumption, that 10.5.9 isn't really coming on German devices because they know the problem. So the fix will come very fast.
Hofitown said:
Thanks for the feedback.
That the Problem with 10.5.9 got worse i can confirm. I loaded this Version in Germany by using the Oxygen Updater. But that gives hope to me that it is really just a software issue and no defekt on the device. So I will not send the device to OP for an unnecessary repair in the hope that there will be fixd with an update soon.
On the Facebook Oneplus page I have already heard from some people they have exactly the same problem, all of them use the German Telekom network.
Hopefully you get right, with that presumption, that 10.5.9 isn't really coming on German devices because they know the problem. So the fix will come very fast.
Click to expand...
Click to collapse
You guys haven't heard any buzz about 10.5.10 yet? I'm on 10.5.10 in the US, which I feel has been a lot more stable than the previous two versions (which had alternating issues for me).
The biggest issue affecting me remains the issues sending MMS while on wifi.
Hello Folks,
In summary, the WiFi stack on OnePlus 11 is quite unstable compared to other smartphones (that are also based on Qualcomm SoC with built-in modems).
First off, I've two 802.11 AC (WiFi 5) routers. Compared to my Asus (ROG 5) and Motorola (Moto G 5G Plus) phones, I've noticed that my new OnePlus has better reception for both mobile and WiFi networks. E.g., at the same location where ASUS has say -30db signal, OnePlus 11 shows -27 or -28db. So performance wise, it's fantastic, however, stability of WiFi connectivity is subpar. Between performance and stability, obviously I always prefer stability. I've up-to-date OnePlus 11 CPH2449 device (CPH2449_11_A.08).
I've been using the phone for about 5 days & these are the three distinctive WiFi problems with OnePlus 11 that I've observed in that duration:
1. WiFi dieing silently:
I've seen many times that all of a sudden the WiFi symbol will disappear. Then checking the status of the connectivity will show that it had silently dropped/died. Sometimes, it'll reconnect on its own within 10 odd seconds. When it doesn't, then toggling WiFi off and then on may help. When even that doesn't help, then toggling airplane mode on and then off becomes necessary/only-way to re-establish the connection. During these episodes, the phone is barely 2 metres away from the routers with a clear/unobstructed line of sight with them. Needless to say, neither ASUS nor Moto exhibit this problem while these episodes are playing out with OnePlus 11.
2. VoWiFi dieing silently:
While operating the phone (non-phone-call situations), a number of times I've seen that the VoWiFi logo would drop and VoLTE logo would appear. Interestingly enough, within a matter of 10+ odd seconds, it'd re-establish the VoWiFi connectivity on its own.
3. WiFi not roaming efficiently:
When moving faraway from one router and close to another, it doesn't roam to the closest one, instead holding onto the furthest one. But putting the phone down for say a minute with the screen off, triggers the roaming to the closest router! WiFi assistant neither helps nor hinders this behaviour.
In short, it'd seem the whole WiFi stack is riddled with stability issues. I've done "Reset Network settings", which didn't help with those issues.
Am I the only one facing these issues?
Thanks for any help/guidance.
Wifi Issue
Anyone have wifi dropping off and reconnecting after flashing to oxygen os? I seem to keep experiencing this. Anyone have any fix?
forum.xda-developers.com
No issues with Wifi.
Just downloaded over 130GB over Wifi and ftp server on the phone without a single interruption. Took over 3 hours and no problem.
I have similar issues. My wifi will randomly drop out and then pick up again in that time sometimes it will say internet offline. I've been noticing it the last week or so when that happens.
I've escalated my problems to OnePlus support. After a number of discussions, I think we got the winner: Disabling ipv6 in my WiFi network seems to stabilise it!
I've been trying this only for the past few hours, but it's proving positive so far. Still I'd prefer to test this over at least a day or two.
I've had WiFi just stop working finds no networks. Even turning the toggle off and back on again doesn't work. But after a reboot works fine again. Mines a euro model on fw09
sutt359 said:
I've had WiFi just stop working finds no networks. Even turning the toggle off and back on again doesn't work. But after a reboot works fine again. Mines a euro model on fw09
Click to expand...
Click to collapse
I've seen similar behaviour. Turning flight mode on and then off helped me on those circumstances. Mine too EU version CPH2449.
Now, if the root cause is identified and addressed, then it ought not to even regularly disconnect from WiFi in the first place, so subsequent problems like reconnection issues can be avoided then.
Disabling ipv6 has proven to be a good workaround for vastly improving my phone's WiFi stability. Of course, they need to identify and resolve the problem that's making WiFi & ipv6 incompatible though.