When is Samsung going to fix auto focus on the s20 Ultra in USA - Samsung Galaxy S20 / S20+ / S20 Ultra Questions &

Anyone have a timeline on when Samsung is going to fix their crap auto focus on the s20 Ultra? I have a 512gb which is out of stock everywhere but I don't want to be stuck with this garbage auto focus as I bought the phone for the camera and it's really bad like fix it or recall it bad. My guess is they will release something after the 15 days and it won't fix it and I will be stuck with garbage but whatever hopefully I get a high value on their fixed phone for trade in.

I too would like to know. However I am keeping mine as I have already traded in my iPhone 11 pro. I am just kinda stuck right now, and am just as frustrated that NO info is available for the snapdragon version. I am also unsure if my unlocked version will get it direct or if I will need to wait for it.

BetaMan10 said:
Anyone have a timeline on when Samsung is going to fix their crap auto focus on the s20 Ultra? I have a 512gb which is out of stock everywhere but I don't want to be stuck with this garbage auto focus as I bought the phone for the camera and it's really bad like fix it or recall it bad. My guess is they will release something after the 15 days and it won't fix it and I will be stuck with garbage but whatever hopefully I get a high value on their fixed phone for trade in.
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Nobody has a crystal ball and return it if your unhappy.

We're just gonna have to wait it out. Samsung is SLOW with their updates.

April update.

I've found a sort of fix . (For me anyway) I noticed when I was doing the hand swipe focus test (moving hand in front of sensor... Then moving when focuses and repeating).. and I noticed it was struggling until the little grey circle turned yellow from the "Shot Suggestion" feature... It looks like the phone is prioritizing getting a "good shot" to focusing... When I turned it off my focus sped up and seems to work instantly 99.5% of the time... Let me know if this works for any of you... Also I didn't read through the post so I don't know if this was posted or not.

BetaMan10 said:
Anyone have a timeline on when Samsung is going to fix their crap auto focus on the s20 Ultra? I have a 512gb which is out of stock everywhere but I don't want to be stuck with this garbage auto focus as I bought the phone for the camera and it's really bad like fix it or recall it bad. My guess is they will release something after the 15 days and it won't fix it and I will be stuck with garbage but whatever hopefully I get a high value on their fixed phone for trade in.
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It can be made better to where it works really well in daytime brightness. But will never be very good in low light. Most likely Manual Focus will be needed for very low light situations. That is because the S20 and s20+ use Dual Pixel Auto Focus (DPAF) and the Ultra uses a Phase Detection Auto Focus (PDAF) which is good for fast auto focusing in bright situations like daytime but terrible in low light.

nique0201 said:
I've found a sort of fix . (For me anyway) I noticed when I was doing the hand swipe focus test (moving hand in front of sensor... Then moving when focuses and repeating).. and I noticed it was struggling until the little grey circle turned yellow from the "Shot Suggestion" feature... It looks like the phone is prioritizing getting a "good shot" to focusing... When I turned it off my focus sped up and seems to work instantly 99.5% of the time... Let me know if this works for any of you... Also I didn't read through the post so I don't know if this was posted or not.
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Shot suggestion was off by default on mine and I disabled scene optimizer as well.

Better question is why aren't the android sites or blogs picking up the auto focus/ camera story? Maybe a little more exposure will hurry Samsung to fix due to bad press.

HigherSensation said:
Better question is why aren't the android sites or blogs picking up the auto focus/ camera story? Maybe a little more exposure will hurry Samsung to fix due to bad press.
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I got Banned for pushing the issue in Samsung community. They obviously don't like the bad press.

Apparently Samsung has released a fix for Exynos variant https://www.sammobile.com/news/galaxy-s20-firmware-update-rolling-out-fix-camera-autofocus/

The only early review I saw that mentioned it was MKBHD and by that time my phone was already in transit heading to me.

Am so disappointed with Samsung i always buy the Galaxy/Note phone yearly and am doubtful i will continue.how can Samsung release such a god damn camera this horrible?? I have literally taken 0 good photos with this piece of **** phone. Every god damn photo I take seems like it was take with a phone from 15years ago. Am surprised no one has sued the crap out of them most people have already used up the 15 days return period or traded in an phone for credit and are stuck with this 1.4k piece of crap phone with no concrete info if or when it will be fixed.

nique0201 said:
I've found a sort of fix . (For me anyway) I noticed when I was doing the hand swipe focus test (moving hand in front of sensor... Then moving when focuses and repeating).. and I noticed it was struggling until the little grey circle turned yellow from the "Shot Suggestion" feature... It looks like the phone is prioritizing getting a "good shot" to focusing... When I turned it off my focus sped up and seems to work instantly 99.5% of the time... Let me know if this works for any of you... Also I didn't read through the post so I don't know if this was posted or not.
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Zirox said:
Am so disappointed with Samsung i always buy the Galaxy/Note phone yearly and am doubtful i will continue.how can Samsung release such a god damn camera this horrible?? I have literally taken 0 good photos with this piece of **** phone. Every god damn photo I take seems like it was take with a phone from 15years ago. Am surprised no one has sued the crap out of them most people have already used up the 15 days return period or traded in an phone for credit and are stuck with this 1.4k piece of crap phone with no concrete info if or when it will be fixed.
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Tell us how you really feel....Nobody forced you to buy it and why didnt you return it within the 15 days then?

Man, have some patience. This is a minor issue which only affects a small amount of people. Relax.

There is going to be an update in the next few days. https://www.androidcentral.com/late...errer=https://www.google.com&amp_tf=From %1$s

Commies said:
Man, have some patience. This is a minor issue which only affects a small amount of people. Relax.
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Seems to me it's pretty much across the board, not just on a small amount of people.
I cancelled an Ultra 512GB due to the many problems discussed in multiple places about the phone. If they ever fix it, I'll reconsider a purchase; but it has to be fixed first.
---------- Post added at 06:20 PM ---------- Previous post was at 06:17 PM ----------
chronos7 said:
There is going to be an update in the next few days. https://www.androidcentral.com/late...errer=https://www.google.com&amp_tf=From %1$s
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But not yet for the Qualcomm phones.

DUTCH Van Atlanta said:
Seems to me it's pretty much across the board, not just on a small amount of people.
I cancelled an Ultra 512GB due to the many problems discussed in multiple places about the phone. If they ever fix it, I'll reconsider a purchase; but it has to be fixed first.
---------- Post added at 06:20 PM ---------- Previous post was at 06:17 PM ----------
But not yet for the Qualcomm phones.
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It's not across the board. Not a single person I know (including myself) who bought the phone is having the issues. Just a select few online.

nique0201 said:
I've found a sort of fix . (For me anyway) I noticed when I was doing the hand swipe focus test (moving hand in front of sensor... Then moving when focuses and repeating).. and I noticed it was struggling until the little grey circle turned yellow from the "Shot Suggestion" feature... It looks like the phone is prioritizing getting a "good shot" to focusing... When I turned it off my focus sped up and seems to work instantly 99.5% of the time... Let me know if this works for any of you... Also I didn't read through the post so I don't know if this was posted or not.
Click to expand...
Click to collapse
Zirox said:
Am so disappointed with Samsung i always buy the Galaxy/Note phone yearly and am doubtful i will continue.how can Samsung release such a god damn camera this horrible?? I have literally taken 0 good photos with this piece of **** phone. Every god damn photo I take seems like it was take with a phone from 15years ago. Am surprised no one has sued the crap out of them most people have already used up the 15 days return period or traded in an phone for credit and are stuck with this 1.4k piece of crap phone with no concrete info if or when it will be fixed.
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Click to collapse
Commies said:
It's not across the board. Not a single person I know (including myself) who bought the phone is having the issues. Just a select few online.
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Click to collapse
Thta's not accurate, the auto-focus is unusable on anything close.

shollywood said:
Thta's not accurate, the auto-focus is unusable on anything close.
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Maybe for you. It's fine for me and everyone I know with Snapdragon. My point isn't that it's not happening. It's that it's not happening to the majority of people and even if it was, it's not something that would be considered high priority.

Related

[Q] Anyone having camera issues?

Hi,
I was testing out the camera on our two note 4s last night. I took pictures of the exact same scene and compared them. Turns out that there is a pretty big gap between the quality of the pictures taken. On one phone, the pictures appear brighter and clearer. On the other, the pictures seem more yellowish and dark. I've attached images to show what I'm talking about. Anyone else with this issue? I can't decide whether I need to swap the phone out.
I swapped my phone out for other reasons. I was having issues with the top of the screen being a bit pink. The camera in the new phone is exactly the same as the old phone. It's like my wife's phone is shooting pics at a slightly cooler temperature. Wish that was adjustable. Her pictures are also clearer. It's like they are using two different sensors. Oh well, that's life I guess. I probably won't use the camera all that much, and there are so many other things that I do like about the thing.
Hi,
I have noticed the same issue..Today I went to best buy to compare the pictures from best buy note 4. I could see the little difference, exactly same issues with the color as posted by you. Did you exchange the phone? the best buy guy told me to try resetting the phone but I dont think it will work.
vibs1601 said:
Hi,
I have noticed the same issue..Today I went to best buy to compare the pictures from best buy note 4. I could see the little difference, exactly same issues with the color as posted by you. Did you exchange the phone? the best buy guy told me to try resetting the phone but I dont think it will work.
Click to expand...
Click to collapse
I exchanged once, but for screen issues. I had a screen that was a bit pink on the top and green on the bottom. My current screen is a bit uneven on the lighting, but good enough. I know that perfect screens on any device are exceedingly rare.
I don't think that I'll exchange it again, unless there's something else wrong with it. I have until Saturday to decide.
If you do reset the phone and it works, please let me know. That solution just seems like something that they say to get rid of people who are complaining. I can't see it doing anything at all. But hey, what do I know.
If it is something widespread, maybe it's something that can be remedied with a software update in the future. Is there any way that I can check which camera sensors are on the two phones? Maybe they're different.
I will see tomorrow and reset at best buy only so that I can compare. The difference is little so wondering should I exchange or not as I still have time. I clicked the pic from their cam and transferred to my phone and I could see the difference.
vibs1601 said:
I will see tomorrow and reset at best buy only so that I can compare. The difference is little so wondering should I exchange or not as I still have time. I clicked the pic from their cam and transferred to my phone and I could see the difference.
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Click to collapse
The difference is why I'm wondering if there is more than one sensor in use in these phones. I see no difference at all in photos that are well lit. It's only on pics that are taken in lower light that the difference comes out.
I doubt that I'd exchange for this reason. So far, everything else about the phone is seems fine. And I already exchanged once, and ended up with the exact same camera issue.
Went to best buy today and compared with their phones. Over there I could see very little difference between different phones so did not exchange it. I think its software issue and hoping it will be fine with the update.
vibs1601 said:
Went to best buy today and compared with their phones. Over there I could see very little difference between different phones so did not exchange it. I think its software issue and hoping it will be fine with the update.
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Click to collapse
Hoping that you're right. From all of the talk, I was expecting some wonder camera. So far, I've been unimpressed. Outdoor shots are nice enough, but indoor is strictly hit or miss for me.
I thought I was the only person that thought this.. I have a similar post with the same problem. Verizon guy says they would to have to send it in and etc. I just exchanged it for the turbo, I wasn't to happy either with his attitude. Its definitely a problem no one is addressing.
Sent from my DROID TURBO 64 GB
If I was having a problem with a 1000 doller phone you better bet you're sweet @$$ I'd be takin it back!
Yes, the camera is not great. Indoor shots are poor and I phone is much better. The reason I did not exchange it because I did not want to get a new phone if it has same camera. This is first time I am using samsung, hoping the note 4 will be amazing. Its slow than my previous phone (HTC, Iphone) but has lot of functions. Only good part is I got this phone for 99$ as I got 200$ rebate for my very old phone. I hope phone will become faster after getting android Lollipop.
vibs1601 said:
Yes, the camera is not great. Indoor shots are poor and I phone is much better. The reason I did not exchange it because I did not want to get a new phone if it has same camera. This is first time I am using samsung, hoping the note 4 will be amazing. Its slow than my previous phone (HTC, Iphone) but has lot of functions. Only good part is I got this phone for 99$ as I got 200$ rebate for my very old phone. I hope phone will become faster after getting android Lollipop.
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Click to collapse
Same. I actually did exchange my first one for other reasons, and the camera was exactly the same. Other than some minor screen issues, the phone is fine. I don't want to risk exchanging it for something worse. I only have three days until my 14 days is up, so if I get something with other issues, I am stuck.
I am hoping that this is something that they can remedy with a software fix. If not, I guess I can always send it to Samsung as a warranty claim.

brightness problem

My note 8 brightness always goes to max, even when I turn off adaptive brightness, it turns back on and brightness goes to max.
this is a known issue that samsung is not doing anything about. I wont buy another note......
Try the YAAB app, this seems to actually work, and it shuts off the auto brightness built into the note 8!
rstran said:
this is a known issue that samsung is not doing anything about. I wont buy another note......
Try the YAAB app, this seems to actually work, and it shuts off the auto brightness built into the note 8!
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I never had that kind of problem and you're actually the first person I've ever seen say anything about the brightness. In any case I'm not buying another Samsung either because I'm tired of the locked down phone B.S. and being told what we can and can't do with our phones and not to mention they made fun of other companies for removing the headphone jack and here they went and apparently removed it on the Note 10 that's coming out next month.. I'm going to find a different phone!!
MrMike2182 said:
I never had that kind of problem and you're actually the first person I've ever seen say anything about the brightness. In any case I'm not buying another Samsung either because I'm tired of the locked down phone B.S. and being told what we can and can't do with our phones and not to mention they made fun of other companies for removing the headphone jack and here they went and apparently removed it on the Note 10 that's coming out next month.. I'm going to find a different phone!!
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I ONLY bought the note for the stylus. I use my phone for work and people hate signing service agreements with their finger, but I'm with you. I avoided for years. I'll probably look at the Pixl when I'm ready for a new phone.
Oh, no brightness problem here, either
HipKat said:
I ONLY bought the note for the stylus. I use my phone for work and people hate signing service agreements with their finger, but I'm with you. I avoided for years. I'll probably look at the Pixl when I'm ready for a new phone.
Oh, no brightness problem here, either
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That's why I bought the phone anyway myself for the stylus and work but at this point I've pretty much had it with Samsung and their locking our phones down.. Frankly I can't understand how they're able to take Android and lock it down like this because it's open source software and locking it down makes it like it's their own software! Lately I don't find myself using the stylus anymore I actually haven't taken it out in about a month now so it's really not important as it uses to be.. I'm actually looking at the pixel and oneplus for now but I haven't settled on anything specific yet.
MrMike2182 said:
That's why I bought the phone anyway myself for the stylus and work but at this point I've pretty much had it with Samsung and their locking our phones down.. Frankly I can't understand how they're able to take Android and lock it down like this because it's open source software and locking it down makes it like it's their own software! Lately I don't find myself using the stylus anymore I actually haven't taken it out in about a month now so it's really not important as it uses to be.. I'm actually looking at the pixel and oneplus for now but I haven't settled on anything specific yet.
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For me, it'll come down to the one with the most Amateur development. I miss flashing and mod'g my devices, a lot
HipKat said:
For me, it'll come down to the one with the most Amateur development. I miss flashing and mod'g my devices, a lot
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This is what I'm thinking about going for.. Either one of these two phones in this video. https://youtu.be/SNl8lP3roEo
I would go for the one plus if it worked on Verizon. Also will look at pixel 4 before I buy the note 10, especially if the note 10 is missing an sd card, that would be the end of me using samsung phones. I'll take performance, pen, samsung pay and sd card over root, but if you remove sdcard from note and both have similar cpu, then it's an easier switch.
HipKat said:
For me, it'll come down to the one with the most Amateur development. I miss flashing and mod'g my devices, a lot
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Click to collapse
Bro, they definitely took the headphone jack away from both of the Note 10s!! Not only that but they took the SD card away from the 6.3 Note 10 but they put it in the 6.8 Note 10.. I guess they just lost another customer because I definitely won't be paying them for a dongle to use my expensive headphones!! They're freaking being more and more like Apple I swear!! There's definitely some other phone's out there now that can easily compete with Samsung now! Bye bye Samsung!!
---------- Post added at 08:58 PM ---------- Previous post was at 08:56 PM ----------
gottahavit said:
I would go for the one plus if it worked on Verizon. Also will look at pixel 4 before I buy the note 10, especially if the note 10 is missing an sd card, that would be the end of me using samsung phones. I'll take performance, pen, samsung pay and sd card over root, but if you remove sdcard from note and both have similar cpu, then it's an easier switch.
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Click to collapse
The first Note 10 IS missing the SD card slot!! They said they took it away to save "space" but if you want the SD card you have to fork over more money for the more expensive 6.8 Note 10 but I'm not doing it screw Samsung now!!
MrMike2182 said:
Bro, they definitely took the headphone jack away from both of the Note 10s!! Not only that but they took the SD card away from the 6.3 Note 10 but they put it in the 6.8 Note 10.. I guess they just lost another customer because I definitely won't be paying them for a dongle to use my expensive headphones!! They're freaking being more and more like Apple I swear!! There's definitely some other phone's out there now that can easily compete with Samsung now! Bye bye Samsung!!
---------- Post added at 08:58 PM ---------- Previous post was at 08:56 PM ----------
The first Note 10 IS missing the SD card slot!! They said they took it away to save "space" but if you want the SD card you have to fork over more money for the more expensive 6.8 Note 10 but I'm not doing it screw Samsung now!!
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Dude, I had a customer today with a brand new Samsung and all the apps were on the desktop. There was no app drawer. Maybe there’s an option for a one, I don’t know. These things are getting to be too damn expensive anyhow.
HipKat said:
Dude, I had a customer today with a brand new Samsung and all the apps were on the desktop. There was no app drawer. Maybe there’s an option for a one, I don’t know. These things are getting to be too damn expensive anyhow.
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I'm bothered by the fact that they bashed Apple for removing the headphone jack and they even made videos making fun of Apple and mocking them for doing it but NOW if you go try to look for any of those videos you won't find them anymore because Samsung took the videos down! I do have something you might like to see though, haha!! Check this one out though!! https://youtu.be/-4dNo6ASqbM
MrMike2182 said:
I'm bothered by the fact that they bashed Apple for removing the headphone jack and they even made videos making fun of Apple and mocking them for doing it but NOW if you go try to look for any of those videos you won't find them anymore because Samsung took the videos down! I do have something you might like to see though, haha!! Check this one out though!! https://youtu.be/-4dNo6ASqbM
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And now the Note 10+5G is a 3 yr contract to pay a lower per month rate
HipKat said:
And now the Note 10+5G is a 3 yr contract to pay a lower per month rate
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Not worth it lol.. These phones barely last for the first 2 year contract much less is it gonna last for 3!
MrMike2182 said:
Not worth it lol.. These phones barely last for the first 2 year contract much less is it gonna last for 3!
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Not even 2 years. By the time the Note 10 is settled in, the 11 will be getting sneak peaks
HipKat said:
Not even 2 years. By the time the Note 10 is settled in, the 11 will be getting sneak peaks
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I just realized something after I noticed a 2 1/2 inch section of my screen has burn in already! I had the screen replaced about a year ago because of the burn in issue affecting the colors at the bottom half of the screen.. It seems to me like Samsung's capable of making it so the screens only last a certain amount of time and then they start suffering from the screen burn in problems! I noticed on my mom's phone that I bought her, the screen has not been replaced at all and I looked at it today while fixing something for her and the screen burn in was unbelievable and ALL over the entire screen and I could even see the keyboard when it wasn't even open!! I'm thinking they do this on purpose to make us either upgrade or buy another screen out of warranty! There's absolutely no reason they can't find a way to protect this from happening! I don't even ever have my screens brightness up near or past the halfway point so I think it's ridiculous and purposely done! I can't believe my screen has burn in when I rarely ever keep anything on the screen long enough for that to possibly happen!
MrMike2182 said:
I just realized something after I noticed a 2 1/2 inch section of my screen has burn in already! I had the screen replaced about a year ago because of the burn in issue affecting the colors at the bottom half of the screen.. It seems to me like Samsung's capable of making it so the screens only last a certain amount of time and then they start suffering from the screen burn in problems! I noticed on my mom's phone that I bought her, the screen has not been replaced at all and I looked at it today while fixing something for her and the screen burn in was unbelievable and ALL over the entire screen and I could even see the keyboard when it wasn't even open!! I'm thinking they do this on purpose to make us either upgrade or buy another screen out of warranty! There's absolutely no reason they can't find a way to protect this from happening! I don't even ever have my screens brightness up near or past the halfway point so I think it's ridiculous and purposely done! I can't believe my screen has burn in when I rarely ever keep anything on the screen long enough for that to possibly happen!
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That's odd. I don't it on mine and I keep my brightness down, too

Anybody cancelling their order(s) because of the HORRIBLE reviews?

Been reading every review I've come across on the 20 U and they all have been saying the same thing, not worth the money, camera is barely better than 10, if at all. Has anyone cancelled their order because of this and going to wait it out? On the fence, as I've seen the pixel "getting fixed" , now several months later and still isn't. If anyone has come across a review, post latest update, please share. TIA
shollywood said:
Been reading every review I've come across on the 20 U and they all have been saying the same thing, not worth the money, camera is barely better than 10, if at all. Has anyone cancelled their order because of this and going to wait it out? On the fence, as I've seen the pixel "getting fixed" , now several months later and still isn't. If anyone has come across a review, post latest update, please share. TIA
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No.
shollywood said:
Been reading every review I've come across on the 20 U and they all have been saying the same thing, not worth the money, camera is barely better than 10, if at all. Has anyone cancelled their order because of this and going to wait it out? On the fence, as I've seen the pixel "getting fixed" , now several months later and still isn't. If anyone has come across a review, post latest update, please share. TIA
Click to expand...
Click to collapse
Nope. Because the reviews out at this point are early impressions based on not reaching expectations based on hype. Nothing ever hits that, and every phone review is basically the same as a result.
In the end, this is the best Android phone out there, and likely will remain the best for a year. Nobody else does "no compromises" phones anymore, because everyone else knows nobody will pay the money that it costs to do it. Samsung is the only player out there willing to take the risk of putting out a phone that checks all the boxes, and that's all I really care about - I am tired of paying close to a thousand bucks for a phone that has skimped out and leaves me wanting to upgrade a year later, and at this point in my life I can afford to pay more so I can just keep my damned phone for 2 or 3 years rather than regretting some annoyance 6 months later.
Nope, as long as it is better than my Pixel 4 xl.
shollywood said:
Been reading every review I've come across on the 20 U and they all have been saying the same thing, not worth the money, camera is barely better than 10, if at all. Has anyone cancelled their order because of this and going to wait it out? On the fence, as I've seen the pixel "getting fixed" , now several months later and still isn't. If anyone has come across a review, post latest update, please share. TIA
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Click to collapse
I didn't get the impression that anyone was saying the camera wasn't better than the S10, only that the autofocus is slower. The camera is better than everything and on par with the iPhone 11 pro from everything I read.
Granted, it's hard to say a $1400 phone is worth it for the average consumer when the Pixel 3a and Chinese phones exist.
Maybe because it looks worse than my Note 10+ which looks worse than my 11 Pro Max which is king when it comes to video and night mode!
My delivery date is 03/17/2020 so plenty of time. Don't think that cancel button is going away any time soon. Real reviews will be live in a week running updated firmware.
After learning of the Samsung store's 15% restocking fee (!), I certainly don't want to make a $240 mistake.
Reviews are not horrible and everyone forget that phone is still 1 full week from officially launching. Everytime I get a phone on launch day, as it activates I get a software update. I'll be super surprised if there isn't a big update in the works coming in a few days
I'm going to try the phone out myself. People get way too emotional about new phones to give objective opinions and as others said, it isn't even released yet. I too have a P4XL and if I like it better, I'll keep it. I can afford it or I wouldn't have ordered it. I also just read Samsung's return policy on their website. It says you have 15 days to return a phone at no cost to you, shipping is even covered. I returned a phone a couple years ago and that's how it was. If that policy had changed I would think their website would reflect the change. returns
le0.br4zuc4 said:
Reviews are not horrible and everyone forget that phone is still 1 full week from officially launching. Everytime I get a phone on launch day, as it activates I get a software update. I'll be super surprised if there isn't a big update in the works coming in a few days
Click to expand...
Click to collapse
We know for certain that there's an update to let you turn on 120hz mode at full resolution, and one to improve auto-focus performance.
The auto-focus thing is not really a focus issue so much as an artifact that has to do with the larger sensors and lenses - it behaves a lot more like an SLR than a phone camera in terms of focal length and F.stop, and hence the depth of field detection needs tuning. It's the same reason that the phone gives such incredible bokeh even without turning on portrait mode. Think of it more like the transition from fixed focus to auto-focus cameras, and how people had trouble getting good shots in the early days. More savvy reviewers picked up on this and were already correcting for it themselves by the time of their reviews.
Bottom line is this isn't likely ever going to be as "point and shoot" as other phones are, but they can tune things better than they are now and are working on doing so. In exchange, when you go into pro mode you should be able to do a lot of things that you simply can't with other phone cameras.
Most of the negativity has been about:
Value for money
Specific camera attributes especially the worthiness of 100x zoom
Battery impact of 120Hz refresh rate
Size, weight, and protrusion of the camera array
Missing headphone jack
Boring and limited colors
My thoughts:
With $1K phones not so unusual any more I guess value is relative. With Samsung's liberal trade-in programs a lot of people are going to being paying a lot that than $1.3K.
From reading the reviews improved low light, excellent zoom up to 10x, and multiple ways to take everyday photos will make the camera great and a step up based on the way I use it. I do think some of the issues like occasionally wonky auto focus will be corrected with s/w.
I'll probably use 120Hz and probably have more than enough battery to get through my day. I'll turn it off when I'm travelling when battery is more important than smoothness. I'd bet fine tuning via s/w improves 120Hz performance over time.
I currently have a Galaxy Fold so the S20 Ultra will seem small. But for those used to big phones it's just another big phone. The camera array is pretty in your face but most cases minimize it. I ordered a black phone to help make the camera array less in your face.
Yesterday's news.
Whether black and gray are livable is individually subjective. Don't like black and gray? Don't buy the phone.
This is the first 5G phone that theoretically supports the deployed bands. That's kind of big and kind of cool. I'm on AT&T and cities I travel to have real 5G so it'll be neat using it. AT&T'rs with long term plans for this phone keep in mind their changing their topology in 2021 and it won't work after that. Other than that it's just another solid evolution of the things Samsung does well. I'm guessing for those buying it the phone's assets weighed against its liabilities still make it worth purchasing. To each their own.
How many people actually stop and write a good review, very few because they are busy enjoying their new phone.
I'm gonna rock the Ultra 5g 512gb.Cosmic Black and wait till the Note 20 5g drops and see how Samsung improves and streamlines from the S20 Ultra to the Note 20 plus, with the trade ins each time and the bonus credits of preordering,Still not a bad deal,plus 6.9 inch 120 htz.refresh rate.I'm perfectly happy with that.as for the bland colors I always put a case on it from day one so problem solved on that,but I dont mind Cosmic Black at all either.
cpufrost said:
Maybe because it looks worse than my Note 10+ which looks worse than my 11 Pro Max which is king when it comes to video and night mode!
My delivery date is 03/17/2020 so plenty of time. Don't think that cancel button is going away any time soon. Real reviews will be live in a week running updated firmware.
After learning of the Samsung store's 15% restocking fee (!), I certainly don't want to make a $240 mistake.
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Where did you hear about a 15% restocking fee? I don't see anything about that on the Samsung site (at least for the US Store) and I chatted with a Samsung rep who confirmed that there is no restocking fee for opened phones.
Zargon335 said:
Where did you hear about a 15% restocking fee? I don't see anything about that on the Samsung site (at least for the US Store) and I chatted with a Samsung rep who confirmed that there is no restocking fee for opened phones.
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Click to collapse
Samsung seems to have multiple FAQ stores, some claim 15% on most items, others don't.
I returned a S10+, and don't remember a restocking fee, but I also have problems remembering what I did yesterday so.
My new S20 Ultra is here
On Friday, I got my brand new, cosmic black S20 Ultra, to replace my S10+ and there is no doubt that the S20 Ultra is the best phone I have ever used. It is better in every respect than any other phone including the note 10+: The screen is unbelievable sharp with amazing colors and contrast. Camera is quick and snappy and the photos are the best I have ever seen from a phone. So, don't hesitate!! Buy this phone and you won't regret it!! I also got the best case for the S20, the Speck Presidio Grip.. Expensive but the best money can buy.. Go for it
dilgit said:
On Friday, I got my brand new, cosmic black S20 Ultra, to replace my S10+ and there is no doubt that the S20 Ultra is the best phone I have ever used. It is better in every respect than any other phone including the note 10+: The screen is unbelievable sharp with amazing colors and contrast. Camera is quick and snappy and the photos are the best I have ever seen from a phone. So, don't hesitate!! Buy this phone and you won't regret it!! I also got the best case for the S20, the Speck Presidio Grip.. Expensive but the best money can buy.. Go for it
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Click to collapse
What SW is it running? Does it have the new one with supposedly updated camera sw?
i dont really trust the reviewers on youtube. there will always be criticisms to try to be objective. but all the reviews are subjective no matter what.
people are going to say 5g is not worth it yet. but later, 5g will be used all over, and this phone will not be outdated by not having 5g.
i guess what im saying is, there are uneducated reviews about products on youtube
vztech said:
what sw is it running? Does it have the new one with supposedly updated camera sw?
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Click to collapse
g988bxxu1atb3
Honestly, I have not read any horrible reviews. What I have read are several excellent reviews that also mention there are some issues with the Camera - but which look like they can be fixed with a future software update.
Certainly, it would be ideal to get a new phone and have everything work perfectly - -unfortunately, that isn't reality. The S20 Ultra still appears be an incredible phone - it just has a few software issues that need to be taken care of. I am stil feeling really good about the phone and feel confident that Samsung will provide u pdates to otake care of those issues.
sunmybun said:
i dont really trust the reviewers on youtube. there will always be criticisms to try to be objective. but all the reviews are subjective no matter what.
people are going to say 5g is not worth it yet. but later, 5g will be used all over, and this phone will not be outdated by not having 5g.
i guess what im saying is, there are uneducated reviews about products on youtube
Click to expand...
Click to collapse
4G still good today. Also, 5G will not be avaliable in every country in at least 10 years so, unless you live in US or any country that has any plans of starting to use 5G in a short period of time (2-4 years), is pretty worthless. Probably after 3-4 years (being generous) you will change your phone and you would never have used 5G in that time.

General Samsung Galaxy Z Fold 3 faulty

I got my Samsung Galaxy Z Fold 3 on 20th August and less than 2 weeks later the phone is faulty and I have to sent it back. The problem is when I open the big screen as far as it goes it switches the phone off completely and I have to go to the small screen and press the power on button to swich it on. If I half open the big screen it still works.
neilfer said:
I got my Samsung Galaxy Z Fold 3 on 20th August and less than 2 weeks later the phone is faulty and I have to sent it back. The problem is when I open the big screen as far as it goes it switches the phone off completely and I have to go to the small screen and press the power on button to swich it on. If I half open the big screen it still works.
Click to expand...
Click to collapse
You didn't turn the sensor off in developer options did you? This will make the big screen unresponsive and stay off when you open it
neilfer said:
I got my Samsung Galaxy Z Fold 3 on 20th August and less than 2 weeks later the phone is faulty and I have to sent it back. The problem is when I open the big screen as far as it goes it switches the phone off completely and I have to go to the small screen and press the power on button to swich it on. If I half open the big screen it still works.
Click to expand...
Click to collapse
Did you try a factory data reset?
​lawtq​
I have never been in the developer options so it cant be that.
Mr. Orange 645​
A factory data reset didnt fix the problem.
neilfer said:
​lawtq​
I have never been in the developer options so it cant be that.
Mr. Orange 645​
A factory data reset didnt fix the problem.
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Damn. Sounds like a real hardware problem. Hope the new one is flawless
A mates fold was shipped without download mode - really odd fault
Meh, the fail is strong with Samsung this year.
At least hold off a bit if you want this phone; let others take the ride before you decide.
Latter production runs might also have issues fixed by then.
Issues with the S21U are also cropping up.
lawtq said:
Damn. Sounds like a real hardware problem. Hope the new one is flawless
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Click to collapse
I won’t be getting another Fold 3. if the display fails in under 2 weeks there’s a good chance it could happen again.
neilfer said:
I won’t be getting another Fold 3. if the display fails in under 2 weeks there’s a good chance it could happen again.
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Click to collapse
LMFAO. You act like every phone has this issue. Sounds like you just don't really want it.
bs3pro said:
LMFAO. You act like every phone has this issue. Sounds like you just don't really want it.
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That’s a strange thing to say. I did want it as I paid a lot of money for the phone and expect it to last longer than 2 weeks.
neilfer said:
That’s a strange thing to say. I did want it as I paid a lot of money for the phone and expect it to last longer than 2 weeks.
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I think the probability of getting two Folds in a row with defective screens is very low. You'll be fine.
bryanhayn said:
I think the probability of getting two Folds in a row with defective screens is very low. You'll be fine.
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Maybe not. Samsung's been imploding across the board this year. With their apps and multiple device hardware failures. No joke. Multiple threads on XDA of issues and phone returns.
Just had a Wearables update puke all over me last night. It has defied a solution so far and the Buds+ only work right on phone calls.
Never saw that before.
Samsung's Good Lock app homepage graphics look horrible now too with little critters jumping around.
The Fail is strong with Samsung... now.
neilfer said:
That’s a strange thing to say. I did want it as I paid a lot of money for the phone and expect it to last longer than 2 weeks.
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Click to collapse
If you really want it, then do the warranty exchange and get a new one. No product line is 100% perfect. There will always be defective units. But that doesn't mean every single device will fail within two weeks. That's the most asinine thing I've heard all day.
Mr. Orange 645 said:
If you really want it, then do the warranty exchange and get a new one. No product line is 100% perfect. There will always be defective units. But that doesn't mean every single device will fail within two weeks. That's the most asinine thing I've heard all day.
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Click to collapse
The best possible failure scenario is that a device does it within its return window.
So the OP was lucky in that respect.
I be pi$$ed too for all that trouble.
Meh... once bitten, twice shy.
If you preordered, Samsung included Care+ for 1 year for free. Not sure if this is offered outside of the US. It's really a great device kind of a game changer for me.
blackhawk said:
Maybe not. Samsung's been imploding across the board this year. With their apps and multiple device hardware failures. No joke. Multiple threads on XDA of issues and phone returns.
Just had a Wearables update puke all over me last night. It has defied a solution so far and the Buds+ only work right on phone calls.
Never saw that before.
Samsung's Good Lock app homepage graphics look horrible now too with little critters jumping around.
The Fail is strong with Samsung... now.
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Click to collapse
Samsung isn't imploding. Realize that they sell tens of millions of devices and a small minority of people who purchase their products are here complaining about things on XDA. There is no widespread news coverage of Samsung making faulty devices, well, not since the Note 7. Your post is an exaggeration.
neilfer said:
That’s a strange thing to say. I did want it as I paid a lot of money for the phone and expect it to last longer than 2 weeks.
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Click to collapse
What he is trying to say is everyone phone ever released had failures in the 1st few weeks. Its not abnormal and why they have a warranty.
Semantics said:
Samsung isn't imploding. Realize that they sell tens of millions of devices and a small minority of people who purchase their products are here complaining about things on XDA. There is no widespread news coverage of Samsung making faulty devices, well, not since the Note 7. Your post is an exaggeration.
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Time will tell
Just order my second new 10+.
I don't share your optimism or wuv of storage deficient devices.
My first 10+ still looks, runs like it's new, fast, stable and fulfilling it's mission with 1tb of storage, soon to be expanded to 1.5tb.
I rejected the Note 20U because of poorer run time, Adroid 10, poorer color rendering and unreasonable price. Not enough bang for the buck.
So imagine what I think about every release from Samsung since then... and I'm not near as kind as you.
2021 is already a dead year for Sammy
neilfer said:
I won’t be getting another Fold 3. if the display fails in under 2 weeks there’s a good chance it could happen again.
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Click to collapse
That's a good choice... Look for golden reviewer on YouTube and you'll see that this phone while it has Snapdragon 888 performs even worse than 855/865 phones lmao.
It throttles so hard that on games that other phones run at 90fps+ it scores 30 FPS sustained with dips below 10 FPS lmao ( pubg and genshin )
It's a shet performer, buy yourself a better device
Rstment ^m^ said:
That's a good choice... Look for golden reviewer on YouTube and you'll see that this phone while it has Snapdragon 888 performs even worse than 855/865 phones lmao.
It throttles so hard that on games that other phones run at 90fps+ it scores 30 FPS sustained with dips below 10 FPS lmao ( pubg and genshin )
It's a shet performer, buy yourself a better device
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Click to collapse
There's literally a setting to make it run at max capability. From factory it doesn't run at max. You just flip the setting and it will run at max. They did it to preserve battery. Because realistically only games will utilize the entire power of an 888.
Phone cpus are progressing faster than use case. Oneplus just got in a debacle about this, mainly because they did it without giving you the ability to stop the throttling.

Question Worst FPR ever put on a phone

Ok this is beyond a joke now. Why in the hell would these morons remove face unlock only to add the absolute worst fingerprint reader I've ever dealt with on any phone I've ever owned. I never thought I'd consider going back to pin unlock considering that even the door to my house has a fingerprint reader. What are your thoughts on it?
Removing face unlock is very uncomfortable
niko26 said:
Removing face unlock is very uncomfortable
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Sometimes I still pick up my phone and stare at it like a complete idiot for a few seconds before I remember that it doesn't have face unlock
Well people wanted it for when wearing a mask but this FPS is a disgrace. It was quicker lowering my mask and using face unlock then this trash FPS. I'm sure it will improve in time but I'm also considering going to just a pin.
I really don't understand this company. They add and remove **** on every phone they release. Soli in then gone, squeeze in then gone, face ID in then gone. It's ridiculous. But hey...we have a curved screen lol.
It actually is the worst FPS ever! I just hope it's not a hardware issue and can be fixed by software
Try to just lay your finger on the scanner, ever so slightly, instead of pressing. Helped me.
I agree here, Faceunlock was beautiful. In an ideal world, we would have gotten Faceunlock AND fingerprint scanner (back).
wolfeyes30 said:
Well people wanted it for when wearing a mask but this FPS is a disgrace. It was quicker lowering my mask and using face unlock then this trash FPS. I'm sure it will improve in time but I'm also considering going to just a pin.
I really don't understand this company. They add and remove **** on every phone they release. Soli in then gone, squeeze in then gone, face ID in then gone. It's ridiculous. But hey...we have a curved screen lol.
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Click to collapse
Worst decision... Curved screen. It adds nothing valuable!! It throws shadows. It makes it hard getting a proper screen protection. Useless. Absolutely.
FPS is a good idea - if added additionally to face unlock. Sigh.
Mine seems to be getting worse. 2 full seconds to register seems to be the average if it actually works the first time. About half the time it takes 2 or more tries. I'm coming from a scanner on a 5 year old phone that just works. I told myself I just needed to get used to it, but the opposite seems to be happening. The longer I own the phone, the more I just assume stuff will work, so I'm less careful with the FPR, etc.
Mine's erratic with performance all over the place. Sometimes it fails, sometimes it takes 3s to work, sometimes the screen stays blank until I use the power button.
nighthawk626 said:
Ok this is beyond a joke now. Why in the hell would these morons remove face unlock only to add the absolute worst fingerprint reader I've ever dealt with on any phone I've ever owned. I never thought I'd consider going back to pin unlock considering that even the door to my house has a fingerprint reader. What are your thoughts on it?
Click to expand...
Click to collapse
I agree with you entirely. I was strongly considering returning this POS and jumping ship to iPhone. I think instead I'll keep it and trade it in on an s22 or something. Not sure I can deal with iOS either.
If i didn't break my p4 xl...I would absolutely have returned this as this is an inferior phone in every single aspect other than the camera
niko26 said:
Worst decision... Curved screen. It adds nothing valuable!! It throws shadows. It makes it hard getting a proper screen protection. Useless. Absolutely.
FPS is a good idea - if added additionally to face unlock. Sigh.
Click to expand...
Click to collapse
Exactly...well said
When the rumors were flying around about this phone months back and it was mentioned that 6pro might have a curved screen.... I cringed.
I've got about 5 or so days left to return. I'm seriously considering it. First time ever with a pixel phone.. I can't believe they actually moved forward with this FPS. It couldn't have worked much better while they were testing it? I'm on the pixel superfan page on FB. Every post someone makes about the FPS Google declines to post it. Instead, they've put those of us that did in a different, hidden thread to talk about it. It's effing BS. They're hiding it instead of acknowledging it and saying they'll fix it.
I did find something that helps, sort of. I read an article about folks who have the animations set to .5 were seeing a bug where the fingerprint was gone from the AOD/lockscreen. Setting it back to default fixed it. I had the same problem, so I changed it back. The fingerprint unlock is a lot more successful now. Still total garbage, but better. Hopefully this helps.
gettinwicked said:
I've got about 5 or so days left to return. I'm seriously considering it. First time ever with a pixel phone.. I can't believe they actually moved forward with this FPS. It couldn't have worked much better while they were testing it? I'm on the pixel superfan page on FB. Every post someone makes about the FPS Google declines to post it. Instead, they've put those of us that did in a different, hidden thread to talk about it. It's effing BS. They're hiding it instead of acknowledging it and saying they'll fix it.
I did find something that helps, sort of. I read an article about folks who have the animations set to .5 were seeing a bug where the fingerprint was gone from the AOD/lockscreen. Setting it back to default fixed it. I had the same problem, so I changed it back. The fingerprint unlock is a lot more successful now. Still total garbage, but better. Hopefully this helps.
Click to expand...
Click to collapse
Unsure if I will return my P6P. However, for my first in screen finger print reader, this can't be right.
The FPR is so fickle. Sometimes it works, sometimes it doesn't. Agreed that if anyone spent any time with this phone, they would know to fix the FPR.
There are a few issues I hope Google can resolve soon: FPR, auto-brightness and antenna (if there is a software fix for antenna hanging on to weak 5G signals instead of moving to a stronger LTE when it is available).
yeah mine was returned yesterday back to ATT store for this same issue, used it one day and went back into the box most horrible FP I ever used, I had had to eat 55.00 restocking because of this crap oh well lesson learn!
Mine works just as good as any OnePlus phones I've had in the past few years
It's working very well for me but that's because my expectations aren't ultrasonic sensor ones. The accuracy has been very good but it's the speed that varies from pretty quick to 3/4 a second. Key thing is to press and hold until the haptics confirm or deny it. With that in mind I rarely get misses. Maybe a handful a day. Could it be better, sure, but it's not total trash.
gettinwicked said:
I've got about 5 or so days left to return. I'm seriously considering it. First time ever with a pixel phone.. I can't believe they actually moved forward with this FPS. It couldn't have worked much better while they were testing it? I'm on the pixel superfan page on FB. Every post someone makes about the FPS Google declines to post it. Instead, they've put those of us that did in a different, hidden thread to talk about it. It's effing BS. They're hiding it instead of acknowledging it and saying they'll fix it.
I did find something that helps, sort of. I read an article about folks who have the animations set to .5 were seeing a bug where the fingerprint was gone from the AOD/lockscreen. Setting it back to default fixed it. I had the same problem, so I changed it back. The fingerprint unlock is a lot more successful now. Still total garbage, but better. Hopefully this helps.
Click to expand...
Click to collapse
That helped mine changing the animations then changing it back. Seems to be better, hope it lasts.
ilmar72 said:
I agree with you entirely. I was strongly considering returning this POS and jumping ship to iPhone. I think instead I'll keep it and trade it in on an s22 or something. Not sure I can deal with iOS either.
If i didn't break my p4 xl...I would absolutely have returned this as this is an inferior phone in every single aspect other than the camera
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Click to collapse
Wow... You loose absolutely all credibility when you say the pixel 4 is "better in every aspect other than camera". That is just an idiotic comment. I understand you can't please everyone and there will always be a handful of people that'll complain, but come on... You are being absolutely ridiculous.
BTW, not understanding how y'all are having the negative experience. Been using fingerprint since day 1, and maybe had 1 or 2 times where I had to try a second time to unlock the phone. Only negative thing I can say is it does seem to be slightly slower than other fingerprint phones I've used before. I'm sure Google will address it or someone will modify the kernel source to improve the overall speed. It feels like people expect to be 100 percent satisfied in every aspect and if something only reaches 90 percent, their brains explode and the world is coming to an end!
If a slightly delayed (we're talking tenths of a second) fingerprint reader is such a deal breaker and calls for all this complaining, I can only imagine how y'all deal with everyday life. Just saying.
NUGZZ420 said:
Mine works just as good as any OnePlus phones I've had in the past few years
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Click to collapse
Same here - my FPS is working just fine, maybe just a bit slower than the one I had on my OnePlus 7T Pro, but still nothing to complain about...
Fp working properly for me...

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