Sony Xperia XA1 Ultra Not Working - Sony Xperia XA1 Ultra Questions & Answers

Hello,
I have owned this phone for about a year and a half now. Yesterday I was traveling and driving a lot so I was not using my phone a lot. I only used it for GPS which drained my battery. When I got home, I went to go plug it in and it did not start charging. I woke up in the morning and it was at 20% and I have class so I figured I would buy a new charger after class.
I went and bought a new charger and it still has not worked. I checked for dirt/debri near the charging port and it was fine. I then tried restarting it and now it will not turn back on. It is a black screen. I clicked the power button twice and it vibrates.
I am not sure what is wrong with my phone and I quite frankly cannot afford a new one. If you have suggestions on what to do I would greatly appreciate it!
Thanks

Update;
Caitlynbev said:
Hello,
I have owned this phone for about a year and a half now. Yesterday I was traveling and driving a lot so I was not using my phone a lot. I only used it for GPS which drained my battery. When I got home, I went to go plug it in and it did not start charging. I woke up in the morning and it was at 20% and I have class so I figured I would buy a new charger after class.
I went and bought a new charger and it still has not worked. I checked for dirt/debri near the charging port and it was fine. I then tried restarting it and now it will not turn back on. It is a black screen. I clicked the power button twice and it vibrates.
I am not sure what is wrong with my phone and I quite frankly cannot afford a new one. If you have suggestions on what to do I would greatly appreciate it!
Thanks
Click to expand...
Click to collapse
Update: It has turned back on but is still not charging

Related

[Q] [Question]Evo won't turn back on.

I was charging my Evo on my computer today and all of a sudden my battery died. Now it won't turn back on. After the first attempts to turn it on it would only get as far as the first HTC Evo 4G screen, then it would turn back off. This happened about three times and now it won't do anything at all.
I also noticed that when I put it on the wall charger that the red LED light doesn't even come on anymore.
Does anyone have any idea what this could be or how to fix it? I hope it's only the battery, because I can replace that!!! But I hope that's it. I don't really have enough money to be buying a new phone right now.
PLEASE HELP....SOMEBODY PLEASE!!!
P.S.
I had just installed an app called "Juice Defender" about an hour before my phone died. It's an app that's supposed to make your phones battery life last longer. I didn't configure it or anything. I just installed it. If anyone is famillier with this app is it possible that this could have caused this issue?
Just pull the battery & put it back in, then stick it on the (wall) charger overnight. The battery's probably just super-dead.
If it's not fixed in the morning, take it to Sprint & let them test a different battery. If it's your phone they should give you a new one for free as long as you have insurance.
The battery is super drained, let it sit on the charger for a couple of hours.
It worked!!
I tried what you've suggested. I left it on the charger overnight. Around six, when I woke up, it still wouldn't work. I removed the battery one last time and put it back on the charger. Now, all of a sudden, the LED light came back on. It flashed on and off about six times and then it stayed on.
I'm really relieved. Gonna leave it on until it's fully charged.
Thanks for the info.
Just hope it doesn't happen again.
Well glad that it worked. Just be sure to when the Evo starts flashing the red notification light, you need to get it to a charger. If you're out and about, I turn mine completely off at that point.

[Q] another CM7 brick???

Ok, So I had the crazy boot loop issue a while back and was unable to fix it. I tried several PC36IMG's and even ran a RUU to go back to stock. All that failed and had no choice to take it to a sprint store. The techs there were also unable to get it running, they had to give me a replacement.
So now the replacement I got was also running CM7. I noticed earlier this morning while I had it connected to the charger, it would not charge past 1%. I unplugged it a few times and also pulled the battery. Nothing worked, it was stuck at charging on 1%. I got a text from my wife and after I replied I noticed the battery displayed 98% charged. Within minutes the phone shut down. It will not power on at all. I tried leaving the battery out for 1/2 hour and still no dice. If I have it plugged in it doesnt even show a charging light anymore.
Any ideas???
splink7007 said:
Ok, So I had the crazy boot loop issue a while back and was unable to fix it. I tried several PC36IMG's and even ran a RUU to go back to stock. All that failed and had no choice to take it to a sprint store. The techs there were also unable to get it running, they had to give me a replacement.
So now the replacement I got was also running CM7. I noticed earlier this morning while I had it connected to the charger, it would not charge past 1%. I unplugged it a few times and also pulled the battery. Nothing worked, it was stuck at charging on 1%. I got a text from my wife and after I replied I noticed the battery displayed 98% charged. Within minutes the phone shut down. It will not power on at all. I tried leaving the battery out for 1/2 hour and still no dice. If I have it plugged in it doesnt even show a charging light anymore.
Any ideas???
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Click to collapse
Does anything happen if you were to press the down volume button while simultaneously pressing the power button? Battery inserted, of course.
Posting & replying via the XDA Premium app
dougjamal said:
Does anything happen if you were to press the down volume button while simultaneously pressing the power button? Battery inserted, of course.
Posting & replying via the XDA Premium app
Click to expand...
Click to collapse
Negative...nothing at all happenes. Weird thing is out of all the times I tried to turn the phone on, twice it booted to the white HTC screen very briefly and just powered back down. Im done working in 2 hours. I will try a different charger to see if it may possibly be a bad charger? I doubt it but maybe???
That happened to my daughters phone, turns out the cat chewed part of the charger wire.
Well that was freaking weird. When I got home I first tried my wifes charger and that didnt work. Then i tried my wife's battery. They must have changed the evo design. Before this refurb, her battery from the shift fit perfectly fine. This referb it doesn't fit. Anyways, after I tried her battery I tried her charger. It works now. I let it charge a few minutes and the phone now turns on. I tried my charger again and it works also. That's really weird, it wasn't working all day. I'm not sure what fixed it. The battery only goes in one way. I checked all the connection points on the battery and phone. Everything looks fine. I did flip my wife's battery around so I could make the connections touch to try and turn it on that way. But that didn't work. It did work when I put my battery back in and used her charger the second time. Maybe her battery shocked it back to life? I have no clue but all is back to normal and well now.
splink7007 said:
Well that was freaking weird. When I got home I first tried my wifes charger and that didnt work. Then i tried my wife's battery. They must have changed the evo design. Before this refurb, her battery from the shift fit perfectly fine. This referb it doesn't fit. Anyways, after I tried her battery I tried her charger. It works now. I let it charge a few minutes and the phone now turns on. I tried my charger again and it works also. That's really weird, it wasn't working all day. I'm not sure what fixed it. The battery only goes in one way. I checked all the connection points on the battery and phone. Everything looks fine. I did flip my wife's battery around so I could make the connections touch to try and turn it on that way. But that didn't work. It did work when I put my battery back in and used her charger the second time. Maybe her battery shocked it back to life? I have no clue but all is back to normal and well now.
Click to expand...
Click to collapse
As long as it works, my friend, that;s all that matters. Glad you got it up and running. Have a great day....

[Q] Charging issue that defies common sense...

I searched here and google and found various charging issues but none quite like what I am seeing. The night before last, I plugged my A100 in before bed like I normally do and saw the power light turn orange. In the morning, I unplugged it without even looking at the LED because I just expected it to have charged completely. When I got to my car and turned it on, it was at 32%. I thought maybe I had something running that was eating battery or I didn't plug it in all the way overnight so it didn't charge. I plugged it into the car charger and went to work. When I got to work it was still at 32% but I didn't use it the whole time so I thought that was odd. I pretty much didn't use it the whole day since I knew it was low on power and I didn't have a charger at work. I got home and saw that it was at 28% so I plugged it in. About an hour later, I checked and it was still at 28%. Thinking that was odd, I turned it off and left it charging with it off for an hour. Turned it back on an hour later and still at 28%. I spent a little time using it while plugged in trying to kill off apps and things but it drained to 18% even though it was plugged in, the power LED showed orange, and the battery icon on screen showed charging (lighting bolt). At this point I started to worry that something was seriously wrong. I turned it *off* and left it plugged in all night after checking to make sure the LED was orange. In the morning, the LED had turned off completely (not blue or orange). I turned it on and saw that it was still at 18% even after charging all night turned off. I unplugged and replugged and the LED came on orange again.
So here is where it gets really strange.. I decide to go through RMA process since I'm still under warranty. I don't want my private data on it when sending it to them so I do a wipe. On a whim, I plug it back in after the wipe and guess what? It's charging! What the heck?!?! I had thought maybe I installed something that was causing problems but since it wasn't charging even when turned off, I figured it couldn't be an app. Can an application cause the device not to charge even in the off state? I thought maybe my battery stats had gotten corrupted so the percentage readout wasn't accurate but right after wiping the data, the battery was reading 18% just as before the wipe.
Any thoughts? Anyone ever see anything similar? My gut says to RMA it still.
Reboot the device.
It's a bug that happened to me on Honeycomb all the time with A100. (No longer happens on ICS)
Did you actually read the OP?
Sent from my Acer Iconia Tab A100 using Tapatalk
Yes, multiple reboots didn't help. No charging even when off. Started charging after wipe. Very odd.
So, after my wipe, I set out to see if I could get it to fail again. I loaded a couple of apps that I had loaded a couple of days before this happened and it stopped charging again. Unloaded each of those apps and still no charging. Did another wipe and still no charging. Conclusion is it's busted and just randomly charges on occasion. Sending it in for RMA today. Still very odd that it was reliably charging after that first wipe.
I myself am experiencing exactally the same problem. Any fix found?
Sent from my A100 using xda premium
Similar thing happened to me. The only thing is I didn't realize it wasn't charging until it was too late and the battery was at 5%. After it shut off, the only way i could get it to turn on was by holding down the power button and plugging in the charger. It didn't get to try a data wipe (didn't have enough time lol). I sent it back and they replaced the system board. Said it was not recognizing the battery properly.
I own two tabs, and one had this issue, the fix is actually quite simple. Let the tab die. No battery life at all. Then, when your sure its dead, plug it back in, and let it charge to full. I haven't had the issue on the tab since.
Sent from my Bad-Ass Acer Iconia Tab a100
Ciao. Same problem: my a100 only power on when plugged on charger.
i'm using a cooked ics with ulocked bootloader and i tried wipe, new installation, varius reboot, etc... and nothing heeelp!
thnx
flskio said:
Ciao. Same problem: my a100 only power on when plugged on charger.
i'm using a cooked ics with ulocked bootloader and i tried wipe, new installation, varius reboot, etc... and nothing heeelp!
thnx
Click to expand...
Click to collapse
Blow in the charge hole (in the tab) and try again, i had a similar problem, my charge was stuck into 3%, i tried that and worked for me : )
Enviado desde mi A500 usando XDA Premium HD app
luisxd said:
Blow in the charge hole (in the tab) and try again, i had a similar problem, my charge was stuck into 3%, i tried that and worked for me : )
Click to expand...
Click to collapse
my charge is on 3% too, but no good luck for me. seems a most serius problem
thanks.
any news guys? I bought a old ACER A100 and only power on while it plug in, so I went ahead and changed the battary, it still does not get charge.
Is the happening on complete stock? Or a custom ROM, if so, which one.
Also, reflash said ROM if applicable, and make sure the data is wiped.
I like the drain the battery idea, although its risky, these tabs can brick if it gets below 10%, current/voltage act weird when its low and blow a breaker inside and keep it from turning on.
Sent from my A100 using Tapatalk 2
What percent does it show the battery at while it's on?
Sent via Acer Iconia A100 on CM10_Build090212; godmachine v2.0 kernel, Smooth, Stable, Fast
My tab has the charging issue, but it is self inflicted. It was dropped, which cracked the lcd screen. I ordered one after a week or so and replaced it. At this point is when the charging issue cropped up. It powers on only if plugged in, and will get to 3% charge no matter how long it is plugged in. It will also only show the 3% if the charger is unplugged. It will then run for a few minutes until the battery dies. Also, the orange charge blinks about one minute after the charger is plugged in.
I found a reference on the web that if the battery charge gets too low the A100 can't charge it. I also found references that people had this problem, and Acer replaced the mb. I took a shot on the battery since it was a lot cheaper. Still the same. That doesn't the battery was not the issue since it was an ebay battery. So for now I just use it in the living room, plugged into outlet. Works good for that.
Jim
Ha! Found my own post by doing google query. Wow, didn't know this thread was still somewhat alive. So, I sent mine back as I mentioned in my last post back in February and they took a week and sent it back to me completely untouched. Basically said it was fixed but the same problem existed. I sent it in after a wipe but I did configure my wifi access point before I sent. When I got it back, my access point connected immediately and it still would not charge. I called them right back furious and demanded they provide shipping back to them because they clearly did nothing. They finally agreed and I shipped it back. After another two weeks of transit and repair time, I got my tablet back and this time it appeared to be fixed.
So, flash forward to 3 weeks ago. One morning I woke up and the tablet wouldn't power on. Black screen but the home "button" would light up when touched and power button would light up when plugged in and such. After several attempts to reset by holding down power button and using the recessed reset button, it was still not responsive. Tried up volume (and down volume) while powering pressing power button.. tried holding down reset button while pressing power button.. all with no result. Submitted rma request and was immediately granted without review. Sent it in and after about two weeks, got it back and it appeared to be working fine. Just this past weekend (about a week after I got the tablet back), I noticed that it was 3% after sitting on the charger for 2 days straight over thanksgiving. ARG!! Looks like another round of RMA here. I have not tried wiping but last time the charging issue happened, it was intermittent for about 2-3 weeks getting worse and worse before finally never charging. I am now near the end of my warranty period and I worry that if I send it back now, they will just turn it around and say it started charging after a wipe. What a piece of ... this is? This will be the 4th times in one year of ownership. I've almost spent the difference in cost between this tablet and other more expensive options in time and shipping alone.
I will try wiping it and then running it all the way down. Although I almost want it to fail hard right now so I can get it RMA'd before my warranty is up.

[Q] Phone entirely dead, what gives?

This morning the alarm went off on my phone and woke me up. I walked over and silenced it, everything seemed normal: it had been plugged it all night and the battery seemed full.I didn't unplug it, but simply dismissed the alarm and went off to shower, have breakfast etc. Half an hour later, I come back, the phone is completely dead. Still plugged in but LED is not lit. Holding down the power button does nothing, holding down power+volume does nothing. No screen activity, no vibrate, no LED. I tried replacing the battery, used both a spare Anker I had lying around and the original HTC battery. I tried plugging it into 2 different chargers as well as to my PC, nothing at all - I don't even get a charging LED.
Considering the phone had been plugged in all night and was working this morning, I don't think this is either a dead battery or a faulty USB port issue. Can't be sure of course. Can anyone advise me on how to diagnose the problem?
Just wanted to update to say that after a full day of it charging the phone is still completely dead and makes no response when I attempt to switch it on. I've ordered yet another spare battery with an external battery charger just to make sure that's not the issue, although, as I said in the OP, I very much doubt that's the case since the phone had been charging all night and was working and fully charged 1 hour before I notice it had died.
Any advice appreciated!
OK, another update, a brand new Anker battery with an external charger arrived today. After charging it for an hour and inserting it into the phone, trying to switch it on once again did nothing. No LED activity, nothing on the screen. Power+voldown also did nothing. So whatever's wrong with it is not a power issue: it died out of the blue, an hour after waking me up in the morning, while it was just sitting on my desk plugged in!
I've already bought a Moto X to replace it with, but if anyone has any ideas to help me fix it (or at least find out why it died) I'd really appreciate you sharing them! I love this phone and I would dearly love to keep it around as a backup!

Won't boot or charge

Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?
gshaw1967 said:
Anyone having problems with it not powering up. It will charge to about 8-12% then shut off. It gets really hot when it's charging but I can't get anywhere with this watch. Getting really frustrated, been trying to get it work for over 5 hrs. Has anyone had this issue?
Click to expand...
Click to collapse
Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.
Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.
tcollum said:
Definitely had issues like this. I ultimately exchanged it (got lucky with Best Buy having it in stock) but I read here that you may want to reset it, and charge it while its completely off, to full battery, Before trying to sync and use it. My defective 360 wouldn't even factory reset, so YMMV.
Click to expand...
Click to collapse
dottat said:
Boot it up. Press and hold power button. Chose reset device from menu. When it boots back up don't touch until charged.
Click to expand...
Click to collapse
Thanks guys, that worked appreciate it! :good:
Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.
reTARDIS said:
Don't pair it to your phone. A service kicks off to do an update but you can't until it's 80% or more charged. As others have said, do the rest then leave it alone.
Same thing happened for me.
Click to expand...
Click to collapse
I'm having the exact same issue. How do you know when it is charged fully? When it is off there is no indicator of charge level. The Galaxy gear and gear live I had both had a battery icon when charging while off. I hope the battery is not a dead since the gear and live watches had awesome battery life for me...
Like a dumbass i tried to pair without fully charging it and was unsuccessful. Now the watch is dead and on the charger. Hopefully it charges or I will have to return this.
It took me about 10 attempted charging cycles over 24 hours before it worked. Usually the watch was off and it would be pretty hot. I noticed the charger was only a .5a so I changed the adapter to a 1.8a one I had. I left the watch on where the blue circle and time was showing and it charged right up from 3 to 100 in about an hour and today I used it from 2pm till 1030 pm with ambient screen and it was down to 39 now on charger for about 20 mins and it is up to 77. So far so good after a nightmarish 1st day...
Sent from my LG-D850 using XDA Free mobile app
yeah, I'm noticing my watch feeling hot while being charged. Sadly, it still won't power on. :crying:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Yeah, I was @ 3% and charging using the stock and it powered off my itself. but, now I'm on a higher charger so hope things get better. I'm so impatient right now. I just want to start playing with it. hehehe
bruceo said:
It will, just wait a little while then when it is on the cradle press the power button for 3-5secs then it will come on. On the stock charger you will prob see the power circle start dropping then shut off. Plug in a higher rated Micro USB charger into the dock and it should charge fine.
Sent from my LG-D850 using XDA Free mobile app
Click to expand...
Click to collapse
Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?
RodrigoKim said:
Is this safe for the hardware? My moto 360 keeps floating between two percentages after about 2 hours. I plugged in the charger from my note II, and it seems to charge really quick. But is this higher amperage safe for the moto 360, since the stock is rated at a much lower amperage?
Click to expand...
Click to collapse
The device will draw what it needs a .5a charger will provide up to that amount of current. a 2a charger will provide up to 2a of current but a device may not pull that much. It is generally thought that for LiIon batteries that providing a low maximum current and taking longer to charge will make the batteries last longer, so if you dont mind a slow charge cycle, which for a watch that should be charged while you are sleeping it doesnt matter then you should go back to the stock adapter to maximize total life.
I went off charger at 7:30am and now at 11 I am at 65%, which is terrible, but I'll wait a week to pass judgement, but my gear live and galaxy gear 1 with tizen both had awesome battery life of 2 full days with more than moderate use.... The Galaxy Gear 1 on Android was lucky to get more than 14 hrs of use.
Thanks everyone for helping me get my Watch up and running. For anyone who is new and reading this, fully charge your watch before pairing it since it will need at least 80% battery so it can update itself. Of course, this has already been stated in the thread and thanks to those folks who stated it already and all the credit goes to them.
I'm having this issue as well. I've been trying to charge it for the past few hours and it never gets past 10%. I kept trying to reset the device and it would never work. It kept coming up in the "Just a minute" mode which seems to eat the battery.
But finally on my last reset attempt, the device rebooted immediately and came back up on the "Select language" screen. I now have the device charging and am hopeful it will work this time.
But my big question is: how do you know when it's fully charged? Without knowing what the current charge level is, I'm afraid to try the update procedure or I may get stuck in the same "Just a minute" loop again. Anyone have any ideas on how to determine the charge level prior to setting up the device?
I killed mine. I tried to pair, got stuck on the "just a minute" screen and then it died. I charged it for a couple of hours and it still would get stuck. Somehow, I got to settings (still don't know how) and did a factory reset. Then, everything seemed ok and it was charged at 100% when I paired and did the update.
However, after the update, I got into a boot loop where it would show the M logo with the marks around the dial, flash to some colored balls, then say "android wear" and then it would reboot. Tech support from Motorola couldn't help me and finally after a few hours the watch died. I put it back on the charger and it would eventually fire back up and go into the bootloop again. It did it all night last night.
Furthermore, my indicator on the charger never lit up either.
I took it back and "exchanged" it for a new one that the store said would ship this week.
As much as I was anticipating this thing showing up, I'm pretty disappointed already.
Finally got mine booted. After successfully resetting the device (back to the "select a language" screen), I had it on the charger for about an hour. Then I tried again and it went through the whole installation successfully.
Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%
Over Achiever said:
Ugh! Wish I read this first. Unable to get it to turn on at all, cannot get it charged over 6%
Click to expand...
Click to collapse
I was in the same boat. The trick is to get the device reset. When I was trying to do that (via the menu that comes up when you press-and-hold the watch button), it would sit there and do nothing. Then 10 seconds later it would power down. But then as it charged, it would power back up and the "Just a minute" message would appear.
To get it to work, I turned the device off and let it charge. When it powered back on, I turned it off immediately and kept charging it. Then eventually, the charge jumped up to about 13%. I tried the device reset option again and this time it powered down immediately and booted back up with the "select a language" screen. I then turned off the display and let it charge for an hour. After that, I went through the setup and it worked.
DanPLC said:
I was in the same boat. The trick is to get the device reset ... After that, I went through the setup and it worked.
Click to expand...
Click to collapse
Thanks Dan, that did the trick. I see the firmware update added quite a few watch faces but can't customize the colors on those until the Connect app is updated.
Waiting for the watchface contest winner to be released by Motorola!

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