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As the titles states, my phone doens't want to charge the first time I plug it to the original charger. It can stay for hours without charging 1%. I have to reboot and then it'll charge fine. I called google support and they told me it will be fixed in the next updates. Anyone else is having those problems? I just return it if it's just me.
I've had weirdness with charging for sure. Seemingly mostly with the charger that came with it. Mine will say "5 minutes until charged," but I'll be at like 86%. If I unplug and let it settle for a second, it will go back to 84% or whatever, then seems fine when I plug it back in again.
I've been using this Magqi charging dock and magnetic pad and it's been hit or miss. Sometimes just fine, other times won't charge at all. Wife is having the same problem. We both have a Pixel 2 XL.
Balino said:
As the titles states, my phone doens't want to charge the first time I plug it to the original charger. It can stay for hours without charging 1%. I have to reboot and then it'll charge fine. I called google support and they told me it will be fixed in the next updates. Anyone else is having those problems? I just return it if it's just me.
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Click to collapse
ok it happened to me before (you clicked something by mistake )
just go to settings -system- developer options -select usb configuration- charging
if this doesn't work
maybe it is something else
I didn't turn on nothing by mistake, it's just not charging. I did a factory reset and seems to work fine until now ( charged just one time ). I'll update the thread if it happens again. I think something was messed up during the November update. I hope it's just a software bug because it's really annoying to reboot the phone Everytime
It happened again after factory reset. It's quite annoying
I've had mine 4 days and it happened to me the first time this morning.
To fix it I turned the phone off, started charging whilst off and then turned back on. Luckily it was back to charging correctly.
I today I now have the slow charging issue (on the supplied charger)
I ran the battery down fully last night and put it on charge at 2 am.
When I left for work at 6:30 am the battery had only charged to 67%, that's 4.5 hours.
Given all the other posts concerning this subject it does not seem uncommon
Yeah just got my phone last night and its happening for me too. Will charge for a minute or two then stops. Going to try the charge while off deal mentioned above and see what happens.
It's quite annoying for me... I hope Google is going to fix this soon. Seems like a software bug
Here is what happens with me.
I have the stock charger with a 6.5' Cable Creations C to C cable.
Any charges that happen with my battery lower than 30%, I have to constantly watch it to make sure it's charging.
If not, I have to unplug and replug. This happens several times between 0-30%
After 30, it seems to pick up fine..
Edit: Forgot to mention, when below 30%, it stops charging because, I take the power off it and all the sudden, it loses 2-3%
Sent from my Pixel 2 XL
Not sure I've seen a situation where the supplied charger didn't charge the phone at all like some have mentioned, but it definitely seems a lot slower than the charging time for the Pixel XL. It's offset in a big way by the much improved battery life I guess, but it certainly doesn't feel like quick charge, at least by 2017 standards.
However when I use the charger that came with my Pixel C, It charges noticeably quicker. I know the Pixel C never sold in huge numbers, and I haven't run any comparison tests here, but has anyone else that owns one noticed better performance with its charger compared to the one that was bundled with their Pixel 2 XL?
SpaceGooner said:
Not sure I've seen a situation where the supplied charger didn't charge the phone at all like some have mentioned, but it definitely seems a lot slower than the charging time for the Pixel XL. It's offset in a big way by the much improved battery life I guess, but it certainly doesn't feel like quick charge, at least by 2017 standards.
However when I use the charger that came with my Pixel C, It charges noticeably quicker. I know the Pixel C never sold in huge numbers, and I haven't run any comparison tests here, but has anyone else that owns one noticed better performance with its charger compared to the one that was bundled with their Pixel 2 XL?
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Click to collapse
Tried Nexus 5x stock charger and it didnt do anything. Not sure whats wrong with our chargers, my Pixel 2 XL always goes to 98%max maybe 99%. Another weird thing that happend. I decided to fully discharge my phone until it shut off for the first cycle(first day I got it to calibrate battery). When I plugged the OEM charger in it showed the symbol that it doesnt have enough power to turn on(needs to charge to 5% or whatever it is), waited 1 hr, 2 hrs same thing. Unplugged, plugged back in, hard reset, bootloader and nothing. Same symbol. Only way to get it back charging was to use a cheap USB A to C cable I got from walmart, plug that into my Nexus 6 charger base and it finally started charging...??? WTF
Same issue
Looks like this is an issue with the November security patch.
Same thing has happened to me on my Pixel 2 XL and i have three different official Type C wall chargers from google (6p, XL (1st gen) and they will not work, however it will work with the quick charge connector in my car (Type A to Type C).
Reviewing the internet other people have the same issue and all seem post November update. I did a factory reset etc to troubleshoot with no luck.
Only thing i have yet to attempt is enroll for the android beta program and force update to 8.1 to see if it resolves the issue.
i live in Dubai and i don't have official support from google nor am i able to contact them, if some one could kindly post an update if they have tried contacting google and got a confirmation that its a S/W issue.
Bump.
Sooo, I woke up last night and saw a message on my phone that said something like, your device is corrupt, etc. Now my phone will not charge... The phone seems fine otherwise, everything seems to work, no more errors or anything, but, two stock pixel 2 chargers and neither charge the phone. However, if I plug it into a computer, it charges. Anyone have any idea of what is going on? I've rebooted, cleared cache from apps (not from twrp though), nothing seems to help.
About my phone: April update, unlocked, rooted stock. The only things I'm running are substratum with the swift dark theme, pixel launcher mods for Virus icon pack, viper audio mod, adaway, greenify, things like that. Nothing major with the exception of the theme. I even disabled/uninstalled the theme and rebooted. The problem is still there. Unless I get this fixed ASAP, I guess I'm calling Google for a replacement...
Please help!
gettinwicked said:
Bump.
Sooo, I woke up last night and saw a message on my phone that said something like, your device is corrupt, etc. Now my phone will not charge... The phone seems fine otherwise, everything seems to work, no more errors or anything, but, two stock pixel 2 chargers and neither charge the phone. However, if I plug it into a computer, it charges. Anyone have any idea of what is going on? I've rebooted, cleared cache from apps (not from twrp though), nothing seems to help.
About my phone: April update, unlocked, rooted stock. The only things I'm running are substratum with the swift dark theme, pixel launcher mods for Virus icon pack, viper audio mod, adaway, greenify, things like that. Nothing major with the exception of the theme. I even disabled/uninstalled the theme and rebooted. The problem is still there. Unless I get this fixed ASAP, I guess I'm calling Google for a replacement...
Please help!
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Click to collapse
Almost sounds like a hardware/port issue. About the only 2 things I could suggest is...1. Fastboot the factory image again with the -w flag removed. 2. Factory reset, which, as you know, bites because you have to set everything up again.
Badger50 said:
Almost sounds like a hardware/port issue. About the only 2 things I could suggest is...1. Fastboot the factory image again with the -w flag removed. 2. Factory reset, which, as you know, bites because you have to set everything up again.
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Click to collapse
Ugh, I thought I might need to try one of those. I'll see what fastbooting the image does. Thanks!
Your description exactly matches my issue with a week old Pixel 2. It won't charge using OEM charger below 30% battery. I have to reset the phone, sometimes reboot works but not all the time. Even safe mode won't work done times. It's frustrating.
abuttino said:
Here is what happens with me.
I have the stock charger with a 6.5' Cable Creations C to C cable.
Any charges that happen with my battery lower than 30%, I have to constantly watch it to make sure it's charging.
If not, I have to unplug and replug. This happens several times between 0-30%
After 30, it seems to pick up fine..
Edit: Forgot to mention, when below 30%, it stops charging because, I take the power off it and all the sudden, it loses 2-3%
Sent from my Pixel 2 XL
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Click to collapse
I'm having charging issues that started when I installed Android P. At times when the phone is plugged in either to wall charger or car charger it indicates it's charging but actually isn't. Only solution I found was to reboot. I should note this only an Android P issue for me, Oreo didn't exhibit this problem. Battery percentage doesn't matter, it could be at 25% or 95% so I'm thinking my issue is just a P beta bug.
Anyone got a solution to this issue?
Last night while charging my new Pixel 3 XL I noticed that a little battery icon appeared in the center of the screen, as expected, but it never faded away like it did on every single other phone I've ever owned. It's like the phone was trying to show the charging while off animation that I've seen on my Galaxy Nexus, Nexus 6, Nexus 6P, etc, but gets stuck at the initial battery icon.
The behavior is the same if I charge wirelessly or via a cable: it stays there after I remove my phone from the charger and doesn't go away until I reboot. I'm running the December update, rooted, TWRP permanently installed, and ElementalX kernel. Is this normal behavior, or could something I did be causing it?
Gotta be something to do with ur root or kernel.
Face_Plant said:
Last night while charging my new Pixel 3 XL I noticed that a little battery icon appeared in the center of the screen, as expected, but it never faded away like it did on every single other phone I've ever owned. It's like the phone was trying to show the charging while off animation that I've seen on my Galaxy Nexus, Nexus 6, Nexus 6P, etc, but gets stuck at the initial battery icon.
The behavior is the same if I charge wirelessly or via a cable: it stays there after I remove my phone from the charger and doesn't go away until I reboot. I'm running the December update, rooted, TWRP permanently installed, and ElementalX kernel. Is this normal behavior, or could something I did be causing it?
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Click to collapse
A few users are reporting this charging while the phone is switched off in another thread. I'm not seeing this but it is not my habit to turn the phone off before charging it. My setup is the same as yours.
Are the charging while off battery images still stored in the bootloader? If so, then perhaps it's a bug with the bootloader?
Hello
I own three pixel stands and three Pixel 3s. All of my phones and stands are only able to charge slowly while docked on the stand using the latest Pixel Stand update (12/12). If I uninstall the latest Pixel Stand app update, they are able to charge rapidly. Unfortunately the app constantly tries to update and each time it does my charging returns to slow. This is extremely frustrating and disappointing considering the cost of the stands.
I've been seeing this issue dating as far back as November and I've seen hundreds of posts about it. Is there any word from Google on a fix? It this possibly hardware related?
same here
Same with mine, shows charging slowly since the
first time I put my 3 xl on it. And sometimes shows charging rapidly,i don't know what indicates this to charging rapidly or slowly .but when it says charging slowly(on the pixel stand) it does take forever to charge the device. I hope it's only a bug though.
not only on the pixel stand, i notice that charging with cabel plug-in still have the different speeds, sometimes the charging time are extremely slow,it took 10 min to change 1%. and sometimes it charges so fast - like what it suppose to be. but it shows charging rapidly all the time with cabel pluged-in. really weird here , I am thinking should I return the device and pixel stand. Came to 3 xl from a 2 xl, the only improvement is the build quality and screen ,but nothing else. Some parts are even worse, don't know what are they doing...
Phone temperature? I've seen "charging slowly" a few times on my Pixel Stand a few times, but the phone does get quite warm when charging rapidly.
RandoTheKing said:
Hello
I own three pixel stands and three Pixel 3s. All of my phones and stands are only able to charge slowly while docked on the stand using the latest Pixel Stand update (12/12). If I uninstall the latest Pixel Stand app update, they are able to charge rapidly. Unfortunately the app constantly tries to update and each time it does my charging returns to slow. This is extremely frustrating and disappointing considering the cost of the stands.
I've been seeing this issue dating as far back as November and I've seen hundreds of posts about it. Is there any word from Google on a fix? It this possibly hardware related?
Click to expand...
Click to collapse
Possibly the old version just says it charges rapidly, but really it does slowly - check how long it takes.. I had similar problems, also noted that it happens more likely after I charged through cable and then put my phone at stand. But I've found the solution - reboot the phone. It's weird - almost every problem of Pixel 3 can be fixed that way (I mean, for example, complete silence of rings, notifications or alarms after phone was connected to car bluetooth system). I hope it is fixed with next Jan 5 update. At least Google bug tracker claims the sound disappearing was fixed and will be delivered with that update. Crossing fingers...
My device has recently stopped quick charging. Instead it's charging but an absolutely slow rate. I've read that the device temperature can cause this but even after having it warm by playing videos it doesn't rapid charge...
It's stating that it's charging rapidly but the estimated full charge is about 5 minutes for every minute it's actually stating.
I've factory reset the device to no avail, changed cables and charging plugs.
Honestly, this is putting me off buying another pixel device - my Pixel 1 XL suffered with screen burn. I'm just tired of the device breaking after having it since July 2018.
Does anyone have any advice before I start the ball rolling with the warranty?
(unmodded, never rooted device)
Clean the USB port on the phone
siggey said:
Clean the USB port on the phone
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Click to collapse
I agree cleaning the USB port might help.
I had a charge rand Phone overheating issue and it was that some water was in the port.
Even dust has metal particulates, so cleaning it and making sure no dust or water is in, is a great idea.
Cleaning the port worked for me few weeks ago,i had to try a few times with a toothpick
So I've cleaned the charging port. The device when screen is off is coming back charging at 850mah when I plug it in with the screen on it charges at 1000mah.
Can someone send me over what there's charges at after having the phone screen off after half an hour?
I think there's something wrong with the battery, just doesn't feel like it's charging like it used to.
This is what the ampere is showing when I've plugged in the device.
To put this in perspective.
Here's my old Nexus 6P.
Can someone show me what their Ampere shows when the device has just been plugged in and then what it's like when it's been on charge for a while?
That way I can have an understanding as to what a Pixel 2 XL should be charging at.
Mines
fubugang said:
Mines
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Click to collapse
Thanks
Weirdly the device seems to be charging okay today. I'm gonna see how it goes, probably warranty if it happens again.
First, that app isn't the most accurate way to measure charging.
Second, fast charging is at it's fastest when the battery capacity is low. So below 20% you'll get the highest number. Your screenshots are 73% and higher.
So typically for me, I gain 70-75% in 60 minutes when I start at 5-10% and don't interrupt it with use. It's been like that since I've gotten the phone October 2017.
Sent from my Pixel 2 XL using Tapatalk
Some screenshots showing this morning's charge. By the way, going from 80% to 90% is slow, and 90% to 100% is very slow. That's why when I'm topping off, I just unplug at 1 hour or around 80% because it's a waste of time to wait any longer.
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
First, that app isn't the most accurate way to measure charging.
Second, fast charging is at it's fastest when the battery capacity is low. So below 20% you'll get the highest number. Your screenshots are 73% and higher.
So typically for me, I gain 70-75% in 60 minutes when I start at 5-10% and don't interrupt it with use. It's been like that since I've gotten the phone October 2017.
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Click to collapse
Okay, so I've just let my phone charge whilst off as it was drained completely. It was the full length of a breaking bad episode (rewatching).
Pick up the phone its very cold to touch, I then turn the phone on, it's at 20%.
A device for 40 minutes doesn't go from 0-20% when it's using a fast charger... I should be on at least 50% maybe even 75%
droid_1989 said:
Okay, so I've just let my phone charge whilst off as it was drained completely. It was the full length of a breaking bad episode (rewatching).
Pick up the phone its very cold to touch, I then turn the phone on, it's at 20%.
A device for 40 minutes doesn't go from 0-20% when it's using a fast charger... I should be on at least 50% maybe even 75%
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Click to collapse
Very strange. Stock charger right? Don't think it would matter but I've never charged with the phone off. I would try to replicate what I showed you in screenshots. 15% plug it in, phone on but screen off, set a timer for 1 hour, return and see where you're at.
Sent from my Pixel 2 XL using Tapatalk
I'm experiencing exactly the same problem l.
My pixel 2 XL stopped charging at all of the sudden and only accepts slow charging and with a "Chinese" cable. The original cable doesn't work. No the cable ain't broken or the charger. My girlfriend has a pixel 3 and she uses my charger and cable and works on hers. We used also her charger and cable ( from pixel 3s ) and on her pixel 3 everything works comes to mine it doesn't even recognize to start charging.
EeZeEpEe said:
Very strange. Stock charger right? Don't think it would matter but I've never charged with the phone off. I would try to replicate what I showed you in screenshots. 15% plug it in, phone on but screen off, set a timer for 1 hour, return and see where you're at.
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Click to collapse
Last night I drained again, charged with another stock charger I have, completely different house - was at my partners house. Again 35 minutes, switched off, 13%.
I'm going to have to call my insurance company, I get insurance with my bank - I'll have to pay an excess but they should be able to sort it I think.
Jucacarvalho1987 said:
I'm experiencing exactly the same problem l.
My pixel 2 XL stopped charging at all of the sudden and only accepts slow charging and with a "Chinese" cable. The original cable doesn't work. No the cable ain't broken or the charger. My girlfriend has a pixel 3 and she uses my charger and cable and works on hers. We used also her charger and cable ( from pixel 3s ) and on her pixel 3 everything works comes to mine it doesn't even recognize to start charging.
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Click to collapse
This what you're experiencing sounds different to my issue.
My device fast chargers when it's plugged in. I have read that the Pixel 2 XL charges at a massively slower rate if the battery is at 20 degrees or below - this is unacceptable as the phone switched on, the battery till be always below that.
What's frustrating is the tips and support options in settings doesn't even open anymore, whether they've killed that feature off or not...
droid_1989 said:
What's frustrating is the tips and support options in settings doesn't even open anymore, whether they've killed that feature off or not...
Click to expand...
Click to collapse
It's at the very bottom.
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
It's at the very bottom.
Click to expand...
Click to collapse
I know it's there. It doesn't actually open
droid_1989 said:
I know it's there. It doesn't actually open
Click to expand...
Click to collapse
Opens for me fine.
Sent from my Pixel 2 XL using Tapatalk
EeZeEpEe said:
Opens for me fine.
Click to expand...
Click to collapse
Maybe for you, but for a lot of people it isn't. Check out the official pixel forums on Google or Reddit.
Hi all,
last year i bought this phone and i'm enjoying it quite a lot. It works perfectly find in every respect including charging it with the original charger.
But as you know, there are a lot of devices that needs charging around the house (i bet you all agree) and so i went out and bought this 2-1 quick charger (2 type-A connections and providing 14.5W of juice). When i connect the phone to this charger, the charging screen comes up for a few seconds, then the regular screen shows (and also shows no charging), then the charging screen comes back, etc, etc. It keeps doing like that for a while until it eventually goes to sleep, not charging at all.
Charging other devices works perfectly fine with this particular charger, but for some reason the note 11 will not play nicely with it. Is there something particular i can try or is the charger simply not compatible?
sounds like it's not compatible, and not recognising it as a fast charger.
also could you do me a favour please. under settings in display settings, does the redmi note 11 pro have an option for anti-flicker setting?
I'm looking for a phone that does
articoceanic said:
sounds like it's not compatible, and not recognising it as a fast charger.
also could you do me a favour please. under settings in display settings, does the redmi note 11 pro have an option for anti-flicker setting?
I'm looking for a phone that does
Click to expand...
Click to collapse
Sorry for the late reply.
yeah, you are most probably right. I did return the charger and used the original one and haven't had an issue since. I did notice that the original supposedly is outputting a much higher wattage than the 3rd party did.
Under the display settings i only see:
color scheme (light/dark mode) + submenus related to this
brighness level
reading mode
color scheme
refresh rate (60 - 120hz)
font, text size and vr.
Thats basically it.