Recover data from dead phone - Nexus 5X Q&A, Help & Troubleshooting

hi,
I left my phone while charging using powerbank, it was working fine, after about 2 hours it's not working at all. no sign of charging (even with original charger and cable) and ...
Q1. Can it be just battery failure? how can I test it?
Q2. Can I recover my data?

Related

[Q] Random reset after car charger

I was using my EVO (rooted to Warm ROM) as a GPS today driving down to NYC. The battery wasn't completely dead yet and I was using a car charger to the phone. All of a sudden, the phone just reset! I had no clue why. I used my brother's EVO for GPS and after a little while, his started to reset as well! Has this happened to anyone else with the EVO resetting for no reason after using a car charger? Even after it was shut off, I kept it plugged in and it wouldn't charge (no amber led light). When I got home, it wouldn't charge with the wall charger either. I only solved it by directly charging the battery with a cradle charger for a few minutes to give it some juice and then the phone turned on and i was able to charge it. I was just wondering why this happened and how to prevent it?
I'm wondering if it was the car charger or the car's port or w/e but i don't think the port had a problem cuz i used an actual GPS unit and plugged it and it charged fine...
what i think happened to you was your battery overheat, which will cause the phone to reboot, some rom and kernel combinations will get hot when using nav app or 4g specially while charging, and once your battery get hot enough it wont charge its a fail safe, sometime they get damaged too

[Q] Charging Problems with GN I9250-XXLFA

Hello,
I bought a GN, I9250, European model, made in China 4 days back from a vendor online.
I am having problems charging the phone.
When PHONE is ON
1. When plugged into the included charger/cable, the battery status shows CHARGING (AC) for a few minutes and then changed to NOT CHARGING. Removing the USB plug or switching off the mains and restarting in a minute takes the status back to CHARGING (AC) but again for a few minutes.
2. Tried with multiple chargers and cables with exactly the same results
3. When the phone is connected to USB port in laptop, the charging happens, for a longer duration. The laptop also detects the phone immediately and I can access files etc. After say 20-30 minutes odd the status again goes to NOT CHARGING. However, while the phone is not charging, I can still access files on the phone. This implies the USB connectivity is still perfect, only the charging has stopped.
4. Under no circumstances does the charge go beyond 50% odd, irrespective of the duration of charging
When PHONE is OFF
1. The phone shows the battery icon with bolt for a few seconds and then shuts off. If I click the power button briefly I can see the battery charging icon.
2. I kept the phone in charging with the wall adapter all night, and got 49% charge only, starting from about 10% when put to charge.
The battery indicator graph shows the phone is has never hit a charge level above 65% types.
I have not seen the other charging issue of the phone showing a bolt in the battery icon even if the phone is not plugged in ! (thank god!!!)
I bought it "as new" condition, and performed a factory reset immediately on receiving the phone. So its running stock applications, with almost everything except voice and 2g data on. No applications except Whatsapp are running.
All other aspects of functionality are working well.
I have read hundreds of posts across the web and am not sure what the problem could be with my phone. I am in India and since the phone was bought off the net, its unlikely that it will be provided warranty etc here. In fact I'm not even sure if there will be servicing competency in the technicians here.
I have tried to puch the micro USB tongue by pushing it upwards gently, but cannot really say whether or not it did bend or i was just too fearful. Have tried removing battery etc and all other soft methods written everywhere.
Any help ???
maybe a screwed battery ?
-Jesco- said:
maybe a screwed battery ?
Click to expand...
Click to collapse
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
ketu269 said:
Hello,
I do suspect it myself, but I don't know how to verify this. Can any other Samsung phone battery be put in the phone or is the phone compatible only with this one? Getting another battery is not possible in the near future since this is not available in India...
Any thoughts on how to check this?
Click to expand...
Click to collapse
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
edinchez said:
I have the same problem, but it's not the battery's fault. My brother also has a GNex, and I tried charging my phone with his battery, and vice-versa, without any luck. I think it's the USB port's fault. Something about power not getting to the phone correctly. Luckily I bought it at a store here. I talked to the owner, and I'm going to exchange it for a new one tomorrow.
Click to expand...
Click to collapse
Hello,
I found another GN and did this experiment.
1. When I plugged in my battery which was showing 53% on my phone into the other phone it showed 79%.
2. When I charged the other GN with my battery inside, it charged to 100%
3. When I put my battery back into my phone, it showed 67%
4. When I put in the other GN battery into my phone it showed 49%, while it was showing 82% in the other GN.
5. I was able to charge this other battery in my phone to 60%.
6. When I put it back into the other GN it showed 94% charge.
Apparently my battery seems to be ok. Also, it seems that my phone is charging ok too. But there may be a problem with the phone detecting the battery level !!
Any thoughts?
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
goofy_79 said:
Hello,
i have exact the same problem. I tried 3 batteries a lot of chargers and i changed the Charging Port Flex Cable.
This all without success
The Problem is, sometimes it charge to 50%, the most it charge to 75% and one time i get it to 81% yeah
So does it give any help for this Problem ?
Goofy
Click to expand...
Click to collapse
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
memaro_maro said:
some battery got data issues where phone cant recognize the exact capacity. try check *#*#4636#*#* your capacity of ****mah should be correctly read by phone here. if not, change your battery immediately bcoz big issues will coming up
Click to expand...
Click to collapse
goofy_79 said:
here the screenshots .. first i plug out and in the power plug ...
and a few minutes later it stop charging
But the Phone see is connected to the AC ??
Click to expand...
Click to collapse
your battery got data detected.. maybe this 3800mah extended battery was totally crap.
give 2-3 day period. charge wt ac plug & usb charging method. see if got any different between this 2 merhod. if not, try buy the good replacement before your emmc fried.
* maybe u should ask to another forum.. gnex accessories /batteries. they must be got some experiences wt this type of extended batteries. maybe.??

Lenovo Zuk Z2 won't Charge. Battery is dead

Hello everyone. My Lenovo Zuk Z2 battery have died and it won't recharge.
When I plug in the charger the bottom of the phone get really hot. at the top of the phone there is a white light that just blinks. the phone does not turn on.
I tried connecting it to my laptop but i only get the message that the usb does not recognize the device.
I would really like to get my data off the phone if it cannot be fixed.
Please help!
Hi there this happened to me to. On its first day so I am sending back the phone.
Any possibility you used quickcharge 2.0 charger? I read this is a problem for the phone and the dedicated chip is broken in the phone what needs to be replaced.
Something similar happened to me too. My phone had switched off after the battery got low and when I tried to charge it, the white LED would blink, the charge symbol would show up at 0%, then the phone would vibrate and the cycle would repeat. I realized the problem was I was using not using the original USB-C charging cable. I had bought an additional usb-c "fast-charging' cable and I was charging using that. Once I switched back to my original cable, all was good.
Might be some hardware failure. Hardware Repairs will probably be necessary
Same problem guys tried using the original cable please helpppp
Sent from my Z2 Plus using Tapatalk
Lenovo Zuk Z2 won't Charge. Battery is dead
gothamcity said:
Something similar happened to me too. My phone had switched off after the battery got low and when I tried to charge it, the white LED would blink, the charge symbol would show up at 0%, then the phone would vibrate and the cycle would repeat. I realized the problem was I was using not using the original USB-C charging cable. I had bought an additional usb-c "fast-charging' cable and I was charging using that. Once I switched back to my original cable, all was good.
Click to expand...
Click to collapse
How you solved this issue? same happening with me as well
Joined just to post this.
I followed the advice from this:
SOLVED: Phone won't accept charge/turn on - Lenovo Phone
FIX YOUR PHONE Remove the cover and then disconnect the battery and hold on power key then charge the phone without battery for 7 sec and then clean the battery plugs not with water dry cloth and then connect your phone this is because of a minor power failure in motherboard and keep the...
www.ifixit.com
different phone, but it worked.
Basically:
disconnect battery
hold power button down for 7 seconds
reconnect battery
charge like normal
I don't know how long this fix works, but hopefully long enough for you to rescue your important stuff.
Good luck.

Battery not charging

My phone's battery wont charge anymore.
It charges only if I first disconnect battery, plug charger on phone, then turn on phone to boot in android, and then connect battery with phone.
Is this a hardware or software problem?
(i am guessing that there is some switch when battery is full, that it stops charging battery, and only powers phone) if its hardware based, which component should i change
When the 1st time phone stopped charging battery, i did factory reset and it charged battery normally for few times, and now even factory reset doesnt suffice.
Charger and cable works on my other phone and tablet without any problems.
Usb port on phone is probably ok, becouse phone always turns on without battery
Maybe the battery is faulty? I mean if the phone turns on just fine while connected to a power source and no battery installed, I'd assume the battery is dead.
marstonpear said:
Maybe the battery is faulty? I mean if the phone turns on just fine while connected to a power source and no battery installed, I'd assume the battery is dead.
Click to expand...
Click to collapse
When i charge battery with this method, phone works ok with fully charged battery without charger plugged in.
But when i need to charge battery again, i have to repeat those steps i mentioned before.
I tried a lot of steps mentioned on A2 (not lite) forums, as i seen a lot of users had similar problems tried all options without success, some have changed battery, mb and usb port, and that didnt help either.
bedencic said:
My phone's battery wont charge anymore.
It charges only if I first disconnect battery, plug charger on phone, then turn on phone to boot in android, and then connect battery with phone.
Is this a hardware or software problem?
(i am guessing that there is some switch when battery is full, that it stops charging battery, and only powers phone) if its hardware based, which component should i change
When the 1st time phone stopped charging battery, i did factory reset and it charged battery normally for few times, and now even factory reset doesnt suffice.
Charger and cable works on my other phone and tablet without any problems.
Usb port on phone is probably ok, becouse phone always turns on without battery
Click to expand...
Click to collapse
Probably your phone's USB connection loosen solder, one of the terminals (either ground, data connection or positive terminal) might loose or gets rusted and thus, never charge phone properly. My SM-J500H (my other phone) does the same syndrome that it just charge but not really charging at all, because of 'green' rusted USB port.
Try checking your USB port and if there's some rust in there, or some loose solder. Try also change USB port (by your technician) if it still persist.
hi, have you found a solution? because i'm having the exact same issue.... phone only charges with the method you mentioned

galaxy A50 full backup

I need help. USB port in my phone got wet I've connected to charging and in the middle of night phone started to vibrate while showing overheating error.
I've replaced usb board and now I can turn device on but it still does not charge.
I think it is IC on motherboard.
Problem is that I need application data from that phone. I still have about 50% of battery left.
I am willing to buy same phone again and restore it.
how to do this? is odin enough? or should I use TWRM?

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